Database Develop

blue tooth activesync and cingular 8125

Need help. Trying to set up blue tooth on cingular 8125. Just bought new kensington bt and it set up serial com as com 4 and 5. The phone only gives u the option of com 6 and com 7. Any ideas? The BT does connect to phone but activesync cant find phone. Tried activsync 4.1 and 4.2. Thanks in advance for help.

I'm having the same trouble. i scoured this and other forums but can't find any info on this problem. I think we may need to upgrade the rom on our phones. I'm still running the stock rom and i think if we upgrade that might correct the problem.

I talked to the support team at HTC about this issue, they say that the activesync feature is a function of the drivers that are loaded onto your PC. If you pair your phone and don't see activesync as an available option, then try to upgrade or reinstall your BT driver. I wouldn't have thought it would work, but a simple uninstall and reinstall of my existing bluetooth software fixed the problem for me.

bob_beringer said:
I talked to the support team at HTC about this issue, they say that the activesync feature is a function of the drivers that are loaded onto your PC. If you pair your phone and don't see activesync as an available option, then try to upgrade or reinstall your BT driver. I wouldn't have thought it would work, but a simple uninstall and reinstall of my existing bluetooth software fixed the problem for me.
Click to expand...
Click to collapse
This is the simpliest method to fix the problem.
I had many bad rounds of this and finally did a reinstall of the bluetooth and then Active"stink" (crappy program for many reasons).
You have to make sure that you can identify the port that you 8125 establishes a bluetooth session with beforee you try to sync with. This port number is used in Activesync to know which port to talk through.
Please make sure that in the connections of Activesync that you choose the port for which you identified as bluetooth connected to your device.
THEN try to re-establish a bluetooth Activesync connection from your 8125 (pair it if you need to) and "bing" there should the option for Activesync.

ktwildchild said:
bob_beringer said:
I talked to the support team at HTC about this issue, they say that the activesync feature is a function of the drivers that are loaded onto your PC. If you pair your phone and don't see activesync as an available option, then try to upgrade or reinstall your BT driver. I wouldn't have thought it would work, but a simple uninstall and reinstall of my existing bluetooth software fixed the problem for me.
Click to expand...
Click to collapse
This is the simpliest method to fix the problem.
I had many bad rounds of this and finally did a reinstall of the bluetooth and then Active"stink" (crappy program for many reasons).
You have to make sure that you can identify the port that you 8125 establishes a bluetooth session with beforee you try to sync with. This port number is used in Activesync to know which port to talk through.
Please make sure that in the connections of Activesync that you choose the port for which you identified as bluetooth connected to your device.
THEN try to re-establish a bluetooth Activesync connection from your 8125 (pair it if you need to) and "bing" there should the option for Activesync.
Click to expand...
Click to collapse
If you guys still have problems with this after let me know. I played with this for a few hours about a month ago and could retrace my steps. A couple of phone reboots after setting up the ports helped

Just to add, I noticed that once I upgraded the ROM to Summiter's 2.25 I was able to walk out of BT range and when I returned re-sync via ActiveSync without doing a soft-reset of the phone.
As SK7575 said, be sure to post there are plenty of folks using this connectivty option and it does work....

And I had this working - nicely syncing between my cingular 8125 and laptop via BT!!
But then I tried to get my 8125 to connect to my new wireless network - which did not work - and in the process of trying everything I must have broken something, because now after trying everything imaginable I just never see that activesync service on my 8125 any more.
The last I tried was to remove all the BT serial ports from device manager after deleting them from the HP bluetooth neighborhood (I have a bigger HP laptop with built in BT).
Then rebootet and four new BT ports were found and installed. Then I told the HP software to make a new incoming port (they call it service) and got COM 5. Then I told activesync on the PC to use COM5 for syncing.
Made sure all pairing was removed. booted both the HTC and PC - paired the two - bang - no 'activesync' service.
Now I am running out of options especially as I don't know how to un- and reinstall the HP software that comes with the laptop.
Any ideas?
Thanks
Gunter

I also have the HP BT stack on my laptop and ActiveStink does not sync with my MDA.
Any answers here, may help get me synced via BT.
Is the trick to see which USB port comes alive when I connect MDA via USB?
and use that on my PC for ActiveSync to listen to via BT on my laptop?
Thanks
--
NB

I'd be glad to hear if someone has the Belkin F8T012 USB dongle and that they have that working with bluetooth ActiveStink.
'Cause everything I've tried, I never ever see the "Activesync" profile appear on my device when pairing, I only see an available Serial Port.
Does anyone know the details of how that active sync profile is cretaed on the 'puter? If I could troubleshoot from that angle, I bet I'd have it working...
-Chuck

HTC Diamond USB error

Hello everyone,
I'm having a problem with my Diamond. When I attach it to a USB port nothing happens. No 'hardware found sound' or what so ever.
I tried several other pc's with no result. It does charge when it is connected and the phone asks whether it needs to be in USB mass storage mode or in Active sync mode. I havent found anyone with the same problem so I'm afraid it is a hardware failure?
I tried:
-Soft/Hard reset
-Several computers/usb ports
-Disable Advanced Network capabilities
Does anyone have some tips that I haven't tried already that could help me out?
Thanks for your time!!

Disable Advanced Network capabilities under USB->PC in your Settings, that should do it.

I tried that also. With no result yet. Any other tips maybe?

First, check your cable for any marks that resemble rabbit bite marks or alligator bite marks.
No, seriously, check the points where the cable goes into the plugs for any obvious signs of damage, then check the cable itself.
Maybe, try using a different cable, if that doesn't work your Diamond most likely has a problem. If the different cable works, your cable is a goner.
Although I think there's quite a small chance that that's it, it's worth trying, right?

Use the 6.1 version of the Windows Mobile Device Center under Vista

Thx for all the tips. I didn't manage to get it working though
When the phone is connected to the charger it asks if I want to use activesync or usb mass storage. A friend of mine has also a diamond and his doesn't ask this. My conclusion is that it is broken
Damn I got this phone as a replacement for my broken K850i from my provider...They will go crazy when they see me again

Hi,
I have the same problem.
My guess is that it all started with a non compatible charger.
When charging it asked for active sync or disk.
After that the problems started, active sync doesn't work anymore.
Sometimes it workes when advanved networking is off.
Tested on different pc's, freshly installed.
Complete factory settings, notting works.
If synchronised by bluetooth it works.
I'm affraid i have to send the phone back for repairs and trow away the bad charger.

I never used a 3rd party charger.
Is there a way to update the firmware via bluetooth?? Because i'm still using the old slow version...

Same problem here. I've used my tomtom USB car charger. Is this a guarante matter, or do i have to pay for the repair?

You may have set the default connection to other than ActiveSync when first seeing the pop-up.
Go to 'Settings' 'Connections' and select 'USB to PC'.
Ensure ActiveSync is selected.
If you want the pop-up to display when the USB is connected (its good when you want to use your internal micro-SD as a memory stick), check the box at the bottom. You can select ActiveSync, Memory or PC Modem from when it appears on connection but when you just ignore it, it will perform whatever default selection you wanted last and then dissappear.
If all else fails perform a hard reset!

I've tried /soft/hard reset. No luck..
Can this be a hardware related fault, or could a ROM flash resolve the problem?
Transfering video files via BT is a pain in the a*s...

i would try a flash before returning it. You can probably dl an official 1.93.xxx.xx from htc and try that. You don't need hard spl and all that for those ROMs.

I have the same problem:
no connection at all from the PC-side. The Diamond comes up with the ActiveSync/Discdrive question and starts charging, but nothing else.
I did use external chargers that also trigger the ActiveSync/Discdrive question.
Update:
Oops, it seems fixed after a soft reset.

Same problem, diamond would not connect to PC.
Solution: Warranty repair---> they changed the motherboard, and everythings is good. Everything was free.
Edit: But now I have a different problem. I connect diamond in to PC, everything is good, but about 30 seconds after, mobile center looses the diamond, and sync won't work. Any solutions?

I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.

I have the same problem
I cant have any connection to the PC
so, no solution but the service people

USB Connection ERROR
I have the same problem. No computer seems to be able to connect to my P3700. I tried DL new ROM but I don`t know where my device came from. On HTC site from HK, which is the only one where I found a neutral Diamond with no carrier associated like, Sprint , Telus, or the like, its says The ROM Code can only be updated on HTC Touch Diamond Hong Kong English Version Device
Does anybody have a clue how to find out where my device was originally intended to be marketed? My ROM is 1.93.456.2 WWE dated July-10-2008? Do the the numbers 456.2 mean anything?
Help is highly appreciated!!

change your usb wire..

Epioneer said:
I have the same problem before. My Diamond USB cannot be recognised by the PC. Took back to repair and now working. But one PC still cannot recognize the diamond. The service centre told me they have reset my unit and when came back, everything has been cleared. I suspected a full reprogram of the ROM.
Click to expand...
Click to collapse
I already did. The first few times the problem occured it worked. I have 6 different USB wires and they all cause the problem. When I hook up my HTC Touch, they all work well!?

Won't sync with PC
Hi,
I have the same thing where it won't sync with any PC and i've tried all the "other" fixes and I've sent it to the service people to have a look.
Thing is, because I thought it was an issue with the usb connector I thought I would have a poke around with it myself and i could see one of the prongs looked like it wasn't making contact. To cut a long story short whilst i was trying to fix it the plastic tab in the mini usb connector came out completely
Service people are now saying that I've abused the handset and want to charge me £70 to fix it. Now to be fair, I have made it worse, but in my defense it was only because a fault had occurred that I started to dabble.
I also reported to the service people that the led light under the "end call" button had stopped working completely. This was definiatley not due to miss use.
I'm wondering if this led is on the motherboard like the usb connector is. If so, can i be cheeky and just ask them to fix the led and not the usb? but by default because the m/b would be swapped out then the usb would be fixed anyway?
If you looked at my phone it looks well cared for (which it was!!!) and its not like I've hammered it in anyway.
Anyone have an opinion or know if the led for end call and the usb port are both on the motherboard?
Thanks

HTC Touch Diamond Won't Sync With Active

Hi All
I'm at boiling point!
I have a new HTC Touch Diamond locked to the Orange Network and I am trying to unlock the phone. I have got the software to unlock it from this website (thank you very much) however I am having serious problems connecting my device to my laptop. I have installed the Active sync 4.5 software that came with the phone but when I connect my HTC to the laptop it is not registering at all with the computer never mind the Active sync software.
I have tried to uninstall and reinstall Active sync but to no avail. I have also disabled my antivirus software (AVG Internet Security). This is becoming very frustrating. I am aware that I can purchase an unlock code remotely but even if I do this there is still the problem of establishing a connection with my laptop.
Please if anyone can help me I would greatly appreciate it.
Lid

lydiamcl said:
Hi All
I'm at boiling point!
I have a new HTC Touch Diamond locked to the Orange Network and I am trying to unlock the phone. I have got the software to unlock it from this website (thank you very much) however I am having serious problems connecting my device to my laptop. I have installed the Active sync 4.5 software that came with the phone but when I connect my HTC to the laptop it is not registering at all with the computer never mind the Active sync software.
I have tried to uninstall and reinstall Active sync but to no avail. I have also disabled my antivirus software (AVG Internet Security). This is becoming very frustrating. I am aware that I can purchase an unlock code remotely but even if I do this there is still the problem of establishing a connection with my laptop.
Please if anyone can help me I would greatly appreciate it.
Lid
Click to expand...
Click to collapse
...on you phone: Settings/Connections/USB2PC: disable advanced network features!

Hi Cyron_at
Thanks for replying. I should have mentioned that I had tried that. Still no joy. Any other suggestions?

uninstall activesync
install activesync
connect phone
wait 10 mins....
if still not connected, run activesync on ur phone and check connection etc.
have u charged the phone in the car?

Thanks for that. Will try to do that when I get home as my work computer is running on Vista.
No I have not charged it in a car.
I am downloading Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista at the moment. I'm going to see if i can connect here at work. Do you think i should try this or wait until i get home and try it on my XP laptop? Could this cause problems switching between the two?

shouldn't cause a problem.
i asked about charging in the car, as there is a generic problem with HTC phones which means that if they are charged in a car whilst the car is being started a high current can blow the USB circuit, meaning it will charge, but not sync.
worth keeping in mind

Hey Mugggle
Have finished installing Mobile centre for vista and I'm experiencing the same NO SYNC problem. Does you earlier suggestion of leaving the phone connected for 10 min apply to this software?
By the way thanks for the Car tip!

not sure, it usually applies to slower PCs, as it has to load the drivers, which can take a while

make sure you've fully uninstalled active sync from ur laptop, it doesn't like being installed in parallel to mobile device centre

I will try that at home. do you have any suggestions on how to get my phone synced using vista? I;m still having the same problems.

lydiamcl said:
I will try that at home. do you have any suggestions on how to get my phone synced using vista? I;m still having the same problems.
Click to expand...
Click to collapse
sorry, haven't tried syncing with Vista

mugglesquop said:
i asked about charging in the car, as there is a generic problem with HTC phones which means that if they are charged in a car whilst the car is being started a high current can blow the USB circuit, meaning it will charge, but not sync.
Click to expand...
Click to collapse
That would be an overvoltage, not current. However, the USB adapter should have some regulation of the input voltage. So I am a bit skeptical, even though it could be a potential risk, no doubt about it.
My situation:
I use ROM 1.93
I charge my HTC Diamond Touch often in the car. It's connected while I start the car.
I had no sync problems when the phone was new.
Sync didn't work at all after some weeks.
File transfer via USB is no problem at all.
Since 1.93 seems buggy with a string of problems I was getting desperate to update the ROM. With no Sync it's not that easy. So I tried a direct motherboard USB port, plus a very short 20cm USB cable - and it worked!
If nothing sync, try that rear PC USB port and get those ultra short USB cable.
Interestingly, sync works again with any port and any cable with ROM 2.03.831.2 WWE

Firewalls & Ports
Make sure you have windows firewall settings all disabled. I had the same issue... fixed when I turned the firewall off.

mugglesquop said:
shouldn't cause a problem.
i asked about charging in the car, as there is a generic problem with HTC phones which means that if they are charged in a car whilst the car is being started a high current can blow the USB circuit, meaning it will charge, but not sync.
worth keeping in mind
Click to expand...
Click to collapse
do you mean this in real?
i just realized that i yesterday did charge the phone in car and today it is not sync at all!
it's a warranty issue?
because the phone is useless
thank you

I'm having the same trouble, My XDA vario 3 (t-mobile in UK) charges via the USB cable only. My home and work PC's are not picking up the connection. Not even to view file contents via explorer.
What can I do to fix this, as I've preformed a hard rest in the hope of solving this problem and now have a blank phone.
I've not charged my phone in a car. But t is around 18 months old.

My computer didn't find my Diamond after I hardreseted it so I had to reinstall Active Sync to get it working again. Strange that this didn't help you.

lydiamcl said:
Hi All
I'm at boiling point!
I have a new HTC Touch Diamond locked to the Orange Network and I am trying to unlock the phone. I have got the software to unlock it from this website (thank you very much) however I am having serious problems connecting my device to my laptop. I have installed the Active sync 4.5 software that came with the phone but when I connect my HTC to the laptop it is not registering at all with the computer never mind the Active sync software.
I have tried to uninstall and reinstall Active sync but to no avail. I have also disabled my antivirus software (AVG Internet Security). This is becoming very frustrating. I am aware that I can purchase an unlock code remotely but even if I do this there is still the problem of establishing a connection with my laptop.
Please if anyone can help me I would greatly appreciate it.
Lid
Click to expand...
Click to collapse
i had a touch and n ow Ihave a touch diamond and constantly had a problem with it not wanting to sync but here is what i do and it does work
i disconnect the phone from usb port
turn phone off
go into computer task manager and end the 2 active sync processes
then i restart active sync
then reconnect the phone and turn phone on

horrible problems with my USB cable and diamond

hi,
I think my cable or port on my diamond is a little screwed, active sync stopped working just a week after I got the phone.
I posted the problem here:
http://social.microsoft.com/Forums/...c502e361-e0e4-4d26-9ead-7f2680ff160e/?lc=1033
I got Nothing so far. I did all the active sync troubleshooting I could when I noticed that when I charged my phone, the dialog to choose active sync or disk driver shows up!!? As if i plugged it into a pc, also I do plug is into any ANY pc as a Disk Drive, it doesn't work at all.
IOW.. when I connect my phone to *charge* a dialog shows up asking me whether I want Active Sync or Disk Drive as if i connected it to my PC. Nothing happens after that, and it will not connect to active sync or disk drive to ANY Pc (tried multiple pcs).
What could the problem be? Should I try htc tech support?
Please help, this phone is only a month old!
Thanks so much
Gideon

Ok.....I'm not sure what you're trying to say. What's the message you get on your screen when you connect your phone to the pc via activesync?

I'm sorry, I was freaking out just a little while writing that. I rephrased some of it.
I get the same dialog "Active Sync or Disk Drive" when I connect it to my PC, but nothing happens after that, and it doesn't work on any pc at all. And its driving me nuts, to send a file to my phone from my desktop(my main computer) I have to connect it to my laptop via a lan wire, then send the file over there, and send it from the laptop via WiFi to the phone! ! =X
Oh btw, I've also tried other mini USB cables. Same thing.
Thanks so much
Gideon

What version of activesync are you running? Download the latest version from here. Activesync runs on all OS versions from Win 2000 SP4 upto XP SP3. If you have Vista installed on your machine try this link.
Would you be able to paste a screen shot of the error message and the dialog box?

I use the latest 4.5, but that does'nt seem to be the problem.
It doesn't work as a Disk Drive on ANY computer? There isn't any message or error, on the phone I get the dialog "Connect To Pc" dialog, I choose DISK DRIVE but it doesn'nt work, not on MY pc not on ANY PC!! ='( And just nothing happens.
I've given up on active sync, i've read every post here on xda and elsewhere, I simple can't get it working, I don't have active sync on my pc now. On my laptop with *Vista* however, the windows mobile device center manages to connect and sync with my phone via *bluetooth* only
Thanks so much.
Gideon

Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.

[email protected] said:
Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.
Click to expand...
Click to collapse
You cant take out the diamond's memory, it's build in internal memory m8, not like the touch pro's microsd or anything so he wouldnt be able to try/ do that
I've had active sync problems as well, I normally find it's simply the sh*tti microsoft OS's/ programme's problem & if you re-install or update the active sync prog or windows mobile centre if your using vista, it then see's the diamond again no problems & let's you then set it up correctly, so I'd try all that 1st before you go phoning htc or your carrier to complain m8

Had the exact same problem with my Diamond.
The fix was; return to reseller/change of mainboard in the phone.
A known problem with some Diamonds according to the technician who did the repair.

Humm, I ran into a similar problem with my Diamond when I bought it less then a week ago. Nothing happened when I connected the with the bundled cable though it did work at first. So I took a normal one (from the ps3 controller to be exact) and it worked fine, I've not messed with the bundled cable since.

Solution for me
Hi,
I had this exact problem, wouldn't sync with any PC/laptop tried all the active sync's and tried all the options in there. Also tried multiple cables and still no joy.
This needs sending to HTC for them to fix. Go here:
http://service.europe.htc.com/Tracking.aspx and book it in for repair.
This is a known fault that happens with these phones and they fix it without charge.
However, don't be like me and try and fix it yourself, otherwise you'll be £70 lighter. I thought one of the mini usb prongs wasn't making contact (as it still charged ok) and after messing about the little plastic in the mini usb port came out. HTC said I damaged it and so had to pay for repair. If I had just left it alone they would have fixed it.
Also when they fix it they should load on for you Rom 1.93 which I'm finding is making the phone so much better. Its worth the money I've had to pay just for that TBO its soooo much slicker now.
The reason why this fault has developed (that some people have said) is that some car chargers are delivering too much power for the port especially when plugged into the car charger and then starting your car. I've seen that the normal charger delivers 5 volts and 1 amp so i've bought a car charger that does the same volts/amps from here:
http://www.dealextreme.com/details.dx/sku.688~r.53733725
I've used it once and it hasn't fried my Diamond yet. (it did however come up asking to activesync or usb drive when it was plugged in unlike the standard charger which doesn't prompt at all)
You also buy the official car charger which is more £££
You'll be without your phone for a week at least and you'll have to install your apps on it again.
Hope that helps

Hi,
I know this is an old thread, but thought i would add what i found as google brings this thread up when you search for this issue. I read through the solutions and through i would remove and reinstall mobile device centre. I found it had gone! Dont know why. I didnt uninstall it and havent ran a system restore etc. Anyway i reinstalled it and problem solved I think Bluetooth might have also been interfering.

Celiocorp Redfly with the HD2?

Anyone had any luck getting a Redfly to work with the HD2?
I got a C8 and they're trying to give me a firmware workaround to it might work with WM6.5 (since they're only supporting their newer models from now on), but still no driver working adequately for the HD2.
The latest driver kinda works but my phone usually needs a soft reset after disconnection.
... might be stuck with just using my bluetooth keyboard for a while but I did like the 8-hour battery life and the bigger screen too.

I wish I had an answer for you but...sorry. But I'm also a C8 owner and Oh! how I wish I could have it work.
The available driver totally locked my HD2 so I had to hard reset.

it works for usb connection. for bluetooth, i havent test.
it should works, but first u have to upgrade redfly firmware to 1.5
>>p.s. i use miri's 2.1 rom. its is awesome. many thanks to him
Updates:
Bluetooth connection is working. Everything is fine. I even got teeter the game running, u can tilt the leo for controlling g sensor while video is fed to redfly c8 screen.

Sorry but which driver did you use?

I had to hard reset too
After installing the latest Redfly cab in my HD2 it would not finish the boot anymore.
So battery out, hard reset and a nice hour of re-installs.....

Today it worked with some limitations
celiocorp.com/008
works today, the hardreset may have helped after all....
And the limitations are:
- a soft reset after each disconnect is required. A second connection without the soft reset blocks the HD2
- BT kinda works, some keys do not seem to respond and often the HD2 blocks
- Email application, IM+ and internet pocket explorer work well, have not tested much the other apps
(these are the ones I will mainly use in the Redfly)
Using USB connection
- Some USB sticks can be read (not all of them)
- VGA output works even for 800x600 resolution. Photo album works, but not slideshow.

Does anyone here still have the drivers for the Redfly? If so, please attach them to a reply. Their website is gone.