Asked service center and some few local shops who repairs And they said it's not possible!
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Please read my story below and help me with any contact details of any sony ericssion people, I dont wont the number of customer service they are the same filthy people
I had purchased the Xperia X1 for $700. My X1 accidently fell in water. And i still had a few weeks remaining on warranty. But the service center told me as water has gone into the handset it cannont be repaired under warranty and i wil have to bare the charges to which i agreed. After inspecting the handset the service center told me the PCB has died and they will have to send the device to there head service center to get a new PCB installed which wil cost me around $200 aprox. I agreed to shell out another $200 just for repairing the phone. so the total cost of phone would get to "900. I was told the repair would take 10days, i checked out after 2weeks only to know that the handset would take another 10 days to get repaired this continues for 2 months and i am told it cannot be repaired.
What am i supposed to do with a handset which i bought for $700 which i planned or using for 2-3 years as it had many features.
And then after calling customer service they again take 2 weeks finally the 3rd week i calll and they tell me i the handset cannot be repaired and neither can they give me another refurbished handset
plz help guys
They should agree to returning your 700 dollars in that case, check my new thread for reference.
Legally, I don't think you are in a position to ask for anything back:
If they gave you a written estimate you have a better chance, though it depends on the legislation where you are, and also there is normally a clause that allows them to modify that estimate once they have opened the phone up.
* I would talk it through with your local consumer organisation.
If for example they changed the motherboard and still it didn't work, they have used a part (and the associated labour costs) in an attempt in goodwill to repair the phone.
Bear in mind, water damage invalidates the guarantee, so they are not obliged to return the original cost of the phone or give you a replacement.
The best you can hope for is a goodwill gesture, possibly return the $200 for the failed repair, but TBH you're not in a strong position there.
Hi,
Just wanted to know if anyone has had any experience with the Samsung Service Centre in the UK?
I phoned Samsung (0330 SAMSUNG) this afternoon regarding the static noises that my phone creates during calls. The troubleshooting failed so they asked to send my phone for repair to Glasgow on the below address:
Regenersis PLC
Express Repair Area
32 Fountain Drive
Inchinnan Business Park
Renfrewshire
PA4 9RF
They e-mailed me using the e-mail address [email protected] which seems to be legit. I'm just curious just to why they don't have a dedicated repair centre. Is this the right address for the Samsung Repair Centre? My phone is all packed up now and ready to be sent tomorrow.
Any thoughts?
If anyone knows how much does it cost to send the htc one for repairs
I looked around one person said to get lcd repaired it costs upto $180
but what about
microphone
speakers
wifi
I am talking about from HTC itself
Hi folks,
I've had issue after issue with my HTC One Developer edition for the last six months which have been a pain in the butt and wasted a ton of my time... First the camera started to malfunction, so I had that repaired locally (with another defective camera), the local guy who finally repaired the camera messed up the screen which had to be replaced, then the top speaker blew... I was seriously considering throwing the damn thing under a freight truck and get another phone.
I decided to give it one last chance, and send it to HTC for repair. They estimated the repair between $90 and $200 as my warranty was void (I was upfront and told them the phone was rooted, s-off, opened for repairs, etc.).
Exactly 1 week after I mailed my device to the US repair centre (from Canada), A guy from FedEx handed me a package with this:
They were supposed to call me with a quote for the repairs. I had two weeks remaining under warranty and they repaired it free of charge!:good:
Sounds is so awesome with two speakers working! Love this thing!
Thanks HTC.
where do you live?
Ottawa
Sent from my HTC One using Tapatalk
My warranty has expired. but I went ahead to htc customer service and complained about my purple tint problem on the camera. The customer service made me a ticket after asking my imei number and told me to send my phone.
Now does that mean I will get the repair done for free or will they check my warranty status at the repair center and then force me to cough up the money?
muneebrocks said:
My warranty has expired. but I went ahead to htc customer service and complained about my purple tint problem on the camera. The customer service made me a ticket after asking my imei number and told me to send my phone.
Now does that mean I will get the repair done for free or will they check my warranty status at the repair center and then force me to cough up the money?
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Click to collapse
HTC customer service should be able to tell you if the repair will be free, and if not give a rough estimate. The repair center will then call you with a repair quote before doing any actual work.
shawndoc said:
HTC customer service should be able to tell you if the repair will be free, and if not give a rough estimate. The repair center will then call you with a repair quote before doing any actual work.
Click to expand...
Click to collapse
oh great they told me it was free. So I am saved right?
I am talking about htc live chat support when I mean customer service