OS 7.3.2.7 - Fire Q&A, Help & Troubleshooting

My Fire HD 10 just updated to OS 7.3.2.7
What changes were made with this? The only thing I notice so far is that some books which I purchased that previously didn't show covers in the carousel now show up. But now the books are showing up as blank blue covers again. UGH!

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[Q] Anyone having trouble installing apps from the Amazon app store?

Is anyone else experiencing issues installing apps from the Amazon app store? My wife and I both picked up 16 GB Nook Tablets for Christmas last year and loved them. These were our first foray out of the eink ereader realm and we were immediately hooked. Skip ahead a year and I think I'm going to pick up the new Nook HD+ and she has already picked up a new Kindle Fire HD 8.9".
She likes everything about her new toy with the exception of what a pain it is to install apps from the Amazon app store. She can connect to the store and search through the apps with no problems. It's just when she goes to install an app that everything bogs down and the little circular, rotating, "I'm working" icon appears and then it just hangs there. Forever. Eventually an error pops up and she'll have to try again. She'll have to try this two or three times, often with a reboot or two thrown in for good measure, for every single app she wants to install.
It doesn't appear to be a connection issue. She can browse the Internet just fine, and quickly. She's tried from home, from our local public library, from a local McDonald's and from a local Starbuck's. She's had the same results everywhere she's tried.
We're hopeful it's just a bad Kindle Fire and exchanging it for another will fix the problem. I'm curious if anyone else has experienced an issue like this or if it is something common to the Kindle Fire.
Any information or assistance would be most appreciated. Thanks in advance.
- Byron
I spoke with my wife again. I was mistaken on what exactly the issue was. I thought the issue was installing apps. The issue is actually with loading the app store. Take my original problem and replace it with "the app store won't load" and you pretty much have the problem.
- Byron
Market Defect
bfollowell said:
Is anyone else experiencing issues installing apps from the Amazon app store? My wife and I both picked up 16 GB Nook Tablets for Christmas last year and loved them. These were our first foray out of the eink ereader realm and we were immediately hooked. Skip ahead a year and I think I'm going to pick up the new Nook HD+ and she has already picked up a new Kindle Fire HD 8.9".
She likes everything about her new toy with the exception of what a pain it is to install apps from the Amazon app store. She can connect to the store and search through the apps with no problems. It's just when she goes to install an app that everything bogs down and the little circular, rotating, "I'm working" icon appears and then it just hangs there. Forever. Eventually an error pops up and she'll have to try again. She'll have to try this two or three times, often with a reboot or two thrown in for good measure, for every single app she wants to install.
It doesn't appear to be a connection issue. She can browse the Internet just fine, and quickly. She's tried from home, from our local public library, from a local McDonald's and from a local Starbuck's. She's had the same results everywhere she's tried.
We're hopeful it's just a bad Kindle Fire and exchanging it for another will fix the problem. I'm curious if anyone else has experienced an issue like this or if it is something common to the Kindle Fire.
Any information or assistance would be most appreciated. Thanks in advance.
- Byron
Click to expand...
Click to collapse
I suspect there is a problem with the MarketIntentProxy.apk or ApplicationsProvider.apk service which is located in /system/app/
Have you tried to clear the Cache and Data in the Appstore? Pull down the upper bar, choose More, then select Applications, then Installed Applications. Scroll down until you see Appstore. Select Appstore and Clear Data. Restart the Kindle and try again. Anything?
Do you also have Google play store on the kindle. I found that play store updating the kindle app native to the fire will make the store portion of it not work. Reinstalling from Amazon and disabling auto updates on play store solved that for me. It's not exactly the same idea but that might be your problem.
Sent from my KFTT using xda premium
Amazon App Store Error
Did any of this help? What was the exact error your wife was seeing?
Did you try a system Restore?
Or did you decide to have it replaced?

[Q] Google Sky Map not working?

Anyone able to get the Google Sky Map app working on a new Kindle HD 8.9 with firmware v8.1.4?
I just tried to run the app and all it shows is a black screen. Cannot see the stars nor planets, etc.
All the menus are there and show up when the screen is tapped. But the stars do not show on the screen.
I tried manually setting my Location in settings but it will not accept any entries saying "unable to set location your network may be down" or something like that.
So has anyone recently got this app to run to show the stars and planets, etc. on the Kindle HD 8.9?
KFHD 8.9" 16MB V8.1.4
Doesn't work for me either. There's an initial 'flash' of the star display on startup but the black screen sticks once the app is fully initialized.
The "SkEye" astronomy app available in the Kindle store works well, however.

[Q] Freetime Manage Content stuck at Loading

I have 2 kindles a fire 2nd gen and a fire hd 7"
I have freetime setup on both and on both tablets it seems to be that 50% of the time when I go to the freetime section to choose the apps to add to the kids profile it just sits there saying "loading" instead of displaying the list of apps.
For some reason I cant find anything online about this despite it happening on 2 different devices to me, so I can't be the only one it's happening to.
Any ideas on how to solve this ?

Cloning built in Kindle app

Hi all,
New Kindle owner here, and a very resourceful Android/iOS nerd.
My question is simple-- has anyone had success in cloning the built-in "Amazon Kindle" system app?
I'm looking to use multiple Kindle accounts. One is my US account (Prime account; where I have most of my audiobooks) and one is my JP account (where I have most of my Kindle books).
From what I recall on my TF300T tablet, the Google Play store edition of this app takes your Amazon login directly from the main screen when you first open it. In contrast, the Amazon Kindle system app on Fire devices takes your login from the account you use in Amazon's version of the Settings app.
I've tried using an app from the Play Store called "App Cloner" and have purchased the full version. I tried cloning the "Amazon Kindle" app twice with different configurations, but have not played with it much more. Most I've tried is removing permissions from it, in an effort to block it from automatically taking my US login from Settings.
I'm afraid that the remedy to this may be to download the Play Store version and clone that one instead. Problem is I lost my TF300T, and the Play Store on my Kindle reports it's already installed. (Interestingly enough, Google Play doesn't recognize Audible as already installed-- making a second copy of Audible easy to obtain)
Anyone have luck with this? Would love to figure out how to make this possible and write up a guide for it.
I'd like to know this too. I bought a kindle on someone elses amazon account so their account came attached. I removed it, but then that family member asked to read their kindle on my fire. So I couldn't add the account back for 6 months. So I was hoping to just remove the default one and add the regular version from the play store but it doesn't function for some reason. I would love to be able to log into a different kindle account just for the book store. I've had a bad time switching ROM and had to get a new one so I'd like to just avoid changing the OS for now.
Well, I have some good news and bad news regarding the subject. But, overall I would say it's progress none the less.
I *DID* find my TF300T, so I was able to download the Play Store version of the Kindle app and successfully clone it. I also managed to successfully install the cloned app. Unfortunately this is as far as I got.
When I launch the cloned app, the splash screen loads very briefly and the app crashes. I will test installing the cloned app on my TF300T and see if it opens cleanly on that device.
If it works on the TF300T, then there is something on the Fire 7" that prevents the clone (or even just the stock app) from operating correctly. I will post back (or edit my post) with my findings.

How to locate an Amazon tablet?

Good afternoon, I have an Amazon Fire HD 8 2022 12th Gen tablet.
I would like to know if there is a way to locate an amazon tablet? I used Fire ToolBox to install google services.
I tried to install the "Find Device" application from the PlayStore, but the tablet does not appear, only other android devices that are logged into my account appear.
I want to use location to find out where my son is, since he is the one using the tablet.
I'm also having a problem using the microphone on the YouTube app on the PlayStore. My son uses the microphone to search YouTube.
When I click on the microphone button on YouTube, "Listening" appears, but the microphone icon in the middle of the screen is gray, and when I speak it does not appear at all. And if you click on the gray microphone icon, the message appears: "This link cannot be opened".
Thanks

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