Question Google play store issue after update - Realme GT 2

Hello, last night I received a software update on my device realme gt2 the version was the A.18 but soon afterwards I received a Google play store error that the device is not certified and I can't use Google pay. Anyone else facing the same issue. The device was bought in EU and had the European software version.

I also have "device is not certified" after update A18, but no issues with Google play. I can install, run any Google app, etc.
Also on the European version of the device.

wizard8400 said:
I also have "device is not certified" after update A18, but no issues with Google play. I can install, run any Google app, etc.
Also on the European version of the device.
Click to expand...
Click to collapse
His issue is with Google pay, not play. Google pay needs the device to be certified. Its up to realme to certify the build, hopefully anytime soon.

Yes!! Im having the same issues (Im in the UK)
Absolutely pathetic that they haven't certified the build. I use google pay daily and this is really frustrating

Same here I can't use Google pay anymore. Phone is EU. It giving a error that my device is not certified or is rooted.

karayemis said:
Same here I can't use Google pay anymore. Phone is EU. It giving a error that my device is not certified or is rooted.
Click to expand...
Click to collapse
I'm surprise we aren't seeing any more complaint on the Discord chat or Reddit tbh. A lot of people must surely use Gpay.
wonder if not many have the update installed yet

A lot of discussions take place in realme official boards (hoping that devs will see the issues faster) https://c.realme.com/in/board/detail/1522104068820979712

when did you get the a18 updates and what country?

2 days ago living in the Netherlands.

karayemis said:
2 days ago living in the Netherlands.
Click to expand...
Click to collapse
do you have rmx3311?

luki2411 said:
do you have rmx3311?
Click to expand...
Click to collapse
Yes

Yes I also have security check issues after my upgrade to RMX3311_11_A.18. I don't use Google Pay yet, but it indeed prevents me from setting it up. I am also in the Netherlands by the way.
I noticed myself because I could not get access to my company Microsoft Outlook and Microsoft Teams apps anymore. And maybe worse after a factory reset (to try to see if that could fix it) I CANNOT INSTALL NETFLIX app from Google Play anymore!!!!

Same problem here. Realme gt2 in spain. Right after firmware update Google pay complains phone not bein certified.
Lucky to find more people with same issue.
And yes I have 5 cards loaded in Google pay and I use it every day, or used

granjerox2 said:
Same problem here. Realme gt2 in spain. Right after firmware update Google pay complains phone not bein certified.
Lucky to find more people with same issue.
And yes I have 5 cards loaded in Google pay and I use it every day, or used
View attachment 5653753View attachment 5653755
Click to expand...
Click to collapse
Same here, I'm glad more people have same issue. I am not alone!
I hope teh statement on the RealMe India board is true: https://c.realme.com/in/post-details/1544549046012665856

The issue seems to be fixed now, just clear Google Play data and it should be fine! (At least it is on my device).

daniml3 said:
The issue seems to be fixed now, just clear Google Play data and it should be fine? (At least it is on my device).
Click to expand...
Click to collapse
Thanks for the tip. That worked for me.

daniml3 said:
The issue seems to be fixed now, just clear Google Play data and it should be fine! (At least it is on my device).
Click to expand...
Click to collapse
Not here. Google play says certified but Google pay not certified

granjerox2 said:
Not here. Google play says certified but Google pay not certified
View attachment 5654437
Click to expand...
Click to collapse
The Netflix App would not be recognised on my phone until after a restart. Could you try that?

Roderikw said:
The Netflix App would not be recognised on my phone until after a restart. Could you try that?
Click to expand...
Click to collapse
I've just restarted.didnt tried before, after restart netflix app works, but Google pay doesn't want to. I've deleted data and cache in Google play, cache in Google pay. Don't want to delete data in Google pay if not mandatory, I'll have in that case to readd all my cards again.

granjerox2 said:
I've just restarted.didnt tried before, after restart netflix app works, but Google pay doesn't want to. I've deleted data and cache in Google play, cache in Google pay. Don't want to delete data in Google pay if not mandatory, I'll have in that case to readd all my cards again.
Click to expand...
Click to collapse
Sorry, my bank (Major Dutch bank with orange lion logo) doesn't support Google Pay so cannot verify that for you. Anyone else on here maybe?

Related

I have a EVA-AL00 arriving tomorrow...what do I need to know?

Ok, so I bought a P9 ( EVA-AL00 ) since I've always been a fan of Leica products, and I'm a hobbyist photographer. First off, I currently use an iPhone 5s for the last 2 months, and before that was using a OnePlus One, and before that an iPhone 5c and Blackberry Passport, so I've had a variety ogf phones over the last 2 years. I'm not into hacking, or unlocking or locking bootloaders and that type of thing, which is why I generally like Apple products, as they just seem to work out of the box. I'm leaving my 5s because the screen is too small, and I like what the P9 offers for the money, at a cheaper price point than an iPhone 6s. And the Leica optics.
So, having said that, what do I need to know once I get the phone tomorrow? Any critical or important tips or tricks? Again, I'm not into anything complicated when it comes to phones like rooting, etc... I'm in Canada and my Carrier is Bell. My ANdroid experience has been with the OnePlus One I used for a while, and I was generally pleased with it.
Thanks
Ok, so phone arrived. I made a mistake. It's a EVA-DL00.
It's running EVA-DL00C17B163, and I'm currently updating to 168. This is a CHinese version of the phone, from my understanding. I'm using it in English, but some things are still in Chinese. Is there any way to to flash with other software to make it all English?
najibs said:
Is there any way to to flash with other software to make it all English?
Click to expand...
Click to collapse
Welcome to the club
I recently bought the EVA-L10 (Chinese Dual-Sim, "premium" version, 4G/64G) while in Shanghai, and I have the same "problem" as you.
Basically since Google is not available in China, the phones sold in China don't come with Google Android framework, they use a "non-google Android", based of the official Android.
So, to your question, will it be possible to flash another firmware over your phones firmware? I say Yes, however at the same time I'm lying, because I'm also looking for this firmware for my phone, but if someone posts a EVA-L29 Firmware somewhere on the Interweb, I'm most certain this firmware will work on my phone and should also work on yours (might require bootloader unlock and root, but so what..).
But the phone is, chinese apps or not, awesome
/S
You can install Google stuff. Just download the Google Play store from the Huawei store, and then have at 'er installing all the normal Google Play apps that you want. That's what I'm currently doing. I just want to get rid of all the Chinese stuff on the phone. ALso, switch the keyboard to the regular Android one in the settings.
r0bb3r said:
Welcome to the club
I recently bought the EVA-L10 (Chinese Dual-Sim, "premium" version, 4G/64G) while in Shanghai, and I have the same "problem" as you.
Basically since Google is not available in China, the phones sold in China don't come with Google Android framework, they use a "non-google Android", based of the official Android.
So, to your question, will it be possible to flash another firmware over your phones firmware? I say Yes, however at the same time I'm lying, because I'm also looking for this firmware for my phone, but if someone posts a EVA-L29 Firmware somewhere on the Interweb, I'm most certain this firmware will work on my phone and should also work on yours (might require bootloader unlock and root, but so what..).
But the phone is, chinese apps or not, awesome
/S
Click to expand...
Click to collapse
najibs said:
You can install Google stuff. Just download the Google Play store from the Huawei store, and then have at 'er installing all the normal Google Play apps that you want. That's what I'm currently doing. I just want to get rid of all the Chinese stuff on the phone. ALso, switch the keyboard to the regular Android one in the settings.
Click to expand...
Click to collapse
Hi!
Of course, but there are still some applications that are "System Applications" that you cant get rid of, like HiCare, HiApp, .. etc. and if you are in a country using special characters like ü or åäö, these are not rendered correct in the Mail app (shows up as chinese chars).
BR S
---------- Post added at 09:50 PM ---------- Previous post was at 09:45 PM ----------
najibs said:
You can install Google stuff. Just download the Google Play store from the Huawei store, and then have at 'er installing all the normal Google Play apps that you want. That's what I'm currently doing. I just want to get rid of all the Chinese stuff on the phone. ALso, switch the keyboard to the regular Android one in the settings.
Click to expand...
Click to collapse
Have you checked out the contacts yet, .. did you manage to sync contacts from your Google account? Because my contacts from google dont show up in the Huawei built in "Contacts" App (which is also used by the dialer). Only contacts from Skype, LinkedIn, WeChat etc. are shown.
r0bb3r said:
Have you checked out the contacts yet, .. did you manage to sync contacts from your Google account? Because my contacts from google dont show up in the Huawei built in "Contacts" App (which is also used by the dialer). Only contacts from Skype, LinkedIn, WeChat etc. are shown.
Click to expand...
Click to collapse
No, I haven't. I'm also trying to figure out how to do that also! Let me know if you find out.
r0bb3r said:
Hi!
Because my contacts from google dont show up in the Huawei built in "Contacts" App (which is also used by the dialer). Only contacts from Skype, LinkedIn, WeChat etc. are shown.
Click to expand...
Click to collapse
I wrote a guide for this: http://forum.xda-developers.com/showpost.php?p=66874141&postcount=14
Milamber said:
I wrote a guide for this: http://forum.xda-developers.com/showpost.php?p=66874141&postcount=14
Click to expand...
Click to collapse
works like a charm! thank you sir! [emoji1]
Sent from my EVA-AL10 using XDA-Developers mobile app
Hi,
I also bought a P9 ( EVA-AL00 ) last June, and currently i'm having an issue.
Usually i don't have games on my phone, or almost none, but some days ago, i wanted to install Heartstone on my P9. When downloading , at about 85%, sometimes 9x% (once it reached 100%) suddently it pops out from Google Play, and don't install the game. I tried also with other games and it happens the same. It doesn't happens with every game, i tested sucessfully with Stack and Sokoban
I have plenty of free space on phone and several applications installed (no Google Play issue, i think).
After i received the phone, i download the Google services/play store APK without issues. I deactivated the chinese bloatware, with no issues. Once Google Play installed, i downloaded all other Google Apps i use and others without issues...well there is an issue i had with RT app. It installed ok, but sometimes when i want to open it, i have to try several times to open it... I click on icon but closes.
Have someone here with EVA-AL00 having this issue also?
Thanks!
Khav said:
Hi,
I also bought a P9 ( EVA-AL00 ) last June, and currently i'm having an issue.
Usually i don't have games on my phone, or almost none, but some days ago, i wanted to install Heartstone on my P9. When downloading , at about 85%, sometimes 9x% (once it reached 100%) suddently it pops out from Google Play, and don't install the game. I tried also with other games and it happens the same. It doesn't happens with every game, i tested sucessfully with Stack and Sokoban
I have plenty of free space on phone and several applications installed (no Google Play issue, i think).
After i received the phone, i download the Google services/play store APK without issues. I deactivated the chinese bloatware, with no issues. Once Google Play installed, i downloaded all other Google Apps i use and others without issues...well there is an issue i had with RT app. It installed ok, but sometimes when i want to open it, i have to try several times to open it... I click on icon but closes.
Have someone here with EVA-AL00 having this issue also?
Thanks!
Click to expand...
Click to collapse
Go to Settings->Apps->Play Store->Permissions and grant storage permission to it.
erayrafet said:
Go to Settings->Apps->Play Store->Permissions and grant storage permission to it.
Click to expand...
Click to collapse
Bingo!! It works like a charm!!
I had every permission activated on Play Store , except this one. Never though about this, since i already did installed several apps and those games i tested.
Thank you!!
Cheers!
r0bb3r said:
Welcome to the club
Basically since Google is not available in China, the phones sold in China don't come with Google Android framework, they use a "non-google Android", based of the official Android.
/S
Click to expand...
Click to collapse
I just bought the non-carrier specific 3G / 32G Chinese version (EVA AL00) P9 when I was in Guangzhou last week and had to do the following after coming back home to get it to work with google and sync with two google accounts.
1. Install Google Play Store from HiApp and sign in with first google account.
2. Make sure to give Google Play Store permission to access storage, otherwise large apps won't install.
3. Download apk of Google Contacts Sync from APKMirror
4. Download apk of Google Calendar Sync from APKMirror
5. Use the browser on the phone to download these two apk files and follow the instruction on the phone to install them.
Sorry I'm not allowed to post outside links yet, however google search keywords like Google Contacts Sync APK will turn up the download links.
6. Since the phone still did not allow me to add a second google account in Settings -> Accounts -> Add Account, I had to install Youtube and use the Add Account in Youtube to add a second google account.
After these steps, I was able to sync contacts and calendar events with both google accounts and install apps from Play Store.
Hi, I too recently purchased a Huawei P9 EVA- AL00 , my issue is that I cannot source the Drivers for this model and I have searched the web on several occasions and several web sites? I am trying to unblock the bootloader so I can change over to English version. Any help would be greatly appreciated.
Bootload unlock
Sea Angler said:
Hi, I too recently purchased a Huawei P9 EVA- AL00 , my issue is that I cannot source the Drivers for this model and I have searched the web on several occasions and several web sites? I am trying to unblock the bootloader so I can change over to English version. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Try this http://forum.xda-developers.com/lg-g2/development/tools-srk-tool-useful-toos-lg-root-twrp-t3079076

Google Play Services

Morning all!
I appreciate your help on previous posts of mine and I'm looking to seek your help once more.
I use several apps that use the Google API for maps, unfortunately (aside from actual Google apps) this doesn't work. It simply says 'Google Play services are updating'. Except when I go to the settings, they are not.
Is anyone else having this issue/has been able to find a workaround?
QuantumNetworks said:
Morning all!
I appreciate your help on previous posts of mine and I'm looking to seek your help once more.
I use several apps that use the Google API for maps, unfortunately (aside from actual Google apps) this doesn't work. It simply says 'Google Play services are updating'. Except when I go to the settings, they are not.
Is anyone else having this issue/has been able to find a workaround?
Click to expand...
Click to collapse
I had the same problem, so I did this - went to Settings / Apps, turned on "Show system processes", then under Google Play Services / Storage /Manage Space cleared all data. Now everything works
JadranB said:
I had the same problem, so I did this - went to Settings / Apps, turned on "Show system processes", then under Google Play Services / Storage /Manage Space cleared all data. Now everything works
Click to expand...
Click to collapse
All hail JadranB! Thanks for your help, this has fixed the issue.
It fixed the problem to me, but only until the reboot.
Then the problem appears again.
Kostas 741 said:
It fixed the problem to me, but only until the reboot.
Then the problem appears again.
Click to expand...
Click to collapse
Yeah, unfortunately this seems to be the case for me too. I haven't been able to find a more permanent workaround.
Fortunately i figured out!
This is happening due to beta version of google play services. I unistalled the latest updates and it came to a version 11.9.75. Then, it didn't upate anymore, unless i download an app called Play Services Info.
If you stay at version 11.9.75 then there is no problem at in-app maps (reboot it or not).
JadranB said:
I had the same problem, so I did this - went to Settings / Apps, turned on "Show system processes", then under Google Play Services / Storage /Manage Space cleared all data. Now everything works
Click to expand...
Click to collapse
Thanks. This also fixed an issue for me I was just about to ask about, where all links from my Google feed refused to open in anything but Chrome and the option to "open web pages in the Google app" was greyed out (and Opera as my default browser was also ignored).
I was also unable to sign into Chrome, it said my account was already in use. Seems to be working now.
I wonder what's going on here? Never seen anything like it on my previous Samsung phones.
Just had the update to 110 UK, but the issue has just occurred again.
It's getting ridiculous!
Same issue here, and I can't log into Chrome .. Says "Syncing to .." and never updates. Some apps are forcing me to update Google Play Services, so this is a mess .. If you update play services then Uber and Maps, along with some other apps won't work!
enrique71 said:
Same issue here, and I can't log into Chrome .. Says "Syncing to .." and never updates. Some apps are forcing me to update Google Play Services, so this is a mess .. If you update play services then Uber and Maps, along with some other apps won't work!
Click to expand...
Click to collapse
only workaround is to clear all google play services data
I am also struggling under this.
My Fitness apps doesnt shop a map until i delete the play service data. Works until the next reboot. Hope someone is fixing this soon.
The temporary fix results in all credit/debit cards vanishing from the Google Pay app.
So basically I just uninstalled the current updated version of google play services and forced google play to no auto-update. This seems to have fixed the issue temporarily. If you stay at version 11.9.75 then there is no problem.
Hi all,
Android app developer here. This is an issue with the latest Google Play Services (12.6.73 released on 10th May) and has been affecting Huawei devices and maybe some other vendors.
You can check the progress on it on Google issue tracker here.
Also from what I've read the "clear app data" fix is just temporary, issue returns after device restart or after some time. Google seems to be already working on the issue so I think it would be best to wait it out unfortunately
I have a couple of issues it seems besides the map issue:
2 factor prompt doesn't work anymore, and the google assistant options are broken.
Couldn't log into chrome with my google account either but that seems to be fixed after a factory reset.
Edit: most of the issues seem to be fixed now. Still no working 2 factor prompt. Other than that everything is fine again
paul678 said:
Hi all,
Android app developer here. This is an issue with the latest Google Play Services (12.6.73 released on 10th May) and has been affecting Huawei devices and maybe some other vendors.
You can check the progress on it on Google issue tracker here.
Also from what I've read the "clear app data" fix is just temporary, issue returns after device restart or after some time. Google seems to be already working on the issue so I think it would be best to wait it out unfortunately
Click to expand...
Click to collapse
This has been resolved for me after updating from 103 to 110. No problems, even after a reboot.
Kostas 741 said:
Fortunately i figured out!
This is happening due to beta version of google play services. I unistalled the latest updates and it came to a version 11.9.75. Then, it didn't upate anymore, unless i download an app called Play Services Info.
If you stay at version 11.9.75 then there is no problem at in-app maps (reboot it or not).
Click to expand...
Click to collapse
Yes I was having the problem too until I disabled Play Services and left the beta program in the play store, then updated again. Leaving the beta definitely solved the issue.
Hi,
So I have 12.6.73 and still this problem.
Can someone help?
Install beta Google play service
I read on the m10p forums its fixed.
virtyx said:
Install beta Google play service
I read on the m10p forums its fixed.
Click to expand...
Click to collapse
Do u have any link to that?

ZTE Axon M 128GB Chinese Edition Oreo Update removes Google functionality

Yesterday I updated to Oreo as the ZTE Axon M update service showed a new update available. On update Google Play would no longer launch and Play Services was not functioning. The Google Application services were pre-installed on the phone when purchased and shipped from AliExpress.
I figured I would reset the phone and on reset all Google functionality was removed.
I figured I would simply install the GAPPS services again and followed this thread:
https://android.gadgethacks.com/how...-store-without-gapps-google-services-0176241/
However once everything installs and I launch the Play Store I get a white blank screen.
I would have expected to be prompted for the Google Account login screen and if I check Accounts from settings I can see that there is a Google Account listed but not configured and if I click it I am told to add the account from the relevant app. There is no other shortcut installed though other than Google Play Store which hangs as described previously.
I have tried various other ways to get this sorted out but the end result is the same, inability to add a google account and no way to launch the play store.
I considered YalpStore but its really not fit for purpose because anything that requires the Google Play Services framework will not run.
My phone is not rooted but it appears it does not need to be for GAPPS install functionality. I can see many threads that say this works without the need for rooting (and in any event there are no guides for rooting an Axon M).
My question is simply how do I the Google Play Store and Google Play Services to work on the ZTE Axon M with the Oreo update ? It is driving me nuts and I would never have proceeded with the update if I had realised it would simply be removed.
Same
I'm. Having the same problem I tryed everything
Me too please we want solution
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
sev7en said:
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
Click to expand...
Click to collapse
Yes, same problem
baraa_998 said:
Yes, same problem
Click to expand...
Click to collapse
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
sev7en said:
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
Click to expand...
Click to collapse
I tried, same issue crashing
I tried multiple methods too, but to no avail.
I do suspect a possibility. The previous time when i managed to get my gapps working when i first got the Chinese set, i had to disable the "Mi-Assistant" App as that was the one preventing my Google Play Services from Auto-Running even though it was set to allow. This time, I can not even see Google Play Services in the Auto-Run Manager and while i tried to force stop and disable the "Mi-Assistant" App, it does not allow me to disable.
I hope this info can help provide some leads to an expert who would be able to help us get back our GApps running again.
Thanks.
I do agree... meanwhile take a look here: https://code.tutsplus.com/articles/10-alternative-android-app-stores--cms-20999
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Hi, are you on the Android Oreo Update?
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
yes oreo 8.1 axon m 6 / 128gb. If there is the possibility I can post images of the app. One thing the app inside contains the play store but the apps that you download do not appear on the home of the device but within the app itself
Sounds like an emulator to me.. Would be great if you could provide the images of the app. Any small information helps.
Btw, to all, i did manage to download a GApps installer which seemed promising, cause at least it went into the login page for Google Account. But then the error of requesting to update "Google Play Services" popped up again and again and everything went down the drain again. Will try further and hopefully will have good news.
I'm new on the forum you have to explain to me how to post the images. thank you
Dears... did you see that in the ZTE Store?
Search for Google Play...
https://forum.xda-developers.com/attachment.php?attachmentid=4561303&stc=1&d=1532957263
https://forum.xda-developers.com/attachment.php?attachmentid=4561304&stc=1&d=1532957263
Here we are
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
There is an application in the ZTE Market that installs a pseudo Google Play but it is sandboxed somehow and you have to launch this app to get access to your installs - feels very insecure to me - I just want a clean Google Play on the device
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Pierpaolo89 said:
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Click to expand...
Click to collapse
I posted a link with a few of alternative stores (the best is to get the apk stand-alone ihmo) but if it is to follow that sandbox ways, as suggest, create a new "junky" account just to have it registered.
Any Update??!!

logging into google account

so, i've tried a lot of methods and seems like the best i can do is logging into google play store, but not youtube and other google apps?
couldn't sign in
there was a problem communicating with google servers.
try again later.
need some guidance here, how do i get everything to work?
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
z3r0h said:
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
Click to expand...
Click to collapse
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
RogPhoney said:
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
Click to expand...
Click to collapse
is it just for Tmobile or google services don't work on any mobile data?
Go to Apps & Notifications > Google services
Same issue
I am having similar issues. But, at one point google play store was stuck on loading. Also, gmail wasnt sending or receiving emails.
The problem comes and goes. Like, just now, I couldn't load any YouTube videos.
When I connect on WiFi, all the problems go away and switching back to mobile data. Works for a bit.
It is also only Google services. Twitter, WhatsApp, chrome, all fine.
@op, what sim card slot are you using?
Got it to work.
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
fantastikk said:
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
Click to expand...
Click to collapse
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
If you go to Settings -> Applications -> See all ### Apps -> [scroll to and tap on Outlook app] -> Data Usage -> [turn on "Background Data", and "Unrestricted Data Usage" options]
Tell me if that works. I did this step for apps: Calendar [google version from Play Store], Carrier Services [from Play Store] Gmail, Google, Google Play, Google Play Services, Google Play Store, Google Services Framework, Hangouts.
I gave them all unrestricted data access and full permissions just to be safe. It's not like there's a risk of running out of battery on this phone, lol!
edit: I am on the China rom version and I see these settings.
Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
I flashed into the WW version. So, all my little issues went away.
My instructions was for Google services.
Have your tried to go to battery optimisation and turning off optimisation for Outlook?
Also, there might be something under mobile manager to turn off as well?
Hi! I specifically made an account to reply, or rather, to reconfirm, that issues about this topic still persists in my phone.
Bought the Tencent Edition of the ROG Phone 2 few days back, I first encounter this issue yesterday when I open my Maps app and the map didn't load (grey screen) and at that time I was using my mobile data. Searched the net how to fix it, and did a few tweaks (mainly clearing cache, data and removing google account) and thankfully the map loads. However, another issue arises, I can't use Google app, Play Store and can't login on Google Maps. When I try to log in my account, I get the "There was a problem communicating with Google servers", and I assume most of you guys here had that exact problem.
I tried everything that almost every forums recommends. Starting from rebooting the phone, uninstalling updates from Google Play Store, clear the cache and storage of Google Play services and Google Play Store again, checked if my Apps & notifications/Google Services is on, turned on all notifications; permissions; background data and unrestricted data usage on all corresponding Google apps and services (Carrier Services, Google app, Google Play services, Google Play Store, Maps) and turned off battery optimization for the mentioned apps. Not any of the above worked for me, the only thing that resolves it is when I used Wifi to log in.
I know that this may be a minor issue and I know that I won't feel any of it hindering my daily phone usage. But I'm really bothered by the fact that something in my phone doesn't work normally as it should. I have been using Samsung phones for the longest time and haven't experienced such problems before. Is this really a bug and can't be fixed till who knows when, or is there something that I overlooked? Thanks much and sorry for the lenghty post. Blessings
cn version has this issue
fixed with ww rom
cn version is destinated to oriental market especcially
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Aeonika said:
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Click to expand...
Click to collapse
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
yok3 said:
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
Click to expand...
Click to collapse
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Aeonika said:
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Click to expand...
Click to collapse
Hi was your issue fixed? I'm having same issues on Rog Phone 2, YouTube, Gmail, Google drive won't load with 3h/4g, they only load with WiFi. Have you for a fix ? Please reply
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
achu.ckr said:
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
Click to expand...
Click to collapse
Once you've changed the fingerprint and fully converted to WW, the issues will all be fixed ????
phones now on WW 1910 rom and fingerprint - everything is perfect so far!
Hi guys. could somebody please explain what does it mean when u say changed to we ROM and fingerprint? And how do u do it? I have bought rog 2 recently but am not able to sign in to Google account on it over 4g or WiFi from another 4g phone(hotspot).

Question SafetyNet test fails issue

Hi everybody!
I recently received my X90 pro plus, after debloating the phone I wanted to connect the credit card to google wallet, after several fails, googling and looking up at the threads here what could I've been doing wrong I saw on google play that "Device is not certified" after that I've downloaded a SafetyNet Test app and to my suprise the test failed on the "CTS profile match". From what i've read it mostly fails on phones with root, but besides debloat I haven't done anything else. Did anybody had similar issue and managed to fixed it?
You should not be using SafetyNet to determine whether your device meets security requirements. SafetyNet has been replaced by Play Integrity.
Oh, didn't know that, thanks for the info . So I've checked security requirements with Play Integrity API Checker and managed to pass only on basic integrity :/, I assume that I should pass in at least in device and basic integrity, right? But the main question is does it have an impact on successfully adding a card to google wallet (I've updated already a google play store, and play services to the latest version which was recommended on other threads)
Mine also fails safety net. It did so out of the box even before debloating. I don't think debloating make any difference. The problem is that Google Wallet says that my phone isn't "trustworthy" and has been modified, even though it has not. So I cannot use Google Wallet.
Was your phone also from TradingShenzen @OthieDav and is it this CTS Profile Match "fail" that you are getting too? I was going to contact them about it because they said it would 100% pass.
luontokoodaus said:
Mine also fails safety net. It did so out of the box even before debloating. I don't think debloating make any difference. The problem is that Google Wallet says that my phone isn't "trustworthy" and has been modified, even though it has not. So I cannot use Google Wallet.
Was your phone also from TradingShenzen @OthieDav and is it this CTS Profile Match "fail" that you are getting too? I was going to contact them about it because they said it would 100% pass.
Click to expand...
Click to collapse
Yes I bought it from TradingShenzen also contacted them about this issue, will post what I got from them
OthieDav said:
Yes I bought it from TradingShenzen also contacted them about this issue, will post what I got from them
Click to expand...
Click to collapse
Thanks, looking forward to hearing back from you. I'll also post my own follow-up when they reply.
You have mis matches with your google services.
Play services, play store/framework cannot auto update themselves from Play store itself. Vivo crap store has them often outdated. No way around periodically installing them as APK or install APKPure AppStore and make sure vivo store doesn't ever start and downgrade them again or switches apps to their own version for spying and making money from adds (many apps if installed from Vivo store will play out adds via vivo contracts - Or better BBK). Of course bbk also offers some apps they have no contracts with and then it's just a copy from Play store..apps that have widespread use in China no matter where from are mainly affected.
On funtouch this problem doesn't exist, maybe that's the main reason the global versions are so expensive, Vivo expects to make a cut from advertisement, which they can only do on China OS (or mainly)
Could you please explain a little clearer?
I installed APK Pure store. Saw there was an update for Google Play Store.
I updated it.
Seems Google Play Services, and
Google Services Framework are both the latest version.
I ran Integrity Checker:
MEETS_DEVICE_INTEGRITY: FALSE
MEETS_BASIC_INTEGRITY: TRUE
MEETS_STRONG_INTEGRITY: FALSE
SafetyNet still says: CTS Profie match. FALSE
So what would be the next step? I just want Google Wallet to work and I've heard its possible.
@luontokoodaus I've received a reply from Trading, they already got a few complains about safetyNet/integrity failing on the vivo, but they said that the next software update should fix the issue. Later I asked them if I should wait for the update or is there any other potencial fix. After that I just got a return request with slip from them without any answers to my previous question (that is a little weird tbh)
These are my results. It's kinda weird why it fails for some people.
P6P said:
These are my results. It's kinda weird why it fails for some people.
Click to expand...
Click to collapse
The difference I see in my test is that my "Evaluation type" runs as BASIC not HARDWARE_BACKED, dunno why
I also can't add my card to google wallet. I checked here and with Gizop before ordering and seemed to be no issue. If I can't use the phone for payments it's going back to China
Because it's 3 googl services, not two.
Doesn't change the situation that this phone is notoriously unreliable and vivo coming up with new restrictions all the times that brick things working when you removed some spyware. In the past no problem removing the crap store or iqoo.secure, then suddenly you cannot do phone calls or remove certain apps with ADP (that before you could remove) or install apks...
The problems here are just another example for the worst UI and worst software quality on an Android phone I've ever used. Starting from Android froyo...
extremecarver said:
Because it's 3 googl services, not two.
Doesn't change the situation that this phone is notoriously unreliable and vivo coming up with new restrictions all the times that brick things working when you removed some spyware. In the past no problem removing the crap store or iqoo.secure, then suddenly you cannot do phone calls or remove certain apps with ADP (that before you could remove) or install apks...
The problems here are just another example for the worst UI and worst software quality on an Android phone I've ever used. Starting from Android froyo...
Click to expand...
Click to collapse
We get it. You hate Vivo, China, whatever. Now if only your posts weren't completely useless finger pointing and other negative nonsense. Other people are actually being helpful here, whilst you only seem to find time to talk smack and waste everyone's time who reads your posts.
Post something useful or don't bother. This community owes you nothing and you seem to do nothing but argue with others, get threads locked and otherwise can't even entertain a polite request when asked.
Haskren said:
I also can't add my card to google wallet. I checked here and with Gizop before ordering and seemed to be no issue. If I can't use the phone for payments it's going back to China
Click to expand...
Click to collapse
So not only a problem with Trading Shenzhen then. Weird. Well I sure hope the next software update helps.
I've contacted TS for a partial refund seeing as their product page says that they guarantee that you can use banking apps and payment apps like Google Wallet. I asked for a 10% refund.
Looks like the only step at this stage is to wait and hope a software update fixes it (very unlikely)
or
Use another phone for these apps
or
Root the phone entirely and hope that Magisk can keep the SafetyNet/Play Integrity status hidden from other apps.
luontokoodaus said:
We get it. You hate Vivo, China, whatever. Now if only your posts weren't completely useless finger pointing and other negative nonsense. Other people are actually being helpful here, whilst you only seem to find time to talk smack and waste everyone's time who reads your posts.
Post something useful or don't bother. This community owes you nothing and you seem to do nothing but argue with others, get threads locked and otherwise can't even entertain a polite request when asked.
Click to expand...
Click to collapse
you're reply looks like a bot from Vivo... I posted something useful - google services framework needs to be updated too - because the v-crapstore version is often outdated. Same as the versions for play services and play store. Only if all three versions are up to date will wallet work. And that means manual updating of these apps quite often.
Oh yeah before I didn't check, apkpure doesn't have services framework - it's available on some other sites however.
Check your framework - that has always been the solution to google wallet problems on Vivo. Just because you cannot read comprehensively not my problem.
And software updates won't fix it as long as Vivo crapstore has outdated versions of many apps - google is just one example but many other apps there are often outdated vs play store.
That has no consequences for most apps - but with google it has. On some apps it's actually more up to date sometimes - Like apps from Tencent (wechat) and maybe some more Chinese apps.
And rooting the phone will likely not be possible in any foreseeable future....
Latest trial version (19.2)
jericho246 said:
Latest trial version (19.2)
View attachment 5845083
Click to expand...
Click to collapse
Issue sorted?
Could be. Find it kind of ironic he posts this after making that idiotic rant thread about how these phones aren't supposed to work with Google when they clearly are more than capable of doing so if the developer gives a damn. Not sure also what is the point of making two OSes when you can just make one which CAN support Google even if you don't immediately ship it with Google apps because no one in China uses it.
I am not in a huge rush to get Google Wallet working, so I'll wait until this update is taken off trial and into the stable branch. If it does work though and I can use Google Wallet afterward, then this will be a 100% perfect buy for me so far.
Same here - it's the last thing I need to work and I can't fault the phone.

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