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My Phone is neither turning on, nor charging since last night. I am on stock firmware with no changes at all. {moto g 2nd gen locked bootloader , unrooted} purchased 10 days ago.
I tired following things but it didnt work:
Charging Phone using stock charger (4hours) - no response
Charging with other charger, as well as other socket. - no response
Pressed power button for 10 sec (forced start) -no response
Pressed volume down key for 2-3 seconds n power simultaneously (external reset) - no response
Volume Down and Power Down together for exactly 2 minutes - no response
Charging using laptop usb - no response
no response at all from phone (complete dead)
Any help or suggestions please.....
Update: raised complaint to flipkart, dey hav assured replacement within 10days (5days pickup - 5 days new phone delivery.
Have it replaced and go contact motorola they can help you in this thing.... Best suggestion is to have it replaced...
@Mohdsultan I hav raised a ticket for return to flipkart, but really cant find the cause for it..
@spypsy I think the battery is dead and call Flipkart they will do it a little early... and what did you do when the phone was last open?
I think one of the post in this forum said that holding Volume Down and Power Down together for exactly 2 minutes solved this problem.
I had what sound like the same issue. Tried ask the power with volume buttons etc.
What worked was to plug into my laptop, not a charger. It was slow to charge but it worked
Sent from my XT1068 using XDA Free mobile app
@pleomaxell i tired it just now but didnt work
@gmlogan kept for charge using lappy , let see what happens in a hour, notification light doesnt seem to light up
Mohdsultan said:
@spypsy I think the battery is dead and call Flipkart they will do it a little early... and what did you do when the phone was last open?
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@Mohdsultan some kids were playing games with phone, i just took from them n did power off , since den its dead.
spypsy said:
@Mohdsultan some kids were playing games with phone, i just took from them n did power off , since den its dead.
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Well if they were kids then I think they messed up with some settings or something or it could be just a battery dead... If u help please press the thanks button....
Battery ws around 56% .
If I were you, after trying all the Vol & Power key combinations, I'd disassemble the device, remove the battery and charge the battery via an external power supply (an elimeter maybe).
Wouldn't mind the warranty! [emoji6]
BTW: What's the status on your device? Is it dead still? Or did you get it replaced?
Is this fixed?I am waiting for the result.....
Same problem with 15day old moto g 2nd and now Solved
I too facing the sameproblem and when conected to pc its showing qhusb_bulk..what should i do.already registerd a complaint on fligkart.
OK didi anyone tried to connect to PC..when i tried it shows qhusb_bulk and driver installition failure,so i turbned off the signature verification mode by
reset the PC, and press F8 during the boot sequence (just after POST, but before the Windows loading logo), which opens up the Advanced Boot Options list, and choosing the Disable Driver Signature Enforcement. ( orginal for 1st gen MOTO G http://forum.xda-developers.com/showthread.php?t=2623587).
Now the PC detects the MOTO and shows installing ADB drivers and start showing Battery at 0%..
press power and vol down and in the boot menu check the battery status .if its showing "Empty battery in red blinking" this procedure may works
i now plugged it to carger and now its charging......
thanks to all posts i read about moto G and G 2nd edition..i dont remember ones other than Boss442.cuz i was reading panicly
Same issue here. My battery was at ~60%
Could not get it back to life but also hadn't changed bootloader etc. so i sent it back (warranty).
Annoying that i lost my history at WhatsApp
van RanDahlE said:
Same issue here. My battery was at ~60%
Could not get it back to life but also hadn't changed bootloader etc. so i sent it back (warranty).
Annoying that i lost my history at WhatsApp
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hav you tried the steps i mentioned above..if not better hurry....
waiting for reply
najin said:
hav you tried the steps i mentioned above..if not better hurry....
waiting for reply
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Sorry, i already send it back yesterday. But i doubt if charging would be enough. My moto had restarted a few times in the last days so i better let them check it. :angel:
@StaticBlaze m sure ders sum hardware issue , so i didnt do anything.
I have tried external reset options , also phone isnt charging as well.
I had raised the complaint to flipkart n dey agreed to replace the handset with brand new one. Waiting for pickup since past 2 days.
Finally after 3rd pickup delay from flipkart, raised online complaint on twitter n got new phone in 2 days. Though i had to ship d faulty one myself to their warehouse.
Finally matter settled.
I have a problem with my Moto X 2014 - XT1095. Phone was fully charged and in the morning suddenly went off and wont come back on after that. I have been over 24 hours now without a phone.
I have tried to force restart and done external factory reset as mentioned here: https://motorola-global-portal.cust...prod_answer_detail/a_id/101072/p/30,6720,9197 and the same problem is still there.
When I press and hold the volume down button and the power button at the same time while plugged, a green light blinks briefly in the middle of the top speaker grill and nothing more happens.
This phone is about 6 months old. Can anyone help me solve this problem and get the phone back?! :crying:
It sounds like your battery died and might need replacing. Does it attempt to charge?
Sent from my XT1095 using Tapatalk
cliq said:
I have a problem with my Moto X 2014 - XT1095. Phone was fully charged and in the morning suddenly went off and wont come back on after that. I have been over 24 hours now without a phone.
I have tried to force restart and done external factory reset as mentioned here: https://motorola-global-portal.cust...prod_answer_detail/a_id/101072/p/30,6720,9197 and the same problem is still there.
When I press and hold the volume down button and the power button at the same time while plugged, a green light blinks briefly in the middle of the top speaker grill and nothing more happens.
This phone is about 6 months old. Can anyone help me solve this problem and get the phone back?! :crying:
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When plugged to the mains, nothing happens but when plugged to the computer, green light briefly show up in the middle of the top speaker grill and computer makes that connecting sound.
Cant also get to boot Mode Selection Menu
Please give us some details. Which rom did you use? It was a custom rom or the stock one? Did you have an unlocked bootloader? Did you have installed a custom recovery or not?
Jim_C30 said:
Please give us some details. Which rom did you use? It was a custom rom or the stock one? Did you have an unlocked bootloader? Did you have installed a custom recovery or not?
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I was having stock ROM, never rooted and no unlocked bootloader. This is a vanilla device and totally untouched.
Using moto's charger, charge your phone for about 2 hours. After this time and while your phone charging, press and hold power button for about 3 minutes and see if your problem solved by this way.
Jim_C30 said:
Using moto's charger, charge your phone for about 2 hours. After this time and while your phone charging, press and hold power button for about 3 minutes and see if your problem solved by this way.
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Maybe i'll have to do this again but unfortunately that hasn't helped earlier when I was advised to do this by Moto's support rep
I have tried that again @Jim_C30 several times and the phone is still dead. Any hope for this phone anymore?
Would have been nice if the computer recognise the phone and at least can try and flash a ROM to it
Without charger hold the Volume Down and the power button together for at least two minutes. Is there any difference?
thanks @Jim_C30 for your assistance. Unfortunately no difference ?
Is your phone under warranty? I read that is only 6 months. Why don't you visit a Motorola Service Center?
well yes that's where I've got problems... bought the phone in the US and I'm now in the EU so warranty only works in the US. Sending it to the US is impossible because of lithium battery inside the phone ?
I am more than sure that the warranty is global. Make a question at motorola but i think that i am right. The warranty is global not only at the place you bought the phone. They could find anything by your imei.
Do it, don't be scared!
Just make a question...
thanks I've asked already Motorola before I came here for assistance. They said it is having only US warranty. Motorola's warranty isn't global anymore unfortunately. I've to send the phone from here to the US for repairs - this is just terrible from Motorola.
exactly the same problem here and at the same moment, yesterday morning
I have the same problem here. Do you find any solution ?
It is stock ROM, never rooted and no unlocked bootloader.
cliq said:
thanks I've asked already Motorola before I came here for assistance. They said it is having only US warranty. Motorola's warranty isn't global anymore unfortunately. I've to send the phone from here to the US for repairs - this is just terrible from Motorola.
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coxa21 said:
I have the same problem here. Do you find any solution ?
It is stock ROM, never rooted and no unlocked bootloader.
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Solved for me :laugh::laugh:: I disconected the battery for about 10 days. Then I conected it again and with the solution " press and hold the volume down button and the power button" but for about 3 minutes, and MAGIC
I've tried this like 5 o 6 times during 2 weeks but at first I only saw the green led on at the top of the screen and a vibration but finally it tuned on yesterday!
This problem was produced after two hard resets due to the hard battery draining cell stanby
comedoritos said:
Solved for me :laugh::laugh:: I disconected the battery for about 10 days. Then I conected it again and with the solution " press and hold the volume down button and the power button" but for about 3 minutes, and MAGIC
I've tried this like 5 o 6 times during 2 weeks but at first I only saw the green led on at the top of the screen and a vibration but finally it tuned on yesterday!
This problem was produced after two hard resets due to the hard battery draining cell stanby
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Click to collapse
Should I press and hold the buttons with the phone charging ? Or disconnect?
Hi everyone, my Mi 9 8gb 128gb China Version has died. It switched off during the night and I booted it up this morning, it switched itself off again. Same thing a couple of times now there's no life.
Flashed Eu rom with OTA, being working fine for 7 months no nothing.
No led
No Recovery
PC doesnt pick it up
Phone is ice cold even though its being on the charger for hours
One positive is that when its plugged into the power bank the bank doesn't switch off, means there is a connection. Will leave it on charge overnight and see what happens.
No blunt force trauma or swimming was involved with this device.
Any ideas?
Maybe a dead motherboard.
Don't know the cause. But it seems so by the looks of it. RMA it.
Vagabond123 said:
Hi everyone, my Mi 9 8gb 128gb China Version has died. It switched off during the night and I booted it up this morning, it switched itself off again. Same thing a couple of times now there's no life.
Flashed Eu rom with OTA, being working fine for 7 months no nothing.
No led
No Recovery
PC doesnt pick it up
Phone is ice cold even though its being on the charger for hours
One positive is that when its plugged into the power bank the bank doesn't switch off, means there is a connection. Will leave it on charge overnight and see what happens.
No blunt force trauma or swimming was involved with this device.
Any ideas?
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Click to collapse
Hi
You've written no recovery boot (means pressing power and volume+ button)
Did you tested also buttons power and volume- to start fastboot mode?
Glad I'm not alone
I'm glad I'm not the only one with a dead Mi9.
Mine died today after acting wierd an nothing booting?
Black screen an no battery light an no button input. Hard brick it looks like.
Im off to buy a $40 piece of crap on pay day for work an family if it is really dead.
Wierd? Same as you. At least charger indicates its charging but cold an black an no button command responses?
Pungasul said:
Maybe a dead motherboard.
Don't know the cause. But it seems so by the looks of it. RMA it.
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Click to collapse
RMA?
Bryceicle1971 said:
I'm glad I'm not the only one with a dead Mi9.
Mine died today after acting wierd an nothing booting?
Black screen an no battery light an no button input. Hard brick it looks like.
Im off to buy a $40 piece of crap on pay day for work an family if it is really dead.
Wierd? Same as you. At least charger indicates its charging but cold an black an no button command responses?
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Click to collapse
Same here, do you have a global version?
Just bought a rocking 60$ POS, bezels like a crt, battery life a galaxy s2 and the charger buggered straight out of the box
Laptapper said:
Hi
You've written no recovery boot (means pressing power and volume+ button)
Did you tested also buttons power and volume- to start fastboot mode?
Click to expand...
Click to collapse
No button combos worked. Was able to boot into recovery just before the final failure.
Vagabond123 said:
No button combos worked. Was able to boot into recovery just before the final failure.
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Click to collapse
even press and hold power button for 20-30 sec no response?
DJ_Thirtheen said:
even press and hold power button for 20-30 sec no response?
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Click to collapse
You can throw a minute or two depressed on all key combos, nothing.
Hi.
I have the same issue. Did you manage to fix it?
juanpard said:
Hi.
I have the same issue. Did you manage to fix it?
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Hi, no still nothing. I'm waiting for the coronavirus to blow over a bit them send it to China to assess. I hope they will fix it under warranty, replacing a dead mainboard is not worth the $.
Same issue. Dead phone. Tried power on for a minute, volume up and power, volume down and power, etc.
I bought mine just after it was launched, so zero RMA available. Also, I live in Brazil so the likelihood of someone being able to service it where I live is almost zero.
Many times, this problem occurs because of the FPC of buttons! So, open the phone, disconnect the power button FPC and try to power on the phone with a metal needle by shortcut the pins in the port! Tested on many devices like Mi5, Mi6, Mi8!
head_djmusic said:
Many times, this problem occurs because of the FPC of buttons! So, open the phone, disconnect the power button FPC and try to power on the phone with a metal needle by shortcut the pins in the port! Tested on many devices like Mi5, Mi6, Mi8!
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Click to collapse
Hi, I tried searching for a guide video or something but did not find anything. Could you provide details?
Thanks
Same problem
Hey I had the same problem my mi 9 8 GB ram 128 GB with installed miui beta for miui 10/or 11 ( I don't know exactly ...long time ago) than one day I plan some game and right away It became black and I couldn't use it no buttons no usb connection ... So after 6 months in my Drawer when I charge It my phone come back to live ( don't know how I did this )
So after 5 hours happy time it became back black very embarrassing
Theknowledge said:
Hey I had the same problem my mi 9 8 GB ram 128 GB with installed miui beta for miui 10/or 11 ( I don't know exactly ...long time ago) than one day I plan some game and right away It became black and I couldn't use it no buttons no usb connection ... So after 6 months in my Drawer when I charge It my phone come back to live ( don't know how I did this )
So after 5 hours happy time it became back black very embarrassing
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any update ? still dead ?
i have the same problem... i had some restarts with no reason and yesterday it died. i think its battery or motherboard. but the battery it was good . anyone who can help????
Vagabond123 said:
RMA?
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Click to collapse
I think it's "Return Merchandise Authorization"
Arkadaşlar, telefonun kronik sorununa çözüm buldum, şarj sırasında kapanıyor, 90 fps veya 120 fps'de ekran kararıyor, site sırasında kapanıyor. Türkiye'de yaşıyorum. anakartta bulunur. Pm8150 ic yongasını değiştirmek sorunu çözer. Garantisi olmayan arkadaşlar için mükemmel bir fırsat. telefonu çöp olmaktan kurtarın. ve gereksiz masraf veya yazılım çözümleri aramayın. Ben artık denemedim. tek çözüm bu.
I have my phone completely dead, while playing Pes mobile in the middle of the match, sounds beep (around 10 seconds) screen stuck, then phone completely black out, cant turn it on back, tried everything like vol-up + vol-down button and power button but its nothing , its so painful
does this pm8150 chip will help me bro?
man, I do not understand exactly what you said. When playing games, if it freezes, the screen turns off, or if it turns black and turns on again, the problem is the pm8150ic integrated circuit that controls the power voltage. When you change it, the problem disappears. and very cheap.
Mrkara13 said:
man, I do not understand exactly what you said. When playing games, if it freezes, the screen turns off, or if it turns black and turns on again, the problem is the pm8150ic integrated circuit that controls the power voltage. When you change it, the problem disappears. and very cheap.
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Click to collapse
my phone screen stuck while gaming, then immediately shutdown, cant turn on back
today my phone suddenly restart then freez then restart then long beeb for about 10 sec. then dead and can't be power on any more help
Ghost_in_love said:
today my phone suddenly restart then freez then restart then long beeb for about 10 sec. then dead and can't be power on any more help
Click to expand...
Click to collapse
send it to service center or manually try combination button
Tupro said:
send it to service center or manually try combination button
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Click to collapse
no service center in my country and also try the combination with no results
Ghost_in_love said:
no service center in my country and also try the combination with no results
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have you try using edl mode? there is thread how to edl mode
Tupro said:
have you try using edl mode? there is thread how to edl mode
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Click to collapse
not detected with the PC or Mi program
Ghost_in_love said:
not detected with the PC or Mi program
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Click to collapse
plug in to your pc and then Power button + vol down while it connected to your pc, if it still doesnt work you may send it to dervice center
Tupro said:
plug in to your pc and then Power button + vol down while it connected to your pc, if it still doesnt work you may send it to dervice center
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Click to collapse
did it before and no effect it seems to be the mainboard damaged
Mrkara13 said:
Friends, I found the solution to the chronic problem of the phone, turning off during charging, screen blackening during 90 fps or 120 fps, turning off during site. I live in turkey. located on the motherboard. Replacing the pm8150 ic chip solves the problem. An excellent opportunity for friends with no guarantee. save the phone from being trash. and don't look for unnecessary expense or software solutions. I haven't tried anymore. that's the only solution. Anyone can solve the problem with living in turkey also found Fixit Technology Kadikoy. Enjoy it.
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Sir.. what kind pm8150 ic chip.. i found 3 kind.. pm8150.. pm8150a.. pm8150b.. etc..
My rog phone 2 always shutdown it self.. thanks
I highly Suggest to go back to your stock Firmware and after installing firmware do a factory install and hold your feelings for few days and use your mobile without root. Test if problem persist.. then go for Hardware repair.
Pm8150b
PM8150B-102A
After replacing this IC , you need to add thermal paste
so the main problem why this ic can be damaged is caused by excessive heat.
I tried to replace this IC without adding thermal paste and the age of this ic is only 1 month more
but after i changed and added thermal paste rog phone 2 no problem until now (6 months).
I hope my experience helps.
while i was charging Phone suddenly shuts off no power not charging.
When i tried to do a hard reset and connect the charging its just giving me blinking red light.
How to fix this?
Hi guys,
Im very new to forums and i really need your help.
I had problem with my mi 9t pro before, he was restarting from time to time, showing some errors (applications stoped working)
Usually restart fix it and hes working again for 1-2 days and so on.
Today when i woke up phone stayed in black screen. Tried to power button doesnt respond, also tried to power button + volume down button for hard reset it also doesnt respond. Then i thought mb its the battery bug, ive put him to charge for few hours, but still nothing, phone doesnt even show battery charging light.
Do you have any advice on what i can do? I would gladly follow any of ur guides.
Thanks for ur responses and sorry for bad english.
i had very similiar problem to that, although someday when i woke up and grabbed my phone it did respond however touchscreen was not(i never dropped my phone or anything). Its a hardware problem and u have to rely on a service