When I put the device in the craddle, ActiveSync kicks in and automatically syncs the device with outlook. When I remove it from the craddle, the two arrows (ActiveSync status icon) in the device notification area (top) stays the same and if I go to the ActiveSync application in the device, it thinks it is still connected. Is there a solution for this?
After reflashing my device with V3 I see the same thing. If I power off and then on the PDA, ActiveSync kicks off [I hear the disconnect beep].
Also having an issue with the PDA staying connected to the PC. The PDA "thinks" it's connected but ActiveSync on the PC says not connected.
lest54 said:
When I put the device in the craddle, ActiveSync kicks in and automatically syncs the device with outlook. When I remove it from the craddle, the two arrows (ActiveSync status icon) in the device notification area (top) stays the same and if I go to the ActiveSync application in the device, it thinks it is still connected. Is there a solution for this?
Click to expand...
Click to collapse
I had that too, the device itself still thinks it is connected...but after a few menutes it "disconnects". Or just do a soft reset.
Folks, when I attach my Kaiser (MDA Vario III) to my laptop using Bluetooth, I can sync without a hitch... However, when I caonnect it via USB, I get the following: [see screenshot attached]
Any ideas? I can't fins any info on t'web?
Right... Had my Tytn (SPV M3100) replaced by Orange. This now does the EXACT same thing. Vista SP1, methinks...
Make sure you have the latest Windows Mobile Device Center installed and while your kaiser is plugged in run windows update and see if there are any driver updates available.
Try killing mobsync.exe in task manager (on the desktop pc). Then restart WMDC.
or plug in the usb, then open windows update and check for updates, it will detect it hasnt got the relivent drivers and downloadn them for you. normall its supposed to do it automatically if it doesnt find the drivers but for some reason it didnt work
Thanks sofar...
But I've tried all of the above.... To death. It works fine with my Athena & my Tytn, not with the Kaiser though...
I've been having the same problem. Thought it was one of the roms I had cooked initially but then I tried a few more roms (Duttys was one) and I still couldnt sync. Either on WMDC in Vista or ActiveSync on XP.
Now I think the USB is damaged - although it still charges fine. Bluetooth sync is fine too.
Now, i don't sync my device at work on my vista machine, but i can still connect to it.
None the less, I was looking at my windows update history and when i first installed the mobile center or whatever, i downloaded an update that is listed as failing to install in y windows update history.. so.. id ont know why it fails.. but yeah..
Had the same problem, but seems to be OK now.
I followed the help file in the Mobile device center -troubleshooting a cable connection. I post it her for reference. Don't know exactly what solved the issue (I hope permanently) but possibly the firewall ports?:
-----------------------
Check the device for relevant system messages and address any conditions affecting the connection.
Ensure that the device and the PC both have USB connections enabled:
In Control Panel set to Classic View, open Windows Mobile Device Center. Select the Allow USB connections check box.
In ActiveSync on your device, click Menu > Connections, then select the Synchronize all PCs using this connection check box.
Disconnect and reconnect the device.
Disconnect, restart, and reconnect the device.
Disconnect the device, restart the PC, then reconnect the device.
Do the following:
Disconnect the device.
Open the following ports for all programs in the PC firewall:
990: open inbound TCP port
999: open inbound TCP port
5678: open inbound TCP port
5679: open outbound UDP port
5721: open inbound TCP port
26675: open inbound TCP port
Reconnect the device.
Do the following:
Disconnect the device.
Disable the antivirus program.
Reconnect the device.
Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Right-click the local area connection created by Windows Mobile Device Center, then click Properties.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device
fixed for me
I was having this problem. I'd also noticed that windows update was having problems installing a related update 'windows mobile remote adapter'.
Followed the advice in the help file re opening ports in the firewall. (FYI when adding a port just type the port number in the name field and in the port field).
It still wasn't working but when I did windows update after opening the ports it worked and is now connected.
Hope this helps
-------------------------
v1615 on Orange UK
ROMeOS.v4 07/27/08
radio 1.65.24.36
Try this, it worked for me.
Go to start<<settings<<connections tab. Then select the USB to PC icon. Uncheck enable advanced network functionality. Restart PPC and then try to re-sync.
I don't even know what enable advanced network functionality does. When unchecked, I see "connecting to host" everytime I cradle my Tilt. AND I never have sync problems, nor do I get the error message alluding to changes on the server and all changes will be lost.
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."
Have looked and looked for someone with the same problem as me with Diamond but have not found ny answers hence the new post!
My issue is that my diamond will connect to two different pc's via active sync but will not connect as disc drive! The option comes up on the device screen and I select it the PC themn makes the usual USB device connected sound but then nothing!
In Connections>usb to PC I am sret to ask about connection type but have had to remove the advance network functionality as was not syncing properly.
In My computer I can see the flash drive but when i click on it I get an error message telling me that the drive is unaccessable.
Both Computers ar XP Os
Diamond is running a stock rom 2.03.405.2 WWE
Radio version 1.09.25.23
Any advice?
Hey,
I'm already having 6th WINMO device and already second Xperia. But for the past few weeks I'm experiencing some difficulties with Activesync.
I have a PC, connect X1 through USB or BT. When I connect through USB, everything works fine UNTIL I get a call or incoming SMS. Then Activesync disconnects. Not immediately, but after few seconds. When I connect via BT and transfer (lets say) 5MB file, AS randomly disconnects as well.
USB is OK, tried exchanging the hub. Was working previously. And yes, Advanced Network blablabla is unticked under USB to PC. I checked all running processes in X1, also the Notification DB but it's clean as Virgin Mary..
Has anyone run into same problem like I did?
*my first comment* ^^
hi jack..
i have the same problem..
while my HTC Snap connected to microsoft exchange server, with unknown reason disconnected it self..and all my connection is lost (cannot acces internet at all)
my connection back when i restart my 'data connection' in my connection manager..
i've try to enlarge disconect idle time but it's not work..i also try solution from xda to add a registry value (i cannot post an url while new member ) but return zero..:S