Hello everyone, I recently purchased a pixel 7, I noticed that at maximum volume, sometimes you can hear some kind of crackling from the speakers, similar to a metallic rattling. If you make it quieter, it seems to pass, surprisingly it does not always happen that way. There is music where everything is perfect, and there is one that is almost impossible to listen to, for example YotClub - YKWIM?, from the first seconds there is already a crackling or rattling, this can also be found sometimes on YouTube, in some videos this also happens. Tell me, is this a problem in the phone or a soft one? Once again, this does not happen everywhere.
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I've had my phone replaced 4 times now, each had a problem. I'm on my 5th Nexus 6 and this one has speaker crackle in the top speaker. I noticed it when I had a Facebook notification, but I haven't heard it since, so obviously. I can only hear it when I play some sort of sound, and afterwards, once the particular sound has finished playing, I hold it right against my ear, and it's sort of like white noise with like crackles and pops in. I can't hear it when it's away from my ear and it doesn't seem to affect call quality.
I've noticed the bottom speaker outputs normal white noise once audio has finished playing, but again, only when holding it up to my ear.
I've read a lot of people have had this, but their replacements seem to do the same thing. Is this worth a replacement (in my case a refund, I don't want a sixth phone) or is it just one of those things that won't really affect the phone?
Move doesn't appear to get any worse when the battery is lower either. It's constant when Google Music is open, when a song is on pause, but I only know this because I held it right against my ear.
Surely, if it was a defective speaker, the speaker wouldn't sound as good as it does playing audio?
Anybody else's so this?
zingxao said:
I've had my phone replaced 4 times now, each had a problem. I'm on my 5th Nexus 6 and this one has speaker crackle in the top speaker. I noticed it when I had a Facebook notification, but I haven't heard it since, so obviously. I can only hear it when I play some sort of sound, and afterwards, once the particular sound has finished playing, I hold it right against my ear, and it's sort of like white noise with like crackles and pops in. I can't hear it when it's away from my ear and it doesn't seem to affect call quality.
I've noticed the bottom speaker outputs normal white noise once audio has finished playing, but again, only when holding it up to my ear.
I've read a lot of people have had this, but their replacements seem to do the same thing. Is this worth a replacement (in my case a refund, I don't want a sixth phone) or is it just one of those things that won't really affect the phone?
Move doesn't appear to get any worse when the battery is lower either. It's constant when Google Music is open, when a song is on pause, but I only know this because I held it right against my ear.
Surely, if it was a defective speaker, the speaker wouldn't sound as good as it does playing audio?
Anybody else's so this?
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Hello,
I have the same problem. It's a low frequency noise... after each sound, but only if you hold it to your ear.
Let me tell you that, that does not affects the overall product. I have deal with lots of FACTORY BUGS (like Sensation 4G BT antenna) and so on, but this 1 sec low frequency does not affect as much.
For me is only more noticeable when on low battery.
Hope this helps!:good:
I think it's more of a software issue, are you completely stock? I flash a lot of Roms. There are some I get the crackle noise some that I don't. I also use lean kernel which has updated audio and display drivers... No crackle or pops for me in quite a long time
Is it definitely a software problem? I read online about people saying its hardware, but if it is software I'll keep it. If not I'll have to send it back Monday... would a factory reset do anything?
And yes, completely stock.
And same, mine is worse when on low battery. If I play a game with sound off, there's this constant buzz coming from the top speaker.
I've used N5 until last tuesday, and then been using N6.
I'm satisfied with N6, but I have one problem.
I'm using the same earphone, the same music file, only different phone, but I can hear disturbing white noise at lower volume levels.
I'm quite sensitive to white noise and could also hear some white noise from my old N5, but that didn't quite affect my music.
this time it's just too much and sometimes garbles some specific notes.
I sometimes listen to music when I don't get sleep well, so I occasionally set volume level to 1 hence the problem really annoys me.
Is there anyone experiencing same problem?
Also, Is there any workaround to resolve this easily? Even if it is faluty product, I got this from ebay and the warranty is not covered in my country...
Just got a new Moto G 2gen 4G. Very nice phone.
However, it has a noticeable annoyance. After a sound has been played, such as a keyboard press, or locking/unlocking the phone, a hiss can be heard in the speakers and after a second or two a popping/clicking sound occurs. It sounds like the audio circuitry is 'powered down'. With headphones, the behavior is the same, but hardly noticeable.
I have not noticed this with other phones before. My Nexus 7 however has the same problem on further inspection, but I hadn't noticed it before, probable because the speaker is located at the back of the tablet and the sound is a little quieter.
Is this normal? I have been researching the problem on the internet, but didn't come to a conclusion.
Any of you guys notice the same behavior? Or have a solution?
I have a problem with my speaker sound, while listening to any audio whether it be YouTube, Netflix, Music player etc... After about 6 minutes the sound quality changes it's as if the bottom. Speaker gets lower and the front speaker gets louder if you close the app and then try again it's fine until 6 minutes again. I have already received 2 replacements and all 3 phones have the same problem. Is anyone else experienceing anything like this?
I have the opposite problem, the bottom speaker is too loud and the front facing speaker is too quiet. I have unsuccessfully been trying to find an app to balance them with no luck.
If you have had your device for less than 14 days, I would take it back to the retailer for a replacement. As there is a chance that you were given a faulty unit. Otherwise take it to a Samsung Service Center and let them take a look at it.
Billyrouth said:
I have a problem with my speaker sound, while listening to any audio whether it be YouTube, Netflix, Music player etc... After about 6 minutes the sound quality changes it's as if the bottom. Speaker gets lower and the front speaker gets louder if you close the app and then try again it's fine until 6 minutes again. I have already received 2 replacements and all 3 phones have the same problem. Is anyone else experienceing anything like this?
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You're not the only one. I made a thread about this a while back but nobody here really noticed. It still happens on my latest software update (ARJ1, September security patch). On Samsung Community there's a lot more complaints:
https://us.community.samsung.com/t5...ote9QuestionsandAnswers/page/1/thread-id/1440
Some people tried contacting Samsung but the staff had a hard time detecting it. I got mine overseas in Taiwan and can't readily communicate with them at the moment. I always get a "due to we don't understand your message" reply if I use my phone's feedback option. I did try to email them directly but the reply seemed somewhat generic like "try using safe mode". I haven't done this myself but other users have said it still occurs in safe mode.
The fact that replacements have it lead me to think it's a software bug - the bottoms speaker is supposed to emphasize bass a bit more than the top speaker but it almost sounds like the left and right speaker EQ gets swapped (even though the stereo channel polarity is still constant). When it happens the top speaker becomes bass-heavy and bottom speaker sounds bass-light and treble-heavy. It also seems "worse' in some apps than others. For example I barely notice it in music as only the bass seems to drop on the bottom speaker but on other occasions it sounds like the bottom speaker is sucked down in volume.
Really hoping Android Pie fixes it.
I haven't noticed this issue, but I did post a few days ago regarding sound skipping and corrupting on wired headphones.
I've tracked this down to the EQ not playing well with the UHQ Upscaler. If you have any EQ set other than Normal the sound gets distorted through headphones.
Maybe it's related? I know the UHQ Upscaler is disabled when playing through the speakers but the EQ isn't, do you use anything other than 'Normal' EQ settings?
It has only started on ARJ1 (Oct Security patch level) for me. I've fed it back to Sammy.
Oh, you can download Sound Assistant from the Galaxy Store and that lets you play with the left / right balance.
I didn't try Sound Assistant yet, but I forced the speaker output to mono in the phone's settings, and the problem still occurred. So the problem isn't related to the stereo imagery, but rather how each speaker is tuned regardless. Some have suggested it could be a defect in the amplifier but I think if this were the case the effect would be more permanent. I think it occurs more frequently in the ARJ1 update compared to the update before that. I don't recall it occurring in Samsung Music very often before but now it seems to happen after about 4-5 minutes. I temporarily exited the app (without closing) and played music from Poweramp, stopped, then played music on Samsung Music and it sounded normal again.
Blah - is it just me or has this issue become somewhat more easily replicated, but more inconsistent? I was watching some videos with narration, and it sometimes feels like it pans left and right at the same timepoints when I replay that section.
Also, Horizon Chase sounds pretty awful now. The music volume seems to dip out and the sound effects are too loud.
hi all after 1 week of trying i figure out how to fix the problem simply delete the file with name ((SoundBoosterParam.txt)). in the root/system/vendor/etc
you're done
You need root in order to delete the SoundBoosterParam.txt file, and I'm not comfortable rooting a $1k phone under warranty. I turned off Dolby Atmos and changed sound to mono...EQ is normal. While mono isn't the quality sound I want, this has stopped the issue. A user at https://us.community.samsung.com/t5/...thread-id/1440 though said it didn't fix his.
Like FYL21, I tried emailing Samsung but got the usual "this is another canned robotic answer that doesn't address the issue" response. So I just spent about an hour on the phone with them. After continually trying to explain the issue and being told everything to try that's been tried, I finally spoke to a manager who made note of the links to the issue on their forum. She is escalating this as an issue for the technicians to read the complaints and look into this. Maybe it'll be fixed by the time the Note 10 comes out.
That was me as well in that thread. The thing is the speakers are still tuned differently even if they are in a mono configuration - the bottom one is EQ'd for bass and the top for treble (I'm not sure if this changes if you rotate the phone). I got Android Pie but am still testing out if it happens. Some apps or videos still have brief panning at specific time points, but this might just be related to the equalization and it doesn't seem as long-term as it was before (where you had to restart the app or plug/unplug headphones to fix it). I can live with that but it's annoying when it abruptly dips on the bottom speaker and even worse for calling.
you guys should think of this phone as a sound bar.
in that type of configuration, its one device generating sound that appears as stereo even though there is 1 device and not 2 .( or more)
the position and tuning of the speakers within that bar is tuned so that it feels like stereo/multichannel.
so in the same way is the phone tuned that way. plus if you think of it, you hold your phone 90 %of the time upright. the speakers on that position are not left to right but top and bottom...
so again don't look at the position of the speakers on the phone to deduce which is the left or right speakers but as how the devixe as a whole is reproducing the feel of stereo without an array of speakers like on home cinemas or in your car.
think of it, the space between the speakers is so narrow that youd have to be a small mouse to be able to enjoy real left and right channel audio from the speakers in landscape...
anyways this has nothing to do with the audio fading out but more towards our expectation of multichannel audio and how the phone reproduces it.
Does any one else notice a strange noise that's very faint when playing back a video recorded on the phone? Can hear it more through headphones. Hard to describe. It's like a slight clicking or interference noise. Have to listen hard to know it's there without headphones.
Anyone checked theirs for me please? Need to know if I need to return. Cheers.
Im not sure if i understood you correctly, but i lowered media volume to 0, and played video from a gallery - couldn't hear anything.
BUT What i noticed earlier, when you open Camera app, and put a phone to your ear (like when you are on a call) you can hear some white noise, like a sea
It's when you've filmed a video on the phone and playing it back. Only when recording zoomed out. When you soon in it stops. Not sure how to upload a sample video. Sounds kind of like crickets.
Tcukcufc said:
Does any one else notice a strange noise that's very faint when playing back a video recorded on the phone? Can hear it more through headphones. Hard to describe. It's like a slight clicking or interference noise. Have to listen hard to know it's there without headphones.
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Hello, I am with Huawei P30Pro Android 10, I just wanted to share my experience with you about the noise. I heard it, too! I wanted to record a very low noise from an amplifier (I was nearby the speaker, so the zoom was 1x), like if it has hum or some tweeting noise from the speakers when it is not playing any music and the volume is on Max. And then I have noticed the same ticking noise when I played the recorded video on my computer. I thought it is some problem with the computer. But then I played it on my phone, for security, and I heard it again, but I had to increase the phone volume, otherwise is not so noticeable. So I thing, when you have this noise, too, it should be produced somehow from the phone by video recording and it should be some kind of common issue, not only by your phone.
I hope this info help you. So, the problem is not only in your device! In mine, too, and probably in everyone's else!
Best regards
It's Radio interference. Probably from gps/lte/wifi antennae etc. Turn airplane mode, ticking is gone. You're welcome!