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hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.
Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
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Click to collapse
connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.
I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.
Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.
i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
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Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
Click to expand...
Click to collapse
I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.
This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike
i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.
Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.
called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?
before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?
yeah all the connectors visually are fine.
okay so this is a new problem... if I plug my tilt in to my car charger, the battery actually drains faster than if it's unplugged... about a percentage a minute... when I come home and plug it... it charges regularly. I've tried 2 different roms, 3 different radios and 2 different car chargers... any ideas? been doing a lot of soft resets lately, wondering if that would burn the battery out?
new revelation!
okay so after my car charger "drains" my battery... I put the regular charger in and charge it from 74% to 85% in about 20 minutes... then I took the battery out and put it back in.. upon reboot my battery is at 97%... does this mean the car charger is somehow ACTUALLY charging the battery but for some reason making the phone think it's discharging it... this is tricky.
ericmcintire said:
okay so after my car charger "drains" my battery... I put the regular charger in and charge it from 74% to 85% in about 20 minutes... then I took the battery out and put it back in.. upon reboot my battery is at 97%... does this mean the car charger is somehow ACTUALLY charging the battery but for some reason making the phone think it's discharging it... this is tricky.
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Click to collapse
is the battery heating up while it is charging in the car?
I don't think so... I'm not 100% but I'd probabally remember something liek that
I just remember it was dropping like crazy after I plugged it in.. once it jumped from 39% to 34% when I was using it while it was plugged in for 4 minutes
ericmcintire said:
I don't think so... I'm not 100% but I'd probabally remember something liek that
I just remember it was dropping like crazy after I plugged it in.. once it jumped from 39% to 34% when I was using it while it was plugged in for 4 minutes
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Click to collapse
sorry, should have asked in my first post but are you running TomTom or similar?
no, no abnormal software... even turned off the 3g and wifi... I'm starting to think it's not actual battery drainage because of how fast it's dying.... it dropped to 2% and shut itself off last night when I plugged it in.. took 5 minutes to go from 28% to "dead" then when I was charging it in my house that night it slowly went from 0% to 45% then it jumped to 98% and was full.. I'm so confused
Maybe let the battery drain out all the way so the phone won't even turn on, and then charge it back up. I've never heard of this happening before, but I know the phone has to "calibrate" the battery, for lack of a better word. Draining the battery all the way lets the phone set a "zero point". I dunno if it will help, but it would be worth a try.
haha it kinda did that on it's own last night... recharged it, it's got the same problem as of 20 minutes ago.. maybe it'll work itself out.... but I really need to be able to plug it into my car.
This is my second Tilt I'm playing with as the first one after I messed around with started to act funny.
1) Battery would be 100% - I wake up 6 hours later and it's dead.
2) Network consistently was being dropped even though it stated I was connected.
I've spend 5 hours on this site reading now and still don't know if I've learned much lol
Good luck to you...
Check the USB port. Is it slightly bent on the right side? I had this same problem & had to RMA. I confirmed that there was higher discharge using SK Tools & Anton Tomov Batery Meter. However, home charger still worked fine.
GSLEON3 said:
Check the USB port. Is it slightly bent on the right side? I had this same problem & had to RMA. I confirmed that there was higher discharge using SK Tools & Anton Tomov Batery Meter. However, home charger still worked fine.
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Click to collapse
YES! the usb port looks a little messed up on the very last pin.. WTF? it looks squished or something... RMA? that doesn't sound good.. I hope I dont have to RMA... what's RMA? but yes there is definately something messed up about the right side of the USB port
ericmcintire said:
haha it kinda did that on it's own last night... recharged it, it's got the same problem as of 20 minutes ago.. maybe it'll work itself out.... but I really need to be able to plug it into my car.
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Click to collapse
Hmm... I would charge to 100% (or near enough) unplug it and then put the media player on and play it solid on repeat until the battery dies. Then charge it up to full again and see if there is any difference. These batteries don't have a memory as such, but as the previous poster said it may have got itself slightly 'confused'
Same problem here with a carcomm cradle for the TyTN II,. When I plug my phone in, the orange light comes on, the phone says it is charging but the battery just seems to drain faster and after a couple of minutes the light goes out. I have BatteryStatus installed, when I connect the phone to my pc with the standard usb/synch cable BatteryStatus shows +0mW for a short while and after a few seconds it'll say it's at +1300mW or something like that.
In the car when I put the phone in the cradle it'll show +0mW for a few seconds, then around -250mW (Idle) and the orange light turns off...
But I actually caught it charging once with +22mW when turning it on (from standby). I tried all obvious things, softresetting the phone while charging etc. But nothing helps, the cradle is connected straight to the carbattery.
botmans said:
Same problem here with a carcomm cradle for the TyTN II,. When I plug my phone in, the orange light comes on, the phone says it is charging but the battery just seems to drain faster and after a couple of minutes the light goes out. I have BatteryStatus installed, when I connect the phone to my pc with the standard usb/synch cable BatteryStatus shows +0mW for a short while and after a few seconds it'll say it's at +1300mW or something like that.
In the car when I put the phone in the cradle it'll show +0mW for a few seconds, then around -250mW (Idle) and the orange light turns off...
But I actually caught it charging once with +22mW when turning it on (from standby). I tried all obvious things, softresetting the phone while charging etc. But nothing helps, the cradle is connected straight to the carbattery.
Click to expand...
Click to collapse
check your USB port... is your's messed up too?? you know what? I probabally accidently poked the stylus in mine while trying to reset a couple days ago... since I tried to do 20 resets when I was rom upgrading and adding software...
ericmcintire said:
check your USB port... is your's messed up too?? you know what? I probabally accidently poked the stylus in mine while trying to reset a couple days ago... since I tried to do 20 resets when I was rom upgrading and adding software...
Click to expand...
Click to collapse
Just checked and yes it is, stylus thing happened to me also once....
It's a little bend downwards (when having the screen on top) @ the last 2 pins...
well looks like we've narrowed down the problem.. and it looks like the fix is gonna cost $80!!
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
anyone know of a solution we could try out? my other phone (s710) had a USB cover so this never happened
ericmcintire said:
well looks like we've narrowed down the problem.. and it looks like the fix is gonna cost $80!!
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
anyone know of a solution we could try out? my other phone (s710) had a USB cover so this never happened
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Click to collapse
What kind of carcharger do you have? Been reading about this problem and alot of ppl say the charger needs to be able to put out at least 1A for the phone to charge, I used some cheap cigarettelighter charger that was rated @ 650mA. It worked but charged so slowly that it would've taken days to fully charge. And besides that it didn't last long, 3 days before it blew the fuse and some more parts (worked for 2 secs after replacing the fuse)
I've tried several different ones... I think that since 3 people on this site all seem to have a "crushed" pin in our USB ports that's probabally the issue... now.. about a fix...
The amperage on your charger doesn't really matter. 1 amp is recommended so that you can use the device while charging, and the rate at which the battery charges does not diminish. If you used a 500mA charger, and had wi-fi & gps on, and media player blasting, for example, the battery may not charge at all because all the power coming from the charger is being used immediately. 1 amp chargers remedy this problem. Hope this makes sense, I've been having problems finding the correct words to express my ideas lately. Probably just stressed out! It sounds like the bent pin on the usb port may be resulting in a V+ pin shorting to ground (or V-). Which would drain the battery quickly. When you use battery power or charge the battery, it is normal for the battery to get warm. When you plug yours into the car charger (the one that drains it) does the battery get abnormally hot? This would indicate a short. Maybe try to put a real thin piece of film or something under the bent part of the port to insulate it while charging and see if that fixes it. This might offer a temporary fix until you get a new port. Maybe you could spend some time learning how to solder! I had to fix a broken port on a wizard a those solder points are friggin' tiny. Hope I could help. Good luck.
sWuRv said:
The amperage on your charger doesn't really matter. 1 amp is recommended so that you can use the device while charging, and the rate at which the battery charges does not diminish. If you used a 500mA charger, and had wi-fi & gps on, and media player blasting, for example, the battery may not charge at all because all the power coming from the charger is being used immediately. 1 amp chargers remedy this problem. Hope this makes sense, I've been having problems finding the correct words to express my ideas lately. Probably just stressed out! It sounds like the bent pin on the usb port may be resulting in a V+ pin shorting to ground (or V-). Which would drain the battery quickly. When you use battery power or charge the battery, it is normal for the battery to get warm. When you plug yours into the car charger (the one that drains it) does the battery get abnormally hot? This would indicate a short. Maybe try to put a real thin piece of film or something under the bent part of the port to insulate it while charging and see if that fixes it. This might offer a temporary fix until you get a new port. Maybe you could spend some time learning how to solder! I had to fix a broken port on a wizard a those solder points are friggin' tiny. Hope I could help. Good luck.
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Click to collapse
this sounds like it makes a lot of sense... I've got big clumsy hands, man I wish I had been more careful... well looks like I'm gonna be out $80! but quick question.. why would the wall charger operate normally while the car charger reverses charge?
Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
It's a cheaper option to reflash before spending the money on a new batt.
gqstatus0685 said:
Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
Click to expand...
Click to collapse
i know that some radios will eat up ur battery and cause rapid drainage, however i can't conclude that as no idea what rom/radio u r using. i doubt if flashing new rom is gona help. flash a different compatible radio and c if that helps; if not ur sol and probably need new battery.
peace,
sire
You could try putting the phone in flight mode to rule out a radio problem. Assuming no running programs in memory I would conclude a battery or charging circuit issue. I assume both mains charger and USB have been tried.
Ensure battery contacts are clean and the contacts on the phone.
You could try the wiggling the battery on and off the phone contacts method as used for the RLOD issue, just in case the charging circuit needs a kick start. The only note of caution here is that there are two cases (to my knowledge) of this trick possibly causing the rasdio to fail. So if I was trying this I would certainly have it in flight mode first - it is afterall a very crude method of forcing pulses of charge through the circuit.
Mike
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
I feel like my kaiser is on life support, it hurts. I have to keep it plugged in to have it not die on me. I bought this from a friend 3 months ago for $250 but my Carrier AT&T and my EMPLOYER will not replace it because you can't have a transfer in warranty if you buy it from a friend. I think it's BS but w/e. If not I would have sent it in and got a refurbished one. Any other ideas
Hi gqstatus0685
I had an issue like this years ago. I had no friends who had the same phone so I took it into a store to test it.
You will need YOUR phone / battery AND charger and try it as follows:
1. THEIR charger with YOUR battery (if it works your charger may be broken but your battery is probably fine - if it doesnt work your battery or phone could be at fault)
2. THEIR charger with THEIR battery (this should work - if it doesnt your phone may be faulty)
3. YOUR charger with THEIR battery (again this should work, if not, your charger is probably at fault)
Let us know how you get on.
Cheers
Zippyioa
gqstatus0685 said:
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
Click to expand...
Click to collapse
First off, let me state that if you are having possible battery issues where you can't charge, I'd be VERY careful of trying to flash anything else. During the flashing process the phone will not charge. So if the battery goes dead during the minute or so it takes to do this, you will probably brick your device (or at best, not have a bootable phone that will not charge anymore since it can't boot).
This does sound like a hardware issue though. Either your charging circuit is shot, or your battery has died... Definetly try out zippyioa's advice to try to determine what isn't working.
BTW: Does it charge better or differently with USB cable vs the wall charger?
Also since you mention having BatteryStatus installed, turn on the indicator that shows the power. When its charging, what does it show for mA? When its not charging, what does this show?
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
I'm glad you are up and running again. These things do come and go occassionaly.
You are correct with your view on charging. A USB charge from my PC takes much longer than my wall charger.
Seems odd that your phone stops charging if you get an SMS.
It sounds like something is definitely wrong - a re-flash MAY help BUT as mfrazzz said above I would be very careful as a lack of power during a flash could cause MAJOR issues for you.
Have you managed to get the power back up to 100% yet?
If so, does it hold charge when you unplug it?
If not, what happens if you leave it on charge (I would put in flight mode as Mike suggested above to avoid call/SMS interuptions)
Cheers
Zippyioa
gqstatus0685 said:
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
Click to expand...
Click to collapse
If the light ghoes out after charging awhile, then you have most likely damaged the USB port with clumsy hands while trying to reset. Take a look at the USB Port. If it is even slightly curved or lower on the right side even by only a mm. then I'm right. This can cause a bad connection & occasionally can be fixed by gently bending at back into shape. HTC uses two different USB ports on the Kaiser, this is easier to fix on the open ended type, but because it is weaker, it's also easier to break, so be careful.
By default the USB port pin block is arrow straight.
My usb port was f**** up, I bent it back into place and it charges now.
I installed battery meter and when not plugged in I'm displaying:
6% I guess that's CPU usage
29.8 degrees/84 degree Fahrenheit have no idea what that is
87mA It fluctuates the lowest I've seen it was at 60 mA/Highest being 437mA
I'm going to add that my Kaiser has the HTC home plugin and battery meter. I only have one push email acct for my GMAIL. I don't get alot of emails on there. Mostly ones I send myself like files and such. No programs running in the background.
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
gqstatus0685 said:
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
Click to expand...
Click to collapse
That doesn't sound too good!
Have you tried the tests I suggested above (using store charger/battery)?
Zippyioa
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
LOL, I would bet a lot of money that is your problem, try a new AC adapter before you buy a new battery.
yeah I'll try to buy another one and see if that fixes my problem. I mean why would it happen now all of a sudden. By the way I just happened to walk by the toilet and it fell in. I had it in my hoody pocket. Don't keep things there they fall easily like my first Kaiser..RIP 2007-2007
gqstatus0685 said:
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
Click to expand...
Click to collapse
Thats definitely not good! Even if it dried out fully the water could have partially damaged the internal circuits. It may have taken time for the charger to go completely.
As I have suggested several times, you need to try another charge/battery!
Do you have a car charger or a friend with the same phone?
Zippyioa
Yeah. I have a car charger I bought from Ebay. Was hesitant on trying since I heard they fry phones. Tomorrow morning I'll go to store and test out my battery and plug. Hopefully it works. Wish me luck
Guys, i think my xperia is broken
last night my battery was empty so no big deal i thought.
today i've connected it to the charger to charge and pressed the ON button.
when i pressed it, a red light under the ON button started burning.
i thought? wtf? mayby because it's emty or something.
but after more then 1 hour of charging it still doesn't do anything.. and now even the redlight doesn't show up!
does anyone know what to do?
renedis said:
Guys, i think my xperia is broken
last night my battery was empty so no big deal i thought.
today i've connected it to the charger to charge and pressed the ON button.
when i pressed it, a red light under the ON button started burning.
i thought? wtf? mayby because it's emty or something.
but after more then 1 hour of charging it still doesn't do anything.. and now even the redlight doesn't show up!
does anyone know what to do?
Click to expand...
Click to collapse
Hello dear friend, I sympathise with you I had this exact same problem and was worried sick for a day and a half that it was dead! the red light under the power button is the battery fail light (as far as i can tell) it goes on for example when you plug the charger in and remove the battery. I've found if you run the battery down to absolute minimum it almost seems like the X1 cant detect the battery any more and displays the red light. I fixed mine by removing and replacing the battery a few times and plugging it into the wall charger for a few hours. keep trying and dont lose heart, like I say it took me a day and a half (with a sleepless night inbetween
Also mine, but after five minutes it's wake up.
Try simply to remove battery, or performe a soft reset via hardware button with the stylus.
Let you X1 charge for an hour or 2 and it will start up again, guess this is when the phone don't get a enough power to start up.
(Guess it can indicate some other error as well but probably just lack of juice in the battery .. )
thanks guys..
it is still not working but i know that the phone it self is OK.
i wend back to the store and they switched the battery from another xperia.
it worked fine
i'm so happy right now. it's charging at the moment, but still not going on, well, i have to wait and see then.
again: thanks for the posts guys
Mind you... it might take a while! I had it connected to a cheap usb charger for a night (which wasn't good enough obviously) and it took me the better part of a morning to get it to life again with the SE charger. I find it most irritating that this sort of thing isn' t mentioned in the manual. At least not where I could find it. Things like a phone that doesn't want to start make you sweat horribly.
I have this problem with mine but still no luck
Been dead for weeks now.... Finding it hard to get a copy of the receipt too bah
Only had it a month too..
It's prolly one cell in the battery that are "broken".
Had that on my X1. There are 3 cells in the battery and if one of them doesn't work as it should, the battery only delivers 3-3.1 volt.
Your phone "wakes up" at 3.335 volt but dies at 3.1. I've been measure it myself.
My phone are now back in business with a new battery, a new batterycover and latest software. No problem if you have guarantee...
PS... Try to avoid one thing. Avoid heat in battery. Lithium hates heat.
McGilljam said:
It's prolly one cell in the battery that are "broken".
Had that on my X1. There are 3 cells in the battery and if one of them doesn't work as it should, the battery only delivers 3-3.1 volt.
Your phone "wakes up" at 3.335 volt but dies at 3.1. I've been measure it myself.
My phone are now back in business with a new battery, a new batterycover and latest software. No problem if you have guarantee...
PS... Try to avoid one thing. Avoid heat in battery. Lithium hates heat.
Click to expand...
Click to collapse
You are right, man.
Usually, if you discharge a battery till the very last drop, it can happen that:
A) one of the cell goes beyond its safety level, and it "breaks". That's unrecoverable, AFAIK.
B) the cells gets unbalanced, and you nedd several charge/discharge cycles to get them balanced and fully recovered.
Add to this that Usb charging is usually unable to wake up an almost totally drained battery. This won't happen with a normal charger, but Usb charging voltage is lower than normal (of course, it's usb not home plug!) so it has not enough power to wake up the dead battery. If you leave your device in charge for some minutes, it will eventually manage to wake the battery.
However, I noticed that the X1 has a bad power management. Usually my X1 low level battery threshold varies between 10% and 5%. One week ago, at 10% it just shut down and won't recharge, showing me the red light over power button. Removed battery 3/4 times and charged with home charger, it gets recovered. Try to plug the charger, remove the battery and insert it again, doing all this with the charger always plugged.
In my opinion, that's really annoying, I never know when it *really* has a low battery!
@ [email protected]
B) the cells gets unbalanced, and you nedd several charge/discharge cycles to get them balanced and fully recovered.
yeah.. i had that with my P990i (symbian uiq3) phone the batter went in 1 day to 50% now it still has 80%
this same thing happend to me last night, i just pluged it to a wall charger & waited for an hour good thing when i pressed the power button it came back to life. was worried then and now its all good.
i had this on my xperia a while ago i think its just the battery is extremely dead.
after an hour of being plugged it in it turned on again
Red Power button Led
Glad to find this info, the red light gave me the chills at first too. My phone blacked out while using TomTom 7.4 on a stock unbranded NL Rom, after it had given me low batt. warnings. Now it's in the 'home plug' charger, sipping juice on the red light... I hope it comes out of it soon. Anyway, I was wondering if anybody has ideas on checking battery cell failure? Or battery diagnostics of some sort? It would be a shame to use a crippled battery just because you don't know it's operating below its max capacity. By the way, I'm not part of the lucky bunch in possession of a multi meter...
EDIT:
As soon as I hit 'post' the notification Led's display charging! And the red light's off of course. Guess the first post brings some beginners luck, hehe. Anyway, thoughts regarding battery diagnostics etc are still welcome!
Encountered this and according to the helpdesk, it's cos the backup battery is empty so he advised me to charge the phone for half an hour without the battery, and then charge it with the battery after that. Didn't work. Called up the helpdesk again and he said for some, they've to charge (without the battery) for an hour. Ok, tried that. But still doesn't seem to be working. Gonna just leave it charging (with the battery) for a few more hours. If still can't guess I gotta bring it down to the service centre.
there is a backup battery in xperia???
leobox1 said:
there is a backup battery in xperia???
Click to expand...
Click to collapse
Remove your battery, wait 3 minutes, insert again the battery. If you have lost date & time info, no, there is no backup battery, otherwise yes, there is.
Well, anyway, sent my X1 for servicing. Over at the service centre, they tried to 'boost my battery' but couldn't get it working. So had to leave it there for them to work on it.
Just had this same problem, cleaned the battery terminals and hey presto...it's all good again..
Regards,
Astoroth
Sent my X1 to the service centre with regards to this issue and they replaced the motherboard. They'd tried boosting the battery but no use.
Same problem.. this is what happened
ok, I came back from work an as usually i plug the charger in my xperia, the baterry left was like 30%, ok, then, I connect in the 3.5mm an autput for a big Radio so i can listen full music... so.. in a while, in my house there was a power down.. really fast one... like... 0.01secs... (like down and up really fast).. in that change my cellphone went down =S.. and sice today never get up ='(... there's just that red light in the power button each time I plug the charger on... any help?.. is the same problem of the topic? :S.. plzzz.. i dont have even a month with this pretty cellphone =( poor baby
Hi guys,
I normally charge my p20 pro every night. Plugging in an hour ago, I recognized that supercharge doesn't work. Sometimes charging completely stops.
Tried to reboot, nothing changes...
Installed battery app and see that maximum charging current is about 1700 mah.
Does anyone now what it could be?
Tried another charger, same situation. Tried different cable, same situation. P20 from my girlfriend on my charger and supercharge works fine.
Thx Benny
Gesendet von meinem CLT-L29 mit Tapatalk
Must be a fault with your phone if thought tried another known good charger and it still doesn't work.
Another strange behavior is that sometimes charging stops. And sometimes usb options pop up like if you connect to a computer... But phone is on charger.
Gesendet von meinem CLT-L29 mit Tapatalk
Sounds like hardware issue. Get a replacement.
Sent from my CLT-L29 using Tapatalk
Hi there, I've been dealing with the same issue as you for the past few days. Mine I can confirm has resolved automatically. Do you expose your device to water or moisture alot? I believe that the p20 has been optimized for safety incase the phone is ever dealt with moisture in the charging port. My issue was that the phone kept saying 'supplying power to connected USB device' when in reality, there was no device connected to the phone in the first place. This was on the night I had dipped the device in water, it appears the USB port is more susceptible to being affected by moisture than any other area of the device. I have taken note that while the charging port is wet, the phone does not enter supercharging. As for how I was able to resolve this issue, I first used a blower to clean any dust or debris in the charging port, this allowed the device to return to its normal state and not think that it is connected to another device. However, this still didn't allow supercharging to work, the following day i was desperate to get this fixed without taking it to the service center. And it would still only show 'charging' and not 'supercharging' whenever I connected the device to the charger (it would actually show super charging for a split second and then going back to charging). I finally decided to just clean the port with water instead (I know this might sound risky and stupid) and so I did it. When I tried plugging it in again it would not supercharge, but i already had anticipated this. Instead, I waited for the next couple of hours for the water to dry out and when it did, finally super charge was working once again. So my suggestion to you is:
1) Clean the charging port as well as you can, and have some patience (incase you do end up using water, as the phone does not super charge when it finds the port to be wet.) Also if you do end up using a pin or something similar make sure to gently wipe away the debris (if any) and be careful not to damage any of the connectors of the port.
2) disconnect the charging adapter and make sure it is plugged out for atleast 30 minutes before plugging the cable and adapter again.
3) if these don't help you then you should definitely go to the service centre.
EDIT: IF YOU DO USE WATER PLEASE MAKE SURE TO ONLY USE A SMALL AMOUNT AND NOT BATHE THE CHARGING PORT IN WATER!!
Thx psycho!
My phone got wet yesterday and the day before. Today morning supercharge works again. Yesterday evening the phone said normal charging but not plugged into wall. Only plugged the charger into phone.
That might be a symptom of a short circuit by water.
I got an app to measure the current ampere.
Does anyone know how much ampere the p20 takes from the charger?
I know that the charger goes down with the ampere when getting near 100%.
I will take a measurement in the afternoon again when supercharging.
How long should I take to get from 30 percent to 90 percent for example?
I hope it's not a hardware problem...
Thx guys.
Gesendet von meinem CLT-L29 mit Tapatalk
You're welcome! I couldn't find any solutions online too so I get how you feel. I think it's just the way they programmed this phone, it won't super charge when it detects any kind of moisture underneath it, when that dries up it goes back to normal so it charges as it should. As for the max current you should expect it to be around 4800 mA - 4900 mA on lower battery levels. Expect this to decrease over time but that is normal, it's just how Huawei's super charging works to ensure that your battery lasts longer and is safe to use. So if it charges above 4000 mA when you first plug it in you should be good. You'll notice the phone starts of slow but as each second passes by the charging speed rises. Also expect charging to slow down on heavy uses such as gaming and when the phone is hot. I think you should be fine as long as the phone continously says that it's super charging at all battery levels. Expect a 0-100% in about 1h 20 minutes.
Below is an example of the max current speeds I get out supercharging but note that this varies slightly depending on battery percentage.
This happened to me too ?
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
markabes23 said:
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
Click to expand...
Click to collapse
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
psycho.b94 said:
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
Click to expand...
Click to collapse
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
markabes23 said:
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
Click to expand...
Click to collapse
I had the same issue, except that before it wouldn't say supercharging for even a split second and it would only say charging. Overtime though, the phone eventually started saying supercharging for a split second (just like in your case). I feel as though this is a good sign.
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
dladz said:
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
Click to expand...
Click to collapse
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Jake.S said:
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Click to expand...
Click to collapse
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
dladz said:
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
Click to expand...
Click to collapse
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Jake.S said:
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Click to expand...
Click to collapse
Lol ok as I said I'm not going to go into it
You overcharge your phone and see how you get on.
Tell me have you ever got anything close to these battery stats for SOT
https://forum.xda-developers.com/oneplus-5/how-to/screen-time-leaderboard-post-longest-sot-t3780178
14 hours 20 mins?
No I know you haven't
You carry on and I'll do my thing.
Max up time for an iPhone 6 183 hours.
That's a week to you.
I know you have never seen these numbers.
But whilst you're sitting there with your head in the sand overcharging your phone every night lol.
Spare a moment for what you could have.
Don't spread crap without proof.
I have tangible proof I've seen and had to replace devices because of it. Screens, batteries, buttons.
I've seen more kit then you'll ever see.
You carry on the way you are but don't tell people to do what you do. It's idiotic and until you realise that you'll believe what you've read.
FYI you're relying on capacitors.
The second they fail your screwed.
Lol lithium is lithium..
You charge it it expands, please try to understand the logistics and dynamics of what your are attempting to talk about.
Or I'll tell you what, you keep overcharging your poor phone and I won't and we'll see who's phone lasts the longest after a year. I promise you I'll put you to shame.
You're taking someone else's word you don't know over someone with first hand experience of this behaviour
On your head be it
Supercharging Works Again!
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
markabes23 said:
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
Click to expand...
Click to collapse
Did you noticably change anything? Or does it appear random?
dladz said:
Did you noticably change anything? Or does it appear random?
Click to expand...
Click to collapse
It just appears randomly. When I was at work earlier, it worked. But now that I'm home and I plugged in my phone it doesn't work again. It just promps every once in a while. It's like trying to supercharge and something is stopping my phone from doing it
my pro had a swim last night, and now it doesn't charge at all..