black screen rog phone 2 - ASUS ROG Phone II Questions & Answers

hi , i was using my rog phone 2 for 1 years without any issue
and i root my phone like 8 month ago , i let my phone charging and i went to sleep .. i wake up next day i find my phone not working screen is black , i press power button with up/down still nothing happen , but when i use type c usb to usb on my pc i find this only
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i saw this video and trying to follow the step but my phone still in black screen i can't reach like what he do , my phone not start or do anything
and also this message most of time
i really sad i don't know what i do i try really everything , help me pls if you can

just a thought, i read somewhere that in edl mode the screen is black. is it possible your phone is in edl mode? have you tried holding down vol + then vol - and power at the same time to see if the phone shuts down or boots into fastboot mode?

reg66 said:
just a thought, i read somewhere that in edl mode the screen is black. is it possible your phone is in edl mode? have you tried holding down vol + then vol - and power at the same time to see if the phone shuts down or boots into fastboot mode?
Click to expand...
Click to collapse
no i don't see anything , black screen nothing happen i try this method a lot but same black screen
and i'm 100% sure my screen not broke
Can't boot into recovery or fastboot and not going to EDL completely

seeing that QDLoader in Device Manager on your PC means you're already in EDL mode. now the problem with that hello packet.
*try to use different cable
*disable driver enforcement
*power cycle the phone by pressing power + volume up + volume down about 15secs until u don't see the QDLoader in device manager
proceed as usual on xiaomiflashtool

i try 4 different cable
oneplus cable charging and 2 others i buy it from store just now , same issue
*power cycle the phone by pressing power + volume up + volume down about 15secs ( not see anything in my phone screen but it's connect on pc with 9008 )

i try my father cable it's show me like that

ironhied said:
i try my father cable it's show me like that
Click to expand...
Click to collapse
if you're seeing that little triangle u need to update your drivers using this link , download the firmware on one of the post on how to recover your phone using EDL

i do the step in the link you send it , it's same status

i really give up i will check anyone outside my country to send my phone so he can fix it

gave up? im facing this right now... it was charging, 77% and puff...went off and no signal of life...
I tried all button combination, tried to charge with different cables and both usb-c ports.
when i plug the phone on the pc by the side port, it shows as qualcomm hs-usb qdloader 9008, just like the OP and thats all...
I opened it to check the motherboard, seems ok but Im not an expert nor a professional.
any suggestion? my country havent any support to the ROG series, unfortunaly

Nanttes said:
gave up? im facing this right now... it was charging, 77% and puff...went off and no signal of life...
I tried all button combination, tried to charge with different cables and both usb-c ports.
when i plug the phone on the pc by the side port, it shows as qualcomm hs-usb qdloader 9008, just like the OP and thats all...
I opened it to check the motherboard, seems ok but Im not an expert nor a professional.
any suggestion? my country havent any support to the ROG series, unfortunaly
Click to expand...
Click to collapse
This same my issue but did you go to Asus it self or try to fix it. .?

ironhied said:
i do the step in the link you send it , it's same status
View attachment 5194709
Click to expand...
Click to collapse
ironhied said:
i really give up i will check anyone outside my country to send my phone so he can fix it
Click to expand...
Click to collapse
Which usb port of the phone are you using when connecting phone to pc? iirc only side port will allow you to do anything, even in EDL mode

VarDes said:
Which usb port of the phone are you using when connecting phone to pc? iirc only side port will allow you to do anything, even in EDL mode
Click to expand...
Click to collapse
i did on side and the main port all of them not allow me to install rom , almost 2 years now trying to fixing it my phone was NEW only 4 months i using it

ok today finally i find the issue came from .. it's RAM damage ! maybe because the root
so if anyone have the same issue it's require to buy new ram but where can i find ram will work into my device ?

Related

Oden root brick

I was using the Oden one click gingerbread method and I did the first part and it flashed fine but when it rebooted it went to a charging icon, not the fugumod icon. So, like a moron I pulled the cord since I could not restart it like the tut said. I then booted it up and it went into the fugumod screen. So I tried the 3 button technique and it did not work, it goes to a charging screen. Now I can't get to recovery or Oden to recognize it, so I can't flash it back to stock. Am I really bricked? I can get to the Fugumod screen like the Oden tut said, so is there any way to get Oden to recognize it without the 3 button to get it to download mode? Please help, this is my Mom's phone, I flashed it due to her wifi not working and she needs it soon. Much appreciated.
I forgot to mention, the phone is not detected by my PC. I've used 3 different wires, oem, htc, and a blackberry and it doesn't show up in adb at all.
Looks like you have the button combination locked, try to build a jig, here is how u can do it (worked for me) http://forum.xda-developers.com/showthread.php?t=841512.
Did u try with vol - and power or vol+ and power? Also u can try removing the battery, plug the usb connected to the pc with odin open, hold vol - and vol + and insert the battery.
Yeah, I tried every way I saw on here, Up+Power, Down+Power, Up+Down+Power, plug battery in while holding up+down, plug battery while holding up, down, and power, plug in wire while holding up, down, and only press power, etc. I'll give the jig a shot, hopefully that will work.
Dacian said:
Yeah, I tried every way I saw on here, Up+Power, Down+Power, Up+Down+Power, plug battery in while holding up+down, plug battery while holding up, down, and power, plug in wire while holding up, down, and only press power, etc. I'll give the jig a shot, hopefully that will work.
Click to expand...
Click to collapse
Should works, if you see signals of life jig must send you into download mode. Try to search how you can fix it just to be sure what are the steps that you must follow.
I tried making one from the instructions on here but the only response I got out of it was a charging screen for 2 seconds that disappeared, so I ended up buying one off of Amazon, it'll be here tomorrow and I'll let everyone know if it works or not. BTW, the title is sort of misleading, I am not blaming anyone for the brick, these things happen, I've been rooting phones since the G1, I know how it is.
Don't propagate ignorance... This is a "JIG"..
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It has every JIG mode available..
What you're talking about is a 301kohm jig. Technically refered to as a 301kohm Factory Mode Boot JIG Boot On.
I just tried to help, sorry if i dont have the same technical experience than you.
Darkuso said:
I just tried to help, sorry if i dont have the same technical experience than you.
Click to expand...
Click to collapse
We've been calling the 3 resistor tool a jig since day one, seems perfectly fine to me.
Sent from my SGH-I897 using XDA App
bobbylx said:
We've been calling the 3 resistor tool a jig since day one, seems perfectly fine to me.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Since there are 6 it should be distinguished. We've worked hard to gain knowledge and talking ignorant once you are in the know is not acceptable. You can also use the 619kohm jig to access download mode via UART.
A bit more on the "jig". JIG is a signal name. It is an "Output control signal driven by the FSA9280A/FSA9288A and used by the processor for factory test modes". There's several JIG modes.
Grab the "GalaxyS Hack Pack" and see the FSA9280 manual for more.
It's not really big issue for me, I'll call whatever the proper name is. It's just that 95% of the users here have called the 301kohm version a "Jig" since it was introduced months ago. Until everyone has adopted the new terms, maybe cut them some slack.
By the way, I haven't been following your work since I've no dev, but just read through some of it. Very nice.
Ok, so the Jig didn't work. It just showed a charging icon like when I used my own Jig. It doesn't boot to anything, it pops up with the battery and then dies. Is this a hard brick then?
EDIT: I unplugged the battery for 20 seconds and replugged the jig, and it sent to download mode. Thanks for the help everyone, and I hope this helps someone else if it happens to them.
Dacian said:
Ok, so the Jig didn't work. It just showed a charging icon like when I used my own Jig. It doesn't boot to anything, it pops up with the battery and then dies. Is this a hard brick then?
EDIT: I unplugged the battery for 20 seconds and replugged the jig, and it sent to download mode. Thanks for the help everyone, and I hope this helps someone else if it happens to them.
Click to expand...
Click to collapse
Press Thanks button for those who helped you.
had the same problem , i was trying to root my devise , and after flashing fuguMod root , devise reboots and all i see is at&t logo--> fish -->at&t logo ---> fish (loop)
i connect usb .... i see battery loop
so i tried:
1. pull battery
2. hold up+down bottoms
3. plug in usb (while holding up+down)
4. plug in battery (continue holding )
and it brings me in download mood

HELP! I've hardbricked my mi 5 :(

Hi all
I have managed to hardbrick my phone without even trying to flash it.
I have a white 128gb Mi 5 with an unlocked bootloader and (i think) running Cyanogenmod13 (but it was such a long time ago that i installed it - before global stable was out) I've always been happy with it but kept meaning to sit down and put global on it, but havent gotten around to it.
Yesterday i was using my phone, put it in my handbag, took it out ten mins later and it was completely dead. But it was definitely at 100% charge at the time as i had it plugged in on the train. No leds, no response, no screen, not recognised by computer or anything.
There have been a few instances when i pulled my phone out of my bag and the fastboot screen has been up and luckily i've cancelled it. I've been doing a bit of research and i'm pretty sure that i somehow managed to enter fastboot mode in my bag by accident and then corrupt it somehow?
I've been playing about a bit with it. (it's still under warranty, but I can't send it back, because it's got an unofficial rom on it)
I've managed to get it to be recognised on my laptop now by following a video tutorial which i'm not able to post because this is my first post, but it's from choimobile,vn and just in case anyone wants to know which steps i've made it to, this is the rest of the address, /threads/unbrick-xiaomi-mi5-repair-boot-xiaomi-mi5-hardbrick-pc-not-detected.
But i've reached a point that i can't go any further. In all the guides i've read, people talk about the pc recognising the phone as Qualcomm HS-USB QDLoader 9008 but mine doesn't. It just recognises it as "android" so then flashing with miflash doesn't work.
Does anyone know what else i can do? I'm a noob at this so if you could keep the explanations simple, that would be great!
Thanks
Angelina
Forgot to add... phone still connects to my computer fine, i can still see everything and can access the internal memory.
Here's some photos
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I'm pretty sure you can't actually do any damage in fastboot without being connected to a PC.
You say your pc detects your phone storage fine so that means it's either booted or in recovery. Either way, you should have some kind of display being shown so it sounds like your screen is broken.
Do you know what recovery you have installed? I'd advise you try to reboot into it (power off -> hold power and volume up) or boot into fastboot and flash twrp recovery.
If your screen never changes from off after restarting, it's likely the screen that's the issue.
Sent from my MI 5 using Tapatalk
andythedev said:
I'm pretty sure you can't actually do any damage in fastboot without being connected to a PC.
You say your pc detects your phone storage fine so that means it's either booted or in recovery. Either way, you should have some kind of display being shown so it sounds like your screen is broken.
Do you know what recovery you have installed? I'd advise you try to reboot into it (power off -> hold power and volume up) or boot into fastboot and flash twrp recovery.
If your screen never changes from off after restarting, it's likely the screen that's the issue.
Sent from my MI 5 using Tapatalk
Click to expand...
Click to collapse
Hmm, OK that's strange, i've not done anything that would break it, especially in that short period of time. But I guess it could be a loose connection or something. Although that wouldn't explain why there are no leds or why it doesn't respond to being charged? if it was a broken screen, everything else would work fine.
I could only see it on my pc after taking it apart, disconnecting the battery and using tweezers to connect 2 points on the internal board like in the video above. If i disconnect it, then plug it in again, it's not recognised until i use the tweezers on the two points again.
I've tried to reboot it and get into fastboot again, but it definitely isn't responding.
Thanks
hmm have you tried plugging it to power source then hold power button like one min..?
because last week my phone was just dead, and doesn't respond to anything, though it's slightly different because mine stuck forever at 9008 mode, yet still stuck there even though i flashed new rom
the only cure to wake it up was to attach to charger then holding power button for one minute
or you can try using DFC cable to force into EDL mode
Hiya!
Yes i've tried various combinations of holding different buttons whilst fully charged/discharging/connecting to computer via the test point etc
Thanks for the suggestion though.
Unfortunately, the DFC cable won't work, as that is what i've done with the test point method. It will allow me to connect the phone to the computer but that's as far as it gets.
Bumping this in the hope that someone may have an answer.
Your phone was dead because your power button kept pressing accidentally for a long time as you kept it in your bag, i too have the same problem and I showed it in service center but no luck they suggested me to change the motherboard...

Hard Brick & Unknown USB Device Moto e5

Hello guys,
So I am pretty new to rooting, only did it once with my old moto and all worked out easy and peasy.
Yesterday I got this moto e5 and a COMPANY gift... and I decided to root it, so I could mess around a little more.
After a whole day trying to root my new e5, finding errors and not knowing for sure if my device was bootloader unlocked,(I did get the number on the e-mail that motorola sends you and flashed on the phone)My phone would only start holding volume down and power button together, but even after that, when I tried to go to the phone itself, I just got a messege saying N/A and got stuck in the MOTO logo forever...
All good till now, not a big deal since it was a soft brick, so, I tried to install a ROM and get my phone working... but got some erros on cmd and I just kept pressing enter and BAM, my phone blacked out.
I cant turn it won, no lights no nothing, if I charge it, the charging light appears, if I plug it in the computer nothing happens unless I hold volume down and power button together, then windows make a poping sound but says the the usb in unrecognized.
Went to the driver sections and this is what it shows.
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(Unknow USB Device Device Request Descriptor fail)
Already tried running adb but it only says, waiting for device...
Already tried updtaing the driver and it gets me to nothing, same thing with unstalling, it just says the same unrecognized usb problem..
Any help is appreciated.
I am thinking of returning it to the store but I am afraid they'll just say theres nothing they can do, because its bricked, is there a way them knowing even i it doesnt connect to the usb?
losbter said:
Hello guys,
So I am pretty new to rooting, only did it once with my old moto and all worked out easy and peasy.
Yesterday I got this moto e5 and a COMPANY gift... and I decided to root it, so I could mess around a little more.
After a whole day trying to root my new e5, finding errors and not knowing for sure if my device was bootloader unlocked,(I did get the number on the e-mail that motorola sends you and flashed on the phone)My phone would only start holding volume down and power button together, but even after that, when I tried to go to the phone itself, I just got a messege saying N/A and got stuck in the MOTO logo forever...
All good till now, not a big deal since it was a soft brick, so, I tried to install a ROM and get my phone working... but got some erros on cmd and I just kept pressing enter and BAM, my phone blacked out.
I cant turn it won, no lights no nothing, if I charge it, the charging light appears, if I plug it in the computer nothing happens unless I hold volume down and power button together, then windows make a poping sound but says the the usb in unrecognized.
Went to the driver sections and this is what it shows.
(Unknow USB Device Device Request Descriptor fail)
Already tried running adb but it only says, waiting for device...
Already tried updtaing the driver and it gets me to nothing, same thing with unstalling, it just says the same unrecognized usb problem..
Any help is appreciated.
I am thinking of returning it to the store but I am afraid they'll just say theres nothing they can do, because its bricked, is there a way them knowing even i it doesnt connect to the usb?
Click to expand...
Click to collapse
Try these
https://support.motorola.com/us/en/drivers
https://support.lenovo.com/us/en/downloads/ds101291
ok, so after messing with it a little more, my device now shows as Qualcomm HS-USB QDLoader 9008 (COM3)
any idea what should I do next?
losbter said:
ok, so after messing with it a little more, my device now shows as Qualcomm HS-USB QDLoader 9008 (COM3)
any idea what should I do next?
Click to expand...
Click to collapse
my phone is bricked not sure if its hard or soft bricked but also am having issues like crazy
moto e 5 plus bricked

hardbrick!helpme

After installing pixel experience on xperia, fastboot does not start.
I tried to repair it and found out that there was an emergency mode.
Does anyone know the location of test point and gnd?
yukiyoshino said:
After installing pixel experience on xperia, fastboot does not start.
I tried to repair it and found out that there was an emergency mode.
Does anyone know the location of test point and gnd?
Click to expand...
Click to collapse
Can you connect it to a computer?
Does it recognise it or smth
Kenora_I said:
Can you connect it to a computer?
Does it recognise it or smth
Click to expand...
Click to collapse
No, I connected to my pc but didn't recognize it
Well unfortunately how i would love to understand the japanese kansai dialect i dont. So wait till i input this in gtranslate 0~0
Have you tried every recovery/fastboot combination, does anything show up?
yukiyoshino said:
After installing pixel experience on xperia, fastboot does not start.
I tried to repair it and found out that there was an emergency mode.
Does anyone know the location of test point and gnd?
Click to expand...
Click to collapse
Flash mode​To enter Flash mode, make sure your phone is turned off and press and hold the Flash key Volume down when you connect your phone to the computer.
Fastboot mode​To enter Fastboot mode, make sure your phone is turned off and press and hold the Fastboot key Volume up* when you connect your phone to the computer.
* For the following devices the Fastboot key is:
Live with Walkman - Menu
Xperia arc - Menu
Xperia arc S - Menu
Xperia neo - Menu
Xperia neo V - Menu
Xperia pro - Menu
Xperia PLAY - Search
Recovery mode​After you have flashed the latest Sony software version with the Sony Flash tool, your device is capable of booting a recovery image by pressing a key. To use the recovery mode the device must be turned off and you must hold the key Volume down while you press the Power key.
Note: The recovery image is built automatically with the AOSP code. The phone has to be disconnected from the USB cable
Seems that sony made the combinations weird
Kenora_I said:
Flash mode​To enter Flash mode, make sure your phone is turned off and press and hold the Flash key Volume down when you connect your phone to the computer.
Fastboot mode​To enter Fastboot mode, make sure your phone is turned off and press and hold the Fastboot key Volume up* when you connect your phone to the computer.
* For the following devices the Fastboot key is:
Live with Walkman - Menu
Xperia arc - Menu
Xperia arc S - Menu
Xperia neo - Menu
Xperia neo V - Menu
Xperia pro - Menu
Xperia PLAY - Search
Recovery mode​After you have flashed the latest Sony software version with the Sony Flash tool, your device is capable of booting a recovery image by pressing a key. To use the recovery mode the device must be turned off and you must hold the key Volume down while you press the Power key.
Note: The recovery image is built automatically with the AOSP code. The phone has to be disconnected from the USB cable
Seems that sony made the combinations weird
Click to expand...
Click to collapse
I tried all falash mode, fastboot mode and recovery mode, but there was no response. I removed the battery of xperia and tried all three, but there was no response.
Sorry, I'm not good at English, so I use a translation.
oh thats fine,
So you are having the flashing red light issue or just complete death?
Kenora_I said:
oh thats fine,
So you are having the flashing red light issue or just complete death?
Click to expand...
Click to collapse
When no usb is connected, pressing any button does not respond. When you insert the usb, the red LED lights up. It does not blink. However, if you remove the battery and connect the USB, the red LED will blink 3 times and then the LED will stay on.
yukiyoshino said:
When no usb is connected, pressing any button does not respond. When you insert the usb, the red LED lights up. It does not blink. However, if you remove the battery and connect the USB, the red LED will blink 3 times and then the LED will stay on.
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Try that
ここ日本語で
グーグルの悪い原因かもしれません
音量を下げるボタンを押したままにします
次にケーブルを差し込みます
Kenora_I said:
ここ日本語で
グーグルの悪い原因かもしれません
音量を下げるボタンを押したままにします
次にケーブルを差し込みます
Click to expand...
Click to collapse
No response
Please leave the text in English
I can read simple English
Oh.
Press and hold the volume down button
Then plug in the cable
Leave battery inserted and try and try without it inserted.
Kenora_I said:
Oh.
Press and hold the volume down button
Then plug in the cable
Leave battery inserted and try and try without it inserted.
Click to expand...
Click to collapse
it did not work out
NSDCars5 said:
So I've had a couple of PMs regarding how I solved my red light blinking issue, so I've decided to make a post here regarding it.
1. Get a 2A charger. This can be the charger of a Nexus 7 (personally tested), Galaxy S4/Note 3/Note 2, maybe Xperia Z series.
2. Connect the charger to the wall outlet and turn it on. Don't plug your phone in, yet.
3. Hold the power button and when the red light flashes, plug it in.
4. After a few seconds, try to turn it on. If it does, great! If not, try step 4a.
4a. Find a universal charger (one like this: http://1.bp.blogspot.com/-OfhtRV9_Q...zRpqe1BZ4/s640/universal_Charger.11393034.jpg) and charging your battery with it. After about an hour, take the battery out, put it in the phone, and turn it on. If it does, awesome! If not, calm down. It's going to be okay. Probably. I'm seriously sorry; your phone is dead.
5. Keep charging till it's about 10-20%, then charge to 100% with the original charger.
You can stop after step 4 if your phone is dead. R.I.P your Xperia device, if so.
Click to expand...
Click to collapse
blap017 said:
I have an option for last resort to force a charge into a phone. Don't try this unless you have to. I'm not familiar with your phone but have done this on a few droid razrs and even Asus tablets.
First find an old USB cord that you no longer need. Cut the head off and strip the wires back enough there should be 3 wires. You only need the red and black. Strip them so they are separated and have room to work with em. Next figure out what contact is positive on the battery and negative on the battery. Try taping the red to the positive and black to the negative. Make sure they do not touch eachother. And leave on charger for at least 30 minutes. Do not try to fully cage a battery this way would possibly over charge the battery and could cause damage or even harm.
They droid razrs would get the white light of death and the first nexus 7 by asus did something similar where the battery dies and power going into the changer isn't being sent to the battery this negates the computer and forces a small charge into the battery once Bootable the phone should charge regularly good luck
Sent from my SCH-I605 using XDA Free mobile app
---------- Post added at 06:16 PM ---------- Previous post was at 05:53 PM ----------
Actually it's been a little while since I've done this but I think the wires are red and white....hope this helps
Sent from my SCH-I605 using XDA Free mobile app
Click to expand...
Click to collapse
Wellll last resort but here
Kenora_I said:
Wellll last resort but here
Click to expand...
Click to collapse
I used a voltmeter to measure the voltage on the battery.
As a result, we were able to measure the same voltage as the voltage indicated on the battery.
So it seems that the battery is not the cause.
If there is no better way, I will store the xperia and buy another smartphone.
I am ignorant.
I hope someone can resolve this symptomatology.

Question Phone won't boot to Android, stuck on ramdump

Hi there,
My ZenFone 8 suddenly turned off randomly today, while playing music on YouTube.
I held the power button for 15 or so seconds, and now the phone is stuck on what I assume to be a ramdump. It lists various boot stages, and has green text saying 'Waiting for flashing full ramdump'.
Is there any way to fix this? I can't call Asus support, as it's a public holiday today. The phone is running on the stock firmware.
Press volume down and power until it reboots
NisseGurra said:
Press volume down and power until it reboots
Click to expand...
Click to collapse
Tried that, it just returns to the ramdump screen. Holding Volume Up has the same effect
Reboot to fastboot and reflash firmware
NisseGurra said:
Reboot to fastboot and reflash firmware
Click to expand...
Click to collapse
Wait, so is my firmware corrupted? Also, will I lose my files?
Also, I just noticed something: When I plug the cable in to USB, the display glitches out. (I don't have another camera, so i can't show it well, sorry.) Could this be related?
Managed to use my laptop webcam. Here is the glitch that I described:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Also, here is a photo of the ramdump screen I see.
Looks strange, faulty cable or usb-port?
Well, the screen remains 'normal' when I use a different USB-C cable. However, unplugging it causes the screen to glitch again?
By USB port, do you mean the port on the phone? I think that might be the issue, so it looks like I'll have to contact ASUS support tomorrow. Thank you for your help : )
I had the exact same issue and I eventually sent the phone back to Asus for a repair. According to their repair tracker, it's currently awaiting parts 'with a longer lead time'. I thought it's a software issue, so not sure what parts they're awaiting, but I'll be without a phone for a while.
NotAnAppleEmployee said:
Managed to use my laptop webcam. Here is the glitch that I described:
View attachment 5381651
Also, here is a photo of the ramdump screen I see.
View attachment 5381655
Click to expand...
Click to collapse
hold all three buttons pressed until the screen powers off(power + volume up + volume down).
when that happened to me while developing my kernel, the screen first shuts off, keep the buttons pressed, you´ll see bootloader for a split second, then it´ll turn off again, keep buttons pressed, then it´ll stay at bootloader screen. now let first go of power button, and then the volume buttons.
that should get you out of ramdump mode to fastboot/bootloader.
then you should be able to boot back up, by choosing reboot via volume buttons and confirm the choice via power button.
Hi, does anyone have a solution to this problem? My zenfone 8 also shut down randomly while I was using the camera app and I haven't been able to start it since. No combination of buttons has been able to get me out of the "waiting for ramdump mode". No fastboot, no other mode. It really puzzles me as to how such a catastrophic failure could occur in normal use that could completely brick the phone, which has never occurred to me on any other phone before.
Has anybody found a solution to this problem? My ZenFone 8 went blank and shutdown suddenly. I am not able to find a solution to this anywhere.
I've tried every possible button combination but I'm unable to reboot to fastboot either.
razer1400 said:
Hi, does anyone have a solution to this problem? My zenfone 8 also shut down randomly while I was using the camera app and I haven't been able to start it since. No combination of buttons has been able to get me out of the "waiting for ramdump mode". No fastboot, no other mode. It really puzzles me as to how such a catastrophic failure could occur in normal use that could completely brick the phone, which has never occurred to me on any other phone before.
Click to expand...
Click to collapse
Hold and press volume down and power until it reboots, can take 30 s or more. Press power and volume up to enter fastboot.
NisseGurra said:
Hold and press volume down and power until it reboots, can take 30 s or more. Press power and volume up to enter fastboot.
Click to expand...
Click to collapse
Thanks but I tried all possible combinations for over 30 mins. It's not working.
The phone is stuck in EDL mode with no way to boot into the fastboot mode.
Does anyone have the required QPST files for the ZenFone 8 so that I can flash the stock firmware myself using QFIL and QPST?
idris3396 said:
Thanks but I tried all possible combinations for over 30 mins. It's not working.
The phone is stuck in EDL mode with no way to boot into the fastboot mode.
Does anyone have the required QPST files for the ZenFone 8 so that I can flash the stock firmware myself using QFIL and QPST?
Click to expand...
Click to collapse
Ok, sorry to hear. There no edl compatible files out (maybe never) o only option is to find an asus service center to fix an edl-bricked phone.
Note that ramdump state is not same as edl..
EDL state shows phone as Qualcomm HS-USB QDloader 9008 when connected to computer
NisseGurra said:
Ok, sorry to hear. There no edl compatible files out (maybe never) o only option is to find an asus service center to fix an edl-bricked phone.
Note that ramdump state is not same as edl..
EDL state shows phone as Qualcomm HS-USB QDloader 9008 when connected to computer
Click to expand...
Click to collapse
This is gonna be tricky. The ZenFone 8 hasn't been officially launched in India. However, I imported it from Hong Kong last month. I hope I am able to get this fixed in India.
Yes, my phone does show up as Qualcomm HS-USB QDLoader 9008 when connected to my computer, hence why I mentioned the EDL mode. Even I am unsure why it did as ramdump and EDL are not the same states like you mentioned.
Thanks though.
idris3396 said:
Thanks but I tried all possible combinations for over 30 mins. It's not working.
The phone is stuck in EDL mode with no way to boot into the fastboot mode.
Does anyone have the required QPST files for the ZenFone 8 so that I can flash the stock firmware myself using QFIL and QPST?
Click to expand...
Click to collapse
Phone won't boot to Android, stuck on ramdump
Hi there, My ZenFone 8 suddenly turned off randomly today, while playing music on YouTube. I held the power button for 15 or so seconds, and now the phone is stuck on what I assume to be a ramdump. It lists various boot stages, and has green...
forum.xda-developers.com
Did you try pressing and holding all three buttons simultaneously too? you might need to keep them pressed for over a minute.
what happens if you do this? does it reboot or does nothing happen at all?
what happens if you let the phone run out of battery and charge it back up?
Freak07 said:
Phone won't boot to Android, stuck on ramdump
Hi there, My ZenFone 8 suddenly turned off randomly today, while playing music on YouTube. I held the power button for 15 or so seconds, and now the phone is stuck on what I assume to be a ramdump. It lists various boot stages, and has green...
forum.xda-developers.com
Did you try pressing and holding all three buttons simultaneously too? you might need to keep them pressed for over a minute.
what happens if you do this? does it reboot or does nothing happen at all?
what happens if you let the phone run out of battery and charge it back up?
Click to expand...
Click to collapse
Yes, I did try pressing and holding all three buttons at once. I did this for over 5 minutes continuously. However, the phone just kept booting back to the 'ramdump' screen every time.
Right now, the phone doesn't even turn on. No 'ramdump' screen either. It's as if the phone is completely dead.
When I plugged it in, the red charging LED blinks at the bottom a few times but nothing else is happening.
Looks like my phone is screwed up beyond the 'ramdump' screen.
idris3396 said:
Yes, I did try pressing and holding all three buttons at once. I did this for over 5 minutes continuously. However, the phone just kept booting back to the 'ramdump' screen every time.
Right now, the phone doesn't even turn on. No 'ramdump' screen either. It's as if the phone is completely dead.
When I plugged it in, the red charging LED blinks at the bottom a few times but nothing else is happening.
Looks like my phone is screwed up beyond the 'ramdump' screen.
Click to expand...
Click to collapse
maybe it´s hardware then.

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