Mate 10 Pro EMUI 12 missing - Huawei Mate 10 Guides, News, & Discussion

Hello!
I have two EU Mate 10 Pro and one got the update quite instant, but the other after 2 -3 Weeks with Update (C432E9R1P3) dont show the EMUI 12 update.
The devices are from a customer so i cant use Tools like Hisuite Proxy.
I aleready cleared the update cache/files.
I just wanted to know if its normal to take this long for Huawei devices to get theyr update assigned?
Thank you in advance!

I could update the device via HI Suite, but im still curios if somebody had similar experiences.

Related

Why I don't get the android 7 update?

So recently my friend whom also has a huawei p9, showed me that he got an update on his phone. It was the android 7 with emui 5. I checked my phone settings to look for updates available, and unfortunately, my huawei says there are no available updates. Why is it the case? How can update my phone?
Thanks you all;
If you need more information iwill provide that...
robking14 said:
So recently my friend whom also has a huawei p9, showed me that he got an update on his phone. It was the android 7 with emui 5. I checked my phone settings to look for updates available, and unfortunately, my huawei says there are no available updates. Why is it the case? How can update my phone?
Thanks you all;
If you need more information iwill provide that...
Click to expand...
Click to collapse
I dont know why huawei is always like that when it comes to updates. btw instead of checking or waiting for it come to your device you can look for tutorials here on how to manually flash the update. :good:
Huawei is not alone in this situation. So dont start bashing it so soon.
Right now, only 6.6% of ALL android devices is running on 7.0(data from official Android dev Dashboard).
And for update for P9, its mostly regional problem, so as @cheeze.keyk mentioned its best to update it manually.
But I seriously cant get my head around that idea of people crying for update... Because to be honest beside different number in phone settings, and few really small changes in look, there is no difference at all... its not like update will make your phone super-mega-ultra better than before or release some hidden features or make it super faster. Its just a bigger number in phone info...
And I can bet my own P9 that someone could put on your phone android 4.4 that just look like EMUI5 and you would not notice that...
When I still where using Sony devices, I rarely update them... and guess what? No problems at all, device was fast as always, there is no compatibility problems(honestly I have android TV that still work on 4.0 and I can watch YT or stream media without a problem...)
So overall if update dont change anything significant or fix some major problems, worrying about lack of update is not something that you should be sad about.
In some cases, making a hard reset, the OTA appears.
In my case it was the provider. After I changed the sim, nougat was there.
robking14 said:
So recently my friend whom also has a huawei p9, showed me that he got an update on his phone. It was the android 7 with emui 5. I checked my phone settings to look for updates available, and unfortunately, my huawei says there are no available updates. Why is it the case? How can update my phone?
Thanks you all;
If you need more information iwill provide that...
Click to expand...
Click to collapse
I have the same problem and it's not down to Huawei. My phone is a branded phone (Movistar , Spain) and it is up to them to release the update. After 5 months I am still waiting, God only knows why. For this reason I will never again buy a phone from a service provider, especially Movistar, as you pay for a top of the range phone and are reliant on them to release the update as and when they feel like it. I have just tried updating it myself but have only succeeded in de-branding it so need to try again. Could be that you have the same problem. Good luck.

Android Auto NOT compatible with Huawei phones

Just a heads up for people that are looking out how to solve the issues with Huawei/honor phones with Android auto: Allthough this issue has been reported as early as 2016, this is still not solved. The newest models of both Honor and Huawei with Android Oreo still suffer from the same issue.
Phones reported NOT compatible with Android Auto:
Huawei P8
Huawei P8 Lite
Huawei P9
Huawei P9 Lite
Huawei P9 Plus
Huawei P10
Huawei P10 Lite
Huawei P10 Plus
Huawei Mate 8
Huawei Mate 9
Huawei Mate 9 Pro
Huawei Mate 10
Huawei Mate 10 Lite
Huawei Mate 10 Pro
Honor 6
Honor 6X
Honor 7X
Honor 8
Honor 9
Problems reported are
- black screen when connecting
- No in call screen
- Waze not working
- Media not playing correctly
I've made a facebook page to adress this issue and to gather the people confronted with this issue : https://www.facebook.com/Huawei-NOT-compatible-with-Android-Auto-187291041864969/
If you are faced with this issue, like and follow this page in order to put some pressure on Huawei/Google to solve this issue. I'll post every update/possible fix on this page. Let's hope there will be a fix asap.
@moderator of this forum: I don't want to spam this forum, just want to help out people that have this issue. Thanks for understanding.
i am on mate7. it works perfectly
Sent from my HUAWEI MT7-TL10 using Tapatalk
It's not listed as a device that is not compatible. What version of Android en EMUI?
WDawn said:
It's not listed as a device that is not compatible. What version of Android en EMUI?
Click to expand...
Click to collapse
marshmallow
Sent from my HUAWEI MT7-TL10 using Tapatalk
Is this xda page owned by the same person who created @huaweinotcompatiblewithandroidauto facebook profile?
Please add Honor 8, 9 and P9 Lite to the list.
My Mate 10 Pro BLA-L29 work perfectly with Android Auto on my Sony XAV-100 I don't understanding why people keep saying it not working
weasley said:
My Mate 10 Pro BLA-L29 work perfectly with Android Auto on my Sony XAV-100 I don't understanding why people keep saying it not working
Click to expand...
Click to collapse
I 'm on BLA-L29 too, and it's not working. Works perfectly with a Note so it's defenately the phone that messes up.
I have no in call screen on my head unit and with every reboot I have to wipe all data of AA to make it kinda work.
Using stock cable btw.
digeetal said:
Is this xda page owned by the same person who created @huaweinotcompatiblewithandroidauto facebook profile?
Please add Honor 8, 9 and P9 Lite to the list.
Click to expand...
Click to collapse
Added!
WDawn said:
I 'm on BLA-L29 too, and it's not working. Works perfectly with a Note so it's defenately the phone that messes up.
I have no in call screen on my head unit and with every reboot I have to wipe all data of AA to make it kinda work.
Using stock cable btw.
Click to expand...
Click to collapse
I am using the stock cable as well . And no issue at all so it definitely not the phone .
It work every time I plugged in the Mate 10 Pro to my Sony XAV100
weasley said:
I am using the stock cable as well . And no issue at all so it definitely not the phone .
It work every time I plugged in the Mate 10 Pro to my Sony XAV100
Click to expand...
Click to collapse
You're lucky
Just trying to narrow this issue down
What's your build? Here I have 8.0.0.29 (C432) in Belgium.
Very weird that some units have it, others don't.
wdawn said:
you're lucky :d
just trying to narrow this issue down
what's your build? Here i have 8.0.0.29 (c432) in belgium.
Very weird that some units have it, others don't.
Click to expand...
Click to collapse
8.0.0.128 c636
Huawei P10 with Oreo Beta from Spain.
Incoming call and media not working.
Call screen not working on Honor 7x, reverts to using the built in dialer .
Edit: Waze doesn't work either.
Huawei Mate 10 Pro here (BLA-L229 8.0.0.128(C636)), not working with AA as well. Sometimes I am able to see the time and temperature in the top right corner. Otherwise everything is black. After disconnecting the phone, the screen stays blank until I turn off the car.
The same in-dashboard screen works perfectly with a Samsung Galaxy S7 and an iPhone 6s (CarPlay). Tried different cables (original too) and tried reinstalling AA, but no luck.
Car is a North American Chevrolet Cruze 2016.
Mate 9 (Nougat and Oreo) AA working fine MINUS CALL SCREEEN, with Pioneer Z5050BT, although Waze was wonky from the start (Nov-Dec '17). With AA 3.0, everything seems quite stable on Mate9.
P10+ Nougat freezes often despite having the same setup. Funny cause they are using similar hardware.
Honor View 10 does not work with 2017 Seat Leon with Full Link
Only black screen. I can hear Spotify and G assistant - any chance that Huawei/Honor will fix that?
Android auto aka AA, works with Huawei p10, 02/27-2018
Greatings from Denmark!!
Just installed AA on my p10 today, so it works now. I installed it from apkmirror the newest version.
If AA is not avaliable in your country, then use a vpn(set to Germany) . That's what I did since AA is not avaliable in Denmark. After setup and testing AA Uninstall vpn and you are all golden!!!!!
I got this working on a seat Ibiza 2016 1,0 tsi orginal multimedia radio.
My Honor 6x keeps giving me the message "to use android auto please park your car and check your android phone" Nothing works and I keep getting the standard USB port message asking me to hwether I want to use just for charging or MTP . But my choice always defaults to charging and AA does not work. AA loads on the phone but nothing on my Pioneer 5090BT HU. I am on EMUI 5.0. BLN-L22C65B340. Please help.
P9 Lite here and all seems to work well. never had a problem with my new car (AA 3.0)
Edit: all work on stock apps. If i try to install something like waze or others it freeze for 2/3 sec then it give me black screen and i have to disconnect the phone.
honor view 10 with opel intellilink 4.0
honor view 10 with opel intellilink 4.0, black screen with original cable and others. a disaster

Backup and restore

Hi guys,
Bit frustrated here, I've got a new Huawei P20 Pro but I'm having issues transferring Android over from my Pixel(1) XL -
The Huawei seems to have some kind of Phone Transfer app, but it hasn't seemed to work properly.
Is there not an app that does all this crap?
When I got the Pixel, it asked me if I had an old Android, I plugged both phones together and it sucked literally everything off the old phone, including desktop backgrounds, ringtones, the lot, including all my mp3 files and pics etc!
Why can't the P20 do this as well? It's Android isn't it?
I've even tried searching on my Google Drive for a Backup that is there when I look at if on the Pixel ("Pixel XL Backup") but not there when I look on the P20!
So I've looked about a bit on the net, and the Pixel is Android 9 P and the P20 is Android 8.1.0 O - which is probably why the P20 can't see the Backup?
Please can someone help me, do I really have to wait for the P20 to get it's Android P update? When will that be? ?
There MUST be an easier way to do this?
Any help massively appreciated..
The p20 pro should get Pie pretty soon because the beta been done testing. Also it should be possible to restore from the google account because then it will only redownload the apps and then try to put in the settings but other then that i wont do much.
smokinfish said:
Hi guys,
Bit frustrated here, I've got a new Huawei P20 Pro but I'm having issues transferring Android over from my Pixel(1) XL -
The Huawei seems to have some kind of Phone Transfer app, but it hasn't seemed to work properly.
Any help massively appreciated..
Click to expand...
Click to collapse
You're absolutely right. It doesn't seem to work as I also came from the Pixel XL. However, I upgraded my wife's Nexus 6P to my old Pixel and it also refused to restore her Nexus backup. It could be something on Google's end.
I'm having the same issues. It's so frustrating.

Problem with Miracast Screen Share on LG TV

Hi,
I just have my new p20 pro. Today I tried yo screen mirror on my TV and got connection error. I have always screen shared to this TV with my Xiaomi redmi note 4.
I have tried everything. Any suggestion?
I got p20 pro with 8.1.0.156. Version
Help please
j4v1lol said:
Hi,
I just have my new p20 pro. Today I tried yo screen mirror on my TV and got connection error. I have always screen shared to this TV with my Xiaomi redmi note 4.
I have tried everything. Any suggestion?
I got p20 pro with 8.1.0.156. Version
Click to expand...
Click to collapse
Hi mate
I've got an LG TV and MirrorShare is working flawlessly, as per the screenshot.
If there's any tests you want me to perform, just shout.
I'm on software version .133 from memory
Duh
Lolpoppa said:
Hi mate
I've got an LG TV and MirrorShare is working flawlessly, as per the screenshot.
If there's any tests you want me to perform, just shout.
I'm on software version .133 from memory
Click to expand...
Click to collapse
Hi thank you for answer.
I'm on 157 and not working. Dunno what to do.
Same trouble
Software patchset 177 and same trouble.
Did you get any clues?

XZ3 slow/problematic after Android 10 update

Is it just me or anyone else finds that their XZ3 is very unstable after Android 10 update?
It was already kind of slow although it was suppose to be quite good phone, but after Android 10 it is just annoyingly slow.
Can't have few apps running. For example, If I have firefox with youtube video playing and messenger active, it takes 5 seconds to switch between them. Reset didnt help much.
So the question is, is it just my phone or everyone noticed that it is slow now?
Problem Xperia XZ3
Have this phone myself. After the update to Android 10 many problems that you can find overall on the internet. Hopefully there will be a re-release for Android 10.
We need more information about the Android 10 update.
First of all, the XZ3 was participating in the Android 10 beta testing, so you'd have thought the official release of Android 10 would be less buggy than it might have been otherwise, as opposed to more.
Secondly, some people do not seen to be experiencing problems with the update. This always seems to happen with updates, especially major ones, and no solid reasons are ever found. because of the lack of details that users post when they have a problem.
I'm in the UK on O2, and XperiFirm shows that O2 have approved the update (and did so several weeks ago); but I can't get it, so presumably Sony have blocked it. I'm glad that they have, if there's a risk it could cripple my phone. What I woud like, however, is some information from Sony and Google/Android, stating the problems and if they're working on them or not. Sony specifically stated that the XZ3 will receive an Android 10 update, and then at least security-only updates for a while yet. Clearly something has got in the way of these definitively outlined plans, and I don't want to wait forever before someone either from Sony or O2 UK tells me why.
because of what I've said above, can people on here posting about the XZ3 Android 10 software update state their country and mobile provider please? When talking about software updates, either OTA or via cable, these details which don't take a second to mention are vital. Just the country won't do, and just the provider won't do.
As I have been trying to get answers from Sony support, though I`ll register just to share a message I got from them today:
"We have recieved a few reports regarding the issues that you are experiencing with your Xperia device.
We have escalated it further to our developers and they are currently investigating the issues.
We do unfortunately not have a set date for when or if there will be an update.
We thank you for your patience."
The "or if" part made me concerned...
But in the weekend I did completely reset my xz3 and so far have nothing to complain about - everything looks and works good (but I did the long road - didn`t use backup, but set everything from scratch (except Nova launcher settings).
Dont be. It hasn't even got a master update. We will probably get Android 11 as well since sony has a two year update policy.
Problem Xperia XZ3
I read this on internet but can not tell it is true.
Sony Xperia XZ2 & XZ3 Android 10 update re-released with the same software build version.
Sony started rolling out the stable Xperia XZ2 and Xperia XZ3 Android 10 update in early January 2020 following the release of the same OS to the newer Xperia 1 and Xperia 5 in late 2019.The update was released with software build version 52.1.A.0.532, tagging along all the goodness of Android 10 and a new security patch level to go with. But it wasn’t long after before annoying fingerprint and alarm bugs, among other bugs, started showing up on both Xperia XZ2 and XZ3 units that had just switched to the new OS.
While it’s sometimes usual for issues to pop up here and there after a major software update, this wasn’t the case after the Xperia XZ2 and XZ3 Android 10 update. As a result, Sony halted the rollout in order to fix the many issues in the initial firmware. Nearly three weeks later, the Japanese tech giant has now resumed rolling out the same update to the two series of devices. For some reason, though, the update is arriving with the same software build version 52.1.A.0.532 released last month, something that is causing confusion.
Despite keeping the same firmware version, we want to believe the re-released Xperia XZ2 and XZ3 Android 10 update has been patched and it’s now bug-free. But of course, we can only be sure after installing and actually using the updated firmware. Reports of people whose units have picked up the update are still scarce to come by, but a quick look at the Xpericheck website does confirm new firmware updates available for the Xperia XZ2, XZ2.
Yeah, all four devices are receiving their Android 10 updates with the same software version 52.1.A.0.532, but as usual with OTA updates, it may take some time before all units out there receive the download notification.
It is not a new version. It is the same buggy as hell one. When Sony fixes bugs, always changes the build number.
Problem Xperia XZ3
Today xperia update 52.1.A.0.618 arrived in the Netherlands
Fingerprint still not working correctly
For me the new update from 4th or 3rd of march wiped one app which I am not sure was it as I had 60 apps before update and now I see only 9.
nNyway they deleted or did something to ringtones bcs suddenly I can not find my beloved Eastern Sky ringtones in the stock ringtones folder.
Already did the clear cache/clear storage thingy for Medai Storage app but no the file is not in the phone anymore. I checked with total commander and was searching for the Eastern Sky ringtone but nothing at all.
So I have to download my beloved stock ringtone. WTF Sony ???
I hope now that they might have fixed the teething bugs with Android 10, O2 will deploy the update. Xperifirm tells/told me that they had approved the Android 10 update over a month ago, but obviously either Sony or O2 UK were holding it back, because I'm still on Android 9. I'm happy if that was because the update was defective, but I'm getting a little bit impatient now. It's easy for big companies to forget how much an individual has paid (for the phone and the contract) when it was over a year ago. I expect my XZ3 to be updated until December this year, when it will be two years old and I can have an upgrade/leave option.
Xperifirm tells me that O2 UK have approved the latest update, i.e. the second Android 10 version:
About 3 hours after I posted that, I got the update, OTA. Now I feel a bit silly.
I had this problem so I went through the settings and found a setting that had the mobile data running when connected to the WiFi so I turned that off and restarted my phone and its been running smoothly ever since.
After the latest updates 52.1.A.2.1 all bugs seems to be
fixed. no lag issues, fingerprint works good, HDR videos plays great. There is one issue with this device that battery drains fast.

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