Database Develop

Floating Icon For S-Pen Randomly Showing Up

I have this setting turned off. It's been off since the day I got the phone in the mail but suddenly I'm starting to see the floating icon pop up. It's random. It doesn't happen when I pull the S-Pen out but I'll just have my S-Pen sitting next to my phone (outside the phone) on my office desk like I usually do, then I'll start using an app and suddenly I see the floating icon pop its head. I'll touch it then touch away from it on the screen and it disappears.
But it's randomly reappearing. Different apps, different times during the day. I've restarted the phone and clean cache here and there and it still doing it. So weird. Has anyone else seen this on their phone?
EDIT: I attached a pic I just now took with my S8 Plus to show you what I'm talking about. I'm in the S-Pen settings and you can clearly see the option for the floating icon is set to OFF yet it's still there on the side and you can see my S-Pen chilling next to the phone on my desk. I touched the icon, then touched away from the screen and it disappeared. I locked the screen, waited a few seconds, turned the screen back on and the floating icon reappeared.
Something is funky. I have no idea what's causing this.

I have a cheap Chinese-made leather case with poorly placed magnets that causes this behavior. It became so annoying that I stopped using the case (and the problem went away). Perhaps your problem may be a nearby magnetic field too.

I think the Note 8 is having some teething problems. I want that icon on my front page and have it turned on in the settings but it only shows when it feels like it? I suspect Samsung will address this situation when it updates the Note 8?
Ryland

Stuck in weird screen after factory reset

I factory reset my phone to wipe all personal data and make it as new again. But as soon as it turned on again, It displayed the Huawei logo as always, then the logo of my carrier, and then got stuck in this weird screen (see photo) where nothing i press or swipe will give any reaction.
Tried the hard reset by pressing up and down volume and power at the same time. A different screen appeared for a second mentioning EMUI and below Installing update 5% and then suddenly an error appeared (see second photo).
Please dear experts here, let me know what is going on... I love this phone and was very happy with it until I decided to the factory reset which on other phones always helped me get original performance back.
EDIT: well this forum wont let me post links as a new member, i guess that includes images. so let me try like this
i66.tinypic.com/29ndu7b.jpg
i65.tinypic.com/ifyhyp.jpg
hope that works

No idea why but it's showing the smart cover lock screen when its supposed to only show with a Huawei P9 smart cover that is closed on the screen.

oh so you're saying it's showing the screen as if there was a cover on it? that would make so much sense because i've had the display replaced just a day before... so maybe they didnt do it right and now the phone has some pressure on the LCD and thinks it's a cover?

Yes, exactly as you said, it is thinking the phone has a smart cover on it.
How the smart cover works is phones is that they have a magnet on the smart cover that where if you were to put a magnet at the exact spot on the screen it will trigger the hall effect sensor (The spot where the phone would be told that the smart cover is closed).
Yeah sounds like something went wrong with the screen replacement but it's rather rare for this to happen as it would require an magnet to trigger the smart cover sensor.

so weird... i hope they can fix that issue it's still not working but i will bring it back today. thanks for explaining how the smart cover works!
do you know by any chance on which part of the screen those triggers are? or that trigger magnet, if there's only one?

sigekarhu said:
so weird... i hope they can fix that issue it's still not working but i will bring it back today. thanks for explaining how the smart cover works!
do you know by any chance on which part of the screen those triggers are? or that trigger magnet, if there's only one?
Click to expand...
Click to collapse
did you manage to resolve the issue? i currently have this problem

smart cover works with magnet. One of the quick fixes is to take a magnet and pass it over the screen. As i believe because im working for huawei they send us some devices and seems like the microphone or the speaker was moved. Those two have magnet and so it conflicts with the smart cover. Try as i said to pass a magnet from the screen and see if that would fix it. I am going to highlight That, This is happening due a hit, drop or misplaced speaker or microphone.

vampirian said:
smart cover works with magnet. One of the quick fixes is to take a magnet and pass it over the screen. As i believe because im working for huawei they send us some devices and seems like the microphone or the speaker was moved. Those two have magnet and so it conflicts with the smart cover. Try as i said to pass a magnet from the screen and see if that would fix it. I am going to highlight That, This is happening due a hit, drop or misplaced speaker or microphone.
Click to expand...
Click to collapse
im not using a smart cover and i cant get onto my phone because it shows the screen that the smart cover would show if it was on. if only i could get onto my phone somehow and turn the setting off:crying:

Read again what I wrote.

vampirian said:
Read again what I wrote.
Click to expand...
Click to collapse
magnet didnt work

taynox said:
magnet didnt work
Click to expand...
Click to collapse
then you are going to have a factory repair because its either the mic or the speaker in a bad position and its activating the smart cover since both of them have a magnet in order to work.

S7 Edge Clear view case has suddenly stopped working as intended

So I have been using the genuine Samsung clear view case for some time now and have never had an issue with it until now.
All of a sudden the phone does not react when the flip case is opened or closed, before it would change/hide the screen to reveal a clock + notifications whenever it was closed. Now the display seems to be always on an unaffected by the flip case being closed.
I assume this will also have an affect on being able to accept/reject calls with the case closed etc.
Does anyone know how I can resolve this issue and/or tell me what is causing it?
Thanks in advance!

S-Pen - Case Issue

Hello All,
I've recently acquired a case for my Note 8. I'm not much of a case fan but I figured I'll take the plunge as the phone is too precious. I got a normal (fake) leather book type case.
Thing is, every time the phone is in the case, it for some reason acts like the pen has been taken out. When I pop it in, the screen off memo appears (Despite S Pen being still inside) and the Air Command icon stays on screen (I've now disabled that in the settings). Yet whenever the phone is out of the case, I have no issues with the S Pen.
When I put the phone into the case, I insert the bottom half in first, when the phone is at a fairly acute angle of like 20 degrees, screen off memo appears and the phone thinks the S Pen has been engaged for the duration of the phone being the case. This also happens if I insert the phone top first as well. Yet when I lift the phone back out (This is when the screen off memo appears when I'm putting the phone in), the screen off memo screen just goes off like I just put the pen back in. When the phone is in the case, I can't use the screen off memo either. Quite frustrating.
Is the phone case itself to blame ?

Professor1991 said:
Hello All,
I've recently acquired a case for my Note 8. I'm not much of a case fan but I figured I'll take the plunge as the phone is too precious. I got a normal (fake) leather book type case.
Thing is, every time the phone is in the case, it for some reason acts like the pen has been taken out. When I pop it in, the screen off memo appears (Despite S Pen being still inside) and the Air Command icon stays on screen (I've now disabled that in the settings). Yet whenever the phone is out of the case, I have no issues with the S Pen.
When I put the phone into the case, I insert the bottom half in first, when the phone is at a fairly acute angle of like 20 degrees, screen off memo appears and the phone thinks the S Pen has been engaged for the duration of the phone being the case. This also happens if I insert the phone top first as well. Yet when I lift the phone back out (This is when the screen off memo appears when I'm putting the phone in), the screen off memo screen just goes off like I just put the pen back in. When the phone is in the case, I can't use the screen off memo either. Quite frustrating.
Is the phone case itself to blame ?
Click to expand...
Click to collapse
Could b the magnets of the casing screwing around w phone sensors
Sent from my SM-N950F using Tapatalk

I got rid of the cases with magnets. The fake ones are worse. Try using your SPEN and run lines across the screen in snote or any other writint app.
Sent from my SM-N950F using Tapatalk

Black screen and only Clock, date and weather

Hello,
My Huawei P20 Pro got stucked in a mode where displays black screen and only for about 40% of the screen, in the right it displays clock, date and weather. I can be called, the phone is charging but that's all. I had about ~70% battery when this happened. Reboot doesn't resolve the issue.
Any idea?
Thank you!
i65.tinypic.com/351fvhx.jpg

This sounds as if your P20 Pro is stuck in the mode for a closed flip case with a window (see https://i.ytimg.com/vi/G7sU3yGpRF8/maxresdefault.jpg).
That mode is normally triggered by a magnet located in the lid of the flip cover. Do you maybe happen to have a magnet too close to your P20 Pro?

Thanks
That was the issue. I just took off the case (which is not with flip) but it has a magnet for car. Thank you for your reply.
jan.ringas said:
This sounds as if your P20 Pro is stuck in the mode for a closed flip case with a window
That mode is normally triggered by a magnet located in the lid of the flip cover. Do you maybe happen to have a magnet too close to your P20 Pro?
Click to expand...
Click to collapse

I have the same issue
Hi..i got the same issue...however my phone dont have a case

Did you manage to fix it? And how exactly? I have the same problem, also with no flip case

lars12345678 said:
Did you manage to fix it? And how exactly? I have the same problem, also with no flip case
Click to expand...
Click to collapse
Go to settings -> Smart assistance and turn off Smart cover

hi, I have this issue. no flip case... n I can't into settings to turn off Smart Cover any ideas?

Anyone managed to fix this? I have the same issue. Tried everything, safe mode, recovery, restarting... I do not want to lose my data, is there a way that I can login and back up my data and then factory reset it? I cannot login because the screen is irresponsive and cant insert the pin for the screenlock, otherwise the screen itself works.

Dissconnect the Charging board
gorang11 said:
Anyone managed to fix this? I have the same issue. Tried everything, safe mode, recovery, restarting... I do not want to lose my data, is there a way that I can login and back up my data and then factory reset it? I cannot login because the screen is irresponsive and cant insert the pin for the screenlock, otherwise the screen itself works.
Click to expand...
Click to collapse
remove gently the back glass without damaging the finger print sensor flex and disconnect the main flex cable which goes from the second board to the main board, and start the phone without connecting the man flex, you will be able to go to settings and turn the slim cover option off

i have done almost everything talked about above on this phone for a week now but the black screen with date and battery percentage cant go off and the phone cant open anything else. its where it stops. what do i do . guys i need help i feel frustrated

Did anyone resolve this issue?I have same problem.however my screen did come back for 10-15 sec back and i manage to do hard reset but now i am stuck on black screen

Maybe too late, I was changing my battery already, then same thing happened to my p20 pro. I tried to use magnets to try unlock to no avail. Anyway read that the hall sensor is just at the upper left of the fingerptint sensor. After replacing the battery, turned it on, smart lock still active. Flipped it backwards, unscrewed the bottom right screws and gave it a few tap or knocks by hand an voila, screen is back to normal. I cant pinpoint the problem was, but thats how i fixed mine

Shantig said:
Dissconnect the Charging board
remove gently the back glass without damaging the finger print sensor flex and disconnect the main flex cable which goes from the second board to the main board, and start the phone without connecting the man flex, you will be able to go to settings and turn the slim cover option off
Click to expand...
Click to collapse
thank u, this worked for me

I have the same problem on Huawei p40 Pro, I tray hard reset but nothing help. Anyone have solution for that problem?
Is this problem with software? Need to update or downgrade?