Database Develop

Help identify rogue data usage

Over the last few hours, according to the built in mobile data usage meter, android OS has used nearly 1GB of data and keeps climbing after rebooting. In a normal month android OS doesn't even appear in the list of things that use data. Is there a way of identifying precisely what has gone rogue and deal with it. This is the second time in several months this has happened. Obviously if this keeps happening I'm going to get hit with overage charges for data. But I don't even know where to begin looking to identify the cause. Thank you for any assistance you can offer.

StoneRyno said:
Over the last few hours, according to the built in mobile data usage meter, android OS has used nearly 1GB of data and keeps climbing after rebooting. In a normal month android OS doesn't even appear in the list of things that use data. Is there a way of identifying precisely what has gone rogue and deal with it. This is the second time in several months this has happened. Obviously if this keeps happening I'm going to get hit with overage charges for data. But I don't even know where to begin looking to identify the cause. Thank you for any assistance you can offer.
Click to expand...
Click to collapse
Try this. Go to settings > backup and reset, and then turn off everything under google backup.

StoneRyno said:
Over the last few hours, according to the built in mobile data usage meter, android OS has used nearly 1GB of data and keeps climbing after rebooting. In a normal month android OS doesn't even appear in the list of things that use data. Is there a way of identifying precisely what has gone rogue and deal with it. This is the second time in several months this has happened. Obviously if this keeps happening I'm going to get hit with overage charges for data. But I don't even know where to begin looking to identify the cause. Thank you for any assistance you can offer.
Click to expand...
Click to collapse
I got a similar thread in the g4 q a. Restrict background data. if ure like me use exposed look for module or in post for link to disable the restr data notifacation. I am try to figure this one out my os uses ridiculus amounts of data and i do not have any syncs or backups that run. The restrict. Seems to have stopped it but some apps wont work properly. For say i use flip clock widget and weather wont update unless i turn off restriction. We have a few looking into this i get 1.5 gigs of data a month and 80% is used by os

For me, Android OS is my biggest data hog, more than Chrome and Maps. I am interested in whether anyone can pinpoint the part of the phone using so much mobile data.
But more important question, why does Android hide specifics from us? What is the point of hiding all the details under the umbrella term "Android OS"? It would be awesome if we could see a breakdown of what components make up the total, so we could see whether something was acting up.

KingFatty said:
For me, Android OS is my biggest data hog, more than Chrome and Maps. I am interested in whether anyone can pinpoint the part of the phone using so much mobile data.
But more important question, why does Android hide specifics from us? What is the point of hiding all the details under the umbrella term "Android OS"? It would be awesome if we could see a breakdown of what components make up the total, so we could see whether something was acting up.
Click to expand...
Click to collapse
Thats what im working on. Like i said ive almost eliminated it with restricted data but thats just a bandaid. Mine was fine till about a month ago or so and went nuts using data

lg g4 uses data secretly.. :S i am on zv6, even time i clear cache, it download software update secretly, even after disabling all the apk which are responsible for lg g4 upgrade. upgrade notification on lg g4 is sent by Google Play services, not an OTA apk message. I have to disable notifications from google play services or system upgrade message won't go..
so everytime we clear cache, it wil download system upgrade without your acknowedgement, no matter you are on 3g or 4g or wifi... and it wont even show upgrade notification if cause we turned it off..
i made a dummy update.zip and immutable it. everytime i clear cache i do that first.. now i dont see any rogue usage of data..

Has anyone noticed in their Note 8 or S8+/S8 what has happened to Smart Lock?

Recently, in my Note 8, no matter what I do, I’m having issues with Smart Lock. Specifically when I’m at home with Trusted Places. It works with the other Smart Lock areas, just not the Trusted Places. I thought if i shutoff WiFi, I fixed it. But, no. It still doesn’t work. About 2 weeks ago, it was working flawlessly. Obviously if the phone wasn’t used for 4 hours, I would have to use a method to unlock my phone, but after that when I was at home it would open without entering any method to unlock the phone. Anyone have this issue? If so, any solutions? I’ve tried so many and I’m getting tired and frustrated. I really don’t want a feature that’s been working on many Android phone including this one for years, make me resent this phone. Not sure if resent is the right word, but I’m sure everyone knows what I’m talking about. What is with Samsung, from how they handled the Note 7 fiasco (I got a lot more help through Verizon), not bringing back the original S Note app, constantly giving us great features then taking them away, etc. I can keep going on and on. If there was another Android phone that had a S Pen comparable to theirs, I really think they would be in trouble with how they are treating us consumers. I’m just really frustrated. Hopefully someone can help with this issue, that shouldn’t be. But based on my Google search, it looks like I’m not the only one. Thanks in advance for your help.

sll1313 said:
Recently, in my Note 8, no matter what I do, I’m having issues with Smart Lock. Specifically when I’m at home with Trusted Places. It works with the other Smart Lock areas, just not the Trusted Places. I thought if i shutoff WiFi, I fixed it. But, no. It still doesn’t work. About 2 weeks ago, it was working flawlessly. Obviously if the phone wasn’t used for 4 hours, I would have to use a method to unlock my phone, but after that when I was at home it would open without entering any method to unlock the phone. Anyone have this issue? If so, any solutions? I’ve tried so many and I’m getting tired and frustrated. I really don’t want a feature that’s been working on many Android phone including this one for years, make me resent this phone. Not sure if resent is the right word, but I’m sure everyone knows what I’m talking about. What is with Samsung, from how they handled the Note 7 fiasco (I got a lot more help through Verizon), not bringing back the original S Note app, constantly giving us great features then taking them away, etc. I can keep going on and on. If there was another Android phone that had a S Pen comparable to theirs, I really think they would be in trouble with how they are treating us consumers. I’m just really frustrated. Hopefully someone can help with this issue, that shouldn’t be. But based on my Google search, it looks like I’m not the only one. Thanks in advance for your help.
Click to expand...
Click to collapse
Do you have an Exchange account of some kind on the device? My corporate email disables Trusted Places in my device, but sometimes it kicks in and works for a brief period of time.

Works fine for me
Sent from my SM-N950U using Tapatalk

Actually had the same issue, had to add my current location under smartlock Trusted places (even though it shows as identical address to home)

Jammol said:
Do you have an Exchange account of some kind on the device? My corporate email disables Trusted Places in my device, but sometimes it kicks in and works for a brief period of time.
Click to expand...
Click to collapse
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.

SteelPicori said:
Actually had the same issue, had to add my current location under smartlock Trusted places (even though it shows as identical address to home)
Click to expand...
Click to collapse
I’ve tried this, too. I’ve also tried different locations on my street and it was working, but then stopped again. Open to other suggestions.

sll1313 said:
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
Click to expand...
Click to collapse
Oh okay. Only other thing I can think of is software update that was released about that time. Can you try a factory reset after backing up your data?

Jammol said:
Oh okay. Only other thing I can think of is software update that was released about that time. Can you try a factory reset after backing up your data?
Click to expand...
Click to collapse
Thanks for the quick response. I appreciate the thought, but I was trying to figure out another way. I finally got the original S Note app with Action Memo, Photo Note, Idea Sketch, Sketchbook, Easy Chart, etc. on the phone and I really don’t want to take any chances that I lose that app. It’s my favorite app for the Note. Still shocked that Samsung changed it to Samsung Notes. However, you gave me an idea. I normally wipe cache partition when I do updates and I forgot after the last security update. So I just did it and Trusted Places is working so far. Hopefully it continues. Thanks for the suggestion! If this holds up, I will let you know and then I’ll just have to remember to do that after each OTA.

My wife and I use smart lock location at home, hers stopped working 2 days ago and mine stopped yesterday. Must have been an update to an app that is killing it.
Just spoke with a Samsung rep and have a possible solution
Settings >> Apps >> more options ( 3 vertical dots) >> tap on System apps
scroll to "google play services" and clear it's cache, reboot the phone and then check for the issue.
This worked for me.
Sent from the delta quadrant.

EVObastard said:
My wife and I use smart lock location at home, hers stopped working 2 days ago and mine stopped yesterday. Must have been an update to an app that is killing it.
Just spoke with a Samsung rep and have a possible solution
Settings >> Apps >> more options ( 3 vertical dots) >> tap on System apps
scroll to "google play services" and clear it's cache, reboot the phone and then check for the issue.
This worked for me.
Sent from the delta quadrant.
Click to expand...
Click to collapse
I just tried this idea for my phone and I thought it worked, but unfortunately I was wrong. I wanted to double check to be certain because one of my work arounds to fix this issue was just rebooting the phone and making sure my location was working and then it would work. So of course since your idea involved rebooting I knew that would help my phone. I was just hoping the added step of clearing the cache would make it work permanently. Are both of your phones still working? I may just forget it and set it up for either the Google Home or mini as a trusted device because this is getting very frustrating. If you could think of anything else, please let me know. Thanks again.

I had the same problem at home and I narrowed down to the GPS not locking down properly in different areas of the house. Open Google Maps and you can see.
So, the next time it stops working, simply add the trusted zone of your area again even though the coordinates are the same.
I have the same coordinates registered 4 times in my device and haven't had an issue since.
It's a stupid solution but works.

i have an N950F running 8.0.0 and for me it stopped working on Nougat. After i clean istalled Oreo, smart lock worked for about 3 days. Now it doesn't again . I already cleaned cache of google play services and since then it works when it want's sometimes it workes sometimes not. is there no way to force it ? i mean once we have unlocked the device we can tap the lock on lockscreen to lock the device again . Is there nothing similar like this to unlock the device if the Automatad way isn't working propertly?
Adding more locations around my home area also didn't helped.
it is also very frustrating that we only can add bluetooth devices to trusted devices instead of i.E. my home router so it would know that i am at home not only through GPS location.

sll1313 said:
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
Click to expand...
Click to collapse
I have the exact same problem! I'm not sure when it started happening, but it has annoyed me more and more over the last couple of weeks. I'll try to add my home again as a second input.
Note8 950F w/ Jan security update (nordic).
edit: it seems to work now when I've added my home two times.

I’ve actually tried all those ideas. I have a paragraph of locations including addresses as well as coordinates. I find that interesting that you mentioned about having four of the same coordinates because I noticed something quite interesting. Sometimes when they’re the same coordinates it will say it’s a duplicate and those I’ve dismissed. However, others that come up don’t come up with that message and I end up having multiple items with the same coordinates. Later on I erase them because I figure they’re just duplicates. I won’t going forward to see if that works. I’m assuming the ones the system catches as duplicates are the ones to not have included. I’m thinking about trying my home or one of my minis to use as a trusted device. I just really would like to get Trusted Places to work, but if not I think that’s the only other option since we can’t use a router as an option and I don’t have any of my Bluetooth speakers on all the time (I’m assuming those won’t work because of that). Please keep us informed in anyone cane up with any other ideas (as I’m sure you all will) and I will do the same.

LegendSmoker said:
i have an N950F running 8.0.0 and for me it stopped working on Nougat. After i clean istalled Oreo, smart lock worked for about 3 days. Now it doesn't again . I already cleaned cache of google play services and since then it works when it want's sometimes it workes sometimes not. is there no way to force it ? i mean once we have unlocked the device we can tap the lock on lockscreen to lock the device again . Is there nothing similar like this to unlock the device if the Automatad way isn't working propertly?
Adding more locations around my home area also didn't helped.
it is also very frustrating that we only can add bluetooth devices to trusted devices instead of i.E. my home router so it would know that i am at home not only through GPS location.
Click to expand...
Click to collapse
I haven’t installed Oreo yet. I was waiting to hear what everyone thinks of it. How do you like it? That was one of my ideas that I was hoping would work. The only reason I haven’t installed Oreo besides waiting to hear what people thought. I want to make sure the Note 8 runs as well on it. I know in the past sometimes you upgrade and it makes the phone run worse. Also, I’ve got Nova Prime running , so it’s seems like I have most of the features that come with Oreo already on my phone. Honestly the last and most important reason I haven’t upgraded is the original S Note app. I had it running with Action Memo for quite sometime, but finally after awhile I managed to get it fully installed with Photo Note, Easy Chart, Idea Sketch, Scrapbook, etc. It’s working in its full form. There’s one very minor thing that I never realized wasn’t around since the Note 4 (because I didn’t own the Note 5 since it didn’t have the SD slot). And that’s not being able to bring in a photo from your gallery to Photo Note. Other than that minor item, it works flawlessly. So I really don’t want to lose it. I know eventually I will take my chances, but I was really hoping someone else already updated their phone and it’s still working. By any chance, did you have it fully installed when you updated to Oreo? BTW, the only other option which I put in my other post which another person posted as well is to use the Google Home/mini/max as a trusted device as a workaround.

sll1313 said:
I haven’t installed Oreo yet. I was waiting to hear what everyone thinks of it. How do you like it? That was one of my ideas that I was hoping would work. The only reason I haven’t installed Oreo besides waiting to hear what people thought. I want to make sure the Note 8 runs as well on it. I know in the past sometimes you upgrade and it makes the phone run worse. Also, I’ve got Nova Prime running , so it’s seems like I have most of the features that come with Oreo already on my phone. Honestly the last and most important reason I haven’t upgraded is the original S Note app. I had it running with Action Memo for quite sometime, but finally after awhile I managed to get it fully installed with Photo Note, Easy Chart, Idea Sketch, Scrapbook, etc. It’s working in its full form. There’s one very minor thing that I never realized wasn’t around since the Note 4 (because I didn’t own the Note 5 since it didn’t have the SD slot). And that’s not being able to bring in a photo from your gallery to Photo Note. Other than that minor item, it works flawlessly. So I really don’t want to lose it. I know eventually I will take my chances, but I was really hoping someone else already updated their phone and it’s still working. By any chance, did you have it fully installed when you updated to Oreo? BTW, the only other option which I put in my other post which another person posted as well is to use the Google Home/mini/max as a trusted device as a workaround.
Click to expand...
Click to collapse
Ou i like Oreo. I did a clean install and can say that I have Better SOT( on nougat 4 h on oreo 5h ). Else is same as nougat for me... Some changes in Settings UI and some changes in ui here and there nothing interesting. I can't help you with Snote because I didn't use it in past with my older Note 3 or 4 or 5 but now I just learned to use Samsung notes because i am just writing some songtexts with it. I can understand also that users don't want to switch because snote had more features but they are making it harder and harder to get snote back with fully functionality so it is only matter of time until it is fully uncompatible. But I Can find it on play store so it probably still works. If you hold the s pen button and touch the screen with the pen twice you will get an action memo like note with Samsung notes but you probably know that and this is the only thing I need ^^ what do you mean with fully installed after updated to oreo? I did a factory reset before and after I flashed oreo with Odin. And then I restored all my files with smart switch from PC. If you want to keep your data you can wait for OTA update or try dirty flashing with Odin but if you get any fc's after you updated them you will still need to factory reset to get rid of these errors. Thanks for this suggestion but unfortunately I don't own any smart home or Google home devices except of chromecast and this is not enough ^^
Gesendet von meinem SM-N950F mit Tapatalk

I have the same issue lately (maybe 2 weeks at most so mid-March) that I've noticed Smart Lock no longer working most of the time when I'm at home or any other "trusted places". Seriously annoying because as mentioned above (by LegendSmoker) that they should allow routers to be added as trusted devices then it would solve this issue. I'm using the Canadian Note 8 (N950W unlocked) and it was fine from launch up until 1-2 weeks ago roughly and now it prompts the pattern or biometrics most of the time when I am at home. Nothing has helped so far in resolving this so not sure what caused it but hopefully it will start working again soon.

This is very annoying. I've done factory reset but the problem comes back after a few hours of use.

I've discovered something interesting, mine usually works late at night, like after 10p, coincidentally right after my AOD turns off. I've tried manually turning off AOD but that doesn't seem to help. I just realized that I have the do not disturb coming on at 10p also but my wife does not so I don't think it's that. It seems really odd though, that it works late at night, every night.
Sent from the delta quadrant.

LegendSmoker said:
Ou i like Oreo. I did a clean install and can say that I have Better SOT( on nougat 4 h on oreo 5h ). Else is same as nougat for me... Some changes in Settings UI and some changes in ui here and there nothing interesting. I can't help you with Snote because I didn't use it in past with my older Note 3 or 4 or 5 but now I just learned to use Samsung notes because i am just writing some songtexts with it. I can understand also that users don't want to switch because snote had more features but they are making it harder and harder to get snote back with fully functionality so it is only matter of time until it is fully uncompatible. But I Can find it on play store so it probably still works. If you hold the s pen button and touch the screen with the pen twice you will get an action memo like note with Samsung notes but you probably know that and this is the only thing I need ^^ what do you mean with fully installed after updated to oreo? I did a factory reset before and after I flashed oreo with Odin. And then I restored all my files with smart switch from PC. If you want to keep your data you can wait for OTA update or try dirty flashing with Odin but if you get any fc's after you updated them you will still need to factory reset to get rid of these errors. Thanks for this suggestion but unfortunately I don't own any smart home or Google home devices except of chromecast and this is not enough ^^
Gesendet von meinem SM-N950F mit Tapatalk
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Click to collapse
Thanks for the quick response. I will probably wait for the OTA for Oreo since I’ve waited this long and I’ve heard rumors it’s coming very soon. Yes, I am aware that you are able to open Samsung Notes the same way you were able to open Action Memo.
The S Note app that’s on the Play Store is not the original version and is missing numerous features. While there still a few features that are better than the Samsung Notes app, if that was my choice I would’ve probably followed your lead and stuck with Samsung Notes. Luckily, I was able to get the S Note app with Action Memo installed on my phone pretty quickly and eventually found a way to get the entire S Note app that besides having Action Memo, it also has Photo Note, Easy Chart, Idea Sketch, Scrapbook, and the rest. So that’s what I meant I took me some time to find a way to get the whole app side loaded and fully installed on my phone. I actually found the answer on this site. So I was trying to explain that I am somewhat worried that when I update to Oreo, it won’t work or I’ll have to do it all over again. I really hope not.
I also really hope that Samsung changes it’s mind with Samsung Notes in that either they improve the app with all, if not more, of the S Note features or just bring back S Notes. I didn’t use the S Pen really at all because I was really unaware of all its capabilities, including S Note until I upgrade from the Note 2 to the Note 3. I really think if they expanded the features of the app they would leave a lot of phones in the dust. There’s a member of XDA, tah480, who has some really great ideas on how the could really perfect S Note and make a phenomenal app. I already feel it’s probably the best app ever and with his ideas it would really be unreal.
I hope that it explains what I posted better. Also, while my phone isn’t perfect, I’m wondering if there is a weird delayed issue with location. I’ve added a lot of places in Trusted Places and will always add more every time it doesn’t let me in, but I’ll also open the Map app or ask Google where I am and then sure enough it works, but again only temporarily. It also seems to work temporarily after a reboot.
Oh and to the other post, I actually found the complete opposite about the AOD. I had mine going off at night and I changed it because I though it was having an effect on a clock/weather widget. Now it seem the Smart Lock is actually working better, still unfortunately not like it did. I’m just disappointed because I was really hoping then when I updated to Oreo I was hoping that would fix it, but it sounds like that’s not going to happen.
The only other thing that’s interesting is I notice I have a delayed issue with updating/installing apps on Google Play. They download and then they sit there and either eventually get installed or I have a workaround to get it to work. The only thing I could think about is I disabled the DT ignite (or whatever it was called before). It was my understanding that you should disable it. I’m wondering if I put it back, if these issues would start working again.

AdChoice Ads Randomly Popping Up - Please Help Me!

So, I am suddenly getting these AdChoice ads popping up on my Galaxy Note 8 (VZW).
They pop up all the time, out of nowhere, no matter what I'm doing on my device.
I haven't really installed anything new lately.
I've updated the firmware with the latest security update (OTA). And, I do recall my phone freezing up while taking a video (stock camera) around the time this may have begun to occur.
How can I get these annoying ads to stop?!?!?!

Must be from an app you have installed.

Dankees said:
So, I am suddenly getting these AdChoice ads popping up on my Galaxy Note 8 (VZW).
They pop up all the time, out of nowhere, no matter what I'm doing on my device.
I haven't really installed anything new lately.
I've updated the firmware with the latest security update (OTA). And, I do recall my phone freezing up while taking a video (stock camera) around the time this may have begun to occur. or you can chase the ghost in the machine all day uninstalling and reinstalling RECENT APPS
How can I get these annoying ads to stop?!?!?!
Click to expand...
Click to collapse
skip the guesswork and do a master reset FDR AND SETUP AS NEW DEVICE with no backups restored until the ads disappear , because if you restore all it will repeat ads. https://thedroidguy.com/2018/05/galaxy-note-8-keeps-showing-ad-pop-ups-mobile-data-turns-off-calls-issues-1076787
LOOK in link.
and look at this video FIRST. theres no instant solution, but i provided a start. https://www.youtube.com/watch?v=YoD9lHNw0nQ
The security update didnt cause it, and you cant uninstall that.

stonedpsycho said:
Must be from an app you have installed.
Click to expand...
Click to collapse
This.
OP, skip the factory reset suggestion and narrow down the problem to one of your apps. Think games, etc. Factory reset is last resort, and truly overkill for a single app. Besides, if you dont narrow it down now you will likely end up in the same position anyways down the line . Better to resolve it now. Cheers.

Pixel 4XL and Google Photos - Exteremly Sluggish

Google Photos VERY Slow On Pixel 4 XL 0 Replies 0 Upvotes
I’ve been having some poor performance out of my Pixel 4XL and Google Photos and I am not sure what is causing it.
There are several things going on…
· When taking a photo, there is a significant delay before you can see it in Google Photos.
· If I take a photo, the “processing” of it can take 10-30 seconds, more so on portrait mode and it will produce a black screen fore as many or longer seconds.
· If I take a screenshot and immediately try to open, it again, 10-30 second delay.
· Editing a photo or screen shot produces the same 10-30 delay.
· Bulk deleting photos can take a long time and leave little placeholders for the photos.
· Sometimes just going into Google Photos, it can leave placeholders for several moments of time.
Troubleshooting So Far
· Cleared cache and data.
o This resulted in taking Google Photos hours to recache my photos in the app.
· Safe Mode
o Loaded safe mode and cleared cache and data and then rebooted.
o Still took hours to recached.
o Performance improved for a while but then poor performance returned.
· Factory Reset
o Factory reset provided short term relief but problem returned.
· Different Pixel 4XL
o A second, new Pixel 4 XL resulted in the problem returning.
What could this be? I would think since this happened after factory reset and new phone that it is a Google Photos problem? Could it be another app doing this?
I do have a Note 10+ that I am going to give it a good run through to see if the problem is there too.
Really want to get this fixed as I prefer the Pixel.
Thanks…

Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.

murphyjasonc said:
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
Click to expand...
Click to collapse
I am stock and that makes sense. I fired up my Note 10+ with hardly any other app installed and Google Photos is fast. Hmmm...I can't imagine what app it would be but I would assume a photo or video app first.

garak0410 said:
I am stock and that makes sense. I fired up my Note 10+ with hardly any other app installed and Google Photos is fast. Hmmm...I can't imagine what app it would be but I would assume a photo or video app first.
Click to expand...
Click to collapse
Do a factory reset with a clean install. See how it runs before adding any 3rd party apps. If everything is good start adding them back a few at a time starting with your must have apps. It will take a little time but the problem app should show up.

UPDATE -
It is interesting in that I can take photos of all kinds for about a minute or so and then this sluggish problem starts in. I wait a little while and it works "as normal" for a while and then kicks in again...if I click on a photo within the camera app after taking it to watch it "process", if it blanks the screen, I know the problem has returned.
I've deleted a bunch of apps and still got the same problem...I guess I'll schedule a factory reset this weekend but I find it odd that this happened on two different Pixel 4 XL's but can't reproduce it on my Note 10+...for sure an issue with Google Camera / Google Photos and perhaps my account if it isn't a rogue app.

garak0410 said:
UPDATE -
It is interesting in that I can take photos of all kinds for about a minute or so and then this sluggish problem starts in. I wait a little while and it works "as normal" for a while and then kicks in again...if I click on a photo within the camera app after taking it to watch it "process", if it blanks the screen, I know the problem has returned.
I've deleted a bunch of apps and still got the same problem...I guess I'll schedule a factory reset this weekend but I find it odd that this happened on two different Pixel 4 XL's but can't reproduce it on my Note 10+...for sure an issue with Google Camera / Google Photos and perhaps my account if it isn't a rogue app.
Click to expand...
Click to collapse
That's interesting I have 3 Pixel 4 xls and a Pixel 3a XL I'm testing this on and I haven't experienced this on and of these devices

murphyjasonc said:
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
Click to expand...
Click to collapse
OnePlusAim said:
That's interesting I have 3 Pixel 4 xls and a Pixel 3a XL I'm testing this on and I haven't experienced this on and of these devices
Click to expand...
Click to collapse
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.

garak0410 said:
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
Click to expand...
Click to collapse
Well, I thought that was it...it worked flawlessly for several days and it is back again...you can take several photos for a while but then the preview of the photo will go black for 20 seconds up to 2 minutes. I guess a factory reset is in store but considering this happened on two different Pixel's, just not sure what would be causing it because I so thought I had found the cause.

garak0410 said:
Well, I thought that was it...it worked flawlessly for several days and it is back again...you can take several photos for a while but then the preview of the photo will go black for 20 seconds up to 2 minutes. I guess a factory reset is in store but considering this happened on two different Pixel's, just not sure what would be causing it because I so thought I had found the cause.
Click to expand...
Click to collapse
Before a reset try to use the phone in Safe mode i guess.

garak0410 said:
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
Click to expand...
Click to collapse
100rabh7791 said:
Before a reset try to use the phone in Safe mode i guess.
Click to expand...
Click to collapse
I booted into safe mode and problem continues...camera (when viewing previews or watching ir process) and Google Photos (waiting on on photos to appear) results in very long delays. I guess I can try a factor reset but I'm afraid it will come back.

garak0410 said:
I booted into safe mode and problem continues...camera (when viewing previews or watching ir process) and Google Photos (waiting on on photos to appear) results in very long delays. I guess I can try a factor reset but I'm afraid it will come back.
Click to expand...
Click to collapse
Do you have slow internet?

100rabh7791 said:
Do you have slow internet?
Click to expand...
Click to collapse
This happens no matter the connection...my latest tests came from this kind of speed:
182 Down
173 Up

garak0410 said:
This happens no matter the connection...my latest tests came from this kind of speed:
182 Down
173 Up
Click to expand...
Click to collapse
Okay! Do you have any beta apps installed? And what external apps do you use?

Here's an update...
I decided on a factory reset. I was a little more judicious on reinstalling apps so did a little at a time...it worked fine until yesterday and the dang sluggish problem returned. The only apps I installed the day before this happened again were Office (the new Office Suite App) and GroupMe. I removed them both, rebooted and the problem persists.
I also made sure no Beta apps of any kind were installed.
At this point, since this happened on two separate Pixel's and not my Note 10, there has to be something going on between Google Camera, Google Photos and my Google Account. I almost don't want to contact Google because they may give me the same "do this or that." This is actually a debilitating problem, so I may have to switch to the Note 10+.

garak0410 said:
Here's an update...
I decided on a factory reset. I was a little more judicious on reinstalling apps so did a little at a time...it worked fine until yesterday and the dang sluggish problem returned. The only apps I installed the day before this happened again were Office (the new Office Suite App) and GroupMe. I removed them both, rebooted and the problem persists.
I also made sure no Beta apps of any kind were installed.
At this point, since this happened on two separate Pixel's and not my Note 10, there has to be something going on between Google Camera, Google Photos and my Google Account. I almost don't want to contact Google because they may give me the same "do this or that." This is actually a debilitating problem, so I may have to switch to the Note 10+.
Click to expand...
Click to collapse
It's weird because it works fine initially and then the problem arise. I am still not sure whats causing it. because if it was something between google apps then it should have been from the very start.

100rabh7791 said:
Do you have slow internet?
Click to expand...
Click to collapse
100rabh7791 said:
It's weird because it works fine initially and then the problem arise. I am still not sure whats causing it. because if it was something between google apps then it should have been from the very start.
Click to expand...
Click to collapse
I did PIxel Support on the phone and got a case number and all but all they did is they are checking with a higher support like 3 times and then said they would get back to me in email...didn't even try to screen share or get logs.

garak0410 said:
I did PIxel Support on the phone and got a case number and all but all they did is they are checking with a higher support like 3 times and then said they would get back to me in email...didn't even try to screen share or get logs.
Click to expand...
Click to collapse
You need to threaten them and ask for their supervisor and make a case like you are frustrated because of it due to lockdown and they need be quick on their response. It works

Google feed constant closing

Basically since the introduction of emui 9, I have add the issue that the google news feed (swipe left at home screen) will close while scrolling down the article list, or whilst reading an article.
With version 9, it was often enough to be annoying, but not so terrible that I avoided to use it.
With EMUI 10, I normally avoid to look at the google feed at all since I know it will just close at any time.
It could be after 1 minute, or 30 seconds. However, it will always close at some point. I have set every google app to manual manage in the battery app.
Does anyone else have an issue with this crap box phone just randomly decided to close an app? Any idea how to prevent it?
At the moment It is hard to overstate how much I hate this phone.

I have the same problem. It started happening after the update to EMUI 10...

I noticed today, it also does it with the google store.
My god what a crap phone. I don't understand how Huawei was able to make something as good as the nexus 6P and then come up with ****-show EMUI at the same time. Had I not dropped my already cracked phone into water, thus killing it, I would just go back to the old nexus until December when it's time for a new contract.
I cannot imagine any situation where I would ever consider to another Huawei product.

pablo_max said:
Basically since the introduction of emui 9, I have add the issue that the google news feed (swipe left at home screen) will close while scrolling down the article list, or whilst reading an article.
With version 9, it was often enough to be annoying, but not so terrible that I avoided to use it.
With EMUI 10, I normally avoid to look at the google feed at all since I know it will just close at any time.
It could be after 1 minute, or 30 seconds. However, it will always close at some point. I have set every google app to manual manage in the battery app.
Does anyone else have an issue with this crap box phone just randomly decided to close an app? Any idea how to prevent it?
At the moment It is hard to overstate how much I hate this phone.
Click to expand...
Click to collapse
So I am aware that this reply comes almost a year later, but this problem had me searching the entire web for months, only for me to give up. I have a Huawei Y9 (2019) with EMUI 9.1 that did the same. So the obvious solution i tried was to go to settings->apps->google and clear data and clear cache. This temporarily fixed it for a few hours before going back to the same crashing issue. I even tried turning the gestures on and off but that did not help either. Now I had a lot of documents , high resolution images and videos in my phone which occupied almost 88% of my 64gb of internal storage. So I recently decided to back up my data to an external hard drive and removed a lot of the large files from my phone, dropping my occupied storage to about 78% and the very next moment, google feed stopped crashing at all. There were no recent updates and no other changes were made to the phone except freeing up some space. I guess its functionality requires a good amount of free space?
So Im not sure if this will work for anyone else. But it did for me. And so I just want to reply here in case someone else is still facing the exact same problem or still uses their old Huawei. Try freeing up some storage space in your phone if it is full well above 85%. Try dropping it down to 80% or below and hopefully it will fix the issue if nothing else did.