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Is anyone else having issues with 5.0 GHz WiFi connections?
I have a Netgear D6300 WiFi 802.11ac Dual Band Router, which worked fine on 5 GHz band with the HTC One X but the new HTC One struggles to stay connected & forces me to connect to the 2.4 GHz band which is stable.
It seems to struggle with distance. Short distances. In the same room as the router it is fine but in all my other rooms its terrible & reconnects or times out.
Again, the HTC One X was happy under the same conditions.
runwaypimp said:
Is anyone else having issues with 5.0 GHz WiFi connections?
I have a Netgear D6300 WiFi 802.11ac Dual Band Router, which worked fine on 5 GHz band with the HTC One X but the new HTC One struggles to stay connected & forces me to connect to the 2.4 GHz band which is stable.
It seems to struggle with distance. Short distances. In the same room as the router it is fine but in all my other rooms its terrible & reconnects or times out.
Again, the HTC One X was happy under the same conditions.
Click to expand...
Click to collapse
I have the Asus RT-AC66U, and I don't have any connection issues. In fact I find in many cases the One has better reception compared to that on my other devices.
I'm having the same issue with my d6300 and HTC one. Might try and downgrade to see if that works
Sent from my HTC_PN071 using Tapatalk 4 Beta
runwaypimp said:
Is anyone else having issues with 5.0 GHz WiFi connections?
I have a Netgear D6300 WiFi 802.11ac Dual Band Router, which worked fine on 5 GHz band with the HTC One X but the new HTC One struggles to stay connected & forces me to connect to the 2.4 GHz band which is stable.
It seems to struggle with distance. Short distances. In the same room as the router it is fine but in all my other rooms its terrible & reconnects or times out.
Again, the HTC One X was happy under the same conditions.
Click to expand...
Click to collapse
I have a D6300 as well and no problems here. I also have a Billion 7800VDOX and have no problems either.
Which HTC one do you have? I'm thinking my Telstra firmware is bugged
Sent from my HTC_PN071 using Tapatalk 4 Beta
I have the same problem just with a D-Link Dir-825 running openwrt. 2.4GHz runs fine but it can't connect to my 5GHz
Still no good connecting my HTC One to my netgear d6300. tried downgrading the router, changed from Telstra to ARHD 11.0 and no dice. The weired thing was that whilst on CM nightlies it would connect with no problem. Im also on my second HTC One and neither connect.
jalati said:
Still no good connecting my HTC One to my netgear d6300. tried downgrading the router, changed from Telstra to ARHD 11.0 and no dice. The weired thing was that whilst on CM nightlies it would connect with no problem. Im also on my second HTC One and neither connect.
Click to expand...
Click to collapse
Have you tried restarting the router. I have the same router and don't have that issue. Only issue I run into from time to time is, I'll be connected, but no Internet connection. Turn wifi on and off on the phone fixes it.
Sent from my HTC One using Tapatalk 2
I have the Asus RT66 (not AC version) and connect fine with stock HTC One on the 5mhz band. I did have to uniquely name the 5mhz band or it would connect 2.4.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
new firmware for router came out a few days ago and fixed problem! i believe the version is .30 from .24
Yeah, I have that same router and also experience connection issues. It can be connected to the Internet then I lose connection. Switching to the other band fixes it, then that one does the same.
Sent from my Nexus 7
runwaypimp said:
Is anyone else having issues with 5.0 GHz WiFi connections?
I have a Netgear D6300 WiFi 802.11ac Dual Band Router, which worked fine on 5 GHz band with the HTC One X but the new HTC One struggles to stay connected & forces me to connect to the 2.4 GHz band which is stable.
It seems to struggle with distance. Short distances. In the same room as the router it is fine but in all my other rooms its terrible & reconnects or times out.
Again, the HTC One X was happy under the same conditions.
Click to expand...
Click to collapse
Try enabling support for wifi N connection with a hack or something since it could be disabled by the carrier. Viper One rom has that option. You could also try going to wifi---> settings-----> advanced and turn on best wi-fi performance and changing wi-fi frequency band to auto.
Hi
I received my 3T yesterday. I am having issues with WIFI
WiFi network drops frequently and the mobile data is used for some time and then WIFI is connected again. See attached .. This happens even when moving between rooms of my house
I think this happens when the mobile wifi changes from 5GHZ to 2.4GHZ when I move away from router
I have updated to OxygenOS 3.5.4 as soon as I received the mobile
The signal strength of the 3T is also very low
I have a 2 year old moto X 2014 and the moto beats the 3T at every place in my house
The signal strength and the wifi speed both are better in moto X
I have checked at various places
I have wiped the cache. Tried changing 2.5GHz to 5GHz
Changed Channels.. Tried all the things that I could find on the internet
But still problems
So is this a hardware problem and should I ask for a replacement? Or is this some Software bug which can be resolved
My router is ASUS RTN66U and a lot of other devices work seamlessly on that router and hence pls dont suggest to change the router
Awaiting replies
Regards
Ajjaykummar
I think this is a bug related to 3.5.4. On 3.5.3 my WiFi worked a lot better, but LTE Advanced is faster on 3.5.4. You can try a custom rom or downgrading, there's also a leaked OxygenOS 4 rom out.
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
I'm having the exact same problem. I stream a lot. Very annoying when music video or gaming gets disconnect so often. My Galaxy Note 4, & s6 works fine.
Iajay said:
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
Click to expand...
Click to collapse
yes, it started on 3.5.4.
here is a screencap of the issue
You can see in the screen cap that the mobile is connected to ASUS5 (5GHZ)
Then as I move away from the router the signal weakens and then the wifi disconnects .. and then it connects to ASUS (2.4GHZ)
Earlier it was connecting to ASUS but with a exclamation mark (without internet).. I waited for 15 minutes but it did not connect
Then I would connect if I switch off and on the wifi toggle
After that I did a factory reset and now you can see the screencap
It connects after a minor delay.. So is this alright
My other mobile - Moto X 2014 simply switches instantly from 5GHz to 2.4GHz and vice versa.. not even half of second is taken on moto x
Give the device a static IP use 2.4 network as it's more of a long range band. I tend to use the 5 band for stationary stuff. My WiFi works fine but all my home devices have a static IP.
This are the things that I did
1) Factory reset
2)Use Legacy DHCP client (under Developer options)
3)Disable Smart Wifi switcher (Advanced Wifi setting)
4)Static IP
This seems to solve the disconnection issue .. I still feel the wifi signal is weak compared to my other devices
Hope this helps someone facing the problem
regards
I had the same Problem on OOS 3.5.3/3.5.4/4.0 at the OnePlus 3T.
I tried every Solution on the internet and nothing worked for me.
But after i looked into my Router-Setup i saw the DHCP Section where i selected 'Renew DHCP every Day'
>>> Screenshot what i mean - imgur.com/KakQX3i.png <<<
After that it works perfect. No connection-issues anymore.
mine is already one day..
I thought it was resolved... but again I noticed slow wifi speeds
thinking of replacement
haven't had the phone long enough to experience disconnects but wifi is definitely slow...
I have a 200mbps connection, getting 160mbps on desktop with LAN cable, 110mbps on my OPO, only 50mbps on my OP3T....
all tested through speedtest with the same server location.
OP3T is chinese version flashed with oxygenos 4.0.1
edit: later tested again with OP3T getting up to 90mbps but still 20 less than the OPO
I have same issus like lajay. The Galaxy S7 from my wife works perfekt in the same Network!
Me and a friend have the Xiaomi Redmond note 4 and when we went to grab a coffee together I noticed that I have a much worse signal connection than him, when he was at full signal strength on the WiFi whereas I had 1 line , then I noticed that at home , I don't even find the network on places where I used to have good connection , is it possible that I somehow destroyed the WiFi connection receiver in the phone? And it can't be a router problem of course since others had good signal compared to me, is this fixable?
Flash
Sent from my vivo 1716 using Tapatalk
So I bought note 9 two days ago and it was on Samsung experience 9.5, oreo 8.1. I have a dual band D link router which has both 5.0Ghz and 2.4Ghz wifi. But after pie update the phone is not picking the 5ghz band at all. I have reset the phone clear cache and also changed router settings.
I think its a software problem of one ui. Is any one facing this issue? Anying I can do to get back 5.0Ghz?
Any suggestion will be appreciated.
Not sure what is causing your problem, don't think it's anything to do with Pie update.
I have been using Pie for months and use 5Ghz wi fi without issues.
Also haven't read of others having similar issues on this forum .
Have you tried wi fi analyser app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Tried with app and still nothing. I have reset the phone, cleared cache and still nothing. Mine is a exynos model and it's update handled by Malaysian samsung team.
After One ui pie I don't even see 4k 60 fps recording in rear camera option. It's an awful update. So many things are missing. They need to work on one ui.
Aelham169 said:
Tried with app and still nothing. I have reset the phone, cleared cache and still nothing. Mine is a exynos model and it's update handled by Malaysian samsung team.
After One ui pie I don't even see 4k 60 fps recording in rear camera option. It's an awful update. So many things are missing. They need to work on one ui.
Click to expand...
Click to collapse
The 4K option is there. Click the 16:9 ratio then click the 1080P option. You're welcome.
Mr. Orange 645 said:
The 4K option is there. Click the 16:9 ratio then click the 1080P option. You're welcome.
Click to expand...
Click to collapse
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Aelham169 said:
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Click to expand...
Click to collapse
Not sure what to tell you. 5.0Ghz works just fine on mine. And I've been on the beta since it was released and now on the official Pie. Never had an issues with it.
Try to change the channel and check.
Sent from my SM-N960F using Tapatalk
Aelham169 said:
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Click to expand...
Click to collapse
I have had a similar problem before and since the Pie update. I use 5 ghz band in the same room as my router. 2 Apple devices and my LGV20 are connected to the same 5ghz band. I used wifi analyzer to choose the best channel which for me is channel 40. The other devices hold signal even after sleeping. My Note 9 (unlocked American version) sometimes just loses internet. There is an exclamation point next to the wifi icon. When I check wifi analyzer the signal strength is fine (lower absolute value than 60 or higher value than -60 dbm). The worst thing is once the exclamation point appears (meaning no internet despite retained connection to router) it will never reconnect to internet unless I turn phone wifi off and on. Resetting router has no effect. I reserved an ip for the Note 9 and put the phone on fixed ip so it won't get booted by another device. I'm at my witts end.
---------- Post added at 04:59 PM ---------- Previous post was at 04:45 PM ----------
paul_59 said:
Not sure what is causing your problem, don't think it's anything to do with Pie update.
I have been using Pie for months and use 5Ghz wi fi without issues.
Also haven't read of others having similar issues on this forum .
Have you tried wi fi analyser app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Click to expand...
Click to collapse
If you search the internet you will. Lots of us have wifi icon suddenly show an exclamation point next to it
This means good connection but NO INTERNET! This despite other devices on same 5 ghz network have no problem. Wifi analyzer shows good signal and no competing networks.
The temp fix is wifi off wifi on now it reconnects and everything is fine for 20 minutes or several hours but eventually the exclamation point is back. If it would reconnect or at least try to reconnect it would work but it just sits there waiting for me to do manually.
If we had Bixby routines like the GS10 I would write a routine to toggle wifi when there is no internet but the problem is the wifi IS connected to the router so there is probably no way to write that as a routine... and we don't get routines anyway.
I agree it isn't due to Pie in fact mine is slightly more stable since pie but still that damn exclamation point!
Sent from my SM-N960U1 using Tapatalk
Every time I turn off my snapdragon U.S. version note 9, I have to stand very close to the router for like ten minutes before going upstairs to my room. I have to be standing close to it before it gets picked up by the 5gz wifi. If I do not stand next to it for 10 mins after turning my phone off then on, it will not pick up the 5ghz. I know that sounds simple, but it worked for me.
(I tried first: changing wifi channels, restarting the router, turning off the 2ghz and not the 5ghz, changed passwords for each, I mean everything.)
Hope that helps!
A.Noob said:
Every time I turn off my snapdragon U.S. version note 9, I have to stand very close to the router for like ten minutes before going upstairs to my room. I have to be standing close to it before it gets picked up by the 5gz wifi. If I do not stand next to it for 10 mins after turning my phone off then on, it will not pick up the 5ghz. I know that sounds simple, but it worked for me.
(I tried first: changing wifi channels, restarting the router, turning off the 2ghz and not the 5ghz, changed passwords for each, I mean everything.)
Hope that helps!
Click to expand...
Click to collapse
That might help the op who posted months ago and likely solved his problem or returned his phone.
No, as I explained mine always connects and may remain connected for hours or for minutes. It never disconnects. It remains connected to router but stops receiving internet randomly at any time (connected wifi icon with ! next to it
I only use wifi in the same room as the router. It is my mancave and I spend all leisure time at home in that room. I shut off the wifi and the phone before bed. I have unlimited lte data but 5 ghz wifi is way faster. 2.4 ghz is perfectly stable but no faster than LTE+
Sent from my SM-N960U1 using Tapatalk
5ghz AC wifi has always worked for me on any channel, running openwrt on my tplink archer c7 router.
N960F running latest devbase pie rom.
That's good for you but no help to the rest of us. I guess one might deduce my phone is faulty but if so a LOT of Samsung phones have had this flaw for years back to the s7.. I figured if anyone in the world knew the solution he would be in XDA
Sent from my SM-N960U1 using Tapatalk
recDNA said:
That's good for you but no help to the rest of us. I guess one might deduce my phone is faulty but if so a LOT of Samsung phones have had this flaw for years back to the s7.. I figured if anyone in the world knew the solution he would be in XDA
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
What roms have you tried?
Why don’t you downgrade to Oreo and see if it works again?
It was the same in Oreo. My phone is stock unlocked Note9 on VZW.
Sent from my SM-N960U1 using Tapatalk
recDNA said:
That might help the op who posted months ago and likely solved his problem or returned his phone.
No, as I explained mine always connects and may remain connected for hours or for minutes. It never disconnects. It remains connected to router but stops receiving internet randomly at any time (connected wifi icon with ! next to it
I only use wifi in the same room as the router. It is my mancave and I spend all leisure time at home in that room. I shut off the wifi and the phone before bed. I have unlimited lte data but 5 ghz wifi is way faster. 2.4 ghz is perfectly stable but no faster than LTE+
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Was trying to help the op who posted just last month.
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Does it work with other wifi, like your workplace, library, etc.
Most likely, you need a new router or need to update firmware on your wireless router.
It happened to me before with my other phone and my new router fixed the issue. Actually, it just happened this weekend, I cannot connect to hotel wifi with my Razer 2 phone and my wife can (Huawei P30).
VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse
VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse
I would keep the phone because otherwise it's a good phone. I was having similar issues with the Official PIE MR1(version 3110 in the "about phone" section) it got better over time but not by much. I have a very old 1st generation 5Ghz dualband N router, but it works great on my campus network with their 5Ghz AC routers.
If you're feeling brave then you can downgrade to the older Oreo firmware which seems to have much better wifi and cell connection, or you can try using Arter97's kernal via a similar method if you're attached to Pie. There are plenty of guides on how to do the downgrade/Kernal change and all the files are on Razer's site or here in this device forum for it, so it's not hard to do if you're good at following the directions. I'm still testing the wifi performance changes on Arter97's kernel, but I'll update this reply if there's anything conclusive.
Aside from that, your options are: Try upgrading to an AC wireless router that supports Beam-Forming at least, just waiting it out to see if your phone gets better at connecting(maybe even try moving the router to a different spot), or as a last ditch try replacing the phone with another RP2 or another brand...
That may be because your home wifi can't connect to Google server, China is very common, but it doesn't mean you can't go online.