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Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing sim card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks
And no mention of a Hard-Reset?
are you saying that there is absolutely no way to read the memory on the phone beside doing it when the WinMobile OS is running right?
that sounds like a completely stupid design. its like having windows without a start disk that gives you access to a command prompt.
having to lose all your data over some OS data corruption is ridiculous
i would really appreciate it if anyone knows a way, even an expensive one.
i just had text messages from someone dear to me that passed away that i'd rather not lose.
thank you
Some other things to try
Yes you can check whether the sms messages are stored on the sim card (by putting it in another phone/using a sim card reader). On my TyTN II, the SMS Messages are stored there and it's only emails that use phone or memory card memory. You could also try removing the Sim before booting (one thing not on your 'tried' list but if all this fails, the only other thing I can think of short of a hard reset, is contacting Microsoft about their Windows Live software. There's a website for support of these products and Microsoft staff will actually get back to you (I had need to contact them over a bug in the email portion of their software some time ago). Best wishes
seeing as i have over 2000+ messages in there, i don't think the sim card could actually help me in this case.
but thanks anyway
i still can't believe they made a phone with a memory that could only be accessed through the OS
VeraMedix said:
i still can't believe they made a phone with a memory that could only be accessed through the OS
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Click to collapse
Including any additional way of accessing it uses up more storage memory for the relevant program and on a mobile device (unlike a desktop PC), that's very valuable space. Maybe some of your sms messages (the most important ones) may be on the sim - you have little to loose by checking. What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Flying Kiwi said:
What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
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Click to collapse
@Flying Kiwi
thanks for replying. i actually did try to boot it without the sim card after you suggested it. it didn't work.
and with regards to contacting Microsoft, i'll give that a go but i doubt they'll be able to help if people here can't. as we all know, XDA Developers kick ass.
with regards to checking the sim for the messages, i don't have a spare phone to try it on just now, and if i remember correctly, sim cards don't usually hold more then 15 text, though i might be wrong.
the thing is, the fact that my phone still rings when it receives a messages, kinda makes me think the OS is partially loading. i was hoping someone could suggest a way for me to force enough of it on to reach my files..
am starting to lose hope.. *sigh*
am really thankful to the people who have replied so far.
P.S. oh yeah, Flying Kiwi, could you give me a link to the WM6 support page that where people actually reply to you since i can't find any support besides that to MSDN account holders, either that or paying £200 for one single phone call that last upto 8 hours at which point it could just end up with them just telling me to hard reset. thanks
can anyone help me out here? anyone with a link or an email address i can get support from Microsoft for WM6?
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Themse said:
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
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Click to collapse
If you activesync before this happened yes you can get some info.
Lumia 820 jailbroken, it worked but it was not so smoothly and doesn't even good for jail broken. I tried my lumia 820 jail broken damn delay
Need have a good processor and good ram only jail break will get a good result
Um... assuming you mean Developer Unlock then yes it is actually possible. My Lumia 920 is dev unlocked (or as you call "Jailbroken"). I cannot seem to understand the second part, are you claiming that your device became slower after the dev unlock and you want to upgrade your processor and RAM?
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I'm back in business after 9 months of inactivity
AlvinPhilemon said:
Um... assuming you mean Developer Unlock then yes it is actually possible. My Lumia 920 is dev unlocked (or as you call "Jailbroken"). I cannot seem to understand the second part, are you claiming that your device became slower after the dev unlock and you want to upgrade your processor and RAM?
________________
I'm back in business after 9 months of inactivity
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UM... Seriously updated to JAILBROKEN will be delay, so I updated my window phone with RAM, Processor can't be update
So you can try many fun in window phone, it many fun in window phone like computer :0
I don't know what your native language is, but could you please type your post in that and then use an online translator to English? I can't understand what you're trying to say at all. You can't upgrade the RAM in a Windows Phone (or any other phone that I know of) unless you just mean switching models. It has nothing to do with dev-unlock or any other "jailbreak" sort of feature anyhow. There's no "jailbreak" for Windows Phone 8 right now, although there is an official Developer Unlock feature which allows a limited number of low-permission sideloaded apps. Despite the name, Windows Phone is not much like Windows; there's no Desktop mode, you can't access the file system or registry except through the extremely low-privilege (sandboxed) apps and the indirect control of the Settings (Control Panel, basically) section. You certainly can't run Windows (Client, as in, desktop/laptop PC) software on Windows Phone, even with developer unlock.
Hi,
My phone just received from 2 weeks has initiated the reset being locked in my pocket.
I had few pictures with my child captured with this phone and not uploaded on the Skydrive.
I don't have in Zune an update for the OS applied to the phone to make a simple recovery.
I wanted to use an application to try to recover the photos from the internal drive of the phone. Applications from the Internet for photo recovery does not see the phone as an USB drive as they said. I see my phone in Windows Phone as a Phone on a Windows 8 desktop and I can browse to copy file to and from the phone but I cannot allocate a letter drive or make a photo recovery application to see the phone as a drive to try a recovery. All applications below I used but no success they don't see the phone as a drive (ByClouder, Tenorsoft, Wondershare, Odosoft..etc)
[Do you know how to try to restore the photos?
Thank you,
Ovidiu
How to recover deleted files windows phone
A good way to recover deleted files from Windows phone is to use data recovery program, take a look at this one: Windows phone data recovery
hope this helps.
For a 920? Yeah, no go, sorry man (or lady). For phones which use a removable microSD card, you could try using data recovery tools off of that. The 920 doesn't offer any way (that I know of) to have direct access to the block storage driver, though, and that'll make it nigh-impossible.
It's vaguely possible that you could recover from whatever caused the unexpected reset by doing something like hard-rebooting the phone (harder of phones without removable batteries, but I think you can do it by holding Power for like 10 seconds) without going through with the first-time setup stuff, but it's a long shot and if you're already past there, no dice.
For the future, if you don't want to upload your photos (which I totally understand, I don't do it either) you really want to make sure you copy the off to your PC/tablet, whatever is handy ASAP.
Regrets, I’ve had a few. Been a lurker here for many years, after I purchased my XDA many moons ago. Really happy with it at the time and the custom roms and bits you cleaver guys developed for wm5, updated to wm6…but the phone was frustrating slow and had a habit of crashing.
I upgraded to a HTC HD Mini, again thank you for all the upgrades you guys did… wm6.5, something I wouldn’t have the first clue about. I recently damaged the LCD with isopropyl and had to replace the LCD and digitiser….whilst waiting for parts, and with the pretence that I potentially couldn’t fix the phone I ordered a Nokia Lumia 820.
I’ve had the Nokia 820 wp8 for 48 hours, I feel as if I’ve purchased a box of chocolates but can’t get past the cellophane.
I had to sign in to my Hotmail account to download a unit converter app, now the phone is receiving my Hotmail emails and I can’t uninstall it. Just done a factory reset.
Every time I pick the phone up it wants me to sign in, connect to wifi or gsm…I can’t even explore the files on the phone. Before I send the phone back is there a glimmer of light at the end of the tunnel or have I made a mistake sticking with Microsoft, as an old fart I was hoping for some familiarity.
Charlie.
orbitalschool said:
Regrets, I’ve had a few. Been a lurker here for many years, after I purchased my XDA many moons ago. Really happy with it at the time and the custom roms and bits you cleaver guys developed for wm5, updated to wm6…but the phone was frustrating slow and had a habit of crashing.
I upgraded to a HTC HD Mini, again thank you for all the upgrades you guys did… wm6.5, something I wouldn’t have the first clue about. I recently damaged the LCD with isopropyl and had to replace the LCD and digitiser….whilst waiting for parts, and with the pretence that I potentially couldn’t fix the phone I ordered a Nokia Lumia 820.
I’ve had the Nokia 820 wp8 for 48 hours, I feel as if I’ve purchased a box of chocolates but can’t get past the cellophane.
I had to sign in to my Hotmail account to download a unit converter app, now the phone is receiving my Hotmail emails and I can’t uninstall it. Just done a factory reset.
Every time I pick the phone up it wants me to sign in, connect to wifi or gsm…I can’t even explore the files on the phone. Before I send the phone back is there a glimmer of light at the end of the tunnel or have I made a mistake sticking with Microsoft, as an old fart I was hoping for some familiarity.
Charlie.
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Click to collapse
I'm sorry. What is wrong with what you've just said? android and ios are the same. You can't use a marketplace without signing in. and the files are mostly subordinate to the apps that can read them, android is an exception for what as been for a long time in the phone market, but it does the whole contacts/gmail/etc thing as wp8. You might be able to disable email syncro though, if you dislike that much reading email on a phone. Can you explain to us WHY did you buy a smartphone if you don't use any of the characteristics that makes one so?
The wp8 experience is one of seamless integration with social networks, work networks (email, office documents),apps services, you can't have that without a Microsoft account.
sireangelus said:
I'm sorry. What is wrong with what you've just said? android and ios are the same. You can't use a marketplace without signing in. and the files are mostly subordinate to the apps that can read them, android is an exception for what as been for a long time in the phone market, but it does the whole contacts/gmail/etc thing as wp8. You might be able to disable email syncro though, if you dislike that much reading email on a phone. Can you explain to us WHY did you buy a smartphone if you don't use any of the characteristics that makes one so?
The wp8 experience is one of seamless integration with social networks, work networks (email, office documents),apps services, you can't have that without a Microsoft account.
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Click to collapse
Thanks for the reply,
I guess I was hoping wp8 was going to be more like windows, for example the phone has built in gps but I have no way of accessing it…ie grid reference.
The reason I went for a smart phone, ie htc hd mini is ease of carrying a single device when traveling. I don’t need wifi or a GSM reception to use the htc for satnav (map grid and tomtom), radio or to watch films or listen to mp3’s.
For work, I need a phone, camera, gps, removable sd, replaceable battery and entertainment when stuck in boring hotel rooms.
orbitalschool said:
Thanks for the reply,
I guess I was hoping wp8 was going to be more like windows, for example the phone has built in gps but I have no way of accessing it…ie grid reference.
The reason I went for a smart phone, ie htc hd mini is ease of carrying a single device when traveling. I don’t need wifi or a GSM reception to use the htc for satnav (map grid and tomtom), radio or to watch films or listen to mp3’s.
For work, I need a phone, camera, gps, removable sd, replaceable battery and entertainment when stuck in boring hotel rooms.
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Click to collapse
lol first.. what use is gps without a map. and wp8 has native offline maps ready to download. you're trying to use a modern smartphone like a nokia 6600, that's why you're having problem. Try using it the way it's supposed to - the modern always online world.
By the way, yes, you absolutely can disable email sync (not sure why you'd want to; email sync is incredibly handy, one of the things I use every single day on my phone, but OK) either when you set up the account, or by going to Settings -> Email + Accounts and tapping on the account in question.
Installing apps does, indeed, require store access (OK, mostly; there's limited support for sideloading, and one of the things the hacking community is working on is improving that). Store access is tied to you Microsoft account (as on Win8 or Steam or something like that).
The old days of "it's a handheld computer!" (not that that was ever entirely true) are largely gone, although, again, this is the kind of thing that we're trying to bring back.
If you download the maps onto the device it includes a license for worlwide offline navigation (in supported countries - that means: if they have the mapping data, which they have I believe for ~ 80 countries worldwide). The same Maps are used in Here Maps and if downloaded work offline as well.
There is no file explorer though. If you transfer files to the Documents folder they will show up in the office hub. If you put files in the music folder they will show up in the Music Hub, etc.
So all in all you can't be completely offline due to the application store but otherwise you should be able to do everything you want with your WP8 device, although it works differently.
GoodDayToDie said:
By the way, yes, you absolutely can disable email sync (not sure why you'd want to; email sync is incredibly handy, one of the things I use every single day on my phone, but OK) either when you set up the account, or by going to Settings -> Email + Accounts and tapping on the account in question.
Installing apps does, indeed, require store access (OK, mostly; there's limited support for sideloading, and one of the things the hacking community is working on is improving that). Store access is tied to you Microsoft account (as on Win8 or Steam or something like that).
The old days of "it's a handheld computer!" (not that that was ever entirely true) are largely gone, although, again, this is the kind of thing that we're trying to bring back.
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Click to collapse
There are many annoying things about my HD mini wm6.5, but since I've fixed the screen and got the reception back as good as new (antenna connection) I've found a new respect for the phone. I'm thinking about sending the Nokia wp8 back, prematurely it feels as I haven't received the new sim or sd card yet, so I haven't actually used it. I'm also considering purchasing another HD mini as back up.
I wish I had the level of understanding you guys have, I'd love the ability to be able to program and customize the device to my liking but the reality is I'm hanging on coattails. I was hoping wp8 would be an improved version of wm6.5.
Thanks for the advice.
Charlie.
The difference between Windows Phone and Windows Mobile is deeper than the branding, but the branding is intended as a tip-off that they are *not* the same thing.
Windows Phone is a smartphone in the sense that iOS is a smartphone; it's pretty "smart" for a phone, but even Microsoft wouldn't have marketed it as a "PocketPC".
orbitalschool said:
There are many annoying things about my HD mini wm6.5, but since I've fixed the screen and got the reception back as good as new (antenna connection) I've found a new respect for the phone. I'm thinking about sending the Nokia wp8 back, prematurely it feels as I haven't received the new sim or sd card yet, so I haven't actually used it. I'm also considering purchasing another HD mini as back up.
I wish I had the level of understanding you guys have, I'd love the ability to be able to program and customize the device to my liking but the reality is I'm hanging on coattails. I was hoping wp8 would be an improved version of wm6.5.
Thanks for the advice.
Charlie.
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Click to collapse
The point is that there is very little amount of "personalization" possible. Try to use it instead as it is.
hi, hope you are all well.
This is a bit of a long shot but got to be worth a try as we have come to a brick wall and desperately need some help.
To cut a long story short, as some background for you, a friends Nokia Lumia 800 Windows 8 was stolen by some skank head, the phone had cherished pictures containing the photos of her new borns when they were very ill in hospital. No other backups..we have the phone back but it has been restored to factory settings.
here is the problem, as it does not have a memory card and the storage is internal we cannot get the drive to be recognised by windows as 'a drive'
it states that it is 'generic hierarchial' and I cannot get any software to pick it up. have managed to edit the registry so it shows up as storage and can access it but recovery software just doesn't 'see' the drive. They are MTP and use 128bit bitlocker for encryption.
Can anyone please help with this? the family are gutted and I would really like to find a way to at least try and recover something from it.
thank you for reading and look forward to any help and replies you can offer.
mcdodd
Lumia 800 is WP 7.x not WP 8.
For WP7 only Zune can sent media to the phone.
When the Lumia 800 was new, there was a bootloader hack to get it into USB Mass Storage Mode (this is how the first custom ROMs for the 800 were made). Unfortunately, Nokia patched that out really quickly, and prevented downgrading to that bootloader version. So unless the phone is missing a whole lot of updates, there's no way to get block-device-level access from your PC.
With that said, I haven't been following the Lumia 800 hacking scene recently, but it's possible that there's a way to root the phone. If so, a high-privilege app could (theoretically) get direct access to the storage and attempt to extract the images that way (basically, the kind of software you'd have run on the PC, but run it on the phone instead). That would be a lot of work to write such an app, though.
Also, if Bitlocker was enabled before the hard reset, the data is going to be quite unrecoverable. Bitlocker uses a different master key each time it is "turned on" and cracking AES is not something you can do by whining at people hard enough.
I realize this isn't what they want to hear, but... this is why you back things up! I don't like the "automatically upload my images to Sky/OneDrive" option, but it's there; if you choose not to use it then you're taking responsibility for keeping your photos safe yourself.
GoodDayToDie said:
When the Lumia 800 was new, there was a bootloader hack to get it into USB Mass Storage Mode (this is how the first custom ROMs for the 800 were made). Unfortunately, Nokia patched that out really quickly, and prevented downgrading to that bootloader version. So unless the phone is missing a whole lot of updates, there's no way to get block-device-level access from your PC.
With that said, I haven't been following the Lumia 800 hacking scene recently, but it's possible that there's a way to root the phone. If so, a high-privilege app could (theoretically) get direct access to the storage and attempt to extract the images that way (basically, the kind of software you'd have run on the PC, but run it on the phone instead). That would be a lot of work to write such an app, though.
Also, if Bitlocker was enabled before the hard reset, the data is going to be quite unrecoverable. Bitlocker uses a different master key each time it is "turned on" and cracking AES is not something you can do by whining at people hard enough.
I realize this isn't what they want to hear, but... this is why you back things up! I don't like the "automatically upload my images to Sky/OneDrive" option, but it's there; if you choose not to use it then you're taking responsibility for keeping your photos safe yourself.
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hi, many thanks for your reply, I was sort of resigned to the fact all was lost but thought I'd at least try. I always back things up and advise all my friends to do so, this particular phone had come through a friends boyfriend who I didn't know and hadn't backed up, then the phone was stolen.
The phone was restored to factory settings so I am assuming it has had no updates since then, it is on Bootloader 7.41.0.0 Windows 7.8
Do you looked in the Live Account Online, if the option was set on the Camera, they will Upload all Pics to your live Account.