I've got my new Tilt from AT&T a couple of weeks ago. I love it so far!
However, I do have one concern. Five-six times already I saw my phone restart/reboot on its own. Has anyone experienced this? How common is this?
Additional info:
1. I don't believe this is due to any programs I installed: the first reboot occured on the first day before I had a chance to install anything.
2. There seems to be no correlation with the battery charge level, as I saw it happen with a fully charged battery.
3. It doesn't matter how long ago the phone was restarted: at least one restart ocurred within an hour after I rebooted the phone.
4. In most, if not all cases the reboot occurred when I was using Internet Explorer. This might be a coincidence though, as I have been using Internet Explorer most of the time!
And there was nothing unusual about the web sites when the restart occurred: absolutely no pattern, seem to be a totally random event.
What I would like to know, is this something I should simply blame on Microsoft (or Sun Microsystems for that matter) and get used to, or is there something wrong with my particular unit and I should replace it before the 30-day money-back expires?
Thank you!
I only had one random reboot in my month with the Tilt. I was changing views in SPB Imageer and suddenly... POOF! No problems with reboots before that or since then.
You're not alone
I've had the exact same thing happen to my Tilt as well. I have Duttythroy's big rom and I saw two soft-resets on my Tilt within a space of 6 hours a couple of days ago only. That was the first time and its not repeated that since.
I've had it for about a month or so now. The only thing I have "abnormal" on my tilt is that my trusty old SPB Backup that I've had since my good ol' days of XV6600 does not for some reason perform a backup if I set it to save the backed-up file in the memory card. It just hangs!!
So, I have to backup in the main memory, which thanks to the Godly Tilt is still around 130 megs free after 30 or so various program installs, and then move the file over to the memory card.
If anyone out there has some pointers suggestion for me to resolve this, I'll appreciate it.
AJ
Never seen a spontaneous reboot in 2 months or constant use. I use Spb Backup daily to microSD never a problem, check for latest version is all I can suggest.
Three weeks old unlocked TyTN II with stock WWE ROM. No hangs or resets.
never had a random reset
hey,
I've had my tilt for approx 1 1/2 months and never had a random reset. You might want to take it back and exchage it just for piece of mind. Just my 0.02.
Automatic reset? I cant remember one ...
never happened to me before
I had it happen to me on my VarioIII after only 10 mins! i wasn't even using it as I'd put it in my pocket. I only noticed because i felt the small vibrate as it reboots. I never had a single thing installed. It's never happened to me again though (as far as i know) in the last 4 weeks.
Thanks to everyone who replied! Sounds like it might be a good idea to replace the phone. My only fear is that the new one will have some other issues. But since majority of the users seem to be happy with their phones, I guess it's worth a risk!
Thanks again!
Spontaneous reboot? Never. Are you sure you didn't get one with Palm OS on it?
LOL.
My experience
I have had my Tilt for about 2 month. I have a lot of apps installed and reg. tweaks. I have had one or two freezes that required soft resets and zero spontaneous hard resets. Your situation sounds like mine with my old HTC pda2k - hard resets all the freakin time. Some on that unit were cuased by a defective high capacity battery, some not. I would definitely return it for exchange.
3 Kaisers in a row rebooting!!!
I bought a Kaiser a few weeks ago and have had 3 of them swapped and they all do the same thing. They reboot randomly throughout the day sometimes every half hour. I returned it for a credit and am sticking to my trusted Jasjam. Very dissapointing!!!
Also the keyboard keys are a lot stiffer than the jasjam making it very slow and tiring to type on compared to Jasjam (Hermes).
Cheers.
Htc Tytn II for 3 month and never had a problem.
no problem here
neither me had ever such a this problem .
i think my friend you must check for any 3rd party app you have installed in your phone..do a hard reset first to try it clean of any other software..
if it'snt something like this,you have to return it back to store for send it to service to fix it or replace it with a new one
Make sure the battery cover is completely secure. The only time I had an issue I discovered that the cover was loose.
stock att rom with the bloatware...no hangs no re-starts.
Well, two days ago I went back to AT&T and replaced my Tilt. So far so good: no restarts!!!
Never had this problem either. Using Dutty's V3 final rom.
Related
Just wondered on average how often you all do a power down/soft reset??? Is this cos you have to or just good practise?
I normally do it about once a week due to something wierd like the WLAN not turning on, or I get the WM6 timer popping up all the time. This morning I went to wake the device up and it turned on instead so it must have powered off over night.
Otherwise its all working perfectly, I have do have phonealarm running.
James
once a day for hygiene.
Once a day or so. Wireless will not associate with my AP sometimes after it has gone to sleep. A reboot resolves.
Being a GSM phone you are, for what I will call network maintanance, suppose to restart it at least once a day. And it also being a WM phone, that is especially true. I restart my phone at least once a day, sometimes more. Sprite BU runs in the background at 3:00am everyday so it gets a daily restart without any interaction on my part.
I've own/owned a 3124, 8125, 8525, and now a Tilt. This has been the practice of mine on all of them.
I used to reset around once every week with my Hermes, but with the TyTn 2 I have got out of the habit. I'm using the unbranded Kaiser and I have only once been forced to do a soft reset other times I have done it were because I had installed something that required it. I have had it now for two months and in the first month I did not need to reset at all. Occassionally it will hang but always comes out of it by itself given a couple of minutes.
I have never had to hard reset. So not best practice perhaps, but I do not routinely soft reset (something that my Hermes 8525 could not do without)
Mike
mikechannon said:
I'm using the unbranded Kaiser and I have only once been forced to do a soft reset
Mike
Click to expand...
Click to collapse
Interesting... I've only had the Tilt for a week, but now that I think about it, I haven't been "forced" to soft reset either.
Had for a week ....
Running all s/w in my Sig .... actively using 3G and HSDPA on Vodafone + Wireless and BT .... no forced resets yet.
Paul.
I learned a long time ago that anything Microsoft related like a reboot in the morning.
I soft reset it every morning on the way to work.
-Mc
I've had it for a couple days and haven't had to reset yet. My 8525 would go a max 2 days before going all to hell. This phone is still just as peppy as the day I turned it on...I LOVE IT!
I have a 3 1/2 month old referbed Hermes. The last few weeks it been giving me many issues.
-I've had it reset it self twice one night
-have had on several occasion to reset it up to three or so times in a row because it would lock up during the reset.
-have had it rest then lock up once it finally started the OS (and just after the above)
-it has randomly closed app I was using
-Randonly opened an other app as I was using somthing else
-Think radio is going bad, has started lose service. Sometimes for a few seconds other times longer (have missed calls only to get the vopive mail ot text message over an hour later)
-I have flash different ROM and radios, but radio still get no service at times.
So, I'm looking to replace this phone. Been using my old SLVR L7 last few days, needless to say I miss funtions of my PDA phone.
Like to hear from those that have gone from the Hermes to the kaiser. Should I go with a 8925/kaiser (some seem to think it not worth ditching the Hermes) or get another 8525/hermes?
Moved
Moved this post to this thread.
Have my att tilt for over a week now and i noticed I need to perform soft reset at least twice a day. I am not sure if that's normal but I think it's annoying since I rely on it for reminders. This morning I had to do a soft reset because it froze during the night. I am not sure if I want to use it as alarm clock.
I am using the Dutty's V4 RTM and Radio 1.27.12.11.
Is there something I can do or do i need to get used to it?
Other than that and the bluetooth not working with my infiniti g35, i love it.
No problems for me, never had to do an softreset because of freezing up. Only because of my battery problem.
I soft reset a couple of times a week - just for good measure (after running memmaid or something to assure good operations). Don't think I've ever "needed" to other than during flashing and installations. Using Dutty's V2 (medium), but moments from flashing Q-Mobile 1.2. I tend to avoid things like cubes and S2U and such (justified or not, I see them as unnecessary resource hogs), but am hardly minimalistic as far as installing programs.
Perhaps you'd be happier with a "liter" ROM? I'm still testing to find the one I want to stick with. That being said, I love the V2 medium - just looking to appease my inner flashing addict.
i love it when ppl use cooked ROMs and then complain about issues...No offense to anybody. I used cooked ROMs on the Hermes as well. Not on my TILT. I do not have to reset the Tilt, but when I do is because a third party program freezes.
And also remember, any program that you install, might cause issues, because crappy programming...It's not necessary the OS...
Using Qmobile 1.2 for about a week. Might have had to soft rest once or twice. Not too bad. I think mainly because of Navizon though...
I never really had to soft reset due to crashes, but i normally do softresets after configuring registries that require soft resets. Otherwise, its on 24/7!!
I soft reset when I find my phone getting a little sluggish. It's like a computer, I figure, and I restart my computer multiple times a week. Either way, I don't think there's any harm in soft resetting too much.
I find I have to soft reset fairly often. Probably every day. I am using stock ROM but have installed a bunch of stuff, so I am suspicious of that.
I do have a Cube installed, and am considering dropping it off. Not sure if that will help or not.
I find that there are a lot of posts about various quirks on Tilt. And I will say, "Gee, that doesn't happen to me", and of course next thing you know it does. Some of the stuff is just me still learing how I can get myself into trouble. For example today my sound quit and I couldn't hear music from WMP. But it turned out that the problem was that sometime I had hit that little speaker at the top which opend the volume control, and before getting it closed I had deactivated sound. So even with volume at 100%, no sound. Interesting...
Anyway, as some said, I suspect combination of installing stuff causes issues. The more you install the more likely it will be problematic. But then, for me anyway, one reason I have this unit is so I can put stuff on it to make it productive. But then, after all, it is a version of Windows, so after a while, probably need to reload from scratch (hard reset).
yea most likely its the stuff u put on the stock? o men do some upgade.
I do soft reset about once in 14 days. I usually do it when my available RAM approaches 40 MB. Don't remember it has ever crashed on me except for a few times when usiing opera mobile.
Actually I after using the TyTn II for 3 months now I am starting to believe that the instability issues we relate with windows mobile are becoming more of a myth than a reality
I guess I soft reset too often? I do it about 15 times a day. By choice, though.
mick2021 said:
Have my att tilt for over a week now and i noticed I need to perform soft reset at least twice a day. I am not sure if that's normal but I think it's annoying since I rely on it for reminders. This morning I had to do a soft reset because it froze during the night. I am not sure if I want to use it as alarm clock.
I am using the Dutty's V4 RTM and Radio 1.27.12.11.
Is there something I can do or do i need to get used to it?
Other than that and the bluetooth not working with my infiniti g35, i love it.
Click to expand...
Click to collapse
just hard reset, it may help
I normally do a soft reset every morning when I disconnect my Tilt from the computer, since Active Sync kicks in every so often during the night and drains the RAM by running. . . but it's still between 50 - 55MB, even at that. Other than that, the only time I've had to soft reset is when an app would freeze up -- which isn't very often.
most of the times i soft reset is after installing a program or vice versa when it tells me it needs to do so...rarely will i have to do it cuz it froze or whatnot
I'm in exactly the same boat as bapssystupr3m3, I only soft reset it when an installed application tells me i need to do so.
Other than that, I frequently make sure I close all the apps that are just running in the background and my kaiser appears fine.
Only soft resets when schedule back up comes up daily. Other than the scheduled backup, no resets (so far *knock on wood*).
what's wrong with resetting the phone? It doesn't hurt..
I'm using the stock HTC rom, and can only remember one time when something locked up on me (a third party app) and I ended up soft-resetting, the only other times I've done it have been after installing/configuring new things. I guess in the normal course of things I maybe reset... once a week? Sometimes more, but never for any negative reason.
I'd say the uptime on this device is at least as good as my last Symbian-based phone, and the myth of Windows Mobile being unstable is just that - a myth.
I'm using the stock Tilt rom with just a few things installed and have to reset most days. Yesterday when I woke up I discovered my phone had crashed at 11:30 the previous evening when someone had called me. Today when I woke up an hour late I reset the phone because my alarms hadn't worked nor were the notifications for messages...
I soft-reset once everyday (in the morning). It's part of my daily routine now. I use ClearTemp program to clear everything (start menu, cache, etc.) and then soft-reset using that program as well.
The poll is self explanatory.
I'm just curious. I more or less have to do mine daily. Sometimes I can go a day or so or more, but not often before something doesn't work properly.
about 2-3 times/day avarage .... im not sure if mine's the only one with problems like this but its hell ... changes with roms a bit but always has problems ...
Once a month about. Maybe once a 3 weeks.
I do it daily, because I want to. I feel compelled by my inner voice to do it.
daily...,,...
It depends on navigation use: Without daily navigation I can go more than a week without a softreset. But I guess Navigons MN7.x leaves something in the memory that causes problems afters some days -but only at the next start of MN7.x not at other software. But because I use MN7.x nearly daily, a softreset has to be done every 3-4 days.
i hardly ever do - except today when for some reason the vibrator was stuck on
Ooops. My mistake.
I actually misunderstood the question thinking of beeing forced to do.
Well I do it once a week basically...
once a week
It's done automatically every night with SPB Backup. But before I bought this software, I had to soft reset about once a week.
Trudi said:
It's done automatically every night with SPB Backup. But before I bought this software, I had to soft reset about once a week.
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Click to collapse
Same as this guy
I soft-reset the X1 whenever I see a need to. Which is probably about once a week - as soon as I start to feel the device is slightly slower than normal.
Though there was once I was so bored in class I randomly went to soft-reset my X1 - and my friend was staring at me like I was crazy.
I have an external battery charger, and keep a spare charged battery with me. When the battery dies I exchange it, kind of like doing a rotating system with the battery. This shuts down the X1, does that count as a soft-reset? Hah
avariel said:
Though there was once I was so bored in class I randomly went to soft-reset my X1 - and my friend was staring at me like I was crazy.
Click to expand...
Click to collapse
lol
I do it once a day withouth necessity rather it's just to kill those apps on the back
Resets Depend on what I'm Doing
The only time I have to reset my Xperia is when I'm messing with it and it hangs up. If I simply use it and the programs I've installed, it almost never needs to be reset. I'm hard on my device, as I supposed many of us are.
As a matter of procedure, I reset it once in the morning whether I need to or not.
For the last few weeks, my AT&T Note 3 has started randomly rebooting. It can happen when I'm viewing email, when the phone is in my pocket, or even in the middle of the night when it is just sitting recharging. The rebooting is roughly once per day: somedays more than once, other times it can go over 24 hours. The problem seems to have started after I updated to 5.0. I have tried a factory reset, but the problem came back. I called AT&T support and they said that they've had a lot of problems with Samsung devices after the 5..0 roll out, with random rebooting, or the Bluetooth failing, or the WiFi failing. They said that they need to replace the Note 3, but because it is over a year old I must pay $100 for the replacement through Asurion (I have been paying the insurance fee).
Searching on line has not provided much on this problem. Does the AT&T comment make sense? If I need to replace the phone, shouldn't it be for free because the problem was caused by AT&T?
I'd appreciate any comments.
Note that I realize it could be related to an App I use being incompatible with 5.0, but I need to use my phone for work pretty much constantly, so troubleshooting which one (if any) is not practical.
Mine started doing the same thing about a week ago. Till then it was not having any problems with the 5.0 version.
They need to figure out the problem and push out a update. Otherwise it is like they don't care about us, unless we go out every year and buy a new phone !
Problem solved?
After trying a reset and cleaning checking the battery contacts didn't work, I looked for other patterns. It seemed to me that one of the most common times it rebooted was when I checked my email with the K9 email client - something that is always running in the background, and could have caused it to reboot when on charge overnight.
I uninstalled K9 and that didn't help - the phone rebooted after about 9 hours. However, since that reboot it has now gone nearly 48 hours without rebooting. Maybe I was right about K9 and uninstalling it wasn't enough - I should have also manually rebooted the phone.
The phone has been rebooting at random times, sometimes as short as about 5 hours apart and sometimes more than a day apart. It could be that right now I'm at one extreme and it will reboot randomly today. But if it makes it through tomorrow morning without rebooting then K9 was probably the problem.
It has now been over 72 hours since the last reboot, which does suggest that the original problem was the K9 email client, crashing and forcing a reboot on the phone after the Android 5 update.
Problem NOT resolved!
A few minutes ago, roughly 76 hours after the last random reboot, when I thought that the problem was resolved, I heard the reboot tone coming from my phone that was sitting on the table.
So, while removing K9 reduced the frequency of the reboot, it did not solve the underlying problem.
Use Titanium Backup and backup all user apps and data. Factory reset and reflash stock if you want to take the extra step. Use standard Google and Samsung apps for a while. Do not restore accounts or system data automatically. Removing and reconnecting accounts and clear data for an app in app manager are always good quick troubleshooting options. Restore apps as you need them, if you really need them. Favor stability over extraneous features.
.......................................................
Galaxy Note 3 - AT&T (sm-n900a)
Since I removed K9 and rebooted the phone, it has only rebooted randomly once in 5 days: this was at 72 hours, and now it has been up for 65 hours since then. Trying what you suggest would take weeks, given the current frequency of random rebooting. Plus, my phone is used for work constantly - I couldn't get by with just the Samsung and Google apps built into the basic phone image.
For the moment, I will just live with the phone as-is and hope that Samsung issues a new version of 5 soon.
Now at nearly four days since the last crash/reboot, or only one in seven days. At that frequency, it is certainly not worth the effort of trying to track down the secondary cause (it could take months), now that I know that K9 was the main problem.
It has been a while since I started this discussion, with no conclusion. The phone still randomly reboots - only once all of last week, but then it woke me up on a reboot at 4:30 am this morning, and rebooted again while I was checking Facebook at 7 am.
I'm having a rebooting issue as well with my Note 3. It started about a week ago and will do it many times during the day. I have tried wiping the cache partition, doing a factory reset and the other day I downgraded the software from 5.0 to 4.4.2 and rooted it and froze the over the air update from AT&T but still have random rebooting. I have had the reboot issue with and without the SD card installed so I know that is not the issue either. I was thinking it was a software issue so that is why I did all of the stuff listed but now I'm wondering if it could be hardware. I guess I'm just at a loss of what to try know and was hoping someone on here had any suggestions.
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
jeffp25 said:
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
Click to expand...
Click to collapse
It happens both when charging and when sitting unplugged. I even tried swapping the battery for a new one and the contacts and also clean
Well, it was an idea. I did the same thing, buying a new OEM battery and hoping it would help. It didn't. But then again, mine often reboots at night (it woke me up at 4 am this morning), so I knew it was unlikely to be a battery issue in my case.
Yeah thanks for the idea but it seems like I'm running out of things to try
I feel the same. The only thing left would be to wipe out the phone and try it with nothing but stock, non-upgrades, apps. But I use the phone for work, and it can go more than a week between reboots (or less than a day), so that isn't practical.
I might just end up mailing my phone into Samsung to be repaired but now that I have it rooted is there any special steps that need to be done to unroot it? I was just going to do a factory reset and let AT&T android 5.0 do it's update if that will kill the root. I'm not worried about warranty since it is no long under warranty.
Maybe use logcat and letting it run and wait for a reboot to happen so you can see what is going on. However the logs could get big and it might not capture what happens right before it reboots.