Have tried every blog, every setting change, every type of cord. Will not connect. Everything I plug in get "allow MTP connection" usually multiple times as it times out almost instantly. When I time it and hit allow, nothing. Have tried, developer mode, USB debugging, MTP already active....screen on GMC supposedly uses "project ton app" but when I push it says attach USB device. Tried all 4 USB ports, have all marshmallow ATT updates including 1 today. Still nothing. Bluetooth conneats fine. Any suggestions.
Geesix39 said:
Have tried every blog, every setting change, every type of cord. Will not connect. Everything I plug in get "allow MTP connection" usually multiple times as it times out almost instantly. When I time it and hit allow, nothing. Have tried, developer mode, USB debugging, MTP already active....screen on GMC supposedly uses "project ton app" but when I push it says attach USB device. Tried all 4 USB ports, have all marshmallow ATT updates including 1 today. Still nothing. Bluetooth conneats fine. Any suggestions.
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Have you had a dealership do the software update to add Android Auto to the Infotainment system?
Have the same problem.
Have you found a solution?
I had the Sony XAV-AX100 and everything worked great. I just switched to the AX5000 and now AA drops out all the time. It will either freeze up, or it will come up with a warning that there is no connection to USB. I have tried a different usb cable. Same problem. I am using the same phone Galaxy S8 and the same high end USB cable. I uninstalled AA from phone and re downloaded it. Same thing. It is very random. It will boot up AA just fine then go to Pandora play a song or two then drop all connections. If I unplug and wait and plug phone back in it will work for a short time then drop out again.
Anyone have any thoughts on what to try here?
I have talked to Sony chat session not much help here.
Thanks
I talked to Sony a little bit (from what I could understand) They think it is a MSC "Mass Storage Connection" connection with USB. But Android has not had a MSC connection since maybe 2015. So why would this be happening now with this firmware? Anyone have any suggestions on how to get phone to a MSC USB connection instead of MTP? Or the radio to use the standard MTP connection on every Android out there.
I got the AX5000 on Monday and have been fighting the same issue. I have a Samsung Galaxy S7 running Oreo (8.0) and have tried everything from a physical perspective (cables, flash, factory resets) but no luck. When I spoke with Sony today, they tried to tell me that AA was not supported on my car (2012 Jeep Wrangler) which ignores the fact that this is an after-market upgrade. I agree that it's likely an issue with how the head unit communicates with the phone. The only place I have found to change USB settings is under the Developer Options. The available options are Charge this phone, MTP (Media Transfer Protocol), PTP (Picture Transfer Protocol), RNDIS (USB Ethernet), Audio Source, and MIDI. I'll try each of them and resort back on the results.
Yes with talking to Sony they said that the phone USB has to be set to MSC for USB1 to work. Well you would think that they would know that has not been used on android run phone for years. I tried developer mode and setting debugging to on. and even tried different USB configurations in debugging. like Switching it to Audio Source. As soon as plug my phone in it kicks it back to MTP. This is a easy fix for Sony they have the MTP setting on the USB 2 wire. But we will see how long it takes them to do an update on this since they just did one last week. Very frustrating I have the AX5000 on my Harley. So it is not very convenient to mess with it.
Please do post if you find some kind of solution: As I am sure Sony will be awhile.
I had the same result with attempting to switch the USB mode. It switches back when the phone is plugged in. A firmware update may be our only hope.
Well not sure if I found a possible fix. I put my phone in developer mode. Then switched the USB to debugged. and used my original USB cord that came with the S8. For the limited time that I have been able to check it out it has worked. Keep in mind this is on a Motorcycle. So time to work on this is limited. The problem I have is that the original cord is 4' long and I have no where to tuck it in. I have tried several different short cords (amazon) and they all will work for a bit but AA stops randomly.
I still think it is funny When I talked to SONY they said that this radio would not work with my phone USB protocol. But I have talked to several people that say they have no problems with same phone & same radio.
Anyone know where to get a 1' USB cord that would be the same as stock Samsung S8 cord? Yes I check with US cellular. Phone carrier..
Thanks
Does anyone know if Sony has fixed this issue yet? This is really the only deck I want. The 2330 was another I was looking at but the screen is resistive.
Still an issue for me. No firmware update beyond 1.01 and no settings or application conflicts that I've found.
https://ap.community.sony.com/s/que...sing-a-samsung-galaxy-s7-edge?t=1538077755876
connection to AA should automatically set your USB to MIDI.
if it doesn't, try setting MIDI manually before connecting the cable (and double check it after connecting).
Yeah, tried that with my Galaxy S7 and it auto-switches it back.
I have it working using a Pixel 3 XL.
First, enable developer options
Settings > About phone > tap Build number 7 times
Go back to Settings, then System > Advanced > Developer Options > Default USB Configuration > Set to MIDI
I've managed to get Android Auto operational with my S10 and 2018 Civic. Initially I had trouble with it but some info on Google that suggested it was related to the USB connection mode and it was suggested to switch to developer mode, enable USB Debugging, and then USB Tethering as the default connection style. This worked initially but for whatever reason is does not remember the setting. Even if I select it as default. Every time I remove the phone from the USB or turn the car off and reconnect I am required to pull down the notification screen, select, USB options, and reselect USB tethering.
For whatever reason my selection of making the USB tethering the default connection type is not sticking. It's a pain in the butt to have to reset it every time I hook the phone up in my car.
Any ideas how to fix this?
I have a Mazda 3 with Android Auto Installed. I have been trying to connect my Pixel 3XL for the past month, without success.
I have tried everything including cleaning the USB connectors, different cables including good ones. Turned USB debugging on. Set File Transfer to default in developer settings. Reset to factory settings on both the car infotainment system and phone. Cleared Cache in... everything! etc etc.
Essentially every bit of advice you can find online, I have tried.
I think I have found the problem but I don't know how to fix it. When I plug the phone in, I have to change the USB connection preference to File Transfer / Android Auto (when I haven't made it default in developer setting). As soon as I launch Android Auto it sets it back to No File Transfer, and wont let me change it.
What is the solution here?
Hey guys, I'm a new owner and have a question. Whenever I connect to USB, by device prompts for the device connection mode. I've tried setting the default in Developer Options, but there appears to be some duplication in there with "Default USB Configuration" (which seems to get ignored) and "Select USB configuration". I use Android Auto a lot and I find this annoying when I connect to my car. Anyone else noticed this?
this as always the case with the phones I've had, same as override force-dark mode (developer settings) resets after a reboot