Related
There I said it – let the flaming begin that there are too many similar posts.
But seriously – why keep the bad comments and opinions in one thread. You know what - HTC CEOs, VPs aren’t going to go through each thread and post to look for bad comments, because those guys don’t have enough time.
New guys who want to buy a new HTC device aren’t going to go through each thread either.
So bad comments / opinions need to be out there and be seen by everyone.
The problems with my HTC are: squeaky front/back plate. Scroll wheel pops out of its socket sometimes.
I was contemplating of getting the HTC Diamond – since it does look nice. But I’d rather spend my money on a new company which should be given a chance – Velocity Mobile http://pdadb.net/index.php?m=specs&id=1287
http://www.velocitymobile.com – I think it looks pretty nice.
If something is made in china it’s probably crap, but when it’s designed and made in china .........
might as well purchase a CECT_P168
You’re joking right– CECT has garbage specs, they slapped together a bunch of parts, it doesn’t even have EDGE
Velocity on the other hand: Wm6.1/UMTS/HSDPA 850/1900/2100/Quad Band GSM/aGPS/MicroSD/2.5mm jack/miniUSB
what he was saying, was what you can pretty much expect from this "Velocity" cell phone. Garbage build quality, coupled along with legendary chinese customer service support!
Velocity Phone
Actually, the Velocity phone is quite nice looking, and has MicroSD card slot
nphil said:
he was saying that was what you can pretty much expect from this "Velocity" cell phone. Garbage build quality, coupled along with legendary chinese customer service support!
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Click to collapse
correct that was exactly what I was saying. However, I did not feel a need to be straightforward with someone who posts threads titled "HTC-Bad Company-that doesn't respect it's customers"
Taninpv said:
Actually, the Velocity phone is quite nice looking, and has MicroSD card slot
Click to expand...
Click to collapse
Ok purchase the device and let us know how it works for you. If many considered purchasing this phone I am positive that some idiot out there will make a thread titled "Velocity-bad company-that doesn't respect it's customers"
Velocity is based in Seattle, WA, USA and London. That speaks for itself, the people hired here aren’t some 3rd rate designers/developers.
I will buy a Velocity and won’t set my expectations super high and you buy your next HTC and bend over.
Look at it this way: HTC is established company that just released a new Kaiser ROM and didn’t test that Skype works. WTF is that?
sashi123 said:
Velocity is based in Seattle, WA, USA and London. That speaks for itself, the people hired here aren’t some 3rd rate designers/developers.
I will buy a Velocity and won’t set my expectations super high and you buy your next HTC and bend over.
Look at it this way: HTC is established company that just released a new Kaiser ROM and didn’t test that Skype works. WTF is that?
Click to expand...
Click to collapse
I understand. I saw the thread trashing HTC and I got upset. I had a long day and I am tired of seeing people trash HTC or the Kaiser because I love my device. In fact many users who own a Kaiser/Tilt who broke their previous one have bought a new device, which leads me to believe they too love their device. I apologize for my harshness but I am just really sick of these threads.
I reviewed the links you provided before I posted and the phone does look nice. However, their other device looks like a blackberry and one looks like a diamond. That alone would keep me away from making an initial purchase.
I hope you try the device and report back to us one day and prove me wrong.
*edit: I paid $210usd for a brand new tilt w/o a contract, no bending over here sir maybe you like to do that in your spare time.
sashi123 said:
Velocity is based in Seattle, WA, USA and London. That speaks for itself, the people hired here aren’t some 3rd rate designers/developers.
I will buy a Velocity and won’t set my expectations super high and you buy your next HTC and bend over.
Look at it this way: HTC is established company that just released a new Kaiser ROM and didn’t test that Skype works. WTF is that?
Click to expand...
Click to collapse
Well atleast HTC DOES release new roms periodically. The improvements might not be phenomenal, but they are significant none the less. I've had a couple of sony ericcson's and motorola's and none of them have released firmware upgrades as much as HTC does.
SE declares a shelf life of 2 years for almost all devices, during which they release maybe 2 or 3 updates. I had an M600i and it was extrememly buggy, and practically ZERO response from SE made me return it.
Same goes for motorola, the only people doing something to improve the firmware on phones are the russians, who painstakingly develop all sorts of hacks/mods to make up for the bugs/missing features
So yeah, if you want to take your chances with a relatively new(i think?) company and trust them to release regular updates, go for it and let us all know!
Btw, as for the whole driver fiasco, honestly, how many of you would notice, and how many of you would complain if the dev's here did not discover and announce that the kaiser did not utilize the imageon hardware at all, and was infact crippled?
Hi all, as far as you know will this unit support the "over the air" software upgrade that other and less expensive devices already are said to support?
Thanks
Ps. I have an hd2 running windows mobile and I'm getting tired to soft reset the unit almost once a day. I saw android is really stable compared to win mobile 6.5 so I'd like to switch. I must confess, the only thing that prevents me from doing so is the lack of an offline gps navigator like tomtom, the best one.
No one really knows if there will be OTA updates.
Why dont you try flashing android on your HD2? Look in the HD2 section here on XDA.
Thanks, but I can't afford to brick my pda...
Yes there is an OTA menu
Thanks it would be a pity not having this possibility in such a device! But I'm doing a consideration: is it worth it to spend all this money when technology and most of all Android's development is bringing innovation at such a pace? I mean, one can buy a cheaper X3, Huawei. It should work without flaws and would mount the same os...what do you think?
Buying cutting edge stuff is always going to cost lots.
The differences between handsets aren't really that great. If you're worried about money, wait until this handset and others are released and buy one of the current handsets which will probably be reduced.
tatwamasi said:
Buying cutting edge stuff is always going to cost lots.
The differences between handsets aren't really that great. If you're worried about money, wait until this handset and others are released and buy one of the current handsets which will probably be reduced.
Click to expand...
Click to collapse
That was close to my philosophy, I mean when I bought my first pda in 1999 I wanted it top notch in order to last and I kept it until 2004 when I bought another pda top of the line. It lasted until last September when came the HD2. It is a beautiful machine but all of a sudden it seems to be old compared to all those android that are coming out with a continuous flow and I cannot stand anymore all those necessary soft resets and strange behaviours....
So probably it's time to spend the less possible and chose pda like to new X3 huawei, with all inside, ota and gingerbread. Mind changes and this is the case...
Android's too fast moving to really have anything be future proof. Check out the G1/Dream, released October 2008, Nexus S, December 2010.
Big difference. Admittedly the difference between the Nexus One and Nexus S isn't that great but it seems that they're 2nd Gen devices while this Dual Core stuff might be what you could call the third Gen.
Wether they are or not it'll be unlikely that anything you purchase today running Android will look anything but prehistoric in five years time.
As for your HD2 being a PDA, what do you need? Any phone will do what a PDA did ten years ago.
Well I call pda all those devices cause I saw them being introduced in the market more than ten years ago. I use the hd2 for push email, contact sync ota, calendar ota, sat navigation, documents in excel and word, sms sending via web with jacksms, web surfing and LOTS of other thing, among them, safe storage of sensitive data.
I still call them pda cause that's what they have been created for. Now they can communicate and even call, or allow you a call...but the core is that.
Nice chat.
Have a good evening, must go to bed now.
Yes. i used OTA for upgrading, yesterday.
There's also an LG updater Application which will check and install updates. So I guess both bases are covered.
//Dave
Providing it works.
FOTA updates are not working for the T-Mobile branded unit. Comes back with validation error.
yyhoney said:
Yes. i used OTA for upgrading, yesterday.
Click to expand...
Click to collapse
From 2.2.1 to 2.2.2 I guess??
I am very annoyed. I bought a P20 Pro in Twilight from Car Phone Warehouse, in the UK; it arrived yesterday. On first boot it showed Huawei 1st and 2nd splash screens. All subsequent boots with a Three network SIM installed all show the 2nd boot screen as a pig-ugly Three logo. Shutdown is the same.
Its a bit like me buying a broadband service from British Telecom. And as soon as I connect up my router, they send a man round to repaint my front door with their logo! How can this be?
.
But there's more; my browser home-page was set to Three; why-on-Earth? Who in their right mind would want Three as a Homepage? Doh! And they also scattered a few odds and sods of applications for me to remove.
I had a look around and it seems there is a 'cust' folder at / which has stuff to decide if its EE O2 Vodafone or Three. And it crams cr-a-p in you do not want or need.
Removing the Three SIM and trying an O2 SIM did not remove the Three banding. So that means if I wanted to sell it at some point next year I would l would not get as much as if it were free of the THREE grot..
Today, I took my phone back and got a refund. But I've got a complaint running with Three and I'll take it all the way to the Ombudsman. I'll also contact the THREE CEO. I also include contact details from Companies House for their CEO for anyone else who may wish to direct their displeasure at a phone being defiled in this way.
HUTCHISON 3G UK HOLDINGS LIMITED
https://beta.companieshouse.gov.uk/company/03918124/officers
CEO DYSON, David Richard
Correspondence address
Star House,, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH
How do the Telecoms get away with this sh-i-t?
Did you buy it as being on the 3 network with a 3 SIM? It is annoying as CPW phones are normally unlocked but it is no different than if you had bought it direct from 3 - is it?
I bought mine in CPW and so such problems, had Vodafone and EE sums in it.
Rheumatoid said:
Did you buy it as being on the 3 network with a 3 SIM? It is annoying as CPW phones are normally unlocked but it is no different than if you had bought it direct from 3 - is it?
Click to expand...
Click to collapse
No I bought it as a SIM free (thus unlocked) phone.
gmlogan said:
I bought mine in CPW and so such problems, had Vodafone and EE sums in it.
Click to expand...
Click to collapse
What region code do you have? Mine was C782.
croques said:
I am very annoyed. I bought a P20 Pro in Twilight from Car Phone Warehouse, in the UK; it arrived yesterday. On first boot it showed Huawei 1st and 2nd splash screens. All subsequent boots with a Three network SIM installed all show the 2nd boot screen as a pig-ugly Three logo. Shutdown is the same.
Its a bit like me buying a broadband service from British Telecom. And as soon as I connect up my router, they send a man round to repaint my front door with their logo! How can this be?
.
But there's more; my browser home-page was set to Three; why-on-Earth? Who in their right mind would want Three as a Homepage? Doh! And they also scattered a few odds and sods of applications for me to remove.
I had a look around and it seems there is a 'cust' folder at / which has stuff to decide if its EE O2 Vodafone or Three. And it crams cr-a-p in you do not want or need.
Removing the Three SIM and trying an O2 SIM did not remove the Three banding. So that means if I wanted to sell it at some point next year I would l would not get as much as if it were free of the THREE grot..
Today, I took my phone back and got a refund. But I've got a complaint running with Three and I'll take it all the way to the Ombudsman. I'll also contact the THREE CEO. I also include contact details from Companies House for their CEO for anyone else who may wish to direct their displeasure at a phone being defiled in this way.
HUTCHISON 3G UK HOLDINGS LIMITED
https://beta.companieshouse.gov.uk/company/03918124/officers
CEO DYSON, David Richard
Correspondence address
Star House,, 20 Grenfell Road, Maidenhead, Berkshire, SL6 1EH
How do the Telecoms get away with this sh-i-t?
Click to expand...
Click to collapse
Is it actually sim locked to carrier or network branded to carrier. Hopefully just the latter as I've got 2 the first one once I inserted a O2 sim then restarted and downloaded a few O2 apps but no O2 splash screen. I've not tried inserting my Vodafone sim yet, really hoping its not simlocked to O2.
Sorry off topic but I made a question about shortcuts in the question and answers section. It's just a simple question, but i dont think anyone will bother to answer. Just wondering if someone could take a look and try and help me. Thread is just called shortcuts. Thanks lol.
Sent from my [device_name] using XDA-Developers Legacy app
And as a bit extra. I do not use Facebonk; never have; never will. And reading the news today about Suckerburg, in a while no-one will. But if you look under Apps there are three Facebonk system level apps running in addition to the one in the app drawer that I immediately removed, when setting up the phone. They are busy collecting your data no doubt. They can be disabled. But I'm starting to dislike Huawei.
They're all at it, though. I have Sony TV. I don't use Netflix; prefer to torrent; but my TV is calling Home to Netflix all the while even when 'off'!
jadaress1 said:
Is it actually sim locked to carrier or network branded to carrier. Hopefully just the latter [snip]....
Click to expand...
Click to collapse
Hopefully neither!!! if you bought it as SIM free no-one has any right to defile your property with their branding!
The Phone remains unbraded, even if it looks like that. Just do a factory reset and insert a SIM from another carrier and it's going to install it's apps and customizations as a so-called "Firmware Update". The carrier customizations are installed alongside the regular OTA Updates, so you even won't have to wait for updated customizations if a FW update becomes available This is part of the deal between Huawei and the different carriers to keep phones branding-free and still be able to push apps and other carrier-specific optimizations to the phones. Like it or hate it, it's up to you.
croques said:
What region code do you have? Mine was C782.
Click to expand...
Click to collapse
C636, dual sim
croques said:
Hopefully neither!!! if you bought it as SIM free no-one has any right to defile your property with their branding!
Click to expand...
Click to collapse
I know, might just stick with my S9.. We'll see
Sent from my [device_name] using XDA-Developers Legacy app
gmlogan said:
C636, dual sim
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Click to collapse
Well that's not a European phone but Asia/Pacific. It works .... mainly ... but in the countryside you may have problems as the long range 800 and 850 MHz bands are missing. Did you know when you bought it that it wasn't for this region?
And did you get problems signing in for Huawei ID?
Three phones are supplied unlocked, so it hasn't been simlocked.
Factory reset should remove branding.
Sent from my CLT-L29 using Tapatalk
orangecroc said:
Three phones are supplied unlocked, so it hasn't been simlocked.
Factory reset should remove branding.
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
Firstly it wasn't a Three phone! I bought it SIM free from CPW - an independent retailer of phones as far as I am aware.
And secondly, no, when it was factory reset it retained the Three branding. In the CPW shop the assistant put an O2 SIM in the phone and it still remained Three on the splash screen.
Aavion posted earlier
aavion said:
it's going to install it's apps and customizations as a so-called "Firmware Update". The carrier customizations are installed alongside the regular OTA Updates, so you even won't have to wait for updated customizations if a FW update becomes available
Click to expand...
Click to collapse
if I understand Aavion he's saying the branding will disappear after a while. But that only happens for the big four Telecoms. If you've a Virgin or GiffGaff or Tesco SIM in what happens then? I bet your life the phone will remain on the last brand recognized.
So we know the C782 is branded. We know that some bums are selling C636s seemingly VAT free from Hong-Kong and Ireland. And they remain unbranded but compromised; they do not have either 800 or 850 Mhz radio bands - the longer wavelengths that penetrate buildings and give a better reception, and very necessary in the UK.
Here is a short video of a C636 failing to work with Android Auto:-
https://drive.google.com/open?id=1OYpgqqlnOLXn3aPam8_4tIltvm82xeCl
Anyone with information about the branding on C432?
croques said:
Firstly it wasn't a Three phone! I bought it SIM free from CPW - an independent retailer of phones as far as I am aware.
And secondly, no, when it was factory reset it retained the Three branding. In the CPW shop the assistant put an O2 SIM in the phone and it still remained Three on the splash screen.
Aavion posted earlier
if I understand Aavion he's saying the branding will disappear after a while. But that only happens for the big four Telecoms. If you've a Virgin or GiffGaff or Tesco SIM in what happens then? I bet your life the phone will remain on the last brand recognized.
So we know the C782 is branded. We know that some bums are selling C636s seemingly VAT free from Hong-Kong and Ireland. And they remain unbranded but compromised; they do not have either 800 or 850 Mhz radio bands - the longer wavelengths that penetrate buildings and give a better reception, and very necessary in the UK.
Here is a short video of a C636 failing to work with Android Auto:-
https://drive.google.com/open?id=1OYpgqqlnOLXn3aPam8_4tIltvm82xeCl
Anyone with information about the branding on C432?
Click to expand...
Click to collapse
My c782 is not carrier branded. It's sim locked to three ireland as I bought from then. After 140 euro of top ups, I can get sim unlock code for free.
Sent from my CLT-L09 using Tapatalk
Mine was purchased through O2 directly online, it has no branding, and it currently using an EE sim card.
I would place the blame with either 3 or carphone not Huawei.
My C782, was bought online for an O2 contract but branded itself 3 when I put my other contract's 3 sim in.
The branding is in the Cust folder in root. It has folders for EE, 3, O2, Virgin & Vodafone, although the 3 folder is the only one with a custom bootanimation in it. I don't know if this is because the others were deleted when the branding took place or if 3 is the only network that changes the bootanimation, you'd have to unpack a C782 rom to see.
Unlocking the bootloader appeared to produce a full reset, including clearing internal memory (at least it did on mine), so one would imagine that relocking, unlocking (& maybe flashing new update) would return the phone to unbranded. Unfortunately I unlocked the bootloader before putting the 3 sim in, so I don't know
Still angry - draft to CEO of Three
David Richard Dyson
Chief Executive
Hutchison 3G UK Holdings Limited
Star House,
20 Grenfell Road,
Maidenhead,
Berkshire,
SL6 1EH
Dear Dave,
I wouldn’t normally have the temerity to address a Chief Executive by his given name; I see you post it around the Three website though, so I trust it will be acceptable to you; accept my apologies if not, Dave.
I write about my experience with Three over the past 9 months and recently. Forgive my long-windedness, my style and any poor erudition you may discern. I wish to appraise you of all circumstances fully. I would imagine any CEO with his/her finger on the pulse of their business would gladly accept raw customer feedback.
I will start, out of sequence, with recent happenings. This is going to be very raw – I’m very still angry. My prose may betray me.
On Tuesday of this week I ordered an Huawei P20 Pro phone from Car Phone Warehouse. I bought it SIM free and paid nigh on £800 for its bright-shiny newness. It was a wondrous thing to behold and I began to like it immediately. I placed my Three, monthly contract, SIM in and switched on. During set-up I was a little concerned to find an application open; one of yours which required me to accept something or other. I did not wish anything of Three on my phone but could find no way of going forward in the set-up process. So I shut the phone down and restarted. I don’t suppose you can imagine my consternation, my growing anger, my rage even, when I saw a Three logo on the second splash screen of boot-up.
When I was able to look closely at MY phone if was littered with your, (well, Three’s; I’m using ‘your’ and ‘you’ for the Three body corporate; I’ll leave you to interpret), dross…. My phone was littered with your dross. My browser had been redirected to always start on Three! There was a Wuntu app and I guess a Candy-Crush wannabe also littering my phone for which I had no need. You’ll no doubt say customers like this. No Dave, we don’t!
I do have to ask the questions. Why? When did I give Three permission to do this? Why can’t I remove all it? Apps and the home screen setting went easily enough. The splash screen was written in to place with system wide permissions and only apps signed with an Huawei key can do this, as you know. So that means you conspired with Huawei to do this to me! You had meetings about it; you thought it would be a - ‘good idea’. For whom? Who in their right mind would ever imagine, even in the wildest depths of stupor that phone users would like to have a crass, badly drawn figure 3, looking as if it has dragon scales, to adorn their phone. All displayed on the brightest eye-screwingly bright-whiteness. I really cannot fathom the stupidity; the arrogance, the paternalism you must exhibit to allow you to make these assumptions for me, Simply crass, Dave, on your part in 2018. And be in no doubt, ‘you’ and ‘your’ here refers to the personal you.
To be be clear, Dave, I bought a phone from an independent retailer, I purposely avoided Three stores and, excuse me, I don’t normally revert to the vernacular but it seems the only way to express my rage, I find your **** all over my phone! How can this be? By what right do you do this?
Imagine for moment you have changed broadband supplier at home. (I mean ‘you’ the person here. I’m sure you get it.) The new router arrives and you connect up, you enter the password and start web-surfing. A moment or two later a van pulls up outside and workmen start to repaint the front door of your house in the colours of the broadband provider’s logo. But more, the workmen enter your house, unasked, and reset your computer to always start at the broadband providers home page in the style of the now defunct AOL and Compuserve. But, still more, the workmen then proceeded to place scatter cushions with cartoon prints around the sitting room.
I imagine you would be outraged at the defiling of your home in this way.
I am outraged that Three has defiled my phone. I am so outraged that the phone was returned to CPW for a refund yesterday.
What can you take away from this, Dave? Well, I note you are one of those policy-on-paper guys. It’s so easy isn’t it. You have an 11 o’clock with a few other execs – they’re only a bit younger than me I see and likely over-the-hill too. You all throw something together that you think will impress the punters; you put it out there and go to lunch. But you’ve forgotten it all since haven’t you, Dave?
What is your policy now? What is it that your mission statement says?
Let me show you part of it:-
Our commitment to #makeitright is reflected through the way we do business.
We’re dedicated to running our business responsibly.
From respecting human rights and upholding ethical standards to using innovation to make things better for our people, customers and communities.
We recognise the positive impact that we can have when we make the most of our skills and resources to address some of the most pressing social and environmental issues. Especially when we engage our people, customers and supply partners to achieve more together.
How does any of that fit what you have done to my phone, bought entirely independently and now defiled.? A factory reset and a non Three SIM inserted did not remove your splash logo on start-up and shutdown. So straight our away the phone has it’s second-hand sale value reduced significantly. Your decision did that; responsible; ethical, you think? Respecting human rights; do you? My right is to have a phone as I bought it; all I buy from you is airtime and the carriage of my data packets, that’s all; nothing more. Do that and you might begin to be ethical and make things better for people, but at the moment you are just dishing out grief.
To #makeitright I suggest you ask one of your developers to write an app to remove your pernicious dreadful defiling dross. Get the app written; release it into the wild and apologise. Go on #makeitright!
And while I’m talking about #makeitright, why is it that the data rate for a text message or multimedia messages per megabyte costs tens or hundreds of times the cost of a IP data per megabyte. I’ve never understood why you do that; ethical, responsible? No, I don’t think so; and I bet you don’t too. Go on Dave, #makeitright!
To continue about making things better; who on earth designed your logo? Was it even designed professionally? There are no two ways about it, Dave, it is ugly and to me, meaningless. I hope you didn’t pay much for it! The blooming thing is a lighthouse consuming God-knows-what number of milli-Watts before the phone’s brightness control comes on stream. It blasts the screen with full power to every red, green and blue light emitting diode. (Yes, I had an OLED screen.) That’s really clever of Three isn’t- help deplete the battery for no good reason; (that’s irony there, Dave). Save battery! Invert the colours! Save lives! Invert the colours! (Wasn’t there a French hostage recently too afraid to turn her phone on, fearing the screen light would be spotted by her captor?) But you haven’t thought around this have you? You’ve been there long enough in Maidenhead though. Shame on you. Perhaps you’ve risen to peak incompetence – I don’t want to be be rude but people in Human Systems sometimes do get to a level and coast along in a fuddle. Is that you now, Dave?
So – where did we get to. We decided you are a policy-on-paper sort of guy, rather than actually putting policy into action. I don’t suppose anything I say will get you to change. People don’t generally. But optimism drives me to give it a go!
Guys on xda-developers.com tell me that only Three in the UK customize the Huawei splash screens with their logo. I wonder why the others were so constrained? What do they know that you don’t,, Dave? Perhaps they are more policy-in-practice people – do you think that might be it? Perhaps they listen to their customers, Dave. Could that be it?
Now I started my rambling whinge, for this is what it is, saying that all the dross you’ve been putting my way started 9 months ago. I was in New Zealand visiting my grandchildren when my phone rang in the middle of the night (New Zealand is 13 hours ahead, remember). Next morning a web-search revealed it was your lot; making a sales call I suppose. And it kept on happening.
My sister, back in the UK, was quite ill at the time and I needed to check who was calling because the call could be important. But Three kept ringing me nightly – 2 or 3 am. Each time I duly refused the call. Eventually I downloaded a call blocker. But that did little good because you’ve got many conjugations of number endings for your call-centre. So I might block 0333 338 1021 but next time the last two-digits would be something else. So all that repeated calling you do when calls are declined, ‘ethical’ is it, Dave, in your book?
Repeated calling in the middle of the night; ‘using innovation to make things better for our people, customers and communities’. Could Three not detect I was roaming, Dave? Did no-one there ever think that calls might be a nuisance in different time zones, Dave? (Dave, know this: I, and many other people, always find them intrusive, I’m a pro-active consumer, Dave. I tell you what I want. I don’t want you telling me; ever.) Whenever I sign-up anywhere I always refuse marketing. Its academic now, the GDPR will close your abuse-of-process down. From today your customers can set the dogs on you; and about time too.
But you are a policy-on-paper guy. You don’t have to worry about all this do you? The web page looks lovely; that’ll get the punters in! You’ve got to have come from a PR/Marketing background haven’t you? You are not like normal people. I met a woman once who was a rep for a pet food company. She really believed her products were superior to those of her company’s competitors. Is that it, Dave? Do you think Three is superior? Let reality bite, mate. Take a user-trip around Three as any customer might. You’ve never done that, have you?
I walked into a Three shop today and discovered that because I’m SIM only I don’t get access to your 800MHz band; ‘4G Voice’ I think he called it. Why, Dave? My money not good enough? Why am I on a second-class tier with less signal strength in buildings and in the wilds than those Three users who bought a Three phone? That cannot be right, Dave, can it? You are not really ‘respecting human rights’ by discriminating against me, are you. (I agree, a bit of a stretch this one but I could probably make a good case if I gave it some thought.)
Ah! I just had a thought. The FCC in the USA, most likely on the payroll of the corporates, are trying to get a two-speed internet; pay more and go faster; is that what you are planning Dave? Some businesses in the USA want it; the thinking populace at large doesn’t and they cynically know they will get no benefit, just increased prices and slower routing. They will be screwed!
Ad
I know things didn’t go too well with your OFCOM appeal, Dave, and you only have a tiny bit of 800MHz spectrum you got from EE. Shame! Are you trying to make a feature of the mess you are in and the tiny bit of bandwidth you have? “Let’s call it ‘4G Voice’ and no one will know what it is and we can use it for sales pitches to the undecided. ‘If you buy our phone, Madam, we’ll give you free 4G Voice!’”
Voice-over-WiFi that kicks in when the phone signal is weak was a discovery on the Huawei too. You’ve been with-holding that from me as well. And that is not justifiable either Dave. Ethical, responsible? No; not Three.
I engaged your complaints procedure two days ago. I found myself interacting with Resolver.com. Well, OK, you’ve farmed complaints out; saves getting down and dirty doesn’t it? I made a complaint about unwanted Three branding defiling my property. The quite-serious complaint I’ve already explained to you was sent off. I received a message back the following day asking for name, address and phone number. All that information I gave the day before and was on the form that Resolver returned, printed plainly as part of the message. Clearly the handler decided to bat the case away for someone else to deal with. It happens. On my watch they would be helped to find employment suitable for their aptitude. Also, though, I was asked for my Date of Birth. I refused to give it. All the stuff I was being asked is exactly the kind of information hackers use to take over an identity. And I know nothing of Resolver.com and their bona fides. Now with GDPR you might think a bit more about the stuff you ask for. I would be identifiable to Three well enough from my name and telephone number; the last four digits of my bank account, the account which you debit monthly, would prove it was I. A small system change made by Three now and a future data leak at Resolver.com becomes less concerning. Got anyone in IT thinking about this? They probably do and already have. You look a fun guy though, I guess the golf course beckons quite often so you don’t get to hear wise counsel all that much. You’ve written your policy – and – well - the place runs itself doesn’t it?
And finally, today I contacted Three for a PAC code. Annie, bless her, was in an Indian call centre. She couldn’t understand me and I couldn’t understand her. Oh!! What a time we had, Annie and I! If communications engineering is your thing, then you’ll know preventing extraneous signal noise is vital. The noise on the channel this time though was not about signal processing, but simply human variation and accents, plus age-related hearing loss, all conspiring to make verbal communication difficult and stressful. When eventually she accepted I really was wanting to be away from Three I got passed to Rama; with slightly better English pronunciation and clarity of speech. But she too thought I might want to stay. Reading all the foregoing you might understand when I ask ‘why, in their right mind, would anyone want to’?
What do I take away from this? Huawei and the big four UK Telcoms are doing deals with each other that impinge on my rights and resale value of my phone; Huawei and the big four are to be avoided. The others of the ‘big four’ are not nearly so evil as Three. I judge people and businesses by what they do not what they say they do. More vernacular coming; I’m still raging.
I was only paying you 15 quid a month so I’m of no consequence. Enjoy your 9 holes of golf and lunch but kindly know you’ll **** on me no longer. But, for heaven’s sake, put your company policy into action and think a little bit, would you, Dave!
Yours sincerely but still very angry,
ps. The resolver.com is still running; I have heard nothing meaningful today from anyone at Three; I guess it will drift towards the Ombudsman and OFCOM sooner or later.
Wow, that's quite the opus! Looking forward to seeing what sort of response you get. I bought directly from Three but still unhappy about having the branding and the crappy apps foisted on me, not really much room to complain though.
shadowgolf said:
.... still unhappy about having the branding and the crappy apps foisted on me, not really much room to complain though.
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Click to collapse
You have every right to complain!! Why should you have a defiled phone?
Dave's address is above write to him and tell him he's a scumbag!
Should I return my new Mate 10 pro?
very new here. Bought mate 10 pro from amazon recently. Absolutely love the phone. it's so snappy and has fantastic camera and battery life. infact got one for my wife who loves the phone too. But, there are news/rumours circulating that Huawei plans to completely abandon mate 10 pro in north America and last update was in sometime in march.
While rest of the world with same model gets updates it looks like Huawei has turned a blind eye to customers who purchased in the US.
I'm not on of those guys who is willing to root or change device version to get updates. it is one of the reasons to buy a premium device. I'm wondering if I should carry a premium device with no updates in the horizon. I mean I'm not really sure if there is any point in doing so.
Still have about 10 days left. Should I return it or just hope Huawei will update this device and hold on?
are there other easy options to get timely updates?your thoughts pls....
https://www.androidauthority.com/huawei-gpu-turbo-update-phone-list-886196/
Masterguy said:
Should I return my new Mate 10 pro?
very new here. Bought mate 10 pro from amazon recently. Absolutely love the phone. it's so snappy and has fantastic camera and battery life. infact got one for my wife who loves the phone too. But, there are news/rumours circulating that Huawei plans to completely abandon mate 10 pro in north America and last update was in sometime in march.
While rest of the world with same model gets updates it looks like Huawei has turned a blind eye to customers who purchased in the US.
I'm not on of those guys who is willing to root or change device version to get updates. it is one of the reasons to buy a premium device. I'm wondering if I should carry a premium device with no updates in the horizon. I mean I'm not really sure if there is any point in doing so.
Still have about 10 days left. Should I return it or just hope Huawei will update this device and hold on?
are there other easy options to get timely updates?your thoughts pls....
https://www.androidauthority.com/huawei-gpu-turbo-update-phone-list-886196/
Click to expand...
Click to collapse
Actually, I think that the US made it extremely difficult for Huawei to sell their product.
So they might have reason to hold back on US handsets.... I just remember that Huawei were almost blacklisted in the USA for a while.....
Sent from my BLA-L29 using Tapatalk
pablo11 said:
Actually, I think that the US made it extremely difficult for Huawei to sell their product.
So they might have reason to hold back on US handsets.... I just remember that Huawei were almost blacklisted in the USA for a while.....
Sent from my BLA-L29 using Tapatalk
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Click to collapse
They are infact updating other models. Not sure why they are holding this back.
Decisions! Decisions!!
So love this phone. Hunt for another crappy samsung phone will leave me high and dry.
Masterguy said:
They are infact updating other models. Not sure why they are holding this back.
Decisions! Decisions!!
So love this phone. Hunt for another crappy samsung phone will leave me high and dry.
Click to expand...
Click to collapse
Hard question, huawei support will probably give you a bs answer so thzat you keep the phone.
I havent heard that they are abandoning the US handsets from what I heard they just late on updates but so are the UK and Australia. For all i know you should not keep the phone if timely updates are important to you.
If you love the phone exept for that one fact i think it is worth keeping it. there is no perfect phone and if updates are not your biggest concern then be it. LG and samsung lack behind on updates even more. so in this regard you are still alright (my friend once did not receive one update in 6 months on his s8 last year) LG v30 (flagship of last year) just got the oreo update.
If you ask me your phone wont be hacked and destroyed if you dont have the latest android security patches (many oems got caught faking the newest versions anyway). and for the safety of your data: lol you give them away for free to all those tech companies anyway so why bother, the intelligence services already have access.
and especially all this huawei is a bad chinese spying company stories are completely made up and not backed by any evidence. this is coming from the only country that actually got caught (snowden leaks) so i would highly doubt everything these "intelligence" services say without providing solid evidence.
Masterguy said:
Should I return my new Mate 10 pro?
very new here. Bought mate 10 pro from amazon recently. Absolutely love the phone. it's so snappy and has fantastic camera and battery life. infact got one for my wife who loves the phone too. But, there are news/rumours circulating that Huawei plans to completely abandon mate 10 pro in north America and last update was in sometime in march.
While rest of the world with same model gets updates it looks like Huawei has turned a blind eye to customers who purchased in the US.
I'm not on of those guys who is willing to root or change device version to get updates. it is one of the reasons to buy a premium device. I'm wondering if I should carry a premium device with no updates in the horizon. I mean I'm not really sure if there is any point in doing so.
Still have about 10 days left. Should I return it or just hope Huawei will update this device and hold on?
are there other easy options to get timely updates?your thoughts pls....
https://www.androidauthority.com/huawei-gpu-turbo-update-phone-list-886196/
Click to expand...
Click to collapse
I called support yesterday after seeing that article. They told me the US Mate 10 Pro is definitely getting face unlock, camera enhancements and EMUI 8.1 but no guarantee on GPU Turbo... It sucks. I am disappointed. You are better off returning the Mate 10 Pro and getting a P20 Pro. The P20 Pro allows for VoLTE on US carriers including T-Mobile and AT&T out of the box and then you'll get the updates we all want. The international version of the Mate 10 Pro, the BLA-L29, does not support VoLTE out of the box. You have to unlock bootloader and root the phone to make that work and then you'll get the updates you want but I believe every time you update your phone from that point on, you have to set it up from scratch...
Sent from my CLT-L29 using Tapatalk
I contacted Huawei service as well and they did mention that US version will get an update. I guess US model will be among the last to receive updates as Huawei really doesn't have much market here so they would focus more on other regions. If slow software updates bugs you, yes return the phone. I have been using this phone for 6 months now and i like it except for few s/w bugs which are annoying but not deal breaker for me. Hopefully 8.1 will fix most of those.
Sent from my BLA-A09 using Tapatalk
shreyashmalani said:
I contacted Huawei service as well and they did mention that US version will get an update. I guess US model will be among the last to receive updates as Huawei really doesn't have much market here so they would focus more on other regions. If slow software updates bugs you, yes return the phone. I have been using this phone for 6 months now and i like it except for few s/w bugs which are annoying but not deal breaker for me. Hopefully 8.1 will fix most of those.
Sent from my BLA-A09 using Tapatalk
Click to expand...
Click to collapse
US is not getting GPU update. But seemingly everything else but last in line
Sent from my CLT-L29 using Tapatalk
spoke with CSR. He didn't give out too much information. He said that this is a new device and chances for not having updates is highly unlikely given huawei is selling these phones as unlocked in US with warranty.
He said it may get delayed depending on when the software is tested and ready for release. But again no commits since he didn't have any dates. The only thing he told was he cannot comment on news from third party sites.
KevinAce said:
I called support yesterday after seeing that article. They told me the US Mate 10 Pro is definitely getting face unlock, camera enhancements and EMUI 8.1 but no guarantee on GPU Turbo... It sucks. I am disappointed. You are better off returning the Mate 10 Pro and getting a P20 Pro. The P20 Pro allows for VoLTE on US carriers including T-Mobile and AT&T out of the box and then you'll get the updates we all want. The international version of the Mate 10 Pro, the BLA-L29, does not support VoLTE out of the box. You have to unlock bootloader and root the phone to make that work and then you'll get the updates you want but I believe every time you update your phone from that point on, you have to set it up from scratch...
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
Don't get hung up on GPU turbo update. I work for the world's best GPU company (NVIDIA) . The numbers they quote are usually fudged. Yes you can have 10-15% perf enhancement with improved power efficiency, But don't read too much into it.
Now coming back to my usage, I rarely game. My usage is usually email, browser, messages, maps. I have moved away from all this phone gaming 3-4 years back. So your news that all updates except GPU turbo update sounds encouraging to me. But then again I'm not sure if I want to buy a sales tech support specialist. Still dilly dallying on my decision to keep the phone or not.
Phone is too good. Just worried about not even getting security updates let alone major updates.
Masterguy said:
Don't get hung up on GPU turbo update. I work for the world's best GPU company (NVIDIA) . The numbers they quote are usually fudged. Yes you can have 10-15% perf enhancement with improved power efficiency, But don't read too much into it.
Now coming back to my usage, I rarely game. My usage is usually email, browser, messages, maps. I have moved away from all this phone gaming 3-4 years back. So your news that all updates except GPU turbo update sounds encouraging to me. But then again I'm not sure if I want to buy a sales tech support specialist. Still dilly dallying on my decision to keep the phone or not.
Phone is too good. Just worried about not even getting security updates let alone major updates.
Click to expand...
Click to collapse
You make excellent points. I don't game on my phone either. They are making the USA wait the longest just with general updates which I'm unhappy with on my BLA-A09. And on my home rig I have a GTX 1080. I'm very happy with Nvidia.
Sent from my CLT-L29 using Tapatalk
KevinAce said:
You make excellent points. I don't game on my phone either. They are making the USA wait the longest just with general updates which I'm unhappy with on my BLA-A09. And on my home rig I have a GTX 1080. I'm very happy with Nvidia.
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
You are worried about long wait. I'm worried about never ending wait . Phone is just sooo fluid. it just flies.
KevinAce said:
The P20 Pro allows for VoLTE on US carriers including T-Mobile and AT&T out of the box and then you'll get the updates we all want. The international version of the Mate 10 Pro, the BLA-L29, does not support VoLTE out of the box. You have to unlock bootloader and root the phone to make that work and then you'll get the updates you want but I believe every time you update your phone from that point on, you have to set it up from scratch...
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
Not true I have bla-l29 c432 and volte works just fine since I bought it in January. Just not all carriers support it.
0alfred0 said:
Not true I have bla-l29 c432 and volte works just fine since I bought it in January. Just not all carriers support it.
Click to expand...
Click to collapse
The BLA-L29 works in the USA with VoLTE with which carriers? Maybe you misunderstand me? I said the BLA-L29 does not work with any US carriers with VoLTE. Huawei locked it down since they have a US version of the phone, the BLA-A09.
I'm sincerely curious because I've tried many and have not had success. Definitely did not work with T-Mobile...
Sent from my CLT-L29 using Tapatalk
KevinAce said:
The BLA-L29 works in the USA with VoLTE with which carriers? Maybe you misunderstand me? I said the BLA-L29 does not work with any US carriers with VoLTE. Huawei locked it down since they have a US version of the phone, the BLA-A09.
I'm sincerely curious because I've tried many and have not had success. Definitely did not work with T-Mobile...
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
lol sorry i just read the part with the mate 10 pro, skipped details on the p20 sentence. sorry
Just picked one up as well on Amazon prime day and also felt a little weary because of lack of updates and also spoke to tech support and reassured me that updates will still come, but not in the manner the rest of the world is receiving. They still intend to be a player in the states in the future so it makes sense for them to continue to support their small fanbase currently in the states. And it seems they have a location in Texas dedicated for phone repairs, and maybe I'm reading too much into it, but hopefully it means they're investing/gambling on a future here in the states.
I have the mate 10 pro usa version ...If I had the option to get it today I would not get it, not because it's not a fantastic phone but because after speaking to their customer service today, the details which I posted in another thread, they have obviously relegated the usa models to unwanted cousin status. It's possible it may get future updates but it is not in their priorities.
I would either get a different make like the oneplus with usa support or get an international version of the P20 or the upcoming mate 20, definitely not a usa model, unless you get it at a bargain price.
Hmm, still interested in buying, but maybe its better to spend the extra $30 on Amazon to get the international version (BLA-L29) and avoid the US model.
Amazon Germany now sells it for 450€ compared to the starting price of 800€ (with tax). I think roughly 40% discount on whatever it started at in the US is a good deal. If you'd only save like 25% for a 'previous-year-flagship' i think its too expensive. Here in Germany/Europe prices of Android phones drop very fast. Especially LG and samsung. The G7 hit us with the ridiculous price of 850€ in Mai and dropped down to 575€ (30%) already, in just 2 months. Samsung S9 dropped from 850€ to 590€ (30%) in 4 months. Thats why the oneplus 6 isnt really the "cheap alternative" here, all the other phones, released before one plus, dropped to 500-600 already.
Then again I dont know how prices develop in the US in general. I would not suggest buying it for more than 65% of its starting price. Thats still too expensive for a phone that wont see much support and with last year's soc. (On the contrary, an extra good deal should be what justifies the bad update policy.)
If I had to choose today, I would opt for a OnePlus 6. It has an attractive price and software support, decent battery life and a faster (future proof) soc. I really think that all the downsides of the OnePlus (mono speaker, camera just under the top 5 and missing ip67) don't overshadow the overall package you get. Especially since there are the exact same waterproofing rubber bands used to seal up the phone than with all the ip67/8 phones.
Same boat, I bought one on Prime Day. Fantastic phone, super fluid, quick, fastest camera I've ever used. The news since on the GPU update, which isn't the be-all as it only works with a limited number of titles at present, is worrisome. While I don't need constant android patches, once every month or two would be nice. - For some reason, I'm not a Samsung fan, can't explain it, just not. Came off a ZTE Axon 7, which was a great phone for 2 years, but the Mate 10 Pro just flies.
What are the options to rebrand to another country on the BLA-L09? - Worth doing, do we loose anything, does anything stop working, and can it still be done?
I just saw that this phone is back down to $499 on Amazon. Then I remembered that the Huawei unlock program ends tomorrow...
Howdy, folks.
I've been an HTC owner for many years (Tilt, HD2, Inspire, M8 now a 10), but my HTC10 is showing it's age and they don't have much to offer me right now. So I'm thinking of a Samsung, One+ or Huawei phone. Your insight on a couple things would help.
How important is it to buy an unlocked phone? I've been an AT&T customer for over a decade and really don't have a reason to switch. However, I may have occasion to travel overseas in the near future - likely the EU somewhere.
Which rooting method is recommended, and what side effects does it have? I'm a noob to Samsung, though I've unlocked and rooted every HTC phone I've owned, and every time it's affected speaker volume and possibly other optimizations.
Is it better to get an International version or should I stick with a US version? I'm out of contract with AT&T for a long time, so I don't necessarily need to buy from them, I can source from any seller.
Can you recommend a good reseller? I'm looking for a first quality phone with warranty. But like everyone else, I'd like to find a deal. I'm a member at Costco, but should I be looking elsewhere, say to Amazon or others?
Thanks in advance for your help!