I got the new update to OF bootloader. Did not affect boot, but I started getting messages about unauthorized activity. Rebooted, and got the dreaded "System software not authorized by AT&T has been found on your phone. Please turn off your phone and go to the nearest AT&T store for help." Phone will not boot. Is there anything I can do at this point.
I am on stock rooted 5.0 via muniz_ri. No xposed or v4a installed.
Thanks for any help.
Anyone?
cmerlyn said:
I got the new update to OF bootloader. Did not affect boot, but I started getting messages about unauthorized activity. Rebooted, and got the dreaded "System software not authorized by AT&T has been found on your phone. Please turn off your phone and go to the nearest AT&T store for help." Phone will not boot. Is there anything I can do at this point.
I am on stock rooted 5.0 via muniz_ri. No xposed or v4a installed.
Thanks for any help.
Click to expand...
Click to collapse
I guess it's the new update picking up some kind of root or something att don't like. I guess they are working harder to keep ppl from tampering. If it won't let u past that screen u may have to take it to them.
They will probably reflash the firmware.
Or u could try urself.
It's still new and I think everyone is still trying to figure it all out
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Well, I gave up and took it to the local AT&T store, they couldn't do anything. Called AT&T, the woman didn't even know about the update. They couldn't even get me a replacement phone (under warranty) at the store, they are snail mailing me a used/refurbished phone. I assume it will have non-rooted stock lollipop, so I will not be able to do anything with it.
That is what I get for doing an OTA of any sort from AT&T. Lesson learned.
Deleted
I am hoping for some advice. I bought a brand new n9208 online and it arrived today. I booted the phone up, logged into my google account, Samsung account, etc. All went well. Then I transferred content from my Galaxy s6 using the Samsung Smart Switch app. All worked well. Then I popped the Sim tray and put in my Sim and it asked to reboot. That is where it all went wrong...
When it booted up it had in little red writing in the top left hand corner "custom binary blocked by FRP lock". Then the phone turned off. When I turn it on same thing happens. I manged to get into download mode and Knox is 0x1.
When I first opened the box, it appeared to be sealed in the box with the sticker. I did notice though that "SuperSU Pro" was installed in the device though? I think it had something to do with a Languages app that was on the phone.
Any ideas what has happened? Could this have been modified by the online shop?
morben said:
I am hoping for some advice. I bought a brand new n9208 online and it arrived today. I booted the phone up, logged into my google account, Samsung account, etc. All went well. Then I transferred content from my Galaxy s6 using the Samsung Smart Switch app. All worked well. Then I popped the Sim tray and put in my Sim and it asked to reboot. That is where it all went wrong...
When it booted up it had in little red writing in the top left hand corner "custom binary blocked by FRP lock". Then the phone turned off. When I turn it on same thing happens. I manged to get into download mode and Knox is 0x1.
When I first opened the box, it appeared to be sealed in the box with the sticker. I did notice though that "SuperSU Pro" was installed in the device though? I think it had something to do with a Languages app that was on the phone.
Any ideas what has happened? Could this have been modified by the online shop?
Click to expand...
Click to collapse
hi,
Firstly it appears that the phone was rooted.. re SuperSu Pro app and also (as far as i understand) if it says FRP lock.... the OEM lock in Developers option (Device /Settings/Developers option /OEM lock is enabled.. was never turn off.?
(All info i have seen similar post around this forum.)
If you search you will find similar post.
I have seen some fixes if i remembered correctly.
You can either return phone which i recommend.... or.... try and fix it youself ?
Otherwise if you want to fix it yourself..?
If you can get into Download mode and flash correct official stock Rom for your device / phone model ...? It might help.
Bottom line
is that phone cannot be brand new (on you explanation )
It been rooted, thus SuperSu Pro, FRp lock turned on and knox 0x1 .
good luck
morben said:
I am hoping for some advice. I bought a brand new n9208 online and it arrived today. I booted the phone up, logged into my google account, Samsung account, etc. All went well. Then I transferred content from my Galaxy s6 using the Samsung Smart Switch app. All worked well. Then I popped the Sim tray and put in my Sim and it asked to reboot. That is where it all went wrong...
When it booted up it had in little red writing in the top left hand corner "custom binary blocked by FRP lock". Then the phone turned off. When I turn it on same thing happens. I manged to get into download mode and Knox is 0x1.
When I first opened the box, it appeared to be sealed in the box with the sticker. I did notice though that "SuperSU Pro" was installed in the device though? I think it had something to do with a Languages app that was on the phone.
Any ideas what has happened? Could this have been modified by the online shop?
Click to expand...
Click to collapse
Seems pretty shady to me. You might've bought a carrier-locked unit that was somehow unlocked and sold as a 'brand new' device. They would've done something to unlock the bootloader, flashed an unsecure kernel and rooted the device to get it that way if they didn't have access to carrier unlock codes. Stickers and shrink-wrap can be easily faked. I've actually witnessed naked iPhone boxes being 'factory sealed' at the back of shops in Hong Kong. It would not surprise me if they did the same thing to Android devices too. I've heard of OnePlus 2 units being sold as new only for the owners to discover the 'new unit' already its bootloader unlocked when they try to root it, meaning that it had already been opened and modified (FYI -- before anyone jumps in and says 'OP2 come with unlocked BLs!' -- I have an International OP2 -- it doesn't come with an unlocked BL -- you need to unlock it first before you root it, which is what I did. Besides, even the China devices need their BL unlocked first so their owners can flash Oxygen).
Anyway, I assume you're pretty annoyed by this and want your device in factory state -- you may have already thought of this but you can always request for a refund from the store -- but they can easily claim it was sold new and sealed. If you paid via credit card, you can probably try asking your card company to suspend the payment so you have leverage in a dispute. Or if it was paid for via PayPal you can request for your money back. It might not even be the shop's fault. It might've been their supplier that passed them the dubious unit. There's any number of plausible scenarios.
Lastly -- since your device already has knox tripped anyway, your warranty (such as it was) is void so you can try getting your device to work by flashing the stock 9208 ROM (just search for it, it's all over) via Odin. Good luck.
morben said:
I am hoping for some advice. I bought a brand new n9208 online and it arrived today. I booted the phone up, logged into my google account, Samsung account, etc. All went well. Then I transferred content from my Galaxy s6 using the Samsung Smart Switch app. All worked well. Then I popped the Sim tray and put in my Sim and it asked to reboot. That is where it all went wrong...
When it booted up it had in little red writing in the top left hand corner "custom binary blocked by FRP lock". Then the phone turned off. When I turn it on same thing happens. I manged to get into download mode and Knox is 0x1.
When I first opened the box, it appeared to be sealed in the box with the sticker. I did notice though that "SuperSU Pro" was installed in the device though? I think it had something to do with a Languages app that was on the phone.
Any ideas what has happened? Could this have been modified by the online shop?
Click to expand...
Click to collapse
You should request a refund straight away. Your phone was rooted and tampered with. Knox and Samsung pay will not work for you ever.
Refund and return
PM'd you
Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
kazet87 said:
Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
Click to expand...
Click to collapse
Sounds like the phone was reported stolen to Samsung and they locked out down.
If the phone can get to download mode, maybe Odin the update to wipe it completely. Don't know if this will work.
Sent from my SAMSUNG-SM-G920A using Tapatalk
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
Holhat said:
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
Click to expand...
Click to collapse
Have the same problem....Anybody know how to fix... I will pay you..
Hi all,
Have a question for you. Bought a used S8 off of a guy on the internet awhile back. Phone worked fine for a few weeks, but now has developed a problem where it claims no service and as such there is no data/calling/texting. Factory resets sometimes do or don't fix this issue. If it is fixed with a reset, it reoccurs within some hours. I have sent this in five times to Samsung. It has been out of my possession for weeks and weeks with the constant shipping back and forth. It is currently being shipped back to me. I assume in a not-fixed state. The service center people can't replicate the issue because it magically doesn't occur when they run their suite of tests on the device. As a result, they literally do nothing to the phone and also won't replace it. What is the chance I could go into a T-Mobile store and have it replaced? Thanks for your time.
Deepcoiler said:
Hi all,
Have a question for you. Bought a used S8 off of a guy on the internet awhile back. Phone worked fine for a few weeks, but now has developed a problem where it claims no service and as such there is no data/calling/texting. Factory resets sometimes do or don't fix this issue. If it is fixed with a reset, it reoccurs within some hours. I have sent this in five times to Samsung. It has been out of my possession for weeks and weeks with the constant shipping back and forth. It is currently being shipped back to me. I assume in a not-fixed state. The service center people can't replicate the issue because it magically doesn't occur when they run their suite of tests on the device. As a result, they literally do nothing to the phone and also won't replace it. What is the chance I could go into a T-Mobile store and have it replaced? Thanks for your time.
Click to expand...
Click to collapse
Normally in order for T-Mobile to exchange the unit, they would need to access the original buyer's account and see the warranty status. I first thought your phone's IMEI could have been blocked by T-Mobile, but you mention that after factory reset it works sometimes. Use T-Mobile's IMEI checker website and see what it shows you. https://www.t-mobile.com/verifyIMEI.aspx If you phone is unlocked, try another sim card, from another provider such as AT&T.
Charkatak said:
Normally in order for T-Mobile to exchange the unit, they would need to access the original buyer's account and see the warranty status. I first thought your phone's IMEI could have been blocked by T-Mobile, but you mention that after factory reset it works sometimes. Use T-Mobile's IMEI checker website and see what it shows you. [SNIP, can't even quote links, apparently] If you phone is unlocked, try another sim card, from another provider such as AT&T.
Click to expand...
Click to collapse
I was just assuming it wasn't blocked since it works on and off, but yeah, that site is telling me it is blocked on their network. Thanks. Guess this was a complete waste of money.
Deepcoiler said:
I was just assuming it wasn't blocked since it works on and off, but yeah, that site is telling me it is blocked on their network. Thanks. Guess this was a complete waste of money.
Click to expand...
Click to collapse
I believe there is a chance that T-Mobile might unblock it depending on why it was blocked in the first place.
I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).
Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.
So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps...
P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unlocked S5?
Nickerz said:
I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).
Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.
So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps...
P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unlocked S5?
Click to expand...
Click to collapse
Samsung has a kind of FRP Google-ish protection, someone else signed in the Samsung account without log out correctly previous to factory resetting the device.
What model?
Nickerz said:
I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).
Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.
So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps...
P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unl
Click to expand...
Click to collapse
Get a different S5 model. You'll thank me later. https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
SubwayChamp said:
Samsung has a kind of FRP Google-ish protection, someone else signed in the Samsung account without log out correctly previous to factory resetting the device.
Click to expand...
Click to collapse
Nope only Verzion and ATT have that becasue they're cloneware models
dave678 said:
Nope only Verzion and ATT have that becasue they're cloneware models
Click to expand...
Click to collapse
Not sure what you mean with, but my answer still remains, Samsung has this lock to all Samsung devices, not only those models, when the device was reset, without logging out first of the Samsung account, in a reboot, device will prompt for the Samsung ID and the password, of course, if no one has signed in, previously, this measure is not triggered.
SubwayChamp said:
Not sure what you mean with, but my answer still remains, Samsung has this lock to all Samsung devices, not only those models, when the device was reset, without logging out first of the Samsung account, in a reboot, device will prompt for the Samsung ID and the password, of course, if no one has signed in, previously, this measure is not triggered.
Click to expand...
Click to collapse
My Tmobile one doesn't https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
dave678 said:
My Tmobile one doesn't https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
Click to expand...
Click to collapse
Well, maybe, but not that only VZN and AT&T, (or probably you mean from the US branded variants)
Samsung has the Reactivation lock enabled for all devices since various Android versions ago, from what I remember, at least MM.
Also, can depend on the specific build number.
SubwayChamp said:
Well, maybe, but not that only VZN and AT&T, (or probably you mean from the US branded variants)
Samsung has the Reactivation lock enabled for all devices since various Android versions ago, from what I remember, at least MM.
Also, can depend on the specific build number.
Click to expand...
Click to collapse
Because ATT and Verizon S5 models have that FRP thingy on by default and they are cloneware models that are not even running stock Samsung Touchwiz as it has been heavily modified to fit their network. I know this because I did a firmware downgrade with my Verizon S5 and that popped up. My Tmobile S5 when I downgraded from 6.0.1 to 5.0 that screen didn't pop up. My N910C running 5.1.1 I did a factory reset from recovery and that screen didn't pop up.
dave678 said:
Because ATT and Verizon S5 models have that FRP thingy on by default and they are cloneware models that are not even running stock Samsung Touchwiz as it has been heavily modified to fit their network. I know this because I did a firmware downgrade with my Verizon S5 and that popped up. My Tmobile S5 when I downgraded from 6.0.1 to 5.0 that screen didn't pop up. My N910C running 5.1.1 I did a factory reset from recovery and that screen didn't pop up.
Click to expand...
Click to collapse
It wasn't implemented on Lollipop.
SubwayChamp said:
It wasn't implemented on Lollipop.
Click to expand...
Click to collapse
I did a factory reset of my G900T on Kitkat and that didn't pop up. No issues relogging into my Samsung account afterwards.
dave678 said:
I did a factory reset of my G900T on Kitkat and that didn't pop up. No issues relogging into my Samsung account afterwards.
Click to expand...
Click to collapse
Of course, KK is previous than Lollipop.
SubwayChamp said:
Of course, KK is previous than Lollipop.
Click to expand...
Click to collapse
Which proves my point that the ATT and Verizon models are basically cloneware models since I didn't encounter the device is locked due to a abnormal factory reset . I don't know why you keep insisting that ATT and verizon models are basically stock Samsung firmware phones.
dave678 said:
Which proves my point that the ATT and Verizon models are basically cloneware models since I didn't encounter the device is locked due to a abnormal factory reset . I don't know why you keep insisting that ATT and verizon models are basically stock Samsung firmware phones.
Click to expand...
Click to collapse
Don't say that I said something that I didn't.
I talked about the Reactivation Lock, present in all Samsung devices, at least, from what I remember, since MM, (And hilariously, you mentioned KitKat), and I'm repeating my words, as you can check.
It doesn't matter if the device is sold to any country, or region, or whatever.
After that, a carrier can put what they want over that firmware, (they have this established in the contract), but the Reactivation Lock feature will be still there.
Improving security is not an election, it's a plus, that Samsung offers. For what reason, carriers couldn't want this feature, till the point of discard it from its devices?
If you didn't know about Reactivation Lock, well, now you know, you will find an impressive amount of information, about it, on the net.
SubwayChamp said:
Don't say that I said something that I didn't.
I talked about the Reactivation Lock, present in all Samsung devices, at least, from what I remember, since MM, (And hilariously, you mentioned KitKat), and I'm repeating my words, as you can check.
It doesn't matter if the device is sold to any country, or region, or whatever.
After that, a carrier can put what they want over that firmware, (they have this established in the contract), but the Reactivation Lock feature will be still there.
Improving security is not an election, it's a plus, that Samsung offers. For what reason, carriers couldn't want this feature, till the point of discard it from its devices?
If you didn't know about Reactivation Lock, well, now you know, you will find an impressive amount of information, about it, on the net.
Click to expand...
Click to collapse
Imo it's only present on the Verizon and AT&T models like I said because Tmobile firmware is close to a G900F model firmware as you can get and I did a factory reset with my Samsung account still present on the device and that did not pop when I logged back into my Samsung account. You apparently still can't grasp the concept that the Verizon and AT&T models are basically cloneware models aka heavily modified do they don't resemble stock Samsung firmware.