This applies to the P30 too. I run an app called AlpineQuest which is GPS map/hiking software. It has the facility to track where you have been within the software (track recorder). Within the settings option I have set the following - Settings - Battery - App Launch - <select AlpineQuest and toggle to Manage Manually> - <select Auto-launch, Secondary launch and Run in background and tap OK>.
However, the track recorder gets stopped, presumably by the P30 Pro, after a period of inactivity. This doesn't happen on a Sony phone we have. Am I missing any other settings to try to stop Huawei shutting down the track recorder of this app? Or just in general keeping Apps fully 'alive'?
As an update I followed the guide here ....
Stop your Huawei smartphone from killing background apps | Digital Citizen
How to stop your Huawei smartphone from force-closing apps when you lock the screen. How to stop it from deactivating your antivirus, parental controls, voice recorder, fitness tracker, or navigation apps.
www.digitalcitizen.life
And my P30 Pro is set up as per that guide which includes setting the Special Access which I did not mention in the post above.
Strangely I have another GPS app which also tracks and is set up the same way but that manages to track routes without issue
Additionally try this (of course 'lock' your tracking app):
Related
Hi,
I've recently got a Huawei P20 Pro and it's not receiving any ring notifications when someone rings my ring.com doorbell..
I've had a few instances where the notification has come through as it should, but literally 99% of the time i don't receive any notifications at all.
I've ran through all the steps outlined in their guide (How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices - i can't link the URL as i'm a new member here) but none of it has made any difference.
I have checked all permissions, notification settings, disabled them, re-enabled them, cleared cache, cleared data, deleted the app, re-installed, set the "App Launch" options to allow to run in the background - all to no avail.
Got another phone (Samsung S7 Edge) set-up to receive the same notifications from the same doorbell - and that's receiving all of them absolutely fine.
My P20 Pro is running EMUI 8.1.0 and Android version 8.1.0.
I've raised a support ticket with Ring.com, but thought i'd also post here - as it seems likely this may be a P20-specific issue..
I have the same problem with Logitech Circle 2 security camera. I'm not getting every notification, but on my HTC U11 it works fine. I think it's some aggressive RAM management or Doze. I've just setteled with the reason beeing early firmware and that Huawei will fix it. A bit of a hassle, but I have never bought a phone at launch and not experienced any bygd yet. No matter if it was HTC, Samsung, Huawei, Sony and so forth.
The ram management is ridiculously aggressive. I have several apps that don't function correctly, despite removing them them from the app launch settings.
Some of them are really annoying, but I have an issue with Outlook on an office365 account not notifying me about really important work stuff.
Go to battery settings, app launch, and set it to manage manually with all the options enabled. You will probably need to do that for a few apps.
pzq071 said:
Hi,
I've recently got a Huawei P20 Pro and it's not receiving any ring notifications when someone rings my ring.com doorbell..
I've had a few instances where the notification has come through as it should, but literally 99% of the time i don't receive any notifications at all.
I've ran through all the steps outlined in their guide (How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices - i can't link the URL as i'm a new member here) but none of it has made any difference.
I have checked all permissions, notification settings, disabled them, re-enabled them, cleared cache, cleared data, deleted the app, re-installed, set the "App Launch" options to allow to run in the background - all to no avail.
Got another phone (Samsung S7 Edge) set-up to receive the same notifications from the same doorbell - and that's receiving all of them absolutely fine.
My P20 Pro is running EMUI 8.1.0 and Android version 8.1.0.
I've raised a support ticket with Ring.com, but thought i'd also post here - as it seems likely this may be a P20-specific issue..
Click to expand...
Click to collapse
Have you disabled the 'Manage automatically' battery option?
Thanks guys.
It looks like it was the App Launch settings. I resolved the issue by performing the following steps;
1) Deleted ring.com app cache
2) Deleted ring.com data
3) Uninstalled ring.com app
4) Re-installed ring.com app
5) Amended the following App Launch battery settings; Settings > Apps & notifications > Apps > Ring > Battery > App Launch > Switched off Manage Automatically and enabled all 3 manual options; Auto-launch, Secondary launch and Run in background
i had the same problem and this worked
I talk to ring support and the are telling me that the app its not fully compatible with android 9.0
I recibe notifications if the app its open. But if the app its fully closed I don't recibe any notifications.
I already try the above solution but no luck.
I have the mate 2o X.
Any one have a work around?
Yes, I tried to the above fix too but it's still doing the same for me. If I open the app up it works for about 2 hours and then just stops working. I've even tried LOCKING the app window so it can't be closed and that won't work either. I had a OnePlus 5T previously and it worked perfectly on that, then i got this phone and it stopped working. My wife's app on her OnePlus 3T works fine. I'm getting really annoyed with it now as it's bloody pointless me having it.
I have a Mate 8, ring app notification would stop coming through not long after setting up the app but nest doorbell app works perfectly, same battery management setting on both apps.
Once battery management has been set, go to apps, apps, click 3 dots top right, special access, battery optimisation, where you see "not allowed" top left, set to "all apps" , now set the apps needed to "not allowed".
tested on huawei mate 20x emui 9.1
Since a few weeks ago I noticed that my Huawei P10 is aggressively killing any apps that use the GPS after locking the screen.
My EMUI & Android versions are both 8.0.0.
The apps I tried:
- OsmAnd - which I use to trace my walks and improve OSM with the data
- Komoot - which is an app to track your hikes and add photos, etc
- Graticule - which lets you share your location in realtime
What I tried:
1. Bringing up the task manager, locking the lock above the app.
2. Settings -> Battery -> Launch
* 'Manage all automatically' unchecked
* <App Name> unchecked then check all options on 'Manage manually' screen (Auto-launch, Secondary launch and Run in background)
3. Settings -> Apps & notifications -> Apps -> Settings (cog at the bottom of the screen) -> Special access -> Ignore battery optimisation
* Added the apps to the 'Allowed' list
Regardless of the three things above after locking the screen in 5 to 10 minutes the app is killed. I think this is a bug in Huawei's implementation but their support is impossible to contact. I tried repeatedly and received no answer.
This is very frustrating because it used to work until a short time ago. I'm thinking about a factory reset and if that doesn't solve the issue I will be selling the phone because unfortunately this is a deal breaker for me.
Anyone experiencing the same problems? Any solutions? Suggestions?
Also tried formatting the cache partition, didn't help. If I'll have time during the weekend I'll do a factory reset.
I had the same problem with Strava, on an older version.
adb shell pm disable-user com.huawei.powergenie
If you want it back: adb shell pm enable com.huawei.powergenie
Powergenie is to limit battery usage, and it's too aggressive to kill app services.
Thank you for the response.
I did a hard reset and deactivated powergenie as instructed above and the problem still persists.
I can't describe how disappointed I am. I will be putting up the phone for sale.
What I don't understand is: am I the only one having the problem? I don't see other people complaining or they complained about older versions whereas for me it was the other way around. It worked fine until a few months ago and now it doesn't.
I am having this problem with Honor 7x and Runtastic Pro
Battery--settings icon--keep mobile data on?
---------- Post added at 02:54 PM ---------- Previous post was at 02:39 PM ----------
Phone manager--settings--turn off smart tune-up?
Did someone already solve this problem.
Hi,
I have the same gps recording problems om my Huawei P10Plus. On 8.0.0 android.
Did someone already found a solution. Huawei support can't offer smart ideas.
Pieterdv said:
Hi,
I have the same gps recording problems om my Huawei P10Plus. On 8.0.0 android.
Did someone already found a solution. Huawei support can't offer smart ideas.
Click to expand...
Click to collapse
Hey, had this problem with running app runtastic, so when device promted, I switched in app settings to manual and allowed background running.
After that app was running fine.
I have the same problem with latest release.
Afaik there is no way to prevent huawei from doing this by simply factory reseting. It is not depending on a temporaly bug obviously it is a feature.
I think this was the same problem while VLC blacklisted Huawei devices in the google play store from compatible devices.
Some months ago they said they will make a deal with Huawei... No news about this until today.
And komoot has a topic in their development forum about but still open since many months.
http://support.komoot.de/forums/164264-ideen/suggestions/14366967Sobald es
And GPS apps are not the only ones. I've tried some apps to play local music from the phone on google chromecast. Mostly they stop playing after one music track. I think this is also regarding to the huawei problem with safing energy to aggressively.
Last but not least there are apps that don't have any problems with it. For example Google Maps, Huawei Apps, Whatsapp any much more. So there seem to be a whitelist to the powerengine.
strange.. i have no issue with strava, endomondo, google maps, soundcloud, spotify, google music ...thats the one i tested.
I use endomondo, google maps, soundlcoud and spotify almost everyday without any issues.
Maybe its just that i use the whitelisted apps.
I am on stock B379 C432 firmware.
Solution
We had the same issue in our app. The solution in our app was to change the setting in Settings
Settings->Apps & notifications->Apps-><your app>->Battery
Set App launch to 'Manage manually'
Auto-launch - activated
Secondary launch - activated
Run in background - activated
kitsched said:
Since a few weeks ago I noticed that my Huawei P10 is aggressively killing any apps that use the GPS after locking the screen.
My EMUI & Android versions are both 8.0.0.
The apps I tried:
- OsmAnd - which I use to trace my walks and improve OSM with the data
- Komoot - which is an app to track your hikes and add photos, etc
- Graticule - which lets you share your location in realtime
What I tried:
1. Bringing up the task manager, locking the lock above the app.
2. Settings -> Battery -> Launch
* 'Manage all automatically' unchecked
* <App Name> unchecked then check all options on 'Manage manually' screen (Auto-launch, Secondary launch and Run in background)
3. Settings -> Apps & notifications -> Apps -> Settings (cog at the bottom of the screen) -> Special access -> Ignore battery optimisation
* Added the apps to the 'Allowed' list
Regardless of the three things above after locking the screen in 5 to 10 minutes the app is killed. I think this is a bug in Huawei's implementation but their support is impossible to contact. I tried repeatedly and received no answer.
This is very frustrating because it used to work until a short time ago. I'm thinking about a factory reset and if that doesn't solve the issue I will be selling the phone because unfortunately this is a deal breaker for me.
Anyone experiencing the same problems? Any solutions? Suggestions?
Click to expand...
Click to collapse
Goto Phone Manager touch power saving->Optimize.Phone Manager will rapidly identify apps or features that are rapidly drainning the battery.Touch the Optimize button net to each or feartures to disable it and start saving power.You can touch Recover to re-enable the app or feature.When you remove an app from the protected apps list,your phone will close the app automatically when you turn off the screen to save batterry.
Has this been fixed?
This was always the big issue with my P10 in that Apps that I wanted to always run kept being killed until I found this article https://dontkillmyapp.com/huawei?app=Tasker which refered to https://forum.xda-developers.com/mate-20-pro/themes/remove-powergenie-to-allow-background-t3890409
after removing powergenie with adb shell pm uninstall --user 0 com.huawei.powergenie I have had no more issues with applications being killed.
I am trying to get 2 apps working, so that when it gets a bluetooth connection from my car, the app automatically loads. The app is for a dashcam, however, when I have installed the apps, and select auto launch from within the settings, they never seem to launch
The apps are
Drivermatics Blackbox Dash Cam
AutoBoy Dash Cam
On my previous phone (Galaxy S7) I could get this function to work
Any ideas?
i used to use car home ultra which then started the dashcam software, but i now have a dedicated dashcam
I have issues with the app for my car also, it should start as soon as Bluetooth connects but rarely does.
I think using Tasker or something to do it would probably work, also set it to turn the BT volume to max after opening the app.
Yes Tasker would work, and without needing root for that type of activity I think. I have a similar action on my P20 Pro when it connects to my car, although I'm rooted.
If the apps have their own auto launch options though, you shouldn't need Tasker. Just make sure the apps are set to manual in Settings,Battery, App launch and Allowed in Settings, Apps, Settings, Special Access, Ignore Battery optimisation.
Don't know those apps specifically, but EMUI is a pain though for closing some apps and not letting them run schedules and/or auto launch type events even when the above settings are changed (Titanium Backup is a classic example - sometimes runs scheduled backup tasks, sometimes doesn't!), yet others run without issues.
I got a p30 pro as a gift in China and coming from a Pixel 2XL, this software is incredibly frustrating.
My 3 main annoyances are:
1. Google Pay doesn't seem to work. Everytime I try to setup my card, an error message says "Can't complete setup for contactless payment. To resolve this, you'll need to contact...." This is so annoying, why bother allowing the app to be installed in the first place? In Settings, you can even choose Google Pay as a default payment app.
2. Notifications do not persist on lockscreen. E.g. when using Spotify, the playback controls show up initially on lockscreen, but disappears shortly after. Once a new song starts playing, the controls show up again. Same goes for all kinds of notifications like email, messages, etc. They do show up after unlocking the phone, but even if I don't dismiss them, I can't see them on the lockscreen. I've turned on the Show on lockscreen option in all the affected apps, but no dice. I disabled face unlock and that doesn't help neither
3. Google assistant. In settings, the Access with Voice Match toggle is greyed out, so there's no way to trigger assistant unless by opening the Google or Google assistant app.
Searching these forums has been pointless, no one seems to know how to fix these issues. Now Huawei doesn't even allow unlock bootloader and root anymore....
Has anyone found any workaround?
Thanks and have an awesome weekend
My Mi 9 just got upgraded to MIUI 11.
Before that I could let runkeeper run in the background and it would still track GPS while I run.
Now I need to keep phone on and runkeeper in the foreground otherwise it loses GPS connection.
But I see no option to keep location active at all times: https://holland.pk/uptow/i4/e975210e612de1c77bdbeba84edf8b9f.jpg
I see this option for other apps, just not runkeeper.... What gives?
Solved by moving runkeeper to become a system process via systemizer