Please help MMS not working Page Plus Note 9 - Samsung Galaxy Note 9 Questions & Answers

Verizon phone NOTE 9 came with no APN settings at all, so there was no data.
I tried texting APN to 611611 per https://www.tracfone.com/apn but i get a robot replying saying it cant find my number so......
3 variations with APN found here https://bestmvno.com/apn-settings/page-plus-cellular-apn-settings/
Only tracfone.vzwentp makes data to work, but MMS still does not work.
2 of 3 variations dont even save. When i modify the value for MCC or MNC and go back, entire entry disappears.
Also tried
Page Plus APN settings for Samsung Galaxy Note9
Samsung Galaxy Note9 APN settings for Page Plus United States; Galaxy Note9 Page Plus LTE APN settings; 4G APN; supports LTE; Page Plus Internet & MMS APN settings, Samsung Galaxy Note9 compatibility with Page Plus, Explain Samsung Galaxy Note9 compatibility with Page Plus, Samsung Galaxy...
apn.gishan.net
Nothing helps. DATA works MMS does not.
I believe phone is unlocked but that shouldnt matter, its on verizon network.
I tried PagePlus support but i cant chat with support. They disabled chat so i cant get help there either.
Why ? Because i cannot make APN changes during call so i have to hangup, change, verify that its not working and call again. Thats not going to work.

Bump

Related

[A] AT&T Monthly Data Only APN Broadband Setttings

Since I've replied to about 4 threads already with the same answer, I figured I would post this here and maybe have it made a sticky.
If you have recently flashed a new non AT&T Rom (Euro,Gingerbread, Overcome, CM7, etc..) you Galaxy Tab will not have the correct APN setting for your monthly data sim from AT&T.
The fix:
Go to Settings
Wireless & Network
Mobile Networks
Access Point names and make sure you have one called Broadband (assuming you are on the ATT monthly data only plan)
If you dont, create a new APN:
Name: Broadband
APN: Broadband
Just leave the other options as is, save it & select it.
I think by default it comes up with the ATT wap.cingular APN which doesnt work with the Tab Data plan.
OMG You're a lifesaver!
I just flashed my respiffied $200 AT&T Galaxy Tab with Overcome 2.0, and have been beating my head into the wall trying to flash modems and do all kinds of resets.
Thank you so much!
Weird part is, I had this exact problem when I activated a data plan for the first time on my AT&T tab a few days ago. Checked, and I had I already had an APN called "APN Broadband" so I thought it was a different problem. After fighting it for a while, I decided to create the new one with the name "Broadband" with the exact same settings as the "APN Broadband" one, and it worked perfectly! Apparently, the name is critical!
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
fasterbug said:
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
Click to expand...
Click to collapse
BTW, my Galaxy Tab is rooted using SuperOneClick.
OK, now I'm confused. As previously stated, I changed the APN name to APN Broadband and APN to Broadband and the wireless data started working. I turned on wifi, opened some random web pages, then shut off wifi. Now I'm not connecting to AT&T wireless data. I check the APN's again and the tab reverted back to the factory ATT Broadband. I swapped it back to the new APN I created (APN Broadband) and still could not get data. Now I changed back to the factory ATT Broadband, still no data. I began searching for more input. After 5+ minutes, I saw the 3G icon and I can reach the internet and market. I am new to Android devices, so I may be wrong, but I am not convinced I am done working this issue. If anyone else is has encountered this issue and have permanently fixed it, please add some food for thought.
fasterbug said:
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
Click to expand...
Click to collapse
Very interesting, as the one I had named "APN Broadband" is the one that would drop service whenever I opened Market, and I had to do exactly what the OP stated in his post to get it to work.
On a side note, I have noticed that it switches back to the default "APN Broadband" everytime I cycle airplane mode. I have to go back into the settings and choose "Broadband" again. Maybe I should just delete the old "APN Broadband" APN and hope it doesn't screw anything up.
Delete it. It will only make things easier for you.
Thanks!
RichAP, thank you very much for the APN info!
I spent the morning trying various combinations of uppercase, lowercase, password, no password entries with the wap.cingular.com APN. I did a bunch of searches and finally found this post. Didn't believe it could be as easy as just entering "broadband" into the APN settings, lol.
My AT&T 7" Galaxy Tab is now up and running with Overcome 7 v4.1 and using 3G. Yay!
(edit: yes I posted this as my first post just so I could hit the thanks button.)
I know this is an old thread but it helped me out recently, however, I found I had to use a regular phone SIM in my Note 4 Edge to add the Broadband APN and then switch back to the broadband SIM. If anyone is searching this issue and having a similar problem I hope this info might be helpful.

Ativ S t889m and TMO LTE?

I have a Samsung Ativ S t899M (rogers) Win8 ohone. I am in Las Vegas and trying to get the LTE to work, I can see it I get 4 bars LTE but no connection, I have added fast.t-mobile.com in the internet apn, I downloaded the samsung apn and tried setting it there. Nothing. No data connection.
Odd think is when I Downloaded the Samsung APN tool I see Verizon - LTE Internet greyed out..
(and if I add in the apn for t-mobile i then get the option to reset to default. SO I am guessing I need to get rid of that Verizon LTE setting all together. Any ideas? Is there some menu I have to go into or eng code I have to plug in?
glenroebuck said:
I have a Samsung Ativ S t899M (rogers) Win8 ohone. I am in Las Vegas and trying to get the LTE to work, I can see it I get 4 bars LTE but no connection, I have added fast.t-mobile.com in the internet apn, I downloaded the samsung apn and tried setting it there. Nothing. No data connection.
Odd think is when I Downloaded the Samsung APN tool I see Verizon - LTE Internet greyed out..
(and if I add in the apn for t-mobile i then get the option to reset to default. SO I am guessing I need to get rid of that Verizon LTE setting all together. Any ideas? Is there some menu I have to go into or eng code I have to plug in?
Click to expand...
Click to collapse
nevermind I figured it out - had to delete all the information in both apn and internet settings then created the tmobile - lte in the added samsung apn app and nothing else..just that and it all works not. getting 18 down and 18 up!!
I had to also change the mode to IPv4 only - I lost connection as soon as I put it on IPv4v6.

Verizon Note 5 on T-Mobile

I have a Verizon note 5 that I want to use on T-Mobile. I changed the APN so data works but MMS does not. Anyone have an idea why? I walked through the APN set up with tech support so it should be right. I have tried both the stock messaging app and Google Messenger
There's no way it should work at all on TMobile. It doesn't have the correct bands.
Someone I worked with took their device to t mobile and also had the mms issue.

N960U1 hates Red Pocket Mobile (VZW MVNO)

So my Unlocked Note 9 works great on Verizon Prepaid, however, it does not work on the Verizon MVNO Red Pocket Mobile. This would have been great to know before purchasing a 6 month plan, but alas I am stuck. The sim works fine in my Moto G5 plus, so it has to be either Samsung or Red Pocket causing the problem.
Red Pocket has no specific APN settings for their Verizon plan, and Network mode says "LTE/3g/2g (auto connect)"
The device switches between full bars and no service. When there are bars, it says "device not registered on network."
Customer Service is confused and useless.
Has anyone else experienced this issue with their device or know how to fix it?
try this?
https://help.goredpocket.com/hc/en-us/articles/115003899488-How-to-Program-a-CDMA-Device
entropism said:
try this?
https://help.goredpocket.com/hc/en-us/articles/115003899488-How-to-Program-a-CDMA-Device
Click to expand...
Click to collapse
Thank you for the reply. Unfortunately those functions do not work without the device being seen as registered on the network, and network unavailability prevents it as well
Are you SURE you're on the CDMAV plan, not CDMAS, GMSA or GMST plans? The Moto G5 Plus would work with any of the 4, but a locked Verizon Note might not (I've heard Verizon changed their locking policy to be more restrictive with the Note 9, but may be mistaken).
entropism said:
Are you SURE you're on the CDMAV plan, not CDMAS, GMSA or GMST plans? The Moto G5 Plus would work with any of the 4, but a locked Verizon Note might not (I've heard Verizon changed their locking policy to be more restrictive with the Note 9, but may be mistaken).
Click to expand...
Click to collapse
I am positive. I checked, rechecked, and triple checked with CS agents over the course of many hours. It began with an imei verification in which they said it was compatible with cdmav, and ended with them saying that my device was not compatible with the cdmav plan and them hanging up abruptly.
rickyray9 said:
I am positive. I checked, rechecked, and triple checked with CS agents over the course of many hours. It began with an imei verification in which they said it was compatible with cdmav, and ended with them saying that my device was not compatible with the cdmav plan and them hanging up abruptly.
Click to expand...
Click to collapse
I had the same problem with my factory unlocked Galaxy S9. I found others with this issue here:
https://forum.xda-developers.com/galaxy-s9/help/unlocked-s9-register-verizon-mvno-t3768141
Someone posted somewhat of a workaround here which I did successfully for the month I was on Redpocket:
https://forum.xda-developers.com/showpost.php?p=76313042&postcount=18
Fortunately I still had my Pageplus SIM card available to do this trick. Any time my phone was rebooted I had to go through this process.
I am having the same problem with my unlocked s9. It is really annoying.
If anyone knows what Red Pocket can do from their end to fix this, please let us know.
hancerm said:
I am having the same problem with my unlocked s9. It is really annoying.
If anyone knows what Red Pocket can do from their end to fix this, please let us know.
Click to expand...
Click to collapse
Update: I have traded in my s9 with an unlocked s10+ and put the cdma sim. It works now! Hopefully, it will also work with future updates!
Possible Solution for Red Pocket-Verizon Problems
POSSIBLE SOLUTION!! (YMMV)
I had a similar problem when I upgraded to Android 10. I no longer had CDMA as a choice for Network mode. Here is the solution that worked for me:
Step #1:
Go to the phone dialer and dial *#*#4636#*#*
This will bring up a new screen
Select "Phone Information"
You will be greeted with a scary-looking screen with lots of stuff
Scroll down and look for "Set Preferred Network Type"
Select "LTE/CDMA auto (PRL)" from the drop-down
This will give you phone service... but not data.
STEP #2
To get data services, you will need to create an APN.
Go to settings/connections/mobile networks/Access Point Names
Click on add and enter the following:
APN Name: Verizon
APN: VZWINTERNET
MCC: 311
MNC: 480
Authentication Type: None
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
I found that this APN worked for me... (YMMV)
Hope this is helpful...
Yes, it's working for me -
Galaxy Note 9, RedPocket VW
NICE!!!
mm_hockey said:
POSSIBLE SOLUTION!! (YMMV)
I had a similar problem when I upgraded to Android 10. I no longer had CDMA as a choice for Network mode. Here is the solution that worked for me:
Step #1:
Go to the phone dialer and dial *#*#4636#*#*
This will bring up a new screen
Select "Phone Information"
You will be greeted with a scary-looking screen with lots of stuff
Scroll down and look for "Set Preferred Network Type"
Select "LTE/CDMA auto (PRL)" from the drop-down
This will give you phone service... but not data.
STEP #2
To get data services, you will need to create an APN.
Go to settings/connections/mobile networks/Access Point Names
Click on add and enter the following:
APN Name: Verizon
APN: VZWINTERNET
MCC: 311
MNC: 480
Authentication Type: None
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
I found that this APN worked for me... (YMMV)
Hope this is helpful...
Click to expand...
Click to collapse
Thanks mm_hockey! Your steps worked perfectly on my Red Pocket Verizon (VZW / CDMAV) S9+. After upgrading my phone to Android 10 and (at the same time) switching from carrier (but not ROM) unlocked SM-G965U to ROM-unlocked SM-G965U1, my previously working Red Pocket service and SIM stopped working. But now it's great!
mark ran said:
Thanks mm_hockey! Your steps worked perfectly on my Red Pocket Verizon (VZW / CDMAV) S9+. After upgrading my phone to Android 10 and (at the same time) switching from carrier (but not ROM) unlocked SM-G965U to ROM-unlocked SM-G965U1, my previously working Red Pocket service and SIM stopped working. But now it's great!
Click to expand...
Click to collapse
Funny, this steps working for my note 9, and does not work for galaxy 9 with the same Verizon Red Pocket plan. Now I am afraid to update my wife phone (s9+) to Android 10
mm_hockey said:
POSSIBLE SOLUTION!! (YMMV)
I had a similar problem when I upgraded to Android 10. I no longer had CDMA as a choice for Network mode. Here is the solution that worked for me:
Step #1:
Go to the phone dialer and dial *#*#4636#*#*
This will bring up a new screen
Select "Phone Information"
You will be greeted with a scary-looking screen with lots of stuff
Scroll down and look for "Set Preferred Network Type"
Select "LTE/CDMA auto (PRL)" from the drop-down
This will give you phone service... but not data.
STEP #2
To get data services, you will need to create an APN.
Go to settings/connections/mobile networks/Access Point Names
Click on add and enter the following:
APN Name: Verizon
APN: VZWINTERNET
MCC: 311
MNC: 480
Authentication Type: None
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
I found that this APN worked for me... (YMMV)
Hope this is helpful...
Click to expand...
Click to collapse
Yes, this was very helpful in getting my phone fully working again with LTE service, MMS, and phone service. Thank you!
Just to expand, from previous discussions I had with tech support I added some info to the APN settings in addition to what you had. I'm not sure what is and isn't necessary, but everything works with these settings and I'm afraid to remove any line to test that out.
MMSC
http://mms.vtext.com/servlets/mms
Multimedia message port
80
APN type
default,supl,mms
Also, my "Authentication type" is set to "not set" instead of the "none" that yours is. Probably doesn't matter but I thought I'd mention it.
BRMail said:
Funny, this steps working for my note 9, and does not work for galaxy 9 with the same Verizon Red Pocket plan. Now I am afraid to update my wife phone (s9+) to Android 10
Click to expand...
Click to collapse
Hate to bring this thread back from the dead, but this is the only information I found on this issue.
I'm trying to get this exact thing working on my Verizon Samsung Galaxy Note 9, however the indicated special number to dial doesn't seem to do anything. Did it work exactly that way for you as specified?

Is There Any Way to Enable VoLTE on SM-N960U?

So I have an AT&T branded, carrier unlocked, Samsung Galaxy Note 9 model number SM-N960U and I'm currently using Straight Talk as my carrier with a SIM card that uses AT&T towers. Voice Over LTE is disabled on it for AT&T towers and I've been trying off and on every time I get frustrated with my backup phone's cracked screen to find some way to make it function again but to no avail.
Anyone know of any magical fixes for this? I've done quite a bit of searching for answers and I've tried a bunch of things but not come up with any real fix for the problem...
Things I've tried include multiple different APN settings, turning on VoLTE Provisioning manually by dialing ##4636## (VoLTE Provisioned is grayed out with AT&T sim card but not other carriers cause of course it is), I've called Straight Talk and had them do whatever it is they do on their end multiple times with no success and unfortunately the only carrier we get signal with in my area is AT&T or I would be happy to just switch to a Verizon SIM. I also tried looking for a way to root the darn thing (and tried using the rom I found in another thread here to change it from N960U to N960U1 but mine must be on a different update than that rom) cause I'm sure with access I could bypass all AT&T's crap but my security update is too recent to allow for root access so I'm worried it may just be stuck...
Any ideas would be GREATLY appreciated! I'm so frustrated with this phone I'm half tempted to chuck it out my window lol.
Hi, @cloudyrei
I am currently on Old Folks Cellular/Consumer Cellular with an AT&T sim.
Had to change sim cards after the recent 3G shutdown because IMS no longer registered.
Are you using a launcher that can access activities on your N9?
If not, please download Activity Launcher from the F-droid store. I use it on N9 and N20U.
In the Activities menu, please search for: "Call Settings" - this will be found under Call Settings (com.samsung.android.app.telephonyui.hiddennetworksetting.MainActivity) and create a shortcut
"Mobile Network" - this will be found under "Settings" in Activities (com.android.settings.network.telephony.MobileNetworkActivity) and create a shortcut
"Phone info" is also listed under "Settings" in Activities (com.android.settings.RadioInfo) and create a shortcut
Please open "Phone info" and select "LTE only" at the "Set preferred Network Type."
This menu also shows Data network type and Voice network type, which should display "LTE."
On my N9, the "Call Settings" will not have anything selected underneath "Network" or "Band Selection."
Hopefully, you can access your mobile network settings for Straight Talk via "Mobile Network."
Then check settings for your SIM card status in "About phone."
Oh! Thank you for that app! That helps a lot so I don't have to type that string into the dialer every time!
Unfortunately this is what I'm looking at with LTE only selected and I also went through the whole list and tried every one of them just in case and they all look the same only with some variation in signal strength but that's about it...
You are welcome, @cloudyrei, and so sorry that I couldn't help you.
Please set your phone back to its original mobile network settings.
Please remove your screenshot because it has your phone number and other info on it.
Is your phone on Android 10, One UI 2.5?
I looked around for Straight Talk's (AT&T) APN settings, and found this:
Straight Talk APN Settings for Android 2023 - 5G 4G LTE APN USA
Straight Talk Verizon AT&T T-Mobile US 5G 4G LTE 3G Internet and MMS Settings for Android Galaxy S9 S8 S5 S6 S7 M21 M31 F41 S20+ S21 S21+ 5G Tab Note On HTC One Desire Wildfire LG Optimum Xperia LG APN Settings by SMS Text APN to 611611 Straight Talk APN for Android On the
www.apnsettings.org
Before tinkering with your apn settings, you may want to contact Straight Talk to confirm you have 4G LTE.
I had to contact the service provider for a new sim card because it would not register the IMS.
Here's the settings on my N9:
Oh heck you're right! I thought about that maybe having my info on it awhile after I put it up but forgot to go back and check! I haven't gotten any weird calls yet at least so woo!
Yes my phone is on Android 10, One UI 2.5
I reverted the mobile network settings and tried the other APN and it does make it so the mobile data works, however, I still can't make phone calls or text.
I'm sure I have LTE as all of the things function normally with the sim in the backup phone with the cracked screen I have, It's a Galaxy S10.
Here's my settings in the Note 9 as of now. I cropped out the part with my number and such this time lol.
Are you turning off the power in your N9 when you place the SIM card in it, @cloudyrei?
Thank goodness you did not receive any strange phone calls. lol
Does Straight Talk send you a "configuration message" via text for your APN, SMS, and browser settings when you place your SIM in your N9?
I do not download the configuration message for APN, SMS or browser settings.
I noticed that downloading each one changes the default SIM.
If you downloaded the configuration message settings, you could try setting it back to the default settings for your SIM by going into "Settings," "Connections," "Mobile Networks," then "Access Point Names."
Then reset to default by clicking on the 3-button menu.
Please power off your N9 if you reset the SIM.
Remove SIM, wait a few, Insert SIM, then power on.
My sim settings for AT&T:
MVNO reseller
Name: MVNO Reseller
APN: reseller
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.mobile.att.net
Multimedia message proxy:
proxy.mobile.att.net
Multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: None
APN type: default,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Turn APN on/of: APN turned on
Bearer: Unspecified
Mobile virtual network operator type: GID
Mobile virtual network operator value: 2AC9
I don't think there should be any spaces between the items listed for APN type.
If this doesn't work, I hope someone can help you.
I had to request a new SIM from CC after the 3G shutdown.
The IMS would not register on the N9 or N20U.
The SIM card I had to replace was originally used in an unlocked Galaxy Note8, which was on Consumer Cellular network with a T-mobile SIM.
The new SIM is an AT&T SIM.
I remember reading that some N9 owners had problems after the 3G shutdown and had to get a new SIM.
Then, I tinkered around with the "Phone settings," (from Activity Manager's shortcut) and set it to LTE only.
jsusang said:
Please open "Phone info" and select "LTE only" at the "Set preferred Network Type."
This menu also shows Data network type and Voice network type, which should display "LTE."
Click to expand...
Click to collapse
Sorry to bring this back from the dead, but I bought my sister a Note 9 specifically for the deprecation of 3/2G.
Verizon finished sunsetting their towers recently and now my sister's N960U cannot even connect to the towers that would send config messages. And "VoLTE provisioned" is not enabled.
This sim works in other VoLTE phones and gets provisioned. Its only the N9 that won't provision.
One thing I noticed was the IMEI number under Phone Info is one number off from the IMEI that shows under "About Phone" is this normal?
I would figure that the IMEI should be complete in "Phone info" and maybe thus us the reason why Straight Talk can't provision VoLTE?
@rjones97
My apologies for replying so late to your questions about your sister's Note9.
Were you able to receive service with Straight Talk for her phone?
Unfortunately, we haven't. Straight Talk support is assuring me that everything is configured correctly on their side. The last thing they did was submit a report to Verizon about the account. They said to expect a reply the next day, but nothing came through.
Hi, @rjones97
Is your sister's N9 unlocked?
If your sister had service w/ Verizon/Straight Talk before Verizon ended service for 2/3G, you may want to ask if they will send you another SIM card for her Note9.
I had to get another SIM (AT&T) from Consumer Cellular because the IMS service would not register.
Or you could try these settings on this webpage to see if her phone will work.
Straight Talk - Verizon APN settings:
(Please read through the "comments" if you run into any problems to see if they may help)
straight talk Verizon apn settings – easy setup guide
Correct Straight Talk verizon Apn Settings - fastest and most updated LTE APN Settings. Name: straight talk, APN: ACCT.TF.GW6.VZWENTP, username: blank, pass
apn-settings.com
Straight Talk - Verizon APN settings for troubleshooting MMS not working:
https://apn-settings.com/straight-talk-mms-not-working/https://apn-settings.com/straight-talk-mms-not-working/
I hope this helps you set up her phone so she will have service.

Categories

Resources