Database Develop

[Q] Video Playback Issue

Hey guys, need a bit of help...
Been using the Z a few days now, and I'm having 2 issues...
WiFi and Bluetooth won't work together at the same time, one knocks the other off whenever I'm browsing and listening to music on my Bluetooth stereo... In the ratio of about 5:1 for WiFi:Bluetooth like...
That's one issue that's a little annoying.
Another is that video playback over WiFi is broken... If I load up a video on the YouTube app, depending on video length, the video normally freezes around the 40 second mark. If I load a video up in my browser, more of the video will load, but never the full video, could freeze 3 minutes in, 5 seconds in, but never fails to freeze.
I've reverted to stock YouTube app, cleared cache, didn't solve a sausage.
I haven't gotten to the end of a single video since I bought the device.
EDIT: Above issue is most likelyan android wide YouTube issue, if the comments on Play are anything to go by.
And that's on top of the Bluetooth/WiFi clashing that I mentioned above.
Not what I expect from a quad core device with 2GB ram like! Any ideas? Faulty handset? Factory reset? Return the handset? I've never rooted or used custom firmware ;so don't really know how to go about it, open to any suggestions to get the best out of the hardware...
Thanks in advance guys.

WiFi/Bluetooth issue
Seems the YouTube issue is an android wide issue, sorry for bringing it up.
Just leaves the Bluetooth/WiFi clashing issue where they keep knocking each other off while they're both being used.

Camera Flicker - Anybody else had it?

Since getting the phone I've noticed that the camera picture flickers to start with then re-focuses and smooths out.
This happens on Google Camera, in picture & video mode. Seems to also occur in snapchat etc.
Running unlocked and rooted stock 5.0.1 rom with lean kernel. As I said before I think the phone did it when I first got it too.
Here is a quick video which shows for the first few seconds the flicker. (this can sometimes last much longer).
Anybody else had this or know the cause?

Amos91 said:
Since getting the phone I've noticed that the camera picture flickers to start with then re-focuses and smooths out.
This happens on Google Camera, in picture & video mode. Seems to also occur in snapchat etc.
Running unlocked and rooted stock 5.0.1 rom with lean kernel. As I said before I think the phone did it when I first got it too.
Here is a quick video which shows for the first few seconds the flicker. (this can sometimes last much longer).
Anybody else had this or know the cause?
Click to expand...
Click to collapse
I have the same problem with low light. (I used different camera apps but the problem persists).
Video 1:
https://www.youtube.com/watch?v=rysb5F4ODQo
Video 2:
https://www.youtube.com/watch?v=53GrFJhxfbA

Amos91 said:
Since getting the phone I've noticed that the camera picture flickers to start with then re-focuses and smooths out.
This happens on Google Camera, in picture & video mode. Seems to also occur in snapchat etc.
Running unlocked and rooted stock 5.0.1 rom with lean kernel. As I said before I think the phone did it when I first got it too.
Here is a quick video which shows for the first few seconds the flicker. (this can sometimes last much longer).
Anybody else had this or know the cause?
Click to expand...
Click to collapse
The flickering is due to the antibanding filter trying to adjust to the frequency of the light bulbs (60 Hz in the US and 50 Hz in Europe).
Some camera apps allow to manually set the filter (60 Hz, 50 Hz or Auto) but the Google Camera app seem to only allow auto filtering.
You could try with other camera apps from the play store and manually adjust the frequency filter to match that of your country.

springer.music said:
The flickering is due to the antibanding filter trying to adjust to the frequency of the light bulbs (60 Hz in the US and 50 Hz in Europe).
Some camera apps allow to manually set the filter (60 Hz, 50 Hz or Auto) but the Google Camera app seem to only allow auto filtering.
You could try with other camera apps from the play store and manually adjust the frequency filter to match that of your country.
Click to expand...
Click to collapse
:good:

camera flicker in nexus 6
Amos91 said:
Since getting the phone I've noticed that the camera picture flickers to start with then re-focuses and smooths out.
This happens on Google Camera, in picture & video mode. Seems to also occur in snapchat etc.
Running unlocked and rooted stock 5.0.1 rom with lean kernel. As I said before I think the phone did it when I first got it too.
Here is a quick video which shows for the first few seconds the flicker. (this can sometimes last much longer).
Anybody else had this or know the cause?
Click to expand...
Click to collapse
I also have the same problem, do you still have the same problem or you replaced the mobile . please suggest

Camera not working in cold, freezing weather (black screen, camera app crashes)

I've observed some troubling camera behaviour when I'm using the phone outside in temperatures below freezing (a couple of degrees below Celsius seems to be enough). Typically the camera app will freeze (no pun intended) with a black screen, other times it will just instantly crash back to the home screen. I've tried a third party camera app as well, which in the same conditions said that there was no connection to the camera (paraphrasing).
Initially I didn't notice that the problem was temperature related since it persisted after coming indoors, if I had tried using the camera unsuccessfully outdoors in below zero C temperatures. Apparently a reboot is required to fix the problem. However the pattern has since become clear, that the initial problem only happens if I try to use the camera outdoors in those conditions. Although if I have kept the phone stowed away in an inner jacket pocket instead of an outer one it can sometimes keep it warm enough that I can use the camera for a little while before it gets too cold and crashes.
I have never run into any problems with prior phones using their cameras in the winter, even on very cold days 10 or 15 degrees below zero. Is anyone else having the same winter problem with the Huawei P20 Pro or is there a technical problem with mine?

MikeMTS said:
I've observed some troubling camera behaviour when I'm using the phone outside in temperatures below freezing (a couple of degrees below Celsius seems to be enough). Typically the camera app will freeze (no pun intended) with a black screen, other times it will just instantly crash back to the home screen. I've tried a third party camera app as well, which in the same conditions said that there was no connection to the camera (paraphrasing).
Initially I didn't notice that the problem was temperature related since it persisted after coming indoors, if I had tried using the camera unsuccessfully outdoors in below zero C temperatures. Apparently a reboot is required to fix the problem. However the pattern has since become clear, that the initial problem only happens if I try to use the camera outdoors in those conditions. Although if I have kept the phone stowed away in an inner jacket pocket instead of an outer one it can sometimes keep it warm enough that I can use the camera for a little while before it gets too cold and crashes.
I have never run into any problems with prior phones using their cameras in the winter, even on very cold days 10 or 15 degrees below zero. Is anyone else having the same winter problem with the Huawei P20 Pro or is there a technical problem with mine?
Click to expand...
Click to collapse
Hi! Check this issue In your area if other people are using p20 pro and let us know.

Yes, I've the same problem. The camera only works when temperature is above 5 degrees. When temperature is under +5 degrees the camera don't works and appears a black screen, I must to keep the phone in a hot place under my jacket. I restart the camera, I empty the memory cache and the problem continues and persists until the phone reach a normal heat temperature again. I'm also looking for a solution. I'm living in Spain but now is winter and I like to make nice photos with cold weather and snow. May be you know any fix in order to solve this problem?
Thanks

This seems like a somewhat substantial design flaw. Who doesn't want to take winter photos?
I've found that it will work if I keep it in an inner clothing pocket so body heat keeps it warm. Although presumably (haven't gotten around to test that yet) the camera will likely crash if I keep the phone out in the cold air long enough for it to be cooled down to whatever is the failure temperature limit. It's extra annoying that once the camera app has been opened to failure a reboot is required even when back indoors in warm temperatures (if I don't attempt to open the camera app while I'm outside it will work fine again once the phone is warm without a reboot).
This is my first non-Samsung smartphone. I might be going back to Samsung next time.

[email protected] said:
Hi! Check this issue In your area if other people are using p20 pro and let us know.
Click to expand...
Click to collapse
If you mean because of weather differences, the problem first appeared when I visited my family for Christmas 2,500 km NW of here and now continues when I'm back in Bulgaria. All instances of the problem have been with temperatures right around freezing or no lower than -5 to -7 degrees C. No extreme weather conditions.
I don't know anyone here with the same phone - although a friend bought the Lite version recently, I haven't heard from her if it has the same problem - but I might ask in the shop. I'm hesitant to have them take it in for repairs though, I'm guessing they will likely just test it in normal operating conditions (ie. indoors) and send it back with an "all fine".

[email protected] said:
Yes, I've the same problem. The camera only works when temperature is above 5 degrees. When temperature is under +5 degrees the camera don't works and appears a black screen, I must to keep the phone in a hot place under my jacket. I restart the camera, I empty the memory cache and the problem continues and persists until the phone reach a normal heat temperature again. I'm also looking for a solution. I'm living in Spain but now is winter and I like to make nice photos with cold weather and snow. May be you know any fix in order to solve this problem?
Thanks
Click to expand...
Click to collapse
Hey, you can't use the camera under these conditions every time? Does the system update work? What is the version of your system?

I have a P20 Pro too and I live in North of Italy, I took photo in frozen places and even during a snowfall, and sincerely never experienced that issue. I had an issue with camera all around, with continuous force closes, and even popups saying camera is not available. In my case, I solved reinstalling the phone from scratch. I admit i did a whole lot of minor and major updates, always without restoring. Since then, camera worked correctly.

Yesterday i let my phone outside with - 11c and on tripod to capture birds when they eat. I used my galaxy watch to remote camera. 30 minutes outside and all good.

Hello!! Thank you for your help!! Yes the camera only works when is heat +5 degrees, under this temperature crashes. When I am outdoor and is cold the camera don't works and when I come back to home with normal temperature the camera works again.
I have activated all updates and the system version is:
Model CLT-L29
Compilation number CLT-L29 8.1.0.161(C432)
GPU TURBO
Emui/Android 8.1.0
Kernel version 4.4. 103
[email protected] #1
Mon Oct 22 18:56:42 CST 2018
Thank you in advance and thank you for your reply.
bobo have a dream said:
Hey, you can't use the camera under these conditions every time? Does the system update work? What is the version of your system?
Click to expand...
Click to collapse

[email protected] said:
Hello!! Thank you for your help!! Yes the camera only works when is heat +5 degrees, under this temperature crashes. When I am outdoor and is cold the camera don't works and when I come back to home with normal temperature the camera works again.
I have activated all updates and the system version is:
Model CLT-L29
Compilation number CLT-L29 8.1.0.161(C432)
GPU TURBO
Emui/Android 8.1.0
Kernel version 4.4. 103
[email protected] #1
Mon Oct 22 18:56:42 CST 2018
Thank you in advance and thank you for your reply.
Click to expand...
Click to collapse
You're welcome. I think this phenomenon is very strange. Let me test it.

Question 5a with 5g overheating issue!

My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.

Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.

I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV

I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.

If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.

I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...

luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
Click to expand...
Click to collapse
I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.

I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.

My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.

Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.

Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy

I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.

The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.

I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.

Im starting to have those issues too. I cant record for more than 1 minute sometimes

Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks

Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Click to expand...
Click to collapse
No, I still can't record for over about 30 seconds to a minute

Unfortunately no... I'm still getting the overheating after the update.

This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.

UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!

Question Overheat issue as of April 2022

I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!

IMissPalmOS said:
I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!
Click to expand...
Click to collapse
I don't play games and I don't use 4k video on my camera. For me phone is great didn't get worm once, but that is just my use, pictures, fullHD video, chat, video calls, phonecalls and browsing and watching videos.

I meet this problem when I take photos or video ([email protected]).

I have had issues by simply using Android Auto in my vehicle in less than 10 minutes of use. I have also experienced the overheating when recording videos even though I have followed all of the tips in Google's support email.

If I'm using Android Auto, I have to keep the phone in front of an AC vent in my car - otherwise all radios shut off within 1-2 minutes, followed a few minutes later by an overheat message (at that point it's already throttled so bad that the phone is completely unusable anyway).
Any teleconference app that uses the front camera causes it to shut down all radios about 1-2 minutes before popping up the overheat message with no warning before turning off radios (Zoom, Mychart, CVS Minute Clinic, Teladoc, even a Facebook Messenger video call). Drove me crazy trying to do a telemedicine appointment with my doctor, he finally called me instead.
Even just trying to do a phone call with Google Maps running during the call makes this damn thing overheat. Taking it out of the case (Spigen Slimarmor) seems to delay it by about a minute.
Honestly, if Fi didn't require me to keep it active for 120 days to keep the discount I got on it, I would have run the damn thing under an 18 wheeler by now. The only benefits over my old OP8T are the camera app and the physical size. That's it. Luckily I still have it, so once I hit that 120 days, I'm going back to the 8T.

Has anyone tried alternate ROMs to see if they handle the overheating issue any better? I'm especially interested in LineageOS. I imagine some kernel changes to scheduling and clocks could handle things better for this processor.