Related
:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
Dear All,
I have tested TWO Universal and an Wizard with this configuration:
Universal with M5000 Orange UK ROM (Orange CH)
Wizard with T-Mobile Rom 2.17..7.2 WWE (Swisscom CH)
The DirectPush work perfect with my Exchange Server 2003 SP2. The New E-mail notification took 2-3 sec to arrive to the device since the exchange server received the e-mail.
When the device is switched on I see the notification message on the screen and I hear the sound.
When the devide is in standby i hear the sound and the vibrating device with blinking led, but the screen remains off.
Traffic: I have tested only 2 hours but I have seen that the device use 5-7 kb / hours with 0 e-mail.
Thank you very much to all xda staff!!
OK - I will bite on this one. How is your setup different from that of (I believe) every other Wizard owner who does not receive vibrating notificatios of an incoming email when the device is in standby (i.e., both backlight and screen are off)? I would really like to know as this is a major problem for me, and several others, as discussed on a number of threads.
Settings
Hi matchtrader,
First to know is that my first device is a Qtek9100.
Yesterday I downloaded the
186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe
and upgrade my Qtek.
With this release I had some problem with push (e-mail take 10 minutes or more).
After that I made some check on my exchange, just disabled the security. I made sure my account has Uptodate rights (user management)
After that I downloaded this ROM:
CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe
After the update I just set the notification "new e-mail message" to vibrate and blink.
If I can help someone I can set up some Exchange accounts to test
I work with an Exchange 2003 SP2 on Windows Server Enterprise 2003 R2 with Microsoft ISA 2006 Server Enterprise in loadbalancing (2 servers)
Re: Settings
Moresi said:
Hi matchtrader,
First to know is that my first device is a Qtek9100.
Yesterday I downloaded the
186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe
and upgrade my Qtek.
With this release I had some problem with push (e-mail take 10 minutes or more).
After that I made some check on my exchange, just disabled the security. I made sure my account has Uptodate rights (user management)
After that I downloaded this ROM:
CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe
After the update I just set the notification "new e-mail message" to vibrate and blink.
If I can help someone I can set up some Exchange accounts to test
I work with an Exchange 2003 SP2 on Windows Server Enterprise 2003 R2 with Microsoft ISA 2006 Server Enterprise in loadbalancing (2 servers)
Click to expand...
Click to collapse
Just to be clear on this, if you put your device in standby (screen off), and send yourself an email, the device will vibrate when the email is pushed to your device?
You seem to be the only one of hundreds that this actually works for.
quick question:
When you go into activesync and tap menu followed by schedule, do you see an additional link to set for "as items arrive" or do you only see an Adjust peak times to fit your schedule link. These links are at the bottom of the screen btw..
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
fx4rover said:
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
Click to expand...
Click to collapse
fx4rover -- I am assuming you have the AKU2 ROM upgrade applied? What you are saying doesn't work for me and to my knowledge hasn't seemed to work for anyone else using what I understand to be the latest Qtek or K-Jam ROMS. Thanks.
On ActiveSync I see only one link at the bottom: "adjust peak times".
The first time I set up an account I see two links, but I've noticed that this happan if Exchange 2003 isn't configured for Push.
The first time The DirectPush button is pressed, the Device check if the server accept push and remove the other link where you can set the SMS address of the device...
When my phone is in Standby Mode and I receive an e-mail, I hear the sound, the phone vibrate e I see the light flashing... but the screen remains off and the phone remains in standby mode till i press the power button...
This works with my device and other 2 M5000 configured on our server...
Moresi said:
On ActiveSync I see only one link at the bottom: "adjust peak times".
The first time I set up an account I see two links, but I've noticed that this happan if Exchange 2003 isn't configured for Push.
The first time The DirectPush button is pressed, the Device check if the server accept push and remove the other link where you can set the SMS address of the device...
When my phone is in Standby Mode and I receive an e-mail, I hear the sound, the phone vibrate e I see the light flashing... but the screen remains off and the phone remains in standby mode till i press the power button...
This works with my device and other 2 M5000 configured on our server...
Click to expand...
Click to collapse
This is strange. Does anyone else running the T-Mobile ROM see this behaviour? Cerainly neither the K-jam ROM nor the Q-Tek ROM works this way as documented in numerous threads.
matchtrader said:
fx4rover said:
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
Click to expand...
Click to collapse
fx4rover -- I am assuming you have the AKU2 ROM upgrade applied? What you are saying doesn't work for me and to my knowledge hasn't seemed to work for anyone else using what I understand to be the latest Qtek or K-Jam ROMS. Thanks.
Click to expand...
Click to collapse
Yes I do have the update with the DirectPush, and since I applied the upgrade it has been working fine, I just need to have the mail client on the background, if I have it in front the notification will not work
this is the file that I used fot my phone, a Cingular 8125 :CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
@summiter:
Is the rom that fox4rover installed your Qtek based AKU2 customization for the Cingular 8125?
@fox4rover:
I have been unable to reproduce your success on my Qtek equipped 8125. I can get the light to flash, but vibrate doesn't work when I'm in standby mode. I specifically started outlook and made sure it was running in the background.
I have verified that if outlook is the foreground app then notifications seem to be completely disabled. That appeared to be the case on my original ROM when running AUTD1.0 as well.
@moressi:
Ok, I'm convinced you have AUTDv2.0 based direct push up and running on your device. Could the T-Mobile AKU2 ROM actually contain the vibrate fix?
well i'm using the exact same ROM (the Qtek 2.17 customized for Cingular ROM) and on standby (even with outlook in the background) i don't get the vibrate at all. i DO however get the LED flashing, but that's it. MS has said that they did not add this feature to save battery life.
Can someone please send me the instructions on how to set up push mail. I upgraded my 8125 to this ROM yesterday...
Qtek ROM RUU with CING Splash:
ftp://xda:[email protected]/Up...s/CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
after doing so I see new options in the COMM manager and I see an icon that appears to be a push email icon but when I try to select it it just stays greyed out, won;t do anything. Could someone please help me get this set up.
Thanks,
Geno
hpgeno said:
Can someone please send me the instructions on how to set up push mail. I upgraded my 8125 to this ROM yesterday...
Qtek ROM RUU with CING Splash:
ftp://xda:[email protected]/Up...s/CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
after doing so I see new options in the COMM manager and I see an icon that appears to be a push email icon but when I try to select it it just stays greyed out, won;t do anything. Could someone please help me get this set up.
Thanks,
Geno
Click to expand...
Click to collapse
Have you tried setting it up through Active Sync by entering your exchange server settings when creating a new partnership?
I sure didn't. Do I need to create a new partnership to do this?
there's PLENTY of threads on how to properly enable push e-mail. but the gist is:
connect to an exchange server that has SP2 AND push e-mail enabled. enter the server settings in active sync on your phone (or desktop), then sync. push e-mail should automatically be enabled when you sync, and just make sure the push e-mail icon in teh comm manager is enabled. that's it.
hpgeno said:
I sure didn't. Do I need to create a new partnership to do this?
Click to expand...
Click to collapse
I'm sure their are other ways to do it, but I do it by creating a partenership via active sync on my laptop. You also need to make sure that push email is enabled on your and exchange server and it is running SP2.
Sleuth255 said:
@summiter:
Is the rom that fox4rover installed your Qtek based AKU2 customization for the Cingular 8125?
@fox4rover:
I have been unable to reproduce your success on my Qtek equipped 8125. I can get the light to flash, but vibrate doesn't work when I'm in standby mode. I specifically started outlook and made sure it was running in the background.
I have verified that if outlook is the foreground app then notifications seem to be completely disabled. That appeared to be the case on my original ROM when running AUTD1.0 as well.
@moressi:
Ok, I'm convinced you have AUTDv2.0 based direct push up and running on your device. Could the T-Mobile AKU2 ROM actually contain the vibrate fix?
Click to expand...
Click to collapse
Yep that's the ROM I built.
As for the T-MO AKU2 ROM, it is based on the QTek (as is mine), so its exactly the same save for the customizations in extended ROM.
One important note is that if you enter the SMS address for push, you will get an SMS charge for every e-mail retrieved. I noticed that this morning with my T-Mo service.
Unless there is a way to get around it... What is your guys' experience with this? Is there a way to not have to enter the device's address?
HazChem said:
One important note is that if you enter the SMS address for push, you will get an SMS charge for every e-mail retrieved. I noticed that this morning with my T-Mo service.
Unless there is a way to get around it... What is your guys' experience with this? Is there a way to not have to enter the device's address?
Click to expand...
Click to collapse
If you have to enter an SMS address for push, you don't have the latest ROM.
Hi guys.
I'm very sorry if this has been asked before, but I'm having a slight problem.
After setting up a server source(mail.clubimate.com) and reading this tutorial:
http://msmobiles.com/news.php/4899.html
I've noticed that the "when new items arrive" option is not available under Schedule on my PC or phone(K-Jam) and as a result I'm obviously not receiving emails as they arrive. The only options in there are "manually", "every 5 mins", etc.
http://x.msmobiles.com/lh/images/atom/msfp2.jpg
I'm using Activesync 4.1.0 build 4841
Any ideas?
No one?
Sorry I cant help and I have the same issue...
I think it may refer to the free exchange server that I am using.....not sure...
Cheers,
Hello,
Is your Exchange 2003 server running SP2? As far as I know, the option to sync mail "as it arrives" is only available after installing SP2.
Hope this helps.
Hello,
Is your Exchange 2003 server running SP2? As far as I know, the option to sync mail "as it arrives" is only available after installing SP2.
Hope this helps.
w00fy said:
Hello,
Is your Exchange 2003 server running SP2? As far as I know, the option to sync mail "as it arrives" is only available after installing SP2.
Hope this helps.
Click to expand...
Click to collapse
Thanks for the reply. I think that explains it, I'm using mail.clubimate.com which is probably not running SP2.
Anybody knows how to get this working on my Diamond
Thx !!
-Dennis...
Outlook anywhere (feature of exchange 2007) is the new name for RPC over HTTPS (exchange 2003) which is how microsoft outlook for a PC desktop connects and syncs with an exchange server.
The PDA equivalent is pushmail, which works a treat !
Runners.dk said:
Anybody knows how to get this working on my Diamond
Thx !!
-Dennis...
Click to expand...
Click to collapse
Go to activesync (on the Diamond, not your desktop). You likely get something saying you want to synchronize with Exchange server, otherwise look in the menu's.
Fill in the details. Remember that if the Outlook webaddress is like ht*ps://exchange.mydomain.com/OWA fill in only exchange.mydomain.com
Be correct if SSL is used etc and fill in other account details.
Be sure a wifi or GPRS/G3 connection is active. Select synchronize. Most likely you get a message saying that the Exchange server must set a security setting on your device. Allow it and it strats synchronizing with Outlook Anywhere.
Quite easy to setup.
You can also set it up via ActiveSync or Windows Mobile Device Center on your PC. Select there to synchronize with Exchange server instead of your PC.
Hi *,
I installed the latest 1.93 rom, german, onto my diamond. Unfortunately,
now the direct push functionality does not function anymore. I installed
the CA certificate, configured the server and switched on WLAN.
When launching Active Sync, it will sync with the server three times (!)
in a row and then show "last synced on [...]". Mails being sent to my
inbox will onlypopup in outlook, not on the device unless manually sync'ed
via send/receive.
ROM 1.37 only synced once and then showed "connected to exchange".
Mails being sent to my inbox will popup on the device and then on the
outlook running pc.
can anyone confirm that or perhaps offer a solution?
Did a hardreset without any luck. Since I dont need touchflo,
I'd revert to 1.37 if nothing can be done about active sync...
bye,
seven
Hi,
I´ve installed ROM "Diamond_bElite_Premium_0.97_fixed_040C_by_bepe"
everything works fine, except that I am not able to activate microsoft direct push. It´s grey in the communication manager and can not be enabled.
Do I have to activate this on a different way?
please help.
HTC Touch diamond
Push works just fine. Im connected to my exchange server over the air and everything works via activesync as normal
mcseven said:
Hi *,
I installed the latest 1.93 rom, german, onto my diamond. Unfortunately,
now the direct push functionality does not function anymore. I installed
the CA certificate, configured the server and switched on WLAN.
When launching Active Sync, it will sync with the server three times (!)
in a row and then show "last synced on [...]". Mails being sent to my
inbox will onlypopup in outlook, not on the device unless manually sync'ed
via send/receive.
ROM 1.37 only synced once and then showed "connected to exchange".
Mails being sent to my inbox will popup on the device and then on the
outlook running pc.
can anyone confirm that or perhaps offer a solution?
Did a hardreset without any luck. Since I dont need touchflo,
I'd revert to 1.37 if nothing can be done about active sync...
bye,
seven
Click to expand...
Click to collapse
I am having the same issue ... did you manage to sort it out?
Thanks