My girlfriend's Note 9 suddenly lost all of its SMS/MMS in the Samsung Messaging app.
Things I have tried:
1) Rebooted phone
2) Booted in safe mode
3) Wipe cache
4) Wiped the cache of the Messaging App
5) Checked that her Messaging app uses almost 400MB of storage, while my Note 9 which hasn't lost its messaging uses about 200MB, which tells me most likely all her messages are still there.
6) Tried to use SMS/Backup Restore app but it only sees the few new messages that have shown up since.
7) Tried to use Smart Switch to migrate the messages to a newer phone and also tried to use a Google Pixel 7 to migrate the data but it will only migrate the data since the messages went missing.
The folder where the data is stored which I believe is "/data/user_de/0/com.android.providers.telephony/databases/mmssms.db" is "permission denied" when I try ADB because her phone is not rooted and apparently a T-mobile Note 9 cannot be rooted. Is there any way to get to this data?
Any other ideas? She is desperate to get the messages back because there are memories of loved ones that have passed away etc. I'm open to suggestions, hiring someone that can help me retrieve them (or a donation to your fav charity?), etc.
Thanks in advance!
Related
I have recently purchased a GT0I9505 and have rooted it, but have not installed any custom ROMs. I am using GO SMS Pro and when I get a new message I get the notification, but when I open the app and try to open the message, the whole thread is blank, including old messages (I have transferred my old messages across from my S2 using Titanium Backup).
I have tried deleting the app data and cache from the Application menu in 'settings', but this does nothing, and doesn't even delete my message threads. I have even uninstalled GO SMS Pro and installed another app, but this doesn't even work properly, so I don't think it's a GO problem. An interesting note is that when I uninstall GO SMS Pro and reinstall it using the Play Store, my messages all come back up (in list view only).
If I receive a text I get the popup, so I can read the message, but then when I open it up in the app, the whole thread is just blank. Can someone help, or even tell me where I can find the stored SMS messages on my phone so I can delete the file. I have tried everything but cannot delete a single text message!
Try restoring your backup of GO SMS Pro without data in TiBu.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Hi guys,
I am trying to restore my texts from my N5 to N6 and they restore fine but the timestamp for the received texts are all wrong, hence texts all over the place.
I have tried everything I know to fix this but nothing works, I have even tried to backup texts I received today and enabled the timezone options in the menu from the SMS Backup & Restore app but still does not work. It is reading today's received texts as yesterday. My sent texts are fine.
Anyone else had an issue like this?
Thanks
kendogc said:
Hi guys,
I am trying to restore my texts from my N5 to N6 and they restore fine but the timestamp for the received texts are all wrong, hence texts all over the place.
I have tried everything I know to fix this but nothing works, I have even tried to backup texts I received today and enabled the timezone options in the menu from the SMS Backup & Restore app but still does not work. It is reading today's received texts as yesterday. My sent texts are fine.
Anyone else had an issue like this?
Thanks
Click to expand...
Click to collapse
I would try the Go SMS app to backup and restore your texts. I did this a while back on a different phone, and recall the phone apply a "time fix" after restoring the messages to make sure the times were correct. You can install Go SMS on your N5, do a backup, put the backup file on google drive, Dropbox, etc. Install Go SMS on N6, download the backup file, and restore it in the Go SMS app. Once restored, proceed to use any messaging app you like, and uninstall Go SMS.
OK. Will try that on Monday as a friend is borrowing my N5 this weekend
Navigate to /data/data/com.android.providers.telephony/databases where you'll find mmssms.db. Copy this over from your old phone to your new in in the same location and fix permissions so that both the owner and group have read/write permissions.
I've been using this method since Gingerbread and it's worked on every version of android since then.
You can also take telephony.db to transfer your call logs and blacklist.db for any blacklisted numbers.
Hope this helps.
You could always use titanium backup. Works for me
Sent from my Nexus 6 using Tapatalk
To anyone who has any ideas that might fix this situation:
I updated my wife's AT&T Galaxy S5 to the Marshmallow latest OTA, and the phone decided to do an entire new reset (which has never occurred before when updating). We lost all of the data on the phone. And I understand that you can't just miraculously recover data from nowhere. But we found that her texts were somewhat recoverable from AT&T Messages, despite the fact she's always used the Stock SMS app.
The problem I'm having now is: how do I get the texts that are in the AT&T Messages app to transfer/show up in the Stock SMS App.
Any and all help is most thoroughly and most gratefully appreciated.
Im not sure if it will work, but maybe try to do a backup and restore with the samsung tool on your PC? Or i have used "sms backup and restore" app to back up and restore them when I was a flashaholic. not sure if it will pull from the att messaging app, but maybe if it is the current default messaing app and you run that, it might pull them into an xml file so you can then import them back in with the same tool.
Mine did that. The sync with server option was grayed out for a few days. After about a week when I was on wifi, they just popped up.
I have a big problem after I restored all my sms from my previous phone to my brand new OP3T.
The app that I have used is Superbackup and the restore was completed successfully.
But when I enter to the stock sms app I am only receiving a "Loading conversation" message and the worse part is that after that my whole phone hangs when I open apps like Google search,chrome etc
Is there any way to start fresh clean with my sms database, by removing all of the current sms saved?
Unleashed by ONEPLUS 3T rooted
Not sure if it will fix your problem, but in Titanium Backup it shows the SMS stored as "Messages (SMS & MMS)" and I've successfully backed up and restored this when migrating between ROMs on my 3T.
Not sure what the backup app you used is trying to do. Each phone manufacturer appears to store the SMS messages different, from what I've seen. My old HTC phone had them stored under a different name.
Very strange situation.
I cleared the Data from the messages app at the phone's settings and then everything was looking good, as it should have removed all sms.
Today I opened the messages app and all sms are there!
How is this possible??
Sent from my m1 note using Tapatalk
Clearing data for your choice of SMS app will only temporary hide all messages until the app restores all SMSes from the system-wide database in /data/user_de/0/com.android.providers.telephony/databases/. You have to remove that database to really start from scratch.
pitrus- said:
Clearing data for your choice of SMS app will only temporary hide all messages until the app restores all SMSes from the system-wide database in /data/user_de/0/com.android.providers.telephony/databases/. You have to remove that database to really start from scratch.
Click to expand...
Click to collapse
Came here to post this exact location.
Should have been more clear, in Titanium, there are two different entries: "Messages" app and the "Messages (SMS & MMS)". I think the latter is the same as the database location given in the 2 above responses.
Is "Like" equal "Thanks"?
Hello,
I have an unrooted, p30 pro Canadian model vog-l04. I just got the automatic update to Android 10 but now I am unable to send SMS messages. I can receive them fine but can't send. I have tried everything in the list below. Does anyone have any other suggestions?
Cleared the system cache in recovery mode
Checked SIM card
Cleared network configuration (reset network settings)
Force closed messaging app
Cleared messaging app cache.
Uninstalled messaging app updates
Updated messaging app
Rebooted
Edited contact phone numbers
Confirm Message Center Number is correct
Checked voice calling and mobile data
Deleted old messages conversations
Tried sending from different SMS apps.
I really don't want to do a factory reset if I can help it! Is there anything else I can try?
Thank you!
tedinaldo said:
Hello,
I have an unrooted, p30 pro Canadian model vog-l04. I just got the automatic update to Android 10 but now I am unable to send SMS messages. I can receive them fine but can't send. I have tried everything in the list below. Does anyone have any other suggestions?
Cleared the system cache in recovery mode
Checked SIM card
Cleared network configuration (reset network settings)
Force closed messaging app
Cleared messaging app cache.
Uninstalled messaging app updates
Updated messaging app
Rebooted
Edited contact phone numbers
Confirm Message Center Number is correct
Checked voice calling and mobile data
Deleted old messages conversations
Tried sending from different SMS apps.
I really don't want to do a factory reset if I can help it! Is there anything else I can try?
Thank you!
Click to expand...
Click to collapse
Honestly, although you don't want to, after a major OS upgrade a factory reset is always advised, a vast majority of the time it leaves behind rubbish files which cause inexplicable problems like this one that just cannot be fixed any other way.
The only other thing I can think (but doubt) that occasionally happens upgrading to 10, is the APN settings password needs fixing, but that usually causes a no data problem rather than SMS, but worth a look
Thanks for your reply. For anyone else who has this problem, I managed to fix it without a factory reset, thanks to this post here. It's as simple as downloading huawei backup from the play store, which I think I had previously removed. SMS now works fine
tedinaldo said:
Thanks for your reply. For anyone else who has this problem, I managed to fix it without a factory reset, thanks to this post here. It's as simple as downloading huawei backup from the play store, which I think I had previously removed. SMS now works fine
Click to expand...
Click to collapse
Thanks so much - I had tried what I thought was everything to fix this!!! Reinstalling Huawei Backup did indeed instantly fix it.