Related
Hello everybody,
First, sorry if I make mistakes I'm French.
My Diamond worked perfectly, until yesterday... Now it doesn't want to ring anymore when someone calls me. It vibrates, the screen turns on, but that's all. They're is absolutly no reason, since it is obviously not in "vibrating mode" (sorry I don't know how to say in english :s)
Please help me! What can I check (for example with phm registry editor)?
Many thanks.
In the TouchFlow 3D home screen "slide" to the Settings tab, the click on "Sound". At the bottom of the screen there is a volume control. It is probably set to "0" since you get no ring signal. Change it to 80% or something
jeah, ive got the same probs, just try it like said up there, or try softkeys on the left side or just suftreset
my probs had gone as i made a softreset
Thanks but I've already checked all settings. That's why I say there is no reason it doesn't ring.
I had a similar problem running one of the cooked roms, it was fine for a few days then all of a sudden it wouldnt ring. There was still sound when I played music etc just no audio for the ring, I checked all settings too. I ended up reflashing with a different rom which solved the problem.
Many thanks wilkewhaq.
My PC died 2 days ago, that's why I'm no longer able to flash my Diamond, so I have to buy a new one, and I'll flash it -_-
I flashed with belite 0.95 yesterday, it solved the issue, but today, it starts again.. -_-
Do you think it could work (more than one day...) with an other rom? I don't think it's due to my Diamond...
Thanks.
I had a similar problem. But I changed my ring tone and later on it is working. Perhaps check 'system volume' or 'Ring volume'.
Ok, so the vibration on my Kaiser just stopped working one day last week....it was just after I installed MSVC so I though it was a software issue.
I uninstalled MSVC, soft reset but that didn't work. I searched and searched on XDA but couldn't find a solution. I haven't done any registry tweaking to turn off flashing LED's and I've tried fiddling with the sounds & notifications settings.
In the end I did a hard reset and decided to flash a new ROM while at it - well, that didn't fix it either.....
I found a thread on the vibration motor connectors in the Hermes forum so even though I haven't dropped my phone, decided to dismantle it (again) to have a look. Thing is I don't know where the vibration motor is in the Kaiser so I was kind of checking anything that looked like a connector......after all that, vibration is still not working!!!!!
Is the motor in the screen (rather than the back of the phone)??? Has anyone got any ideas how I can fix this??
Any help would be much appreciated - I keep missing calls when I'm out and about - and at work since I normally keep my phone on vibrate
Rgds
Mic
You may have to Warranty Return the Bad Boy.
Noooooo.....it's not under warranty
Thanks for your reply though
Anyone else have any other ideas???
mic_888 said:
Noooooo.....it's not under warranty
Thanks for your reply though
Anyone else have any other ideas???
Click to expand...
Click to collapse
I just played with mine and looking at the phone from behind (screen away from you) it feels like it vibrates from the the right hand side - directly opposite the top camera button on the keyboard halve.
I found this which agrees with me as it shows the vibrate motor (Part "ME8") on pages 91/92 down that side.
This is very helpful if the part is faulty and you want to (and are able to) fix it yourself BUT if you installed software just before it broke the fault is more likely to be software related.
Which "new ROM" did you decide to flash?
And what radio version do you currently have installed (Start>Settings>SystemDevice Information)
Is your sound working OK? I ask because if not it may be due to a faulty radio. You should check this out - maybe try to install a new radio before you play with the hardware!?
Keep us posted.
Cheers
Zippyioa
zippyioa said:
I just played with mine and looking at the phone from behind (screen away from you) it feels like it vibrates from the the right hand side - directly opposite the top camera button on the keyboard halve.
I found this which agrees with me as it shows the vibrate motor (Part "ME8") on pages 91/92 down that side.
This is very helpful if the part is faulty and you want to (and are able to) fix it yourself BUT if you installed software just before it broke the fault is more likely to be software related.
Which "new ROM" did you decide to flash?
And what radio version do you currently have installed (Start>Settings>SystemDevice Information)
Is your sound working OK? I ask because if not it may be due to a faulty radio. You should check this out - maybe try to install a new radio before you play with the hardware!?
Keep us posted.
Cheers
Zippyioa
Click to expand...
Click to collapse
Thanks for your reply - I'll check out your links, I was thinking of dismantling my kaiser again to double check again anyway.
I flashed ROMeOS v3.5 ROM but kept the same radio 1.65.16.25 - my sound has been working fine and so is my wifi, HSDPA etc.
I'll post back with the results
Well I have tried flashing the radio again - even dismantled it all again. I'm gonna have to send it in for repair - got some quotes and it looks like it's gonna cost me between £35-£55
I'll post an update once I get my phone fixed just in case this happens to anyone else....
Update - fixed!!
Well today I spoke to a muppet at an HTC call centre who asked me if I had checked that I had turned on vibration mode in my phone settings...and if I'd tested it was working by receiving phone calls....
Anyway, I didn't want to pay £50 to get my phone fixed so I opened it up again to see what I could do - I got inspired again by a thread in the Trinity forum where someone fixed the vibration by tightening a screw.
So - tonight I just fiddled a bit with the turning part of the vibrator motor then tested it by holding the battery against the connectors before closing up the phone - well it worked!!!!!
Now the vibration is back plus I saved myself some money
Glad to hear you fixed it & at no cost!
Zippyioa
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
same problem
i have the excact same problem as you, so someone please respond
same problem
me too, absolutely no ring even after reset !!!
probably a stupid question, but have you got the profile set to automatic?
if so, it will go to silent whenever there is an appointment in your calendar.
If not, then ignore me, it was just an idea...
The profile is set to normal. I forgot to mention this. I would not ask a stupid question like that. Thanks anyway.
i have the same problem. during the day, i must restart my divece, once or twice, because my ring disapear. the microphne too, i don t hear the other person that calls me.today i went to my mobile service provider and i changed my SIM, but the problem is sthe same. i have 1.93 ROM, not cooked, is the default one. when i bought my diamond, the problem exist, when i update for the first time with the previous of 1.93 ROM, the problem wasn t.my phone was work divine.now, with 1.93, the NOT RINGING is backpls hlp me.thnx
Why don't you try a hard reset I am sure the problem will go away....
try the original rom from the htc
try to put the original htc rom 1.93 wwe and it will be work
rickturatti said:
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
Click to expand...
Click to collapse
I have this problem but ONLY after listening to music over a bluetooth headset.
I know this maye sound silly, but when you test your phone to make sure it is going to ring, make sure the volume (buttons of side of the phone) is up full.
A few times I have been in 'normal' made, but the phone only vibrates - this is because I have somehow lowered the volume by pressing the side keys.
May save a a few blushes, you never know!
Help
Please guys, help us solve this problem. I dont know what to do anymore, and it is driving me crazy.
Thanks.
I noticed this behaviour on my Diamond last week. Not sure if it is related but I had similar problems on my old Trinity. When switching between vibrate/silent and normal sound profile Windows would not always register this correctly. Further investigation revealed the the system volume was being updated but the phone/ringer volume stayed at silent. Do you often switch between Silent and Normal?
Never got to the bottom of this on Trinity, although it did improve (happened less often) after I flashed WM6.1 over the original WM5. As there seams to be a silimar issue on Diamond I would guess that its either a WM6.1 problem or something to do with the way that HTC's profile switcher interacts with the OS.
Only thing I can suggest as that next time it happens you check the ringer volume either using the Sounds setting (Settings tab on TouchFlo) if its set to 0% then it may be the same thing.
rickturatti said:
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
Click to expand...
Click to collapse
do you have sound setting on ring THEN vibrate? also to fix your ring lag, try diamond tweak. there is a ring without delay tweak in there.
I have the same problem. I'm on 1.37 ROM - I only noticed it recently. All other sounds play fine, and the speaker volume is correct and it's not on silent or vibrate.
Phone setting is Ring AND vibrate, but trying Ring only doesn't work either.
I'm disappointed with this phone performance though think it's the Touch Flo. I tried a 1.93 but they took out the transitions - no idea if the ring worked then or not - but it was no faster IMO.
For god's sake a phone which never rings is bloody ridiculous!
I wish I kept on the original Orange UK ROM verison....
I like the idea of a hard reset - but have zero confidence it will work. I do know it will take 30 minutes minimum to set up push mail, apps and all the other stuff again.....
I have a similar problem, posted it HERE
Sounds don't work (ring tones and MP3s), I can't hear my dialog partner and they can't hear me. It's very odd. Only switching off the phone helps. I'm very disappointed with the phone's performance.
This issue has been reported before on the Tytn II (running WM6 and WM6.1) so its not a TouchFlo problem - if you search you will see instances of it cropping up all over the place but no 'official' response from anyone or indeed any sure fire fix to stop it happening.
In some instances people are attributing it to using a Bluetooth headset; on others, bluetooth has not been used at all and it has still happened. One of our managers at work had the problem on 3 successive MDA Vario III's (Tytn II) and then has had it again on a Compact IV, all running the stock ROM.
I would suggest it is an issue inherent in Windows Mobile, although it cannot be ruled out that its only in HTC's implementation as I have not heard of it happening on other WM devices. And it is highly intermittant - it would seem that if you have a device susceptible to it, then it will happen no matter what. If you don't, then it probably won't happen ever. So that, in itself, could point to a build/hardware fault affecting certain batches of devices.
I think if you experience this issue AT ALL, then you should return your device under the warranty and demand a replacement, and keep doing so until you get a good one. Until HTC admits there is a problem and does something specifically to resolve it, this is possibly the only option and might actually force them to do something if so many devices are being returned.
By the way, posts suggesting that it might be due to the user having inadvertantly lowered the volume don't help - while peoples input is encouraged, input like that highlights that you have been lucky enough to not suffer the problem. If you had, you would know that it is utterly independent of what the volume level is set to.
captainsensible2002 said:
This issue has been reported before on the Tytn II (running WM6 and WM6.1) so its not a TouchFlo problem - if you search you will see instances of it cropping up all over the place but no 'official' response from anyone or indeed any sure fire fix to stop it happening.
In some instances people are attributing it to using a Bluetooth headset; on others, bluetooth has not been used at all and it has still happened. One of our managers at work had the problem on 3 successive MDA Vario III's (Tytn II) and then has had it again on a Compact IV, all running the stock ROM.
I would suggest it is an issue inherent in Windows Mobile, although it cannot be ruled out that its only in HTC's implementation as I have not heard of it happening on other WM devices. And it is highly intermittant - it would seem that if you have a device susceptible to it, then it will happen no matter what. If you don't, then it probably won't happen ever. So that, in itself, could point to a build/hardware fault affecting certain batches of devices.
I think if you experience this issue AT ALL, then you should return your device under the warranty and demand a replacement, and keep doing so until you get a good one. Until HTC admits there is a problem and does something specifically to resolve it, this is possibly the only option and might actually force them to do something if so many devices are being returned.
By the way, posts suggesting that it might be due to the user having inadvertantly lowered the volume don't help - while peoples input is encouraged, input like that highlights that you have been lucky enough to not suffer the problem. If you had, you would know that it is utterly independent of what the volume level is set to.
Click to expand...
Click to collapse
Thanks for the advice, but I must go on searching for other solutions; because I bought it in UK and I live in Brazil. That's my problem. It must have other solution.
Nothing to do with the volume
Blazeitup123 said:
do you have sound setting on ring THEN vibrate? also to fix your ring lag, try diamond tweak. there is a ring without delay tweak in there.
Click to expand...
Click to collapse
The ring is set Ring AND vibrate. The problem have nothing to do with witch volume the sound is set or the profile. And I rarely set the fone to vibrate only.
oh f**king great! I hadn't realised this was an issue and have not only unlocked my ROM but also flashed to a new ROM from the original!
Does anyone in the UK have an experience of returning a handset on Orange where this happened?
I can't find a UK Orange Diamond ROM anywhere but have flashed the OliNex Radio back to a stock HTC one......
Hello all,
I have got the T-Mobile version of the diamond (MDA Compact IV).
Sometime when my phone received a call and I press the on screen answer button, the other person can hear me speak but I cannot hear them at all. There are also times when I call someone and they can hear me but I cant hear them.
I have checked the volume control and it is on max. The only way to resolved this I find is to reset the phone. At the moment I seem to be doing a soft reset every other day and it is getting a bit annoying.
Any help would be greatly appreciated.
did you upgrade to 1.93 rom ?
Yeah im having the same problem too! i thought it was a rom problem and so i upgraded it to 1.93...things were fine ytd...but today its back to the same old problem...really need help on this...
ROM Version: 1.37.110.3 WWE
i will check the htc page for an rom upgrade tonight...even tho iawgnix is still having the same problem.
kinna glad to know it arent just me having this issue, i thought my phone is broken
Does no one else have this problem??
iawgnix said:
Does no one else have this problem??
Click to expand...
Click to collapse
im havin same problem here!!!thought was rom problem but i flash to almost the rom found here still the problem exist.try to flash the radio also!!pls can anyone advise!!!really need help!!!last resort would be to send it to service center as it may be hardware issues
I have the same problem and send it to Eurotwice for repair. It's there for 10 days and more problems has been found over there. Suddenly the screen and buttons don't function anymore. Eurotwice is still testing and there is no solution yet for this problem.
I have the same problem.
I had to make 4 or 5 softresets a day.
Yesterday I used the new O2-Rom, now it´s fine.
I will check it now for some days. If the errors comes back, I will send it back to O2.
anyone send TD to service centre bcos of tis problem??wats their reply??
if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume
darkenergy said:
if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume
Click to expand...
Click to collapse
its not the vol control bro!im very sure cos i have been using pda for a few years to understand the basic of using one.i dun tink its even rom related cos as i have mention in my earlier post ihave flash and try all the rom i can find here and the problem still persist....btw im residing in singapore,so anyone from singapore having the same problem??would like to hear some feedback from u guys.thks a million!!!
Temp Fix to this issue.
I have found a temp fix for this problem. When this problem occur during a call, press the middle button (circle button) which activate the screen, then press the speaker icon and you will be able to hear the person on the line and be able to continue the conversation.
Bare in mind, the moment you switch off the speaker, you cant hear the other person again It is very annoying that you have to use speaker in order to get the phone working. But at least you can use your phone meanwhile..
I really hope someone could come up with a permanent fix to this problem.
Hi all,
I have the same problem.
Is there a solution for this problem with an update of the rom ? I have the last official update from HTC (which updates the radio, etc.).
I have this problem many times on a day. My solution by the momment is to do a soft-reset...
Is there any solution updating to other ROM ?
Thanks.
Hi,
I have the same problem too.
Exact same problem here.
Can somebody please help out! I Really do not want to send my HTC for repair.
I don't think you have a choice. I tried changing radios and roms still having the same problem. It sucks ball that this problem is happening on another set of my diamond. The 1st set got repaired and its been functioning well for the past 4 months or so..
I was browsing the internet with Opera Mini when my just popped up and started to recording my voice. Since then it keep started popping up the voice recorder and keeped recording my voice, and for some reason my hardware buttons don't work anymore(including the keyboard). There is one button that works and that is the action button but for some reason it functions as a windows button(button for popping up the start screen). I tried everything (hard resetting, reflashing etc.) but it still keeps popping up the voice recorder. is this a virus or something? I'm sure it dind't had to do with the site becouse it is a very much used site by WoW players (Allakhazam). So I would be really happy if somebody helps me, I don't want a second broke HTC (R.I.P. my Elf)
Gisaku.
Edit:
For those who want to know, I'm using the HyperDragon III BlackStone OS 5.2.20757 Build 20757.1.4.0 ROM
Gisaku said:
I was browsing the internet with Opera Mini when my just popped up and started to recording my voice. Since then it keep started popping up the voice recorder and keeped recording my voice, and for some reason my hardware buttons don't work anymore(including the keyboard). There is one button that works and that is the action button but for some reason it functions as a windows button(button for popping up the start screen). I tried everything (hard resetting, reflashing etc.) but it still keeps popping up the voice recorder. is this a virus or something? I'm sure it dind't had to do with the site becouse it is a very much used site by WoW players (Allakhazam). So I would be really happy if somebody helps me, I don't want a second broke HTC (R.I.P. my Elf)
Gisaku.
Edit:
For those who want to know, I'm using the HyperDragon III BlackStone OS 5.2.20757 Build 20757.1.4.0 ROM
Click to expand...
Click to collapse
i don't think it's a virus simply because hard-resetting or reflashing will get rid of it. It might be a problem with your hardware itself i.e the buttons malfunctioning and not working right.
i really don't know what to suggest to you asides from taking the device to a cellphone repair shop and see what they say.
I think i give up and go to HTC. First I went to a GSM repair shop but they couldn't help me becouse they can't do anything with a HTC (Just like all the others). Later I found out that if I press the camera button, my scroll and arrow buttons work again so I thought it couldn't be something with the hardware. Well I flashed my SPL, ROM and Radio but it didn't work. So I'm going to flash my Kaiser back in original state and bring it to HTC.
It works again!!
IT WORKS!!
For some reason my phone works again. I was sliding my keyboard of my phone when i noticed something. I noticed the screen was for some reason lower to the keyboard. So I started my Kaiser (for the 1xxx time, you'll never know) and it worked again!
EDIT
It doesn't work . I resetted my device de next morning and everyhting was the same again. But I've found a way to stop the voice recorder. I've changed the buttun 6 to none. But that means that buttun 6 is stuck or something but the only problem is I don't know where button 6 is.
Hi I am having very similar symptoms, all buttons except the middle front are not working. When booted the sound recorder starts (I've deactivated that button too).
There is another thread here with similar problems