I bought 2215 in China. The fingerprint scanner does not work. The phone is shaking and on the screen "Tty again. Unable to complete fingerprint settings. Please retry". Is there a possibility to fix it?
Delete your fingerprints and register them again
g96818 said:
Delete your fingerprints and register them again
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This was the initial setup. No registered fingerprints.
mainforge said:
I bought 2215 in China. The fingerprint scanner does not work. The phone is shaking and on the screen "Tty again. Unable to complete fingerprint settings. Please retry". Is there a possibility to fix it?
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Click to collapse
You can't set up fingerprint properly or the scanner hardware is not working?
Clean your hands and the phone screen.
When you register your fingerprints double up on each digit
Related
Hi, there might be some problem with my note 8.
I activate the instant unlock without swiping the lock screen for the iris recognition unlock.
the problem is something the iris camera will not shows up on the screen after i swipe up to check on the position of my eyes. it said 'if this keeps happening, please restart your phone'.
I wondering anything cause the iris camera not to appear on the screen.
The iris scanner still works well on capture my irises to unlock the phone, it is just that the iris camera do not appears on the screen (the one with the two circle to position your eyes).
desmondk said:
Hi, there might be some problem with my note 8.
I activate the instant unlock without swiping the lock screen for the iris recognition unlock.
the problem is something the iris camera will not shows up on the screen after i swipe up to check on the position of my eyes. it said 'if this keeps happening, please restart your phone'.
I wondering anything cause the iris camera not to appear on the screen.
The iris scanner still works well on capture my irises to unlock the phone, it is just that the iris camera do not appears on the screen (the one with the two circle to position your eyes).
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Try factory resetting the device and check if the issue is still there. If yes, take the device to the samsung store for replacement. Mine works flawlessly. Much better than S8+ actually.
onkarsingh_pardeshi said:
Try factory resetting the device and check if the issue is still there. If yes, take the device to the samsung store for replacement. Mine works flawlessly. Much better than S8+ actually.
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Tried factory reset it... still the same.
The iris scanner have no problem unlocking my phone, it is just that the iris camera with the two circles does not appear on the screen when iris scanner activated.
How to disable the home button when the screen is locked? The screen now activates when you touch the home button (finger reader) - later phone can be unlock by PIN or finger, but how to disable screen wake up by this butto?. I would like to block this possibility so that the screen wakes up only by pressing the on / off button.
Your P10 does this?
I tried it on my P10 a second ago. My phone only vibrates when I tap the homebutton with a finger or part of my skin which isn't getting recognized by the phone. But the screen stays of.
Which version are you on? I'm on VTR-L29C432B162
i have VTR-L29C432B151, and a wanne disable it, because it is very annoying.
Dude, you really don't understand how fingerprint scanner with its features works...
Workaround: just don't tap on that area
Jannomag said:
Your P10 does this?
I tried it on my P10 a second ago. My phone only vibrates when I tap the homebutton with a finger or part of my skin which isn't getting recognized by the phone. But the screen stays of.
Which version are you on? I'm on VTR-L29C432B162
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When you deactivate the fingerprint reader to unlock your device(settings/fingerprint/screen unlock), then when you tap on the reader, when the device is locked, the screen turns on.
I personally use fingerprint to unlock my device, but have another complain and that is, when i want to check my lock screen for missed calls/recieved messages i have to take the device to my hand and push the on/off button.
would be great to have double tap to wake function.
AntoSVK said:
Workaround: just don't tap on that area
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You misunderstand. I'm having this same grievance as it's so easy to knock the scanner when moving the phone that the next movement then swipes to unlock it and the next thing you know you're opening apps and tapping stuff.
I don't give two hoots about fingerprint scanners as they are inherently insecure so I will never use mine. I'd like the ability to disable it completely so it doesn't even act as a button.
Silently said:
You misunderstand. I'm having this same grievance as it's so easy to knock the scanner when moving the phone that the next movement then swipes to unlock it and the next thing you know you're opening apps and tapping stuff.
I don't give two hoots about fingerprint scanners as they are inherently insecure so I will never use mine. I'd like the ability to disable it completely so it doesn't even act as a button.
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fingerprint is insecure? how does that?
DallasCZ said:
fingerprint is insecure? how does that?
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You're using a password that you carry on your person at all times, is always visible, and can't be changed. If someone steals your phone they just need to grab your hand and put it on the reader to have full access.
https://www.kaspersky.com/blog/fingerprints-sensors-security/10951/
Silently said:
You're using a password that you carry on your person at all times, is always visible, and can't be changed. If someone steals your phone they just need to grab your hand and put it on the reader to have full access.
https://www.kaspersky.com/blog/fingerprints-sensors-security/10951/
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Do you really think that someone would steal your phone and your hand just to unlock your device? Ok maybe if you are a bilionaire or presdent of the united states...
The same i can say about unlock pins or gestures ..they need just to put you under drugs and you will tell them the code.
Same as with iris scanner, they just need your phone and your eye .
Too paranoic in my opinion. There is way higher probability that you would die in car accident or airplane accident than someone stelas your phone and your hand . 99% of stolen phones are stolen beacuse of value of the device, not because someone would spend hours to get into your device.
But anyway it is your opinion ...
DallasCZ said:
But anyway it is your opinion ...
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Indeed.
So, getting back on track, does anyone know a way to disable the fingerprint reader in its entirety? I suspect this may only be possible with a custom-ROM or at the very least root access.
Besides it makes no sense, I think there is no oficial way to completly deactivate the fingerprint reader.
Lately the fingerprint scanner won't unlock the phone. There's no vibration indicating wrong fingerprint, it just does nothing. When I unlock the phone using PIN it works fine opening top notification panel or scrolling through photos. When I go to settings and fingerprints manager it recognizes my fingerprints without a problem. Even when I lock the phone it works well for couple of times but after a while it stops working again.
Have anyone had an issue like that?
I already switched the phone off and on again but it changed nothong.
Any advice besides resetting to factory settings?
Thanks for any help
Hey, I have the same problem with my Honor 7. Did you find any solution?
Dennrlay said:
Lately the fingerprint scanner won't unlock the phone. There's no vibration indicating wrong fingerprint, it just does nothing. When I unlock the phone using PIN it works fine opening top notification panel or scrolling through photos. When I go to settings and fingerprints manager it recognizes my fingerprints without a problem. Even when I lock the phone it works well for couple of times but after a while it stops working again.
Have anyone had an issue like that?
I already switched the phone off and on again but it changed nothong.
Any advice besides resetting to factory settings?
Thanks for any help
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Are u using something like double tap to lock.
If so, disable it.
Otherwise, go to backup and reset, and reset only settings.
Originally I had set up face recognition along with fingerprint reading to unlock my S10. I've been troubleshooting my problematic FPS so I went to disable face recognition however I noticed the lock screen is still expecting it and an error pops up at the top stating "There was a problem with your face data. Register your face again."
I've double checked that face recognition is not enabled anywhere, is there something I'm missing? It seems like the phone still thinks it is enabled even though I have no registered faces anymore
Can anyone duplicate this?
Try switching to security "none". This will delete all your fingerprints and face data. Then enable fingerprint unlock again.
lumiden said:
Try switching to security "none". This will delete all your fingerprints and face data. Then enable fingerprint unlock again.
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Where can that be done? I tried setting the lock screen to pattern only and deleted my face and fingerprint data.
I reregistered a face a noticed that even with the face unlock off under Lock Screen -> Screen Lock Type, the phone is still trying to use it
I think a reboot after turning everything off did the trick!
Hey everyone,
I just changed the screen (with the full assembly) on my P10 and I have a weird problem with the fingerprint sensor.
I can add new fingerprints just fine, and if I try to set the same finger 2 times I get a message saying I've already saved this fingerprint. But, I can't seem to unlock my screen with the scanner. The screen wakes up when I scan my finger but the phone doesn't unlock even if the option is activated in the options.
I really don't know what to do.
Same problem here, is software related problem. Try to do a factory RESET. In my p10 was solved on the pie update.