Question Zenfone 8 problems with speakerphone during phone calls - ASUS ZenFone 8

Hi,
Has anyone have such problem with speakerphone during phone (or whatsapp/viber etc) call that
All MIC's passes tests OK, record and then play my voice very well and loud.
But when I call someone or someone call to me and I active speakerphone to put phone away from my ear - there are mess like echoes, some robotic voice like signal excitation and interference started each time for person on the other end of the line. Person hears himself more often than my voice. So it's impossible to talk normally on speakerphone. I hear companion very good, but for him it's mess. But if I deactivate speaker and use earphone (in front of my ear) - then everything is ok for me and person on the line.
Does anyone know what could be wrong? Problem persists on each FW which means that problem is hardware. I checked all mics in ,12345+= test utility. Every single microphone is ok. But it seems that when they work together - sometihng is going wrong. There are 3 mic's in this phone. First one is located on board 90AI0060-R10010 (bottom left corner), and this part can be replaced, it doesn't cost an arm and a leg. Second one is located in top upper part on main board and it looks like it can only be repaced by replacing motherboard which is cost a lot of $$$ which is not acceptable for devices not covered by warranty anymore (unlocked BL). Third mic installed on board 90AI0060-R10020 under back cover (where rear camera is located) and also can be replaced, price about 10USD.
But where is controller/unit which operate by these mic's?
Is there anyone who has or had such problem? What part(-s) were replaced is service under warranty?

Hi
I hat similar problems. I tried a lot of adjustments at the apps and the phone. Set the phone to factory settings. Nothing helped. Even the upgrade to Android 12 didn't change anything. Finally I sent it for warranty repair to Asus workshop and now I am waiting to get it back. Hopefully tomorrow I can tell you the result.
Greets KC1

KC_1 said:
I hat similar problems.
Click to expand...
Click to collapse
Ok, please also let me know (if possible) what part(-s) will be replaced.
There are 3 microphones in our phone. And I guess two of them are operate during phone calls on speaker. Main mic on sub-board which is located at the bottom of phone and second one - noise-canselling MIC which is located on motherboard (top part of phone).

Hi, today I've got it back. The workshop protocol says they made a firmware reset (same I already did before and told them). And the result is, the fault is still the same. This was second time I sent it for repair. First time the WLAN module broke down. They changed the motherboard and after getting it back from the asus workshop the the speakerphone function didn't work any more. You can see, there are absolutely specialist at work.

Related

Faulty speaker... perhaps?

Hi,
First post, so apologies if I'm posting in the wrong place, but I wanted to find out if anyone else is having trouble with the speaker and microphone on an S730?
I eventually received my handset from O2 UK (XDA Atmos) and managed to make 2 voice calls before the speaker stopped working. I can place calls but I can't hear a thing (completely silent), and I no longer have any key tones.
On investigation, it works fine using the supplied headset, and if I grip the phone in a particular way so to gently squeeze the top section, the speaker works again.
I've googled until I'm sick and can't find any references to this on a 730, but quite a few on the 710. Anyone else had this problem.
Oh, and just to really annoy me, O2 are out of stock, so their next day replacement is going to take 18 days!
If pressing on the case kicks it back in it sounds like something is not connecting properly anymore, its possible you could fix it but I would go for the replacement. Does the external speaker still work? I have not seen any other threads about this issue but I am sure we will.
It's hard to tell but I believe the external speaker works as it does ring. However, I'm not able to switch it to speaker phone mode. Doing so does nothing. I also seem to have more luck placing calls than receiving them.
I guess I'll just have to wait for the replacement. Bit annoying that my 'loan phone' from O2 is a nokia 6300 though - hardly comparable! Just hoping the replacement doesn't suffer the same problems...
You sir are the first one to report this issue that I have seen, doesnt mean its not but I wouldnt bet on it being too widespread of an issue. Sounds more like something went wrong in shipping / production and you got unluckey Hope your replacement shows up soon!
Well, my replacement finally turned up today..... and it works just fine. Let's hope it was indeed a one off, or damage in transit, or cosmic rays or something.

Acer Liquid - phone speaker problem

I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
I had exactly the same problem.
I was using ROM LCR 1.6.
I have just reflashed my phone and still the same problem, I think it is broken.
I've bought my Acer Liquid two months ago!
sounds like a hardware problem with the phone speakers. Normal calls should be heard through the speakers above the screen. speakerphone/ringtones/media sounds go through back speakers.
Had the same issue- returned it for another one.
@
I had a same problem. My phone speaker does not work.
Hi guys,
Just to let you know. I contacted Acer and they immediately told me that I need to send the phone to them for repair. (maybe it's a know issue).
I did that. 3 weeks after got the phone back. It works fine now.
On the paper I got with the phone they said that the part changed is "reciever"
So for those who have the problem - send your phone back.
andrey_zi said:
I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
Click to expand...
Click to collapse
I encountered this problem today....
I thought it was a hardware problem...
A Full Wipe cleared the issue..
You should try a full wipe before conclude that its a hardware issue...
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
michael2420 said:
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
Click to expand...
Click to collapse
Sry for that! Just don't grip it tight
We all know its a very fragile device...
Acer should have engraved "HANDLE WITH CARE" on both side of the device.
I have fixed the hear speaker
Hi all! I had this problem with my Acer Liquid, I had no warranty so I tried to solve the problem and succeeded. It's not software or configuration, it's a broker hear speaker!
Symptom: You can hear the person on the other end with Loud Speaker, Bluetooth Headset and Hear Phones but you can't hear via the Hear Speaker.
Problem: Broken Hear Speaker.
His problem is reported all over the Internet but with no solution beside sending to Acer.
I risked and fixed it myself by dissembling my Liquid and find a compatible hear speaker.
Big Problem: No spares parts anywhere for this device.
Solution: Blind search for a spare hear speaker by looking at pictures and compare with broken one.
Big Solution: This speaker is also used on a series of iPaq (HP) PDA's and i found a website that sells them quite cheap.
I found two compatible models of speaker and i leave the links here.
I bought these two:
www*repairhppda*com/front-speaker-for-hp-ipaq-voice-messenger-p-1822.html
www*repairhppda*com/internal-speaker-for-ipaq-910-912-914-910c-912c-914c-p-1235.html
!! I can't post links so remove the * and put dots on the links.
I've only used one so can't say which i used because they are very similar, but one of them works for sure the other i can't guaranty but I'm almost sure it also works.
(it seems like it could fit but don't know and can't confirm... did not buy this one)
I disassembled my Acer Liquid, replaced the hear speaker, and Bang! It' Works!
Notes: Be careful when disassembling your liquid you could easily break something, take steps slowly and carefully.
If you need any hint, speak here, i'll try to answer as soon as possible.
Cheers!
I am having another problem. The people from the other side hardly hear what I say, they say my phone is too noisy, especially at the beginning of the call. The quality is ok for me, I can hear everything very clearly.
I don't know if it is a hardware problem or just (hopefully) a problem with the baseband or something like that.
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
tango13 said:
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
Click to expand...
Click to collapse
Yes, it's a very annoying problem. Since the other party cannot hear me clearly, now I have to go back to my HTC Touch HD until I found a solution for this.
I bought this Acer Liquid as a 2nd hand one without invoice, so there is no way to return to Acer for a repair service.
Yesterday I received a call and I couln't ear anything, then I tried to callback (thinking it was a network problem) and I still couldn't ear anything. I used the loudspeaker and it was working, also plugged my headphones and I could ear the other party.
I then called Acer complaining, they told me the phone needed to be repaired (the quickness on the response made me think this is somehow usual), that I should put it in a box with the RMA code written on it and that they would send me DHL to pick it up. Today DHL picked the phone, so far everything as been dealt really fast and I can't anyhow complain on Acer support, lets just see how long it will take till I get my phone back.

in-call static/interference/resonance/noise problem

Hi guys,
i think there's a problem in my i9000;
whenever i make a call, i can hear low static interference in the background.
i searched both on xda and elsewhere, and although some other people complained of this problem, no one was able to determine the cause or provide a solution.
i tried different roms, froyo and gingerbread samsung roms, in addition to cm7, with different kernels and modems, heck i even changed my csc(just for sake of changing everything to make sure.. all for nothing. the problem persists.
Does anyone know what might cause such problem and how it may be solved?
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
I think there's something wrong with the speaker itself.
I'm taking the phone to samsung's maintenance to see what they have to say about it.
I'll report back once i get to the bottom of this..
Same here, but it's not constant, just happens enough to be noticable, bloody annoying, and only started (or I only noticed it) a couple of days after JVP. Will be interesting to see what you find out...
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
slaphead20 said:
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
No magnetic flip case, just a hybrid (plastic back+sillicon frame) cover.
I even took it off for a while to see if it was causing the problem, but no.
I went to samsung service center and they said it will cost about 200$ because the ear piece comes with the touchscreen..
Meaning i would have to pay for a new touchscreen even though i only need the ear piece.. How about that for service.
I checked ebay and found the whole ear piece+speakerphone+headphone jack in one bundle for 15$
so guess what my next step will be??
Buy and install the ebay part, sell my i9000(never liked tw anyway+cm seems a long way from home).. Had enough samsung for one lifetime
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
yaso06 said:
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
Click to expand...
Click to collapse
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
This is the question which i am also looking for answers
Everyday i am searching for answers. Only a very few people experiencing this problem.
I think this problem is coming from the inductors in the speaker circuit part. You can look my first post .
yaso06 said:
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
Click to expand...
Click to collapse
i have this problem too, i live in Romania, i tough my phone was broken, but a friend's phone also does that.
i notice it when making call while 3G data was running in the background. If 3g is off = no noise.
Also i have noticed, the way you hold the phone affects it. try holding it with 3 fingers to your head the covering the mic hole with the other. you should hear some interference right there. so it's probably: speaker+ extra sensitive mic + some antenna things
Also my friend had the phone for some months now and never noticed it i searched the web and we're not alone, i found this discussion on a couple of other forums, still nothing to do, or nobody reported back after they whet to the warranty service. i would go, but i don't have any warranty on mine.
I'm also from Romania and I noticed this annoying issue today. All my other friend with Galaxy S also have this problem, so I guess it's a normal thing.
The only solution, I guess, is to use 3G networks, at the risk of draining a bit more battery.
so bottom line is that on mine, i hear noise/buzzing/interference when i use 3g networks both on the speaker on the back and the earpiece (it's louder if i use 3g data while i'm making a call) - the issues goes away completely in gms(2 g) mode
and it depend on how i'm holding it - it's louder if i grip the phone in my hand (probably the wireless signal is lower and the phone increases the power needed to communicate to the network thus experiencing buzzing sound from the speakers like radios did back with the first cell phones before receiving a call)
so i guess i'm not the only one, right?
This issue is normal I think. No big deal. If the noise however gets so loud that it interferes with your call, get it changed. But the new ones you get might have the noises too. So what is important here is to keep the noise to the minimum.
With / Without the noise is totally an unknown cause now. At least have it settled to the least noisy.
*This is happening to everyone who is getting the phone since November 2010
I confirm this issue with more models.
Hi guys!
Bought myself my GT-S5570 (Galaxy Mini) a couple of months ago. This is my first Android experience. At first I was pleased, but then I noticed this static noise whilst in call. It's like, suddenly I can have ill-isch, distorted, "noise spikes" sort of things. Left my phone in for service under warranty. When I had it back, it was still messy. Bought myself a GT-5660 (Galaxy Gio) a week ago, thinking that this one would clear the issue. It's still there, though. I'm wondering if this is something that affects the whole Galaxy series, even the tougher models like S/S2.
Related threads, by me:
android.net/forum/samsung-galaxy-mini/60951-sudden-volume-spike-during-call.html
androidforums.com/samsung-galaxy-s/307523-samsung-galaxy-s-gt-i9000-static-ear.html
yesterday my cousin bought i9000 too. First of all i looked for the noise. It is interesting that that phone is nearly noise free. If i gave 10 point noise to my i9000 than that phone will be 2 points. You can hardly hear the noise. After that i get her SIM card and test my phone with that sim card.Noise is still there.I make that phone software same with my phone. That phone still has no noise.
I think the problem is in phone parts. Maybe a defected series of speakers used in our phones. I will buy a new speaker module on internet. I hope that fix my problem.
For me it depends more of the network I use than the phone. It happens sometime with an iPhone.
as i stated in my previous post in this thread, in my case i was sure it was the loud-speaker, i say "was" because i sold the phone, and thats the reason why i didn't come back to this thread since..
it seems there was something wrong with the loudspeaker(on the back of the phone), and it was, at least to me, one of those things where a person might not really notice unless you're looking for it.. my bad luck had caused me to flash a certain modem and the reception was bad, so once i reverted to the previous modem i was checking for the sound clarity and that was when i first noticed the static during calls..
then i realized it was coming from the speaker, as one good man in this thread suggested. i couldn't handle it though, i could hear it every time i make a call..
it didn't make a difference whether i was on 3g or gsm or both, it was always there, unless i went into airplane mode..
so i ended up selling the phone, and bought another, but before i had bought it i put my sim inside and made sure there was no static, and there isn't, whatsoever.. thank god.
i'm sorry i couldn't find any other solution to the problem, samsung service here had said they would replace the speaker, as the part comes on its own, unlike the case for the phone speaker, which, according to samsung, is bundled with the screen, and if i had wanted to change it i would have had to pay something like 200$ to fix...
those who have this problem, check if its the loudspeaker on the back of the phone is the actual culprit, and if it is, try to find a way to replace it or something, that is if it bothers you this much. or you can just sell the phone, there's a 99% chance those who buy it won't notice anything, because they're not looking for it..
good luck guys..

[Q] HTC One Microphone Issue

So I recently rooted my phone and installed CWM and currently am using a Nandroid backup of the Tmobile Stock ROM. Here's my issue: The microphone doesn't work when making phone calls. I'm trying to figure out if it's an issue with the phone itself or if I did something when I rooted/flashed a rom. The speakerphone microphone works but in regular calls, nothing gets picked up by the microphone. Any ideas?
alexsaidtome said:
So I recently rooted my phone and installed CWM and currently am using a Nandroid backup of the Tmobile Stock ROM. Here's my issue: The microphone doesn't work when making phone calls. I'm trying to figure out if it's an issue with the phone itself or if I did something when I rooted/flashed a rom. The speakerphone microphone works but in regular calls, nothing gets picked up by the microphone. Any ideas?
Click to expand...
Click to collapse
I think we have the same issue. Here's my thread regarding my problem:
http://forum.xda-developers.com/showthread.php?p=41872872
People on the other line say my voice is very muffled and distant. And I also don't hear anything on the right side when recording a video. It must be a defect with the bottom microphone. I wish there was a fix rather than having to get the phone replaced.
jpzsports said:
I think we have the same issue. Here's my thread regarding my problem:
http://forum.xda-developers.com/showthread.php?p=41872872
People on the other line say my voice is very muffled and distant. And I also don't hear anything on the right side when recording a video. It must be a defect with the bottom microphone. I wish there was a fix rather than having to get the phone replaced.
Click to expand...
Click to collapse
hi, I also same problem, I went to the dealer and they replaced the phone.
stempox said:
hi, I also same problem, I went to the dealer and they replaced the phone.
Click to expand...
Click to collapse
Thanks for the reply. Is your new HTC One working correctly now? Clearer sound on calls and records both left and right channels of audio?
Also, you said you went to the dealer to get it replaced. I ordered my phone from T-Mobile.com and they said I would have to mail it in first and then they'd mail me a replacement. I wish there was an easier way.
jpzsports said:
Thanks for the reply. Is your new HTC One working correctly now? Clearer sound on calls and records both left and right channels of audio?
Also, you said you went to the dealer to get it replaced. I ordered my phone from T-Mobile.com and they said I would have to mail it in first and then they'd mail me a replacement. I wish there was an easier way.
Click to expand...
Click to collapse
I went today, and for the moment it seems to work okay, I brought my phone directly from the dealer, and they replaced me with another new phone.
It's definitely an issue with my bottom microphone because when I make a call using the speakerphone, the other caller can hear me perfectly, since the speakerphone mode uses the back mic. But regular calls using the bottom mic sound awful.
Has anyone been able to get a replacement that has resolved the microphone issue? I just bought my HTC One from T-mobile a little over a week ago and I'm debating whether or not I should return it to the store to get replacement(which may have not solve the issue) or to send it to HTC through product warranty and hope for them to repair it.
I've got the exact same issue here in Australia, just the last few days when I make a call the person at the other end can hardly hear me but when I put it on speakerphone its fine. Looks like I'll have to return it. I bet I don't get a replacement. Over here the phone has to be sent back to be fixed. I had terrible issues with my Galaxy S3 that was finally replaced after being sent back twice. Thought my luck would change with the One but looks like that isnt the case. Very frustrating.
Can anyone shed any light on this issue yet? Mine messed up out of nowhere... Went to a concert a week ago and recorded a video and it sounded fantastic, a week later however, when I record a video all I get is very loud static. Same goes with voice calls. If I set it to speakerphone they can hear me fine. Idk whether to contact HTC or AT&T I have the insurance + warranty.
Any help would be appreciated. I don't really wanna flash or root it yet because of warranty issues and what not.
iMammoth said:
Can anyone shed any light on this issue yet? Mine messed up out of nowhere... Went to a concert a week ago and recorded a video and it sounded fantastic, a week later however, when I record a video all I get is very loud static. Same goes with voice calls. If I set it to speakerphone they can hear me fine. Idk whether to contact HTC or AT&T I have the insurance + warranty.
Any help would be appreciated. I don't really wanna flash or root it yet because of warranty issues and what not.
Click to expand...
Click to collapse
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground with the otter box on. I had my carrier send it out for repairs and the replaced the flex board and the bottom speaker and mic and since I've gotten it back, I have no more issues with static on my phone calls.
However, I am getting a lot of complaints of people not hearing me when I speak or it sounds like I'm too distant. Now I'm frustrated.
nKiwan said:
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground with the otter box on. I had my carrier send it out for repairs and the replaced the flex board and the bottom speaker and mic and since I've gotten it back, I have no more issues with static on my phone calls.
However, I am getting a lot of complaints of people not hearing me when I speak or it sounds like I'm too distant. Now I'm frustrated.
Click to expand...
Click to collapse
Hmm did it cost you any money (if you don't mind me asking)?
HTC wants me to ship it out and I haven't contacted AT&T about it yet.
Idk what the better choice would be!
I'm glad your static issue is gone though! It's very frustrating to not be able to make phone calls on my cell phone...
iMammoth said:
Hmm did it cost you any money (if you don't mind me asking)?
HTC wants me to ship it out and I haven't contacted AT&T about it yet.
Idk what the better choice would be!
I'm glad your static issue is gone though! It's very frustrating to not be able to make phone calls on my cell phone...
Click to expand...
Click to collapse
It didn't cost me anything as it was under warranty. I got the phone the day it was released.
I'm not sure how it is in America, but I'm with Rogers and they deal with all repairs. So, they sent my phone out to HTC and had it returned to me at no cost.
To be honest I don't even know how it works here either. I've never had to send a phone back.
It's seems as if I can go through HTC directly or through AT&T.
Looks like im going to have to do some research!
Same problem, just crept up out of nowhere. Speakerphone works during calls, but callers tell me I am going in and out, so I was like, what. I tried to record a video right next to my tv, no audio. Hmmm, opened voice recorder and I was yelling into phone and it came out almost silent. Voice search is also useless unless I scream at my phone, that's what really started this whole thing wondering what is going on as I really do use Now for alot. Owned phone from day one, 64 GB ATT model. What gives.
nKiwan said:
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground
Click to expand...
Click to collapse
I dropped my phone from literally four inches above a hardwood floor - EDIT - possibly relevant detail - I dropped it while in the act of recording video - and had serious static issues immediately after that.
Before sending it in for repair, I tried gently rapping it a few times in various ways ( see http://en.m.wikipedia.org/wiki/Percussive_maintenance ).
I also experimented with recording a few really loud sounds thinking some kind of automatic gain control on the dual membrane mic may have gotten stuck at an extreme value.
One way or another the problem went away and never came back. I consider myself lucky.
Sent from my HTC One using xda app-developers app
I just called HTC and they have basically told me I am out of luck and aren't going to do a thing for me. I purchased an unlocked AT&T HTC ONE brand new for 800 ish dollars. Since I am in Canada, that's their loop hole I guess. Either way, I don't care what country I'm in, I paid 800 for a product that clearly has a hardware issue.
SHAME ON YOU HTC, ILL NEVER SUPPORT YOUR PRODUCTS AGAIN!
Mbuxx said:
I just called HTC and they have basically told me I am out of luck and aren't going to do a thing for me. I purchased an unlocked AT&T HTC ONE brand new for 800 ish dollars. Since I am in Canada, that's their loop hole I guess. Either way, I don't care what country I'm in, I paid 800 for a product that clearly has a hardware issue.
SHAME ON YOU HTC, ILL NEVER SUPPORT YOUR PRODUCTS AGAIN!
Click to expand...
Click to collapse
This is how I fixed mine.
Start the recording app, you'll see that the visualizer indicates that it is recording sound, it's the static.
now grab 2 bristles from a toothbrush and gently stick them in the bottom mic
rotate them gently, you'll notice the visualizer getting smaller if you're doing it right, means less static coming in.
do this until the static is gone. worked for me, took 5 minutes.
Same Issue
I am having the same problem now. My phone is one month old and it was working fine and then i rooted the phone two weeks back it still was working fine and then today suddenly i didn't hear anything when my friend called me thought it to be signal issue then it happened same with every one of my calls. Do i have to unroot and lock my boot loader before i take it to HTC or at&t?
Possible Fix
Hey all,
Here's what I did to fix my Sprint HTC One
I went into system --> build.prop
I changed persist.audio.handset.mic=digital to persist.audio.handset.mic=analog
Reboot
This solved my issue after I've tried many things. Here were some temporary fixes that worked for me before I found this permanent fix:
Screaming into the microphone for around a minute. After that, the rest of the call seemed to work. Note: The microphone is on the bottom, underneath the bottom speaker.
Covering the second microphone that's on the BACK of the HTC One (you'll see it in the top right). That helped as well.
I hope this helps someone.
Cheers.
I too had a problem after about six months... No one could hear me when I spoke into my phone. So I took a needle and carefully put it in the small hole in the bottom, scraping against one of the sides - and voila: up came some pocketwhool (is that the word for that hairy dust that comes out of nothing in the pocket all the time...?)
The microphone has worked perfectly ever since... ??? ?

[Q] Others can't hear me

Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute

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