Hallo,
Recently I have noticed this white line at the top of my screen. Since it shows in the screenshots it is an Software problem. I started my S21 Ultra once in the safe mode but the problem still persisted.
I have already contacted Samsung Customer Service but they also had no idea. Does someone have the same same problem or a solution?
It doesn't bother me but I fear burnin over Time
It seems like a part of the notification bar. But disappears when I show the navigation bar with the tiles.
It looks like one of those battery indicator lines. Did you install any UI mods or battery analysis apps? Sometimes these battery apps have a built in option for exactly that. Easy way to know is, does the white line get shorter the less battery % is left? If yes it's probably the described issue and you should look into the options of apps you installed.
Yeah that's it. I had one UI mod for this but I explicitly changed it to "hide".
But it seems like in the settings the options to enable and disable are flipped (hide = enable) and since my cover obstructed the last line of my screen it took a few weeks until I noticed it.
Related
Hi, I have a problem with my sony z3 compact, the notification dropdown dropsdown often with a very light tap.
It's so sensitive that the notification bar drops often by itself by tapping apps buttons which are at the top of the screen (back in gmail, whatsapp etc.)
Try it for yourself by tapping lightly at the base of the "o" on the sony logo.
is this a hardware fault with my unit or does your z3 compact do the same?
Luca
varignet said:
Hi, I have a problem with my sony z3 compact, the notification dropdown dropsdown often with a very light tap.
It's so sensitive that the notification bar drops often by itself by tapping apps buttons which are at the top of the screen (back in gmail, whatsapp etc.)
Try it for yourself by tapping lightly at the base of the "o" on the sony logo.
is this a hardware fault with my unit or does your z3 compact do the same?
Luca
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Click to collapse
I think it's meant to behave that way.
Do you sometimes have the problem where home screens, pictures, etc bounce back unintended when you swipe through them?
degraaff said:
I think it's meant to behave that way.
Do you sometimes have the problem where home screens, pictures, etc bounce back unintended when you swipe through them?
Click to expand...
Click to collapse
I made a video illustrating the issue:
http://youtu.be/YOXADb5NgPI
I suppose it is a software choice rather than a hardware one, however my samsung S4 and my old experia ray don't behave this way. You must slide the finger vertically over a portion of the screen to enable the notification dropdown, tapping would not automatically drop down the full notification screen. To me this sounds like a problem because it makes it hard to click buttons at the top of the screen most as of the time the damned notification menu drops down covering the whole screen.
I searched for an option under settings to change the notification settings but either I can't find it or there isn't anything to change it from tap to slide.
Regarding your question I'm not sure, I don't think so. The only issue I noticed (aside from the notification dropdown activated by tap (really annoying) is the camera:
If you set a lock option and unlock the phone by using the camera icon, and then you change the camera mode the phone locks itself again. Basically the 'unlock using the camera icon' let's you take pictures with the selected camera mode without unlocking the phone, but you still have to unlock the phone to use any other phone feature.
I suppose it is a software choice rather than a hardware one, however my samsung S4 and my old experia ray don't behave this way. You must slide the finger vertically over a portion of the screen to enable the notification dropdown, tapping would not automatically drop down the full notification screen. To me this sounds like a problem because it makes it hard to click buttons at the top of the screen most as of the time the damned notification menu drops down covering the whole screen.
I searched for an option under settings to change the notification settings but either I can't find it or there isn't anything to change it from tap to slide.
varignet said:
I made a video illustrating the issue:
http://youtu.be/YOXADb5NgPI
Click to expand...
Click to collapse
It does that for me as well, I think it's normal for this device, maybe Sony programmed it that way.
degraaff said:
It does that for me as well, I think it's normal for this device, maybe Sony programmed it that way.
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Click to collapse
Thanks for the fast reply, don't you find that the statusbar drops down accidentally too often when navigating the top portion of the screen? it's a bit annoying IMHO (or perhaps I have big hands )
I'll need to check in the play store to see whether there are apps that let you change the way the notification bar is activated
It hasn't bothered me, so far.
Though I just checked on my Xperia Z2 Tablet and it doesn't behave that way on that one. Maybe the Z3C's touch screen is just too sensitive, as a side effect of the technology that makes the glove mode possible?
https://www.youtube.com/watch?v=B60caaAbz4M
Has this never happened to you with this phone? Mostly when using it with one hand only.
degraaff said:
It hasn't bothered me, so far.
Though I just checked on my Xperia Z2 Tablet and it doesn't behave that way on that one. Maybe the Z3C's touch screen is just too sensitive, as a side effect of the technology that makes the glove mode possible?
https://www.youtube.com/watch?v=B60caaAbz4M
Has this never happened to you with this phone? Mostly when using it with one hand only.
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Click to collapse
No it hasn't (but I need to pay more attention when using a single hand, will get back to you ). I tend to use two hands because, being the device so smooth I need to be careful and fight gravity quite a lot, I managed to almost drop it two times as it tends to slide from my hand
varignet said:
No it hasn't (but I need to pay more attention when using a single hand, will get back to you ). I tend to use two hands because, being the device so smooth I need to be careful and fight gravity quite a lot, I managed to almost drop it two times as it tends to slide from my hand
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Click to collapse
Alright. Which firmware version is yours on, by the way?
It is sensitive, although for me it took me until now to see, I guess I don't tend to touch the very top of the screen.
techguyone said:
It is sensitive, although for me it took me until now to see, I guess I don't tend to touch the very top of the screen.
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Click to collapse
where do I find the firwmare version?
p.s.
Did you find a way to move apps to the sdcard? I can't seem to find an option to do so under settings apps.
Same
I have the same Problem with the sensitive notification menu... just lightliy tap anywhere close to it and it springs down and covers the whole screen. Coming from iOS where these things weren't even an issue, it's very annoying. It's currently the main reason why I want to try a different ROM.... Problem is I'm somehow unable to unlock my bootloader, and even then I'm not yet sure how to change the ROM. Damn, on iOS things were so simple... jailbreak tool, go to cydia, customise everything however I want....
varignet said:
Thanks for the fast reply, don't you find that the statusbar drops down accidentally too often when navigating the top portion of the screen? it's a bit annoying IMHO (or perhaps I have big hands )
I'll need to check in the play store to see whether there are apps that let you change the way the notification bar is activated
Click to expand...
Click to collapse
Not sure if this will solve your problem, but you can check out All In One Gestures from the Play Store and activate tapping the status bar to do "nothing" by leaving it blank.
Edited: N/m, just tried it, didn't work. Still a useful app though! I'm using it for full immersive mode, so that's kind of another way to solve the status bar problem.
boojay said:
Not sure if this will solve your problem, but you can check out All In One Gestures from the Play Store and activate tapping the status bar to do "nothing" by leaving it blank.
Edited: N/m, just tried it, didn't work. Still a useful app though! I'm using it for full immersive mode, so that's kind of another way to solve the status bar problem.
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Click to collapse
I gave it a go and it didn't work either, sony must do some lowerlevel tweaking to the notification bar.
I hope they fix it soon
Another sony dumb crap that I hate. It's so damn sensitive that it pulls down every time I use the phone to my ear. Sometime some quick settings activated and I had no idea wtf happened.
Dumb fuc.k sony is so annoying. Even my Z3C is rooted, I haven't found a way to disable this crap. Full of crapwares, cheap crappy glass and display, now this. Seriously all sony engineers and designers should just eat shi.t and die.
I thought I was alone in this. I've become fed up in call pull the phone away from my ear and it activates the pull down. Sigh.
Is it possible to fix ghosting? I have a slight ghosting where the status bar and navigation bar are, and is also visible with some tinted images, like full grey or red..
This is just how AMOLED screens work. They get burn in more easily, especially where the on screen navigation and status icons are. All Moto X have this, usually after only a month or two because they are on whenever the screen is on.
And it's not fixable?
I don't believe so. There are apps that can help "fix" screen burn, but I don't know that I'd really buy into it.
It is normal with AMOLED screens and I don't know that I would consider it a defect, as it is expected behavior with this technology.
alexhdkn said:
And it's not fixable?
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Click to collapse
try this. i use it on my plasma when, say, netflix logo stays on too long. i've never used it on amoled but it can't hurt.
http://www.youtube.com/watch?v=39HUG7QrQi8
I don't think it is fixable. I had it on my gnex and ran those "screen fixing" apps every night while I slept for a week with no improvement. When I got my moto x I made sure you hide the nav bar and use pie in an effort to prevent it. I use full screen mode in the browser as well for the same reason as most of my screen time is with the browser.
The only way to "fix it" is this app: https://play.google.com/store/apps/details?id=com.bengigi.screen.diagnostic&hl=en though it basically just evens out the burn in.
Hey all,
A few days ago, I bought a secondhand nexus 6. I've noticed some burn in (navbar) and I tried this app: https://play.google.com/store/apps/details?id=com.tinyroar.amoledburninfix. The last 2 days I've let it run around 2 hours in total. It looks like it does help wear the pixels evenly. But I've also noticed, this evening, that if I do the test mode (gray screen) right after the "fix mode", the navbar ghost is almost gone. But if I run the test mode after normal usage (so when I don't use the "fix mode" for a while" I see more navbar ghosting. So what can explain the difference? Is the navbar ghosting that I see on a grey background image retention? Does it mean that the screen isn't that much affected with burn in because I don't see the navbar after using the "fix mode" (invert colors)?
Also, when I use the grey screen mode, it looks like I see the "ghost" of the clock in the right upper corner. The thing is, I can see the hour and minutes that where shown on the screen last minutes before testing with the grey screen. Does that confirm that this is image retention?
I'd like to hear your thoughts
Greets,
Swa100
I don't quite understand this issue as well. I bought my Nexus 6 brand new. I have not had it for quite a full month yet. I am already seeing "burn in" / "image retention" / "ghosting" from the Nav bar mainly but the status bar as well. I can only notice it in the "Amoled Burn-in Fixer" app when on the test burn in grey screen. I can not notice it anywhere else. Every once in a while I will turn off adaptive brightness, max out brightness, and run the "fix" for about 15 minutes. It literally disappears / fixes it. However, a few days later, it comes back. This is why I just run it once a week or so. I feel it will help even pixel wear, and it appears to be working overall.
This seems to be a VERY common problem on the Nexus 6. Remember, Samsung is the only manufacturer of AMOLED displays. I am assuming that their quality control department has different grading for their panels. Highest they keep for themselves, second they sell, third they throw out? Also, I have heard that burn in is much less common on the Samsung S series and Notes which also feature AMOLED displays. This is due to Samsung featuring a home button and capacitive buttons on each side of the home button. (no nav bar) Also their status bar is usually transparent. It seems to me that Samsung is well aware that AMOLED panels are subject to burn in / image retention and they kind of stay a step ahead of it by having buttons rather than a nav bar and the transparent status bar. Also if I remember right, their status bar symbols and numbers are a light blue rather than white, which is the color that is the hardest on AMOLED displays.
Rektifying said:
I don't quite understand this issue as well. I bought my Nexus 6 brand new. I have not had it for quite a full month yet. I am already seeing "burn in" / "image retention" / "ghosting" from the Nav bar mainly but the status bar as well. I can only notice it in the "Amoled Burn-in Fixer" app when on the test burn in grey screen. I can not notice it anywhere else. Every once in a while I will turn off adaptive brightness, max out brightness, and run the "fix" for about 15 minutes. It literally disappears / fixes it. However, a few days later, it comes back. This is why I just run it once a week or so. I feel it will help even pixel wear, and it appears to be working overall.
This seems to be a VERY common problem on the Nexus 6. Remember, Samsung is the only manufacturer of AMOLED displays. I am assuming that their quality control department has different grading for their panels. Highest they keep for themselves, second they sell, third they throw out? Also, I have heard that burn in is much less common on the Samsung S series and Notes which also feature AMOLED displays. This is due to Samsung featuring a home button and capacitive buttons on each side of the home button. (no nav bar) Also their status bar is usually transparent. It seems to me that Samsung is well aware that AMOLED panels are subject to burn in / image retention and they kind of stay a step ahead of it by having buttons rather than a nav bar and the transparent status bar. Also if I remember right, their status bar symbols and numbers are a light blue rather than white, which is the color that is the hardest on AMOLED displays.
Click to expand...
Click to collapse
Try using the app to "fix" the burn in and check it directly after in the test mode. Then just use your phone for a few min and test it again. Do you also see the difference after a few minutes already? This must be image retention, right? So does that mean that the screen it's "normal state" is right after the "fix mode"? And the ghosting you see after a few minutes is just image retention?
My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Sony Z3C
SpookyAwol said:
My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Click to expand...
Click to collapse
I have had the same issue today and I have tried everything possible to fix it. You know your desperate when you search the tenth page on Google for help like I did... I didn't find ****. I then decided to turn of my phone completely instead of pressing the restart option and it fixed my problem! I cant guaranty it will work for you but its worth a shot if you haven't tried already.
Check if the glove mode option is turned off in your settings, Glove-Mode makes the screen more sensitive so it might be causing your problem!
I've had this same issue. A couple of weeks later the top side of the screen stopped functioning completely. The touch screen was broken. I got it fixed for free under warranty, Sony did a great job, within 2 weeks!
Test touchscreen
Faced same problem. Found out that it was touchscreen issue and got it replaced under warranty.
Run Touchscreen service test from the service menu and check that the top part of touchscreen is detecting touch or not, in my case top left corner was not working.
I have this setting turned off. It's been off since the day I got the phone in the mail but suddenly I'm starting to see the floating icon pop up. It's random. It doesn't happen when I pull the S-Pen out but I'll just have my S-Pen sitting next to my phone (outside the phone) on my office desk like I usually do, then I'll start using an app and suddenly I see the floating icon pop its head. I'll touch it then touch away from it on the screen and it disappears.
But it's randomly reappearing. Different apps, different times during the day. I've restarted the phone and clean cache here and there and it still doing it. So weird. Has anyone else seen this on their phone?
EDIT: I attached a pic I just now took with my S8 Plus to show you what I'm talking about. I'm in the S-Pen settings and you can clearly see the option for the floating icon is set to OFF yet it's still there on the side and you can see my S-Pen chilling next to the phone on my desk. I touched the icon, then touched away from the screen and it disappeared. I locked the screen, waited a few seconds, turned the screen back on and the floating icon reappeared.
Something is funky. I have no idea what's causing this.
I have a cheap Chinese-made leather case with poorly placed magnets that causes this behavior. It became so annoying that I stopped using the case (and the problem went away). Perhaps your problem may be a nearby magnetic field too.
I think the Note 8 is having some teething problems. I want that icon on my front page and have it turned on in the settings but it only shows when it feels like it? I suspect Samsung will address this situation when it updates the Note 8?
Ryland