Database Develop

Screen get's messed up with Helmi BA WM2k5 AKU2.6 during charging

Hi,
I have a Qtek9090 which I upgraded yesterday to Helmi BA WM2k5 AKU2.6 Beta (v.1.1.2 Beta).
Everything went fine and I do like it (apart from the usual problems with WiFi, BT,...).
However I got into a shock-state when I turned it on this morning after leaving it in the craddle during the night for charging:
It would turn on, but the screen was completly f..ked up!!!
I did a Softreset -> screen still messed up
I did a Hardreset -> screen still messed up
I did reflash the upgrade -> screen still messed up
I took out the battery for half an hour and put it back -> still the same
After many resets and so on, suddenly I got the color stripes again and the phone booted normaly. I did not even loose any data.
Next I put it to charge again and after a while (the screen went off meanwhile), I turned it on and guess: scrambled screen again.
This time, I did the Reset this way: battery-notch off, kept the Softreset pressed and simultaneously put the battery-notch on again.
Is this a known problem (shouldn't be - I searched the forum!)?
Why does this happen?
Any ideas???
Also, I have these questions:
- What is this selection one has to do after the upgrade for (2. and 3. item YES)? What should the first item be: YES or NO? Can this be the cause for my problem?
- Would it be wise to downgrade again? (In case this is a defect -> so I can try to claim warranty, if things get worse...)
- What is the patch for energy management for? Where can I download it, as the link in the Wiki does not work? (Has this to do with my problem?)
Thanks,
vma

The problem remains.
It does not seem to depend on the charging, but happens when the device is turned off for some time.
When I turn it on it will either work fine, or funtion with a wild flickering screen.
Arrggghhhh!!!
Am I the only one with this problem?
Cheers,
vma

Hi,
Some month have passed on this issue. The reason I did not post about it, was because I had to send my BA for repair and one never knows if the "enemy" is listening... Now the warranty has expired anyway and mey BA is fully working.
It may have been a coincidence, but one day after the upgrade the screen went mad and totally messed up. Only 1 Hardreset in about 100 tries would bring it back to normal for some period of time and even reflashing it with WM5 or 2003SE would not make it work normal again.
The screen would get messed up suddenly for no particular reason, normally during a standby.
At the end I had to send it in for repair, which was actually a good thing, as I complained about the loose stylo and bad working hardkeys, all within warranty.
I got a new key-pcb, backside and they reflashed the device with 2003SE.
I am almost sure that I must have done something wrong with the upgrade to WM5.
Strangely I was able to flash 2003SE onto it, though it did still not work properly: hours with messed screen and sometimes out of the blue I would turn it on and the screen was OK again for a few hours.
Could it be a bad cable connection, which got repaired as well? Was it just a software problem?
One of the things I was in doubt with: when you enter this menu to format the device, the instructions say to switch two options, but the menu on my device had three options. Sorry - I do not exactly recall the details.
Anyone with an idea, why my device went mad?
As a side-note: while WM5 was great, while it worked during the one day it worked. I specially liked to be able to turn the device completly off or being able to remove the battery without loosing data.
However: not having my beloved BA fo two weeks made me reconsider doing experiments on it. Since I have it back I did not reconsider flashing it again.
But I would like to understand what had happend...
Cheers,
vma

May I assume from the lack of replies, that this was a pure coincidence on my device?
Nobody else experimented this weird problems after upgrading to WM5?
I am considering upgrading my phone again, essentially because I am tired of being afraid of discharging the battery and thus losing all data...
Cheers,
vma

How often do you (have to?) reset your TyTN 2

Just wondered on average how often you all do a power down/soft reset??? Is this cos you have to or just good practise?
I normally do it about once a week due to something wierd like the WLAN not turning on, or I get the WM6 timer popping up all the time. This morning I went to wake the device up and it turned on instead so it must have powered off over night.
Otherwise its all working perfectly, I have do have phonealarm running.
James

once a day for hygiene.

Once a day or so. Wireless will not associate with my AP sometimes after it has gone to sleep. A reboot resolves.

Being a GSM phone you are, for what I will call network maintanance, suppose to restart it at least once a day. And it also being a WM phone, that is especially true. I restart my phone at least once a day, sometimes more. Sprite BU runs in the background at 3:00am everyday so it gets a daily restart without any interaction on my part.
I've own/owned a 3124, 8125, 8525, and now a Tilt. This has been the practice of mine on all of them.

I used to reset around once every week with my Hermes, but with the TyTn 2 I have got out of the habit. I'm using the unbranded Kaiser and I have only once been forced to do a soft reset other times I have done it were because I had installed something that required it. I have had it now for two months and in the first month I did not need to reset at all. Occassionally it will hang but always comes out of it by itself given a couple of minutes.
I have never had to hard reset. So not best practice perhaps, but I do not routinely soft reset (something that my Hermes 8525 could not do without)
Mike

mikechannon said:
I'm using the unbranded Kaiser and I have only once been forced to do a soft reset
Mike
Click to expand...
Click to collapse
Interesting... I've only had the Tilt for a week, but now that I think about it, I haven't been "forced" to soft reset either.

Had for a week ....
Running all s/w in my Sig .... actively using 3G and HSDPA on Vodafone + Wireless and BT .... no forced resets yet.
Paul.

I learned a long time ago that anything Microsoft related like a reboot in the morning.
I soft reset it every morning on the way to work.
-Mc

I've had it for a couple days and haven't had to reset yet. My 8525 would go a max 2 days before going all to hell. This phone is still just as peppy as the day I turned it on...I LOVE IT!

How often does your Tilt (or Kaiser) restart on its own?

I've got my new Tilt from AT&T a couple of weeks ago. I love it so far!
However, I do have one concern. Five-six times already I saw my phone restart/reboot on its own. Has anyone experienced this? How common is this?
Additional info:
1. I don't believe this is due to any programs I installed: the first reboot occured on the first day before I had a chance to install anything.
2. There seems to be no correlation with the battery charge level, as I saw it happen with a fully charged battery.
3. It doesn't matter how long ago the phone was restarted: at least one restart ocurred within an hour after I rebooted the phone.
4. In most, if not all cases the reboot occurred when I was using Internet Explorer. This might be a coincidence though, as I have been using Internet Explorer most of the time!
And there was nothing unusual about the web sites when the restart occurred: absolutely no pattern, seem to be a totally random event.
What I would like to know, is this something I should simply blame on Microsoft (or Sun Microsystems for that matter) and get used to, or is there something wrong with my particular unit and I should replace it before the 30-day money-back expires?
Thank you!

I only had one random reboot in my month with the Tilt. I was changing views in SPB Imageer and suddenly... POOF! No problems with reboots before that or since then.

You're not alone
I've had the exact same thing happen to my Tilt as well. I have Duttythroy's big rom and I saw two soft-resets on my Tilt within a space of 6 hours a couple of days ago only. That was the first time and its not repeated that since.
I've had it for about a month or so now. The only thing I have "abnormal" on my tilt is that my trusty old SPB Backup that I've had since my good ol' days of XV6600 does not for some reason perform a backup if I set it to save the backed-up file in the memory card. It just hangs!!
So, I have to backup in the main memory, which thanks to the Godly Tilt is still around 130 megs free after 30 or so various program installs, and then move the file over to the memory card.
If anyone out there has some pointers suggestion for me to resolve this, I'll appreciate it.
AJ

Never seen a spontaneous reboot in 2 months or constant use. I use Spb Backup daily to microSD never a problem, check for latest version is all I can suggest.

Three weeks old unlocked TyTN II with stock WWE ROM. No hangs or resets.

never had a random reset
hey,
I've had my tilt for approx 1 1/2 months and never had a random reset. You might want to take it back and exchage it just for piece of mind. Just my 0.02.

Automatic reset? I cant remember one ...

never happened to me before

I had it happen to me on my VarioIII after only 10 mins! i wasn't even using it as I'd put it in my pocket. I only noticed because i felt the small vibrate as it reboots. I never had a single thing installed. It's never happened to me again though (as far as i know) in the last 4 weeks.

Thanks to everyone who replied! Sounds like it might be a good idea to replace the phone. My only fear is that the new one will have some other issues. But since majority of the users seem to be happy with their phones, I guess it's worth a risk!
Thanks again!

Spontaneous reboot? Never. Are you sure you didn't get one with Palm OS on it?
LOL.

My experience
I have had my Tilt for about 2 month. I have a lot of apps installed and reg. tweaks. I have had one or two freezes that required soft resets and zero spontaneous hard resets. Your situation sounds like mine with my old HTC pda2k - hard resets all the freakin time. Some on that unit were cuased by a defective high capacity battery, some not. I would definitely return it for exchange.

3 Kaisers in a row rebooting!!!
I bought a Kaiser a few weeks ago and have had 3 of them swapped and they all do the same thing. They reboot randomly throughout the day sometimes every half hour. I returned it for a credit and am sticking to my trusted Jasjam. Very dissapointing!!!
Also the keyboard keys are a lot stiffer than the jasjam making it very slow and tiring to type on compared to Jasjam (Hermes).
Cheers.

Htc Tytn II for 3 month and never had a problem.

no problem here

neither me had ever such a this problem .
i think my friend you must check for any 3rd party app you have installed in your phone..do a hard reset first to try it clean of any other software..
if it'snt something like this,you have to return it back to store for send it to service to fix it or replace it with a new one

Make sure the battery cover is completely secure. The only time I had an issue I discovered that the cover was loose.

stock att rom with the bloatware...no hangs no re-starts.

Well, two days ago I went back to AT&T and replaced my Tilt. So far so good: no restarts!!!

Never had this problem either. Using Dutty's V3 final rom.

Kaiser on last legs, anyone else?

The kaiser was probably one of the biggest pains in the asses I've ever dealt with, and probably won't be doing anything HTC for a long time to come.
It's a 8925 tilt that I got right when it came out. Got the unlock code from att and been using my tmobile sim ever since.
Sometime last year, the speakerphone died.
Then, earlier this summer, the phone just up and quit one day. Would give the tricolor screen and say there was no ROM.
Great. Switched to my backup $10 nokia and it's been great.
Decided to try again yesterday. Updated to the latest radio. Tried one of the cooked up 6.5's. Already been on hardspl 3.56 since last year.
And it's been chaos. Initial bootup froze up at the HTC screen. I gave it 20 minutes, and then did a hard reset. It booted up, imported my sim contacts. Then it went on to setting up the internet, and froze at 0%. Reset it, and it freezes at the HTC screen again. Again, hard reset. 10 minutes later, I'm finally booted and setup. Install Google Maps. Works fine. Few hours later, I pull my phone out of my pocket, and the screen is lit but displays nothing. Buttons are lit up too. Frozen again. Reboot it again, and it's like I hard reset it. Had to initialize the phone again, reinstall Google Maps.
Wake up this morning, and again, blank lit screen. Right now, it's seemingly functional, but I haven't done anything to it. From power on to booted takes roughly 4 minutes. Absolutely unacceptable.
Reflashed it, and it's behaving no differently.
Anyone else experience this before?

No, mine has been perfect in all aspects. I would suggest trying another HardSPL version & a standard HTC WM6.1 ROM & see how things run.
You could just be unlucky & have a bad device but it could also be due to bad ROMs & HardSPL version.

My Diamond also stuck in infinite reboot loop !

I bought this phone hardly used from Canada and was simlocked so I did all the hard spl'ing, sim unlocking and all the other "ings and installed the brilliant DonSalari ROM worked beautifully for around 7 months and I took care of it. I never installed anything else of messed about with any settings.
But two days back after heavy usage the battery almost died and I came on put it on recharge and now its going into the reboot loop.
I hard reset it, reflashed the radio, took out the battery for hours and a lot of other things I read about here and none of them work.
It will sometimes boot up and become normal for a few minutes and after a while go back to its cycle. Currently it wont even stay on long enough to hook up to my PC. But sometimes holding the reset button helps and that was how I was able to reflash the radio
Anybody got any ideas. My phone is still newish and I seriously cannopt afford a new one now
Any advice would be more than welcomed
Thanks in advance

You could try the radio 10.00.25.05.
As least for me, all radios but 10.00.25.xx makes my diamond keep in this reboot loop.
I'm trying to figure out why that happen, but it seems that no one knows.

Hi, i've just got this same problem
had this phone for a while now, about 15 months, just finished a phonecall 5-10 minutes ago phone reset, thought how odd, and now it just keeps resetting after the loading screen disappears, have now hard reset it, and still doing it.
will try flashing a new radio see if it solves it
i have radio version 1.17.25.09 using 2.07 shaks which have been using for the last 6 months or so i think without any troubles!
*edit*
flashed 10.00.25.05. seems to be working now
annoyingly i hard reset first and i've just had a new harddrive on my pc so lost all my contacts
thanks

stead said:
Hi, i've just got this same problem
had this phone for a while now, about 15 months, just finished a phonecall 5-10 minutes ago phone reset, thought how odd, and now it just keeps resetting after the loading screen disappears, have now hard reset it, and still doing it.
will try flashing a new radio see if it solves it
i have radio version 1.17.25.09 using 2.07 shaks which have been using for the last 6 months or so i think without any troubles!
*edit*
flashed 10.00.25.05. seems to be working now
annoyingly i hard reset first and i've just had a new harddrive on my pc so lost all my contacts
thanks
Click to expand...
Click to collapse
Just after buying my diamond I changed to hardspl, radio and rom, and it was like your situation, just after a few days working I had to hard reset, because it starts to auto reset. After the hard reset, everything was fine again for a few more days. Then I tried to change the radio to the more used one, 10.00.25.05. The problem was gone until some days ago, when I decided to try Security Unlock and 1.17.xx radio, and the problem was back. I reverted to 10.00.25.05, everything was fine again, except the wifi, now I can't connect to the internet, just to local network (no problems with other phones using the same wifi hotspot).
Before chaging back to 10.00.25.05, I have also tried a lot of things, many hardspl, mtty, different roms, security unlock, removed security unlock, diferent radios, but the only ones that really worked were: 10.00.25.xx and 10.02.xx. With 10.08.xx radio I could partially use the phone, but sense 2.5 didn't worked and neither phone network.
Now I'm using 10.02.25.32 for 1 day and a half. No problems until now, no resets, network and sense working fine, battery is good (it's 75% on the second day). I'll try for more days and see if everything is ok.
Sorry for your contacts
That happened to me once, now I always backup my contacts in internal storage and also in 2 computers. Lots of version, good that PinBackup writes the date on the file, easier to see which one is newer
Thanks for sharing your situation. I'm trying to figure out what can be done to solve this problem, more experiences is more information for my "research"

lucky I had a backup from december so still got most of them!
I may try a few radio's next week since i've got a lot of free spare time at the mo.
may try a few different roms as well and see how it goes!

Finally solved this and all it needed was a good 15 hour recharge and now its back to completly normal

hrmm, mine starting rebooting again earlier, again just after a phonecall, although this time i was driving and i didn't answer it but it kept rebooting, taking the battery out for a few minutes and its stopped now, will try flashing a different rom next week and see what happens
i'll leave it to charge overnight too, i did try a different battery incase it thought the battery was low as i'm using the offical extended one, but still did it with the original

restarting prob...
hello same problem here too..plz provide me the link too..for the radio 10.02.25.32

tgusta said:
Just after buying my diamond I changed to hardspl, radio and rom, and it was like your situation, just after a few days working I had to hard reset, because it starts to auto reset. After the hard reset, everything was fine again for a few more days. Then I tried to change the radio to the more used one, 10.00.25.05. The problem was gone until some days ago, when I decided to try Security Unlock and 1.17.xx radio, and the problem was back. I reverted to 10.00.25.05, everything was fine again, except the wifi, now I can't connect to the internet, just to local network (no problems with other phones using the same wifi hotspot).
Before chaging back to 10.00.25.05, I have also tried a lot of things, many hardspl, mtty, different roms, security unlock, removed security unlock, diferent radios, but the only ones that really worked were: 10.00.25.xx and 10.02.xx. With 10.08.xx radio I could partially use the phone, but sense 2.5 didn't worked and neither phone network.
Now I'm using 10.02.25.32 for 1 day and a half. No problems until now, no resets, network and sense working fine, battery is good (it's 75% on the second day). I'll try for more days and see if everything is ok.
Sorry for your contacts
That happened to me once, now I always backup my contacts in internal storage and also in 2 computers. Lots of version, good that PinBackup writes the date on the file, easier to see which one is newer
Thanks for sharing your situation. I'm trying to figure out what can be done to solve this problem, more experiences is more information for my "research"
Click to expand...
Click to collapse
Well the hd on my computer fried not long after posting my last message so I didn't get time to try out different roms/radio's
still using the 10.00.25.05, since i've last posted its been fine, however it has started to reboot itself sometimes, battery showing as 30/40% starts rebooting then battery shows as 2%, although i've recently been moving between houes and haven't had time to charge it properly.
i've also noticed HSPDA recention is a million times better with this radio, I have another diamond (well my partners) and she barely gets good reception with HSPDA, in our home i generally get 2-3 bars and she can't get anything, she's using 1.17.x.x strangly she's never had the phone restart with her, and has been using that radio longer than I had been.
also for the radios, you can either search for the thread or click this link http://forum.xda-developers.com/showthread.php?t=470306