Disappearing Apps - Fire Q&A, Help & Troubleshooting

Hi all.
My son has a Fire 7, 9th gen and we installed the Google Play store so he could get all of the apps. Months later, he went into parental controls and turned it on and when we turned them off again all of his apps now have disappeared and we cannot get them onto the home screen again.
If I go into Apps and Games in setting I can see that all of the old apps are still on the tablet but there is no way for me to launch directly from there or get them back. I have tried the force stop and deleting the cache to no avail. I have tried other launchers and nothing will work.
In fact, if I go back into the Google Store and try to download any of the apps again it will download but then say it cannot install. I know that a hard reset will help but he has one particular app that he needs the data for which is why I am trying everything I can to get access back to that one particular application.
Is there any way to do this? Or even to download the data for the app and reset the tablet then put the data file back on when it is working again?
Any ideas are appreciated. Thank you.

Related

[Q] Market Broke(UPDATE) All Working again!

I got message of update for market, I restarted and did market fix and now it won't start up at all. I get "Server error has occurrred. retry or cancel and return to previous screen." I have tried fix 4-5 times with no success. Do I need to uninstall market and re install it some how?
I had that too. What I did was do the market fix. Make sure you go to market and see the error notification after you do the clear data. Restart Gtab. Wait for a few minutes for wireless connection to start up, then go to market. If that does not work, just restart your gtab again, without doing the market fix, and wait for a few minutes then go to market.
Hope this help!
no go
I have tried the market fix at least 5 times and it still gives me the error. I notice now that there is no data to clear in applications/market, it just shows gray. I also noticed on my PC, in market my Google account shows I don't have any devices now..... Am I going to have to reinstall my entire ROM? I hope not as I have my tab running just right, other than the market!
Any ideas?
Back up your apps with TitaniumBackup, do a fresh rom rebuild, and use TitaniumBackup to restore your apps.
Do the market fix but instead of clearing the cache in the market clear the data. After you reboot, run the market app, accepted license agreement. At this point you should have the limited market. Now just do the normal market fix to bring back the full market. Can't make any promises but it worked for me.
Working again
I guess Google was jacked up yesterday, because tonight I was able to open market and accept license agreement and then run market fix again.... Wierd
Thanks to those who responded to my thread!

Marketplace stuck at "starting download", gtalk, gmail, youtube all work

so it's been a while since I've been on the XDA forums from my windows mobile days. Just bought and rooted my Nook and I've made my return to the forum.
So my problem is that I can't get marketplace downloads to work. I rooted my Nook Color (1.1.0) with Autonooter 3. Everything went exactly as it should, synced my youtube and gmail and gtalk. I've been able to download and install apk's from the internet and have the amazon marketplace that will download and install apps. I've tried everything from resetting the caches from gmail, gtalk, youtube, marketplace, like everyone has suggested in other threads. I've installed titanium backup and did the data wipe on the various apps, I've tried signing in/out of my gmail in the browser. I can't seem to get the marketplace to download.
any thoughts?
when i first rooted, my nook did this as well, i just rebooted and it worked, try to reboot once or twice to see if it works.
Strange as it sounds you need to be logged in to Google Talk for the market apps to download. Also, if you keep the stock launcher you won't see the apps in the Extras until you do a full reboot, but you can launch them from the notification bar.
Try unmounting your SD card...
Sent from my Nexus One using XDA Premium App
unfortunately, all of these have already been attempted and failed.
as a side note, my gtalk just stopped working, crashes when I try to open it, even after a data wipe (titanium) and reboot.
I had the market working, until I changed the order of the accounts ( I have now primary a google apps and secondary a gmail account) When it worked was inverted in the order. I went the manual way to delete the account that appears in the nookdev wiki.
I suspect this is the cause. Now I'm tryng to keep the calendar sync with the google apps account and get the marketplace to download anyting.
Do you have the same situation?
Somebody with a clue to get this work?
I'll keep investigating. I'll post solution if I find it.
Cheers.
wetzelman1 said:
I've tried signing in/out of my gmail in the browser. I can't seem to get the marketplace to download.
any thoughts?
Click to expand...
Click to collapse
I had the same problem but I finally found an answer from someone on a different site. Turn your Nook off, put the SD card back into the slot, hook the USB cable back up and plug it into your computer (not sure if this step was necessary but it worked so I'm leaving it in), then unplug everything, remove the card and restart.
Hope this helps!

Play store not working after app updates

I had some app updates today so started them going but after a couple it crashed and since then I haven't been able to open the Play Store. Even after clearing the dalvik-cache and rebooting, I get popups saying it's crashed as soon as it finishes booting and if I try to open it, so I've got no way of getting into it.
Anyone know how to fix this rather major problem?
I thought this had fixed itself for a minute, as I was able to open Play Store and start updating apps but it crashed again after doing three and gives the same error when trying to open it again.
It keeps doing it. Once a day I try it and it lets me update a couple of apps before crashing and after that I keep getting popups telling my it's crashed at random times, like when starting Boom Beach.
Please help me fix it if you can as it's making my Moto G unusable and I haven't got a clue what to do myself, as the only thing I did before it started was let Play Store update my apps.
Go to settings apps all and uninstall google play store updates. Reboot phone and then try play store again.
Roldorf said:
Go to settings apps all and uninstall google play store updates. Reboot phone and then try play store again.
Click to expand...
Click to collapse
That has stopped it constantly crashing thanks. Unfortunately, it's now not displaying anything under Installed, where it would normally shows the apps needing updates. All still shows everything as far as I can tell. Ah, I seem to have fixed it by triggering an app to update under All and now Installed shows stuff. And now it's crashed again!
After re-opening it, it was still downloading and managed to do a few more updates, albeit stalling a few times, before crashing again and now I can't re-open it at all.
EDIT: I tried deleting the cache for Google Play, which didn't help and then the Data, which has got it working again. Installed is blank again and after triggering an app to update from All only shows that app under Installed but as long as it populates when there's updates available that's fine. However, now it's crashing again so it seems that doing that wasn't the answer.
It turned out to be Obb 2 SD causing the problem. Play Store would update a couple of apps but when it tried to update a game which I'd moved with Obb 2 SD and would crash and couldn't be re-started. Once I disabled Obb 2 SD it fixed the problem. I just need to work out another way to move my large game files, might try Link2SD as that apparently handles moving Obb files now.

[Q] google play store/ google play services "glitched" please help.

Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
Click to expand...
Click to collapse
Are you on a stock system? Or did you flash a system image with Mofo?
Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
Click to expand...
Click to collapse
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
Click to expand...
Click to collapse
I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.

Google play store

Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Can anyone help
Mohanned85 said:
Can anyone help
Click to expand...
Click to collapse
Your issues with Play store, reminds me of 2 x similar incidents, i had with my old Note devices.
Think it was Note 3 and my Note 4. Not sure.
Unfortunately It was a few years back!
eg.
When i tried to download, an apps update etc and
app size was eg 2mb or 5 mb.. etc I struggled to download.Very frustrating!
Eventually after a week or 2, maybe 3.
i was able to pinpoint
the the "suspect"
(Unfortunately i cannot remember clearly ,
but it was either, that i had sideloaded
wrong updated version of Play services apk
(Cleaning Play services cache did not help.)
or it was an Xposed /Xposed model.
(So phone was also rooted)
Anyway ,
i then decided to factory reset and Playstore
was working fine again.
Bottom line is
you can either look for the "suspect"?
causing this.
( I know there was a few threads about similar issues with Playstore, on XDA... way back then ! )
or save yourself from the frustration it's causing?
and try a "clean" Factory reset.!
Good luck
Have you tried cleaing the cache data in the internal storage? That usually helps with this sorta issue.
Tried that not working in either what you said
Mohanned85 said:
Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Click to expand...
Click to collapse
Is it on wifi or data?
Reset router modem.
Do other apps lag like YouTube or Netflix.
Download speed bad in your area.
Uninstall GP updates and try to reinstall them or apk from web.
Is updating apps through wifi only ?
Clear out all pending updates and restart device.
Do you have another device or friends to see if it's the same problem on theirs too for your region.
Try a different proxy.
Just throwing some ideas around!!
Go into your Google settings and see if you have it to update using wifi only I personally always turn auto updates off.. I had this problem with my Note 8 when I 1st got it. How I fixed it was I went into settings and went to apps and cleared the cache and data on Google play services and playstore and foreclosed them and then went to accounts and removed my Google account and restarted my phone.. when my phone rebooted I went to the playstore and had to login fresh again and that fixed the problem.
I fixed it by factory resetting phone. Thankfully I backed it all up

Categories

Resources