Related
So, we now have HTCclassaction.org and HTCdriver.com - excellent work guys!
But we can all do more to raise awareness of this problem, and hopefully convice HTC that they need to look after end-users or eventually enough people will know that when they buy an HTC product, they can forget any form of after-sales care.
There are other fora out there that are posting misleading reviews of the TyTN 2 that do nothing to inform potential buyers - these are the people who need to know about this, as their loss is the only thing HTC will notice. Granted, it is a great phone, and I for do not regret buying it. But people should at least be aware of the problems before they buy.
HTCClub forum has a glowing review with no mention of any problems. Perhaps some responses to the author's review might be in order:
http://forum.htcclub.net/en/viewforum.php?id=206
We can also post reviews on reseller websites, to heighten awareness. I have posted a review on Expansys.co.uk, but their reviews are moderated so I'll wait and see if they post it. But if we start contradicting, or at least correcting, reviews on consumer review websites where possible, the reviewers have to take notice. And once they start giving poor reviews to HTC products, HTC in turn have to take notice.
One more thing: I found the following site earlier today:
http://www.theunwired.net/?item=expansion-htc-opens-first-htc-care-customer-service-center-in-taiwan
What I found particularly interesting was the following quote from Fred Lui, Chief Operating Officer for HTC:
"HTC believes that providing superior after-sales support is important to our continuing success, which is why we place such a high degree of importance on HTC Care."
Anyone feel they have seen "superior after-sales support"? Perhaps if people living in Taipei could pop down to the HTC Care Centre and raise the issue direct with them, we might have more luck?
On a side note, Fred Lui is responsible for day-to-day operations and directing HTC's global operations. It seems his is the attention we need to attract. Question is how?
Anyway, long enough post, so I will finish up now.
http://www.reghardware.co.uk/2008/01/17/htc_chipset_anger/
Was kind of surprised to see this front page on the register.
rascalion said:
http://www.reghardware.co.uk/2008/01/17/htc_chipset_anger/
Click to expand...
Click to collapse
tha ball is starting to roll. great.
They've asked for people to let them know if they've had a problem. Best we all in get in touch, methinks. If they get another 4000 people complaining directly to them, it'll be more negative press for HTC, and it's more likely that they'll have to do something about it.
this is great. and other news sites checking their competitors will hopefuly se the post and write about it more.
Tweakers.net reports the same problem on the frontpage.
It's a rather big community for The Netherlands and Belgium.
I hope more prestigious websites will follow just to make HTC clear it's a major problem which needs a good solution right away.
Their trying to stall for time, but great response so far!
Absolutely fabulous! Great support so far from other major Pocket PC websites. I'm delighted already. At this pace HTC will have to do a lot better than to ask for stupid e-mails detailing what has been made very clear to them already!
Don't fall for the time wasting e-mails friends. If you do send one, why not simply direct them to http://www.htcclassaction.org/ for a detailed explanation of our problems encountered.
If we do this any other way, they will only look at how many of these registered devices are HTC branded and try to diminish responsibility of all the other Network branded Kaiser's that they produced.
Our Serial numbers and other ref numbers is irrelevant to the problem, as is our ROM details. We switched ROMs because of these issues and we still have them!
For those who know what I'm saying please explain in better ways than I have. I'm not too good with words.
thats Good
wow..it seem a good sign..we will get our driver fix..soon..yeahh
Now we just need to forward these news articles/coverage to HTC to make sure THEY know that their asses are in the spotlight now. It would be great if we could get additional coverage on even bigger sites and networks. This is how a lot of battles against big corporations are fought by us little people today; by going to news sources to spread the word.
Hurray for my first post!
Even better would be if every one from this board Diggs the story forcing it around the internet. This link should work.
Digg It
Sounds great!
they better start this driver and release it soon otherwise they are most definitly looking at a lawsuite.
mackaby007 said:
Absolutely fabulous! Great support so far from other major Pocket PC websites. I'm delighted already. At this pace HTC will have to do a lot better than to ask for stupid e-mails detailing what has been made very clear to them already!
Don't fall for the time wasting e-mails friends. If you do send one, why not simply direct them to http://www.htcclassaction.org/ for a detailed explanation of our problems encountered.
If we do this any other way, they will only look at how many of these registered devices are HTC branded and try to diminish responsibility of all the other Network branded Kaiser's that they produced.
Our Serial numbers and other ref numbers is irrelevant to the problem, as is our ROM details. We switched ROMs because of these issues and we still have them!
For those who know what I'm saying please explain in better ways than I have. I'm not too good with words.
Click to expand...
Click to collapse
I understand where you are coming from and I don't mean to be insulting but your post is very contra productive.
Just forwarding a website to them will not get their attention.
Admitting you are using homebrew ROMs will make them ignore you.
For HTC to take the issue seriously (I've stated this in numerous posts by now) they need:
1. People calling them first and foremost. E-mail is secondary.
2. a) People describing symptoms of these issues. b) The issues should preferebly be described when using the pre-loaded applications.
3. That users stick to the pre-loaded ROM/Radio.
I know it sounds stupid but this is how tech support works at major companies.
They don't have time to listen to nuts who have tweaked their units to the max and fire off an e-mail asking for a driver. They need to know what the symptoms of the supposed issue are. How to reproduce the issues and they need to filter out all factors that can be attributed to user fault or third party software.
Again, you might certainly think it's stupid but let's face it we have nothing to gain by not playing by their rules when it comes to error reporting. Nothing, nada, zip, zilch.
just to get the story out there some more i've sent a mail/contacted te following to try get some more exposure:
bbc
itn
thesun
thetimes
pocketpcmag (also posted on their forums)
here's hoping this will gather momentum....
Nice to see the pressreleases we (HTCClassAction.org) have sent out are having this effect. Let's just hope more sites pick it up!
theflash42 said:
Even better would be if every one from this board Diggs the story forcing it around the internet. This link should work.
Digg It
Click to expand...
Click to collapse
It would be MUCH more useful if you Digg the site that is spearheading it all:
Digg HTCClassAction.org
i highly doubt htc will fix these issues.. i smell a new phone coming our way soon! (6months)
For All
Hello,
Look an another article for Plaint of HTC driver.
http://www.theinquirer.fr/2008/01/1...s_graphiques_de_mobiles_htc.html#comment-9498
Please post your Comment at the end of the page of this web site !!!
Found it on google.news
Private69.
@++++
It shouldn't be just about the 'driver issue', it should be more towards producing a quality product, and not a defective product, and their 'current ethics' involved in pushing a product out the door before it is ready to impress investors with bottom line figures and ultimately producing a defective product.
Long time ago, two review sites already complained about the lag:
http://www.wirelessinfo.com/content/AT-T-Tilt-Cell-Phone-Review.htm
http://www.gsmarena.com/htc_tytn_2-review-181.php
It's not news to HTC. They're just sandbagging.
undac said:
Admitting you are using homebrew ROMs will make them ignore you.
For HTC to take the issue seriously (I've stated this in numerous posts by now) they need:
1. People calling them first and foremost. E-mail is secondary.
2. a) People describing symptoms of these issues.
b) The issues should preferebly be described when using the pre-loaded applications.
3. That users stick to the pre-loaded ROM/Radio.
Click to expand...
Click to collapse
Unfortunately, this is probably true but if you check the specs on the Qulacomm chip, it purportedly has support for common Windows video formats as well, that should play under Windows Media Player such as the AVI files that my cheapo camera records. If you do contact them this is probaby enough information on the video aspect that we need to supply (AVI files on WMP). In fact, I'll have to dig up my camera encode specs as this is very telling. I am sure the chip in my camera has no where near the horpower of the Kaiser chip. In addition, it cost less than $200.
As for the ROM, I would guess they might question this as well. Although it is not a likely culpret, it does make their support job a lot more difficult and I could see where they might take the easy road and dismiss the issue as user created. However, in my case I installed a ROM that is actually closer to the HTC shipped ROM. So if they tested their ROM, and the hardware differences are minimal (I think the front side camera is the only real difference), the possibilty that the issue is related to the updated ROM is pretty slim.
At any rate, I think there is plenty of evidence that both the stock shipped HTC ROM and the stock sipped AT&T ROM have this issue. There have also been plenty of complaints coming from the other side of the pond, so if ALL ROM appear to show this problem, it is a moot point, no?
jgermuga said:
At any rate, I think there is plenty of evidence that both the stock shipped HTC ROM and the stock sipped AT&T ROM have this issue. There have also been plenty of complaints coming from the other side of the pond, so if ALL ROM appear to show this problem, it is a moot point, no?
Click to expand...
Click to collapse
In your eyes, yes.
In the techie kind of guys eyes, yes.
In HTCs eyes, no.
In the eys of the casual observer, no.
It's not ourselves we have to convince, it's HTC. And we can only do that by playing their game. No matter how silly and cumbersome you think it is.
HTC doesn't have to and shouldn't have to support a modified ROM no matter how good the user thinks it is.
Nor can they be responsible for third party software unless it's very obvious that the third party software works great on all but their products. (Which in turn makes it easier to just skip the third party step and give HTC input based on their pre-loaded software.)
As I said, I'm not saying your opinion about the sillyness of it all is wrong or unjustified. I'm just saying it's contra productive to the cause.
Even though HTC has many reports, seen petitions, the looming threat of a lawsuit etc. the holy grail of any company such as this is till support tickets. Once their systems is swamped with tickets containing the same problem enough times that's when they start acting.
I know this because:
a) I worked tech support for similair companies when I was younger.
b) I've handled numerous cases like these before. And I used to try your approach, it simply never works.
c) I worked as an editor and I've interviewed several support managers and such.
There's no point in acting based upon how you want things to work. If a result is what you need, rather than just to blow off steam, you need to work the system and play by their rules.
Again, you are certainly entitled to your opinion. I just strongly advice against it as I think it would do more harm than good here.
Guys,
Lets help our campaign by writing a bad review of HTC Kaiser here:
HTC Kaiser at Amazon.com
And dont forget to click "Yes" on Was this review helpful to you?
Say that you own it (yes you are!) and how you dont like it due to the performance and drivers issue (and other issues like BT, etc.).
Note that you should be honest about the review.
If you think you like the Kaiser/Tilt the way it is now, then it is good for you (be happy!).
However, if you are not satisfied with the device (and/or HTC), you feel cheated by HTC, please put your voice out (write a review).
Dont tell lie, just express your feelings about it.
If you still dont get it, check HTCClassAction
Other reviews :
Expansys.com
ATTWireless.com
Newegg.com
Amazon.co.uk
(Edit: replaced duplicate post with cross-link)
For some background on the purpose of this thread, read this post: http://forum.xda-developers.com/showpost.php?p=1861963&postcount=865
Good idea to get everyone to post bad reviews, but PLEASE make sure that the reviews are honest and can be substantiated. The last thing we want is for HTC to point out that we have been organising a slander campaign.
Thanks gogol for starting this thread. Remember everyone, it's not just the Kaiser that's suffering from this issue. Here's the complete list:
http://www.htcclassaction.org/devices.php
If you own any of these devices, you're entitled to share your experience with other potential buyers.
Amazon.com:
http://www.amazon.com/s/ref=nb_ss_gw/102-2541160-4372107?url=search-alias=aps&field-keywords=htc
Amazon.co.uk:
http://amazon.co.uk/s/ref=nb_ss_w_h_?url=search-alias=aps&field-keywords=htc
Epinions.com:
http://www.epinions.com/search/?sub...arch_vertical=all&tax_name=&search_string=htc
What are some other sites you've used to research tech devices, where we can add consumer reviews?
ach2 said:
Good idea to get everyone to post bad reviews, but PLEASE make sure that the reviews are honest and can be substantiated. The last thing we want is for HTC to point out that we have been organising a slander campaign.
Click to expand...
Click to collapse
Absolutely. Thank you for mentioning that ach2. I've tried to also make that clear in every one of my comments. DO NOT POST false accusations or be unfair. And do not post about devices you don't own or haven't observed any issues with. Don't mark a post as Helpful unless you feel it is correct and helpful. (For example, I saw a negative review stating that WM6 is a bad OS. I do not personally feel that way, so I did not mark the review as helpful to me. Likewise, in my own review I did not mention Bluetooth or speakerphone issues because I have not had a bad experience with those aspects of my device.)
Simply put, if you write a review, be honest.
Couldn't agree more. Thats why I've kept my review simple and have referenced the website:
www.htcclassaction.org.
I suggest everyone else should do the same. If the website keeps popping up people will go and some may even read!!
Be warned that it can take from 1 - 6 days for the review to appear.
Other useful things are to rate 5 star reviews as "not helpful" and poor reviews as "helpful" to help dissuade people from this crippled platform.
Whats the point in this may I ask.
What exactly is the issue with the kaiser as I cannot see any issues with the one I have from vodafone. It does all I want it to do and it does it very well and quickly enough for me not to worry if its being slow.
The device is technically a PDA, it does email, office, internet, and a host of other things, its not a TV, or a portable dvd player or an ipod.
Whats the point in slating the device on amazon if this affects the way htc operates and affects its business.
I wonder if people writing these reviews have looked at the bigger picture.
I would suggest if you do not like the device and have issues with it, then maybe the device is not the most ideal device for you.
Tom Williams said:
I would suggest if you do not like the device and have issues with it, then maybe the device is not the most ideal device for you.
Click to expand...
Click to collapse
I see your point Tom. However, if I have an issue with the way the device was marketed to me -- which is contrary to the way the device actually performs -- then I am also entitled to share my opinion with others. Because "if the device is not the most ideal device" for me, then it probably isn't for others either. I wish someone had told me about these problems before I signed a 2-year agreement. Therefore, I'm going to let others know so they can make a truly informed decision before they do the same. After all, isn't that the point of reviews, good or bad?
I would suggest that if you DO like the device, you offer a well-thought-out, positive review about the device. That's fair!
Edit:
Tom Williams said:
What exactly is the issue with the kaiser as I cannot see any issues with the one I have from vodafone. It does all I want it to do and it does it very well and quickly enough for me not to worry if its being slow.
The device is technically a PDA, it does email, office, internet, and a host of other things, its not a TV, or a portable dvd player or an ipod.
Click to expand...
Click to collapse
If you're completely satisfied with your device then don't go looking for faults. However, if you want understand the real issue (and I respectfully add that your comment about it being a media device suggests that you don't understand the real issue yet), then go to http://www.htcclassaction.org/misunderstandings.php. This lays out the real problem that people are upset with... and will probably change your opinion about your device. You've been warned.
lol, some of the 1 star reviews on amazon are just too funny.
"I also have not been able to figure out how to add a number to the address book? Menu> add new, would be my guess, but that's not it, and I haven't figured it out yet. (As an advanced IT guy, I should be able to figure out even something not apparent in a couple of minutes, but not so). "
I dont remember too well, but i think there's a "new" softkey right next to the "menu" softkey
This has been discussed and debated many times.
Just read over http://www.htcclassaction.org
If you dont agree with this move or campaign, then it is not for you.
So, please leave this thread.
Tom Williams said:
Whats the point in this may I ask.
What exactly is the issue with the kaiser as I cannot see any issues with the one I have from vodafone. It does all I want it to do and it does it very well and quickly enough for me not to worry if its being slow.
The device is technically a PDA, it does email, office, internet, and a host of other things, its not a TV, or a portable dvd player or an ipod.
Whats the point in slating the device on amazon if this affects the way htc operates and affects its business.
I wonder if people writing these reviews have looked at the bigger picture.
I would suggest if you do not like the device and have issues with it, then maybe the device is not the most ideal device for you.
Click to expand...
Click to collapse
Tom Williams said:
Whats the point in this may I ask.
What exactly is the issue with the kaiser as I cannot see any issues with the one I have from vodafone. It does all I want it to do and it does it very well and quickly enough for me not to worry if its being slow.
The device is technically a PDA, it does email, office, internet, and a host of other things, its not a TV, or a portable dvd player or an ipod.
Whats the point in slating the device on amazon if this affects the way htc operates and affects its business.
I wonder if people writing these reviews have looked at the bigger picture.
I would suggest if you do not like the device and have issues with it, then maybe the device is not the most ideal device for you.
Click to expand...
Click to collapse
For the newbies just joining the forum may i present Exhibit A, the above post, which I will mark "How to jump in without bothering to look at the issue"
FYI if i buy a car that is marketed with a turbo and then the car maker don't actually connect the turbo up (AND DON'T TELL YOU!) do I have the right to be annoyed? If I buy a computer with the latest gee whizz graphics and it then refuses to run in anything but safe mode should I be a tad peeved??
HTC have marketed this "PDA" as having a "rich multimedia experience" to quote one part of their advertising blurb. So I think it is not unreasonable for this device to fulfil these expectations.
Over here its called "false advertising".
With regards to "the big picture" I would respectfully point you to the previously mentioned website so you can perhaps educate and inform yourself. I will live in hope but I won't hold my breath.
Oh and the point of the amazon campaign is very simple - to stop people who want a gadget that does everything from spending their hard earned cash - god only knows we work damn hard for it and its not too much to expect a company that has made massive profits not to FLEECE US.
rant over.
getwilde said:
What are some other sites you've used to research tech devices, where we can add consumer reviews?
Click to expand...
Click to collapse
Expansys UK is another site where users can leave reviews. Particularly good site to post a review on as their homepage has the TyTN 2 on it, with a "Most popular" sticker on it.
However, their reviews are moderated before posting and the review I submitted three weeks ago has yet to see the light of day - perhaps a little too honest for the censors (sorry, I mean moderators)
This move to orchestrate mass negative reviews on another site (Amazon)will be considered malicious and counter-productive in several ways:
1.
It may be harmful to the class action moves because it shows an intent to damage sales on the as yet "unproven" case by organising the hijack of the Amazon site's review system that by all accounts has shown little but positive reviews by those who have "genuinely" purchased from that site.
2.
It implicates XDA-Developers in conspiratorial manipulation of a third party site.
3
It defeats our purpose which is to persuade HTC by petition and class action to produce the drivers we would like. This action is a direct attack on sales that will be permanent - in as much as the reviews folk post on Amazon will remain there even if HTC respond to pressure and produce suitable drivers. It is not persuasive from HTC's point of view, if they continue to lose sales regardless of whether they produce the drivers or not.
I feel this kind of action falls below the standards of an honest campaign, as already started and now being reported elsewhere (other sites). The pressure is being put on by up-front means and is gaining support.
However, conspiring to manipulate product reviews elsewhere will not necessarily be looked on favorably be Amazon, HTC AT&T and other providers and if as I think likely the wider press begins to take notice of the campaign, this will be a shabby episode and ammunition for HTC.
My personal point of view - this kind of action is going in the wrong direction. Let's make our case for the drivers and make it well, we need to keep the moral high ground. If we are making a case that we have been "wronged" then we don't want to be seen scrabbling around in the muck of petty review rigging at Amazon.
Mike
mikechannon said:
This move to orchestrate mass negative reviews on another site (Amazon)will be considered malicious and counter-productive in several ways:
1.
It may be harmful to the class action moves because it shows an intent to damage sales on the as yet "unproven" case by organising the hijack of the Amazon site's review system that by all accounts has shown little but positive reviews by those who have "genuinely" purchased from that site.
2.
It implicates XDA-Developers in conspiratorial manipulation of a third party site.
3
It defeats our purpose which is to persuade HTC by petition and class action to produce the drivers we would like. This action is a direct attack on sales that will be permanent - in as much as the reviews folk post on Amazon will remain there even if HTC respond to pressure and produce suitable drivers. It is not persuasive from HTC's point of view, if they continue to lose sales regardless of whether they produce the drivers or not.
I feel this kind of action falls below the standards of an honest campaign, as already started and now being reported elsewhere (other sites). The pressure is being put on by up-front means and is gaining support.
However, conspiring to manipulate product reviews elsewhere will not necessarily be looked on favorably be Amazon, HTC AT&T and other providers and if as I think likely the wider press begins to take notice of the campaign, this will be a shabby episode and ammunition for HTC.
My personal point of view - this kind of action is going in the wrong direction. Let's make our case for the drivers and make it well, we need to keep the moral high ground. If we are making a case that we have been "wronged" then we don't want to be seen scrabbling around in the muck of petty review rigging at Amazon.
Mike
Click to expand...
Click to collapse
If you go on and slander and make unsubstantiated claims that is one thing, however, as long as your factual and honest I see no harm in posting a review of the device. Most reviews on these sites are people justifying their expensive purchase by giving it 5 stars and writing about how its the best thing ever. The choppy video performance, touchscreen lags, etc are all facts and the consumer should be aware of these problems before purchasing. I wish some of these reviews were out there before I made my purchase.
mikechannon said:
This move to orchestrate mass negative reviews on another site (Amazon)will be considered malicious and counter-productive in several ways:
1.
It may be harmful to the class action moves because it shows an intent to damage sales on the as yet "unproven" case by organising the hijack of the Amazon site's review system that by all accounts has shown little but positive reviews by those who have "genuinely" purchased from that site.
2.
It implicates XDA-Developers in conspiratorial manipulation of a third party site.
3
It defeats our purpose which is to persuade HTC by petition and class action to produce the drivers we would like. This action is a direct attack on sales that will be permanent - in as much as the reviews folk post on Amazon will remain there even if HTC respond to pressure and produce suitable drivers. It is not persuasive from HTC's point of view, if they continue to lose sales regardless of whether they produce the drivers or not.
I feel this kind of action falls below the standards of an honest campaign, as already started and now being reported elsewhere (other sites). The pressure is being put on by up-front means and is gaining support.
However, conspiring to manipulate product reviews elsewhere will not necessarily be looked on favorably be Amazon, HTC AT&T and other providers and if as I think likely the wider press begins to take notice of the campaign, this will be a shabby episode and ammunition for HTC.
My personal point of view - this kind of action is going in the wrong direction. Let's make our case for the drivers and make it well, we need to keep the moral high ground. If we are making a case that we have been "wronged" then we don't want to be seen scrabbling around in the muck of petty review rigging at Amazon.
Mike
Click to expand...
Click to collapse
I'm afraid I don't agree.
1) "Intent to damage sales". EVERYTHING that we have done could be interpreted as an intent to damage sales. By its very definition that is what negative publicity does.
2) How are we manipulating amazon? All we are doing is encouraging people with kaisers to publish a negative review of their under-performing product. It would be vote rigging/product manipulation if I got my friends who DONT own kaisers to post reviews. If and its a big IF we ever get these drivers I will be the first in line to ask for my review to be withdrawn on the grounds it is no longer accurate.
With regards to this so-called "honest campaign" what exactly does that mean?? We have started a website, we are posting our reviews of our device and referencing the htcclassaction website. How is this in any way dishonest?
At the end of the day some people have paid up to $700 for this "product" and they are entitled to be heard be it through htcclassaction or via the posting of a negative review. How is this any different to when a "reputable" website posts an negative review of a product??
We have made our case for the drivers and we have been told in no uncertain terms to **** off. This needs to be brought to the wider (Read: non-techie) public and one of the ways of doing this is the posting on more consumer orientated websites such as amazon.
I added a negative (but accurate) review on amazon a few days ago, which is showing up for the TYTN II.
I'm sorry mikechannon, but I disagree with you.
First of all, it is not "permanent", as you say. Your own review is editable. If HTC releases drivers, I will gladly change my review. I actually look forward to changing it. If they don't release drivers, my review stays negative.
Secondly, how is giving a perfectly honest and appropriate negative review any different than emailing weblogs like Engadget and Gizmodo to bring attention to it, or starting a website called "HTCClassAction", or having numerous threads going, regarding this issue, in the Kiaser forum here on XDA - arguably the biggest and most influential HTC community forum in the english language?
It is not any different. It is all bad publicity, and frankly, there needs to be more of it. HTC's press release basically said:
"Well, you caught us, we didn't support the included hardware, but we aren't going to fix it. If you want that functionality you are going to have to buy the next device we release."
Apparently they are not familiar with advertising laws in the US. And I quote from their HTC America website:
"Rich media experience with AT&T Mobile Music, Video, TV and games"
We can all agree the media experience is anything but "rich".
The only caution I would have for people giving negative reviews is to do so on the appropriate Amazon domain. If you are a UK or European customer, do it on Amazon UK. If you are in the US and on AT&T, do it on Amazon.com.
If the review is an honest review, then I have to say then the more reviews the better.
I for one wish I had known about the driver issues prior to purchase and prior to signing up for a two year agreement with AT&T.
Isn't the point of these Amazon reviews to point out that a device may have problems?
Dont forget to write reviews on sites such as www.newegg.com and www.buy.com that sell a LOT of these phones.
Guys, there's not much point in continuing to argue about mikechannon's post. He's shown himself to be an HTC fanboy with not much good sense in many of his recent posts. Best to just ignore him and move on. I've posted what I feel is a fairly impartial review on amazon and epinions. Don't forget to review the Tilt as well, since it's sold under that moniker a lot under Amazon.
http://life.tweakers.net/nieuws/51901/htc-directeur-belooft-drivers-voor-geplaagde-toestellen.html
On a dutch website the headline says "HTC president promises new drivers for plaged devices"
In short english .... Driver was not implemented because HTC needed to pay for the driver. They tried to program it themselves but its seams they will now pay for the driver with Qualcomm . The driver should be avaiable at the end of march ..... Its not yet know for what devices though.
Lets wait and see and hope
Time will tell...
We know. if you have been looking at htcclassaction.org then it shows that also. I think it was someone on here that got the email saying that and he told Chainfire.
brilliant news.
Do we think that the user is going to end up paying for the driver then?
This makes me glad I held onto my Tilt. I can't wait to knock the dust off it & fire up with the new drivers.
andaroo said:
brilliant news.
Do we think that the user is going to end up paying for the driver then?
Click to expand...
Click to collapse
I doubt it, and if they do I expect one person will buy it and then they'll be put into a new ROM for all to use.
I've contacted T-Mobile about it asking to get in touch with HTC and see how they plan to distribute it.
WOW
That a marvelous news..cant wait..
so its mean our TyTn II will be the best phone ever after that..
Just keep your guard up, if this doesn't turn out to work and the CEO is just pulling us or this is fake, then dont whine and complain.
I'm itching to buy one of these phones as an upgrade to my aging Vario (Wizard) but I'm still going to hold off pending confirmation of this great news from an official source at HTC. Once I know they are really going to address this issue then I'll be happy to buy now and put up with the current poor display performance (which I observed first-hand in the store) until the drivers are released. Hopefully someone like chainfire will be able to confirm this for us soon.
Andre
Great ****ing news! I want to be optimistic about, and celebrate HTC when they come through at the end of March.
Actually, there's a new ROM out today. I wonder if there's a surprise in it.
Hi
The problem with this is that it is in no way official and until it is made official by an announcement on the HTC website it's nothing more than viral marketing.
It there were any truth in it HTC would be all too keen to shout it from their website surely?
Until it is made official from HTC this "email" is either some strange hoax or a deliberate fabrication from HTC PR marketing.
The HTC Class action site should not be falling for it and giving it publicity. If the chief executive really wanted to reassure his customer's it would be official on the HTC website. To think he would email personally to one particular person making claims of a forthcoming fix is quite frankly very unbelievable!
As to checking the email for correct SMTP headers etc, it takes nothing to fabricate those, it is only a text document after all that can be edited at will!
Regards
Phil
PhilipL said:
Hi
The problem with this is that it is in no way official and until it is made official by an announcement on the HTC website it's nothing more than viral marketing.
It there were any truth in it HTC would be all too keen to shout it from their website surely?
Until it is made official from HTC this "email" is either some strange hoax or a deliberate fabrication from HTC PR marketing.
The HTC Class action site should not be falling for it and giving it publicity. If the chief executive really wanted to reassure his customer's it would be official on the HTC website. To think he would email personally to one particular person making claims of a forthcoming fix is quite frankly very unbelievable!
As to checking the email for correct SMTP headers etc, it takes nothing to fabricate those, it is only a text document after all that can be edited at will!
Regards
Phil
Click to expand...
Click to collapse
your right! ill wait till HTC puts it on the website officially
omg...this is greaT!!!!!
Hi
omg...this is greaT!!!!!
Click to expand...
Click to collapse
Caution, don't get too excited. There is absolutely nothing to prove the email is genuine, and no official announcement on the HTC website.
This email carries about as much weight as a helium balloon would in the international space station.
Regards
Phil
budakjb said:
That a marvelous news..cant wait..
so its mean our TyTn II will be the best phone ever after that..
Click to expand...
Click to collapse
I don't think so. Please, check the coming SonyEricsson XPERIA X1:
Screen of 800x400 !!!
Hardware acceleration (supported with drivers) Being able to accelerate 3D graphics and decode HD Video!!
Windows Mobile 6.5
400MB of internal memory
MircroSDHC slot
QWERTY keyboard (slideable) with a much more robust mechanism than our Tytn II
3.2 MPX Cam... Cybershot!! (CarlZeis + Flash + 3x Optic)
Assisted GPS
Metal-case
Slim design
Less weight
Wonderful interface (iPhone beater)
And I'm prety sure, this brand will not disappoint us with such a device (I mean, we will not have surprises like... oh! I can't play videos... even the cam of the phone is useless, or it hangs up when touching the screen)
I took the decision of not let me being robbed by anyone, neither taunted by any brand. So I'll NOT buy a device from HTC never more. Instead of it, I'll inmediately buy the Sony device and put my AWUFULL tytn2 in sale...
Guys... HTC will probably NEVER officially announce that.
As I've said before in sticky thread:
1. It will confirm that there was an issue and we were right.
2. It will contradict their official statement about their "price policies" and that "Kaiser was never indended to have drivers and be a high end video-device" or whatever.
3. If something goes wrong they won't be able to backup from releasing drivers. By "something" I mean shaky Qualcomm's position, they did lose the court case and who knows what can happen with that company. And HTC as I understand will be relying on Qualcomm for drivers.
4. This publicity is not that good for them, as it will stay in people's minds that HTC is releasing devices, and drivers for them with a huge delay. Not a good marketing.
Of course, they have smart strategists working there and perhaps they will deem it profitable to release the official statement. We will just have to wait and see. But besides that - I wouldn't wait for official statement.
Oh and one more thing - chainfire updated htcclassaction.org, he says that they've analyzed smtp headers of the letter and they do look genuine. Besides that (as I udnerstand) they've sent a separate letter to Mr Chou and he confirmed that those are his emails.
CHAMPAGNE *****EZ!!!!
Please people, this news is as stated by another poster, on the class action thread:
http://forum.xda-developers.com/showthread.php?t=359534&page=129
Now were onto the Experia and that too has numerous threads already including Meneisyys sticky thread.
Mike
I'm probably going to get it for asking this, but why not add support for other devices (at lest popular ones). I realize this site was founded around HTC devices (I've owned at least four myself), but couldn't there at least be a couple forums for other vendors (Motorola, Sony, Samsung, to name a few).
Personally, I've been extremely anxious to get my hands on a Touch Pro II when they come to the US, but I must say the more I read about the Samsung Omnia Pro, with its AMOLED screen, 3.5 mm headphone jack, dual flash, 5 megapixel camera, 30 fps video, 1GB ROM, 800MHz processor, and so on (check out http://wmpoweruser.com/?p=5024 for a comparison), the more I start to wonder if I should wait for that device.
While I don't agree with everything in the comparison, WMPowerUser makes a point that the Omnia Pro won't have XDA-Dev support. I've gotten so much help from XDA over the years that not having that support could be a deciding factor.
I guess my question is... Why can't we have support for devices from other manufacturers on XDA-Developers (other than in Off-topic/General Discussion areas)?
I believe the idea behind keeping the site all HTC is for a few reasons. The first would probably be because the site is huge already, and running at maximum capacity. And once you added the Samsung Omnia for example, then other people want a forum for their Axim or QTEK or I-mate or whatever phone (or even an iPhone section, gasp!), and this site simply does not have the resources to have forums for every single device ever made. And in my opinion, the second major reason is summed up by JimmyMcGee here:
This is not and official Administration Response, but My view of expanding is summed up in the following quote.
"Jack of all Trades, Master of None."
That quote essentially states if you do to much, you can be the best at anything. We are who we are because we focused our drive and effort on mastering HTC phones.
Click to expand...
Click to collapse
I hope that helps,
Dave
Here's a simular thread with a lot of info, pro's, con's, etc.
http://forum.xda-developers.com/showthread.php?t=502205
Always exist somewhere everybody's belong
This is the site for HTC manufactured Devices, maybe there is a Omnia forum for you all...
BTW check my siggy there is one more Win Mo Non HTC devices forum
WINMODEVELOPERS... its growing...
winmodevelopers.co.cc