Hi guys,
I'm still working on figuring out the connectivity issues of my O2X. My problem has been that my data connectivity intermittently drops out, and fails to establish one and move out of WiFi range.
I have completely reset my phone to stock with the latest updates available in Norway. This is baseband 622, and version number 10c. The problem I am consistently having is that whenever I have stayed on one connection type (WiFi or 3G/edge) for any length of time and then switch, the phone fails to establish a connection through the other service. This means that whenever I have been home connected to my WiFi for awhile and move out, mobile data is not established. Similarly, when I get home, it does not automatically connect to my home WiFi network. In both cases the solution is to turn on and off WiFi mobile data (sometimes several times) to re-establish the connection.
If I quickly moved in and out a range of my WiFi, the switches between the two connections without any problems.
This is with everything stock. Is there any point in trying the other basebands? I have tried a few of them already, but without consistently good results.
The alternative solution is to send it in for repair, but they will only tested, figure out that they cannot locate the problem because they do not have the funds stay with the same connection long enough, flash the phone with the latest firmware, and send it back. After repeat this three times, I'm entitled to a refund or a new device, but it means that I will basically be without my phone for around six weeks.
Any and all solutions are greatly appreciated.
Edit: I guess a possible solution is just to use Tasker or something similar to reset mymobile data connection when I leave WiFi, and regularly reset WiFi when on mobile data.
I believe I have the same problem.
The 3G data connection would drop about every 10 minutes.
I got the phone a week ago and it too came with 10c firmware and 0622 baseband.
I believe that this is a hardware problem because I have flashed other firmware + baseband combos and yet this same problem still occurs.
I have sent the phone back for repairs yesterday. I hope that they can fix this problem.
Again, its probably baseband related....
Same for me here
Sent from my LG-P990 using XDA App
Has anybody had any problems with their WiFi not connecting? My device seems to fail to connect to wifi after a couple of days and just sits trying to connect. Toggling WiFi doesn't seem to resolve it, and I have to reboot the entire phone to get it back online.
No problem here.
Connects very quickly, never seen it fail to connect, even on my works dodgy BT homehub 3, which used to tie my old Z3 compact up in knots..
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
gesongwei said:
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
Click to expand...
Click to collapse
I have a sd835 s8 and I haven't had any wifi issues whatsoever since launch. It's a sample size of 1, but I don't know if it's truly due to the sd835
I haven't had any WiFi issues. In fact my WiFi connections have improved using the XZ1 compact over the X performance (the X performance dropped its WiFi connections 3 times during my data transfer to the new phone)
I've had my XZ1c for about a week now (European model) and it connects to my home network (5G) normally. Signal strength is fine, although the galaxyS6 it replaced definitely had superior reception. I do have wifi issues, but only when already connected to the network. When the phone is asleep (screenlocked) it seems to lose an active connection. The wifi connection should be on at all times, even asleep. It will show the wifi symbol, but data apps don't load, and it will have lost the connection as remote for spotify connect (playing on my reciever). It will also switch to mobile data at random times with normal wifi signal strength (even though I toggled this function off in the developper settings).
I'm not sure if this is something that can be fixed through system updates. I haven't seen any forum posts with similar problems though, so I'll try to document what is actually happening before I contact Sony support.
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
Same issue here. Mine is Europe (NL) version. The upload and download speed can be very unstable. And especially when I take it a bit far way, even you see that it's connect to the wifi with full signal strength, it said internet is unavailable.
I'm not sure if this related to the system update of last weekend or not.
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
no problem here conecting to 5 and 2.4 wifis...
android_fury said:
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
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Click to collapse
I haven't gotten around to this yet. Do you still have wifi calling and volte available?
---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------
So far my wifi has been fine...
Mine is worst, i couldnt get it to connect at all but all my other device including xperia xa, xzp, laptop, Ps4 PS3, everything connect without any issue whatsoever, already excahnged once and still the same.
Think mine is struggling with either a single access point or VLANs. I need to dig further, but that requires buying a new AP - this phone is getting more and more expensive!
exactly same issue as Dashers describes with my XZ1c. I am not watching it closely, but it seems that it is hapenning after around 2 days online. Never happened before on same network with my previous Z3c, which had run months without restart and any problems whatsoever (till its display died
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resol... .
Click to expand...
Click to collapse
I have more or less the same issues, and a reboot always solves it. It happens with both routers form ASUS and Draytek.
Additionally I see issues with Spotify connect dropping or not being found on my Sonos (hardwired to LAN), but not so much to Chrome Cast Audio on the same network.
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
jrbmed08 said:
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
Click to expand...
Click to collapse
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
Didgesteve said:
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
Click to expand...
Click to collapse
Yes, wifi and BT scanning are both turned off in settings and have been since the beginning, but both seem to be happening anyway according to Google's Battery Historian tool. When I go back in to see if they've been toggled on by an app or something, they still appear to be off.
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
Click to expand...
Click to collapse
I have this exact problem. One second its 100% signal and is workin as expected. The other second it just drops and tries to reconnect like crazy. I have even had moments when i am unable to find my wifi after said disconnect. All my other devices is working like normal on my wifi. Using Asus n66u 5ghz.
I have been having the same issues as mentioned above with my XZ1 compact(european). My issues with dropping wifi signal seems to be happening when there are two different wifi signals to choose from. They are both on my local network. One is an extender due to the size of my house. When it can detect both signals, it can't make a decision on which one to choose. Once I remove a device(forget wifi device), it stays connected to the other with no problem. Since it isn't trying to compete with the other.
Has there been any improvement on this issue?
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
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Click to collapse
here does the wifi issue happen? just at home? on public wifis as well? work wifi? is your vpn turned on? thats a common thing that causes issues.
mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
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Click to collapse
Same problem started to happen recently with my phone but only with 5GHz WiFi.
Getting the same problem with 5ghz as well, have to shut it off and then reconnect to the router. Their networking coding is a disgrace, tons of complaints about it all over the place and Samsung does nothing.... I can't return my device but if you're still within the period of being able to, I would if I were you. I absolutely hate this device and all its problems.
I"m having a similar issue. First I noticed that LTE would stop working until I rebooted. Then the wifi would glitch up the same way. I'm not sure if it's the switch from one to the other, or what the deal is. The worst part is it's not repeatable. It just seems to do it randomly.
I have encountered the same problem with wifi dropping. I went to wifi setting and forget network and reboot. Punch the password back. Its working fine now. By the way im using the latest s10+ firmware rooted
Hi guys,
I was faced to the same issue since I bought my S10e. DO not mind the solutions proposed on generic sites (thecellguide.com, thedroidguy.com), they're garbage, totally irrelevant (reboot your phone, erase your cache blabla).
I've tried several hypothesis to troubleshoot this issue (very inconsistent wifi connection with my TPLink 4G routeur MR600, disconnecting every minute or so). In fact, tens...
And the final word seems to be, as observed by other users: 5GHz. After disabeling the option on my routeur (switching all traffic to 2,4GHz) everything is fine. For now.
Good luck
Chris (Fr)
I've also had this issue on the S10E where the wifi would be connected but no internet. After a few minutes it would no longer see the wifi. 5ghz of course. 2.4 no problem. I noticed this happened right after login to Samsung account. Now that I'm logged out Samsung account wifi is all good. I'm on the oneui 2 Jan sec update.
I have the same problem with my girlfriend's Samsung S10, it keeps disconnecting from 5GHz. Just now I switched her to 2.4GHz to see if it solves the problem. All our other devices (HTC One M9, 2x laptops, raspbbery pi 3, chromecast, google home) have no problem with the WiFi on either band.
Samsung really has a problem with it's network code, I also had a problem at work with Cisco APs when an Apple device and the Samsung S10 where on the same network it would bring the whole network down. It was some multicast bug where the Apple would announce itself as the gateway only when an S10 was present.
It's happened to me but never until after the last update. I noticed yesterday I was connected with no internet.
I have several different devices connected to my wifi and dont have any issues. When I connect my Note 9 to the network it initially works fine. After being connected for a while my internet seems to go down. My phone shows that I am still connected to the network but says internet may not be available. All the other devices in my home lose internet connection as well. I can't get back on to the internet until I power cycle my router. Sometimes it will happen immediately after connecting my phone and sometimes everything will work for a while before going down. It has never happened when the wifi on my Note 9 is off. It's pretty frustrating and I haven't been able to find solutions. Anyone got any ideas or had a similar experience?
@Finnmetcalf214
Sometimes, the router's memory becomes full and needs flushing in order to work properly.
If the router needs rebooting often or you find yourself unplugging your modem every few days, you might need to request a new modem from your ISP ( if they provided it ) or purchase a new router.
My XQ-AT52 (dual sim HK) became unusable after recent 58.1.A.5.441 update. Wifi constantly connects - disconnects every few seconds, and after several tries, it gives up then nothing would show up in wifi list. Tried airplane mode/reboot/factory reset/software repair and no luck.
After hours of desperately poking around settings and google, a weird workaround was found: turn on hotspot first, then connect wifi like usual. It keeps connected and fully working until the second hotspot gets turned off. I guess maybe an overly aggressive battery-saving rule was introduced in the update, wrongfully shuts down normal wifi connections and got overridden by hotspot. But I can't find any proof in logcat.
Hopefully this will be fixed in the next update.
Edit:
Upgrade to 58.1.5.474 did NOT fix this problem.
Upgrade to 58.1.5.530 and problem fixed.
I'm having a related issue with Xperia 5 II (XQ-AS52 Dual), seemingly since the same update 58.1.A.5.441.
For me the problem is that 5GHz networks work fine for around one day, then they get disconnected for no apparent reason. At this point, 5GHz networks won't show up in the list of Wifi networks until I restart the phone. Then I can see and connect to 5GHz again but the same problem re-occurs after around one day. Really annoying !
No issue though with the 2.4GHz networks apparently.
I wanted to downgrade to the previous firmware to confirm my suspicion, but can't find it on the web for my region (EU).