Camera glass/plastic not flush with metal surround on one side... - Huawei P30 Pro Questions & Answers

Ok so I just bought this phone today and call me picky but I've noticed that the glass/plastic that covers the 3 camera modules on the back is flush with the metal surround on the right-hand side (viewed from the back) but sits a millimetre or so above the metal surround on the left-hand side, meaning that it sits at an angle, basically...
My main question really is will this affect its IP68 rating? Should it be 100% flush or slightly raised? Has anyone else got the same issue? Most people wouldn't notice it I'm thinking but I like to inspect a new device straight away to see if it has flaws.
Can hardly return it for such a minor thing, unless its IP68 rating is affected I guess, as nothing in this world is perfect. Besides, they have no stock left as this was on sale for a good price. Thanks.

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HTC Touch Diamond - Dust Problem!!

I have a HTC Touch Diamond and have been using it for 4 months now, I have always keep it in the included case in my pocket. Recently, I noticed that dust is starting to accumulate over the front facing camera!
I don't know how it got there but I have a hunch that it's going in through the speaker hole. Also, I don't know if it's just my phone but there is a gap between the screen part and the bezel of the phone. Dust is starting to fill the gap.
To clean out the dust from the gap, I take a small moist cloth and run it through the gap. I'm pretty sure that it's just my Diamond.
In case your wondering, it was a BNIB Rogers HTC Diamond, not a used or refurb phone.
By felixmo
the same, with my diamond.
some dust in front of the front(VGA) camera
i have the exact sam problem... also the back under the cover is covered in dust. but especially the vga cam and the speaker is quite dirty
I wasn't sure whether it was just my Diamond, but I also have dust on the back of the front facing camera. Given I don't want to use (or pay for!) video calls, I'm not yet that fussed about it, so long as it doesn't get anywhere more important!
I remove dust from the speaker with a small folded piece of sellotape (sticky side out, obviously!), but there's nothing I can do for the front camera. I also noticed that inside the back cover can get quite dusty.
Oh well...
I've had the same problem with the edges around the front of my Sprint HTC Touch Diamond. Also, in the front speaker hole with the light sensor.
My solution? The straight edge of a piece of paper. Works great for pulling the dust out and so far has been the only thing small enough to fit in the cracks
-Mike
the dust over the front facing camera doesn't bother me as much as the gap between the bezel and the screen portion because the gap is kinda slanted so it makes me believe that the screen is tilted
I had the same problem: dust made the front camera unusable. So I sent it for repair. Came back, fixed.

Cheap hardware fault...

I've had my optimus black for a few hours now and i'm really liking the screen!
I bought it after being slightly disappointed with the screen and speaker on my desire S (which I still have).
I'm a bit disappointed with the plastic feeling though, and i'm getting a "grip of death" problem with 3G when holding it with my left hand (it loses 2-3 bars compared to holding it in my right hand).
Also i've just noticed a build quality issue on mine, the grill that covers the earpiece has fallen down. I can lift it back up with a pin, but it quickly falls back down again. It looks like the glue didn't work. There is also a small imperfection in the glass right underneath the earpiece. Pic is attached.
Has anybody else had any issues with the cheap build quality?
chancooluk said:
I've had my optimus black for a few hours now and i'm really liking the screen!
I bought it after being slightly disappointed with the screen and speaker on my desire S (which I still have).
I'm a bit disappointed with the plastic feeling though, and i'm getting a "grip of death" problem with 3G when holding it with my left hand (it loses 2-3 bars compared to holding it in my right hand).
Also i've just noticed a build quality issue on mine, the grill that covers the earpiece has fallen down. I can lift it back up with a pin, but it quickly falls back down again. It looks like the glue didn't work. There is also a small imperfection in the glass right underneath the earpiece. Pic is attached.
Has anybody else had any issues with the cheap build quality?
Click to expand...
Click to collapse
I've had no real issues with the build quality.
I do hear a very light squeaking sound when I squeeze the right side of my phone, the plastic side of the back cover.
I'm also happy to know that the LG Optimus Black also has Gorilla Glass (discussed here and listed here).
You may want to return your phone for a replacement if the grill keeps coming off.
Ouch, now I'm chicken out to buy this phone.
Iphone4like antenna problem? Bad building quality? (with the known aspect ratio issue) Eeerrrrr, I think I'll choose another one.
chancooluk said:
I've had my optimus black for a few hours now and i'm really liking the screen!
I bought it after being slightly disappointed with the screen and speaker on my desire S (which I still have).
I'm a bit disappointed with the plastic feeling though, and i'm getting a "grip of death" problem with 3G when holding it with my left hand (it loses 2-3 bars compared to holding it in my right hand).
Also i've just noticed a build quality issue on mine, the grill that covers the earpiece has fallen down. I can lift it back up with a pin, but it quickly falls back down again. It looks like the glue didn't work. There is also a small imperfection in the glass right underneath the earpiece. Pic is attached.
Has anybody else had any issues with the cheap build quality?
Click to expand...
Click to collapse
I have no issues so far. I hold the phone with right hand i can't replicate the issue. I'm actually quite impressed with the durability considering the plastic nature of it.
so you think it's not a general issue, with the death grip?
This is my first Android phone so i have nothing else to compare to, but it seems i don't lose any signal holding it. But i do have smallish hands so it might be just that.
So don't take my word for it

[Q] Front facing camera

Can someone please tell me if the front camera is completely flush with the rest of the screen or if it set below the surface ? Mine is a little below the surface like I'm missing something or it fell off.
Mine is slightly below the surface, about the depth of the thickness of the plastic speaker grill.
Mine is a inset a little, seems normal. The right side of my bottom speaker grill cover is slightly raised though
metalfan78 said:
Mine is a inset a little, seems normal. The right side of my bottom speaker grill cover is slightly raised though
Click to expand...
Click to collapse
The right part of the bottom speaker cover is also raised on my phone.
After I put on a screen protector I don't even notice it. I thought about exchanging it, but I assume that the one I get will be the same
Ya I noticed the right side of mine also has a very slight raise to it if u slide your finger across u can feel it but it is not noticeable at all.

Speaker Grills

I would just like a consensus of how many folks have Sprint HTC M8 where the speaker grill holes don't line up on the top and bottom speakers (on the right side) I called HTC and they said this was normal. While it may be nit picking, I don't expect this on such a high end phone.
the top is shorter because of the camera. the camera lines up with the rest of the grill on the bottom
This is normal for many phones. Both the Nexus 5 and the iPhone 5s have a consistent misaligned speakers throughout the line of their products
But yes, both of the speakers are offset to the left on my HTC One m8 as well
Sent from my 831C using XDA Premium 4 mobile app
The actual speakers aren't all across on the bottom or top, they're both on the left side.
Sent From My HTC One (M8)
I have a different issue with the speaker grilles. I returned my first M8 because the metal(?) plate on the bottom was raised on the right side where it meets the screen, instead of being flush like it's supposed to be. The new unit I got is perfect at the bottom, but now the upper grille is very slightly raised where it meets the screen on the right side (to the right of the camera). I can push it down, but it comes back up after a few minutes (like there's some kind of adhesive that doesn't hold it down properly)... Minor, but very irritating! Anyone else have problems with the speaker cover plates not being flush with the screen?
The bottom right grill is slightly raised on mine
slightly raised on top and bottom on mine
bimmerbot said:
I have a different issue with the speaker grilles. I returned my first M8 because the metal(?) plate on the bottom was raised on the right side where it meets the screen, instead of being flush like it's supposed to be. The new unit I got is perfect at the bottom, but now the upper grille is very slightly raised where it meets the screen on the right side (to the right of the camera). I can push it down, but it comes back up after a few minutes (like there's some kind of adhesive that doesn't hold it down properly)... Minor, but very irritating! Anyone else have problems with the speaker cover plates not being flush with the screen?
Click to expand...
Click to collapse
Sorry to bring up an old thread, but I recently bought a used m8 ATT off someone and converted it to the GPE. And now I've noticed that this phone has the metal on the top raising above the screen (right side around the camera). I can push it down but it comes back up after a while.
I contacted HTC and they said that the phone is under warranty but I would have to send it in for diagnostic to see if it qualifies for a warranty repair or they would quote me how much it would be to fix.
I unlocked the bootloader on HTC's website which I'm pretty sure voided the warranty and they will be able to tell no matter what I do. So does anyone know how to fix this annoying issue? DIY style that is
elijahblake said:
Sorry to bring up an old thread, but I recently bought a used m8 ATT off someone and converted it to the GPE. And now I've noticed that this phone has the metal on the top raising above the screen (right side around the camera). I can push it down but it comes back up after a while.
I contacted HTC and they said that the phone is under warranty but I would have to send it in for diagnostic to see if it qualifies for a warranty repair or they would quote me how much it would be to fix.
I unlocked the bootloader on HTC's website which I'm pretty sure voided the warranty and they will be able to tell no matter what I do. So does anyone know how to fix this annoying issue? DIY style that is
Click to expand...
Click to collapse
Yes, I fixed mine by just lifting up the grille (it's actually plastic and just held on by adhesive) and applying some new adhesive to the back of the grille. I wouldn't use super-glue, but something a little thicker/gooier to fill the gap. Maybe a dab of silicone (I used something silly... "liquid skin" from the first aid cabinet. It worked, but I wouldn't recommend it because it slightly discolored the coating on the back of the grille!). Good luck!
You can also find replacement grilles online that will have fresh adhesive, but you have to do some searching and I think they come from China, so you'd have to wait a while for shipping.
bimmerbot said:
Yes, I fixed mine by just lifting up the grille (it's actually plastic and just held on by adhesive) and applying some new adhesive to the back of the grille. I wouldn't use super-glue, but something a little thicker/gooier to fill the gap. Maybe a dab of silicone (I used something silly... "liquid skin" from the first aid cabinet. It worked, but I wouldn't recommend it because it slightly discolored the coating on the back of the grille!). Good luck!
You can also find replacement grilles online that will have fresh adhesive, but you have to do some searching and I think they come from China, so you'd have to wait a while for shipping.
Click to expand...
Click to collapse
Was yours only raising up on the right corner? If so was it hard taking the whole cover off without messing it up?
elijahblake said:
Was yours only raising up on the right corner? If so was it hard taking the whole cover off without messing it up?
Click to expand...
Click to collapse
Yes, it was only raising on the right corner. I didn't try to remove it completely, as I just wanted that side to stay down. Just use something to apply adhesive carefully to the back of the grille (it's flexible plastic), then stick it back down (and apply pressure until it dries).

Is anyone else's xz1 compact bent or curved?

Is anyone else's xz1 compact body bent or not straight?
I have had mind a couple of weeks and been super careful with it, so I don't think I bent it or something. I didn't notice until today when I set my phone down on a flat table as I was finicking with it when I noticed it rocked back and forth and wasn't perfectly flat to the table. It is particularly noticeable in the front side (I think part of this is due to the edges around the screen not being completely flush or evenly flat. The back does it much less, but I think that may because of the curved back on the back. After looking down the back side of the phone I realized it was clearly not straight and could see It curve.
Anyone with similar issues? Thanks!
The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
Click to expand...
Click to collapse
I didn't think about the camera, good point, that may be some of the issue when it's on its back. The rocking when it's on its back is mild, so it may be the camera lens ring. However, I can look down the phone close with my naked eye and notice the bend pretty easily.
I do realize the front 'metal caps' protrude a little to protect the screen, but as mhaha says below, those edges are not necessarily uneven. The top metal cap sticks out further, in general, than the bottom. Individually, if I run my finger down the cap edges on the face of the phone I think I can feel where they get closer/further from the screen in places (it is very slight, so maybe that one is more in my head). I also didn't notice the uneven gap edge until you said that, I can't really physically feel that one so I think it's a little less of an issue. But, yes, on the left side of my screen it's super snug up against the side bezel and on the right I can see a very slight gap, in comparison.
My phone rocks bad on its face/front , diagonally from the cameras corner to the corner opposite.
I have actually requested my return (I ordered mine online) and will very likely be sending it back. I am not sure ill get a replacement either, for now just the return.
Thank you both very much!
mhaha said:
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
Click to expand...
Click to collapse
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
Click to expand...
Click to collapse
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
Click to expand...
Click to collapse
1230m said:
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
Click to expand...
Click to collapse
The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there. I held the edges of the phone and put some pressure in opposite direction (trying to twist it back), and now my phone seems straight/aligned).
Please don't try this at home and come complain to me if something goes wrong. Since I dropped my phone, I couldn't just return it and get it replaced. Also not sure if the drop twisted it, or just pressure in my jeans pocket. Also not sure if the twist will come back. For now, the phone is fine.
I just bought XZ1 (not XZ1C) in UK, and having similar issue.
I'm not sure if the "cap" in misplaced or the whole body is twisted, but when I put the device face down, it rocks
pbarrette said:
The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
Click to expand...
Click to collapse
Thanks for the further insight, I'm grateful! I will be returning the phone. I'm undecided on whether or not I would like to purchase another after. I kinda wanted to see how the future quality/reviews are more. Based on some with similar issues, I'm not sure ill be getting another, but I'll see I guess. Thanks again!
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there.
Click to expand...
Click to collapse
Thanks very much for your input! I appreciate it. The body twist and warp (these are better way to describe it, thanks, as the phone isn't so much curved/bent as it, or the single piece back/body specifically, is warped) is quite noticeable with the one I have too (looking at the edge like you said). However, I don't think I've dropped the phone (too hard at least and no visible scrathes, scrapes, etc.) I also keep a phone in a coat pocket, bag, or just take it out and set it down when I'm not out and about, so I don't think I would have caused the warp myself. Thanks again!

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