[WM5] ActiveSync stays connected on device - MDA III, XDA III, PDA2k, 9090 Software Upgrading

When I put the device in the craddle, ActiveSync kicks in and automatically syncs the device with outlook. When I remove it from the craddle, the two arrows (ActiveSync status icon) in the device notification area (top) stays the same and if I go to the ActiveSync application in the device, it thinks it is still connected. Is there a solution for this?

After reflashing my device with V3 I see the same thing. If I power off and then on the PDA, ActiveSync kicks off [I hear the disconnect beep].
Also having an issue with the PDA staying connected to the PC. The PDA "thinks" it's connected but ActiveSync on the PC says not connected.

lest54 said:
When I put the device in the craddle, ActiveSync kicks in and automatically syncs the device with outlook. When I remove it from the craddle, the two arrows (ActiveSync status icon) in the device notification area (top) stays the same and if I go to the ActiveSync application in the device, it thinks it is still connected. Is there a solution for this?
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I had that too, the device itself still thinks it is connected...but after a few menutes it "disconnects". Or just do a soft reset.

Related

WM 5.0 & Sync problem

Hi!
I have updated my MDA III to WM5 but after that I cannot sync anymore.
I've tried Active Sync 4.0 beta and 4.1 versions but it's the same - green icon from AS is endlessly spinning in pc system tray (connecting).
At first I couldn't even conect with the USB port from wich I did the upgrade. After that I've changed USB port and now it only shows green icon from AS spinning endlessly in pc tray....
Btw, on mda iii, now there's only an icon "G" which shows AS is connected when i tap, but I can't transfer anything.
I'd appreciate any advice about this issue. Thx!
I upgraded my dopod 696 to wm5 with 1.06c 96wwe. after that I never successed in usb sync, and during card export installation, it says "can't find usb driver". I turn off usb connection in device sync settings and switch to bluetooth...still spinning. later I turned on usb again from device, bluetooth works. but once I turn off usb, spinning comes back! what a myth!
I can't connect even with bluetooth...
As soon as I plug in usb, icon opens in tray saying "Acquiring network address" (stays like that till I don't remove mda from the craddle) and after some time mda shows message "Unable to obtain a server-assigned IP adress..."
Update: I just tried to sync on another PC and everything worked just fine. OK, now I know that WM5 and sync works, so the problem is with my network settings on a PC, but I still don't know where to look...

any help please! activesync problem

My activesync on my siemens sx66 wont synch with my pc anymore. i do not think it is my laptop, but i think there is a problem with the phone. When connected to cradle, it charges the phone and my comp detects new hardware and the upper right light turns orange. But it fails to synch and the activesynch menu on my comp doesnt recognize any device that is hooked to my pc. Used to work fine...i got memmaid, and cleaned my registry....maybe i deleted an activesynch registry file?? Is there an activesynch.cab file available? I have active synch4.2. Any help please!
Try connect and then start ActiveSync on your phone manually and do a sync manually. If that works, it just means that you have deleted something.. wrong.
Have you tried soft reset your phone? maybe you have closed the activesync at the background?
i did a soft reset, and tried to sync manually but it does not work.
activesync
activesync with bluetooth.quite simple really.go to activesync on PC ,set the com port to 6 and hit connect on ur BA.will syn very well.try and let me know.
mukund

Does anyone know how to fix up Windows Mobile Device Center?

I'm trying to get my phone to connect to it...in any way...I used to be able to sync my phone (AT&T Tilt) via bluetooth, but now when I try, the phone gets user authorization, etc., (meaning IT can do what IT needs to), but WMDC does nothing.
Then, the sync fails, and the device says, "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer."
The problem...Windows Vista doesn't use ActiveSync of course...it uses the windows mobile device center.
When I try to connect via usb, then on the computer, a dealie pops up in the lower right for "safely removing hardware". It has HTC USB sync listed. My tilt tries to connect via usb, but it fails, saying the same thing, "To synchronize this device, you must install ActiveSync...blah blah blah."
I don't even know why this is happening like this...I normally don't sync too often (since I normally use my phone alone), but I was trying to get a new radio on my phone to help with another problem (see http://forum.xda-developers.com/showthread.php?t=365270&highlight=call+ended+00:00 )
but I can't even sync anything, so I can't use the tool to get the new radio on.
Subversive Asset 2.0 said:
I'm trying to get my phone to connect to it...in any way...I used to be able to sync my phone (AT&T Tilt) via bluetooth, but now when I try, the phone gets user authorization, etc., (meaning IT can do what IT needs to), but WMDC does nothing.
Then, the sync fails, and the device says, "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer."
The problem...Windows Vista doesn't use ActiveSync of course...it uses the windows mobile device center.
When I try to connect via usb, then on the computer, a dealie pops up in the lower right for "safely removing hardware". It has HTC USB sync listed. My tilt tries to connect via usb, but it fails, saying the same thing, "To synchronize this device, you must install ActiveSync...blah blah blah."
I don't even know why this is happening like this...I normally don't sync too often (since I normally use my phone alone), but I was trying to get a new radio on my phone to help with another problem (see http://forum.xda-developers.com/showthread.php?t=365270&highlight=call+ended+00:00 )
but I can't even sync anything, so I can't use the tool to get the new radio on.
Click to expand...
Click to collapse
Put your phone into tri color mode and you will be able to flash.
Power button + Camera button (hold them) press stylus into reset. HOld all 3. Tri-color screen will appear.
have you got the update to the drivers for WMDC, mine didnt work before I downloaded this update, oh and just remember, in windows, if it does work, RESTART fixes a lot of problems!
where would the update for the drivers for WMDC be?
Change the setting in USB to PC, in settings, connection tab. Try it with advanced functionality on.
I've tried it both ways. With advanced functionality ON, then the PC doesn't even recognize the device HTC USB Sync.
With advanced fuctionality OFF, then the pc recognizes HTC USB Sync, Windows Mobile Device Center recognizes nothing, and then activesync fails with the message, "To synchronize, get activesync 4.5 blah blah blah"
I used the device with an XP virtual machine I had, and XP + activesync has no problems seeing the device. However, MICROSOFT OUTLOOK in the XP virtual machine cannot see the device, so I can't correctly sync emails, contacts, tasks, or calendar icons. When I tried, the only thing that happened was that it deleted all of my calendar items (AGAIN!) and then said that "ActiveSync cannot synchronize Email, Calendar, Contacts, Tasks and Notes because Outlook is not installed on Windows PC 3. To synchronize, disconnect the device, install and run Outlook, and then reconnect the device and try again."
Outlook IS installed in the XP vmware (windows PC 3)...but it can't see the device for some reason.
I decided in the end that I could go without a new radio. I'll just find a way to fix my problem in a different way
Subversive Asset 2.0 said:
I've tried it both ways. With advanced functionality ON, then the PC doesn't even recognize the device HTC USB Sync.
With advanced fuctionality OFF, then the pc recognizes HTC USB Sync, Windows Mobile Device Center recognizes nothing, and then activesync fails with the message, "To synchronize, get activesync 4.5 blah blah blah"
Click to expand...
Click to collapse
With it "on", its not a USB connection. Whilst it uses the USB lead, it actually creates an RNDIS connection which uses IP to communicate. The device and pc should create a small private IP network. If your device can't even be seen by the Vista PC when advanced is on, then there is something blocking IP traffic, like an over zealous firewall. Try turning the firewall off temporarily. Also try disconnecting the pc from any other network and then plugging the device in.
I assume you have run windows update in Vista to ensure that you have the latest version of WMDC 6.1
With advanced "off", the device is using a traditional USB connection. Try deleting any existing partnerships and try a different USB port.
i have a similar problem however when mobile device center starts up it just gets the standard stopped running vista message and trys to restart unsuccessfully!
This may help you out with your problems however cant seem to resolve mine
http://modernnomads.info/wiki/index...+Device+Center+Troubleshooting#Beforeyoustart
unwired4 said:
With it "on", its not a USB connection. Whilst it uses the USB lead, it actually creates an RNDIS connection which uses IP to communicate. The device and pc should create a small private IP network. If your device can't even be seen by the Vista PC when advanced is on, then there is something blocking IP traffic, like an over zealous firewall. Try turning the firewall off temporarily. Also try disconnecting the pc from any other network and then plugging the device in.
I assume you have run windows update in Vista to ensure that you have the latest version of WMDC 6.1
With advanced "off", the device is using a traditional USB connection. Try deleting any existing partnerships and try a different USB port.
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Click to collapse
That's an interesting way of referring to it...the thing is...I currently do have my firewall off...would a router (dorm or home) block this? Because I have NEVER gotten advanced network fuctionality to ever work--when I was at home, my dad had a router set up and when I'm on campus, the dorm has a router on.
Even without it connected to any other network, it does not work. And I am using the latest WMDC 6.1 but still, it doesn't work.
The strange thing is...it works with ActiveSync in a Windows XP vmware machine (partially...it won't allow me to use outlook)...
Deleting existing partnerships deletes more stuff from my device deletes more stuff (my contacts and calendar are gone) -_-. Deleting existing partnerships on comp doesn't help..
JPHCCFC said:
i have a similar problem however when mobile device center starts up it just gets the standard stopped running vista message and trys to restart unsuccessfully!
This may help you out with your problems however cant seem to resolve mine
http://modernnomads.info/wiki/index...+Device+Center+Troubleshooting#Beforeyoustart
Click to expand...
Click to collapse
What I did from there was I uninstalled the drviers that correspond with the HTC Sync USB and the advanced network functionality (it's near the bottom of the link), and then I restarted again...now I seem able to sync...
i was connecting fine until i enabled vistas firewall and then it wont stop syncing. if i disable it, it will sync. i went through the exceptions list to allow sync but it still wont sync anyone know a fix?
Mobile Device Centre was working fine for me until about a week ago. Then it just stopped working ! My device was ok because it would sync in XP SP3 without any problems, but not in Vista. I tried repairinng, uninstalling, reinstalling without any success, I tried Advance Network Functionality and still no luck. I also tried disabling my firewall and trying again and still NO !!!. After searching the internet and trying the above, I nearly gave up until I decided to do the following :-
REMOVE ALL drivers related to the device i.e MS RNDIS adapter from network adapters in device manager AND the HTC USB drivers which are created when the device is connected while the Advance Network Functionality button is unchecked on your device (within settings -> Connections -> USB to PC )
UNINSTALL windows mobile device centre
DISABLE your firewall
INSTALL windows mobile device centre 6.1 (downloaded from MS)
connect your device - ensure the Advance Network Functionality button is checked
CONNECT device, let the drivers load and it should be ready to sync
ENABLE your firewall
The above method was the way it worked for me after trying numerous methods. Looking back, I believe my problem started when I unchecked Advance Network Functionality for some reason !
Subversive Asset 2.0 said:
I have NEVER gotten advanced network fuctionality to ever work--when I was at home, my dad had a router set up and when I'm on campus, the dorm has a router on.
Even without it connected to any other network, it does not work. And I am using the latest WMDC 6.1 but still, it doesn't work.
Click to expand...
Click to collapse
I don't think it's possible to get Advanced Networking Functionality to work with a Bluetooth Connection, only through USB. Even then it has to be a high quality USB port it's plugged into. My case is a good example in that I couldn't enable Advanced Networking Functionality or Activesync simply wouldn't connect. Since I was having unreliable connections from my VIA chipset old as the hills USB 1.1 motherboard ports, I installed a quality NEC chipset USB 2.0 Hi-Speed PCI adapter card and now on the same machine I can run USB Activesync connections with either option perfectly well and it stays connected until I unplug the phone. How are your USB ports?
uninstall active sync then reinstall. that is what worked for me.

Activesync Trouble

When i connect my phone to my pc via usb, the activesync is constatly saying synchronising when its doing nothing and even where i have not set anything to sync in the set up it still does that, but i seems to work when i connect via bluetooth, but then there is the issue of the phone constatly disconnecting from activesync after a while when using bluttooth. I've tried reinstalling activesync, hard reseting my phone, lot changed usb ports and cable but still it keep saying synchronising.
If your phone doesn't need to sync any info, I would suggest you remove the partnership between the phone and your PC.
PC => open ActiveSync => open 'file menu' => delete mobile device
or
PPC => Activesync => menu 'options' => delete the PC
You will still be able to browse through the files and use apps like CABviaActiveSync.

Inconsistent sync center

When I plug my T-Mobile Compact IV phone into my desktop usb, it often doesn't get recognised by the sync center, so nothing happens. This never used to happen with the older activesync software.
So anyway, the phone charges no problem, but doesn't always sync. I often have to reboot the phone and then it usually syncs automatically. But sometimes, when the phone has rebooted itself after performing it's daily spb backup, it still says 'status disconnected' in windows control panel/sync center. I'm on windows 7. I then either have to reboot the phone again or sometimes the pc. Unplugging the usb from the phone end and reconnecting it doesn't make a difference either.
What could be the issue here, any suggestions?
Similar problem here
Will charge via USB on PC, but not recognised in both Vista's Device Center and XP's AciveSync. Not even a 'connected' tone from PC.
Any ideas for fix chaps?
Thanks in advance

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