Active Sync problems & How to perform hard reset - 8125, K-JAM, P4300, MDA Vario Software Upgrading

I've just bought a UK T mobile MDA, and successfullly debranded it, and re-ROMed it as an i jam - thanks to this site.
Now I can't get the active sync to work - my computer hangs .. and in trying to correct this I tried a hard reset (com/vox buttons and reset button all pressed simultaneously) - and no reset happened.
Can anyone help me please? I'm losing the will to live here!
Thanks!

Try this. Go to:
start>settings>clear storage
Default password should be 1234. That hard resets your device. Everything is erased and you start fresh again

Hard reset worked - but active sync still hangs computer
Thanks for fixing the hard reset for me .. worked just fine. However I still cannot sync the Kjam with my PC - despite active sync having worked just fine to rebrand and reRom it.
The computer (having recognised the USB connection) then fails to synchronise and hangs.
Despite uninstalling and re-installing Active Sync 4.1 (and resetting the Kjam) - and after checking all the Zone Alarm settings, all still fails, with the computer hanging. I'm at my wits end .. please help!! :!:

Active Sync fixed - Don't Use a Hub!!
I finally fixed the active sync - i spotted a comment not to use a USB hub - and bingo!!
Many thanks!

Related

Active Sync problems & How to perform hard reset

I've just bought a UK T mobile MDA, and successfullly debranded it, and re-ROMed it as an i jam - thanks to this site.
Now I can't get the active sync to work - my computer hangs .. and in trying to correct this I tried a hard reset (com/vox buttons and reset button all pressed simultaneously) - and no reset happened.
Can anyone help me please? I'm losing the will to live here!
Thanks!

cant connect to mobile device from ActiveSync

please anyone help me , i got att 8925, it used to work perfect before like everytime i connect my phone to ActiveSync now it didnt connect anymore, can anyone show me how to fix it...thnaks
Cant identify your prob? it could be a software or hardware prob
Did you try restartin both your pda n computer?
or try reinstall activesync or update your activesync the latest is 4.5 coz wm6 needs 4.5
or try to hard reset yr device then connect it
Check yor sync cable is properly connected to both devices
I haven't got my Kaiser yet - arrives tomorrow but this was sometimes a simple problem on the Hermes. Try disabling the advanced network functionality in the USB to PC settings - it might work.
You can sometimes have Activesync problems with conflicting data (AC sync is not only for Mail/contacts it does your My Documents and whatever you configured at association, and some app's puts data there!) Just do a soft-reset (stylus in the hole 'Carefully' and it should cure it.

Activesync connectivity! GRRRR!

All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirrorĀ® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.

I'm freakin' pissed.... help please.

First, mobile device center quit working on my new HP touch desktop. I have deleted everything and started over. I've had issues since the Vista on that machine is 64bit rather than 32.
I can connect via USB and view my files on my Diamond, I simply can't get Outlook (trial version) to connect.
It was working but now it decided to die and no matter what I do (including an hour on the phone with HTC tech) can I get it to work.
NOW, my 32bit Vista on my laptop gives me the following message:
"Synchronization could not be completed because one or more objects were in use. Please close all programs on your device and this PC and try again."
There's nothing (application-wise) running other than activesync. I've deleted partnerships and started over. and I still get this same message.
Can anyone PLEASE tell me what the F*CK is going on??? I absolutely freakin' hate activesync and windows mobile device center bull****.
Frustrated,
Mark
I just did a hard reset and I get the same error message. So I'm assuming that the problem is with my laptop, not my Diamond.
Anyone have any suggestions?
Thanks,
Mark
Hi
I had a similar problem where my Diamond would Sync fine at home but for the life of me I couldn't get it to Sync with my work machine, one day it just stopped working.
All the troubleshooting guides I found suggested to make sure that under..
Start, settings, connections, USB to PC
The 'Enable advanced network functionality' was checked, mine already was.
So I unticked it and tried a Sync and lo & behold it synced. I then re-enabled the check box and it was still Syncing.
This was after many deletions & recreations of the partnership, and even uninstalled the Mobile Device Center, all the while it would connect and I could browse the device, just no syncing.
Hope you get it fixed.
Cheers
Dude, I think that fixed it!!!
I clicked it and tried it several times to no avail....
I did a soft reset and it seemed to work.
Thanks,
Mark

question about USB to PC connection

Hi,
Every time i connect my td2 to pc's usb the internet sharing application lunches.
How can i restore the default htc wizard that gives you the three options when you connect it to usb:
-Active Sync
-Disk Drive
-Internet Sharing
Thanks
yeah i have the same problem. it started only when i selected internet sharing in that menu. but now internet sharing automatically launches instead of the "ActiveSync, HardDisk, InternetSharing" screen.
Settings / All Settings / Connections / USB to PC and mark last sentence "Ask me first about USB ...."
already did that and still doesn't work...
yeah, tried that several times, even with soft resetting. no luck
neonlite said:
yeah, tried that several times, even with soft resetting. no luck
Click to expand...
Click to collapse
i noticed this when i installed an app and it stuffed up.. i had to do a hard reset and it was ok..
sorry to state the obvious..... you guys probably didnt want to do a hard reset...
yes, hard reset pretty much solves all software problems which appear after user changes
i had the same problem last week and it made me crazy
i solved it on my device, perhaps it will work for yours:
i think the netsharing app only startsupa automatically if you disconnect your device from the computer without properly end the connection in the sharing application.
so when internet sharing app pops up, start the connection and then stop it again through the application. then close the app, disconnect your device from your computer and connect it again. now the old three-opt-popup should be visible again.
at least it was on my device
best regards, chris
thanks for your answers i will try that as soon as i get home...
Brilliant, I got this issue today and the aboveforementioned fix works, thanks
aah.. why isnt it working. mine automatically starts activesync and the netwerk sharing. strange stuff xD
hi,
fixed mine yesterday.
i put it in another pc's usb and the wizard appeared. i selected the disk drive option and when i got home it worked on my pc also.
still have no clue, just glad it works it was annoying to always close the internet sharing connection

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