I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).
Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.
So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps...
P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unlocked S5?
Nickerz said:
I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).
Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.
So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps...
P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unlocked S5?
Click to expand...
Click to collapse
Samsung has a kind of FRP Google-ish protection, someone else signed in the Samsung account without log out correctly previous to factory resetting the device.
What model?
Nickerz said:
I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).
Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.
So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps...
P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unl
Click to expand...
Click to collapse
Get a different S5 model. You'll thank me later. https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
SubwayChamp said:
Samsung has a kind of FRP Google-ish protection, someone else signed in the Samsung account without log out correctly previous to factory resetting the device.
Click to expand...
Click to collapse
Nope only Verzion and ATT have that becasue they're cloneware models
dave678 said:
Nope only Verzion and ATT have that becasue they're cloneware models
Click to expand...
Click to collapse
Not sure what you mean with, but my answer still remains, Samsung has this lock to all Samsung devices, not only those models, when the device was reset, without logging out first of the Samsung account, in a reboot, device will prompt for the Samsung ID and the password, of course, if no one has signed in, previously, this measure is not triggered.
SubwayChamp said:
Not sure what you mean with, but my answer still remains, Samsung has this lock to all Samsung devices, not only those models, when the device was reset, without logging out first of the Samsung account, in a reboot, device will prompt for the Samsung ID and the password, of course, if no one has signed in, previously, this measure is not triggered.
Click to expand...
Click to collapse
My Tmobile one doesn't https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
dave678 said:
My Tmobile one doesn't https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
Click to expand...
Click to collapse
Well, maybe, but not that only VZN and AT&T, (or probably you mean from the US branded variants)
Samsung has the Reactivation lock enabled for all devices since various Android versions ago, from what I remember, at least MM.
Also, can depend on the specific build number.
SubwayChamp said:
Well, maybe, but not that only VZN and AT&T, (or probably you mean from the US branded variants)
Samsung has the Reactivation lock enabled for all devices since various Android versions ago, from what I remember, at least MM.
Also, can depend on the specific build number.
Click to expand...
Click to collapse
Because ATT and Verizon S5 models have that FRP thingy on by default and they are cloneware models that are not even running stock Samsung Touchwiz as it has been heavily modified to fit their network. I know this because I did a firmware downgrade with my Verizon S5 and that popped up. My Tmobile S5 when I downgraded from 6.0.1 to 5.0 that screen didn't pop up. My N910C running 5.1.1 I did a factory reset from recovery and that screen didn't pop up.
dave678 said:
Because ATT and Verizon S5 models have that FRP thingy on by default and they are cloneware models that are not even running stock Samsung Touchwiz as it has been heavily modified to fit their network. I know this because I did a firmware downgrade with my Verizon S5 and that popped up. My Tmobile S5 when I downgraded from 6.0.1 to 5.0 that screen didn't pop up. My N910C running 5.1.1 I did a factory reset from recovery and that screen didn't pop up.
Click to expand...
Click to collapse
It wasn't implemented on Lollipop.
SubwayChamp said:
It wasn't implemented on Lollipop.
Click to expand...
Click to collapse
I did a factory reset of my G900T on Kitkat and that didn't pop up. No issues relogging into my Samsung account afterwards.
dave678 said:
I did a factory reset of my G900T on Kitkat and that didn't pop up. No issues relogging into my Samsung account afterwards.
Click to expand...
Click to collapse
Of course, KK is previous than Lollipop.
SubwayChamp said:
Of course, KK is previous than Lollipop.
Click to expand...
Click to collapse
Which proves my point that the ATT and Verizon models are basically cloneware models since I didn't encounter the device is locked due to a abnormal factory reset . I don't know why you keep insisting that ATT and verizon models are basically stock Samsung firmware phones.
dave678 said:
Which proves my point that the ATT and Verizon models are basically cloneware models since I didn't encounter the device is locked due to a abnormal factory reset . I don't know why you keep insisting that ATT and verizon models are basically stock Samsung firmware phones.
Click to expand...
Click to collapse
Don't say that I said something that I didn't.
I talked about the Reactivation Lock, present in all Samsung devices, at least, from what I remember, since MM, (And hilariously, you mentioned KitKat), and I'm repeating my words, as you can check.
It doesn't matter if the device is sold to any country, or region, or whatever.
After that, a carrier can put what they want over that firmware, (they have this established in the contract), but the Reactivation Lock feature will be still there.
Improving security is not an election, it's a plus, that Samsung offers. For what reason, carriers couldn't want this feature, till the point of discard it from its devices?
If you didn't know about Reactivation Lock, well, now you know, you will find an impressive amount of information, about it, on the net.
SubwayChamp said:
Don't say that I said something that I didn't.
I talked about the Reactivation Lock, present in all Samsung devices, at least, from what I remember, since MM, (And hilariously, you mentioned KitKat), and I'm repeating my words, as you can check.
It doesn't matter if the device is sold to any country, or region, or whatever.
After that, a carrier can put what they want over that firmware, (they have this established in the contract), but the Reactivation Lock feature will be still there.
Improving security is not an election, it's a plus, that Samsung offers. For what reason, carriers couldn't want this feature, till the point of discard it from its devices?
If you didn't know about Reactivation Lock, well, now you know, you will find an impressive amount of information, about it, on the net.
Click to expand...
Click to collapse
Imo it's only present on the Verizon and AT&T models like I said because Tmobile firmware is close to a G900F model firmware as you can get and I did a factory reset with my Samsung account still present on the device and that did not pop when I logged back into my Samsung account. You apparently still can't grasp the concept that the Verizon and AT&T models are basically cloneware models aka heavily modified do they don't resemble stock Samsung firmware.
Related
Hi everyone,
I recently upgraded to the Samsung Galaxy s 2 on T-mobile here in the UK. Obvisously it came with T-mobile's version of Android 2.3.3 . When the phone starts up or shuts down, it displays T-mobile's logo wallpaper.
The phones has an option to search for updates, but it can never connect to the server.
It does not have the option to sign into the Samsung account, it does not exist on my handset, only Google account and the usual facebook and others options.
As a result of this I don't have the option to use Samsung's mobile tracker. For those unsure google samsungdive.
I don't need to use other networks on my handset, just T-mobile. T-mobile have removed the tracking option so this is why I want to put Samsung's software on my phone.
My question or what I want to do is this:
1)Remove the current T-mobile Android software from my phone and install Samsung's Android firmware.
2)Have the option of signing into Samsung's account from my phone and be able to use Samsung's tracker.
3)Be able to update to the latest updates as and when available.
Please advise me as to what I have to do or what my best options are.
Thanks very much!
I would flash the stock version of JVR and use a custom kernel like semaphore etc
Sent using geek power
My friend can you tell which modem u r using on t mobile. Or baseband
Baseband version:
I9100BOKG1
I Spoke to Samsung about this and they said because I got the phone through my contract with T-Mobile, T-Mobile have played around with the software and some features are not present compared with buying the phone sim free with the Original Samsung software.
They said if I remove current software and put Generic Samsung software I will void warranty on the phone.
What do you think about this?
Thanks
I'd flash anyway mate, worse case scenario is if you get a fault, you can reset to factory using ODIN. Plus, I have a t-mobile s1 and it was flashed day of purchase from t-mobile, and even if you ring them, they aint really too bothered if its been flashed. Example, I flashed my brothers which played up, he rang t-mobile told them it was flashed they said well done, and would replace it if I couldnt sort it.....which I did.
In a nutshell....flash and dont look back!! Its really quite hard to'kill' an android phone!!
Please help. I can't sucessfully log in my samsung account. Always invalid ID or passwrod. But, I can login thru web.
maybe just server issues. wait. or "odin" again if you want.
sam3ungfanb0y said:
maybe just server issues. wait. or "odin" again if you want.
Click to expand...
Click to collapse
I tried go back to MM 6.0.1 samsung account says processing failed..
jrosea said:
I tried go back to MM 6.0.1 Samsung account says processing failed..
Click to expand...
Click to collapse
Hi, I have had the same issue as you. Basically if you have ever activated Samsung reactivation lock, you are screwed since the QC9 update wont let you past the google screen and if you go back to marshmallow it keeps saying activation failed. Your only option is to send it into Samsung and they will "unlock" the phone for you. I sent mine in and got it back two weeks later, unlocked.
Edit: my phone was out of warranty but they still took it in because its an issue with samsung reactivation lock, if the customer service rep gives you trouble, let him know that this is covered out of warranty.
Hope this helps!
thanks for this, I will try to send it to samsung service center in our area.
spaladugu said:
Hi, I have had the same issue as you. Basically if you have ever activated Samsung reactivation lock, you are screwed since the QC9 update wont let you past the google screen and if you go back to marshmallow it keeps saying activation failed. Your only option is to send it into Samsung and they will "unlock" the phone for you. I sent mine in and got it back two weeks later, unlocked.
Edit: my phone was out of warranty but they still took it in because its an issue with samsung reactivation lock, if the customer service rep gives you trouble, let him know that this is covered out of warranty.
Hope this helps!
Click to expand...
Click to collapse
For me, the QC9 Setup Wizard screen kept bouncing me right back to the "Name Your Device" page, after "Checking for Updates..." It wouldn't let me past it. But it turns out it was just a case of logging into my Lookout account that I had forgotten all about: https://my.lookout.com/user/login and unlocking my phone using the directions here: https://personal.support.lookout.com/hc/en-us/articles/115000036533-How-do-I-unlock-my-device-
It had nothing to do with my Samsung account. Learned my lesson not to bother with Lookout, and disabled it as soon as I got to my home screen, lol.
Hope this helps someone.
I was hoping for an easy trade-in with Samsung. I have no flaws on my Galaxy Note 8, I sent it in before the date that they asked.
My screen had no issues, no scratches, perfect condition.
The phone turns on and runs absolutely fine.
The last thing I did before I packed my Note8 up was to take out my SIM card and microSD card and then do a factory re-set.
The final screen I saw was when it rebooted after the reset and was ready to start the process from scratch - which I have done before.
So what happened? Why are they saying my device was NOT reset?? This is absurd, I have seen people get no credit before for other things but never the "not factory reset"!
Can someone help me or offer advice? I have a week to call them before they charge me and I can have them ship the device back, but **I had a perfect condition Note8 and I want my $550 trade in!!**
vonDubenshire said:
I was hoping for an easy trade-in with Samsung. I have no flaws on my Galaxy Note 8, I sent it in before the date that they asked.
My screen had no issues, no scratches, perfect condition.
The phone turns on and runs absolutely fine.
The last thing I did before I packed my Note8 up was to take out my SIM card and microSD card and then do a factory re-set.
The final screen I saw was when it rebooted after the reset and was ready to start the process from scratch - which I have done before.
So what happened? Why are they saying my device was NOT reset?? This is absurd, I have seen people get no credit before for other things but never the "not factory reset"!
Can someone help me or offer advice? I have a week to call them before they charge me and I can have them ship the device back, but **I had a perfect condition Note8 and I want my $550 trade in!!**
Click to expand...
Click to collapse
I guess you didn't remove your accounts before resetting your phone. So, most probably, the setup process will ask for previous account credentials.
Samsung should be able to bypass this protection if they want. Or you can see with them the possibility to send them your account credentials to help them unlock the phone. If they refuse then they have bad intentions...
I can only imagine it is the FRP as this would require the setup to ask for the security details you had on the device prior to reseting the device and then the Google email address attached to the account, however this would only happen after a master reset so not sure if this is the reason, however when I tried to sell a S9 to a recycle site in the UK and I made this mistake they sent it back as I was not able to remotely do this.
vonDubenshire said:
I was hoping for an easy trade-in with Samsung. I have no flaws on my Galaxy Note 8, I sent it in before the date that they asked.
My screen had no issues, no scratches, perfect condition.
The phone turns on and runs absolutely fine.
The last thing I did before I packed my Note8 up was to take out my SIM card and microSD card and then do a factory re-set.
The final screen I saw was when it rebooted after the reset and was ready to start the process from scratch - which I have done before.
So what happened? Why are they saying my device was NOT reset?? This is absurd, I have seen people get no credit before for other things but never the "not factory reset"!
Can someone help me or offer advice? I have a week to call them before they charge me and I can have them ship the device back, but **I had a perfect condition Note8 and I want my $550 trade in!!**
Click to expand...
Click to collapse
Did you do your factory reset through settings menu? I sent in my galaxy s8 back to them for the trade in program Monday and it was running One UI beta 3 so I flashed it through ODIN using the latest Sprint firmware and CSC file to wipe everything back to complete stock. When I did the initial factory reset before flashing in odin I went though Settings > General management > Reset > Factory data reset. It asked me for my google password before it would reset the device. I did the ODIN flash to make sure everything was gone and it was on the correct latest Sprint firmware. I was afraid being on the BETA they may reject it. Now you've got me worried because I didn't try and set the device up again to see if it asked for my google password. I'm 99% sure when doing a factory reset through settings and entering in my credentials FRP is no longer active. Does anyone know if a clean ODIN flash using the CSC (not Home CSC) will remove any and all settings such as FRP?
googy_anas said:
I guess you didn't remove your accounts before resetting your phone. So, most probably, the setup process will ask for previous account credentials.
Samsung should be able to bypass this protection if they want. Or you can see with them the possibility to send them your account credentials to help them unlock the phone. If they refuse then they have bad intentions...
Click to expand...
Click to collapse
I am a little confused as I removed my SIM and SD Card and then did a factory reset and it went back to the first set up screen. So, you are saying if we did not remove our Google account or work email prior to factory reset they could refuse the trade in??
Sent from my SM-G973U1 using Tapatalk
maddie01 said:
I am a little confused as I removed my SIM and SD Card and then did a factory reset and it went back to the first set up screen. So, you are saying if we did not remove our Google account or work email prior to factory reset they could refuse the trade in??
Click to expand...
Click to collapse
Yes. FRP (Factory Reset Protection) is designed to deter theft by requiring any Google account (not sure about Samsung account) that was active on the phone at the time of factory reset be logged into prior to using any other account after the factory reset. You can disable FRP by just going into Settings -> Accounts and removing your Google account prior to a factory reset.
Outbreak444 said:
Yes. FRP (Factory Reset Protection) is designed to deter theft by requiring any Google account (not sure about Samsung account) that was active on the phone at the time of factory reset be logged into prior to using any other account after the factory reset. You can disable FRP by just going into Settings -> Accounts and removing your Google account prior to a factory reset.
Click to expand...
Click to collapse
Maybe so, but I've traded two phones with no problems and all I've ever done is a factory reset from the settings. Both times I did reboot to see if it went to the default setup screen, but that's all I've done.
Same here, did a factory reset only. It was approved even with unlocked bootloader and twrp...
galaxys said:
Same here, did a factory reset only. It was approved even with unlocked bootloader and twrp...
Click to expand...
Click to collapse
Well, I appreciate everyone chiming in...I hope ultimately they approve the trade or get you phone back to you so you can sell it to recoup your money...
I checked to be sure and it seems my trade in was excepted as they only charged my Amex the discounted amount and they received my trade in on the 28th of March and i did not do anything but a Factory Reset... same thing when i traded in my S8 for the S9...
Maybe Sammy saw something questionable on the unit and used this as an excuse to deny the trade? It could be possible that this deleting of the prior accounts is in the fine print somewhere and they use when needed?
Best of luck...
Sent from my iPad using Tapatalk
I think you're at Samsung's mercy in these situations. You can complain to them until you're blue in the face, but in the end it's at their discretion.
Yeah, there was nothing wrong with my phone so I am going to complain pretty hard. I have hit up the Samsung Mobile USA and Samsung Support USA on Twitter before and retweet them enough that I hope to make a fuss that I can get taken care of.
vonDubenshire said:
Yeah, there was nothing wrong with my phone so I am going to complain pretty hard. I have hit up the Samsung Mobile USA and Samsung Support USA on Twitter before and retweet them enough that I hope to make a fuss that I can get taken care of.
Click to expand...
Click to collapse
Good luck. What's so bad is that Samsung isn't even the one's inspecting the phones. They should have some process that makes Samsung themselves look at a phone after Ingram Micro rejects it.
I got the S10 recently, and when I went into developer options, the "OEM Unlock" option is missing. This confuses me since I ordered a Hong Kong model (SM-G9730) that supposedly allows for an unlockable bootloader according to people here and elsewhere. Would appreciate it if someone could help shed some light on this. If it matters, in Settings > About Phone, it definitely says SM-G9730 is the model, and under Software Information, the build number is G9730ZHU1ASBA, which is apparently the February 2019 build date.
Same issue
I'm getting the same problem. I am 100% certain without a shred of doubt that I have the exynos version but OEM unlocking does not appear in developer options immediately after developer options is turned on. From what I have noticed in my recent struggle to put this piece of ---- to good use, the OEM unlock option decides to appear after a certain amount of time after developer mode is enabled. Idk whose bright idea this was but if pissing off the customer was their goal then they did a stellar job.
I have this vague memory of reading that the oem unlock option is timed. So I went ahead and set the phone's system time to a month into the future (also checked 24 hour time but im not sure if that had an impact) to 7/9/19 while the phone was connected to wifi and now the OEM unlock option has appeared again. Hope this helps.
I have tried resetting the time trick a dozen times and OEM unlock does not appear. What is really frustrating is that it was there when I first got the phone and I had it turned on. Of course back in March, there was nothing you could do with the phone. Then bright people started to figure out how to root but by then, a firmware update had come along and OEM unlock disappeared. I tried to install Magisk but it failed badly. Now I'm stuck with the first phone/tablet I can't clean up all the unwanted crap I will never use or want. Very frustrating.
you need to wipe data, and when you set up your phone have wifi connected. Then it should appear in the options, if it does not change the time into the future
bengtc said:
you need to wipe data, and when you set up your phone have wifi connected. Then it should appear in the options, if it does not change the time into the future
Click to expand...
Click to collapse
I have reset the phone back to a previous firmware version, which should have wiped the data completely. I enabled Developers Options right away but OEM Unlock was not there. I tried the time thing again, but to no avail.
Of course my carrier promptly wanted to install the last update which I accepted. Strangely enough, the phone is behaving better since I did this but I still would prefer to have it rooted so I could get rid of a bunch of junk apps.
khocking said:
I have reset the phone back to a previous firmware version, which should have wiped the data completely. I enabled Developers Options right away but OEM Unlock was not there. I tried the time thing again, but to no avail.
Of course my carrier promptly wanted to install the last update which I accepted. Strangely enough, the phone is behaving better since I did this but I still would prefer to have it rooted so I could get rid of a bunch of junk apps.
Click to expand...
Click to collapse
So wait 7 days and it will be available ..
dynospectrum said:
So wait 7 days and it will be available ..
Click to expand...
Click to collapse
khocking...did this work for you?
I bought my device direct from Samsung, S10+, Snapdragon variant and I, too, am not seeing the OEM unlock, even after the time change and after 7 days.
Radio2006 said:
khocking...did this work for you?
I bought my device direct from Samsung, S10+, Snapdragon variant and I, too, am not seeing the OEM unlock, even after the time change and after 7 days.
Click to expand...
Click to collapse
Nope. I believe my carrier must have blocked it from appearing. I've given up all hope of rooting this phone and I'm learning to live with it the way it is. But this may very well be the last Samsung phone I have.
Why did you get the exynos verison?
Player04 said:
Why did you get the exynos verison?
Click to expand...
Click to collapse
It's the only version available in Canada
khocking said:
It's the only version available in Canada
Click to expand...
Click to collapse
This is unbelievably unreal. All these versions and only two are unlockable? I have always bought my phones direct from the manufacturer to prevent a carrier from telling me what I could and could not do with my phone, now the manufacturer is getting in on it. A waste of $1000. However, I refuse to accept this mode of operation. I will perform better research and find a phone that gives me the freedom I feel I am paying for.
Thanks for the information guys!
Solution:
https://www.youtube.com/watch?v=mF2Nxck4FtM
Note: You have Internet to be activated. But first i would do all other steps. and then restart, do time sync, deactivate set 7+ days back in time (25-7-2019 > 17-7-2019)
DONE! UNLOCK OEM appers (at least in aprils version)
||||| said:
Solution:
https://www.youtube.com/watch?v=mF2Nxck4FtM
Note: You have Internet to be activated. But first i would do all other steps. and then restart, do time sync, deactivate set 7+ days back in time (25-7-2019 > 17-7-2019)
DONE! UNLOCK OEM appers (at least in aprils version)
Click to expand...
Click to collapse
You might have noticed that I have said I've tried this a number of times to no avail.
This method does not work
JewsRshady said:
This method does not work
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=zqbu7jCmeMY
My OEM is grayed out off disabled will not let me go to download mode from recovery or by pressing the buttons phone will not register to odin at all it's not Verizon or TMobile either
khocking said:
It's the only version available in Canada
Click to expand...
Click to collapse
No it's not.
I just got off of the phone literally less than 5 mins ago with a Telus rep and we were discussing rooting (I'm in this forum wondering if there is a root method for the SD S10 version yet ~ I don't own one). He has the S10 and is waiting for a method to root it. We joked about how the Exynos version is inferior to the SnapDragon one. "Thank god we live in North America" he said.
So I don't know how you got the Exynos S10 from Telus. In Canada you should only be able to get the SnapDragon S10,
xunholyx said:
No it's not.
I just got off of the phone literally less than 5 mins ago with a Telus rep and we were discussing rooting (I'm in this forum wondering if there is a root method for the SD S10 version yet ~ I don't own one). He has the S10 and is waiting for a method to root it. We joked about how the Exynos version is inferior to the SnapDragon one. "Thank god we live in North America" he said.
So I don't know how you got the Exynos S10 from Telus. In Canada you should only be able to get the SnapDragon S10,
Click to expand...
Click to collapse
You're correct, I was mistaken in thinking the Qualcomm processor was the Exynos version. My apologies for that. Nevertheless, the OEM unlock switch is not available and has not been since the first updated firmware I got from Telus.
When I called Telus to ask about it, I got the run-around and essentially a non-answer. I have to believe it is Telus that is blocking this function although I've not read about anybody having this trouble who is with any of the other carriers. If you are looking to buy, you might explore this theory.
khocking said:
You're correct, I was mistaken in thinking the Qualcomm processor was the Exynos version. My apologies for that. Nevertheless, the OEM unlock switch is not available and has not been since the first updated firmware I got from Telus.
When I called Telus to ask about it, I got the run-around and essentially a non-answer. I have to believe it is Telus that is blocking this function although I've not read about anybody having this trouble who is with any of the other carriers. If you are looking to buy, you might explore this theory.
Click to expand...
Click to collapse
There is no root method yet for the SD S10.
It's not Telus, It's Samsung.
If you want root, don't buy a Samsung device. There will be a method eventually probably, but there has been a problem with root on the S line for quite some time now.
I would recommend a Pixel myself (monthly updates for 3yrs+), but there are other options out there.
I appear to be in one of those samsung lock horror stories. I purchased a paid off verizon s21 ultra that was suppose to be unlocked but after i put my tmobile sim into it works for 5 minutes perfectly then an error pops up saying unable to change carrier call verizon customer support. So i did long story short i got no where. So i filed an FCC complaint and got in contact with a verizon executive and he got in contact with who i bought the phone from and they provided all the paperwork proving it was paid off and he reprocessed the unlock request and said it will now for sure be unlocked and it didnt unlock so i contacted samsung like he said for me to do if it didnt so i did and they told me to wait 48 hours for it to process. 48 hours later guess what its still not unlocked so i call samsung back and they said verizon still hasnt released it supposedly and there is nothing they can do and i need to go back to verizon. Im stuck in an endless loop of verizon executives telling me to call samsung and samsung telling me to call verizon.
What is there left for me to do now? This is stupid why is it not unlocking... The only thing that i can think is left is that the phone is flashed with stock firmware and not verizon firmware to remove the bloatware. But that seems like it shouldnt matter. Also the phone never asks for an unlock code it just says call verizon customer service.
It's more a Verizon lock horror, not Samsung.
Flashing other FW won't solve your issue.
OnnoJ said:
It's more a Verizon lock horror, not Samsung.
Flashing other FW won't solve your issue.
Click to expand...
Click to collapse
Any other tips you have?
Return to seller and demand refund...
DodgeTransmissionsGoBoom said:
I appear to be in one of those samsung lock horror stories. I purchased a paid off verizon s21 ultra that was suppose to be unlocked but after i put my tmobile sim into it works for 5 minutes perfectly then an error pops up saying unable to change carrier call verizon customer support. So i did long story short i got no where. So i filed an FCC complaint and got in contact with a verizon executive and he got in contact with who i bought the phone from and they provided all the paperwork proving it was paid off and he reprocessed the unlock request and said it will now for sure be unlocked and it didnt unlock so i contacted samsung like he said for me to do if it didnt so i did and they told me to wait 48 hours for it to process. 48 hours later guess what its still not unlocked so i call samsung back and they said verizon still hasnt released it supposedly and there is nothing they can do and i need to go back to verizon. Im stuck in an endless loop of verizon executives telling me to call samsung and samsung telling me to call verizon.
What is there left for me to do now? This is stupid why is it not unlocking... The only thing that i can think is left is that the phone is flashed with stock firmware and not verizon firmware to remove the bloatware. But that seems like it shouldnt matter. Also the phone never asks for an unlock code it just says call verizon customer service.
Click to expand...
Click to collapse
First, did you verify that the unit is paid off?
Second, do you know anyone that has verizon?
Don't know if it will work, but I would try flashing the unit back to stock Verizon firmware and finding someone who has a verizon sim card.
Verizon units kind of unlock on their own. It is troubleshooting I would try because I do not believe the unit will unlock on U1 software on its own. Once it can get unlocked then flash back.
I suggest someone who has a verizon active SIM as it may help in it unlocking even though you can connect through WIFI
yygemmi770 said:
First, did you verify that the unit is paid off?
Second, do you know anyone that has verizon?
Don't know if it will work, but I would try flashing the unit back to stock Verizon firmware and finding someone who has a verizon sim card.
Verizon units kind of unlock on their own. It is troubleshooting I would try because I do not believe the unit will unlock on U1 software on its own. Once it can get unlocked then flash back.
I suggest someone who has a verizon active SIM as it may help in it unlocking even though you can connect through WIFI
Click to expand...
Click to collapse
The verizon executative said it was guaranteed paid off and he unlocked it remotely again. But it does have u1 firmware on it im guessing i need to use frija and download the vzw firmware? And will another unlock request need to be processed again? And none of my friends have verizon due to how much of a ripoff they are lmao but i can have another verizon demo sim put in at another verizon store. I feel like i would have to file anpther fcc complaint just to talk to another verizon executive.
DodgeTransmissionsGoBoom said:
The verizon executative said it was guaranteed paid off and he unlocked it remotely again. But it does have u1 firmware on it im guessing i need to use frija and download the vzw firmware? And will another unlock request need to be processed again? And none of my friends have verizon due to how much of a ripoff they are lmao but i can have another verizon demo sim put in at another verizon store. I feel like i would have to file anpther fcc complaint just to talk to another verizon executive.
Click to expand...
Click to collapse
I believe for it to be unlocked or at least go through the process, the verizon U package is what I would flash, but you may be in a little bit of a issue if you don't have a verizon SIM on hand, even if not activated.
There are multiple ways to get it to flash back to U. I would use a patched ODIN and just flash the appropriate files from somewhere like samfw.com
If he sent out the remote unlock, it is very possible that once you flash back to U verizon package and connect to WIFI and go through the setup process etc. It may just unlock on its own. If you do not have a Verizon SIM card, leave your SIM out of the phone while going through the initial setup. You will need WIFI.
I would start with a clean flash just to be safe.
yygemmi770 said:
I believe for it to be unlocked or at least go through the process, the verizon U package is what I would flash, but you may be in a little bit of a issue if you don't have a verizon SIM on hand, even if not activated.
There are multiple ways to get it to flash back to U. I would use a patched ODIN and just flash the appropriate files from somewhere like samfw.com
If he sent out the remote unlock, it is very possible that once you flash back to U verizon package and connect to WIFI and go through the setup process etc. It may just unlock on its own. If you do not have a Verizon SIM card, leave your SIM out of the phone while going through the initial setup. You will need WIFI.
I would start with a clean flash just to be safe.
Click to expand...
Click to collapse
What's a patched Odin? I've only used regular Odin can you send a link to the patched one?
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
DodgeTransmissionsGoBoom said:
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
BAM!!!!! Glad it worked! I work with phones all day long and that was the protocol I would have used glad it worked out!
DodgeTransmissionsGoBoom said:
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Hello, I have encountered the same problem. Can you tell me the solution to this problem?
chen2luqi said:
Hello, I have encountered the same problem. Can you tell me the solution to this problem?
Click to expand...
Click to collapse
You literally quoted the answer
Verizon firmware has an app called "Network Unlock". Perhaps at the 60 day mark, the phone automatically unlocks. However, if on the unlocked U1 firmware, there is no framework to remove the lock. It'd be interesting to see exactly how the Verizon unlock process works.
Guyinlaca said:
Verizon firmware has an app called "Network Unlock". Perhaps at the 60 day mark, the phone automatically unlocks. However, if on the unlocked U1 firmware, there is no framework to remove the lock. It'd be interesting to see exactly how the Verizon unlock process works.
Click to expand...
Click to collapse
It is somehow tied into their U package software and I am assuming unlocks it at the modem level in background processes. It's like the "signal" they send out can only be detected on their U package. I've seen it many times where Verizon phones automatically unlock themselves when restored to original package from U1.
yygemmi770 said:
It is somehow tied into their U package software and I am assuming unlocks it at the modem level in background processes. It's like the "signal" they send out can only be detected on their U package. I've seen it many times where Verizon phones automatically unlock themselves when restored to original package from U1.
Click to expand...
Click to collapse
I can confirm this works on my s21+ that was on verizon network, and was supposedly networked unlocked. Service carrier software said vzw/vzw, vzw/vzw. Tried to switch to tmobile with no luck with sim card swap. 5 minutes, error message about cannot which carriers, please call Verizon. Was on SM-996U1. So I tried to flash to SM-996U1 TMB, then SM-996U1 VZW, then, SM-996U1 XAA. No luck. Then I flashed, hesitantly, with SM-996U VZW . I thought that would put all verizons bloatware on it. Reseted phone and it did put all verizon bloatware on it. Then the magic! I installed my new tmobile sim, and a message appeared and asked if I wished to switch carriers. YES!!! phone rebooted to tmobiles network with no verizon errors. I checked service carrier software and it was TMB/TMB, VZW/VZW. I flashed phone again to SM-996U1 XAA. I rebooted and service carrier software was TMB/TMB, TMB/VZW! I then checked for software update, took update, and all it good! Thanks for all the information here. Took me days to find it and understand it and try it!!
Hi, folks. I am facing the same issue with my S21 5G (SM-G991U). I am also told that the phone paid off and clean. I am not sure what version I am on currently. I have tried SamKey, but that didn't work. Any help would be appreciated. Thank you in advance.
hoorrus said:
Hi, folks. I am facing the same issue with my S21 5G (SM-G991U). I am also told that the phone paid off and clean. I am not sure what version I am on currently. I have tried SamKey, but that didn't work. Any help would be appreciated. Thank you in advance.
Click to expand...
Click to collapse
Does your device boot up Verizon and have all the Verizon apps?
bigkahuna7660 said:
I can confirm this works on my s21+ that was on verizon network, and was supposedly networked unlocked. Service carrier software said vzw/vzw, vzw/vzw. Tried to switch to tmobile with no luck with sim card swap. 5 minutes, error message about cannot which carriers, please call Verizon. Was on SM-996U1. So I tried to flash to SM-996U1 TMB, then SM-996U1 VZW, then, SM-996U1 XAA. No luck. Then I flashed, hesitantly, with SM-996U VZW . I thought that would put all verizons bloatware on it. Reseted phone and it did put all verizon bloatware on it. Then the magic! I installed my new tmobile sim, and a message appeared and asked if I wished to switch carriers. YES!!! phone rebooted to tmobiles network with no verizon errors. I checked service carrier software and it was TMB/TMB, VZW/VZW. I flashed phone again to SM-996U1 XAA. I rebooted and service carrier software was TMB/TMB, TMB/VZW! I then checked for software update, took update, and all it good! Thanks for all the information here. Took me days to find it and understand it and try it!!
Click to expand...
Click to collapse
From my experience, Verizon phones will not unlock unless on the U package, the U1 never allows the unlock to be processed.
yygemmi770 said:
Does your device boot up Verizon and have all the Verizon apps?
Click to expand...
Click to collapse
It does not boot up with Verizon but it does have a few Verizon apps included (it has Call Filter and Digital Secure) installed. The current version of the software is G991USQS6EWD5. Service provider version is SQOMC_SM-G991U_OYN_SPR_13_0020 SPR/SPR,SPR/VZW.
hoorrus said:
It does not boot up with Verizon but it does have a few Verizon apps included (it has Call Filter and Digital Secure) installed. The current version of the software is G991USQS6EWD5. Service provider version is SQOMC_SM-G991U_OYN_SPR_13_0020 SPR/SPR,SPR/VZW.
Click to expand...
Click to collapse
Are you using this phone with Verizon service? From info you provided, your phone thinks you are using Sprint. It's a SPR CSC. You need to change the CSC to VZW. You need to bring the phone back to it's original state for any attempt of the unlock "processing".