Greetings!
I will make this as short and simple as possible. Back in mid April, I purchased a refurbished Note 9 (SM-N960U) with Android 9.0 from Amazon.
The phone was locked to T-Mobile. I took the phone to my carrier, MetroPCS. Metro successfully unlocked the phone and switched my service to the Note 9.
I've been using this phone for about two and a half months now and I love it. It is the best phone I've ever had and I can see myself using it for the next several years.
Now, I will get to the problem: I cannot get the Android 10 update. I assume this is because of the carrier stuff that I mentioned above.
I've performed the update check once per week since I got the device and it keeps telling me that my software is up to date with the latest patch level being October 1, 2019.
I performed the update check in safe mode and still got nothing. I also tried the Smart Switch app for Windows and the Android 10 update still wasn't available.
So my goal here is to find a way to get the Android 10 update and also install a stock ROM/OS (whatever we are calling it) so I can avoid the carrier-specific bloatware.
I have my Samsung & Google stuff backed up so I don't mind formatting and starting fresh, just in case that is part of the process.
From my understanding, there is something called Odin that can flash a new ROM/OS to the Note 9 but my searching showed me many things to pick from and I don't know what to pick, how, etc.
I am scared that I will screw up the process on my own, with picking the right ROM/OS, Odin version, etc.
So I am asking for a little bit hand holding here. I need to know what Odin version, what ROM/OS for my device, and the various steps for the process.
Lastly, I am using Windows 7 64 bit, if that matters.
Thanks!
Edit: I used Odin once, a long time ago to root the Galaxy Tab 4, so I already have a basic understanding.
I just need to know what specific files and programs for the Note 9 and the steps involved and I can take it from there.
Wise2TheLies said:
Greetings!
I will make this as short and simple as possible. Back in mid April, I purchased a refurbished Note 9 (SM-N960U) with Android 9.0 from Amazon.
The phone was locked to T-Mobile. I took the phone to my carrier, MetroPCS. Metro successfully unlocked the phone and switched my service to the Note 9.
I've been using this phone for about two and a half months now and I love it. It is the best phone I've ever had and I can see myself using it for the next several years.
Now, I will get to the problem: I cannot get the Android 10 update. I assume this is because of the carrier stuff that I mentioned above.
I've performed the update check once per week since I got the device and it keeps telling me that my software is up to date with the latest patch level being October 1, 2019.
I performed the update check in safe mode and still got nothing. I also tried the Smart Switch app for Windows and the Android 10 update still wasn't available.
So my goal here is to find a way to get the Android 10 update and also install a stock ROM/OS (whatever we are calling it) so I can avoid the carrier-specific bloatware.
I have my Samsung & Google stuff backed up so I don't mind formatting and starting fresh, just in case that is part of the process.
From my understanding, there is something called Odin that can flash a new ROM/OS to the Note 9 but my searching showed me many things to pick from and I don't know what to pick, how, etc.
I am scared that I will screw up the process on my own, with picking the right ROM/OS, Odin version, etc.
So I am asking for a little bit hand holding here. I need to know what Odin version, what ROM/OS for my device, and the various steps for the process.
Lastly, I am using Windows 7 64 bit, if that matters.
Thanks!
Edit: I used Odin once, a long time ago to root the Galaxy Tab 4, so I already have a basic understanding.
I just need to know what specific files and programs for the Note 9 and the steps involved and I can take it from there.
Click to expand...
Click to collapse
It is basically You have to select your files based on your baseband version
You tried here? https://www.sammobile.com/samsung/galaxy-note9/firmware/#SM-N960U
Related
Hello,
in my company we are developing an android app. The lowest android version this app supports is android 4.3.
The company bought several testing devices including a AT&T branded Samsung Galaxy S4 Active. With Android 4.2.2 (Buid Number: JDQ39.I9295UCUAMF3)
I tried it for a while now, but I can't get the OTA Update to work. It says "Software update interrupted. Try again in 24 hours".
I can bypass the 24h lock by changing the date of the phone. But even after ~30 tries the phone is not updating.
There is no SIM Card in the phone. Is a AT&T SIM Card needed to update the device? I am not able to get one, because I am located in Germany.
Can I update the phone manually with Kies or something?
I don't have admin right on my machine so I need to know what to do, before I contact the admin to install a required software.
Could a blocked port be an issue? I do have access to the internet, but if Samsung (or AT&T) uses some non standard port, my company could be blocking it.
(Root is not an option.)
Kind regards
Cliff
Cliff666 said:
Hello,
in my company we are developing an android app. The lowest android version this app supports is android 4.3.
The company bought several testing devices including a AT&T branded Samsung Galaxy S4 Active. With Android 4.2.2 (Buid Number: JDQ39.I9295UCUAMF3)
I tried it for a while now, but I can't get the OTA Update to work. It says "Software update interrupted. Try again in 24 hours".
I can bypass the 24h lock by changing the date of the phone. But even after ~30 tries the phone is not updating.
There is no SIM Card in the phone. Is a AT&T SIM Card needed to update the device? I am not able to get one, because I am located in Germany.
Can I update the phone manually with Kies or something?
I don't have admin right on my machine so I need to know what to do, before I contact the admin to install a required software.
Could a blocked port be an issue? I do have access to the internet, but if Samsung (or AT&T) uses some non standard port, my company could be blocking it.
(Root is not an option.)
Kind regards
Cliff
Click to expand...
Click to collapse
Hi Cliff. I can't say for sure, but my guess is you can't access the OTA because you're not in the right region (someone correct me if I'm wrong). As far as I know, you shouldn't need a SIM to update, again could be wrong. More importantly, there are other ways to update. You could probably try Kies, but I wouldn't recommend it, it seems like users always have issues with Kies. I would strongly recommend you try updating the phone with Odin, a tool by Samsung that let's you change around your phone's firmware (among other things) when the phone is in download mode.
There is an exhaustive guide linked to here that thoroughly explains how to go from any version of android (official, for this phone) to any other version. In simpler terms, that link shows you how to manually update, which is what I think you're looking for. Also the files you'll need to download are located here. Hope I've helped, and good luck updating! :good:
Oh, just re-read your caveats: you almost certainly don't need a SIM for Odin to work, and you definitely don't need root either.
thisisapoorusernamechoice said:
Hi Cliff. I can't say for sure, but my guess is you can't access the OTA because you're not in the right region (someone correct me if I'm wrong). As far as I know, you shouldn't need a SIM to update, again could be wrong. More importantly, there are other ways to update. You could probably try Kies, but I wouldn't recommend it, it seems like users always have issues with Kies. I would strongly recommend you try updating the phone with Odin, a tool by Samsung that let's you change around your phone's firmware (among other things) when the phone is in download mode.
There is an exhaustive guide linked to here that thoroughly explains how to go from any version of android (official, for this phone) to any other version. In simpler terms, that link shows you how to manually update, which is what I think you're looking for. Also the files you'll need to download are located here. Hope I've helped, and good luck updating! :good:
Oh, just re-read your caveats: you almost certainly don't need a SIM for Odin to work, and you definitely don't need root either.
Click to expand...
Click to collapse
Thank you for your answer. Yes, maybe AT&T does region lock the update -.-
I've used Odin on my old Galaxy S2 some years ago.
I'll have a look into it and decide if this is the way to go.
Odin will do it as long as there are full install files for you to use.
Cliff666 said:
Thank you for your answer. Yes, maybe AT&T does region lock the update -.-
I've used Odin on my old Galaxy S2 some years ago.
I'll have a look into it and decide if this is the way to go.
Click to expand...
Click to collapse
You need an AT&T SIM card in the phone in order to install AT&T OTA updates. You can't use Kies to update because AT&T won't let Samsung post AT&T firmware on Kies. So your only option is to use Odin and the guide posted above.
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
jvaldez225 said:
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
Click to expand...
Click to collapse
You can check for latest firmware related to your specific model on sammobile.com, then download through updato.com (or using the SamFirm tool) and flash it through Odin.
jvaldez225 said:
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
Click to expand...
Click to collapse
Since you're using it with T-Mobile and it was previously AT&T you're not going to get updates anymore unless you use an AT&T sim card.. The only way to get the updates at this point is to download the update firmware yourself and flash it through odin. The reason being is because T-Mobile doesn't carry AT&Ts firmware updates so you have to get it yourself.. It's easy as hell to find the firmware on places like Android File Host. Also do not download T-Mobile firmware it will not flash... Use AT&Ts firmware only.
I have a AT&T iPhone 7 from work, you guys think if I take that SIM and put it into the Note 8 the updates would come through? I was looking through the Sam mobile thing. You guys make it seem easy to manually update and I'm terrified being my first time doing it that way. But if you think the SIM card swap would work I'll give that a try first.
jvaldez225 said:
I have a AT&T iPhone 7 from work, you guys think if I take that SIM and put it into the Note 8 the updates would come through? I was looking through the Sam mobile thing. You guys make it seem easy to manually update and I'm terrified being my first time doing it that way. But if you think the SIM card swap would work I'll give that a try first.
Click to expand...
Click to collapse
The sim card swap should work.. Can't hurt, try it and then check for updates.
It worked!!!
I swapped out the sim cards and it worked!
I ended up having to back up the device and restore, since the update wasn't showing up. I cleared the cache, checked and nothing. After restoring the phone the update became available. After the 8.0.0. update there was about 4 updates after (security patches). I'm now on 8.0.0 with Aug 2018 security patch. I put my tmobile sim card back in and restarted the phone. I even get the tmobile screen during boot up which I never gotten since I switched back in February. All in all it's working fine. I'll update if anything crops up. Thank you all for your help!
You can push software update with this procedure.
put this in your phone app: *#8736364#
Then go to Field Test mode.
Change "Device Initiated date" to one or a few minute ahead. wait until you see "SET" then press Home.
Wait until you see software update to kick it.
Try several times if it doesn't work at first.
jvaldez225 said:
I swapped out the sim cards and it worked!
I ended up having to back up the device and restore, since the update wasn't showing up. I cleared the cache, checked and nothing. After restoring the phone the update became available. After the 8.0.0. update there was about 4 updates after (security patches). I'm now on 8.0.0 with Aug 2018 security patch. I put my tmobile sim card back in and restarted the phone. I even get the tmobile screen during boot up which I never gotten since I switched back in February. All in all it's working fine. I'll update if anything crops up. Thank you all for your help!
Click to expand...
Click to collapse
For some really dumb work related reasons (vmware hub bs) i am currently trying to downgrade my ATT note 9 to 8.1
It was NIB December when i opened it it wasn't receiving OTA updates. So i used firmware.science to push up to N960USQU1CSA6 hoping it would catch OTA updates from there(i was wrong)
needless to say ive tried flashing about 6 different boot loader v1 firmware for U ATT stock or U1 . on 3 separate pc's with 2 different versions of Samsung drivers, and 2 different versions of ODIN( both patched). ( ive been trying for literal HOURS)
yes i tried a few different cables also, including the brand new cable that came with the phone that i left in the box today.
yes the phone is in download mode.
Odin will either get stuck on initializing , or setting up connection. or it'll just spit out a failure error very quickly.
does anyone have any idea were i might be going wrong?
Talzorz said:
For some really dumb work related reasons (vmware hub bs) i am currently trying to downgrade my ATT note 9 to 8.1
It was NIB December when i opened it it wasn't receiving OTA updates. So i used firmware.science to push up to N960USQU1CSA6 hoping it would catch OTA updates from there(i was wrong)
needless to say ive tried flashing about 6 different boot loader v1 firmware for U ATT stock or U1 . on 3 separate pc's with 2 different versions of Samsung drivers, and 2 different versions of ODIN( both patched). ( ive been trying for literal HOURS)
yes i tried a few different cables also, including the brand new cable that came with the phone that i left in the box today.
yes the phone is in download mode.
Odin will either get stuck on initializing , or setting up connection. or it'll just spit out a failure error very quickly.
does anyone have any idea were i might be going wrong?
Click to expand...
Click to collapse
Once upgraded to 9 pie or 10 q you cannot downgrade its impossible.
Oreo is on bootloader 1 and pie is on bootloader 2 & 3.
No matter which odin or pc you will use it's useless it will fail in odin.
Samsung snapdragon models has locked bootloader and will block you from downgrading.
By the way android 10 is awesome OS you should keep your device updated for security reasons in my opinion.
Trex888 said:
Oreo is on bootloader 1 and pie is on bootloader 2 & 3.
Samsung snapdragon models has locked bootloader and will block you from downgrading.
By the way android 10 is awesome OS you should keep your device updated for security reasons in my opinion.
Click to expand...
Click to collapse
i was under the assumption bootloader version of firmware was represented in the 5th digit from the right on build numbers.
as dumb as it sounds i wanted to downgrade to install my companies enterprise BYOD software.
when installed on android 8 it works slightly differnt (doesnt used samsung work profile) then as you upgrade the policy enforcement doesn't require you utilize the work profile. without going into details, it makes USING the software 9001% more user friendly.
so it ultimately boils down to be screwed with the locked bootloader?
Talzorz said:
i was under the assumption bootloader version of firmware was represented in the 5th digit from the right on build numbers.
as dumb as it sounds i wanted to downgrade to install my companies enterprise BYOD software.
when installed on android 8 it works slightly differnt (doesnt used samsung work profile) then as you upgrade the policy enforcement doesn't require you utilize the work profile. without going into details, it makes USING the software 9001% more user friendly.
so it ultimately boils down to be screwed with the locked bootloader?
Click to expand...
Click to collapse
Yes sadly locked bootloader we can't downgrade and cannot unlock bootloader at this moment.
I personally love oreo and i was disappointed from pie update but then android 10 came out and ao far i am happy with it.
Hello,
I bought this phone second hand like 2 years ago, and I never received any update on it.
This is a Note 9 SM-N960U model.
And still is on One UI 1 version and Android 9 (N960USQS2CSGB).
So I want to properly update it. (I assume that the last firmware for it is the USC USA N960USQU8FUE1 one ?)
What could be possible to do ?
Can I Factory Reset the phone (after making a backup) then flash it to the last Software update with Odin or something ?
(Also, I tried using Samsung Smart Switch, but it says that the phone is already up to date).
I read online that I might have to flash it so It can be recognized as another model and make the process easier or something.
But It looks "dangerous" do to for something such expensive.
I need help in order to avoid bricking it. It's been a looong time for me.
Thanks.
(Also interested about rooting the phone, but that's another topic).
Hello all.
My S20FE (SM-G780F) has not updated from OneUi 3 and Android 11. It always says that I'm using the latest software. I've tried factory resetting the phone and using Smart Switch to no avail.
I'm in the UK. Never lived anywhere else. I reside here permanently. It's where I bought my phone brand new.
I checked the service provider software version and it says ZT0/ZTO,ZTO/EUX . However, when I use the dialler method to check the same information it says the CSC is BTL3.
I researched and ZTO seems to refer to Brazil. I've never been to Brazil or anywhere in that vicinity so I don't know why it says ZTO as the service provider information.
Could this be why I'm having issues updating? If the phone thinks it's Brazilian then it would stop me updating if I'm in the UK? Is that correct?
Samsung suggested I send it to them to flash the drive but they require a proof of purchase and as I bought the phone over 2 years ago I can't for the life of me find the original order email.
Just for clarification the phone has never been rooted or modded and all software etc is "official." I've looked into flashing the software with Odin. Would I need ro download the update file for the CSC my phone says it is or for the CSC it should be? Do I only download the latest update or would I have to stack them and download all the previous ones my phone missed too?
Please help before I tear my hair out.
flashing the phone yourself with Odin is very easy, there are dozens of YouTube vids to get an idea from. actually downloading the firmware is more difficult.
whoever sold you the phone is who you should be angry at, it obviously wasn't intended for use here. let me know if you want help flashing!
Same thing happened to my Mom's phone (a Galaxy A series device).
Use this guide and manually flash the latest firmware.