I've been having this problem with my phone's camera, every time I start camera this "pink" split screen will appear and the camera app crashes.
What's going on here? (and no I haven't dropped my phone, yet)
Well find a few camera apps on the market and see if they do the same.
It's possible the camera is damaged, in which case you would have to resort to warranty.
sturmeh said:
Well find a few camera apps on the market and see if they do the same.
It's possible the camera is damaged, in which case you would have to resort to warranty.
Click to expand...
Click to collapse
I downloaded other camera apps and they work fine, this problem seems to plague the native camera app. Very odd. Has somebody else faced this problem?
fakekullu said:
I downloaded other camera apps and they work fine, this problem seems to plague the native camera app. Very odd. Has somebody else faced this problem?
Click to expand...
Click to collapse
Very odd. You could try a reflash to see if it solves any problems..
The problem returned again! I'm pissed, I started getting this issue after I flashed last time to JM5. I might have to re-flash or just wait for Froyo to come out (if it ever comes out )
Hi guys, got a camera issue that I could use your advice on.
My rear camera freezes every second or so and then jumps and then freezes again, this as you would imagine makes taking photos near impossible. It will still take photos of reasonable quality but Its taking me around 20 seconds of messing around to get one photo. I've tried a third part app and the issue is still there, exactly the same. The issue is still there when recording video, but to a lesser extent ie it records fine but i get a jump or an artifact line every 3 seconds or so.
The front camera works perfectly and I'm on stock 4.1.2 Retail GB
So; has anyone had any similar experiences or know of a solution?
Thanks,
Jack
UPDATE: I was told by Motorola to do a full reset on the phone, this did not solve the problem
Souds like hardware problem.
tatazeuz said:
Souds like hardware problem.
Click to expand...
Click to collapse
Its seems you're right, the nice people at Motorola have accepted it for repairs
Anyone else having issues like this? As far as the camera cannot connect error I have read about people with that problem and I literally tried every single suggestion. I'm not a n00b so this is really bugging me (see what I did there) Anyway all of these pictures are with the same phone. On stock 5.1.1 I RARELY could connect to the camera. With Android M preview I can at least connect about 80% of the time. However, results aren't always good. Should I just suck it up and call and get it replaced? Or is the actual phone OK and I'm one of the unlucky guys with the camera bug.
jacobryan_c said:
Anyone else having issues like this? As far as the camera cannot connect error I have read about people with that problem and I literally tried every single suggestion. I'm not a n00b so this is really bugging me (see what I did there) Anyway all of these pictures are with the same phone. On stock 5.1.1 I RARELY could connect to the camera. With Android M preview I can at least connect about 80% of the time. However, results aren't always good. Should I just suck it up and call and get it replaced? Or is the actual phone OK and I'm one of the unlucky guys with the camera bug.
Click to expand...
Click to collapse
I had to RMA mine because of the camera with same problems but my camera quit working completely.
do you have root? have you tried increasing your voltges, like 20-30mV?
renegaderon said:
I had to RMA mine because of the camera with same problems but my camera quit working completely.
Click to expand...
Click to collapse
Same here. Had to RMA. Unable to connect and purple pixilation.
Thanks guys. Got mine swapped out at the store. Camera pops up right away and works awesome. Other things I noticed is that this new one perfectly fits my case mate folio case. The other power button must have been off by a little bit. This new one also got 50k+ on Antutu. I was lucky if the old one hit 43k.
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
FunYunZ said:
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
Click to expand...
Click to collapse
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
lennie said:
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
Click to expand...
Click to collapse
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
FunYunZ said:
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
Click to expand...
Click to collapse
hard reset = factory reset
have you tried using Odin and doing a fresh FW install?
htc-8925 said:
have you tried using Odin and doing a fresh FW install?
Click to expand...
Click to collapse
I have not. I did a factory reset.
My friend had the same issue.
whiteangelcl said:
My friend had the same issue.
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Click to collapse
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
FunYunZ said:
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
Click to expand...
Click to collapse
sounds like they're sending you a replacement. make sure you are satisfied with the replacement because they might send you a refurb.
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
emazens said:
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
Click to expand...
Click to collapse
Nope, Samsung never got back to me. I just went to the Tmobile store and they were like, yep, never seen that before. So they overnight me a new one.
I just begun to have the same issue on my phone and I'm not happy after spending 1k on it. I'm going to my career tomorrow but unfortunately don't know I this will be resolved. Please Let me know what Samsung did for you.
Same problem on my Note8. Following for solution.
solution anyone?
did anyone of u find a solution?
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
i'm suffering with this problem presently and is trying to find a solve.
totaldepth said:
Same problem on my Note8. Following for solution.
Click to expand...
Click to collapse
i am seeing when i open camera ,camera failed
can anyone advise on how to fix?
If you did not mistreat the device, dropped it or fiddle with system settings or something of the sort, warranty is the all time solution for these problems
Hey my note 8 front camera just experienced the same issue. I've talked to Samsung support, and frankly it seems like it is a hardware issue. It is recommended that you use Samsung Support to make a service request. Free shipping both ways, so if you can live without your phone for a week or two (or have a backup phone to use), that's the route I recommend people going.
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - CAMERA EFFECTS NOT WORKING
Problem found:
FRONT CAMERA FAIL
Solution:
REPLACED COMPONENT
Click to expand...
Click to collapse
Did you manage to find the cause of the problem?
My front selfie camera has the same problem!
sorry to raise up this issue again.. my s8+ is from Indonesia region, and facing the same issue when try to use front camera is failed with notification Warning Unknown Error Occured.
already try Wipe cache partition and hard reset but still facing the same issue..
but if i use front camera for video call thru whatsapp it's working fine, but yet again if check thru *#0*# for Front Camera it's Camera Failed..
is it hardware issue or FW issue ?
Front Facing camera has double image
Has anyone found a fix for this issue yet? Mine started this issue last year and I haven't found a remedy for it yet. Ugh.
When shooting in auto mode, if the sun is strong, the image will burn in. Does anyone else have this?
EMUi version 10.1.0.140
Did you try focus into sun?
r4yv3n said:
Did you try focus into sun?
Click to expand...
Click to collapse
The sun was behind me
I have EXACTLY same issue. It seems the camera suddenly switches to SPOT metering. It started after upgrade to EMUI10.1
t.kijas said:
I have EXACTLY same issue. It seems the camera suddenly switches to SPOT metering. It started after upgrade to EMUI10.1
Click to expand...
Click to collapse
What can be done? Rollback to 10.0?
Anyone managed to solve this issue? Have sent my phone into Huawei Service centre and they replaced the mainboard and camera setup but the issue still persists.
any updates?