touchscreen not working anymore :( - PDA2, XDA IIi, 2020i General

hi there
as of yesterday i accidentally dropped a jack splitter (like this one.. (click here) onto my pda2 from 1 meter..
at first i thought everything was okay
but then i realized that the touchscreen was not working.. the buttons are working..
though i hesitated that it'd never work again, after taking my imate apart and after i put it all together it worked for 10 mins.. then it stopped working again.. this morning it did the same, worked then stopped..
so my questions are:
1. can it be something other than the touchscreen? there is a small dent on the screen but the image on my today screen is displayed correctly..
2. if i really have to change the screen where would i buy 1?
i found this one but i want to have more options if there is
http://www.pdasmart.com/pdaphonexdaii.htm
thanks...

bump

Touchscreens are replaceable but make sure you buy the correct one, as the screen in Alpine is only one of 2 that could possibly have been fitted in Himalayas i.e a touchscreen for an xda2 is not guarenteed to be compatible with the LCD you have.
Depending on LCM, you could look into a repair of the exisiting digitiser, is the screen marked in any way where the item hit it?
Richard
p.s don't bump so quickly - do your research more thoroughly - you're not the first person to suffer this problem...

yes there is a small dent on the screen
i know i searched the forum but maybe i'm searching with wrong terms.. not much came up.
i don't know any other websites than the pdasmart.....

XtremeMaC said:
yes there is a small dent on the screen
.....
Click to expand...
Click to collapse
Then you need a new digitiser, the gap between the touchpanel and glass in the digitiser is reduced where the dent is, so the resistance properties of the digitiser have changed at that point i.e it will think you are always touching that spot. You could remove the plastic overlay, heat it gently and try and bend it back / flatten it but I've tried and never managed to do it
Most places only sell the entire LCD / touchscreen assembly, cheapest I can get for an alpine is about $140 USD for the lot, perhaps check ebay for a unit with a broken LCD?
Richard

Related

Touchscreen just stopped working??

I was tapping away happily on my little used XDA2i and suddenly the touchscreen stopped working. There is no damage to it and I tried to soft and hard reset and nothing works.
Now I am at the opening screen after hard reset and it looks like the touchscreen is kippered.
Any ideas of a cheap mending solution?
Just to clarify - the display works fine it just doesnt respond to touch.
bushako
dude...i think the connectors must have gotten out of place from the motherboard...a simple solution is to go and hand it over 2 da nearest phone repair shop and i doubt it would be cheap so just find a way to open the pda(which is very very very simple and easy) and i have done that a hundred times and the xda2i still works perfectly..one of da reason why i love it soooo much,lol...anyways...the connectors are visible ones you get to open the back panel and see for yourself...
I have just got an XDA 2i. i got it very cheap in a not working state and the problem was as you described. The machine would power up but not accept input from the touch screen. I disassembled it, cleaned it up and rebuilt it and it now works fine. I assumed it was the connector for the touch screen. The job was quite simple but i am fairly technically competent. A replacement screen can be found on Ebay for as little as £14 GBP.
Ok, I have had this to pieces and also dismantled the screen to see what the problem might be, gave everything a wiggle and then rebuilt the machine.
Touchscreen still not working though the LCD still seems fine and so i am assuming that I haven't broken it.
Not sure what to do next as I cant find any XDA 2i touchscreens on fleabay. Anyone had exactly this problem and replaced only the touchscreen (not the LCD too) and could give me some tips. I couldnt see how to replace just the touchscreen ie where it would connect to the mainboard. Also - Stev - when you said you cleaned it - do you mean you actually cleaned the touchscreen part or the machine generally.
Thanks
Touch screen problem with no alignment
Have got 2 Qtek 2020i with defective touchscreens.After hard reset they get to the "align screen" image, and the PDA responds to the touch by moving the cursor between the 5 adjustment points - but alignment seemingly never occurs, as I can continue forever.I guess the touch screen in itself got misaligned - anyone with experience in this ? .I found replacement touch screens from Hong Kong for as little as $6.99/pc, and $2,50 for shipment to Denmark.
I have bought a replacement touchscreen from ebay, however it looks like it needs soldering at the back and the ribbon on the screen is a different layout. Anyone have any idea what to connect and to where?
Does anyone know whether the touch panel from XDA II will be able to fix to XDA IIi ? I am having problem with my XDA IIi(Alpine) it seems the touchscreen is not responsive. I have already tried opening the Alpine check the connectors it seems to be okay so i am suspecting the touch screen is the fault. I have found this website http://mobile.brando.com.hk/TouchScreenO2xdaII.php selling the replacement touchscreen but it stated there XDA II. Will it be a match for Xda IIi? Will it be easy to fix? Anyone with experience please help. Thanks.
I bought one on ebay for £12.98 that said XDA 2i and it looks like the one in your picture, which I dont think is the right one - I reckon that is the XDA 2 one version. I phoned the company I bought it from, in London and they said if I send the whole lot to them they will fit the new screen for £20 more which seems fair enough. That would mean the touchscreen fitted for £32 - a lot less than the £80-100 I've seen elsewhere.

TyTN II Screen Broken.... sort of

Hi All
Spent awhile searching the forums (and the web) but couldn't find any relevant answers -- so here goes & apologies if it has been up before...
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Could a few raindrops do this?
I have a Hermes/TyTN 'lying around', anyone know if the screens are the same/compatible, was about to start searching for part numbers etc. but thought I'd ask the question anyway.
Any help, answers, pointers or links would be appreciated.
TIA
You could always buy a new touch screen.
I saw one at dealextreme.com for 4.99 , probably not the best quality but you can always give it a try for that price
sku.14919
cnn.cn also has the part , but only in combo with the actual lcd screen.
Thanks RacerII -- will check it out..
Had a similar issue with the touch screen dying after an os crash the other night n thought it was dead. Did a hard reset and reflashed and everything worked just fine. Try the hard reset and reflash first before you think about any repair options
@kaalgoosy
Thanks for the reply -- did a hard reset as you suggested, no change -- about to try a reflash -- currently using L26's B1 ROM, have dl'd B4 and will give that a whirl -- only problem seems to be I have to bypass the Welcome/Screen Alignment section (no touchscreen!) and Activesync seems to be lacking/missing/not working -- so can only try the SD method -- just reading up on that now
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
no few drops of rain wont cause that damage...
most new PDAs and new gadgets in general including cams, portable ps... etc has a elements of water resistant+shock resistant and even an anti-magnetic field absorbtion (or something like) to reduce interference with other devices...
blackfoot said:
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
there must be another reason cuz first sign of water damage will be blurry display..
blackfoot said:
the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
get your phone inspected by a professional technician especially if under warranty (dont tell them it was affected by rain drops.. they wont know) it might not be a very fair thing to say but again who said life is fair
blackfoot said:
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
Click to expand...
Click to collapse
Have you got a web address for the London supplier? I think my screen may be on the way out.
Good luck with the replacement.
@jahrami -- was using the Kaiser's camera to take some photos for my daughter, it started raining while I was taking the last couple. 15-20 drops or so (as I said). Dabbed this off with kitchen roll, put the phone away. Got home a little later, tried to use the phone, no touch -- played around, soft reset etc etc, but nothing.
The rain is the only thing that has happened to it -- the display is perfect, phone itself works perfectly, have hard-reset, reflashed ROM, still no touch control... and while in theory I agree with you that a few drops of rain _shouldn't_ cause this sort of damage, it seems it has. Checked the water damage strip behind the battery, it's white, assume this goes pink/blue or WHY when exposed to real amounts of water.
Sadly, warranty is out (by 1 month) & the local phone shops want £40 to strip it and look... £32 for a screen? I'll do it myself -- if it doesn't fix it, back to the Eten M700...
@ach2 -- tried to put a complete & direct link to the item, message box wouldn't accept it (very long url). This company sells on ebay too, slightly cheaper (27.99 +p&p) and under various other site names, feedback is positive and screens are new. Can't comment on the company personally, unless you wait for a week. Thanks for the good wishes, will probably need them.
http://www.sparepartsformobiles.com search for Kaiser LCD replacement.
OP:
Before you buy anything for 27 quid: Note that there are 2 elements to that screen, as was mentioned (but maybe not quite clear) in post 2. There is the actual screen, which is a liquid crystal screen with thin film transistors with a glass plate on top, but on top of that is a digitizer. The digitizer is literally 2 sheets of slightly conductive plastic put together to assess where the stylus (or your finger) is currently touching it.
The digitizer shouldn't cost you more than about 5-10 quid. The full screen is going to cost you about 30 quid. You definitely don't need a new screen.
I've replaced 2 digitizers and 1 full screen on my HTC magician (I'm very good at smashing it into things) and after I broke it again, I bought a used HTC tilt cause I felt that an upgrade was in order. I ordered the digitizers for the magician and the screens from a generic eBay store in Hong Kong, it arrived the US (Boston) after about 2 weeks, I would expect Old Blighty to be similar.
Greetings from "New" England.
lncdoc
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
i will agree with such a temporarily fix, use a combination of virtual mouse
and voice commander and hotkeys shortcuts to navigate through your phone
look for second hand screen, there must be some around dude
EGMine said:
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
Click to expand...
Click to collapse
blackfoot said:
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option
Click to expand...
Click to collapse
@incdoc -- Greetings to you too, cousin -- yes I do realise the screen has a separate digitiser (see quote above from earlier post), and in fact, the same supplier has digitisers for £8 but after reading about the difficulties of separating the digitiser from the LCD thought I would save time, effort and money by replacing the LCD in its entirety. I can always play with the older one afterwards, and if I successfully split them will get a touch screen and keep the thing as a spare, which seems like a good idea, as there are now several more posts regarding the same or similar issues to mine, just within the last few days.
Are you suggesting that separation _isn't_ difficult?
@EGMine -- have to say that I haven't heard of VirtuaMouse One-Hand, will look it up -- thanks for the suggestion.
Jahrami -- thanks for the suggestion, about to check VirtuaMouse and completely forgot about Voice Commander, just changed my ROM to L26's B4, (after fault developed) so haven't set the phone up, yet -- but definitely will set up some voice tags.
Big thank you (for telling me something I should have thought of myself -- age really is a bummer!)
Edit** Dl'd trial of VirtuaMouse, good idea -- hard work! Combination of Voice Tags and scroll wheel much better. Eten M700 back in cupboard. ;-))
Dammit, dammit and dammit!
In the interest of rounding things off -- thought I'd post this to (almost) end my (little) epic.
Bought a replacement screen from the source listed above, £32, web price was lower with free shipping, but phoned the order through to get a quicker delivery. Arrived the next day, exactly as ordered. (Bravo!) No tools included, but I have some anyway.
Used Mike Channons guide to replacement (no mention of the sticky keyboard hinge 'finisher' anywhere BTW), all went as planned. Total time to replace about 1hr 15mins. (Not rushing)
Screen kicked in, onto alignment and yippee! -- touch working again!
Knew I shouldn't have had that celebratory cup of tea! -- put SIM in, followed by SD card, phone no longer recognises the SIM. Bu**er!
Stripped the phone again (impressed myself, took less than 10 minutes), checked to see if the SIM ribbon had popped off -- seemed ok, but popped it and reseated it anyway. Reassembled the phone, popped in the SIM -- Bu**er again.
Stripped the phone again (4 minutes -- not bad eh?), checked the SIM connection to the keypad PCB and 2 of the contacts in the socket look slightly mangled.
At this point now I'm wishing I'd gone for the £70 repair option, it's 20 to 1 in the morning (12:40 am to you), the eyes are a little fuzzy and I (once again) have a TyTNII 'kit' in front of me.
Oh well, there's always tomorrow -- now where did I put my Eten M700?
EDIT** Forgot to add a request, if anyone has a TyTNII in bits and wants to sell the keypad PCB, leave info or PM. Thanks.
EDIT 2** Oh well, seems like I _have_ kiboshed the SIM socket on the keypad PCB -- so hoping someone has one (keypad PCB or TyTNII) lying around will sell for bits?

Touch Screen & Reset Button Problems after Wetness

Hi folks,
I have accidentally made the horrible mistake of letting my HTC TyTn II sit in a small puddle of water over night. That'll teach me for keeping my phone and glasss of water right next to each other on my nightstand.
Anyhow... It actually still works, which suprised me. However, 2 elements are not working. Specifically:
Touch Screen is not working. The LCD DOES display the image just fine, it just does not respond any longer to TOUCH.
The reset button seems to be completely non-functional.
After I got over the initial "oh &$*!" moment, I did some searching here and about for answers. I found some references to just replacing the digitizer, which I can get quite cheap on ebay. However, I also read that it might be a mainboard problem, in which case I might as well just replace it.
So, thoughts?
Also, here is the eBay auctions I was looking into. They seem reasonable? (if I decide to go that route)
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=180321388542
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=270298172628
Thank you much for the couple moments of your time.
Also, in case anyone is interested, here is an interesting link with disassembly photos of the TyTn II. http://www.pdacenter.ru/razborka/razbor_htc_kaiser

Proximity Sensor issue after screen change

So after 1 month I cracked the screen on the G4.
I replaced the screen which was super easy luckily. Now having an issue with the screen re-locking when in low light. Also double tap to wake doesn't work however, double tap to sleep works.
Also, when you hit dial on a call or answer a call the screen automatically goes black and you cannot wake until someone hangs up.
Ive searched and seen the issue some people have tried apps to fix this but ive tried everything without success. What gives? When running a phone sensor app, the proximity always reads "Near."
Any Ideas???!!!
gs00000 said:
So after 1 month I cracked the screen on the G4.
I replaced the screen which was super easy luckily. Now having an issue with the screen re-locking when in low light. Also double tap to wake doesn't work however, double tap to sleep works.
Also, when you hit dial on a call or answer a call the screen automatically goes black and you cannot wake until someone hangs up.
Ive searched and seen the issue some people have tried apps to fix this but ive tried everything without success. What gives? When running a phone sensor app, the proximity always reads "Near."
Any Ideas???!!!
Click to expand...
Click to collapse
I put a glass screen protector on which covered the proximity sensor and I got the same issues. I'm just waiting for something to get rid of the proximity sensor altogether.
hphan said:
I put a glass screen protector on which covered the proximity sensor and I got the same issues. I'm just waiting for something to get rid of the proximity sensor altogether.
Click to expand...
Click to collapse
I just received my yootech screen protector and that solved all my issues. The sensor on these things are really sensitive.
Sent from my LG-H811 using XDA Free mobile app
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Thanks a ton!!!!!
mhozlock said:
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Click to expand...
Click to collapse
:good:
It worked. This little sucker made the prox sensor to be as 'near' all the time. so calls or knock code were not working.
Rechecked the original frame and removed the prox assembly you mentioned, two other rubber fillers and the ear piece grill.
Worked like a charm.
Thanks a ton. Have attached a pic for users still looking for a solution.
Sud
Dude you are the man! I also replaced my own screen (was almost too easy) but missed this little rubber piece. I scoured the internet and tried everything else, but this ACTUALLY fixed it. Thanks a million!!!
To everyone else still having screen issues: it is a known problem and apparently there are several solutions out there. Most likely you need to do one or more of the following: get your finger off the sensor, re-calibrate it (type 277634#*# in phone dialer. Note: I actually did not have this specific calibration setting on my g4, but others do), software update (probably not), hard reset your phone, or replace your proximity sensor (download one of the apps out there first and run a test).
If non of that works you probably need a new phone XD
Update: You will need the 2 other rubber pieces (mentioned above) for your microphones, otherwise everyone will complain about how you sound on the other end.
You sir are a legend !
This work perfect for me. This should be made a top post as it has just saved me countless time and money.
Hope you have a merry Xmas
Thank you thank you thank you!!!
So tired of trying to figure out 'how to ask' the right question for this issue! Came across this thread and fortunately DID NOT throw out the old screen/digitizer after I replaced with OEM new unit but there were NO instructions regarding this little rubber piece! Couldn't upload the picture but it's EXACTLY like your pic! Thanks again for sharing! I'm fixed!!!
geekMeOutPlease said:
Dude you are the man! I also replaced my own screen (was almost too easy) but missed this little rubber piece. I scoured the internet and tried everything else, but this ACTUALLY fixed it. Thanks a million!!!
To everyone else still having screen issues: it is a known problem and apparently there are several solutions out there. Most likely you need to do one or more of the following: get your finger off the sensor, re-calibrate it (type 277634#*# in phone dialer. Note: I actually did not have this specific calibration setting on my g4, but others do), software update (probably not), hard reset your phone, or replace your proximity sensor (download one of the apps out there first and run a test).
If non of that works you probably need a new phone XD
Update: You will need the 2 other rubber pieces (mentioned above) for your microphones, otherwise everyone will complain about how you sound on the other end.
Click to expand...
Click to collapse
Just finished an LG G4 replacement. Had the same issue and the same fix listed above. Pop the little rubber seating out and into the new screen, works like a charm.
Just cracked my screen..
Where can I find the OEM replacement screen from reliable sources?
blakechan said:
Just cracked my screen..
Where can I find the OEM replacement screen from reliable sources?
Click to expand...
Click to collapse
Try Etradesupply, I bought from them before, part came in good quality though it cost higher than ebay and Amazon, no complaints. http://www.etradesupply.com/lg-g4-vs986-lcd-assembly-with-frame-no-small-parts-black.html
Thank you resolved my issue
---------- Post added at 11:57 PM ---------- Previous post was at 11:49 PM ----------
blakechan said:
Just cracked my screen..
Where can I find the OEM replacement screen from reliable sources?
Click to expand...
Click to collapse
I just replacement my screen from fixez.com,
very important make sure you save the rubber from the proximity sensor and install it on the new display
I kinda threw my old screen away... Anyone knows if I can find a new little rubber piece (whatever it is) and if so, where? Thanks a lot!
sud_ran said:
:good:
It worked. This little sucker made the prox sensor to be as 'near' all the time. so calls or knock code were not working.
Rechecked the original frame and removed the prox assembly you mentioned, two other rubber fillers and the ear piece grill.
Worked like a charm.
Thanks a ton. Have attached a pic for users still looking for a solution.
Sud
Click to expand...
Click to collapse
Thanks your for your post - Saved my G4 after replacing my cracked LCD at repair shop that failed to transfer that little rubber piece.
I went back the shop and asked for the my old cracked screen, opened up my phone and put the little piece and phone works like a charm!
Thanks a million for the post and photo!!!!!!!!!!!!!!!:good::good:
For those who lost the rubber
hello guys. I have the H818P LG G4 model and when buying the screen I thought I must buy a dual-sim compatible frame (but now I think that even other screen models work. I didn't notice any difference when I disassembled the phone - but never tried). long story short, I had to send my phone to Iraq to find a compatible screen replacement and I received it back without the little rubber, with all the problems above. I had to improvise until I get my old frame back.
I tried all the apps but none of them worked. Your phone needs to be rooted to disable the proximity sensor, which is extremely risky on LG G4 (and especially on my model) as they don't get proper focus. you also need to downgrade to lollipop if you upgraded your android version to marshmallow. it is quiet complicated.
I read a solution suggesting to put a little piece of foil paper in front of the sensor to reflect the light back to it. It's easier and surprisingly less risky than messing with the software. I'm going to disassemble my phone and try it now.
update: the role of the aluminium foil is not to reflect light, but to obstruct it. the sensor is composed of two compounds: infrared emitter and light detector. the infrared shouldn't reach the light detector if you want the proximity sensor to remain off. After a couple of tries, I used a small piece of duct tape to cover them both. Works fine. side effect: automatic luminosity thinks it's always dark. I didn't bother dissembling my phone again to uncover the light sensor as I don't use automatic luminosity that much and that I'm going to get the rubber within two weeks.
This works. Perfect solution. Had the same problem after a screen replacement
Awesome!
[email protected] said:
Thanks your for your post - Saved my G4 after replacing my cracked LCD at repair shop that failed to transfer that little rubber piece.
I went back the shop and asked for the my old cracked screen, opened up my phone and put the little piece and phone works like a charm!
Thanks a million for the post and photo!!!!!!!!!!!!!!!:good::good:
Click to expand...
Click to collapse
Glad it helped. Enjoy.
I got rid of my G4 after that bootloop auto shut off issue and bought a N6P.
Just restored G4 yesterday with the new method turning off the big cores. Its one of the best phones i had, wish i could get the motherboard fixed under warranty..
Unfortunately i moved out of USA so can't do that anymore.
Thanks a Million!!!! Mhozlock's fix and sud_ran's pictures saved my day! Thought I had somehow ****ed up my girl's phone's proximity sensor when I replaced the screen! Thanks!
mhozlock said:
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Click to expand...
Click to collapse
You just saved my life
Thank you for the tipp. Now the proximity sensor is working again!
mhozlock said:
I may have the answer for you hopefully you didn't trash the original screen.
I was having the same issue as you so I went back and throughly examined the original front assembly and found that there is a rubber spacer with two small holes in it that sits down in the hole where the proximity sensor goes. This rubber piece was not on the OEM replacement screen assembly that I had purchased. After pulling this piece out of the original screen and putting it in my new replacement screen the problem stopped. Phone now works like new again!!! Hopefully this solves your problem also.
Click to expand...
Click to collapse
sud_ran said:
:good:
It worked. This little sucker made the prox sensor to be as 'near' all the time. so calls or knock code were not working.
Rechecked the original frame and removed the prox assembly you mentioned, two other rubber fillers and the ear piece grill.
Worked like a charm.
Thanks a ton. Have attached a pic for users still looking for a solution.
Sud
Click to expand...
Click to collapse
Thank you! This must be the problem. I'm guessing that's why the phone speaker has gone super quiet too – I must have lost the gasket for that as well. Wish these gaskets were mentioned in the tear down video I followed (https://www.youtube.com/watch?v=iS02J12I1MU), or that I'd been careful enough to notice the damn things. Unfortunately, I chucked the old frame last week so I can't cannibalize it now
If you end up in my situation there seems to be three options:
1) Buy a broken spares-or-repairs G4 on Ebay and cannibalize it. There are a few out there but they tend to be kinda pricey (£40+) for a broken phone
2) Buy a spare part. The G4 prox sensor gasket number is MBL66397801. Some parts retailers list it but none have it in stock currently (Sep 2016)
3) Try making your own by poking holes in a bit of tape: https://www.youtube.com/watch?v=ZzbznNb-aXM I'm gonna give this a go tonight... wish me luck!

Screen Flickering

Hey guys
I have a very strange problem with my Huawei P10
About 2 weeks ago, I noticed that two purple horizontal stripes are appearing in a 3-4sec sequence
Normally, I would immediately ask for a repair, but there's a thing which persecutes me: it only happens when I don't touch the screen for longer than 3-4sec
When there's a continuous contact with the screen (e.g when writing a message) nothing happens, everything is fine and dandy, but whenever I leave the screen for itself for 3 or more seconds (e.g when watching a movie), the stripes start to appear every few seconds, and continue until the screen goes dark or until I touch it again, but after touching it it still takes only a few seconds for the stripes to sequentially flicker again
Here's what I've tried so far (no result):
- safe mode
- factory reset
- cache partition wiping
- cord input deep clean
What may be the reason?
Hey.
It's 100% a board or Display issue. send it for repairs. but i believe maybe you've dropped ur phone. Anyways Huawei knows better.
Erfan_rv said:
Hey.
It's 100% a board or Display issue. send it for repairs. but i believe maybe you've dropped ur phone. Anyways Huawei knows better.
Click to expand...
Click to collapse
It's quite complicated
I once dropped it, but even after that, the previous LCD worked fine, there were no errors other than broken glass, so I guess we could exclude a board issue and lean toward your second option, as now that the LCD has been replaced, the fault occurs
What's more, I noticed that if I press the Home Key, and then put my finger in the bottom right corner and hold it, I can still use the whole LCD space without the flickering (I need to press the Home Key first so that it works after I hold my finger in the corner)
It's like the LCD needs to be in contact with your finger all the time to avoid that, which has led me to an idea: would a tempered glass solve that maybe?
fengels said:
It's quite complicated
I once dropped it, but even after that, the previous LCD worked fine, there were no errors other than broken glass, so I guess we could exclude a board issue and lean toward your second option, as now that the LCD has been replaced, the fault occurs
What's more, I noticed that if I press the Home Key, and then put my finger in the bottom right corner and hold it, I can still use the whole LCD space without the flickering (I need to press the Home Key first so that it works after I hold my finger in the corner)
It's like the LCD needs to be in contact with your finger all the time to avoid that, which has led me to an idea: would a tempered glass solve that maybe?
Click to expand...
Click to collapse
I can't really answer for sure but i believe if there's a Huawei service center in your city and you try to fix ur broken huawei, your wasting your time. Whatever solution u apply on ur phone its just gonna be temporary since u hide your problem and not solved it.
Erfan_rv said:
I can't really answer for sure but i believe if there's a Huawei service center in your city and you try to fix ur broken huawei, your wasting your time. Whatever solution u apply on ur phone its just gonna be temporary since u hide your problem and not solved it.
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I still think (or should I say believe ) that there's a solution which doesn't involve another screen replacement
As for your "temporary solution" mention, I guess if I found one, it wouldn't be temporary, since the fault doesn't progress, it's been the same for a month or so when it first occured, which gives me another reason not to replace the screen and keep looking for other possibilities
I don't need a Huawei service center, I can replace the LCD myself (didn't do that the first time though), but it still involves spending money, whereas I've been looking for unpaid solutions the whole time; getting a new LCD is an extremity
fengels said:
I still think (or should I say believe ) that there's a solution which doesn't involve another screen replacement
As for your "temporary solution" mention, I guess if I found one, it wouldn't be temporary, since the fault doesn't progress, it's been the same for a month or so when it first occured, which gives me another reason not to replace the screen and keep looking for other possibilities
I don't need a Huawei service center, I can replace the LCD myself (didn't do that the first time though), but it still involves spending money, whereas I've been looking for unpaid solutions the whole time; getting a new LCD is an extremity
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You can ask them to diagnose it and tell you about problem noone makes you pay for a lcd. And after reading your message over and over (And since i repair TVs and everything with electronics inside) i think it also can be your touch or display controller ic. Mostly it could be from touch ic since screen works fine while its in touch with something. But someone has to try your lcd or mb on a healthy one to make sure. which you can't do nothing like that. or do you?
@fengels did You bought original lcd, where can I buy it in good price?
I know this problem from older galaxy series like s5. The fix for this most of the time was disable auto brightness or higher the brightness on auto brightness. Don't know if this is the same problem, but it could be a try. Also don't know which cause this strange problem. Hope it can help you
Syco2oo5 said:
I know this problem from older galaxy series like s5. The fix for this most of the time was disable auto brightness or higher the brightness on auto brightness. Don't know if this is the same problem, but it could be a try. Also don't know which cause this strange problem. Hope it can help you
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No, it's a different problem, in the galaxy series the whole screen would flicker, whereas in my P10 it's only 2 horizontal stripes appearing in a 4-5 sec sequence whenever I leave the screen untouched for longer than 5sec
Playing around with the brightness doesn't solve that unfortunately, actually no in-device settings do, as I've tried almost every single option which is screen-related, like switching the eye comfort mode on, but still no result
The main reason why I'm still looking for an unpaid solution is that apart from this one error, the phone is like brand new, everything works fine
ok, so if I understad the problem shows up after you replaced the LCD display? So do you really think is more software related than hardware? I personally would send it to diagnose and repair.
DallasCZ said:
ok, so if I understad the problem shows up after you replaced the LCD display? So do you really think is more software related than hardware? I personally would send it to diagnose and repair.
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The thing is it didn't show up immediately, I had used the phone for some time with no errors before it first occured
Also, since the new LCD was set, I haven't done any physical damage to it, I've never dropped or sunk the phone
Since you guys mostly advise me to send it, I guess that's what I will have to do
fengels said:
The thing is it didn't show up immediately, I had used the phone for some time with no errors before it first occured
Also, since the new LCD was set, I haven't done any physical damage to it, I've never dropped or sunk the phone
Since you guys mostly advise me to send it, I guess that's what I will have to do
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While you were replacing screen, did you turn your device off and disconnect the battery? and i think cleaning all cables coming from LCD and related sockets on motherboard can help. Use thinner or alcohol and if you wanna use thinner be careful so it wouldn't touch anything except golden contacts. Thinner is dangerous and affects ur phone color and plastic parts.
Erfan_rv said:
While you were replacing screen, did you turn your device off and disconnect the battery? and i think cleaning all cables coming from LCD and related sockets on motherboard can help. Use thinner or alcohol and if you wanna use thinner be careful so it wouldn't touch anything except golden contacts. Thinner is dangerous and affects ur phone color and plastic parts.
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I did turn the device off, but I didn't take the battery off, since it's strongly glued to the phone's body, and I didn't want to damage it
Anyway, could not taking the battery off really be the reason?
As for cleaning, I did it by simply blowing out all the potential dirt, I'm inexperienced in thinner and alcohol cleaning
fengels said:
I did turn the device off, but I didn't take the battery off, since it's strongly glued to the phone's body, and I didn't want to damage it
Anyway, could not taking the battery off really be the reason?
As for cleaning, I did it by simply blowing out all the potential dirt, I'm inexperienced in thinner and alcohol cleaning
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I am not sure butbon some phones it damages screen. I've seen this on laptops. But anyways its done. Open ur phone and use alcohol. put 2 drops of alcohol on each socket and flat cable connectors and brush it with a soft brush. u don't want to bent any golden contact. It's last thing u can do to fix it without paying for hardware related stuff.
Erfan_rv said:
I am not sure butbon some phones it damages screen. I've seen this on laptops. But anyways its done. Open ur phone and use alcohol. put 2 drops of alcohol on each socket and flat cable connectors and brush it with a soft brush. u don't want to bent any golden contact. It's last thing u can do to fix it without paying for hardware related stuff.
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Well, will definitely try it then, but what alcohol? Does it need to be something specific?
fengels said:
Well, will definitely try it then, but what alcohol? Does it need to be something specific?
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Just regular alcohol that drug stores sell. for using on injection. sorry my English is awful.

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