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I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Okay here's an updated seems to fix the issue......
I disabled the WiFi location settings, download clean master -- https://play.google.com/store/apps/details?id=com.cleanmaster.mguard -- and seemed to have fixed the issue so far.
Keep you posted as the day goes on.
After you updated, did you do a factory reset? If not, and before you do, what apps do you have installed? You might have an unruly app that's just constantly running. I hear Google Fit hasn't been too friendly...
Since Google services is pretty high on the usage list, it could have something to do with syncing errors or maybe problems with updating Google Play services/Play Store. Make sure you have the latest versions.
Google Play services (6.5.85) - http://www.apkmirror.com/apk/google.../google-play-services-6-5-85-1589008-438-apk/
Google Play Store (5.0.38) - http://www.apkmirror.com/apk/google-inc/google-play-store/
Also, unsync any services in your Google account that you aren't using.
Don't forget to turn off extraneous radios like WiFi (if you don't use it for location), GPS, NFC, and Bluetooth when you're not using them.
If all else fails, factory reset and pay attention to the apps that are being downloaded. Uninstall garbage and disable what you can't uninstall, but don't use. Hopefully this helps.
EDIT: Seems you fixed it. Nice! Well, use this as a reference for your next step if things don't stay behaved.
Anfeldt24 said:
I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Click to expand...
Click to collapse
Clear cache and reboot. If you still have the problem, do a factory reset. Also, has the phone stabilized? Have you been through a couple of charge/use cycles? There could be a load of background processes setting up for the first day or so.
Seems the Qualcomm battery guru is a culprit as is the xfinity WiFi app.
Motorola said do a factory reset but I don't want to if something else can be done.
Think it's fixed by the WiFi location and the clean matter app showing the apps that kill the battery.
Here is a great article about asps that keep restarting in lollipop. It's a bug in ART. Google is working on a fix.
http://www.androidpit.com/android-5-0-lollipop-bug-apps-frequently-restart-in-background
Another great way to help save battery. http://www.androidpit.com/android-5-0-lollipop-problems-and-solutions
Best method... Root and use greenify...
Sent from my XT1092 using XDA Free mobile app
I'll post my battery drain/overheating story just to join the fray...i updated to Lollipop 4 days ago and I have had to charge my S5 at least a dozen times. I have tried power save mode, disabling every nonessential app and anything else I can find in the forums.
I used to get 15-16hrs of battery life (6am-10pm) with charge to spare, but immediately after the update my CPU sits maxed (monitored by Micro CPU Monitor) and constantly overheats (GSAM Battery Monitor). The phone went from 95°F to 105°F in 10min with standard use. I only had it overheat one other time in the last year (on my dash in the summer). I hope Google/Verizon will replace my battery because this abuse of it is going to shorten the life considerably!
See screen shots from the last charge at 4pm to now (10:15pm) all while UNUSED and in powersave mode plus battery at 107°F (a new record for me)!
I really don't want to reset the phone and lose my app settings, plus it seems to be hit/miss with other's issues. Any suggestions would be great.
Seems hit or miss.
Not sure what to tell you but try making sure you're Wi-Fi isn't always searching for locations when not connected. Seems this is a huge problem for many as Verizon threads and Android forums are filling up. I don't have an S5 but will keep looking for the fix.
Quick read-
http://www.gottabemobile.com/2015/02/09/verizon-galaxy-s5-lollipop-update/ many are having this issue but not all.
Posted from my Moto X 2014
i am facing similar problem with my moto g2 if you find any solution please let me now
same problem to me also friend if u found any solution for it please mail to me [email protected]
My Nexus 6 is compeletely stock and untouched software. I have attached screenshots from Nexus 6 (5.0.1) and Note 3 (5.0) to show the point I'm talking about.
When I'm sleeping as you can see on the Note 3 it has very few awakes. But Nexus 6 on the other hand is almost always awake. It drains about 20-25% battery overnight.
I have performed factory reset 3 times and now it has almost no additional apps installed but still the same. (don't judge by the facebook on the screenshot it's just installed and the problem is the same with or without it) I'm not rooted so i can't use the wakelock detector. I've installed GSam and it shows Android OS and Android system as biggest drainers for the current situation (16%, 6%) which i suspect nothing extraordinary.
I have play services 6.7.76 on both devices if it has anything to do with it. I tried something like turning the ambient display off and some other settings to see if theyre waking it but no luck yet. Do you think it is a software thing and Google will eventually fix it and I should wait or what should i do?
I really want to keep this phone but the battery is a big concern for me right now. every morning seeing the battery down without touching the phone is a big problem. Any help and information on the subject is appreciated.
Edit: I have added a screenshot from safe mode. I restarted in safe mode to see if any 3rd party is the cause of the problem. But the problem persists. And I have noticed that when the wifi is compeletely off (Keep awake, Always scanning etc.) the problem is solved. But whenever i turn on the wifi, even when it is not connected to any network, it starts draining battery and keeping phone awake like on the graphics. Can anyone give me a hint if this can be a hardware related issue with the wifi receiver? Or it looks like a software issue and can be solved with the 5.1 update? I have 3 days to return the phone if its a hardware thing. Thanks
You should probably update to 5.1 and see if that helps.
biggiestuff said:
You should probably update to 5.1 and see if that helps.
Click to expand...
Click to collapse
Do you know if it is a common issue and 5.1 fixes it? I've checked the updates but nothing showed up so far. I'm close to 14 day window for my T-Mobile purchase so i need info on 5.1 about this issue and i didn't see anything related :/
HKNRN said:
Do you know if it is a common issue and 5.1 fixes it? I've checked the updates but nothing showed up so far. I'm close to 14 day window for my T-Mobile purchase so i need info on 5.1 about this issue and i didn't see anything related :/
Click to expand...
Click to collapse
You might have the sensor ind bug that was in 5.01 that kept the phone from sleeping properly. From my short experience with 5.1, it's gone. Hard to tell about your situation without screenshots from better battery stats and the app list.
biggiestuff said:
You might have the sensor ind bug that was in 5.01 that kept the phone from sleeping properly. From my short experience with 5.1, it's gone. Hard to tell about your situation without screenshots from better battery stats and the app list.
Click to expand...
Click to collapse
Thank you for the info. Root is not an option on the Nexus 6 cause my sister will be using it and she's not a techie. Without root I can't properly see what keeps it awake :/ As i said, besides the screen, biggest consumers are the Android OS and Android system in Battery settings list. But they're similiar on the Note 3 too so i dont think i can get somewhere with them.
I guess i will have to wait for 5.1 and hope it is fixed as you've said. Do you know what sensor is causing the sensor ind error? Does it have anything with the Ambient display?
HKNRN said:
My Nexus 6 is compeletely stock and untouched software. I have attached screenshots from Nexus 6 (5.0.1) and Note 3 (5.0) to show the point I'm talking about.
When I'm sleeping as you can see on the Note 3 it has very few awakes. But Nexus 6 on the other hand is almost always awake. It drains about 20-25% battery overnight.
I have performed factory reset 3 times and now it has almost no additional apps installed but still the same. (don't judge by the facebook on the screenshot it's just installed and the problem is the same with or without it) I'm not rooted so i can't use the wakelock detector. I've installed GSam and it shows Android OS and Android system as biggest drainers for the current situation (16%, 6%) which i suspect nothing extraordinary.
I have play services 6.7.76 on both devices if it has anything to do with it. I tried something like turning the ambient display off and some other settings to see if theyre waking it but no luck yet. Do you think it is a software thing and Google will eventually fix it and I should wait or what should i do?
I really want to keep this phone but the battery is a big concern for me right now. every morning seeing the battery down without touching the phone is a big problem. Any help and information on the subject is appreciated.
Click to expand...
Click to collapse
Do you use Microsoft Exchange services?
I mean, did you setup other e-mail accounts. Like- Outlook, hotmail .etc??
Because last time I found, that service kept my phone to always wake up..
Masum56k said:
Do you use Microsoft Exchange services?
I mean, did you setup other e-mail accounts. Like- Outlook, hotmail .etc??
Because last time I found, that service kept my phone to always wake up..
Click to expand...
Click to collapse
Oh yeah it has a hotmail account set up besides gmail. I will remove the hotmail account and restart the phone at night and observe in the morning again. Thanks for the suggestion!
If it is the problem, how did you overcome the issue? Are you using browser for your exchange mail account? If so, it will be a pain not getting mails to the app :/
Made some edits on the original post. If it helps..
I'm really stumped here. I haven't been able to find any solution to this issue through searching, so I figure I might as well post something about it.
For the past few months, I've been having an issue with my watch screen turning itself on then dimming after a few seconds. This seems to occur every few minutes or so even when theater mode is enabled and when always on screen and wrist gestures are disabled. This issue persists even after unpairing with my LG G4 and after a factory reset (on both the watch and phone). It should also be worth noting that I have recently rolled my phone back from the latest VZW Marshmallow OTA to a rooted 5.1 image in an attempt to resolve the aforementioned problem, but from what I can tell, it has only become worse.
From what I've been able to gather from battery/wakelock monitoring apps and bug reports is that the phone is regularly sending wake requests at semi-regular intervals. I have not installed any third-party wear apps and I've disabled pretty much every Google sync function but the problem persists.
I am at wits end here as to what I can do here. This coupled with my phone suddenly developing a severe wakelock problem has made me seriously consider switching to another manufacturer, and this time I may not exclude Apple as a choice.
Has anyone else experienced an issue like this that might have some insight as to what's going on?
Thanks!
PS: If needed, I can provide the full bug report along with a quick spreadsheet I made to organize the kernel wake source info found in the report.
My S8 T-Mobile version has all of a sudden began randomly rebooting itself out of nowhere and quite frequenyly throughout the day. This never happened until last evening on my S8. It was working fine never rebooted on its own before last evening. I have the latest "Red Tint Fix" update applied a few days ago and wonder if the update did something to cause this to start happening. There is a thread already discussing the random reboots happening to many users on the General S8 Q&A forums already... but I am posting this notice here for more awareness and feedback on if other T-Mobile users are having this happen to their new S8 or S8+ phones too. I am planning on contacting Samsung and reporting this issue and asking for a new replacement phone if they cannot fix it with another update. Plus their red tint fix update did nothing to remove the pink tint on the left and right edges of my S8.
No reboots at all, never and I would know because after reboot need to type code, no other unlocking works for the first time and I have all updates. If I had something similar, first I would force close all the programs I installed at the time the problem started. I would also clear the cache, all the junk and finally full reset. I wouldn't judge how wide spread the problem is by number of posts here: People usually come here to post when they have a problem and they usually make multiple posts.
Okay, yesterday I removed a weather app that I had installed the day that the reboots started happening and today I've not had any random reboots. So far so good. I think the random reboots reboots were caused by the app. My micro SD card was checked out as fine and not the cause. So I Ann hopeful now.
Hello, maybe it's more general Q but it happens only on my Note8 so I write here. Sorry if I placed this thread wrong.
Since yesterday GP started to show updates that didn't take place. On my last updates list it claims some apps were updated lately even though I did not update them myself.
I have automatic updates switched off. Most of such apps are Samsung apps but not limited to (btw, I have auto updates off in Galaxy Apps as well).
Yesterday I've noticed it for the first time, having plenty of apps with "updated" status. I cleared GP cache, then data, and of course all info disappeared. But today it started again. E.g. it shows Samsung Experience Service as updated 10hrs ago. There was no new version lately, neither I updated this app (I did but some time ago, after new version was available in Galaxy Apps).
I admit I tend to install Samsung apps from Galaxy Apps. Now all these apps are shown in app manager as downloaded from GP.
It's all a bit strange to me.
Did any of you experience same behavior?
Yes, I have auto updates off, but for some reason, there are apps auto updating, not all with updates available, I am as confused as you
Thanks! This gives me hope there's no serious issue on my side but some general hiccup.
Anyway, this is indeed strange, especially as all mentioned by GP apps were updated some time ago and no new updates are available. So it's not only auto update issue.
winol said:
Yes, I have auto updates off, but for some reason, there are apps auto updating, not all with updates available, I am as confused as you
Click to expand...
Click to collapse
Yes, same situation here with auto-updates off. I have a few apps that claim to have been updated recently when a) I don't believe they have, and b) the latest update listed is from some time ago.
StevePritchard said:
Yes, same situation here with auto-updates off. I have a few apps that claim to have been updated recently when a) I don't believe they have, and b) the latest update listed is from some time ago.
Click to expand...
Click to collapse
Well, in my case, I have seen actually when they update!!, no way to stop them from doing it without cutting internet, really annoying, as some updates are worse than previous versions
It's even worse then, you cannot avoid newest versions... I don't have such issue, I have exactly same as described by Steve. E.g. one app has the last version issued on October 24th and it was updated around that time, over Galaxy Apps. Suddenly Google Play shows it was updated yesterday. And if it wouldn't be funny enough, yesterday GP didn't show this app has been updated . Now system is showing it as downloaded over GP... Someone is playing tricks, Samsung or Google, I don't know. I just hope it's not some freaky virus.
I think this will happen while Google Play verify the installed Apps periodically.
It seems that then the date in the update list will rewriten with the date of the verify check.
But I'm not sure if this is all.
Sent from my SM-N950F using XDA Labs
Hm, not in my case. Had this option off as well. I have turned it on, scanned and no other apps appeared on updated list.
Maybe Samsung is forcing us to GP? . For long time updates in both stores do not match. In my case at least by issuing date, sometimes available version too.
I had this issue on my device a week or two ago. I had a whole list of apps that said they were updated 0 seconds ago, some apps that haven't had an update in over a year. It kept showing that throughout the day, no matter what time I went to check the updates. I think it did the same thing the next day, as well, but it's since been fixed and I'm not sure when exactly or how long after or whether it was something I did. I just know it screwed around and it's fine again now.
Maybe just give it some time and it'll go back to normal for you, as well.
Yes, sometimes I see the same thing, apps updated 0 seconds ago or 1 minute ago
I've noticed this as well and I know some of the apps haven't recently been updated. It's a mystery lol.