Phone freezes when charging overnight - Sony Xperia XZ1 Compact Questions & Answers

I charge my phone overnight and it freezes when I wake up. My alarm doesn't go off which really sucks. What happens is I unplug my phone but the charging LED is still on. Pressing the power doesn't turn on. The only way to get the phone working again is to hold the power and volume down for a few seconds to get it to restart. Any way to fix this? Wondering if this is a hardware issue. I tried turning off battery care but that doesn't do anything.
Thinking of just getting another XZ1 compact if it can't be fixed. Does anyone know if the Japanese version (SO-02K) works in Canada on Chatr?

Did you try with different charger? Or resetting phone to a factory reset? In the end you can take longer road and upgrade to Android 12. Not saying anything will help, but maybe instead of buying new phone

Related

Diamond wont charge with dead battery

Nightmare.
Got my Diamond today, and charged it up.
It ran out 5 minutes ago, so I plugged it into the mains charger.
It vibrates, shows HTC and then gets stuck in a constant reboot. It's like it gets a little charge, uses it, then restarts the process.
I guess the battery is so dead that even the mains charger cant give it enough boost to start charging.
Help Please
If you only got it today then id be sending it back as it seems to be a faulty unit. Perhaps someone can give you a fix but if it was me, id be demanding a new working unit...you just never know what other faults the phone might have.
Good job I didn't Hard-SPL it straight away.
Damn, Always happens to me.
Are you trying to charge it with the wallcharger or by usb to a computer.
Beacuse if you are doing it by the computer there is an option on the phone that disables charging when conected to the computer.
Good luck dude.
Definately wall charger.
I think it's f(***d
I'll go back to my Kaiser and wait for the Raphael I think.
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Tried the following:
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
Tried entering bootloader but same reset loop.
Tried hard reset, gets to grey screen with blue text but then reset loop again.
I tried leaving the battery out for half an hour and trying again but soon as usb is in it powers up and reset loop.
I put a multimeter on the battery and it is dishing out 3.7v as expected.
I think the device is knacked, even though I was using it for most of the day.
laporte said:
i would first try to charge the battery device turned off!
i noticed that the led in center button does not blink in the beginning but it should charge!
after a while try a hard reset!
Click to expand...
Click to collapse
Usually a hard reset solves everything (hopefully)
Sergio PC said:
Usually a hard reset solves everything (hopefully)
Click to expand...
Click to collapse
Tried hard reset, gets to grey screen with blue text but then reset loop again.
Nope
leave it charging for at least 10 minutes before turning it on.
bakman said:
leave it charging for at least 10 minutes before turning it on.
Click to expand...
Click to collapse
I cant switch off the device as soon as power is applied via USB it switches on. Tried holding the power button down but nothing.
don't even touch the power button!
the device should not start if you touch nothing and just plug the powercable!?
i don not think that you press the powerbutton accidentally while plugging the cable, i hope i'm right?
Without touching the power button, I plug in the charger and the phone vibrates and starts.
From dead:
1. Plug in charger
2. I get 2 swirls of white on the round button thing
3. Phone vibrates
4. Smart mobility logo shows
5. Phone reboots
GOTO 1:
i miss the touch diamond screening with rom version etc.
normally it shows up before the htc smart mobility screen.
i don't think the battery is the badguy. seems more a fault in ipl or spl?
You're right.
I was wrong when I said smart mobility.
It comes up with TOUCHDiamond across the centre of the screen and right where the little red numbers USUALLY appear in the bottom right, it reboots before that.
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see message on the screen
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset
save this info on your computer
Sorted!
I left the battery out overnight, and when I came to work this morning, I plugged it into the charger and it didn't automatically start up so it got a good 3/4 hour charge which then enabled me to fire it up for a full charge.
congrats! i hope for you that this problem doesn't come back!
Sounds to me like it also could have been the power button was jammed pushed in. Maybe leaving it for a while without pushing the button did the trick, allowing it to release itself.
In case that was the problem, keep an eye on the power button in case it seems to be a bit dodgy. If it is going to do it again, then you want to swap it immediately for a replacement brand new unit. After a while, if you try to swap it out, they will give you a refurbished unit, not a brand new one!
Of course it could have just been a software bug, that was cleared by letting it fully power down (as others have said).
Just make your decision quick before you end up with a refurbished model for replacement.
Just to let you all know.
Over the weekend I fully charged my Diamond, and without even making a phone call or using WiFi, Bluetooth or anything the battery lasted 1.5 hours.
It's gone back to clove now for a replacement.
I've seen a few people having this issue so I advise getting it back for replacement asap.
My diamond got very hot during normal use (without charger). Is that normal? Not the battery but the actual device.

My N1 is bricked

I was using Nexus One since the last year. I upgraded to Cm6.1R2 last December. Since then the phone was fine and I'd say I was an extremely happy man with cyanogenmod. A week back my phone suddenly stopped working and whatever I did to bring the phone back to life,failed. I tried to go into bootloader to flash the latest CM rom by holding the power button + track ball, power button+vol.up, power button+vol up &down, power+vol up+down+track ball. None could bring up the bootloader and the screen is completely black. Whenever I connect my charger I see the green light which the only sign of life in my phone. I tried to reset my phone by removing the battery and putting it back after while. With the charger when I remove the battery I could see that the LED flickers between orange and green. I don't know what to do. Please help me
Have you tried booting the phone without the battery inserted, connected to the mains only? Short of that it really does sound like your phone is bricked. HTC would be your best bet, sorry mate. Also, make sure to try charging the phone for a few hours. I once thought mine was bricked and it turned out to be a buggy app that completely drained the battery requiring a good charge before it wud even turn on.

Xperia T won't charge when switched off

I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
If you have not tampered with the phone I would be unhappy with it and take it back to the shop for a replacement.
Or you could repair in pccompanion.
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Torres77an said:
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Click to expand...
Click to collapse
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
dskoric said:
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
Click to expand...
Click to collapse
I had exactly the same problem. I got mine on 3rd Oct, and after about 7 days of use, I discharged the battery to 0% and it automatically turned off. Since then it refused to charge when power off, and as I have 0% battery, it cannot be turned on, making the phone totally unusable!
I finally managed to get it work again, here's the steps if you also find your phone dead.
When 0% battery and auto power off, if you press the power button, the LED light should flash quickly a few times and off.
Now press and hold the power button and when LED is still flashing, plug in the charger (use wall charger not USB on PC). You should remain holding the power button, otherwise the LED will turn off and no charging again.
After about 5 min, it will be charged to a minimum amount required to boot and the screen will be turned on. Now press the volume up key while still holding power button to reset the phone.
I saved my phone just like this, but even now it still cannot charge when power off. Searched this forum and some say it can be fixed by changing the chargemon file? It would be much appreciated if someone can share it.
Thread moved. Please ensure you post in the correct sections in future as all questions belong here in Q&A.
Thanks
AvRS
Just to inform you that in the end I have sent my phone to the service center and thay had to open it, remove battery and connect it again.
After that it was possible to charge the phone when switched off. I got it back now and it still works OK. Hopefully it will stay like that.
Shame on you SONY
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
I bought my XPERIA TX today, I have the same problem.the most issue is when your phone is off then it will not charge at all and LED charging will not work.
You have to switch on the phone and then it starts charging.
This is a big fault of SONY and now I understood why SONY is loosing reputation in mobile market.
I have the latest firmware of 7.0.A.3.220
Like 2 weeks ago my xperia t wouldnt charge too. Fix it then like they said here with a hard reset, volume up and reset. But yesterday i had the problem back. The charger was like on and off cause my notification was busy saying "unplug from socket to save energy". I unplugged the charger from my phone and like 3 seconds later it was BOOM, with a nice flash and my charger died taking out a fuse too. Luckely i just took out the charger, dont wanna know what could have happened if my phone was still on the charger when it short-circuited.
So if you have the same problems.. watch out!
AW: Xperia T won't charge when switched off
Hi, i had the same issue with my Xperia T.
Disassembleing the case and disconnect the
battery for a few minutes solved the Problem
in my case.
Sent from my LT30p using xda premium
How to open the TL?
I have been looking for a way to open my TL can have you any clue as how to so that? I need to remover the battery like you said to get the phone to start charging again.
Get It Replaced!
If your phone is doing this either call Sony +1-877-7XPERIA (1-877-797-3742) and explain what is going on. You're going to need the info from the pull-out tab found in the SIM/SD bay. It will take a few weeks and some Shipping money. OR your provider will probably replace it for free if you can get it to fail infront of them. (PROTIP: Let it die while using it and do not plug it in for a while)
Your phone will very likely get worse until it fails completely. My experience is here: http://forum.xda-developers.com/showthread.php?p=43383759#post43383759
Your phone SHOULD charge like every-other phone. If it is acting funny get it replaced ASAP
I keep coming back to these threads whenever my Experia T is acting up again. I finally bit the bullet and went the hardware way as described in other posts in this thread and also in a comment on Youtube https://www.youtube.com/watch?v=KWox7kCygRE
"In the end I fixed this problem by removing the back cover (one screw in where the SIM card goes) and detaching the battery supply from the phone. After a minute or two I reattached the battery supply (its a little yellow tab beside where you plug in the charger) and put the cover back on, plugged into charger and it started charging as normal."
It's surprisingly simple, to be honest.
Did you manage to modify the chargecom file to enable charging while in sleep?
Cheers

Odd frozen issue

So I took my charger with me to class today because my phone was almost dead. As it was charging I began to fiddle with it ex: go on reddit . Suddenly The phone began to lag and the screen shut off. I unplugged it and began to hold down the power button.... Had it held down for about a minute and still no results. The charging light is stuck green even when off the charger and the navigation buttons are stuck on. When holding down the power button the navigation buttons would also flash as it normally does but im not getting any feedback from the device. Anyone have any solutions? I need my phone to be working asap. If there isnt any hope i may as well upgrade.
Little update: I let the battery die out and plugged it into the charger. After half hour it still wouldn't turn on. Several hours after that I found it on and running. Very strange....

Phone freezes when charging

Hello!
Last night I was on messenger, casual stuff like every night (I have had this phone for 3 years soon), phone didn't overheat, I don't remember exactly what I was doing but suddenly my phone screen turned black. The buttons and charging led were still on. (Yes I was charging at same time). I couldn't turn my phone on and it was 2 am, so I didn't feel like trying to do anything with it.
I left it charging, and today morning, it still doesn't turn on while charging! I need it to charge since my battery is like 7%, but the phone freezes whenever I plug the charger in!
I have done factory reset already, thought that would help but nope.
Please help! Thanks
I was messing aorund with it more and found out that my phone turns completely off when charging. While charging I can get factory reset screen up if i press power + volume down, but nothing else. Still need help.

Categories

Resources