Quality Control Issues - OPPO Find X5 Pro Questions & Answers

I don't know what everyone else's experience is with quality control but here's mine:
The first X5 Pro I had, I had to return for a replacement because I discovered in low light (dark room) there was a stuck pixel on the screen which was permanently lit green. This isn't acceptable on £1000+ device.
Now, my replacement device feels different in the hand. People will probably think I have OCD, but it looks like the ceramic back is actually somehow a fraction of a millimetre smaller than it should be, therefore the aliminium edges of the device do not blend seamlessly into the ceramic back cover and give that smooth, pebble-like feel. It now feels like I have a sharp edge resting against my palm or fingers when I hold the device.
Most people would probably not notice this but I do.
My wife has the X5 Pro in Black and doesn't have this issue.
I read somewhere about the ceramic milling process means that every since piece of ceramic is unique, but obviously within a certain tolerance, and the backs are matched up with the camera lenses during the production process.
I've attached a picture to try and convey what I am talking about. Unfortunately I don't have a picture of the back of my first device, which felt perfect in the hand.
It looks like there is around 0.5mm gap between the back and the edge of the device.
Would you return your device due to this, especially when you know what it should be like?

Morning chap,
Re the green pixel, I haven't had any and agree is unacceptable.
Re the back. I have a slight edge too but assumed that's how they all were. Doesn't bother me as I have a case around it. You may want to return it if it really is annoying you and you are 100pc sure that the first handset was seamless...(are you sure? Mind tricks?)...but no guarantee a replacement will be any different.
Interested to see how you get on.

OnePlus2Oppo said:
Morning chap,
Re the green pixel, I haven't had any and agree is unacceptable.
Re the back. I have a slight edge too but assumed that's how they all were. Doesn't bother me as I have a case around it. You may want to return it if it really is annoying you and you are 100pc sure that the first handset was seamless...(are you sure? Mind tricks?)...but no guarantee a replacement will be any different.
Interested to see how you get on.
Click to expand...
Click to collapse
Haha, yeah, my first thought was mind tricks, but my wife has the black one and it defo doesn't dig into your hand in the same way. Looking at them side by side, the back on her black X5 pro blends seamlessly into the frame whereas mine has an obvious lip.
Yes you are right about a replacement being no guarantee of being better. This is the first phone in 10+ years that I am using without a case because it feels so natural to hold, but when it digs into your hand and you can feel the ridge, it definitely isn't pleasant to hold.
Anyway, phoned the carrier and after a lengthy call with me trying to explain the issue to one of their first line tech support, it's getting replaced by courier tomorrow.
If this was an iPhone there would be threads all over twitter with people going bananas so I don't see how I should need to settle for second best when this phone costs more than most iPhone models bar the 13 pro max!

This is a good review with hi-res images of the sides of the phone, and on which you can see no visible lip (although harder to see on the black model).
Oppo Find X5 Pro Review - Slick smartphone with a Hasselblad camera
Review: The Oppo Find X5 Pro 5G employs 12 GB of RAM, 256 GB of UFS 3.1 memory, a triple camera with two Sony IMX766 sensors, very fast charging and an accurate LTPO AMOLED display.
www.notebookcheck.net

Ha now you got me thinking!
I can't hold this phone without a case, too slippery.
Agree, regardless when you spend a grand and ain't happy you should deal with it, no matter the issue. See if you can put up an image of the Mrs phone

Will do when she gets home

So, got the replacement and it definitely does not have the same issue.
This one is perfect, the back blends seamlessly into the sides.

Pleased you're happy mate. The pix don't make it easy to see the difference if I'm being honest. I'd kick off with Oppo if I were you. 1000 quid phone.

Related

Casemmate Vroom - Anyone have? Thoughts?

Hey again!
I apologize if this has been [kind of] covered and I've read through some of the other threads about skins, but I wanted to know if anyone has gotten a Casemate Vroom for their N1 and your thoughts?
I got a silicone case/screen protector from ebay, mad cheap (like $4), and it does the job, but I want to get something that looks nice as well. The screen protector I have on this works well, surprisingly, since it was paired with this cheap case, but I dropped the phone straight on its face today (just a flat plop, but it was only 1-2 feet) and the case did its job, but got me rethinking.
With that said, I like the look of the Vroom as it adds a little flare to the phone as well as functionality, so I wanted to see peoples' thoughts. Thanks!
If anyone has this, please let me know. I am really considering buying one, but I wanted feedback if anyone has this.
I have one. It's an ok case, here are my pros and cons:
Pro's:
- It's a good looking case, when it's not all dusty and covered with stuff ( see cons ).
- It will protect the phone well in the event of a drop.
- It's easy to grip.
Con's:
- It's rubber, so it attracts every piece of dust, lint, whatever may be around.
- The top portion actually blocks the light sensors of the phone so if you use the auto adjusting backlight it's not going to work. Also it doesn't shut the screen off when it's close to your face while on the phone, then illuminate it when you pull the phone away from your face. I thought about cutting this top piece off with a razor blade, but I haven't done it yet because I don't feel like making the case look like crap...
I'm a car guy, so that's the main reason I bought the case. I figured it would be sweet to use when I go to shows/track. That's probably the only time I will use it though.
Hope that helps you.
Is it really covering the sensor? the picture looks like it isnt...
Anyways OP check this case out, this is what I got, it fits perfectly, looks great, and cheap! Definitely the best bang for the buck.
The seller is pretty good by the way, I got my order in 3days.
http://cgi.ebay.com/HARD-CASE-SILIC...ewItem&pt=PDA_Accessories&hash=item5d28bb22ee
Also available in, blue, green and pink
I used this case for the first few weeks I owned the phone. I do really like the design of the case, however I found that after a few weeks it becomes loose due to the material used for it. Also, they have since released a new version in the past week that no longer covers the sensors, but in doing so it looks as if it reduces the area it covers on the phone. This worries me that due to the material used it may have issues with staying properly seated on the phone once the material has loosened. Another note on the material is that it is very grabby. By that I mean that if you put it into a pocket it is a little tough to take it back out. Other than that all of the proper areas are cut out and sit well.
I have since switched to their Gelli case which I now prefer. It is a harder material, and doesn't have the issue of stretching or loosening. It also shows off the phone more, as it is a clearer smoke style material.
Thanks for the feedback. I didn't realize that it covered the sensors (at least the pics on the website still show the old one). I'll take a look into the ones you've suggested. Thanks guys!
Yah , found out that the older version did cover the sensor. But the new ones don't.
mrmartin86 said:
Thanks for the feedback. I didn't realize that it covered the sensors (at least the pics on the website still show the old one). I'll take a look into the ones you've suggested. Thanks guys!
Click to expand...
Click to collapse
Just ordered one of these, it's the coolest looking case by far but I never ordered because of the proximity sensor being covered, seems they have fixed that now as there is a new version on their website so we'll see how it is when it gets here. It's the first case I'm actually looking forward to getting for the Nexus, just don't seem to be many stylish cases for it like there are for the iPhone.

Already dented my N5

Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
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Click to collapse
Strange. The Cruzerlite (which are thin TPU cases, cheap in my opinion) drop test stood up to NUMEROUS drops & the device survived without any sign of damage. Not a scratch or dent.
Is you device white or black? My old Nexus 10 had a defect in the black soft touch coating that looked like a dent, but it was more likely an issue in the molding or application process.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
Pics?
Sent from my Nexus 5 using xda app-developers app
Endoran said:
Pics?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Mine is the white version, but the dent is on the top right above the camera, on the black portion, right where the side casing touches the glass. I would have a very hard time photographing this because of where it is on the phone/lighting etc.. ill try when I get home though.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
Click to expand...
Click to collapse
a picture speaks a thousand words
I have about 5 or so nicks on the sides where the glass and plastic edge meet on my naked white N5. I agree that the plastic used is pretty brittle but it's not noticeable unless you really look for it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Get a sufficient case otherwise you can't really complain...
I have one little mark or nick as well where the plastic case meets the glass on that tiny little lip. My 2 year old got a hold of my phone and dropped it on a metal external hard drive case the day I got it and it landed right on 90 degree edge of the case... I went temporarily insane. It is very small but kind of surprised me I guess. I dropped my galaxy S3 many times and never got more than the little hairline scratches you see in glossy plastic. That soft touch coating seems to have some give to it. It was my fault. My parents gave my kids a new ipad mini and I set my phone on top of it. I was in the other room and heard him say "new tablet". I knew at that moment the mistake I had made...
I have one of those really slim cases on the way which would have prevented it. I typically don't use cases and am usually not bothered by the small marks I get on my phones but because some of those ultra thin cases are so slim now days I am going to try one out. Marking up a brand new phone is a little different than one that's a year+ old...
I too, also have a slight dent under the screen bezel part of mine. I have never dropped mine. Noticed it while it was on the table; that the reflection of the curtain was slightly bent at the one area, instead of being completely straight. Looked closely, and sure enough, there was a dent. It's not noticeable during day-to-day use, but you CAN notice it if looking at the reflection it shows.
The chrome bezel on the nexus 4 was susceptible to dents as well.
A few weeks ago the Nexus 5 flew out of my hands and landed on our concrete driveway. I feared the worst, but only a small dent in the upper left corner of the back panel and some scratching is all that happened. Lucky me, but I still hate it. Never had a single blemish on the Nexus 4.
Sent from my Nexus 5 using Tapatalk
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Hobbesfed said:
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Click to expand...
Click to collapse
Normal. That's why most early glass screen protectors were not sticking properly.
bblzd said:
Normal. That's why most early glass screen protectors were not sticking properly.
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Click to collapse
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Hobbesfed said:
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Click to expand...
Click to collapse
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even in the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear. It's also not the screen itself but around it.
Dented
In my N5 have no dent and any scratch..
I love with my N5
bblzd said:
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear.
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Click to collapse
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Hobbesfed said:
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Click to expand...
Click to collapse
How is it even a defect? It's not even noticeable. No one would consider it a hardware bug except apparently you. Please explain how this effects the usage of your device in any way.
Poor quality control is EXACTLY how corners are cut. Manufacturing anything has margin of errors and the less margin of error you're willing to release the more phones are "thrown away" and the more money a released device will cost. I'd explain more but I'm sure Wikipedia or a Google search can better explain the finer points of manufacturing and quality control then I can.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
bblzd said:
.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
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There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
LeoRex said:
There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
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Click to collapse
The actual cost break down might never be known. One thing is for sure though, LG is not willing to take any loss and whatever Google may have paid them "extra" they will still try and build the phone as cheap as they possibly can.
LG does not consider the Nexus as their flagship phone and will never treat it as such. It's a phone they were contracted to build and they will cut every corner they can. It's just business.

[Q] Would you guys recommend buying the LG G Flex?

Hi,
I'm looking for a new device, as my Note 1 looks like it's about to join the big charger in the sky.
I know the basics - large screen, good battery & processor, meh resolution etc. Judging form the specs and reviews I've read, it looks like a good fit for me.
What I'd like to know is if you'd recommend buying it for long term use (I'm not one to change phones every year), and if there are issues with the phone you think I should know about.
It's a great phablet. Fast, comfortable and bug free. Battery seems to last forerver. Feels solid yet slippery in the hand, and close to impossible to use one handed. You won't feel the difference made by the 720p resolution after a few hours. Color reproduction is great and the screen is sharp and bright.
Coming from the note 2, i see only 3 downsides In the flex.
1. The camera. Real slow to focus indoors, produces lots of noise in dark areas... Sometimes i cant determine where the focus point is. Perfect daylight and closeups though.
2. Lack of development. This phone is locked down tight, so if you love to flash like me, it's a disappointment.
3. No cases, no glass screen protectors. Almost. You can still find them around ebay and amazon, but not as much stuff a samsung would have.
On the bottom line this is a great mid-high range phone, and for the right price, and the right mind it will do.
rotem07773 said:
It's a great phablet. Fast, comfortable and bug free. Battery seems to last forerver. Feels solid yet slippery in the hand, and close to impossible to use one handed. You won't feel the difference made by the 720p resolution after a few hours. Color reproduction is great and the screen is sharp and bright.
Coming from the note 2, i see only 3 downsides In the flex.
1. The camera. Real slow to focus indoors, produces lots of noise in dark areas... Sometimes i cant determine where the focus point is. Perfect daylight and closeups though.
2. Lack of development. This phone is locked down tight, so if you love to flash like me, it's a disappointment.
3. No cases, no glass screen protectors. Almost. You can still find them around ebay and amazon, but not as much stuff a samsung would have.
On the bottom line this is a great mid-high range phone, and for the right price, and the right mind it will do.
Click to expand...
Click to collapse
There are a lot of cases and screen protectors:
http://www.amazon.com/gp/search/ref...ds="lg+g+flex"+-2+case&ie=UTF8&qid=1426858854
http://www.amazon.com/s/ref=nb_sb_n...:2335752011,k:"lg+g+flex"+-2+screen+protector
grayson73 said:
There are a lot of cases and screen protectors:
http://www.amazon.com/gp/search/ref...ds="lg+g+flex"+-2+case&ie=UTF8&qid=1426858854
http://www.amazon.com/s/ref=nb_sb_n...:2335752011,k:"lg+g+flex"+-2+screen+protector
Click to expand...
Click to collapse
Do you have a glass protector? (made of glass)
rotem07773 said:
Do you have a glass protector? (made of glass)
Click to expand...
Click to collapse
I don't want one, but this one looks pretty good:
http://www.amazon.com/BodyGuardz-Pure-Glass-Screen-Protection/dp/B00IZL5S2G/
This one sold 1204 units:
http://www.ebay.com/itm/Premium-Rea...-Screen-Protector-for-LG-G-FLEX-/301293819206
This one sold 89 units:
http://www.ebay.com/itm/Premium-HD-...-Screen-Protector-for-LG-G-FLEX-/131417940013
rotem07773 said:
Coming from the note 2, i see only 3 downsides In the flex.
1. The camera. Real slow to focus indoors, produces lots of noise in dark areas... Sometimes i cant determine where the focus point is. Perfect daylight and closeups though.
2. Lack of development. This phone is locked down tight, so if you love to flash like me, it's a disappointment.
3. No cases, no glass screen protectors. Almost. You can still find them around ebay and amazon, but not as much stuff a samsung would have.
On the bottom line this is a great mid-high range phone, and for the right price, and the right mind it will do.
Click to expand...
Click to collapse
Thanks!
I don't really care about the camera. The lack of development is a bummer. Might have been a deal breaker for me if it wasn't for Xposed.
Oh, one more thing - some users had an issue with ghosting or after images on the screen. Anyone had this problem? How widespread is it?
dude1001 said:
Thanks!
I don't really care about the camera. The lack of development is a bummer. Might have been a deal breaker for me if it wasn't for Xposed.
Oh, one more thing - some users had an issue with ghosting or after images on the screen. Anyone had this problem? How widespread is it?
Click to expand...
Click to collapse
It really is a matter of luck... Some of the phones were bad from factory.. You have something like that, you'll get it replaced with your warrenty.
If you want to keep it long term and lack of updates (and also latest apps) will bug you then I suggest Nexus 6 over it. My dad has this phone and I have the nexus, dont get me wrong g flex is a nice phone but starting to fall back in technology and will likely not get updates for 2+ years

Note 9 Lightbleed issues!

So I upgraded from my Note8 and found that the 9 has some pretty bad light bleeding. It's symmetrical on both left and right, at the bottom and top part of the screen edges.
Not sure if I wanna get a replacement but you can even see it in broad daylight if you angle it correctly. It's quite annoying tbh.
Aside from that I love the phone.
Anyone had such issues yet?
Go return it and ask for a new one. My Note 9 has no lightbleed at all
see
https://forum.xda-developers.com/galaxy-note-9/how-to/light-leak-note-9-512gb-blue-special-t3837413
I have the same problem. Putting on a cover should fix it. Waiting for a black cover to arrive tomorrow.
/CK
Café King said:
I have the same problem. Putting on a cover should fix it. Waiting for a black cover to arrive tomorrow.
/CK
Click to expand...
Click to collapse
I have a minimalistic case on it but that doesn't hide it. I don't like covering the sides that much, makes the curved design obsolete.
Wow. Another person that had to start his own thread when there are others on same issue here.
xMadMike said:
So I upgraded from my Note8 and found that the 9 has some pretty bad light bleeding. It's symmetrical on both left and right, at the bottom and top part of the screen edges.
Not sure if I wanna get a replacement but you can even see it in broad daylight if you angle it correctly. It's quite annoying tbh.
Aside from that I love the phone.
Anyone had such issues yet?
Click to expand...
Click to collapse
Pic?
no idea why you would spend $1k on a phone and then refuse to return it when it's obviously defective.
WaxysDargle said:
no idea why you would spend $1k on a phone and then refuse to return it when it's obviously defective.
Click to expand...
Click to collapse
Unfortunately, Samsung is not accepting that the screen is defective.
My N9 was two times in service, I spoke with Samsung's support via email and phone, still nothing.
"That is the feature of curved display" they say.
Thats ****talk, I say.
When my phone arrive again, I will go directly to the import company to complain there.
I have a bit of it, one of the first-batch Exynos 128/6 units I guess. Not a huge deal for me, my Xperia Z5 came back from repair with a larger gap, the repairman said he couldn't get it to fit without damaging the panel as the frame was warped... lol
but I do wonder how water-resistant it will be...
Oh, wow. I also have it on my N9. Looks exactly the same as on my N8. But, like most of us, I put a case on my phone. I never rock it without a case. Just strange that this continues to be an issue. Makes the phone look a bit defective. Some cosmetic issues like this can do that. Make it look a bit cheap.

Creaks right out of the box!

Lovely! This is my second device, the first had a clicky feel on the bottom of the screen where is slides into the chin. That didnt really bother me, but it would also drain battery overnight when not used (from 100 to 78) the next morning. Returned it to bestbuy (got charged $45) and repurchased (yes i am not a hater, i like the phone) but this one creaks loudly from the screen (not hinge). Anyone having similar issues?
oh great.... I am getting mine tomorrow. I purchased from B&H and I got an extended warranty warranty for 2 more years through SquareTrade at time of purchase. The product is shipping from the US to me (in Canada), and the last thing I want to put up with is "this" kind of "issues". Oh jesus, let's hope and pray FedEx delivers a creak free unit.
As for battery issues, you might want to check out what is draining and using up your battery. You can also get some None_root apps to help "Sleep" apps that are sucking power while in standby mode.
Cheers,
Crossing fingers for you. My second came from B&H. Will be giving them a call tomorrow for options, most likely will end up keeping it like this and hope for a year of trouble free foldings The one that drained battery, it was also right off the box, i do not install any app until i make sure battery issues arent app related. And i also disabled 5g which made the phone heat up quiet a lot
QC seems to leave a lot to be desired, they put a plastic on the external sceeen that came poorly applied in both lol Got to love the razr, i am all about design, so i can gladly put up with some OCD inducing issues, but not pleased with the overall experience, not at $1200 (although high end phones are getting progressively more expensive, look what apple is doing, less for more, a 64GB iphone 12 is $830 plus the charger, it ends up close to $900, i hope ppl realize demand more for their $. Im definitely NOT getting and iphone again)
The first unit I got had a consistently loud creaky hinge too and there was some friction while opening so I got a replacement and to my surprise it's absolutely quiet and smooth!! So now I consider it not normal for a hinge that makes any noise.
Got my phone today
Well, it finally arrived after FedEx messed up the delivery date that was scheduled for last Friday.
I got distracted by the fact that my phone shipped without a screen protector or "Motorola Black" screen shield. The phone shipped folded, and the box looked unopened (the security decals looked super clean unaltered) and there was zero finger prints on the phone nor the display (it's a real finger print magnet like all my other phones lol).
Thankfully, the phone opens and closes like a well oiled hydraulic mechanism that was built by NASA with 0.01% tolerance.
Great! Yeah the ones with an internal screen film and unfolded were review units. Others come with a poorly applied plastic on the external screen, and come folded. My creaky razr also offers some resistance as mentioned above, the hinge would not creak, but rather the screen when being folded, i can feel it by touching the outter screen and back. It had to do with the folding trays rather than the hinge itself. Going back for a replacement.
tessorodesoto said:
Great! Yeah the ones with an internal screen film and unfolded were review units. Others come with a poorly applied plastic on the external screen, and come folded. My creaky razr also offers some resistance as mentioned above, the hinge would not creak, but rather the screen when being folded, i can feel it by touching the outter screen and back. It had to do with the folding trays rather than the hinge itself. Going back for a replacement.
Click to expand...
Click to collapse
Damn, I feel for you bro... are you in New York, or are you shipping it back and forth. Does B&H cover the shipping fees?
I had the 2019/early 2020 version of this phone, it creaked. The 5G version I have now creaks too. Both from day 1. Moto says it's "normal."
Well, I can report that mine is like I mentioned above, it folds and opens like a well oiled mechanism. I have had it since Monday of this week. I'm hoping that I am the norm and not the exception.
But I'm getting the feeling that this phone will be pretty scarce as far as distribution and total sales.
I've had mine for 4 days now, it emits a single squeak when closing if I use the inner screen for a bit, and makes a click when opening but no creaks that I've noticed.
I think if you leave the phone opened for a long time, the creak will disappear. Mine 1st gen razr is like that
I've had mine since release day. No squeaks or creaks. Just a smooth sound whenever I flip my wrist to open. But even slower opens don't have any noises. And I've been to the beach a few times where I've had sand get in the hinges... Little bit of blowing on the hinge and what little bit of grit is left doesn't seem to be a match for the steel gears after a couple days. Back to being like new.
Sucks you got a squeaker but I would be willing to bet it is in the minority.
No such issues with my Razr, smooth and quiet, although I find the grip to be a bit tricky with one hand, I wish they would had added two tiny grip points on the top sides, to be able to use the weight of the lower half to extend the screen without the risk of dropping the phone.
No such issues with mine, either. Was gifted this phone on my B'day, and I really wasn't planning on buying one, but I intend to keep it for a bit. It's been a decent experience overall.

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