Hi All,
I have a strange problem going on with T-Mobile Note 4 (SM-N910T Android 6.0.1). Whenever I receive a regular cell phone call (or I call someone) and after that I try to use WhatsApp, viber, skype then I get into audio problem with these apps. if I call someone using these apps then they can't hear me and if someone calls me then I can't hear them. The only solution right now is to restart the phone. But I have to do this after every regular phone call.
I have replaced my phone couple of times and each time I am getting into same problem. so o think resetting the phone won't this problem.
Any suggestions are most welcome.
Thank you,
Hey guys, I hope I'm no alone with this problem and someone already tried to look for a solution. Me and my wife use Viber for communication daily (calls and IM). Experience was flawless. Lately she switched from Nexus 5 to Huawei P9 and now quality of Viber calls is terrible on her side. Literally she doesn't hear a word clearly from me. What we tried:
- cleaning cache and re-installing Viber - doesn't help
- calling over Facebook Messenger - same issue
- calling over Hangouts is somehow better.
I hate having 5+ messenger apps on my phone and keep one only for calls... Looks like Viber is not just using device's microphone(s) properly. I could contact Viber support, but those guys are mostly useless according to my previous experience.
Just a note, P9 is not rooted.
Appreciate any suggestions!
I use Viber on my P9 for calls only and had no issues whatsoever.
I call from Germany to England and it's pretty perfect.
Do they hear anything or nothing? If it's nothing then check the permissions in settings and make sure Viber has permission to use the microphone.
If they hear something but not very well then are other apps ok? Normal voice calls?
shaunydub said:
I use Viber on my P9 for calls only and had no issues whatsoever.
I call from Germany to England and it's pretty perfect.
Do they hear anything or nothing? If it's nothing then check the permissions in settings and make sure Viber has permission to use the microphone.
If they hear something but not very well then are other apps ok? Normal voice calls?
Click to expand...
Click to collapse
Yes, sound can be heard, so it's not about permissions. It's just the quality is terrible. Ordinary phone calls (via T-Mobile) are just perfect, no complaints here. But whenever we try to call via data (3G or WiFi) using Viber, it's a total disappointment. Problem persists with Facebook messenger. Maybe I'll try to re-install it few more times...
I'm using K20 Pro since past few months, recently updated ROM to MIUI version - MIUI Global 11.0.3.0
Since yesterday, whenever I place an outgoing call, I'm able to hear only echoes of my own voice on front receiver. The person on the other end of the call can hear my voice perfectly, but I'm not able to hear them at all. The issue is not present for any incoming calls, everything goes back to normal for the call duration.
I've disabled the google assistant completely, it only resolves the issue temporarily for some time and the problem still persists. Request help to resolve this issue
hello everyone ,
so i have 2 10s phones . i updated mine to 13.0.6 and its fine
my brother updated his but his phone was unusable since
first his phone app stopped registering Call history. and once u make a phone call the volume of the phone just goes down to like 10% even when its at max and it stays like this until you restart
also when this happens when he sends a voicenote the voice has no sound in it
also when we try to adjust volume there are 2 level bars instead of the normal 1 (check the screenshot below)
https://imgur.com/a/PHuWsWw
when we restart the phone it works fine. but once we make a phone call the same error occurs again .. the phone is unusable
here is what i tried :
clearing cache/data of phoneapp
downgrading the phoneapp (uninstalling updates)
messing around with permissions/audio settings
then i factory reset the phone then it worked for about 10 hours
but after the 5th phone call it happend again and now it keeps happening
help please i dont want to flash an older miui version because i still have warranty
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
catfishcake said:
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
Click to expand...
Click to collapse
I have the exact same issue after updating to MIUI 13. Did you get fixed it? If YES please share it with me.
I also have the same problem..
1. Sound distorted while listening music and watching videos.
2. Mic not working properly (the other person on the call be like that I'd muted phone)
3. Youtube lags ( video not playing properly)
4. Pubg sound/mic
5. If they called me and when I answered the call.. the messenger or any social media be like app not responding.
catfishcake said:
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
Click to expand...
Click to collapse
I am also having the same issue
catfishcake said:
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
Click to expand...
Click to collapse
Facing same issue after Miui13 update. Redmi Note 10s. Other party can't hear me on the other end. Was never like that till i did the update. Xiaomi sure knows how to frustrate one. Any fix yet? Love from Nigeria.
Sadly, I am still facing the issue. My phone is useless now since I can't make calls with it. I think Xiaomi will have to send out a new update to fix the issue as it seems to be software related. So, we will have to wait till then I guess which sucks.
Stumbled on this thread after a relative complained of same issue on their Redmit Note 10s
voice cutting mid way in call, so similar mic issues as reported
On 13.06 (INDIA)
I have factory reset the phone and setup as new, issue still persists
It's out of warranty so I doubt Xiaomi will do much
What are my options, custom ROM or rollback to 12 ?
I had the same problem, only solution was to rollback to 12. Not touching 13 for now
llary_chumba said:
I had the same problem, only solution was to rollback to 12. Not touching 13 for now
Click to expand...
Click to collapse
Can you please share how did you rollback ?
Unblocking bootloader required ?
ozblogger said:
Can you please share how did you rollback ?
Unblocking bootloader required O
Click to expand...
Click to collapse
ozblogger said:
Can you please share how did you rollback ?
Unblocking bootloader required ?
Click to expand...
Click to collapse
Yes, unlocked bootloader is required. You can follow this tutorial well explained
I have the same problem with messenger and whatsapp. No solutions yet ?!
I have the same problem with all voip apps . No solutions yet ?
reboot and wipe data and it will be okay
CMM_86 said:
reboot and wipe data and it will be okay
Click to expand...
Click to collapse
Which data are we suppose to wipe?
update to 13.0.8.0 then hard reset and done
tutibreaker said:
update to 13.0.8.0 then hard reset and done
Click to expand...
Click to collapse
mic bug is fixed in 13.0.8.0 version?AAll things work fine?Please reply
$VALOARE$ said:
mic bug is fixed in 13.0.8.0 version?AAll things work fine?Please reply
Click to expand...
Click to collapse
Working perfectly now.
Ok thanks
llary_chumba said:
Ben de sorun sorunu, tek çözüm 12'ye geri gitmek. Şimdilik 13'e dokunmuyorum
Click to expand...
Click to collapse
reverting to miui 12 did it work?
I wanted to bring out a very serious bug that google hasn't managed to fix yet.
Have you ever tried to make video calls with your children (meet, whatsapp...)? how do they hear their voice?
I'll answer you, they feel terrible. it is probable that the voice is detected as a "noise" even though all the noise management in the mobile phone is deactivated.
There is also a lot of feedback sent to support, like the following but still have not resolved
Why doesn't my son's voice does not come through on Meet? - Google Pixel Community
Is it normal that after all this time the problem still hasn't been solved?