:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
I added one appointment to my calendar today (a repeating event). Now, ActiveSync hangs on "processing" for this app only. If I deselect Calendar in my phone's ActiveSync program, everything else syncs just fine.
I tried deleting that appointment to no avail (it did make it over to Outlook on the PC, so I deleted it there too). I even did a hard reset and restored from a sprite backup I had from earlier: same thing.
I found that I had this same problem when I switched over from PalmOS to WM6, so I purged my last few years of old appointments and was eventually successful. I do sync on two PC's (I won't be at my office PC until tomorrow, so I can't say what will happen there).
Any suggestions?
ActiveSync and Calendar
I'm having the same problem. WM 6.0 and 6.1 would sync fine, but now I'm using jjblaster3's build 28005 (full) 6.5 ROM, I'm getting this infinite 'processing'.
I've reflashed, re-installed ActiveSync, even checked my firewall though I knew it was fine. I had imported all my Facebook friends' birthdays into Outlook (i.e. lots of recurring appts). I have since removed them in Outlook, and still getting the same issue...
tinderbox said:
I'm having the same problem. WM 6.0 and 6.1 would sync fine, but now I'm using jjblaster3's build 28005 (full) 6.5 ROM, I'm getting this infinite 'processing'.
I've reflashed, re-installed ActiveSync, even checked my firewall though I knew it was fine. I had imported all my Facebook friends' birthdays into Outlook (i.e. lots of recurring appts). I have since removed them in Outlook, and still getting the same issue...
Click to expand...
Click to collapse
Did the "Enable Faster Synchronization" box in the USB to PC configuration get rechecked (it should be unchecked) when you reflashed?
Don't know if this is of any use.....I also have seen this happen numerous times that Active Sync gets jammed and won't download/sync properly.
I usually Press and Hold on the server icon (Menu - Options) and when the menu pops up I select Remove. Close A/S and reopen, tap on configure server and reset ActiveSync up again.
Sorry if this is different to your set up. This is what I have to do if A/S jams. Regards.
Hi -- I'm running Vista Business' WMDC on my PC and WM 6.1's (ATT's unreleased, official WM6.1 ROM) ActiveSync on my Tilt. I have the sync set to replace the data on the device, but find that on occasion (mainly calendar items, but contacts, too) are being updated on my PC. Do I have the capability to fully control the direction of the sync? I want to sync only from the PC to the phone, not the phone to the PC, as any changes I make will be done at the PC.
With your phone connected via WMDC go to Mobile Device Settings>Manage a Partnership>PC Settings>choose the "If there is a conflict" dropdown menu and choose replace items on device,save.
Alemaker said:
With your phone connected via WMDC go to Mobile Device Settings>Manage a Partnership>PC Settings>choose the "If there is a conflict" dropdown menu and choose replace items on device,save.
Click to expand...
Click to collapse
That's exactly how I have it set, Alemaker. I've oftentimes dismissed a reminder (I set reminders days or weeks in advance and then change the reminder date as the time/date gets closer) on my Tilt, only to find it also dismissed on my PC, not reminding me at all. Until I find a definite solution, I've gotten into the habit of not dismissing the reminders on the phone. I just want to prevent the phone from doing any updating to the PC.
o.k.
This forum is a great place for issues and you may want to try posting this in the MSFT PPC newsgroups also. they can be found at microsoft.public.pocketpc. I'm sure between here and there, someone has seen this or can offer a solution.
The above setting does just what it says, uses the action you choose in case of conflict i.e same item has been changed on both devices. ActiveSync doesn't have an option to act like you want, so unless there's a hack somewhere there's no way.
Hi to everybody.
This is my first post to this awesome forum. Without this forum and / or community, I think my HTC Diamond would be in the bin somewhere... but as we have this wonderful thing here I use it and with great feeling.
So my huge respect to everybody who have contributed their knowledge to public use.
BUT - as always when messing around with tweaks and firmware etc.. some bugs will occure.
at the momnet i have slight problem with reminders. I have surfed around net and this forum to find answer but no result so far.
many of the Diamond users have a problem, when reminder sounds dissapear whtn switching profiles. this is not the case at the moment.
when I create new appointment in my phone - i will get proper reminder sound with popup window describing event.
when appointment was created in Outlook and transfered to the phone via sync, I have no reminder sound, no popup window. only when I turn my phone screen active i can se open calendar - wich indicates that I have appointment coming.
when I edit this appointment (created in Outlook) in my phone, example - setting a new reminder time, there is no change in behaviour. still I get opened calendar and no reminder sound or popup calendar.
At the same time reminder in my Outlook in PC work just fine.
Im using Second today and SPB Diary for calendar app.
P.S. tried also omnisoft reminder fix:
http://forum.xda-developers.com/showthread.php?p=1272677
Any Ideas people?
Hard SPL 1.40 Olinex unsigned
Radio 1.09.25.23
Rom A.Z.T.O.R.
v2.03.401.2 WWE
check in outlook
i had this problem - with a silly solution. i checked my outlook calendar entry, and there i did not set reminder. if you are getting appointment from outlook, make sure you have set a reminder in outlook (like 15 mins before or 30 mins before). it will then work fine.
hope this solves.
gl!
thanks for the reply, unfortunately no help.
just created two apointments with different times.
Appointment A - created in outlook
Appointment B - created in phone.
synchronized.
Both appointments (A and B) show reminder (5 min) in outlook and in phone.
When reminder time occures:
Appointment A - no sound, When swiching phone screen on - calendar is open on screen.
Appointment B - reminder works just fine.
I had another test with Tasks:
created two taks and synced with outlook.
Task created in Outlook - Outlook reminder ok. Phone reminder ok.
Task created in Phone - Outlook reminder ok. Phone reminder ok.
so with tasks its good.
What version of Outlook and Windows?
Davey101 said:
What version of Outlook and Windows?
Click to expand...
Click to collapse
Windows XP SP3
MS outlook 07 SP1
Hi again,
Now I decided to try maybe something went wrong with installations and reinstalled everything again in my phone starting from Hard SPL. Cleared and formatted Storage. Still the same problem.
Although there is another isssue that might be connected with this mess.
BTW - Im using Funambol client (tried different versions) to sync calendar with outlook. I have done this a long time now and never before had this kind of reminder problems.
The issue Im talking about is - there is no way I can sync calendar or tasks with MS ActiveSync. It just freezes on "looking of changes". Other things sync fine - contacts and rest of the data in different programs (MS money, SPB wallet etc...). Reinstalled Activesync on PC, compacted outlook file, restored calendar from server. Calendar sync with cable still hangs, with Funambol the outlook syncs like a charm.
Today after installing everything, I tried the calendar sync after each component installation no luck. Even tried change data type when syncing (vCalendar, SIF).
Would the next step is to try different ROMs?
I would suggest that the next step is to reinstall outlook on your pc. Or, as a minimum, start again with a brand new outlook pst file and try to get activesync working. If you get it working you can then copy your data from the old file to the new one.
did following:
uninstalled A.Z.T.O.R ROM and installed XBMOD v2.00 instead, additionally XBMOD manila 1.8.1. fix.
now Active sync works fine. Even calendar with reminders. This is for cable sync.
Funambol site is having some maintenance, so I can´t test it for now. when its up again, I will post result here.
so I believe I narrowed it down:
IT MUST BE FUNAMBOL ISSUE.
as I reinstalled everything that can be installed and tried lot of different possibilities I concluded that is must be funambol that messes things up:
1. change of ROM doesnt help
2. change of Manila doesnt help
3. using standard or modified Roms makes no differents
4. reminders synced with Active Sync via Cable works fine on both: PC and Phone
5. reminder for Tasks synced via funambol works fine
6. calendar reminder created in Phone, synced to outlook via funambol works fine on both: PC and Phone.
7. calendar reminder created in outlook and synced to phone via funambol doesn't work - only calendar pops open when there is reminder time.
8. when syncing, tried SIF and vCard. no difference.
And this is too bad. I was so happy with funambol.
I have a problems with the Birthdays and Anniversary dates being changed by 1 day, always the day before what I put in. If I put 01/27/06 as a birthday on a contact, sometime over the next day, it will change to 01/26/06. Has anyone else had this problem and how did you fix it.
Thanks
Andy
does anyone else have this problem?
Yes. I do.
To further clarify:
Birthdate and anniversary reminders show up correctly on the WinMo Calendar.
However
If you go to Start > Contacts choose a familiar contact and click on it. Scroll all the way to the bottom. The birthdate and anniversary date for that contact are listed INCORRECTLY as one day earlier than the correct date.
The correct birthdates and anniversary dates continue to show up correctly as calendar reminders on the WinMo device. They also remain correct on the synched PC's Calendar AND Contact Items.
It's only the individual contact card on the Windows Mobile Device that has the birthdates and anniversaries incorrectly one day early.
I suspect there are a number of people with this problem who have not yet investigated it.
In getting to the core of the problem and trying to help out, I can say I am running Device- Tytan II based, USA, AT&T Tilt / 8925 / Kaiser. HyperDragon III December 25th ROM. PC Is Vista 32 bit Ultimate SP1 with all MS Office Updates and with the 8-2007 Windows Mobile Device Center Update. MS Office Small Business 2007.
Will be working next few days to forensically determine if caused by ROM, WMDC, Outlook 2007, infection / infiltration.
Any other members with similar situation, please post details and info!
NBP Pipsquack Bird said:
In getting to the core of the problem and trying to help out, I can say I am running Device- Tytan II based, USA, AT&T Tilt / 8925 / Kaiser. HyperDragon III December 25th ROM. PC Is Vista 32 bit Ultimate SP1 with all MS Office Updates and with the 8-2007 Windows Mobile Device Center Update. MS Office Small Business 2007.
Click to expand...
Click to collapse
My phone has the stock HTC ROM. It did the same thing when I had activesync on a XP machine and WMC on my current Vista PC. I've had the same problem with a 8525 as well. The only common part is contacts and MS Office.
It changes the dates on both, I don't use reminders on birthdays so I haven't seen that, but if the date is wrong, how can the reminder be right.
I hope you find something, thanks for the help.
Same here
I have an AT&T Fuze (HTC Touch Pro) with stock ROM. Syncing with Outlook 2007 with Business Contact Manager on a Vista Ultimate SP1 laptop. It appears that only the birthdays during Daylight Savings Time are off. All Microsoft updates have been installed.
It is indeed a DST bug.
And I've now seen it on a number of different phones / configurations.
Here is how I solved the problem.
YMMV
First be sure to back up your .pst files!
Downloaded this Microsoft DST patch
http://www.microsoft.com/downloads/...92-3142-4473-b435-b514e4b360a5&DisplayLang=en
Put the .cab on phone's micro SD card.
Powered up phone and synced it with WMDC.
Opened Outlook and deleted all contacts - i.e. moved all contacts to the Deleted Items Mail folder.
Waited while WMDC synced / removed all contacts from phone.
Disconntected phone from computer.
Went to phone's File Explorer and went into the Storage card and found the DST fix cab I downloaded to the card earlier.
Ran the DST fix .cab
Rebooted the phone.
Attached phone to computer and ran WMDC.
Opened Outlook
Went to Deleted Items email folder and one by one dragged each contact back to its original Contact Folder location.
When contacts were synced back and on phone again, birthdates and anniversary dates were showing correctly both on the computer and on the Windows Mobile Phone.
What a pain! Not sure that was the best or easiest way. Not sure if it will work for anyone else. Again be sure to back up your .pst file first in case anything goes wrong.
I'm convinced this problem is more widespread than most people are taking note of.
Because. Birthdates show up correct on Outlook / computer. Birthdate reminders show up correctly on the calendar of both Outlook and Windows Mobile phone. Which is more than enough for most people. Im betting in large part people dont scroll down individual contact cards on Windows Mobile phone and take note of the birthdate written on the contact card and notice it's one day off.
Now I just hope when we switch back to daylight savings time I dont have to go through some convoluted process all over again!