Hello,
i've got a SM-N950X Demo Unit that i bought to use it as a small tablet at home. I've flashed SM-N950F without a Problem, it runs fine. I had used my Samsung account to download a font from the Galaxy store. everything was fine. So today i wanted to use bixby and it wanted me to log into my Samsung account, but everytime i try it, it says "processing failed". But i know for 100% sure the Password is correct, because i can log in on my S9 without a Problem. Also, if i Input a wrong Password it will say "wrong Password" and not "processing failed". So i tried to create another account from the phone. it worked, but i could not enter the Samsung account Settings anymore, it Always goes back after 0,5 seconds. So i changed the Password of my new account and now i am again stucked at "processing failed". I cant factory reset too, because he wont take my Samsung account, Always "processing failed".
I can still use the phone but cant use Samsung account functions. I fear of a recovery factory reset because of FRP lock? Or Samsung Lock? Are they the same?
OEM Lock and FRP Lock in Download-Mode are turned off, i am save to reflash or will i get permanently locked out because of Samsung account lock?
Phone is completely stock, no root, no knox triggered.
Thanks a lot!
If you purchased it at a store you should go there and request help. As far as I know owners of "Demo" units issues are rarely or never helped in XDA because of the probabilities of it being a stolen device ( not saying that's the case...)
Sent from my SM-N950W using Tapatalk
Ok, i purchased it from a private Person on eBay, so i dont think i can get help from him.
thanks anyway.
Once the app reaches 99% it fails and says "sorry, your mi id is not associated with a phone number"
I tried everything I found on google/reddit/xda from ensuring the device was added to the account via developer options, validating the sim, reading my phone via the website directly etc.
Nothing seems to work. Any suggestions?
ND1Razor said:
Once the app reaches 99% it fails and says "sorry, your mi id is not associated with a phone number"
I tried everything I found on google/reddit/xda from ensuring the device was added to the account via developer options, validating the sim, reading my phone via the website directly etc.
Nothing seems to work. Any suggestions?
Click to expand...
Click to collapse
Login in browser in your MI account and add your number (same number) in the profile.
Sent from my Redmi K20 Pro using Tapatalk
ishaqtkr said:
Login in browser in your MI account and add your number (same number) in the profile.
Sent from my Redmi K20 Pro using Tapatalk
Click to expand...
Click to collapse
I have done this then attempted the unlock but it still gives me the same error.
ND1Razor said:
I have done this then attempted the unlock but it still gives me the same error.
Click to expand...
Click to collapse
Log into the Mi Unlock Tool with your phone number as the user ID and your normal password
Robbo.5000 said:
Log into the Mi Unlock Tool with your phone number as the user ID and your normal password
Click to expand...
Click to collapse
Doesn't work.
Same here, i got this message 2 days ago and now it still happens, i think it's server problem
I would freakin love a solution to this. I've tried every single solution I've seen over the web and nothing has worked so far.
MajorBoobage said:
Doesn't work.
Click to expand...
Click to collapse
Do you want to be more specific?
Anyway, I'll expand a little bit.
Start the process again.
Login to a Mi account on the phone.
Go to the Mi Unlock Status, in the developer options.
Turn off WiFi and and hit the button.
Now when using the Mi Unlock Tool, use the phone number of the SIM in the phone to login.
Did not make any changes to the Mi account and don't change the Mi account connected to the phone.
Robbo.5000 said:
Do you want to be more specific?
Anyway, I'll expand a little bit.
Start the process again.
Login to a Mi account on the phone.
Go to the Mi Unlock Status, in the developer options.
Turn off WiFi and and hit the button.
Now when using the Mi Unlock Tool, use the phone number of the SIM in the phone to login.
Did not make any changes to the Mi account and don't change the Mi account connected to the phone.
Click to expand...
Click to collapse
I personally already tried this, and no bueno. Even tried using the MI username and such.
MGG5 said:
I personally already tried this, and no bueno. Even tried using the MI username and such.
Click to expand...
Click to collapse
After hitting the button in the Mi Unlock Status screen, check the Mi ID of the account logged into the phone, you should be able to see this in the Mi account details settings.
Then enter this Mi account ID as the user ID in the Mi Unlock Tool, using your normal password. This, in theory, should work.
If it does and you get the 168 hours wait message do not, under any circumstance, make any changes to the Mi account, or change the Mi account logged in to the phone, or hit the button again in the Mi Unlock Status screen.
Robbo.5000 said:
After hitting the button in the Mi Unlock Status screen, check the Mi ID of the account logged into the phone, you should be able to see this in the Mi account details settings.
Then enter this Mi account ID as the user ID in the Mi Unlock Tool, using your normal password. This, in theory, should work.
If it does and you get the 168 hours wait message do not, under any circumstance, make any changes to the Mi account, or change the Mi account logged in to the phone, or hit the button again in the Mi Unlock Status screen.
Click to expand...
Click to collapse
Yes I've also tried this too, and it still doesn't work. By default, the MI account ID = user ID.
Robbo.5000 said:
Do you want to be more specific?
Anyway, I'll expand a little bit.
Start the process again.
Login to a Mi account on the phone.
Go to the Mi Unlock Status, in the developer options.
Turn off WiFi and and hit the button.
Now when using the Mi Unlock Tool, use the phone number of the SIM in the phone to login.
Did not make any changes to the Mi account and don't change the Mi account connected to the phone.
Click to expand...
Click to collapse
Sure, I will be more specific:
The device is Chinese K20 Pro Premium 12/512
The OS is up to date.
My phone number is associated and shown correctly both on the phone and on the web, and I get an 2FA texts correctly when trying to make changes to my account.
The SIM card is in, wlan is off and data is on.
Developer options "allow oem unlock" is on.
Account is bound in "Mi unlock status"
Mi unlock tool and drivers are up to date.
I connect my phone in fastboot.
device is verified, but unlock gives an error at 99% "Mi ID is not associated with a phone number"
Changing the phone number and changing it back doesn't help.
Signing in and out doesn't help.
Using "find my phone" doesn't help.
Using Mi ID/phone number/email to log in the unlock tool makes absolutely no difference.
Maybe Xiaomi's verification servers are DDOSed, otherwise no idea what I am doing wrong.
MGG5 said:
Yes I've also tried this too, and it still doesn't work. By default, the MI account ID = user ID.
Click to expand...
Click to collapse
It does look like there is a problem with Xiaomi servers.
There's a few people now on these forums having issues and I've just had a look on the Mi Community forums seen people discuss it.
For a long time there's been a bug when starting the unlock process on the phone, when the Mi account currently logged into the phone doesn't have the phone number associated with it.
What should happen is that the phone number from the SIM should be added to the Mi account, but what happens is that a new Mi account is created with the phone number.
So logging in with your normal Mi account gives the error everyone is now seeing, in this case.
This is the reason why logging in to the Mi Unlock Tool using the phone number usually works, because you are actually logging into the new account that you are unaware was created. (It's easy to prove this is what has happened, because you can login into your existing Mi account, then log in using the phone number and you see this is then a different account, with a different Mi ID)
Seeing that many people are failing to unlock the phone and the normal solution is failing, then it does seem like a Xiaomi issue.
Robbo.5000 said:
It does look like there is a problem with Xiaomi servers.
There's a few people now on these forums having issues and I've just had a look on the Mi Community forums seen people discuss it.
For a long time there's been a bug when starting the unlock process on the phone, when the Mi account currently logged into the phone doesn't have the phone number associated with it.
What should happen is that the phone number from the SIM should be added to the Mi account, but what happens is that a new Mi account is created with the phone number.
So logging in with your normal Mi account gives the error everyone is now seeing, in this case.
This is the reason why logging in to the Mi Unlock Tool using the phone number usually works, because you are actually logging into the new account that you are unaware was created. (It's easy to prove this is what has happened, because you can login into your existing Mi account, then log in using the phone number and you see this is then a different account, with a different Mi ID)
Seeing that many people are failing to unlock the phone and the normal solution is failing, then it does seem like a Xiaomi issue.
Click to expand...
Click to collapse
Yeap, it definitely looks like the problem is on Xiaomi, because I think I've pretty much tried almost everything by now.
With that said, I'm just going to try and try again every 24 hours or so, or wait for an actual working solution.
For everyone whos having this issue, could you please head over to settings>about phone>all specs>status and check if your phone number is listed or unknown.
ND1Razor said:
For everyone whos having this issue, could you please head over to settings>about phone>all specs>status and check if your phone number is listed or unknown.
Click to expand...
Click to collapse
I'm facing the exact issue and it's listed as unknown, even though I manually typed in the number in the SIM settings page.
ND1Razor said:
For everyone whos having this issue, could you please head over to settings>about phone>all specs>status and check if your phone number is listed or unknown.
Click to expand...
Click to collapse
My SIM 1 slot shows the number correctly (though without international prefix, just local format)
My SIM 2 slot is disabled for now because it's my high speed limitless 4G data SIM, it has no number, and the instructions for unlock specify explicitly that the unlock request in the status check should go through the mobile data of the SIM associated with your Mi account.
MGG5 said:
Yeap, it definitely looks like the problem is on Xiaomi, because I think I've pretty much tried almost everything by now.
With that said, I'm just going to try and try again every 24 hours or so, or wait for an actual working solution.
Click to expand...
Click to collapse
So after a lot of frustration and numerous tries here is what worked for me, not sure if these matter or just a coincidence but.
1. Sign out from your device.
2. Using a PC browser, delete your xiaomi account (this is under "settings" in my info)
3. On your phone, create a new xiaomi account with your phone number, say yes to all prompts (Mi cloud, activate find my phone).
4. On your phone browser, go to account.xiaomi.com, enter the credentials, add your email.
5. Go to Mi unlock status in developer options and associate the number (allow OEM unlock should also be on).
6. Boot to fast boot.
7. In Mi unlock tool, paste your phone number, do not type it!
This seems to be important to me, because due to some bug, when I type my number there is no international prefix drop down menu, when I pasted the number (after typing it 100s of times today) this international prefix dial code suddenly appeared. Making me believe there was a mismatch in the number which caused the problem.
8. Connect phone and proceed to unlock. The timer is now 168 hours.
Hope it helps.
MajorBoobage said:
So after a lot of frustration and numerous tries here is what worked for me, not sure if these matter or just a coincidence but.
1. Sign out from your device.
2. Using a PC browser, delete your xiaomi account (this is under "settings" in my info)
3. On your phone, create a new xiaomi account with your phone number, say yes to all prompts (Mi cloud, activate find my phone).
4. On your phone browser, go to account.xiaomi.com, enter the credentials, add your email.
5. Go to Mi unlock status in developer options and associate the number (allow OEM unlock should also be on).
6. Boot to fast boot.
7. In Mi unlock tool, paste your phone number, do not type it!
This seems to be important to me, because due to some bug, when I type my number there is no international prefix drop down menu, when I pasted the number (after typing it 100s of times today) this international prefix dial code suddenly appeared. Making me believe there was a mismatch in the number which caused the problem.
8. Connect phone and proceed to unlock. The timer is now 168 hours.
Hope it helps.
Click to expand...
Click to collapse
Too many Mi Accounts are associated with the phone number ********. Wait 6 months after deleting your Mi Account to add this phone number to another account.
Great.
Regardless, typing my number to log inot the tool appears to show the country code for me. Would logging in via email/account number not solve this issue too?
ND1Razor said:
Too many Mi Accounts are associated with the phone number ********. Wait 6 months after deleting your Mi Account to add this phone number to another account.
Great.
Regardless, typing my number to log inot the tool appears to show the country code for me. Would logging in via email/account number not solve this issue too?
Click to expand...
Click to collapse
No idea, didn't work for me.
The country code was the thing for me.
I suggest you get a prepaid sim to use for a week, and start from scratch, you won't need this Mi account anyway after the unlock.
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
viper98 said:
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
Click to expand...
Click to collapse
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
gerhard_wa said:
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
Click to expand...
Click to collapse
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
viper98 said:
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
Click to expand...
Click to collapse
The kind of reset that requires access to the Mi account is when you want to restore backup from Mi Cloud.
For factory reset you don’t need the Mi account, you just need access to the Google account used when the phone was last set up.