Database Develop

[Q] random reboot/mms bug?

Hi there,
just wondering if anyone else are having issues of their phone randomly rebooting? does anyone know of a fix?
also, sending photos as an attachment does not work. in order to send a photo to anyone on your contact list.
found a work around by going through gallery and sending it directly from there.
if anyone know of a fix for either issues. the help would be greatly appreciated.
Thanks,
kevin

I've had several random reboots. Oddly enough, they usually occurred overnight when I wasn't using the phone. I would hear the vibration on my windowsill and saw it was rebooting. I did a factory reset yesterday and while in the midst of setting everything up on my phone, it rebooted again. I thought that maybe there was too much going on and it overloaded. But last night when I was out and not using my phone, it rebooted again. I'm gonna have to go to Verizon to swap the phone.

It keeps happening on mine, but almost always in the car while attached with BT. I'm wondering if BT has something to do with it, in my case.

Same thing
I am also experiencing the issue specifically at night. I have yet to actually have it interrupt me in anything but its still a concern. Just curious about whether for those of you who are experiencing it are using the Assist app or Android Assistant?

I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.

It happened again to me this morning as soon as I got in the car and it connected to Bluetooth. Once it reboots, it's solid.

MVPete1 said:
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
Click to expand...
Click to collapse
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.

I can't get Assist to work at all. I typically listen to podcasts in the car and when texts come in I get a notification sound but I've never had one read to me. I disabled Assist to see if this was the cause of my Bluetooth reboots, and it's not.
With Assist disabled entirely, each time my phone pairs with Bluetooth it connects but the moment I start to play something it reboots. It's very consistent.

Phibaroptik said:
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
Click to expand...
Click to collapse
Just wanted to let everyone know that I haven't had any reboots with the new phone. I exchanged my old one for this one on Monday and so far everything's been good.

I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.

ricwhic414 said:
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
Click to expand...
Click to collapse
Same here and wondering if that's "Normal" too...

My Moto X turns off at night during charging.

Delayed or not receiving Notifications?

Hi everyone,
I have had the Moto G 2nd Gen for about 10 days now and I have noticed that notifications from several apps (Exchange email, Gmail, Whatspp, Facebook...) are either delayed by a few hours or don't come at all. This happens on both Wifi or my network. Has anyone else experienced this ?
I have tried the following with no success:
1- disable Wifi optimization
2- factory reset phone
3- Installed PNF No-Root and set hearbeat to 5min
4- Cleared data & cache of apps
My phone is not rooted running 4.4.4
Thanks

Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
I have tried 1, 2 and 4 of your attempts to fix it to no avail.
Before I reset the phone all notifications showed the correct time that they should have come, for example if I slept the phone at 10:40 and a notification came at 10:44, I then woke the phone at 10:50 the phone would immediately buzz and sound but it would say the notification came at 10:44 in the notification draw.
However after the factory reset of the device in the same situation the notification draw would show 10:50 but I know that is wrong because WhatsApp for instance will say the correct 10:44 timestamp on the message in the app.
Notifications when the phone is awake come through perfectly every time.
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.

Mine is the same as yours XT1068 8GB Dual SIM Retail GB 21.11.14.titan_retgb.retbgall.en.GB retgb.
I also have the same problem with music, I also noticed this with chromecast, it seems to loose connection after playing one track.
I contacted Motorola assist and they said replace the phone. I'm not sure if replacing it will solve the problem, I'm guessing this is a software issue. I
I got it from Amazon UK, I'm thinking of returning this and going back to my Galaxy Nexus and wait for the new Nexus phone.

Because we have the same software version I more strongly suspect this is a software issue now, I'm not sure what to do, I don't really want to return the phone as I will be left phoneless and a replacement would just come with the same software.
Another option would be to re flash to a different software version (an international version) but that will invalidate the warranty.
Not really sure what to do, would be good hearing if any retGB people are not having any problems, if any are reading this thread? or if any non retGB are having this problem.

jay2the1 said:
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
[...]
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Click to expand...
Click to collapse
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that

bhavin192 said:
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
Click to expand...
Click to collapse
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.

Been testing on 3G, after the phone is slept all notifications work perfectly for 10 minutes with the phone buzzing a second or 2 after my tablet, if you sleep the phone and send a message after 10 minutes the phone will only buzz after 30 minutes from being slept (ie the heartbeat).
I've reinstalled PNF app and will experiment more tomorrow, still not sure how I will fix WiFi but I think a little more experimentation is required (yet doesn't make sense why my tablet always works 100% and the phone doesn't when using the same router)

jay2the1 said:
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Click to expand...
Click to collapse
I agree with you that it has something to do with phone going to sleep. My WiFi router is Netgear. I have they same problem with every other WiFi network and also on 3G. I didnt have this problem on my previous phone Galaxy Nexus.
PNF doesnt seem to work at all.

Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.

anshumandash said:
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
Click to expand...
Click to collapse
I have posted this on the Motoral forums here https://forums.motorola.com/posts/dbb4806484

I have been experimenting again today, the problem is significantly worse on WiFi notifications are much slower than on 3G, the problem seems completely unreplicable, sometimes notifications come though aOK even after I have left the device sleeping for an hour (using WiFi) or sometimes the notification will be delayed for several minutes even if it has only just been slept (again using WiFi), 3G on the other hand there is a definite 10 minute cut off from sleeping the device.
I've had PNF installed since last night and it doesn't help WiFi at all, but 3G it might, I say might because sometimes after 10 minutes (even an hour later) if I send a notification I do receive it straight away (something that never happened before I installed PNF) but then sometimes it doesn't and it's delayed for several minutes again.
I will join the Moto forum and add my weight to that when I get back to my computer as you need to sign in with a Google account.

I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:

jay2the1 said:
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
Click to expand...
Click to collapse
I have also noticed that. It seems that many are having this issue, so far no reply from Motorola

Motorola might be investigating about it. Yesterday i went back to dalvik from art. I tested the notifications the while day. On Wi-Fi, i didn't see the delays any more. In 3g many tests were successful even after 1hr of deep sleep. Only at 4pm India time i found a delay of 22 mins for whatsapp notification. There i also realized that it had switched to 2g due to bad signal in that room. I was definitely having problem when i was on art. Last night i also got the ota for build 23. I see that the kernel is updated. I will monitor one more day and report here.

Motorola has at least seen the post even with no reply, I just hope they are busy behind the scenes working out what is wrong so they can fix it.
I've never used ART (I'm completely stock), and all the problems are still happening today, unfortunately Telegram is being DDoS'd today so haven't been able to test anything out.
It will be interesting to hear if the update you received helps in any way, esp with the updated kernel, since your retGB device received it hopefully ours may do soon too.
As far as I can tell it doesn't affect calls and SMS, but I simply don't use SMS or calls at all (WhatsApp ftw) so my testing has been the odd 'prank' phone call from my 2nd phone and it rings every time, but it's not enough to confirm if it's a fluke or if in fact it does not affect phone calls/SMS.

SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.

anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
That's good news, hopefully the update has indeed fixed it, there's no indication when the update will hit the UK but if it does fix it then ASAP I hope.

anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola

katkat911 said:
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
Click to expand...
Click to collapse
In a different thread Motorola amin had mentioned that they are investigating the notification delay issue. I don't see much delays after the update. There are few mins here and there, but mostly good. If you haven't received the update yet, check the ota thread and update manually. It's the same update. Then see if you find any improvement.

I got the OTA update yesterday and I'm still having the same issues

GPS navigation issues on two devices now

I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!

Bump - any advice? On a different forum, someone mentioned downloading a GPS fix app from the Play Store. I did that, and I'll check it out on the way home from work. But ultimately I'd like a device with strong GPS natively. I'll try to exchange it one more time. I find it really weird that I'm the only one that seems to be having these problems!

pantlesspenguin said:
I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
Click to expand...
Click to collapse
Did you try a full wipe
NOTE 4

BACARDILIMON said:
Did you try a full wipe
NOTE 4
Click to expand...
Click to collapse
Yes, on both devices.

Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?

DruHill said:
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
Click to expand...
Click to collapse
Yep, I'm the very same penguin . High accuracy mode is indeed enabled. I haven't tried it with wifi enabled, I usually disable it when I leave home to conserve battery life. I'll try keeping it enabled on my commute home tonight. I've installed GPS status and it locks on to like 13ish out of 20ish satellites (it fluctuates a bit) when I'm stationary so that's not a problem. I haven't tried seeing how many lock on when I'm driving since I don't want to fiddle with my phone that much when I'm on the road. I'm still trying to get one more replacement before my 14 days are up, but the day is approaching quickly, and none of the 7 or 8 stores in my immediate area ever have any in stock! I call every other day and I'm sure I'm driving the reps crazy lol.

I've had this same issue with my first Note 4 on TMo but replaced it last week and havent had any issues besides very occasionally having a slight hang after making a turn and the GPS not registering it for a few hundred feet.
On my first note 4 it would CONSTANTLY lose GPS signal and be wildly inaccurate (not recognizing my turns or the proper facing direction) but hopefully *knock on wood* its been fixed with my new phone. I know you've already exchanged it but...
If you find a fix, please post it here just in case

I had the same problem with the GPS, it was working only on wifi but not with the phone data. But after a full flash it is working fine again. Also, it was very laggy since the first day.

I had a thread around here for similar GPS issue.
I actually got a PM from someone called SamsungSupport.
Anyway I think this is a compass calibration issue.
I installed the GPS Status app and recalibrated the compass.
The next time I used it (yesterday), I didn't have any issues.
I don't know if it has resolved the problem and I'll keep monitoring it whenever I use GPS.

I got my second replacement yesterday, and it's even worse than my initial replacement!! It's as bad as my first device.
I chatted t-mo customer care today and they were of no help. They kept advising me to do the same troubleshooting issues I've already done. Then, I chatted Samsung care and the rep was A LOT more helpful than the previous Samsung rep I spoke with. Samsung has a remote app that you can download from the Play Store, and the Samsung rep can remote into your device and see what you're seeing. We couldn't do much at the time since I'm at work, but I'm set to chat them back right before I leave work. They're going to remote in with me and actually see the issue that I'm having while driving. HOPEFULLY a fix will come out of all this!!

Bump. I'm on my FOURTH replacement now, same issues. What is going on?? So far, I've:
Recalibrated the compass
Tightened the screws underneath the battery door (they seemed pretty tight anyway)
Samsung support reps haven't been able to work with me using the Smart Tutor (remote into my phone to see/manipulate what's on my screen) app. They always disconnect the session before I get on the road, or maybe the session just drops.
Factory resets
Clearing the cache
I got my firmware reflashed at a Samsung kiosk at Best Buy
Make sure high accuracy mode is enabled (these days I never take it off since I'm always fiddling with my GPS)
Tried a number of gps fix apps in the play store
They want me to send in the phone for repair, but I have this nagging feeling that they're going to turn it on, see that gps can indeed get a lock, and send it back. Plus, there's no guarantee that T-Mobile will have a smartphone loaner phone, since they say that those phones keep disappearing because there's only a $50 deposit, so people just take the phones (this is why we can't have nice things). Since no one else is reporting these issues, it's doubtful that Samsung is working on a software fix for it. I'm really REALLY enjoying this phone otherwise, but I NEED gps to work!!

Samsung Note 4 Issue with Waze
I just upgraded from the Note 3 to the Note 4 two days ago and I have the same issue. It took me a few hours but I figured what they have done. They have program the Note 4 for totally hands free driving and if you want to use a GPS program it will be the one they have. You have to activate CAR MODE and you will see and hear your Waze in the background come on line and start to work correctly. Then if you close their program quickly, you will see Waze running correctly for about 5 seconds and the go back to acting up without GPS signal. The GPS signal with high accuracy is tied to the CAR MODE.

TMOBILE will never offer a smartphone loaner as per policy. GPS works fine not sure what ur doing
BAD ASS NOTE 4 + BAD ASS GEAR S

Lost comm with phone too often

I 've had the Urbane for three weeks now, and I'm pretty pleased* with the watch except for a major problem:
I keep seeing that "cloud with a line through it" icon on top of the watch face way to often.
I'm actually looking at it right now - I'm at work, my Urbane is on my left wrist, and my phone is on the desk 20 centimeters away.
Since I haven't heard many others complaining about this, I'm suspecting the problem to be on the phone side - this is a "China phone", an Elephone P3000S (64bit, 3GB RAM) that I bought quickly as a cheap, but (on paper) good spec'd replacement for my broken Sony Z1 Compact.
But nevertheless, I thought I'd asked here if anyone else are experiencing the same?
I've factory reset the watch, I often reboot it, I reboot the phone even more often, and most of the time connection is re-established but lasts only for maybe 15 minutes up to several hours. I have disabled wifi on the watch to see if that improves things - initially I thought maybe it did (as long as I kept the phone nearby, of course), but after a while it seems it's not the case.
Anyone have any other tips? ...Before I replace the phone?
Thanks,
Christopher
*: of course I would prefer a brighter screen (when needed, i.e. outdoors), light sensor, better battery capacity, ...

Try to find out what Bluetooth version the phone has.

grenness said:
I 've had the Urbane for three weeks now, and I'm pretty pleased* with the watch except for a major problem:
I keep seeing that "cloud with a line through it" icon on top of the watch face way to often.
I'm actually looking at it right now - I'm at work, my Urbane is on my left wrist, and my phone is on the desk 20 centimeters away.
Since I haven't heard many others complaining about this, I'm suspecting the problem to be on the phone side - this is a "China phone", an Elephone P3000S (64bit, 3GB RAM) that I bought quickly as a cheap, but (on paper) good spec'd replacement for my broken Sony Z1 Compact.
But nevertheless, I thought I'd asked here if anyone else are experiencing the same?
I've factory reset the watch, I often reboot it, I reboot the phone even more often, and most of the time connection is re-established but lasts only for maybe 15 minutes up to several hours. I have disabled wifi on the watch to see if that improves things - initially I thought maybe it did (as long as I kept the phone nearby, of course), but after a while it seems it's not the case.
Anyone have any other tips? ...Before I replace the phone?
Thanks,
Christopher
*: of course I would prefer a brighter screen (when needed, i.e. outdoors), light sensor, better battery capacity, ...
Click to expand...
Click to collapse
ranf said:
Try to find out what Bluetooth version the phone has.
Click to expand...
Click to collapse
Guys,
Having the same problem as well..... I'm using a Nexus 6 with Bluetooth 4.1 which is also not so far away from my watch all the time..... Really don't know what's going on....

I don't have an Urbane watch (yet) but ran into this issue myself....I downgraded Android Wear on my phone back to 1..0.5 to fix my problem. To get the apk I am using now, see the link below. Before that, my watch would constantly disconnect from the phone for no reason. Best of luck to you all! The Urbane is the BEST looking smart watch out there IMO!
http://www.apkmirror.com/apk/google...roid-wear-1-0-5-1724356-android-apk-download/

Pietje_1985 said:
Guys,
Having the same problem as well..... I'm using a Nexus 6 with Bluetooth 4.1 which is also not so far away from my watch all the time..... Really don't know what's going on....
Click to expand...
Click to collapse
Same here. N6 running CM12.1. Bluetooth works perfectly with car, around home, other devices. I've tried every setting I can think of. Glad to hear I'm not the only one.

Have you tried enabling/disabling the wireless syncing option? I had similar initial issues, had to factory reset and I disabled Wireless Syncing (and deleted the cloud data).
I then setup the phone again and didn't enable wireless sync for a few hours so I knew the phone was setup and working only using Bluetooth.
I knew something was wrong as once the wireless Sync was disabled and the cloud info deleted, my watch said it had lost connection to the phone and I had to factory reset it (even through Bluetooth was enabled still).

I am having significantly more instances of Bluetooth disconnections on this watch that I did with the Moto 360. This especially occurs in my car while driving. I'd bet that the watch disconnects every 10 minutes or so in the car.

Same here ... I have an LG G3 running Lollipop with an LG Watch Urbane running v5.1.1 This is to replce my LG Watch R but these connectivity issues every 10 seconds is highly frustrating ... Looking forward to a permanent fix on this thread ...

I'm starting to see the same thing, no issue while both are on WiFi, but without WiFi my watch is constantly disconnecting. Normally rebooting the watch seems to fix the issue, but really hope this gets fixed soon.

If I get away from my phone watch disconnects, thats normal. But when I get close to phone again, it doesn't connect automatically, or connects too late. Is that normal? This is so annoying.

well im all good not had that at all i get about 25 foot then loose bt soon as im back in 25 foot im good
i have a edge

I have an SGS6 Edge and it is slow connecting. I've found it will connect instantly if I turn BT off and back on.

Has anyone tried using phones wifi terhering instead of bt connection? Maybe that extends the connection distance?

Seems like my problems are solved for the most part. Doesn't disconnect that often anymore. Could be because of recent update to Android 5.1.1 on my Nexus 6 and I factory resetted my urbane! Lookin' good now!!
How about you guys?

I have a Nexus 6P, and the disconnecting with my Urbane is beyond annoying. I'm starting to think that, despite the looks of the Urbane, the watch itself is a pile of poo.

Same issue here. Phone and watch constantly disconnect. If I walk 10 feet from my phone, it disconnects and doesn't reconnect when I come back within range of the bluetooth.
Pleased to report, though, that I went into Settings>Apps>Android Wear and cleared the cache and the phone has been reconnection pretty well. I have the LG V10 and the G3 before that and have found that you have the clear the cache on bluetooth connections every once in a while, and then things start to work smooth again.
Hope this helps someone out there.

I have been having the same problem since I got my new Nexus 6P. On my old phone, an Asus Zenfone 2, I would hardly ever lose connection. I might drop connection once a day. With my new phone, its about once an hour if I'm lucky. I just did a factory reset of both the phone and watch this evening, and so far it seems to have helped but I'm not going to call it fixed yet until I make a whole day without losing connection.
For what its worth, there are tons of people who are saying the BT on the N6P is boned, as well as a ton of people saying the same thing about the Urbane.

I have a Samsung Galaxy S6 and have both Bluetooth and Wifi connected to my LG Urbane however:-
If I go away from phone - within my own house AND well within Wifi range - it LOSES connections to BOTH Bluetooth and Wifi. (Bluetooth I can understand but how come it is losing connection to Wifi)?
Anyone got any answers please?

Overheating to the point of possible injury

So I will preface with the fact that I'm on my second s6 edge 64GB. The first one had same issues.
Essentially 80% of the time this phone functions and works with no problem still the best phone I've ever used. However, it will heat up randomly, or so I thought, to the point of the first one burning me and leaving red marks on my hands. This is what prompted the first exchange.
Now this one is doing the same. It seems to be triggered when I enable wifi but I haven't been able to pin point exactly what it is. It also seems to get really bad when I have it on the charger.
Attached you can see the result of the worst it's gotten.
Anyone else having overheating issues like this?

h3ck said:
So I will preface with the fact that I'm on my second s6 edge 64GB. The first one had same issues.
Essentially 80% of the time this phone functions and works with no problem still the best phone I've ever used. However, it will heat up randomly, or so I thought, to the point of the first one burning me and leaving red marks on my hands. This is what prompted the first exchange.
Now this one is doing the same. It seems to be triggered when I enable wifi but I haven't been able to pin point exactly what it is. It also seems to get really bad when I have it on the charger.
Attached you can see the result of the worst it's gotten.
Anyone else having overheating issues like this?
Click to expand...
Click to collapse
I use wifi all the time and actually leave wifi on all day long. Never had this issue. If you are having the same issue with two phones, you should check out apps you installed.

Definitely get it back to stock even if you have to reset and see if the same issue exists. if it does then I would get with Samsung again for another replacement

As someone who is on their 3rd phone for factory defects, I can tell you my 2nd one was MUCH hotter than any of the other ones. I'm not sure what causes it, but it seemed hardware related.

compywiz said:
As someone who is on their 3rd phone for factory defects, I can tell you my 2nd one was MUCH hotter than any of the other ones. I'm not sure what causes it, but it seemed hardware related.
Click to expand...
Click to collapse
The only time mine gets THAT hot (to the point of triggering the cool down mode even), is if I'm tethered, and charging, and even then it's hit or miss. If I start doing stuff on the phone at the same time though, then it'll ramp up quickly. It actually shut down skype on me yesterday doing that, but I was pushing it pretty hard. Skype on the phone, charging, and hotspot to the PC downloading a 2 gig file. Normal wifi tho, no issues on my end.

Might be go to do with the kernel for WiFi. Maybe you can get a replacement with a different variant?
Sent from my Moto G using XDA Free mobile app

You could always download CM Security off the market and it will analyze what's causing your phone to heat up. Sorry if that wasn't helpful. I use that app daily to keep my phone freed up and secured.
Sent from my SM-G925V using Xparent Red Tapatalk 2

The edge was designed and intended to be used as a clothes iron.
(Disclaimer: I take no responsibility if you use it as one and it causes a fire)

After tons of trial and error I don't have it happen almost all all now that I use smart wifi toggle app. Think wifi in a weak signal area also was to blame. It was constantly trying to connect and reconnect. Also, most recently it got hot, but not to the extreme, when I started looking at theme store again. So wifi issues and or theme store are contributors.
Sent from my tablet