hi guys, i noticed that my phone's "lift to check" and "double tap to wake" aren't working sometimes, and the screen went black when i make a call. therefor i downloaded sensor test app and figure out those are caused by proximity sensor stopped working occasionally, especially when i take it out from my pocket, i had to restart my phone to make it works again.
i searched over the internet and tried all the ways but still no luck. Action taken included boot to safe mode, clear the cache of phone app/ google framework/ google services, android ambient and etc... and i also reset the app preference, download sensor calibration app, factory reset, yet, the problem still appear. i have used my phone for more than a year, and this issue was just suddenly poped out recently.
appreciated if anyone here could provide a solution. Thanks
rom: stock A13
root: no
bootloader: locked
Related
hi guys. i recently replaced my cracked screen and after that i noticed that the auto rotate function isn't working properly. some times it's ok but sometimes like when i go to camera, and when I come back to menu, the screen is Locked on landscape mode and the only think I can do is to lock the device and unlock it to make the screen portrait.and after that i cant change the screen orientation att all unless i restart the phone.
Mostly the screen has a light that only noticeable in the quite dark place when the auto screen light is on after turning off the screen.
i had some problems with ambient light sensor and proximity sensor as well.
i once wiped the data i was thinking maybe it's a software problem but nothing changed
is it really a hardware problem? is the board or any parts damaged during the replacement?!
Same problem Here
I have the same problem, but it is with ambient light sensor and the proximity switch, when i go to the service menu (*#*#7378423#*#*) the proximity switch does not show up, when i press ambient light sensor it says ¨This device does not support this function¨.
This phone i just bought it a few this ago, i tried reseting customization, wiping data, flash another rom, Root... everything and no answer.
If u wipe and flash and still have the problem it is possible you have a hardware problem. Check all of ur water damage indicators to see if they are red. Also you could tell us your model.
Hi guys
Ambient display used to work for me and now seems to not ever show up.
I have a protector on the screen but it has a full cut away by the proximity sensor and so I dont think that is an issue. Also checked a sensor app and they are all working
I installed a notification app called edge colour notifications which I then removed. Issue seems to be timed with that but not sure.
Any ideas how to possibly get it working again?
Not rooted
Thanks
darrenkellum said:
Hi guys
Ambient display used to work for me and now seems to not ever show up.
I have a protector on the screen but it has a full cut away by the proximity sensor and so I dont think that is an issue. Also checked a sensor app and they are all working
I installed a notification app called edge colour notifications which I then removed. Issue seems to be timed with that but not sure.
Any ideas how to possibly get it working again?
Not rooted
Thanks
Click to expand...
Click to collapse
Since you're stock, you're kind of limited. Boot to recovery, select wipe cache, reboot.
Clearing cache didn't work but I think I figured it out.
I'm using a app called Automateit which runs phone actions off triggers. I turned it off within its settings and now ambient seems to work. Tested it twice now turning the app service on and off and seems to work. Hopefully that's sorted.
Have another strange issue as well where if I have screen lock enabled and reboot the phone, when it reaches the lock screen it goes into a weird loop on the lock screen and requires rebooting as you can't unlock. Have to reboot many times before it will let you in without this loop. Disabling the lock screen seems to stop this. Anyone else had this?
Had a couple Samsung app updates yesterday and now the fingerprint reader not working. Anyone else? Ideas? And phone has not been abused.
Well after I thought about it, restarted the phone and all good.
WHEN it happens again..
it has to do with the system "Fingerprint" app. Specifically the "finger sensor gestures", which is found under Settings -- Advanced Features. The app itself is a system app found in the regular application settings. But to get your sensor working again, try navigating to the finger sensor gestures, cycle it off, then on again and should work again. If you don't use it, just leave that feature off.
Mine used to do this all the damn time and it was so annoying having to restart it. I found cycling that feature off then on again would get it working again and quicker than a restart. I just leave that feature off now and haven't had any issues with my fingerprint sensor randomly stopping since then.
baune7 said:
WHEN it happens again..
it has to do with the system "Fingerprint" app. Specifically the "finger sensor gestures", which is found under Settings -- Advanced Features. The app itself is a system app found in the regular application settings. But to get your sensor working again, try navigating to the finger sensor gestures, cycle it off, then on again and should work again. If you don't use it, just leave that feature off.
Mine used to do this all the damn time and it was so annoying having to restart it. I found cycling that feature off then on again would get it working again and quicker than a restart. I just leave that feature off now and haven't had any issues with my fingerprint sensor randomly stopping since then.
Click to expand...
Click to collapse
I've had this feature off from day one and my FP sensor stops working on occasion. Maybe once every couple days. There is another thread about it. I find that I type my passcode in once and by time I use my FP again it it's working.
My proximity sensor is not working on any app.
But *#0*# shows the sensor value changing....
Help.?
What apps are you trying it with?
As far as I remember proximity sensor works only with phone calls, pretty much only when you talk and it can be set to off, so check your settings. I also would like to know what other apps work with the sensor?
The proximity sensor doesnt turn the phone screen off during calls.
I meant to say that those sensor testing apps on the playstore is Not showing responses with the prox sensor but *#0*# does.
I'm having the same problem... Phone does not turn display off when it's at my ear.
I had the same issue wit mu new T-mobile Note8 (pre-ordered from Samsung) I have sent it back
Mine gets stuck at 0cm. (As if the phone is at my ear) it causes the screen to be off whenever I'm in a call. I have to reboot the phone to correct the issue.
Try this app and check if it works?
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
(in the HARDWARE tab > Sensors)
It will change between 8cm and 0cm.
today when I woke up, I suddenly realized that " all of the sensors" dont work!
even I tried *#0*# none of the sensors values are changing. even sensorhub self test fails!
also IRIS scanner stopped working!
isnt it STRANGE?
all of them stopped working suddenly
I have a exynos 950F, and proximity sensor does work fine with third party apps, I use gravity screen, and macrodroid mostly to make the screen on/off in diverse situations macrodoid is very useful for automation many things
none of the sensors work on my Galaxy note 8
I have the same issue, none of the sensors work, i mean proximity, gps, auto brightness, and gyroscope don't work on my Galaxy note 8.
Does anybody know what should i do?
I also rebooted my phone.
When i am on Google maps, and turn the location sensor on, suddenly the phone find the location, after that, the sensors doesn't recognize the location.
it also happens for auto brightness sensor, when i unlock the phone, it works, suddenly it stops working and doesn't change.
I tried *#0*# none of the sensors values are changing.
I don't know what the problem is? Is it about the software or the hardware?
I updated the phone, rebooted it, but nothing happened.
Hey All,
Im from Sri Lanka and i too have the same issue Non of the sensors works. I gave the device for service and as for them Samsung asked them not to do any repair but to rerun the phones to Samsung Korea and give a full cash refund till the issue is sorted . Issue begins with a official Samsung Software update and it cannot be reversed. They have done main board replacement in one phone they got but the same issue has come aft the software update and its a issue for one production batch. May be Affecting Asia region.
Hello,
this is a tricky issue because is not recurrent but I'm not able to figure out the reason why.
I have tried already all the workaround (cache cleaned, reinstalling app, granted all the permissions, reboot device) still no luck.
When I receive a whatsapp call and I answer the screen turns black but sometimes (many times) when I put far from my ear the display is still black. I need to click 2-3 times the power button in order to switch on the display.
I have checked the promixity sensor and it works, yet I have calibrated again. So is not a hardware issue.
The pocket mode is NOT enabled.
As I said this is not happened every time but many times.
Someone experiences the same issue?