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I have stock rooted Moto X on Tmobile and just purchase new 5ghz router. My Nexus 5 on 4.4.4 connects without issues but Moto X on 4.4.2 can see the network but as soon as I try to connect it tells me its Out of Range.
Anyone know what the problem is ?
no one uses 5 ghz n ?
kolyan said:
no one uses 5 ghz n ?
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Sorry, mine connects with no issue, did you try to remove the network and start fresh?
KCJunkman
I did, but signal is very poor, need to be very close to my Airport Extreme to use it.
My router is a Netgear R6300 (v1) AC1750 with firmware V1.0.2.38_1.0.33 (I have not upgraded the router firmware due to known issues) Channel selection options for 5Ghz are 36,40,44,48, 143, 153, 157, 161.
I have no problems using my X with it (I left the router on the default channel 153 for 5Ghz)
While my iPad Air, iPad Mini w/Retina, iPad 3, iPhone 5s, Note 3, Note 2, Thinkpad with Edimax EW-7811Un b/g/n adapter, Samsung Ativ SmartPC Pro 700 (built in B/G/N), and even my two old Moto Xooms work on 5Ghz, my Galaxy S5 can't see the SSID for 5Ghz on the router unless I use channel 48 or below. But I don't care, my S5 is my work device and I rarely use it on wifi at home, so when I do, 2.4ghz is fine.
KCJunkman said:
Sorry, mine connects with no issue, did you try to remove the network and start fresh?
KCJunkman
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yes i've done that
thanks. i will troubleshoot more now. only steps left are update to 4.4.3 and do factory reset.
kolyan said:
yes i've done that
thanks. i will troubleshoot more now. only steps left are update to 4.4.3 and do factory reset.
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nope...still doesnt work
bought asus router and still having 5ghz issue. ordered replacement moto x from Motorola
I have a Linksys EA6700, which supports 5ghz 802.11ac, and I have disabled the 2.4ghz wifi.
I'm having problems connecting my Moto X to the wifi network as well - the range is EXTREMELY limited: I can be 15 feet away from my router and there would be no signal...
but my iPhone 5s and Q10 can still connect from that range
helloo is any1 here experiencing any wifi unstable connection? my wifi is really unstable sometimes cant even go to google...
Yes, I am having issues too. Initially thought it was an issue with my wireless router, so I bought the new Google OnHub, just to have the exact same issues. I installed Fing on my phone and tried pinging the router. I got extremely high pings times and lots of time outs. What's odd is if I have a ping going from other wireless devices (laptops\phones) to the router, as soon as I enable the wifi on my Note 5 and connect to the same SSID, they all begin experiencing high ping times and time outs. As soon as I disconnect or disable the wifi on my Note 5, all of my other wireless devices function properly. This occurred on both my original TP-Link WR1043ND and the new Google OnHub.
The wireless on my phone does seem to work correctly when connected to an unsecured SSID or one utilizing WEP. WPA2 seems to be when the issue occurs. However, my wife has the Galaxy S6 Edge Plus (same internals as the Note 5) and has no issues on the WPA2 SSID. This is extremely frustrating.
I get really slow speed using WiFi. LTE connection I get no issues with apps like YouTube, the Play Store, Chrome, Gmail. Over WiFi, it just lags like it's on a dial up connection. Run multiple as speed tests, download speed is around 90+ MB/SS in the app. So I don't know what gives. VZW use, note 5, 32GB,Blue.
Hello, a few days ago I have a Moto G7 Plus and I notice that the WIFI connection is disconnected and reconnected randomly. Is there any solution to this problem? Anyone else have this kind of problems?
Previously I had a Moto X2 and I never had any problem with the WIFI connection of my house.
I tried changing many things in the configuration of my router without success. I have a TP-Link TL-WR1043ND v1 with OpenWRT 15.05.1 and I never had any problems with any of the devices that connect.
Thank you
Sorry for my bad English!
My query in the Lenovo forums: https://forums.lenovo.com/t5/moto-g7-play-moto-g7-moto-g7/Problems-with-WIFI-G7-Plus/td-p/4396826
I appear to have similar issues, I notice the WiFi will drop and I'll go to 4g then it will come back
Have the same problem I guess, had it also on Moto Z Play! Every several minutes WLAN reconnects, it seems.
Router is AVM Fritzbox 7490.
Edit: I happen to have the same name for the network in 5G and 2.4G, and also the same name for the repeater networks (doing an access point, wired via cable and powerLAN) serving the same SID also on both frequencies. Maybe it is switching frequencies or to/from repeater? Do you also have same name for the frequencies, or a repeater in use?
I'm unable to connect to 5Ghz WiFi with my S21 FE.
I've tried resetting a lot of settings but the phone does not recognize any 5Ghz wifi.
What can I do to make it work? Other devices see both 5Ghz routers but this phone is limited to just the slower one.
try setting your router to use channel 155
some have said this fixed 5ghz visibility.
@mikaelmoon also wrong forum
Hi - I recently updated my OP10Pro 5G to the NE2215_11_C26 update, OOS13, US,, and my 5ghz wifi is now really slow - 40-50mbps down - unless I toggle wifi or airplane mode. Speed goes back up to normal, then goes down and stays there. Other devices in 802.11ac work just fine on the 5ghz band
Any idea what's going on?
Thanks
ayoldguy1 said:
Hi - I recently updated my OP10Pro 5G to the NE2215_11_C26 update, OOS13, US,, and my 5ghz wifi is now really slow - 40-50mbps down - unless I toggle wifi or airplane mode. Speed goes back up to normal, then goes down and stays there. Other devices in 802.11ac work just fine on the 5ghz band
Any idea what's going on?
Thanks
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I had exactly the same problem and went through a "chat session" with OnePlus support about two weeks ago. I was asked to send my phone in for "repairs". The way their agent responded to my issue suggested that it is a common problem.
Edit: Sorry, my phone was running OOS 12 at the time I experienced the problem. I don't recall the build number and I don't have the phone now, so I can't check.
So, my phone has been "under repair" now for two weeks. No status update, no idea when it might be repaired or replaced. Meanwhile, I'm using my previous phone, a Moto One Ace 5G, and wondering why I bought the OnePlus at all.
ayoldguy1 said:
Hi - I recently updated my OP10Pro 5G to the NE2215_11_C26 update, OOS13, US,, and my 5ghz wifi is now really slow - 40-50mbps down - unless I toggle wifi or airplane mode. Speed goes back up to normal, then goes down and stays there. Other devices in 802.11ac work just fine on the 5ghz band
Any idea what's going on?
Thanks
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Did you check the negotiate speed?
Have a look with WiFi Monitor, ight shed some light.
maddler said:
Did you check the negotiate speed?
Have a look with WiFi Monitor, ight shed some light.
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I think I figured out my problem. I have Verizon FiOS, and have a G1000 Quantum Gateway AC router and the matching extender. The extender had the same SSID for the 5ghz band as the main router .. so the phone would hang on to the router or extender no matter where I moved in the house, no matter whether I checked the "switch Wifi to stronger network" box. I created a 'sub' SSID, and now the phone will (usually) switch to the stronger network, and seems to work ok.
I didn't have this with my AC Wifi OnePlus 7 Pro, or with my AX laptop. But this did seem to fix the issue with the OP10. I wonder if the new FiOS wifi 6e router + new extender would work better with my 10 Pro if extender is broadcasting same SSID?
i lost wifi 6
ayoldguy1 said:
I think I figured out my problem. I have Verizon FiOS, and have a G1000 Quantum Gateway AC router and the matching extender. The extender had the same SSID for the 5ghz band as the main router .. so the phone would hang on to the router or extender no matter where I moved in the house, no matter whether I checked the "switch Wifi to stronger network" box. I created a 'sub' SSID, and now the phone will (usually) switch to the stronger network, and seems to work ok.
I didn't have this with my AC Wifi OnePlus 7 Pro, or with my AX laptop. But this did seem to fix the issue with the OP10. I wonder if the new FiOS wifi 6e router + new extender would work better with my 10 Pro if extender is broadcasting same SSID?
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As long as the 2.4GHz and 5GHz bands will share the same SSID that's l;ikely the phone will pick the one with the "strongest signal".
If you want to make sure to always connect to the 5GHz one, using a different SSID is the only option. Doesn't really matter which AP/router/repeater/extender you use.
q
g96818 said:
i lost wifi 6
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Check under the couch, that's always there!
maddler said:
As long as the 2.4GHz and 5GHz bands will share the same SSID that's l;ikely the phone will pick the one with the "strongest signal".
If you want to make sure to always connect to the 5GHz one, using a different SSID is the only option. Doesn't really matter which AP/router/repeater/extender you use.
q
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Yea.. the issue was that I had the 5ghz band on the SAME SSID being broadcast by both router and extender.. forgetting the 2.4ghz didn't do anything, nor did ensuring that the "switch to stronger Wifi network" toggle was on. My OP10Pro would connect to the router's 5ghz signal when entering the house, then stay on it when moving around the house without switching to the stronger 5ghz signal with same SSID emitted by the extender. By creating TWO 5ghz SSIDs, one for router and one for extender, the OP10Pro now - usually, it isn't perfect - switches between the router/extender 5ghz SSIDs depending on the signal strength, though Android13's cutoff for defining "weak signal" seems either arbitrary or very forgiving. I'm wondering if Verizon's new Wifi 6E router + extender will fix this issue and allow me to just clone the SSID on both devices.. i read somewhere that wifi 6 and 6e devices can do this natively.. not sure as I'm a novice at best at networking. Thanks.
ayoldguy1 said:
Yea.. the issue was that I had the 5ghz band on the SAME SSID being broadcast by both router and extender.. forgetting the 2.4ghz didn't do anything, nor did ensuring that the "switch to stronger Wifi network" toggle was on. My OP10Pro would connect to the router's 5ghz signal when entering the house, then stay on it when moving around the house without switching to the stronger 5ghz signal with same SSID emitted by the extender. By creating TWO 5ghz SSIDs, one for router and one for extender, the OP10Pro now - usually, it isn't perfect - switches between the router/extender 5ghz SSIDs depending on the signal strength, though Android13's cutoff for defining "weak signal" seems either arbitrary or very forgiving. I'm wondering if Verizon's new Wifi 6E router + extender will fix this issue and allow me to just clone the SSID on both devices.. i read somewhere that wifi 6 and 6e devices can do this natively.. not sure as I'm a novice at best at networking. Thanks.
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Other than the actual "sensibility", that's not a 10pro specific issue.
2.4 and 5 GHz bands will behave differently and the phone will "perceive" one or the other as the best choice based on various factors and the overall quality of the signal.
I had the very same issue on my laptop.
OnePlus support had my phone for 3 weeks to fix my 5G wifi speed problem. They report that they replaced the motherboard under warranty and the phone has been shipped back to me. I should have it in a couple days and will certainly test to confirm that 5G wifi speed is similar to other devices connected to my network.
I've defined separate SSIDs for 2.4g and 5g wifi in my gateway, so I can control which SSID I connect to. 2.4g was always consistent with other devices connected at 2.4g. The problem with my phone was related only to 5g.
FrogFan said:
OnePlus support had my phone for 3 weeks to fix my 5G wifi speed problem. They report that they replaced the motherboard under warranty and the phone has been shipped back to me. I should have it in a couple days and will certainly test to confirm that 5G wifi speed is similar to other devices connected to my network.
I've defined separate SSIDs for 2.4g and 5g wifi in my gateway, so I can control which SSID I connect to. 2.4g was always consistent with other devices connected at 2.4g. The problem with my phone was related only to 5g.
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I received my "fixed" phone about a week ago now and I've been monitoring its wifi performance. Bottom line: 5G has been generally slow, much slower than my laptop or my Moto Ace 5G, but the speed is highly variable and quite fast sometimes. I just ran Speedtest on my laptop and OnePlus. Both were connected to the same 5G SSID. The laptop performance was 304 mbps down, 172 mbps up. The OnePlus performance was 48 mbps down, 205 mbps up.
I switched both the phone and the laptop to my 2.4G SSID. Laptop performance was 43 mbps down and 15 up. Phone performance was 116 mbps down and 88 mbps up.
After the 2.4G test, I switched the phone and the laptop back to the 5G SSID and immediately retested wifi speed. I observed performance of 339 mbps down and 373 mbps up on the phone. The laptop speed was 248 mbps down and 148 mbps up.
I know that my gateway broadcasts 5G on two different channels for the same SSID and I have no control over what channels it picks. Maybe the phone picks a congested channel sometimes and the slow observed speeds are due to that, whereas the laptop (and the Moto Ace) always seem to pick the less congested channel?
The other thing I read about was "randomized MAC address" versus "device MAC address" and someone, somewhere (I don't remember where) suggested that using device MAC address resulted in improved speed. I just made that switch for the 5G SSID. Speed is very good now, and I'll monitor it to see if it slows over time.
Sorry for the long message, but I'm thinking that the "fix" really did nothing to improve 5G wifi performance and there is something not quite right about the OnePlus's handling of 5G wifi.