Newbie Urgent help last day to return - Google Pixel 4 XL Questions & Answers

Afternoon everyone i urgently need opinion i have a perfect black round dot that i thought was a sensor or selfie camera or notification i cant screen shot it as it goes and disappears but is is permanently there other than that films screens on black backgrounds but wierdly not on screenshots anyone know hwta it is? it doesnt look like a pixel more like a notifcation or smomething telling me i have something switched on i have attached a picture from my iPhone thanks in advance

Hey!
When you make screenshots, does the dor appear?
As I see there are 2 options:
1. (Most common) you have dead pixels. This means those pixels are literally dead, and as a consequence, black permanently. The only way tk fix is it is by replacing the screen
2. (Very rare) a software problem. In this case by some reason those pixels aren't been rendered, though this is a remote possibility, but posible. For checking, if you capture a screenshot and the dot appear, then there may be a software problem. Otherwise, the phone is rendering that black dot, but by some reason the screen isn't showing it up.
So please let me know if when capturing a screenshot you see the dot.

#mcl said:
Hey!
When you make screenshots, does the dor appear?
As I see there are 2 options:
1. (Most common) you have dead pixels. This means those pixels are literally dead, and as a consequence, black permanently. The only way tk fix is it is by replacing the screen
2. (Very rare) a software problem. In this case by some reason those pixels aren't been rendered, though this is a remote possibility, but posible. For checking, if you capture a screenshot and the dot appear, then there may be a software problem. Otherwise, the phone is rendering that black dot, but by some reason the screen isn't showing it up.
So please let me know if when capturing a screenshot you see the dot.
Click to expand...
Click to collapse
They say they can’t screenshot it. It’s a dead pixel. if the device is under warranty, use the warranty. If not, rlly nothing you can do, there are some yt vids that flash lights your screen, and that can potentially fix it.
There is a small possibility it’s a app overlay doing this, does still appear when you are in the settings app (settinsg does not show overlays unless you toggled the option in developer settings)

It appears everywhere settings videos and anywhere else.. except a screenshot if i do that it goes. normally a dead pixel is quite blurry and you can tell the burn etc etc this is a exact round dot like its a notification or sensor initially i thought it was a camera or light ambient sensor lol i may have toggled something in developer settings lol its so exact and round i thought i may have mucked around with somthing in the settings

Dead pixels don't need to be blurry. Dead pics and screen burning are different things. Dead pixels may happen by an impact to a certain region of the screen that was hard enough to kill those pixels. Maybe a shortcut as well. I don't really know. To me it seems dead pixels

#mcl said:
Dead pixels don't need to be blurry. Dead pics and screen burning are different things. Dead pixels may happen by an impact to a certain region of the screen that was hard enough to kill those pixels. Maybe a shortcut as well. I don't really know. To me it seems dead pixels
Click to expand...
Click to collapse
I wonder if anyone else’s 4xl is like it. Run the you tube fixes none worked wonder if it’s a setting

Related

Line on Screen sometimes

I have a problem with my Tilts screen, on some programs I can see a line running across the screen right where the bottom bar for the softkeys is located. When I am using the camera it appears to be green, and when i open up the tab for the options it is white, its not that visible to most people but I can clearly see it, and it and it is extremely annoying I will take some pictures of it later, just wanted to know if anyone has the same problem
looks a hardware fault to me...is it happening on landscape and portrait mode?
I have problem with horizontal line on the screen only in camera (3Mpix) mode. This line apper on the taken foto. I thin it must be camera ... I hope this will be fixed soon...
I send mine back for repair, because of the horizontal and vertical lines in camera mode.
sectorlord said:
looks a hardware fault to me...is it happening on landscape and portrait mode?
Click to expand...
Click to collapse
it happens on both, the problem kinda reminds me of those old crt monitors where if you had the same thing on the screen too long it would burn in. the line is on the left side of the screen and looks exactly like the shiny part of the left softkey is.
Bouloama said:
I send mine back for repair, because of the horizontal and vertical lines in camera mode.
Click to expand...
Click to collapse
Bouloama:
Was it repaird or did you get a new one ? I now that it's diffrent in every country but how long were you left without phone ?
I'm still in the waiting, the TNT guy just picked it up. They promised me it will take 10 days max. This includes the time for sending it back to me.
So hopefully i'll get it back before 15 dec. I think they will replace my cameralens, since there is a white dead pixel on it. But who knows...
Im having the same problem.
I just received my MDA Vario III yesterday.
I installed the hardSPL and flashed with dutty's latest rom.
I also took a contacts pic of my dad, hehe.
But today, I started the camera and noticed a red line running across the cam.
So I took the picture, and checked the pic. It seemed the red line was taken with the picture. This does mean there's some hardware problem. Also, I found another topic on the internet with more people complaining about it:
Click!
I just called T-Mobile and they wouldnt help me cause the contract's on my dad's name. (A few years back when I wasn't 18 yet)
Anybody else who has experienced this problem?
i just took a pic of my monitor in low light conditions - i have a totally black screen with only the taskbar visible (light gray) i found that taking a picture in landscape mode, the night mode or some **** is causing all pixels along that line to darken (??) see this link for an example (3mp @ fine)
note: this happens in landscape mode probably because the orientation of the line of pixels is in line with the pixels of the camera (cant seem to reproduce it when the device is upright [ie the taskbar spans the 240, not the 320]) - this could either be the utterly _crap_ nightmode filter software or could be due to the ccd itself - i dont really know enough about camera technology to determine which is the cause (you think maybe the crap nightmode filter determines the gamma of horizontal lines based only on the pixels in that line? that would explain this effect and if so thats just plain ****)
My Kaiser has new camera. It took only one day to repair it. I've heard that camera in Kaiser is made by Samsung ... (it was mentioned in service report)
Now it's all ok. I wonder how long ...

[Q] Pixel Stuck or Dead

Hi All,
Actually I bought a new Note-GTN7000 but later after four day's I've noticed that there is a tiny green dot appearing on the not exactly but middle of the OLED. It is not a dead pixel as it appears on a dark background only like when we go to the settings menu(Dark Background) & it disappears when I switch of my handset.
Could be a pixel stuck.
Q!: Is there a way to take it off.
Q2: Tried different apps like JscreenFix and pixel fixer for about an hour or two continuously but didn't work out.
Any other possible way from any body???
Please help.
I once had a stuck pixel on tytn 2 and this is what I did:
Hold your finger or "closed" pen on a pixel(so you'll know where it is)
Turn off your screen
Press the spot on the screen very hard
Turn on the screen
This procedure helped me to "unstuck" the pixel. I cant guarantee that it will work om amoled but I think it is worth to try
Sent from my GT-N7000 using XDA
Pushing the spot hard and Switching the display on, Heating up the screen works for LCD Screens. Not LED.
Don't try these silly steps posted everywhere, You might end up permanently damaging your screen.
The only solution to this is, Stop looking at it. I have a stuck pixel on lower left corner as well. They don't spread nor hurt anything. In fact its so tiny that You wont notice it until you continuously focus your eyes on it. In a couple of days you will forget that It's their.
For LCD Monitors back in the days - Samsung only replaced Monitors with new ones if "only" they had Five or more dead pixels. If you have one , or two you're stuck with that for good. #yearsago

Has anybody seen light bleed like this?

Looks as if I'm going to have to join the return game on this device. I've been a very happy TF700 owner on CROMi-X for the last year and still had that WOW effect when I started playing with this tablet.
Until it got dark.... I mean - the attached picture is with the tablet in sleep mode!!!!! That's gotta suck the battery dry like nothing.....
Opened a ticket with Asus for what it's worth...
I'm going to update to 4.3 manually, but don't expect that'll do much.
Does anybody have something similar?
Edit: After about an hour of reading the screen dimmed and had dark shadows on both sides. I flashed the 4.3 update manually since the System Update wouldn't - now everything seems to be fine.
Light bleed gone when in sleep mode and no shadows either... ?????????
Weird, glad you got it sorted out.
Sent from my HTC One using Tapatalk
Wow - good outcome - never seen anything like that - keep your eyes on it obviously
sbdags said:
Wow - good outcome - never seen anything like that - keep your eyes on it obviously
Click to expand...
Click to collapse
Unfortunately it's not resolved to the point that I feel confident to unlock.
I still have have weird and uneven dimming of the screen. Sometimes just part of the screen dims and shows a dark, uneven shadow across it (in reading mode). What I don't understand is, taking a screen shot in that situation shows nothing of the shadow....??
What I consistently see is when the screen times out, it dims just before it turns off, but only on part of the screen (more or less the left half, but fading out from left to right).
Smart Saving is off.. Can't think of anything else to try...
I'd hate to return it, but I think I'll have to - this does not inspire confidence....
berndblb said:
Unfortunately it's not resolved to the point that I feel confident to unlock.
I still have have weird and uneven dimming of the screen. Sometimes just part of the screen dims and shows a dark, uneven shadow across it (in reading mode). What I don't understand is, taking a screen shot in that situation shows nothing of the shadow....??
What I consistently see is when the screen times out, it dims just before it turns off, but only on part of the screen (more or less the left half, but fading out from left to right).
Smart Saving is off.. Can't think of anything else to try...
I'd hate to return it, but I think I'll have to - this does not inspire confidence....
Click to expand...
Click to collapse
Smart saving has nothing to do with smart dimming unfortunately. You can only turn smart dimming off if you are rooted. I'd take it back and get a replacement as what you are seeing is not normal.
berndblb said:
Unfortunately it's not resolved to the point that I feel confident to unlock.
I still have have weird and uneven dimming of the screen. Sometimes just part of the screen dims and shows a dark, uneven shadow across it (in reading mode). What I don't understand is, taking a screen shot in that situation shows nothing of the shadow....??
What I consistently see is when the screen times out, it dims just before it turns off, but only on part of the screen (more or less the left half, but fading out from left to right).
Smart Saving is off.. Can't think of anything else to try...
I'd hate to return it, but I think I'll have to - this does not inspire confidence....
Click to expand...
Click to collapse
Never seen this on any tablet.
To me it seems that some parts of the Led backlight are not working correct or totally not.
Better try to get it swapped or Rma'd ASAP.
R.I.P
I was filling out the Amazon return form and picked it up 'cause I got a notification about new mail - and that's when the digitizer gave up completely.
I was able to wipe my data by hooking it up to the TV and got it to reset with a lot of huntin' and pecking.
A replacement is on it's way. You gotta love Amazon :cyclops:

Ghosting

Is it possible to fix ghosting? I have a slight ghosting where the status bar and navigation bar are, and is also visible with some tinted images, like full grey or red..
This is just how AMOLED screens work. They get burn in more easily, especially where the on screen navigation and status icons are. All Moto X have this, usually after only a month or two because they are on whenever the screen is on.
And it's not fixable?
I don't believe so. There are apps that can help "fix" screen burn, but I don't know that I'd really buy into it.
It is normal with AMOLED screens and I don't know that I would consider it a defect, as it is expected behavior with this technology.
alexhdkn said:
And it's not fixable?
Click to expand...
Click to collapse
try this. i use it on my plasma when, say, netflix logo stays on too long. i've never used it on amoled but it can't hurt.
http://www.youtube.com/watch?v=39HUG7QrQi8
I don't think it is fixable. I had it on my gnex and ran those "screen fixing" apps every night while I slept for a week with no improvement. When I got my moto x I made sure you hide the nav bar and use pie in an effort to prevent it. I use full screen mode in the browser as well for the same reason as most of my screen time is with the browser.
The only way to "fix it" is this app: https://play.google.com/store/apps/details?id=com.bengigi.screen.diagnostic&hl=en though it basically just evens out the burn in.

Fingerprint burn in

My Mi 9 display is starting to burn in the fingerprint image after just 2 months of usage. I'm going to turn off the fingerprint unlock to prevent it getting worse.
Does this sound normal?
Doesn't sound normal but AMOLED displays are know for burn in marks. For that to happen you need to have the fingerprint image always on display. I got a MI9 and the finger print image dissapear after some time and reappear if I lift the phone so its almost impossible in a normal usage to burn in the display.
What kind of burn-in is it? Is it the icon, or is it from the strong light that lights up the fingerprint at scanning? The fingerprint icon must show at the same place all the time unlike the rest of the AOD. I can se how keeeping the icon on at the exact same place all the time 24/7 may hurt an AMOLED display. I turned off, both AOD and fingerprint icon, after a day or so to save battery. Now it shows only on the lockscreen for a few seconds.
gerhard_wa said:
What kind of burn-in is it? Is it the icon, or is it from the strong light that lights up the fingerprint at scanning? The fingerprint icon must show at the same place all the time unlike the rest of the AOD. I can se how keeeping the icon on at the exact same place all the time 24/7 may hurt an AMOLED display. I turned off, both AOD and fingerprint icon, after a day or so to save battery. Now it shows only on the lockscreen for a few seconds.
Click to expand...
Click to collapse
So I had seen it as a sort of retention of the fingerprint image that appears on the lockscreen. I saw it when I was walking outside in full sun today. I quickly installed an app to check different colours full screen (dead pixel fix) and it clearly showed the burn in for several colours.
But now that I'm home, I tried again the screen check app and the burn in is gone!
So I wonder if it was either just temporary retention, or if I need to be outside in full sun to see the burn.
dvanders said:
So I had seen it as a sort of retention of the fingerprint image that appears on the lockscreen. I saw it when I was walking outside in full sun today. I quickly installed an app to check different colours full screen (dead pixel fix) and it clearly showed the burn in for several colours.
But now that I'm home, I tried again the screen check app and the burn in is gone!
So I wonder if it was either just temporary retention, or if I need to be outside in full sun to see the burn.
Click to expand...
Click to collapse
Please come back here and tell us if you see it again. It would be good to know if the display is this sensitive to permanent burn-in. Keeping the icon shut off at the AOD would probably be a good idea, I find it rather easy to hit the right spot after some time of practice in the blind.
That what you have seen on sun isnt burn in, that is normal see-through screen becase sensor is under display.
No need to panic, i seen it too but that is not a problem.
Same as marko378, it's totally normal to see this on bright daylight, it's not a bur in.
Its the finger print sensor and i see it at day one
No problem bro enjoy your phone
---------- Post added at 12:13 AM ---------- Previous post was at 12:05 AM ----------
Its the finger print sensor and i see it at day one
No problem bro enjoy your phone
Nice, today in full sun I confirmed what you're all saying. It's the sensor, the hole behind the screen, and it's only visible at certain angles in full sun.
Thanks to you all for helping
That's normal because the scanner is under the screen so it has to be a little transoarent there to work that's why In screen scanners are mainly used by oled displays. Enjoy the phone
dvanders said:
So I had seen it as a sort of retention of the fingerprint image that appears on the lockscreen. I saw it when I was walking outside in full sun today. I quickly installed an app to check different colours full screen (dead pixel fix) and it clearly showed the burn in for several colours.
But now that I'm home, I tried again the screen check app and the burn in is gone!
So I wonder if it was either just temporary retention, or if I need to be outside in full sun to see the burn.
Click to expand...
Click to collapse
It is not safe for the screen in my opinion to maintain the figerprint area always lighted. I use it as per default setting that dimly lights it when I take the phone and then in few seconds it disappeared even if I touch the screen. More than 1 year with the phone and no burning in the screen.

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