network + wifi issues and random reboot - Xiaomi Mi 8 Questions & Answers

Hello
My wife's phone has some serious issues that make the phone unusable.
For no reason apparently, suddenly the phone is losing network, wifi and 4g, it's losing it after some minutes of use.
And sometimes it randomly reboots.the same, we do nothing and it crashes.
Really strange.
so I tried :
Factory reset phone , wipe cache, reinit wifi, etc.
I also tried without sim card, with another sim and her sim in my phone. The strange thing is that all cases seems to be working. The only combo that fails is her sim card with the mi8.
Any idea guys?
I also contact xiaomi and send them the crash log using their system.

fruity101079 said:
Hello
My wife's phone has some serious issues that make the phone unusable.
For no reason apparently, suddenly the phone is losing network, wifi and 4g, it's losing it after some minutes of use.
And sometimes it randomly reboots.the same, we do nothing and it crashes.
Really strange.
so I tried :
Factory reset phone , wipe cache, reinit wifi, etc.
I also tried without sim card, with another sim and her sim in my phone. The strange thing is that all cases seems to be working. The only combo that fails is her sim card with the mi8.
Any idea guys?
I also contact xiaomi and send them the crash log using their system.
Click to expand...
Click to collapse
I had the same problem, it was analyzed by several technicians and concluded that it was the main bord that died. If your problem is software contact this person he will solve the problem for you. https://www.facebook.com/sohel2589

Due to the lack of solutions, we sent it back to xiaomi. Now we are waiting for them to repair it.

Reading and reading I have come to the conclusion that the Xiaomi mi 8 came out with a factory fault in the welds under the processor and it is for that reason that many owners of these equipment suffer from loss of data, WiFi, signal and with random reboots , I for my part trying I managed to mitigate this problem by placing a thermal pair between the processor and the case making pressure and so far it does not fail

Quick review :
The phone came back today from xiaomi.
They noticed a problem with the sim slot, and they just did a system update and say it's OK.
Of course it's not, it's not working.
Just a look in sim options, I see it appears, disappears, appears, etc...
I tried some tricks but I think the slot contacts are dead. I retried with my own sim card, and it doesn't work work at all this time.
So we are going to send it back, one more time...

I have same problem here. I've already doing all. factory reset, wipe, etc, take the sim out but nothing's work. The worst part it also cannot connect to wifi when the mobile connection off. What do you think the problem is? is it hardware problem?

adhipramudito said:
I have same problem here. I've already doing all. factory reset, wipe, etc, take the sim out but nothing's work. The worst part it also cannot connect to wifi when the mobile connection off. What do you think the problem is? is it hardware problem?
Click to expand...
Click to collapse
As I said in my previous post, it is not a software problem, it is a more specific hardware problem of the SoC (System on Chip) which is basically CPU, GPU, NPU, RAM AND BASEBAND which is why we are left without WiFi, SIM and random reboots

The problem is in Wifi Interface chip, phone reboots because is crashing, lag and overheating caused because of error dumps that created because of dead wifi, bt, gps, sim.
There is a fix, i repaired a Xiaomi Mi Note 3 yesterday and a Pocophone F1 with exactly same problem!
I will post solution at least tomorrow after search the schematics! Stay tuned!!!
---------- Post added at 11:00 PM ---------- Previous post was at 11:00 PM ----------
Wifi Interface Chip is responsible for Bluetooth, FM, WiFi and Baseband enable. It's not CPU related problem!!!!

DimitrisVerlis said:
The problem is in Wifi Interface chip, phone reboots because is crashing, lag and overheating caused because of error dumps that created because of dead wifi, bt, gps, sim.
There is a fix, i repaired a Xiaomi Mi Note 3 yesterday and a Pocophone F1 with exactly same problem!
I will post solution at least tomorrow after search the schematics! Stay tuned!!!
---------- Post added at 11:00 PM ---------- Previous post was at 11:00 PM ----------
Wifi Interface Chip is responsible for Bluetooth, FM, WiFi and Baseband enable. It's not CPU related problem!!!!
Click to expand...
Click to collapse
I am eager to see the solution you found, my only doubt is that you say you fixed a Pocophone F1 I suppose with the same problem, my doubt is if you have used the equipment constantly for more than a week since when solving the IC of the WiFi Xiaomi mi 8 works for about 3 days but it returns to the same

Some news about my issue :
For the 2nd time we sent the phone to xiaomi. But this time, they changed the motherboard. Now the device seems to be working fine again.

Related

[Q] Crash/reboot at network reception !?

Hi
My TYTN2 keeps on rebooting as soon as it got connected to a network.
Strangely, it always happens in certain regions (for example another city), but not at home.
And always the same, I start the device (or just activate the telephone), it searches for a network, finds one and connects -- and then crashes.
After rebooting the same problem.
1-2 times it did not crash, and I was able to use the telephone, but 99% of the time it is the same problem, somehow related to the device (I tried another SIM card, too, but same problem).
Anyone who can help?
are you sure it's not a battery issue
i had the same problem, sent the phone to service, they changed the mainboard, but the problem persisted.
They sai it was a battery prob, but even with a new battery it did the same thing.
Now i am running android on my kaiser, which just won't connect on any network.
Overseer said:
i had the same problem, sent the phone to service, they changed the mainboard, but the problem persisted.
They sai it was a battery prob, but even with a new battery it did the same thing.
Now i am running android on my kaiser, which just won't connect on any network.
Click to expand...
Click to collapse
try to upgrade the radio version (1.65.xx or 1.70.xx) on your device

Wifi replacement

Wifi on my galaxy note won't turn on so I was thinking of replacing it.
Does anyone know if that is possible by replacing that part only or do I have to replace the entire board?
are you sure its a hardware issue and not a kernel issue?
Maybe try a COMPLETE CLEAN INSTALL of stock rom on PC ODIN to ve sure its not hardware issue..
<<<The CRACKS on my NOTE shows how often it KISSES the FLOOR>>>
I have tried everything!
Different roms and also stock roms with pc odin.
The thing is that after flashing a new rom wifi works for a couple of days and then it just doesn't turn on.
So I assume it is a hardware problem though it doesn't make any sense...
I have posted another thread for this problem if someone of you want to take a look at it:
http://forum.xda-developers.com/showthread.php?t=2157447
WiFi settings are synced with Google when the phone connects to your account, maybe there is something bad with it.
You should try first with another account (a new one if possible) just to be sure your Note's WiFi settings are clear.
It have to be done after a factory reset of course.
Is bluetooth working fine? This is the same chip for WiFi and for BT, so if BT works fine, the BT/WiFi chip should be OK.
lionelia said:
WiFi settings are synced with Google when the phone connects to your account, maybe there is something bad with it.
You should try first with another account (a new one if possible) just to be sure your Note's WiFi settings are clear.
It have to be done after a factory reset of course.
Is bluetooth working fine? This is the same chip for WiFi and for BT, so if BT works fine, the BT/WiFi chip should be OK.
Click to expand...
Click to collapse
Yes bluetooth is working fine!
I hope this will fix the problem.
Thank you for your help!
Unfortunately this did not fix the problem...
Liaros said:
Unfortunately this did not fix the problem...
Click to expand...
Click to collapse
Hi, I had/have the exact same problem. I tried all kinds of things. I eventually half fixed it by taking my phone apart, make sure nothing is in the wrong place. Disconnect the 7 connectors and then reconnect them.
now it seems wifi still turns off by itself, but the problem is more manageable.
---------- Post added at 11:17 PM ---------- Previous post was at 10:55 PM ----------
turning airplane airplane mode off and on will fix it, temporarily at least. It's still a pain in the arse, but it's way better than before.

Wifi, Wifi tethering and Bluetooth is not working

Hi,
I have Xperia ZR C5503 phone about a year. Until 2 months ago I was using Android 4.3. When Lollipop update distributed I upgraded it to 5.0.2.(official)
But sometime after the upgrade my phone started not connecting wifi. It sees the available networks but not connecting them. The signal drops to lowest level about a second while trying to connect and it fails. Also I was using my phone's wifi tethering feature to share my internet to my pc. However wifi tethering is also not working. I enable it but I think it can't work as router. And lastly, I tried to send a file to my phone via bluetooth and it also enables but no other device sees it. I also have low sound on the phone and I can't hear people I am talking to.
So I got frustrated this saturday and downgraded to official 4.4.4. But it was same. Later I unlocked the bootloader and rooted my phone, installed recovery software. With that recovery mode I cleared all caches but the problem still countinued. Lastly I installed an unofficial modified kitkat to my phone but those problems still appears. I don't know why this phone is so problematic for me. I don't know if it is software related or hardware related. Now that my warranty is no longer valid.
Could you give me some ideas to attempt to solve these issues?
llama50 said:
Hi,
I have Xperia ZR C5503 phone about a year. Until 2 months ago I was using Android 4.3. When Lollipop update distributed I upgraded it to 5.0.2.(official)
But sometime after the upgrade my phone started not connecting wifi. It sees the available networks but not connecting them. The signal drops to lowest level about a second while trying to connect and it fails. Also I was using my phone's wifi tethering feature to share my internet to my pc. However wifi tethering is also not working. I enable it but I think it can't work as router. And lastly, I tried to send a file to my phone via bluetooth and it also enables but no other device sees it. I also have low sound on the phone and I can't hear people I am talking to.
So I got frustrated this saturday and downgraded to official 4.4.4. But it was same. Later I unlocked the bootloader and rooted my phone, installed recovery software. With that recovery mode I cleared all caches but the problem still countinued. Lastly I installed an unofficial modified kitkat to my phone but those problems still appears. I don't know why this phone is so problematic for me. I don't know if it is software related or hardware related. Now that my warranty is no longer valid.
Could you give me some ideas to attempt to solve these issues?
Click to expand...
Click to collapse
i think you must have dropped the phone because wifi and blutooth hardware in sony xperia zr is delicate , i too have dropped phone 4-5 time but still i dont have any problem with my cell , approach sony service centre because i heard may problem of XZR problem of bluetooth & Wifi after mobile accidents
rkumbhar said:
i think you must have dropped the phone because wifi and blutooth hardware in sony xperia zr is delicate , i too have dropped phone 4-5 time but still i dont have any problem with my cell , approach sony service centre because i heard may problem of XZR problem of bluetooth & Wifi after mobile accidents
Click to expand...
Click to collapse
Hi,
I had dropped my phone maybe 1 or 2 times but not from high heights.(~ a meter) But that was more than 5 months ago. I am having this issue since last 2 months and I am sure that I didn't drop or harm my phone in any way. However I wash my phone, do you think that could cause that? Just effecting wifi and bluetooth components?
It's not true about dropping the phone make that errors appear, there are many people with same issues, this phone have manufacturing problems, it's not software
My brother have same problem and he never dropped the phone. Just take a look in Sony forums.
Btw, my brother's phone lost Bluetooth connection, NFC, WiFi, Sometimes WiFi works making some pressing in the NFC spot some seconds, but sucks anyway :/
rickymanx said:
It's not true about dropping the phone make that errors appear, there are many people with same issues, this phone have manufacturing problems, it's not software
My brother have same problem and he never dropped the phone. Just take a look in Sony forums.
Btw, my brother's phone lost Bluetooth connection, NFC, WiFi, Sometimes WiFi works making some pressing in the NFC spot some seconds, but sucks anyway :/
Click to expand...
Click to collapse
How can i make the wifi stable? it drops in and out sometimes.
Wifi problem
my sony xperia zr has the same wifi problem it says scanning trys to connect the signal drops and again starts scanning..
I stopped the wifi service and restarted my phone and the wifi worked for a day and again the same proble.
Do anyone has a solution for this??
I have been facing the issue of wifi not connecting, since my upgrade to 5.1.1.
My research has led me to believe that the issue may be software based. However I'm not an expert in the field. And i was thinking of downgrading back to an older version of lollipop when the wifi was not dropping.
Can anyone advise on whether this may be a smart move, or a completely useless one?
Also is there a diagnostic protocol I can go through that could help me figure out for sure whether my wifi is busted physically, as some of you suggest here.
Thanks
Josette
I've tried the method "settings global put tether_dun_required 0" but when i reboot my Z5, the value comes back to 1 ... (and of course wifi tethering is not working, going thru USB is ok)
I'm discussing various points here. Check out everyone of this point and get a fair idea from where problem is originating.
1) Go to WiFi Settings > Keep wifi awake during sleep. Here the string value should be "Always"
2) Under stock firmware there are numerous battery optimisation. Some of them kill WiFi so battery can saved. Now disable this features if you want no drops in WiFi.
3) If both of don't work, head over to Xperia ZR General > Search for your specific device FTF. Flash it via flash tool. This should reset all wifi drivers. Don't opt or apply any battery features and use WiFi. If still issue exits then you're in bad luck.
4) Check for other WiFi access points. Check your own router's webpanel and see somewhere broadcasting and multicast signals are ticked. Also check your WiFi is at 100% of it's performance ( 100% transmit power)
5) Hardware issue. Most of the software part is not causing issues so it's safe to say a hardware issue is causing this. Now, long time ago when 5.0 was released for our device I read article regarding ZR. The user had constant WiFi drops. His issue was that his WiFi soldering was poor inside hardware. He soldered it again and his wifi drops were no longer a problem.
People also experience various bluetooth/tethering issue. It's important that people should gain knowledge about firmware flashing techniques so that device would get reset and you yourself could diagnose the problem. 1 in 0.7k unit has software/hardware issue in manufacturing. Sony provides diagnostic app, search in play store ( I'm not sure about this). Hope this answer helps many.
hii.. so did u get any solution for the problem ?
i am facing this problem since one month. i tried rebooting my phone many times. i even tried factory reset. but nothing has worked till know.
if u have any solution please inform me.thanku
Wifi Issue.
Hello Guys,
I have same issue in wifi after 1.5 Year of phone. Can you please help me on that. Does any one knows any other technician are repairing this phone? as SONY says they are not able to repair phone which even they developed. I do n't why such phones developed.
1. I have repaired phone using PCC.
2. tried reset
3. tried without stamina mode
4. tried with wifimanager app
but nothing works....
If you guys any suggestion any hope please let me know.
Thanks.

Ongoing 3G issues with Galaxy S3 mini

Hello guys,
For the past year or so I am having intermittent problems with my 3g connection. It just loses the connection with the mobile internet without any error messages and the only way to fix this is rebooting the phone. At first it happened every couple months but the intervals between connection losses seems to get shorter. The last few months it was every 10-14 days, now it's every 5 days. Since a reboot seems to fix this I don't think there is a physical defect on my 3g chip but the shortening intervals are somewhat worrying. I checked my APN settings multiple times and I've called my carrier's tech support several times but they too can't seem to find anything wrong with my APN settings. I'm currently using a custom ROM (OmniROM based on Android 4.4.4 with the Stagefright patch included) but this problem existed even in the original ROM so I doubt it's a kernel/driver issue. Is there anyone knowledgeable enough to pinpoint the problem or at least help me in the right direction because it's becoming a bit annoying and I dislike not being able to figure out WHY something happens. ^^"
The issue you have mentioned applied also to my phone, but it appeared for the first time after installing Omni from golden-guy. I haven't observed it on my stock rom. At the very beginning, I was able to mitigate the issue by turning airplane mode on and off. As you mentioned, the issue's frequency was increasing over time, leading to more than one signal lost per day. Airplane mode solution stopped working. I have also tried to kill (and got restarted) rild, as well as radiod - with no luck. Logs (I haven't checked kmesg) revealed nothing. I'm not sure the details of your issue, but I was loosing the whole GSM/WCDMA signal, not only the Internet access. Meanwhile, the system seemd to be looking for a network, draining my battery.
I still hope that the solution was to replace my SIM card with a new one from the operator. After that, about a month ago, the issue happened only once, and airplane mode on and off solved it. It's worth to notice, that turning airplane mode on took quite long time, about 30 seconds.
I'm having GT-I8190, Omni version 4.4.4-20151108, baseband I8190XXAMG (I'm not sure if it is distributed along with the rom, or maybe resides on different partition, and is not updated with the omni rom releases).
f_ranek said:
The issue you have mentioned applied also to my phone, but it appeared for the first time after installing Omni from golden-guy. I haven't observed it on my stock rom. At the very beginning, I was able to mitigate the issue by turning airplane mode on and off. As you mentioned, the issue's frequency was increasing over time, leading to more than one signal lost per day. Airplane mode solution stopped working. I have also tried to kill (and got restarted) rild, as well as radiod - with no luck. Logs (I haven't checked kmesg) revealed nothing. I'm not sure the details of your issue, but I was loosing the whole GSM/WCDMA signal, not only the Internet access. Meanwhile, the system seemd to be looking for a network, draining my battery.
I still hope that the solution was to replace my SIM card with a new one from the operator. After that, about a month ago, the issue happened only once, and airplane mode on and off solved it. It's worth to notice, that turning airplane mode on took quite long time, about 30 seconds.
I'm having GT-I8190, Omni version 4.4.4-20151108, baseband I8190XXAMG (I'm not sure if it is distributed along with the rom, or maybe resides on different partition, and is not updated with the omni rom releases).
Click to expand...
Click to collapse
Did you check logcat? If you didn't then logcat might show what the problem is. And your problem sounds more severe than mine. I only lose 3g but I can still call and send text messages. A problem with the simcard might be possible but it could also be a physical problem with the simcard slot though I can't say why rebooting or turning airplane mode off and back on would fix that.
Sahri said:
Hello guys,
For the past year or so I am having intermittent problems with my 3g connection. It just loses the connection with the mobile internet without any error messages and the only way to fix this is rebooting the phone. At first it happened every couple months but the intervals between connection losses seems to get shorter. The last few months it was every 10-14 days, now it's every 5 days. Since a reboot seems to fix this I don't think there is a physical defect on my 3g chip but the shortening intervals are somewhat worrying. I checked my APN settings multiple times and I've called my carrier's tech support several times but they too can't seem to find anything wrong with my APN settings. I'm currently using a custom ROM (OmniROM based on Android 4.4.4 with the Stagefright patch included) but this problem existed even in the original ROM so I doubt it's a kernel/driver issue. Is there anyone knowledgeable enough to pinpoint the problem or at least help me in the right direction because it's becoming a bit annoying and I dislike not being able to figure out WHY something happens. ^^"
Click to expand...
Click to collapse
I just wanted to confirm that I have similllar issue with 3g data connection. S3 mini with I8190XXAMG4 baseband. Stock ROM used for last few years (without any significant issues with 3g data connections), upgraded to latest CM11 20151017 from maclaw/novafusion. I noticed that there are some glitches with 3g data connections. Sometimes I need to tap few times before connection finally is being established. Funny thing is that I have second s3 mini with the same CM11 20151017 and all is OK.
I tried a lot of another ROMs; fifferent version of CM11, OmniROM (4.4.4 and 5.1.1), CM12.1 - problem remains - issues with 3g data connection. Is there any solution to get rid of this 3g data issue?
Sahri said:
Did you check logcat?
Click to expand...
Click to collapse
Yes, logcat (main, radio, events) revealed nothing but just signal drop to 0%. At that time, I didn't know about kmsg and system logcat buffer, so I haven't checked them.
Sahri said:
I can't say why rebooting or turning airplane mode off and back on would fix that.
Click to expand...
Click to collapse
Just tried this, and it helped. Usually, when something is not working, people try to turn it off and on again.
I always had rare glitches with mobile data connectivity, and turning mobile data off and on again always solved the problem. I think our problems my be hardware related. I suppose my old SIM card could have buggy software, i.e. advertising to support some newer protocol, but actually didn't. After upgrading, the phone tried to use the new advertised protocol, and got confused, or made the SIM confused.
I also know about cases, when SIM card simply died without any reason.
I used Note 2 about two years, flashed different roms and never had troubles, but then my friend used it about 3 months on 5.0.2 custom and got troubles with gsm/wcdma. My next samsung phone become our beloved i8190. Flashed it from stock to 5.0.2 CM, than 5.1.1, after month got first Cellular bugs. Tried another LP and some KK roms, my troubles with baseband became more and more frequently every day, flashed different modems, changed much settings in system.. So I was desided that it's all HW problems, and hated Samsung for such failure. But one day just tried to install Project Noble, and all this troubles gone forever. So it's just drivers, which not optimised for new Android versions. 4.1.2 mixed with old TouchWiz after fresh and clean Lollypop feels horrible, but we can do nothing with it.
f_ranek said:
Yes, logcat (main, radio, events) revealed nothing but just signal drop to 0%. At that time, I didn't know about kmsg and system logcat buffer, so I haven't checked them.
Just tried this, and it helped. Usually, when something is not working, people try to turn it off and on again.
I always had rare glitches with mobile data connectivity, and turning mobile data off and on again always solved the problem. I think our problems my be hardware related. I suppose my old SIM card could have buggy software, i.e. advertising to support some newer protocol, but actually didn't. After upgrading, the phone tried to use the new advertised protocol, and got confused, or made the SIM confused.
I also know about cases, when SIM card simply died without any reason.
Click to expand...
Click to collapse
But if it's hardware related, wouldn't you think that rebooting our phone or turning airplane mode on and off wouldn't fix it? And did you see in the logcat log if something happened before the signal drop? Sometimes events prior to the signal drop can also tell something about the cause.
Sahri said:
But if it's hardware related, wouldn't you think that rebooting our phone or turning airplane mode on and off wouldn't fix it?
Click to expand...
Click to collapse
Hardware could also have its state, which may get corrupted and reset on reboot.
Sahri said:
And did you see in the logcat log if something happened before the signal drop? Sometimes events prior to the signal drop can also tell something about the cause.
Click to expand...
Click to collapse
No relevant priori messages within more or less 10 minutes.

Redmi 4x trouble with connection and heat

Hello fellow members. I`ve stumbled upon a trouble with my Redmi 4X. I'd like to ask you if someone had similar problems with his Xiaomi. But first thing first...
I`ve dropped my phone few days ago. Guess what - broken screen :crying:. I did some research and decided to repair it on my own. I ordered orginial replacement kit (LCD + digitizer), watched few videos "how to" and I made it. But.
It seems that now I have some problems with network. Signal strength varies between full and the lowest (on 4G), but it feels like it's always the lowest. The internet is so slow, calling and sending messages is pure luck. Sometimes you can send or call, sometimes it's like out of range. I`ve tried setting "only 3g" setting, but it doesn't help. Factory reset didn't help aswell.
Additionally, the phone is overheating. I think it may be associated with the network problem, since phone can't find himself in range of mobile operator.
I called mobile operator and they didn't do anything, everything seems to be as before.
The phone is updated to the most recent OS (Global). I don`t have any necessary or strange apps, nor root or custom rom.
Before the change of LCD everything was running smoothly.
So, did any of you guys had some similar troubles with his/hers xiaomi? Could I broke something during the replacement? I think not, I was extremely careful, assembled everything as it should be but still..
Hope you guys could figure something out, since I`m really out of my mind what is wrong now.
Thanks!
dawid5210 said:
it feels like it's always the lowest. The internet is so slow, calling and sending messages is pure luck. Sometimes you can send or call, sometimes it's like out of range. I`ve tried setting "only 3g" setting, but it doesn't help. Factory reset didn't help aswell. Additionally, the phone is overheating.
Click to expand...
Click to collapse
Hi, the poor reception and overheating symptoms are typical of bad antenna or its connection, which were probably damaged during the impact. Without an antenna, RF transmitter has nowhere to dissipate its energy, hence internal overheating.
Please examine the PCB-antenna pairs of contacts on both sides of the connection. Good luck...
:highfive:
Try switching between preferred network 4G/3G/2G and see if you face the same issue.
you can also try using different network carrier sim into your device and your sim cars in other device and see if this issue persist
if issue persist try reconnecting antenna cable.

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