Question [HELP] File Transfer to PC is impossible S21 Ultra - Samsung Galaxy S21 Ultra

Hey guys, as the title says - I am having difficulty with transferring files across from my Samsung S21 Ultra to my PC.
I have tried:
- Developer mode, enable USB Debug
- ^ + set default debug to be FTP
- keypad *#0808# and select MTP+ADB
- In the notification bar, clicked the 'charging' notification (that sends me to battery, not to pick another option)
I do not have the original samsung cable as it was of poor quality and failed after 2 months however I am using Anker cables, I use them for file transfers on other devices such as cameras, VR headsets and other phones - they work perfectly fine on everything except my S21 Ultra. I have also tried different PCs/Laptops in case its a driver issue.
Phone specs:
Model number - SM-G998B/DS
Running the latest version of Android.
If anyone can help me, that would be great. I really don't want to factory reset as that means losing the things I want to keep anyway which is just a lose lose.

If you can't find a solution quickly right now, then just use this: https://play.google.com/store/apps/details?id=org.primftpd&hl=en_US&gl=US
FE Explorer can also do something similar.
Or, Samsung Flow or something else.
Also, are you mostly trying this on Windows or something else?

Ensure usb-drivers for Samsung phones are installed on your pc. E.g. by installing smartswitch on you pc.

OnnoJ said:
Ensure usb-drivers for Samsung phones are installed on your pc. E.g. by installing smartswitch on you pc.
Click to expand...
Click to collapse
No need to install anything.
If it's Windows, just go to Windows Update at some point after you connect the phone.
Click "Check for Updates" and/or go into "Optional Updates" and you'll find that the driver is waiting to be installed ON YOUR COMMAND.

nixnixnixnix4 said:
If you can't find a solution quickly right now, then just use this: https://play.google.com/store/apps/details?id=org.primftpd&hl=en_US&gl=US
FE Explorer can also do something similar.
Or, Samsung Flow or something else.
Also, are you mostly trying this on Windows or something else?
Click to expand...
Click to collapse
Surely I wouldn't need an additional app to transfer files? I'm doing this on the latest build of Windows 10 21H2 and also on a Windows 11 laptop, my P20 Pro transfers just fine but the S21 Ultra doesn't read anything as something other than a charger.

QuantumNetworks said:
Surely I wouldn't need an additional app to transfer files? I'm doing this on the latest build of Windows 10 21H2 and also on a Windows 11 laptop, my P20 Pro transfers just fine but the S21 Ultra doesn't read anything as something other than a charger.
Click to expand...
Click to collapse
Do you have super display installed? I had an issue where I had super display installed and could not connect my phone for file transfer until I turned the super display service off in my services on Windows.

I am having the same issue and as I can recall it was after the recent update strange may be.

Open driver manager from within control panel, right click on portable devices and update MTP driver for Samsung phone. Press allow on your phone and you should be good to go.

I'm using Solid Explorer over WiFI, no issues

If you're using a corporate windows you need to install the media feature pack. Otherwise just try a different cable, some don't work. I had the same issue when using my old huawei cable, used the one that came with s21u and was fine.

Try disabling DeX in the phone settings. It worked for me..

Just a quick question guys, does the S21 Ultra come with a USB 3 data speed cable or is that something I'd have to buy on amazon etc. Thanks.

Related

[Q] Galaxy Note to iMac and Storage Question

How do I connect my phone to my computer? I prefer charging via my computer (not sure if recommend) and it would be nice to be able to put music and pictures on via my iMac (running newest version of Lion). I don't have an SD card, so maybe it's just not picking it up cause I don't have one?
But I downloaded the Android app, which says it requires Android 3.0 or higher, but I tried it and it just crashes whenever my phone is plugged in.
I don't understand the way the memory is done on this phone, why does it have "usb memory" and why does it have to load every time I turn the phone on?
Why isn't it all just phone memory? To me thats basically "you have 2GB for phone stuff, the rest is just for music and picture". Can you put apps on there? and phone stuff?
craiigman said:
How do I connect my phone to my computer? I prefer charging via my computer (not sure if recommend) and it would be nice to be able to put music and pictures on via my iMac (running newest version of Lion). I don't have an SD card, so maybe it's just not picking it up cause I don't have one?
But I downloaded the Android app, which says it requires Android 3.0 or higher, but I tried it and it just crashes whenever my phone is plugged in.
I don't understand the way the memory is done on this phone, why does it have "usb memory" and why does it have to load every time I turn the phone on?
Why isn't it all just phone memory? To me thats basically "you have 2GB for phone stuff, the rest is just for music and picture". Can you put apps on there? and phone stuff?
Click to expand...
Click to collapse
To Connect iMac with android, I recommend you androidfiletransfer (you Can find it on the web)
Difficult to explain the storage system of android but "sd card" is for internal storage while the common sd card is indicated as "external_sd"
norge-xda said:
To Connect iMac with android, I recommend you androidfiletransfer (you Can find it on the web)
Difficult to explain the storage system of android but "sd card" is for internal storage while the common sd card is indicated as "external_sd"
Click to expand...
Click to collapse
Like I said in my post. It says it requires 3.0 or higher. Note runs 2.6.3 so can't use it.
craiigman said:
Like I said in my post. It says it requires 3.0 or higher. Note runs 2.6.3 so can't use it.
Click to expand...
Click to collapse
Sounds odd to me, given that I have Note too.
Other way could be to install kies for mac, even though I read somewhere that the last version doesn't recognize Note.
The fact is that I used to have kies for mac on my macbook but I uninstalled it and the note is still recognized as usb storage (when I connect Note to usb, I need to connect the Note by clicking on "connect" on the notification window).
Does usb icon appear on your notification bar?
Other possible problem could be Lion, I use snowleopard so I can't say if the problem is due to the new iOSX.
Bytheway, just to answer your other question: no, it's preferrable to charge Note via domestic plug. The charger is 1A, specifically for Note
norge-xda said:
Sounds odd to me, given that I have Note too.
Other way could be to install kies for mac, even though I read somewhere that the last version doesn't recognize Note.
The fact is that I used to have kies for mac on my macbook but I uninstalled it and the note is still recognized as usb storage (when I connect Note to usb, I need to connect the Note by clicking on "connect" on the notification window).
Does usb icon appear on your notification bar?
Other possible problem could be Lion, I use snowleopard so I can't say if the problem is due to the new iOSX.
Bytheway, just to answer your other question: no, it's preferrable to charge Note via domestic plug. The charger is 1A, specifically for Note
Click to expand...
Click to collapse
There is a USB logo on the notification on my phone. And when I go into setting on my iMac it says connected android, but can't click on it from them. and it doesn't show anywhere else.
On my sisters android whenever I would connect it it would pop up with something on her phone choosing what mode to put the phone in. Not doing that on my one.
edit: I've downloaded Kies.. but isn't picking up my phone.
edit 2: Says it only works with certain phones
Try Airdroid if you're on the same network, it's a pretty awesome app.
Sent from my GT-N7000 using XDA
Why dont you just use the mass storage mode? Plug it in and the internal memory will show up like a usb drive on your desktop.
are you using mtp mode or have you selected usb debugging?

[SOLVED] Charging but not recognized by the PC

Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Click to expand...
Click to collapse
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
willcor said:
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
Click to expand...
Click to collapse
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Hazardous Pain said:
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Click to expand...
Click to collapse
hi ,
why i still think its laptop /pc drivers related.
(But yes ,i might be completely wrong ..?)
i have laptop win 10 x64 also.
The issue is of laptop, not always recognizing a device /similar as yours ,but charging device .
Other devices, when trying to connect to laptop (,not just my Note5 ),( from time to time) eg Note 2,..3 ..4 , USB flashstick ..my Polar M400 running watch etc .Device is not recognized but charging .
So for me,
its just not Note 5 but other devices also (.from time to time) .
My "take " on this issue is that it points between drivers (pc ,laptop) //// relevant devices eg Note 5 ..etc . and not just the firmware issue of Note 5 ,??
but yes, as stated i might be wrong .
good luck
Post note ,
i have to add reinstalling drivers "sometimes " help " ,
but it happens again, later. ( not recognizing device )
So i am pointing fingers, at Windows o/s + the "company/maker " of laptop ..pc and + devices .The compatibility between all three above ,combined and yes i had similar issues ( from time to time with Win 8 ../Win 8.1 etc ).
Yet, i have also found that certain of my devices
that work nearly 100% of time on my laptop !,
which indicates to me, the compatibility of devices between device /laptop ,is very good ..??
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
hi ,
strange ,
just for the record i also have a Lenovo Flex 2 laptop ( x64 ) Win 10 .!!!
i have rooted all my devices on Lenovo laptop ( Note 2, Note 3 , Note 4 and my Note 8.0 tablet etc )
Yet , i am at moment not interested in rooting my Note5 ( i have it already a couple of months )
I am happy keeping myself busy with Theme store ,tweaks/beta apps and lately with the interesting Lockmaster app( Play store ) for lockscreen ... etc .
If i get the root "urge " i pick up my other rooted devices and use them .or /update or/ install root only tweaks/apps etc. for my rooted devices .!!
i hope Marshmallow fixes your issues .!!
good luck
Jammol said:
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
There are no options in the pull-down menu it just says cable charging
Hazardous Pain said:
There are no options in the pull-down menu it just says cable charging
Click to expand...
Click to collapse
Did you try clicking where it says Cable Charhing?
Edit: Never mind that. I see what you mean. That's odd it's not there for you. It definitely sounds like a PC issue. You can try completely removing all Samsung drivers and start over. Just using the Uninstaller will not cut it though. You'll have to do a system level cleaning of all samsung drivers.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
navdeepavi said:
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
Jammol said:
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
I did plug it in my brother's laptop but no dice. I tried the OEM cable and an Asus cable on USB 2 and 3 ports, it did not work on either pc. How can I completely uninstall samsung drivers?
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Hazardous Pain said:
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Click to expand...
Click to collapse
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
jayyusz said:
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
Click to expand...
Click to collapse
Yes, exactly
Hazardous Pain said:
Yes, exactly
Click to expand...
Click to collapse
I'm having this same problem these same problems. Other then I'm not able to get it to recognize even after doing everything that was said to do in this thread.
I feel like I'm missing a file? I was messing with them and just may think that could be my problem. is there anything else that has not been said in this thread I could do to fix this problem? When connected to my computer it recognize it as a charger. I can't access my files from my computer to my phone.
any help would be very helpful! Thanks!
I'm having the exact same problem but now I tried to use Flashify to go back to original recovery instead of TWRP & now by recovery or boot IMG is screwed so it wont even boot to recovery..
It boots only to download mode & is not recognized by any PC we have, with every cable I've tried.. uhhgggggg
I was having the same issue. Here is what solved it for me:
• Disconnect the usb cable.
• Go to Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
o Go down to device / hardware and devices – click on that
o Follow instructions to correct issues. This found I needed a bus device driver update.
o Let it update and once done go out.
• On PC - Go to Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings - go down until you get to the part that says "All Networks" ...expand the list by clicking on the arrow to the right. In this area you will see "Media Streaming" There should be an area highlighted in blue that says "Choose media streaming options" click on that. Make sure you "allow all" . Once that is done, click "ok" at the bottom. Plug your device into the usb and it should be recognized. Seems a recent Windows update has that filter off.
• Now, restart your computer.
• Use original usb cord that came with phone! Plug in phone then plug in usb to computer.
• It should recognize your device now.
I now have to restart computer every time I want to connect my device but it works.
Hi I am having that same problem with my note 4. It doesn't seem to be a pc problem as no pc at all none Nada recognizes the phone. Windows 7 to Windows 10. None. Used 2 workmates of mine who also have note 4s on my laptop and all the laptops i used i used their phine on itand they worked so blaming the pc seems to be out of the equation..your solution and all those settings have been untouched as it has all devices allowed ..... tried cleaning the connectors and also different oem cables to no avail ..The only thing I have not done is change the logic board
Hi I hope somebody can help me. I am having exactly the same issue. though I don't think its PC or Laptop problem. I have two Note 5 the other one is working just fine, while the other Note 5 that was just charging was connected I noticed that running *#0808# I can select AP and CP but MTP+ADP was not selected and if I try selecting the radio button I will be able to but after pressing Ok or Reboot it back to no selection at all. Which I observe on my other Note 5 that was working its always selected every time I run *#0808#.
One more thing noticed is that on the Note 5 that was not working I boot it download (ODIN) mode and connect back to USB of my PC and Laptop, I hear a sound (the typical sound in windows once you connect any USB device) though I cannot access it I am positive that my USB port on both device are in good condition and since it was detected in windows through ODIN boot mode I was under the impression that its a phone software/firmware related. Can somebody help me on this one? thanks

Usb tethering makes my pc slow

Couldn’t find anything like it so I decided to make a post
I am having problems with my p10’s tethering function for curtain reasons I have to use my phone’s internet to play games in my school’s dorm. The thing is I had no problems with my Samsung s7 but doing the same with my p10 makes my pc super slow and it takes ages for my pc to figure out that the phone is sharing it's internet oh and I forgot I’m doing it over USB bc my desktop has no WiFi card installed. Anyone have similar experiences i have tried all I could think about from reinstalling drivers , deleting Samsung usb driver to reinstalling OS just to be sure no other phone drivers where on there even switch usb cables ?
[email protected] said:
Couldn’t find anything like it so I decided to make a post
I am having problems with my p10’s tethering function for curtain reasons I have to use my phone’s internet to play games in my school’s dorm. The thing is I had no problems with my Samsung s7 but doing the same with my p10 makes my pc super slow and it takes ages for my pc to figure out that the phone is sharing it's internet oh and I forgot I’m doing it over USB bc my desktop has no WiFi card installed. Anyone have similar experiences i have tried all I could think about from reinstalling drivers , deleting Samsung usb driver to reinstalling OS just to be sure no other phone drivers where on there even switch usb cables ?
Click to expand...
Click to collapse
Just wanted to verify something, you used Samsung USB drivers to tether from your P10 ?

P30 pro - No USB File Transfer after update to Version 10.1.0.179(C431E23R2P5)

Hello all,
I have updated my P30 pro to version VOGUE-L29C 10.1.0.179(C431E23R2P5) according to instructions posted here (dload). So far so good. Unfortunately, the smartphone is now no longer recognized by any PC via USB. Old backups from a USB stick can also not be used. It can only be charged via USB. I have already tried to check the USB port via the menu *#*#2846579#*#*. No preassignment is displayed. Setting any option has no effect.
I also can't reset the smartphone with any older version. I have tried several. The update reports an error when checking and restarts the smartphone. Recovery is also blocked so I can't perform a wipe.
Has anyone else observed this effect and possibly a solution or a tip for me? My main problem is that no file or photo transfer is possible via USB.
In the developer options, all settings for ADB via USB, USB file transfer and OEM unlock were enabled.
Thanks for your time and support.
Best regards from Germany.
Andreas
I've had that problem on a p30 pro. Headphones, TV out, super charging all worked, but not data connection to pc, absolutely no reaction besides charging. I've read that forcing update did that to some phones, but updating from phone to the next version would solve that. Didn't solve it for me, when it updated... I could access its memory using Huawei share and network neighborhood from Files. Bought it that way and sold it after 1 month.

Fully "slave" headless S10 to computer or other device

Hey guys,
I have a Samsung S10 with a fully bricked screen, but everything else works - even the below-screen fingerprint reader. The phone can be used via Samsung Dex for everything except for the so-called "protected" apps that only work on the phone.
Instead of forking out 300 dollars to have the screen replaced and end up with a subpar device anyway, I would like to use this thing for something. If I could get full control of the device via a laptop or a different device, I could for example use it as a web-connected camera or something.
Anyone got any tips for what I could do to achieve this? I have already enabled developer mode and USB debugging, but not sure where to go from here.
Hi, i also have a galaxy s10 with a broken screen, after enabling usb debugging you can use in windows a program called "scrcpy" to mirror you phone screen to the pc (you can also control you phone with the mouse and keyboard in windows).
With that you can do pretty much everything.

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